HTC white screen - Verizon Droid Incredible 2

Ok, so today I was simply trying to backup my phone and it started to give errors and did not save the backup. Since that point it will not go past the HTC white screen. I have tried to restore the different backups and even to install new different ROM. None of this is working so I decided after reading multiple post to just go to recovery and use the PG32IMG file but now it has been updating for 30 min but not progressed. What have I done and how do I fix this?
Update: Now that I have waited for the phone to reboot, the battery has died and it will not charge. Now after I plug it in, the light does not come on showing it is charging. Looks like it might be an insurance claim unless anyone has any ideas.

Flightmed said:
Ok, so today I was simply trying to backup my phone and it started to give errors and did not save the backup. Since that point it will not go past the HTC white screen. I have tried to restore the different backups and even to install new different ROM. None of this is working so I decided after reading multiple post to just go to recovery and use the PG32IMG file but now it has been updating for 30 min but not progressed. What have I done and how do I fix this?
Update: Now that I have waited for the phone to reboot, the battery has died and it will not charge. Now after I plug it in, the light does not come on showing it is charging. Looks like it might be an insurance claim unless anyone has any ideas.[/QUOTE
I'm experiencing the same problem... hope someone can help us out... this leads me to believe that its a bad ruu download....
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse

It's a known issue with the micro-usb port & its easier to probably do the insurance claim.
Sent from my Incredible 2 using xda app-developers app

if u let the battery die all the way to the point it shut off and u cant turn back on and it wont charge, it very well may an issue with the custom Recovery..
u can find much info on this prob in the rezound forums i know they found a fix, this pertained to the CWM recoveries on rezound so search for that, sorry i would but short on time.
---------- Post added at 02:22 PM ---------- Previous post was at 02:21 PM ----------
Flightmed said:
Ok, so today I was simply trying to backup my phone and it started to give errors and did not save the backup. Since that point it will not go past the HTC white screen. I have tried to restore the different backups and even to install new different ROM. None of this is working so I decided after reading multiple post to just go to recovery and use the PG32IMG file but now it has been updating for 30 min but not progressed. What have I done and how do I fix this?
Update: Now that I have waited for the phone to reboot, the battery has died and it will not charge. Now after I plug it in, the light does not come on showing it is charging. Looks like it might be an insurance claim unless anyone has any ideas.
Click to expand...
Click to collapse
ours is a diff number PG32IMG = inc2 we are Pxxximg.zip

Update: Well I called Verizon and explained the problem to them and they have sent me another phone under warranty. I received the phone charged the battery and put it back in the old phone and it will still not turn on.

Related

Odin no longer fixes my brick any advice?

