Sprint Effing around again. - Samsung Epic 4G Touch

I've been a Sprint business customer for 10 years. I have several lines with them and found out today that they changed their primer business plan from being able to get an upgrade every year to every 20 months.! I don't get it. Who cares if I get a new phone every year. I'm paying thousands of dollars to you every year. What crap. Looking forward to my g3 in 2 months now I have to wait another 11. I don't understand these companies. .
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Why there. I know many people with the epic touch are looking forward to their upgrade and they should know
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Yeah this is some old news buddy we all know this
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I'm angry at Microsoft for making me pay for live just to be able to watch Netflix on my Xbox... also I think my ISP might be throttling my connection... I'm angry about that as well... just thought I'd share that with you.... also I'm angry at bad drivers and heat waves...grrr
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cp320703 said:
I'm angry at Microsoft for making me pay for live just to be able to watch Netflix on my Xbox... also I think my ISP might be throttling my connection... I'm angry about that as well... just thought I'd share that with you.... also I'm angry at bad drivers and heat waves...grrr
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LOL f ing great stuff
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Your Avatar goes well with this thread, lol.

ITT: First world problems

As a Sprint "Business customer" who makes the dumb decision to upgrade a phone every year? That doesn't sound like a smart business decision.

clide whit said:
ITT: First world problems
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Do you listen to ThePoint?
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I just had a 30 minute call with a rep questioning why my Sprint-2-Home minutes were being clearly charged against my Anytime minutes. The rep had no reasonable answer of why it was happening, all they kept repeating was "wait until the end of your billing cycle and call back".What a bunch of BS in passing the buck. She got low marks on the after-call survey.

I think that everything that could be said has been said in here.
---Jay--- From the Nexus

Related

Sprint marketing of the ET4G

Just saw this at the store thought I post it...
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It makes me want to buy one
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Makes me want to grab mine and make love to it.
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That's funny.. I went to my local store today and saw the same thing. I said "it's about time " to myself
Tapatalkin' it from my Epic Touch 3g
gtuansdiamm said:
It makes me want to buy one
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Lol I love this phone....it's truly the best android I have owned!
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hard to believe I haven't seen a single commercial on tv about this phone..and its their flagship phone now...
I guess they are focusing all their time on figuring out ways of taking things away from their best customers, and can't be wasting time on things like BUILDING their customer base...
Who's in charge over there now??????
wase4711 said:
hard to believe I haven't seen a single commercial on tv about this phone..and its their flagship phone now...
I guess they are focusing all their time on figuring out ways of taking things away from their best customers, and can't be wasting time on things like BUILDING their customer base...
Who's in charge over there now??????
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It seems like sprint isn't doing commercial for it. Samsung is the one thats pushing commercials out for all 3 variants for usa networks.
They started pushing commercials out a few weeks back, but you really have to focus on the commercial in order to actually see that sprint carries the phone cause they mix all 3 phones together as if they are exactly the same.
I see atleast one everyday...
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iSaint said:
I see atleast one everyday...
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where do you live? Here in Chicago, there hasn't been a single one..
still seeing evo3d commercials though, and this phone just blows that one away..
i see the galaxy s 2 commercials everyday as well. im in NY
wase4711 said:
hard to believe I haven't seen a single commercial on tv about this phone..and its their flagship phone now...
I guess they are focusing all their time on figuring out ways of taking things away from their best customers, and can't be wasting time on things like BUILDING their customer base...
Who's in charge over there now??????
Click to expand...
Click to collapse
Saw one here in New Orleans twice in the past hour....the Unlimited Data plan commercial...and at the end the Epic 4G Touch is featured.
Hah one just came on as I was reading this
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wase4711 said:
hard to believe I haven't seen a single commercial on tv about this phone..and its their flagship phone now...
I guess they are focusing all their time on figuring out ways of taking things away from their best customers, and can't be wasting time on things like BUILDING their customer base...
Who's in charge over there now??????
Click to expand...
Click to collapse
They are probably too busy preparing for the i-phone 5 fiasco, lol......"sigh"
I see the commercial saying that AT&T and Verizon have limits on data and T-Mobile will slow down your data if you go over 2gb but Sprint is the only one with unlimited data. Then it talks about the new galaxy SII.
Sent From My Evo Killer!!!
4.52" screen is large enough for me. Thanks but I'll pass on that phone. That screen is ridiculously large. smh
Sent from my Samsung Galaxy S II Epic Touch 4G WTF BBQ
HondaCop said:
4.52" screen is large enough for me. Thanks but I'll pass on that phone. That screen is ridiculously large. smh
Sent from my Samsung Galaxy S II Epic Touch 4G WTF BBQ
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Lol! It's been a long time Honda! I was trying to root it til I realized it was cardboard...
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I've seen them here in New Orleans too but its definitely a Samsung commercial rather than a carrier commercial.. the first time I caught a glimpse I had to rewind it.. then again to show my roommate who probably has NO idea what I was even showing her
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wase4711 said:
where do you live? Here in Chicago, there hasn't been a single one..
still seeing evo3d commercials though, and this phone just blows that one away..
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Click to collapse
I'm just north of Chicago and I saw a commercial the other day.
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Stock rooted EL13 with 3 free months of Sprint's hotspot!