My epic randomly went into boot loop on sunday. I odin'ed it monday and it was working better then before i woke up today and it was boot looping again i just tried odin 3 times now and it boot loops... is my epic bricked?
No, bricked means no lights, no power, no nothing. You are sponged. Try a different cable and a different tar.
Sent from my SPH-D700 using XDA App
any idea why this would keep happening out of the blue? Also i am using another my other cable that i always use. used it to root and odin multiple times.
What are you Odining and are you restoring data? My guess is your data is bad. Downlod your apps fresh from the market. Don't restore any data.
Sent from my SPH-D700 using XDA App
IDK
Not restoring anything i also removed the sd card. I tried to odin ec05 stock and eb13 stock. right after it says successful and closes threads i unplug my phone. Then put my batter back in and it say samsung after about 45 seconds it turn's black and samsung comes back up and loops. Also when i charge it shows the battery icon and the spinning circle in it freezes and the screen will not turn off. Seem like its just done for. I took extremely good care of it too very frustrating. If you have any other idea's I would appreciate them.
Edit: also each time it did this i couldn't get into CWM. Thats why i used odin. Just thought i should mention it.
lgevo said:
Not restoring anything i also removed the sd card. I tried to odin ec05 stock and eb13 stock. right after it says successful and closes threads i unplug my phone. Then put my batter back in and it say samsung after about 45 seconds it turn's black and samsung comes back up and loops. Also when i charge it shows the battery icon and the spinning circle in it freezes and the screen will not turn off. Seem like its just done for. I took extremely good care of it too very frustrating. If you have any other idea's I would appreciate them.
Edit: also each time it did this i couldn't get into CWM. Thats why i used odin. Just thought i should mention it.
Click to expand...
Click to collapse
Have you tried using the "official" Samsung EB13 app? I've used it as a last resort for a clean flash.
http://www.multiupload.com/JCW8LY9KE0
poit said:
Have you tried using the "official" Samsung EB13 app? I've used it as a last resort for a clean flash.
http://www.multiupload.com/JCW8LY9KE0
Click to expand...
Click to collapse
I will give it a try
lgevo said:
I will give it a try
Click to expand...
Click to collapse
Good call it seems to be working.. i guess i will see for how long. Really strange it was totally bricked for a few mins no power or lights.. then i unplugged it and plugged it back in and boom started actually charging like normal (the the circle started spinning in the middle of that battery icon) so i turned it on and I was shocked to see the sprint boot screen. I bet its a temp fix till it full breaks but at least i dont have to use this damn blackberry.
Very strange
thanks
The Samsung update tool repartitions your device. It may have been a bad partition table. My next suggestion was to use the PIT file and check repartition in Odin but I see you are up and running...great!
kennyglass123 said:
The Samsung update tool repartitions your device. It may have been a bad partition table. My next suggestion was to use the PIT file and check repartition in Odin but I see you are up and running...great!
Click to expand...
Click to collapse
Oh maybe that was it. Hopefully this battery issues works its self out i kept saying full but really it wasnt charged. now i let it die with the phone on and its showing its low. But anyway thanks.
lgevo said:
Oh maybe that was it. Hopefully this battery issues works its self out i kept saying full but really it wasnt charged. now i let it die with the phone on and its showing its low. But anyway thanks.
Click to expand...
Click to collapse
You should fully charge your battery and clear battery stats in CWM.
allright, i will charge it up then root it again.
lgevo said:
allright, i will charge it up then root it again.
Click to expand...
Click to collapse
No, just go into CWM and hit Clear Battery Stats.
Sent from my SPH-D700 using XDA App
I couldn't without rooting it and installing CWM. So i got it charged, rooted the installed CWM then did what u said. Anyway I hope this doesn't screw up again. thanks for the help guys.
OH, so when you Odin'd you did not root after...Ah, I see. There is also an app to clear the stats and calibrate the battery but I believe it requires root as well.

[Q] help please!!!!