Really wanted to flash this ROM but didn't want to lose the hacked hotspot. A co-worker told me he got a free 30 trial, so I thought id try. After hearing "oh no we cant do that" twice, I was transfered third time to Alex.
I was super polite and asked like I probably wouldn't get it. He asked me if I had tried it before and I lied and said no. Long story short, he gave me 3 free months-until March 14.
In my experience, being very polite makes people MUCH more willing to help you.
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newalker91 said:
Congrats. I can vouch that being nice to your carrier will get you much further than being a jerk. Granted, there will be times when being a jerk is necessary. Working for the carrier you're fighting can be great for raising some major hell
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I can vouch for this as well. I had one of those 3g USB internet things and it was terrible. Half of the time it was unusable. They let me out of my 2 year contract a year early, waived the ETF's and reset that line so I could get this phone at new 2 year price. I killed them with kindness and they took care of me. Actually, Sprint has always been great as far as customer care with me
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JohnCorleone said:
I can vouch for this as well. I had one of those 3g USB internet things and it was terrible. Half of the time it was unusable. They let me out of my 2 year contract a year early, waived the ETF's and reset that line so I could get this phone at new 2 year price. I killed them with kindness and they took care of me. Actually, Sprint has always been great as far as customer care with me
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ditto, love sprint. I got a free airave they gave me the full 150 upgrade a year early.
They're always quick to help me and offer solutions way better than what I'd expect.
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Oh no..the secret's out...
Be nice to us and we'll help you...
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Why is this a shock or surprise? Have you never worked in customer service?
Everyone should be required to work in a customer service type of job for the first 6 months of their working life. It taught me a lot.
When I was in High-school I became the assistant manager of the place I worked and I'd bend over backwards to help customers who had issues, but were nice. The assholes got little or nothing.
When I worked in a call center the assholes got put on hold while I went pee or ate a snack, and then the call would "drop" LOL, good times.
I only wished it worked the same for me with Charter Cable and Dish Network. I have gotten the run around a few times from them. I have nothing negative to say about Sprint. Never a dropped call, 4g since launch day of the OG Epic and great customer service.
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Comcast gave me a window that was from 8am to 8 pm no call no show >_<
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Being nice to Sprint got me a free Airrave and a new line I just opened they wave the 2 year agreement because I wanted to cancel. Directv game me 3 new boxes and a free DVR HD box as well just to stay... So you are right being nice has its rewards... but like already posted being a hard ass does come in handy at times
[QUOTE=
Did the same to me.I love their window appointments
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eagercrow said:
Why is this a shock or surprise? Have you never worked in customer service?
Everyone should be required to work in a customer service type of job for the first 6 months of their working life. It taught me a lot.
When I was in High-school I became the assistant manager of the place I worked and I'd bend over backwards to help customers who had issues, but were nice. The assholes got little or nothing.
When I worked in a call center the assholes got put on hold while I went pee or ate a snack, and then the call would "drop" LOL, good times.
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Let me guess you worked for At&t? I got that without being rude or loud with them.
I've never had a problem with sprints customer service and if I do I just hang up call back and get someone who is nicer lol
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Just received my bill from Sprint today. It has a curious statement below the previous balance. It says Dec 14 Discretionary Sales Credit -$25.00!! The tech that gave me the trial hotspot gave me $25 off my bill as well without telling me- what a pleasant surprise after spending so much $ over the holidays. I wish I could tell his supervisor how great a job he did and how happy I am.
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I'll let you folks have fun with this!

PROOF
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Its a bit blurry.
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Ok... I think we get the point, your a data hog. Get a home internet connection already and free up some bandwidth for the rest of us.
Sent from The iPhone killer, Epic 4G Touch using XDA premium.
Proof that you used it.
Not proof that you weren't pirating files or torrenting or doing excessive roaming usage.
All of which are valid reasons for Sprint to ban you from their service.
At either rate, take it to the sprint forums.
The other thread was locked for a reason.
Inappropriate to create another thread.
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insert joker-here we go gif
When they do I'll let you know, until then, i guess i will use up all your bandwidth.
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danielddube said:
When they do I'll let you know, until then, i guess i will use up all your bandwidth.
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You know what, you are the exact type of person that completely disgusts me.
You take advantage of companies that are doing the right thing and are giving us the benefit of the doubt that we can be intelligent, responsible adults and have self control.
Sprint doesn't give us unlimited data so some jerk can compensate for his manhood issues by getting that usage number as high as possible and then boast about the abuse on the internet.
They do it so we can use our phones as intended without the need to second guess our usage.
You are quite literally ruining it for everyone.
As far as I'm concerned the carriers should create lists for people like you and ban you from ANY service with ANY of them.
I sincerely hope that you ARE downloading pirated files and you are taken to court over the matter.
Grow up.
Thread reported.
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Well if i was downloading torrents, Sprint would have seen that and i would have been banned a long time ago, so guess what i am still using your bandwidth and i am still on Sprint.
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I like how people blame this one dude for their slow internet speeds or possibly the disappearance of unlimited data. How many people do you really think use this much data? Not enough to force Sprint to change their data plans.
Sprint will change their data plans because they need the money, not because 5 people are using 100gigs a month. Call Sprint and talk to a rep about all their changes, the answer I always get is their aligning themselves with the other carriers so the only think they have left is tiered data.
Sprint loses money every qtr so they figure Verizon and AT&T must be doing something right. So let's raise our ETF fee to $350, get rid of the the premier program, raise the admin fee, remove discounts from any lines over 2nd, then remove discounts from the 2nd line as well. Do you really think Sprint will keep unlimited data for long? Do you think when they change it it will be because a few people use an obsessive amount of data?
Seriously, if you want to blame anyone, blame the idiots who made the iPhone what it is today. All these changes started to come when everyone knew the iPhone was coming to Sprint.
Sure the OP is a jerk and just posts these things to get a rise out of everyone, but I don't know why people let it get to them. You guys should really go to the iPhone section and yell at those dudes for all your wonderful changes.
Don't abuse, and not expect to be abused back.
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danielddube said:
Don't abuse, and not expect to be abused back.
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Click to collapse
OK then stop posting these stupid threads and go on abusing sprint till they kick you off
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Man he is paying for unlimited data so he should be able to use it.
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DevilStrider said:
Man he is paying for unlimited data so he should be able to use it.
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Click to collapse
Unless he was tethering and even if he wasn't sprint still has the right to kick him off
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DevilStrider said:
Man he is paying for unlimited data so he should be able to use it.
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Read the fine print in all contracts...unlimited does not necessarily mean unlimited. T-Mobile was restricting bandwidth after going over a certain amount on their "unlimited" package.
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Hey, he was the one who kept ranting and ranting about proof...
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how much intellect and maturity can you guys really expect from someone with an avi of an android's **** getting sucked by an inanimate fruit?
I personally don't have a problem with someone who wants to test the limits of what "Unlimited Data" means. Hey, it's his right to give it a shot the same way it's SPRINT's call to give him the boot if they think he is abusing their service.
In terms of the little beef with the self appointed SUPERMOD Matty: bringing someone's dead relative into a dumb argument over using Sprint's data is going too far. You could have come up with a less personal come back than that man. Just my $.02
I think we're done here. Would be nice if the intellect and maturity level would go up - but maybe I am asking too much.

Question about cellphone usage!