i was running fc07 on my phone for the longest & yesterday decided to odin to fc15. the process got stuck during the modem part of it & took a long time (exceeding a half hour). i unplugged my phone & attempting to reboot it when the screen told me "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." i proceeded to download Kies on my computer; however, when i get to the firmware recovery, it is asking for a code. i dont know what to do. Did i brick my phone? Is there a way to odin to a system recovery? i have tried fc05 & ek02 & i get the smae results.
Remove battery, Press AND Hold VolDown continuing to hold as you replace battery. It may feel awkward to do this.
That should get you back into Odin D/L mode.
I have the same issue. I upgraded to FC15 and after a full charge this am. I made a call, did some email and text, then BAM! nothing. no lights, can't turn on, can't get into DL mode, can't do anything.....
any thoughts?? I think I am outta luck here.
Yes. Just directed by sfhub.
And odin using his one-click odin after you entered to download mode.
http://forum.xda-developers.com/showthread.php?t=1551901
For me, I'm using sfhub's no-data version right now and no issues at all since it's released by him.
thanks, but as I stated, I can't enter DL mode.
I also tried pulling the battery and holding power down...
dsarch21 said:
thanks, but as I stated, I can't enter DL mode.
I also tried pulling the battery and holding power down...
Click to expand...
Click to collapse
You held Power+VolDown or just Power (as you replaced the battery)?
If that doesn't work, you should try a usb jig.
dsarch21 said:
I have the same issue. I upgraded to FC15 and after a full charge this am. I made a call, did some email and text, then BAM! nothing. no lights, can't turn on, can't get into DL mode, can't do anything.....
any thoughts?? I think I am outta luck here.
Click to expand...
Click to collapse
dsarch21, how did you upgrade your rom to FC15?
ok, what is a usb jig? sounds awesome.
I used odin to get to FC15
wait!!! OK, I got into DL mode, I must not have pushed power dn and power correctly....
thanks guys.....
ok now the phone wont power on. i put it on the charger for awhile & it still will not go into odin....it has a faint led light...any suggestions
Sent from my Xoom using XDA App
did you ever try vol down/up + power or just power with your usb cable connected to AC outlet?
yeah that didnt work...
Sent from my Xoom using XDA App
You may want to try to download mode keys either after inserting the battery and/or while inserting the battery. This might just get you back into download mode..
Also, how long did you have the phone plugged into A/C?
yeah...i kept the phone on the charger cuz i thought the battery was drained...it is giving a faint led light
Sent from my Xoom using XDA App
I hope you are using the original micro usb cable for odin or to change the battery.
If it is, for me, I don't have any more recommendation. Only customer service center would be your only hope. Be prepared how you are going to explain them!
---------- Post added at 04:26 PM ---------- Previous post was at 04:20 PM ----------
kobridge said:
I hope you are using the original micro usb cable for odin or to change the battery.
If it is, for me, I don't have any more recommendation. Only customer service center would be your only hope. Be prepared how you are going to explain them!
Click to expand...
Click to collapse
Or try to use different cable.
izan24 said:
yeah...i kept the phone on the charger cuz i thought the battery was drained...it is giving a faint led light
Click to expand...
Click to collapse
Depending on how long you kept it there - and how well ventilated it was - the phone could have overheated. There have been similar reports where all they got was a blue LED light.
Have you tried pulling the battery out, wait until the capacitors on the board run out (you'll see the LED go out) and then re-inserting the battery?
Hopefully this will help it come back to life - you could try a different battery as well but it may just be easier to take it to Sprint and have them replace at that point.
ok i got my wife's battery & it turned back on. now here is the problem i am running into. when i load the phone it says the firmware is not up to date....so i load it to odin & when i tried to do the odin fc15 restore, it gets stuck at the modem portion of the restore. what steps should i take from here?
Sent from my Xoom using XDA App
izan24 said:
ok i got my wife's battery & it turned back on. now here is the problem i am running into. when i load the phone it says the firmware is not up to date....so i load it to odin & when i tried to do the odin fc15 restore, it gets stuck at the modem portion of the restore. what steps should i take from here?
Sent from my Xoom using XDA App
Click to expand...
Click to collapse
let it be! if it does that with a blue line flowing across the xcreen let it be.
if ur there for a long time 10-20 mins. Well i dont want to tell you but someone else will. leave it til then. did u check md5?
Edit: Im not going to tell u something i am not 100% about so wait it out
i will let it be but definitely tell me if this doesnt work so i can figure out if a new phone is needed....what is md5 & where can i find it
Sent from my Xoom using XDA App
Well, since it's been a while hopefully you let it sit and finish flashing FC15. I noticed the delay as well and stood there in horror as I waited to see if I now held a $550 paperweight....
...but then came the "Pass!" indication about a minute later. I'll post my thoughts on this update separately.
So if you didn't, let it go all the way through and you should be all set. And glad that it seems it was just a battery - they're certainly easier (and cheaper!) to replace than the entire phone.
well i let the phone sit for hours & i didnt get a pass....without a way to at least nandroid to a backup, i chalked it up as a lost and filed a claim...will be getting the new phone today at work. if anyone is interested in playing w/a phone that i believe is bricked let me know...im sure i can get it off for a cheap price....lol say no to fc15....lol