How many people think they are too addicted to their phones? Everywhere I go, Im always on my phone, not just talking to someone. I mean using the phone for anything. Im using the phone while walking, driving, shopping, watching a movie at a theatre, eating, standing in line, waiting at the airport, gym, etc. People have told me to get off the phone so I need C.A. classes which stands for Cellphone Anonymous. Thats how bad my addiction is. Lol. Im always checking xda, androidcentral, weather, phonescoop. I know how to use a wireless PS3 CONTROLLER to play all of the emulator games such as nes, snes, genesis, gameboy, turbo grafx 16, n64, neo geo, and soon gba games. Lets hear from others.....
Imagine I get the Galaxy Note 2, it will be even worse. I couldnt be without my phone for more than 10 min. Think about it unlimited 4g fast internet with tmobile wherever I go.
The only place I try super hard not to be on my phone is at church on Sunday morning.
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You're definitely not alone. All of what you mentioned plus a flashing addiction means that unless I'm sleeping, I'm on my phone haha
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Ditto, brb going to flash a ROM. ;D
awesomedeals88 said:
How many people think they are too addicted to their phones? Everywhere I go, Im always on my phone, not just talking to someone. I mean using the phone for anything. Im using the phone while walking, driving, shopping, watching a movie at a theatre, eating, standing in line, waiting at the airport, gym, etc. People have told me to get off the phone so I need C.A. classes which stands for Cellphone Anonymous. Thats how bad my addiction is. Lol. Im always checking xda, androidcentral, weather, phonescoop. Lets hear from others.....
Imagine I get the Galaxy Note 2, it will be even worse. I couldnt be without my phone for more than 10 min. Think about it unlimited 4g fast internet with tmobile wherever I go.
The only place I try super hard not to be on my phone is at church on Sunday morning.
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Click to expand...
Click to collapse
Yeah you arent alone. i pretty much cry and feel like its the end of the world when i loose service.
Not me.
You use your phone in the theater? I hate you
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Teo032 said:
You use your phone in the theater? I hate you
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Click to expand...
Click to collapse
Well not talking on the phone. Only on facebook and text messaging.
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Back in the days when I had a sanyo flip phone, I was only addicted to text msg.
awesomedeals88 said:
Well not talking on the phone. Only on facebook and text messaging.
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Click to expand...
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It's just as bad haha cuz of the amount of light these phones create.
psykhotic said:
It's just as bad haha cuz of the amount of light these phones create.
Click to expand...
Click to collapse
I really feel like I need C.A. classes. I accept the things I can not change. 12 step program for recovering addicts. Lol lol.
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Get a life.
Back in the days when I had a flip phone, I wasnt really addicted to my phone. When I bought the Samsung Moment, thats when I started to become addicted. Phones has come a long way.
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I know what you mean, this is my first real smartphone and I'm addicted.
There's just so much that you can always do with your phone now.
Applications, ROMS, kernels, themes, optimizations, etc.
It's fantastic!
You forgot to mention making out and use your cell lol
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I'm always on it, the only time I'm actually not on my phone is when I go camping, or in a movie theater, to prove I'm not truly addicted. Otherwise it's always on my body. One time I did lose my phone for three days, my mother thought I died!
Try some activities which you intentionally have to leave your phone at home, like playing soccer, basketball, etc.
lostintime7 said:
I'm always on it, the only time I'm actually not on my phone is when I go camping, or in a movie theater, to prove I'm not truly addicted. Otherwise it's always on my body. One time I did lose my phone for three days, my mother thought I died!
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Click to collapse
Wow hahaha glad it was just a lost phone haha
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Lets introduce ourselves

My names kyle and I work for sprint corporate as a tc i feel this is the highest quality phone we've sold i Love it I didn't expect this many customization options right out of the box only thing better would be battery life I'm def getting leff than my s3 Even with same set up
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I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
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shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
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Click to expand...
Click to collapse
He maybe he has a lisp, and hes trying to portray it in his writing to feel more comfortable about himself
I'm Robby, Sr. Systems Admin, windows and the only linux admin within a large restaurant and supply company.
I also just realized that once we get CM10, and I have a firm belief that we will see it, I can change my sig on my messages to
"sent from Optimus Dime", patiently looking forward to this.
shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
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Click to collapse
No need to be a doochbag just trying to be friendly but I guess it is true all you note users do really have an inferiority complex
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shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
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Click to expand...
Click to collapse
Im not a genious but im guessing he's a tech.....oh btw I also work for Sprint as a LRC nice to know there are some fellows Sprint employee
here !
Did you say the battery life was better than your s3?
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I'll say the battery life is better than my wife's S3..
Disclaimer: I've only had the phone since Sunday, and she has JB while I still have ICS ( ).. end of disclaimer!
genaro12543 said:
Did you say the battery life was better than your s3?
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Click to expand...
Click to collapse
No my battery life is not better i can barely get 9 hours
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Try using eco mode, that helps tremendously.
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latindor17 said:
Try using eco mode, that helps tremendously.
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Click to expand...
Click to collapse
Unfortunately I am even with with auto sync disabled
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Definitely better than many galaxy nexus I'm on eco mode as well I'm getting about three hours of on screen time per charge. With it being this fast,I'm not complaining.
For what its worth of you look at the battery stats it looks like android os is killing alot of battery which is an ice cream sandwich bug. Dont know if it actually does kill as much as it states but. it could indicate something isnt allowing the phone to sleep properly. Hoping an os update will squeeze some more juicr outta this thing also hopng itll kill the overheating issue but well see
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Getting this asap looks great
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Sup people, Im Brian D, just got this phone Wednesday. Came from a HTC Evo4G that was way overdue for upgrade. I absolutely love this phone so far. As stated, the only thing that's not excellent, is the camera, which is decent...but far from awesome.
As far as speed, the phone seems like it knows what I'm gonna do before I even do it...it's so fast it's just crazy. I rooted on the first day, tweeked it a lil bit and did a quadrant test just out of curiosity and got this 7736...mind BLOWN! That is unreal, especially when the max I ever got outta my Evo was around 1200.
Also, my battery life has been excellent so far. Don't know what some of you guys are having issues with. On Eco-mode, and with moderate use aka not TRYING to burn my battery, here is where I am now...with battery left to spare. Overall, I'm loving this phone. It was between the Samsung GS3 and this phone for my upgrade and went with this because of future potential. I'm sure the bootloader will be unlocked soon...too many smart people out there are already trying to make it happen. And once it is unlocked...imagine the possibilities with this monsterous piece of hardware!!
Sent from my LG-LS970 using xda premium
Hey guys,
I am on the Sprint Employee plan (the wireless advantage club) and I want to get this phone and have an upgrade but it won't let me purchase. They say my account isn't allowed to get it yet. But I see that you guys are actual employees and have it. Did you buy it unlocked or something? Thanks.
I'm Tony from Ohio. I've been a lurker here for a few years now. This is only my second Android smartphone and I absolutely love it. Can't wait to see the bootloader unlocked and a big thanks to everyone working towards it!
To the sprint employees. Maybe yall can answer. Is sprint blocking Google wallet or is wallet not going to be compatible with LGOG
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Kchitown1977 said:
To the sprint employees. Maybe yall can answer. Is sprint blocking Google wallet or is wallet not going to be compatible with LGOG
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Click to expand...
Click to collapse
Were in the dark as much as you unfortunately
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megamaster2 said:
Hey guys,
I am on the Sprint Employee plan (the wireless advantage club) and I want to get this phone and have an upgrade but it won't let me purchase. They say my account isn't allowed to get it yet. But I see that you guys are actual employees and have it. Did you buy it unlocked or something? Thanks.
Click to expand...
Click to collapse
To be honest that means somebody on your plan has an outstanding balance or balance that needs to be paid, I had prob 10 people at one point and no one paid there bills on time , some people didn't understand how the program worked and way over spent it was just a nightmare, so now its me and the wife that's it. I got mine through my outside account and then swapped it on to my line NP as I wasn't able to upgrade but it says it is available through swac accounts. Did the person that your under order it for you or send you the swac link to shop or are you just trying to upgrade on sprint.com ?
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BigRitz said:
To be honest that means somebody on your plan has an outstanding balance or balance that needs to be paid, I had prob 10 people at one point and no one paid there bills on time , some people didn't understand how the program worked and way over spent it was just a nightmare, so now its me and the wife that's it. I got mine through my outside account and then swapped it on to my line NP as I wasn't able to upgrade but it says it is available through swac accounts. Did the person that your under order it for you or send you the swac link to shop or are you just trying to upgrade on sprint.com ?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hm, well I do have an outstanding balance for my monthly bill due on the 27th that I was going to pay this weekend. I found out today that the Employee I'm under has to order it for me so he's going to check soon. I have an upgrade, so if I pay my bill will he be able to order it for me? Some people say employees can't get it yet.
My whole story: Ordered HTC Evo 4G LTE on Nov 2. Got it a week after (hit by Sandy :/). Sense is slow and buggy and I love the hardware, hating the software. But since I still was in 14 days and I really really wanted this phone, decided to cancel. Waiting for my return kit for this phone but I need a phone to hold me over when that comes since no one would let me order the Optimus G. So basically, I have the EVO now, and I'm waiting till the G is available. I'll be returning this EVO by Thanksgiving so I really wanted the G by then. If not, I may be phoneless for a couple days since I have no previous Sprint phone as this is my first time with them. Ah well.
I appreciate the insight.
Yea even tho its a lil cheaper advantage lines become a pain in the butt , its easier and almost as cheap to just send friends a link to the referral program
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