Repair bricked phone

Hi everybody!
I have an almost 2 years old DHD which I think is completely bricked. It was working for approximately one years perfectly and then suddenly it stopped working. Whenever I tried to turn it on, it only vibrated once and did nothing more. Sometimes it turned on and these working periods were enough to restore to stock condition (It was rooted and had Eng S-OFF before.). I had brought it to service and they said they was not going to repair it as the device got water damaged. I'm pretty sure it was not! After a few weeks, it started working again. I was using it for 3 months then it bricked again and it's the situation today as well.
Previous week I looked into the development thread and saw all of these new amazing roms. So I took my DHD to see if it's working or not. The situation is the same. Everytime I power it on, the phone only vibrates once and nothing happens. I'm not able to get into hboot mode. At some very rare occassions the phone turns on and works flawlessly till reboot. When I connect it with USB, the computer doesn't recognize it. Battery is charged, I even tried another battery.
Does anybody know what happens with the phone? I'm open to any possible solutions to try. Please don't suggest to bring it to service or repair it, because I have another phone, just want to try to recover it and ask your ideas about the problem.
Thanks in advance!
Greetings,
Adam
So you say you cant enter in fastboot or recovery?
Since it's intermittent, my guess is it is a hardware problem. Some kind of bad contact/loose connection. Make sure everything looks good on your battery door and the battery contacts inside the phone.
paescheh said:
So you say you cant enter in fastboot or recovery?
Click to expand...
Click to collapse
I cannot enter into hboot mode. Didn't try recovery, but assume it's the same.
waterbox said:
Since it's intermittent, my guess is it is a hardware problem. Some kind of bad contact/loose connection. Make sure everything looks good on your battery door and the battery contacts inside the phone.
Click to expand...
Click to collapse
I also think it's a hardware problem. Will take a more careful look at the battery.
Sent from my CM10-powered GT-I9103
need help
im having trouble finding post option on page.i recently rooted my phone.all was well until i used font app sms pro and emoji plug in.i also forgot o disable auo update.worked for 10 minutes then apps wouldnt load.whil attempting to uninstall via recovery...since no other options worked...i wiped my system....now recovery says E:no os...please help...im using vm htc 1 v cdma...
goofed again said:
im having trouble finding post option on page.i recently rooted my phone.all was well until i used font app sms pro and emoji plug in.i also forgot o disable auo update.worked for 10 minutes then apps wouldnt load.whil attempting to uninstall via recovery...since no other options worked...i wiped my system....now recovery says E:no os...please help...im using vm htc 1 v cdma...
Click to expand...
Click to collapse
Wrong sub forum buddy, post in the One V Forum.
Its possible that there isn't "water damage", but there could be moisture getting into the phone causing it to act erratic. To cancel out that possibility, submerge it in a closed container full of rice for a few days
Sent from a satellite

Weird Problem, Note 2 hangs very frequently now

Hi All
Few weeks back, my note 2 used to hang once in about two days and I thought it is normal. Lately, it is giving a lot of problems as it hangs as many as 40 times in a day, that too for no reason at all.
To make it work, I have to restart it by taking out battery or long pressing the power key, and sometimes doing so even 10 times doesn't solves the hanging issue. I am on stock rom 4.1.2 (India) fully updated and never rooted.
Do you think maybe RAM or the Processor is at fault. Is there anyway or app to test these for defects.
Although it is painstaking but I am planning to reset the phone, do you guys think it will help?
Any chance my phone is heading towards SUDDEN DEATH, are these the symptoms?
I am so fed up of rebooting it again and again and in the process missing important calls.
Help me deal with this situation guys..
No sds is sudden and india has the latest sds fixed roms available. Yeah you can start with a factory reset
Sent from my GT-N7100
UtkarshGupta said:
No sds is sudden and india has the latest sds fixed roms available. Yeah you can start with a factory reset
Sent from my GT-N7100
Click to expand...
Click to collapse
Resetting was the last thing on my mind, but I guess you are right. Will start with factory reset and post further development.
Have ame problem here.
Don't know yet seems to be sds problem?
Is posible to replacement new unit?
Sent from my GT-N7100 using Tapatalk 2
It is usually because of the bad update or the high usage of the storage (keep in mind when you used the first time and compare it to now, there is a diference) the best that you can do is to do full wipe as they said but if this doesnt work try to update using emergency firmware (or something similar) via Kies it must be enough.
If it doesnt help then is a problem of the device itself or maybe the official update if more than one is having the same issue
Hope it helps to you, bests
Sent from my GT-N7100 using xda app-developers app
Factory reset solved my problem for now but overall the phone seems to lag a bit, but not a cause for concern. I guess the hangs were largely due to number of messages stored, call logs and maybe some applications.
Though there was one weird thing, when I connected my phone to kies for backing up, the firmware section displayed that my firmware version is not allowed to update via kies.
Absolutely same issue , in my case even factory reset hasnt worked. Have tried unmounting the externl sd and kept very basic vanilla apps. It hangs every time i interact with the screen and the only wy out is to hard boot it.
PLs help if someone has the same issue.
Had the same problem with rebooting only was 2-3 times a day. Changing to a different firmware fixed it. Download a newer firmware wipe cache, dalvick and factory reset then flash new firmware. Hopefully will fix your issues guys.
sahiltyagi said:
Absolutely same issue , in my case even factory reset hasnt worked. Have tried unmounting the externl sd and kept very basic vanilla apps. It hangs every time i interact with the screen and the only wy out is to hard boot it.
PLs help if someone has the same issue.
Click to expand...
Click to collapse
Yep, It doesn't work in my case too. rebooting into recovery and deleting the cache folder helps a while, and then it comes back.. will go to a service center tomorrow if it's still happening
iqbalbaskara said:
Yep, It doesn't work in my case too. rebooting into recovery and deleting the cache folder helps a while, and then it comes back.. will go to a service center tomorrow if it's still happening
Click to expand...
Click to collapse
I had the same problem
1: Did a factory reset
a: didnt install anything...the moment i went to set up the email it hung.
2: Took to the service centre
a: He reinstalled the stock ROM. After rebooting and while setting up the device it hung again.
b: Tomorrow they will either changes the PCB or the screen depending on what the tech feels is the issue.
Regarding memory... after a reset it shouldnt have hung. + have tried it without the 32gb card also.
Will let you know what comes out.
But yes it was working fine and all of a sudden it started hanging last few days.
the strangest thing is that sometimes the screen doesnt respond to touch EXCEPT the notification bar, it goes alright in that area, I can even toggle the buttons and swipe away the notifications, but if i close the notification bar, open it again, ANY action (swiping notifs, clicking button, etc) would instantly hung the phone. strange eh?
i had the same problem, and i checked my emmc and it was the one that has the bug. Just finally got the SDS today.
guys, if you haven't already, check this thread: http://forum.xda-developers.com/showthread.php?t=2093599&highlight=sds my phone has that chip. I think I'm going to have to take it to the service center tomorrow
---------- Post added at 08:59 PM ---------- Previous post was at 08:58 PM ----------
xryousukex said:
i had the same problem, and i checked my emmc and it was the one that has the bug. Just finally got the SDS today.
Click to expand...
Click to collapse
thanks for sharing, have you take it to the service center? how long will they need to fix it?
iqbalbaskara said:
guys, if you haven't already, check this thread: http://forum.xda-developers.com/showthread.php?t=2093599&highlight=sds my phone has that chip. I think I'm going to have to take it to the service center tomorrow
---------- Post added at 08:59 PM ---------- Previous post was at 08:58 PM ----------
thanks for sharing, have you take it to the service center? how long will they need to fix it?
Click to expand...
Click to collapse
I'm in the U.S. and we don't have a service center since these phones are only for International. Samsung USA says they won't fix it, and EU says we aren't EU residents. I have the same chip.
The only place i found so far is http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note-ii-emmc-chip-repair-replacement/ and they charge $150. They have a facebook that mentioned that were able to get the emmc chips this past week and have now started to do repairs.
They are located in Texas so I'll be sending my phone to them this upcoming Monday. We'll see how long it takes and the turn around time. If anyone else has tried them, please let us know how long it took.
xryousukex said:
I'm in the U.S. and we don't have a service center since these phones are only for International. Samsung USA says they won't fix it, and EU says we aren't EU residents. I have the same chip.
The only place i found so far is http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note-ii-emmc-chip-repair-replacement/ and they charge $150. They have a facebook that mentioned that were able to get the emmc chips this past week and have now started to do repairs.
They are located in Texas so I'll be sending my phone to them this upcoming Monday. We'll see how long it takes and the turn around time. If anyone else has tried them, please let us know how long it took.
Click to expand...
Click to collapse
Send your device to wherefrom you bought it. As long as you have your invoice, they have to fix it.
went to the service center and they say they'll replace the circuit board on monday, no questions asked
Hello!
I'm glad (unfortunately for us) to see that some people have the same issue. I bought the phone on November and I have the "hangs" since 1 week. Hard reset didn't solve the problem for me, even without restoring my backups or apps. I tried to remove the SD card, and the problem persist.
I think the SDS problem is not exactly this one, but It may be related.
Today, I'll go to the seller and I'll see what I can do...
Thank you for the information! I'll post with the updates of my case

Totally Dead! Won't Power On, Won't Charge, No FTM/Bootloader/recovery Nothing

Hello All,
I have been using Lineage OS on my rooted HTC One M9 for more than 6 months. Everything was working fine, only battery backup was not good(old Battery). A week ago when i pulled my phone out of my pocket, it was off, tried turning it on, didn't work. When connected to charger nothing happens, tried to go to bootloader/recocvery mode did not work.
After googling all this, i found about field test mode, that also is not working, tried.
Tried charging with stock charger, different charger, USB to laptop... nothing.
However, when phone is connected to laptop, windows 10 notification sound comes up but phone is not detected.
Seems like the soul has left the phone.
Please Help!!
Change out the battery. If that doesn’t work, it also sounds like the Motherboard went out.
Battery dead
The soul must be in sleep,is not dead but the battery is gone
R.I.P battery (we will miss you)
Change you battery dude
;( can't upload pic of problem "network error"
I'll got 4x HTC m9 from an ex HTC employee and he told me one of them had a problem and he wasn't sure really what the problem was but he told me the phone keeps rebooting, so I thought wellllll I flashed like every single galaxy from 1 to 10 and ofcourse i faced some times i did got it semi bricked but after moments of rage and eating excessive amounts of instant noodles I was always luckily able to fix it. Now this m9 says on the screen
Blackbox: Software status modified
Pink: locked
Orange: s-on
Pink : security warning
Got 4 choises
Reboot
Reboot to bootloader
Boot to recovery
Power down
Now all of these options don't work... even power down will reboot back to this screen and recovery option gives message that it's a development version.
Some people claim it's fixable by sending RUU? With Odin or boot.img other story's saying EMMc bricked.. since xda is the only place where I can actually get an answer from people knowing what they are talking about.. is it dead? If it's not I just put some more time in it.. at least the phone gets detected by my PC when my s6 edge had a eMMC brick it would show up as (no USB id for devicediscriptor...
influenza026 said:
;( can't upload pic of problem "network error"
I'll got 4x HTC m9 from an ex HTC employee and he told me one of them had a problem and he wasn't sure really what the problem was but he told me the phone keeps rebooting, so I thought wellllll I flashed like every single galaxy from 1 to 10 and ofcourse i faced some times i did got it semi bricked but after moments of rage and eating excessive amounts of instant noodles I was always luckily able to fix it. Now this m9 says on the screen
Blackbox: Software status modified
Pink: locked
Orange: s-on
Pink : security warning
Got 4 choises
Reboot
Reboot to bootloader
Boot to recovery
Power down
Now all of these options don't work... even power down will reboot back to this screen and recovery option gives message that it's a development version.
Some people claim it's fixable by sending RUU? With Odin or boot.img other story's saying EMMc bricked.. since xda is the only place where I can actually get an answer from people knowing what they are talking about.. is it dead? If it's not I just put some more time in it.. at least the phone gets detected by my PC when my s6 edge had a eMMC brick it would show up as (no USB id for devicediscriptor...
Click to expand...
Click to collapse
Well,i am not a development or something like that but my idea is(not a good idea but anyway) it seems that you have to download a little lot of Rom's and if non of them works it is a refurbished item from Htc.co (this is my opinion)
For better answer(of course that have intelligent people than me)you better ask them privately
---------- Post added at 12:56 PM ---------- Previous post was at 12:55 PM ----------
Can you give me that broken Htc?
ford1234 said:
Well,i am not a development or something like that but my idea is(not a good idea but anyway) it seems that you have to download a little lot of Rom's and if non of them works it is a refurbished item from Htc.co (this is my opinion)
For better answer(of course that have intelligent people than me)you better ask them privately
---------- Post added at 12:56 PM ---------- Previous post was at 12:55 PM ----------
Can you give me that broken Htc?
Click to expand...
Click to collapse
Unable to flash rom trough RUU always get message the battery is below 30% and that cannot be true.
influenza026 said:
Unable to flash rom trough RUU always get message the battery is below 30% and that cannot be true.
Click to expand...
Click to collapse
Of course not that is true

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