Hi, I am in a very tight spot and very high strunge right now. My brand spanking new HTC One X(I got it in the mail 3 days ago) appears to have bricked itself. It is completely stock, never rooted, and the only two apps I had on it were apex launcher and widget locker. The other night I decided since I'd been able to play with it for a bit I'd go ahead and update the software(it had an update available out of the book). OMFG. Everything was fine till I hit install and even then it looked fine until the install was complete and it went to reboot. This thing got stuck in the most vicous boot loop I've ever seen. It just got stuck rebooting over and over for right four hours before I was able to shut it down. It got so hot I couldn't hold it. I was worried I was going to get to watch my brand new $600 dollar phone melt before my eyes. Anyway I finally got it to turn off, either be it do to low battery or instability caused from excess heat and today when I tried to turn it for the first time came on but it just got stuck on the first screen didn't even make it to the boot animation. I held the power and luckily it shut off. I tried again and it won't even turn on now. I really need some help guys... This is my only phone. I had to dig out my old iTouch and use wifi to just get on xda. What should I do about this!? I'm so stressed right now... Please... Please... Help...
3 day old brand new phone?
Return it.
Either get your money back or get it replaced.
Why are you stressed? Stuff breaks, be glad it was in the first 3 days!
I wish I would have more knowledge to help you out.
Shut the phone down by holding power for 10 seconds. Then start it with Vol down and power. Let's see first what you get.
Gesendet von meinem HTC One X mit Tapatalk 2
Help, help, help, help... Got it to come back on by plugging it into my charger for a bit it went into the same exact boot loop that you can't shut down in. Lucky the battery died quickly this time it didn't have time to get hot, but good god this needs to get fixed ASAP and I don't have any idea what to do. I'm actually in a hospital right now and will be here for awhile it looks like, so needless to say I can't use my pc or probably would have figured it out on my own already instead of begging for help.
I guess you did update with low battery... Did you try what I wrote before? Volume down and power at the same time when you plug in usb.
Gesendet von meinem HTC One X mit Tapatalk 2
Dude. Just send it back.
Sent from my HTC One X using Tapatalk 2
H-KaN said:
I guess you did update with low battery... Did you try what I wrote before? Volume down and power at the same time when you plug in usb.
Gesendet von meinem HTC One X mit Tapatalk 2
Click to expand...
Click to collapse
I didn't try it with a low battery... It was 70% when i started the update. The update was completed in 15 min without interuption. The bootloop started the second the update finished. the bootloop went on for 4 hours before it would even shut down and I held the power button for more then ten seconds some time and when it would shut down it immediately turned back on on it's own. When I tried turning it on today I intentially didn't charge it long just for the reason. And I haven't tried the power and volume yet(I can't reach the out let to plug in in, as I'm attached to an IV) me getting sick and this phone dying the first night at the hospital couldn't have happened at a worse time.
n1kon said:
Dude. Just send it back.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I can't I am in the hospital... Two days after getting my new phone my sore throat turned into mono so bad I can't drink water even. I'm on an IV and can't even reach the nearest out let let alone get to a computer and then ship this phone back. It's the only line of communication I had in here. Lucky I convinced my mom who was visiting me to drive home and get my old iPod. That's all I have right now.
But you can put it in charger before right? Put it in and then try Vol down and power at the same time.
Gesendet von meinem HTC One X mit Tapatalk 2
I had my mom plug in/turn on for me. I can't have her try the down vol and power(shes very tec illiterate and strugged just to turn it on. I had to plug it in for her and then she walked the whole charger over to the outlet and help it out so i could see what it was doing)as I can't see what's on the screen very well from 10 feet or so it wouldntbe worth trying to get her to try the key combo. Hopefully I can get a family member to bring me a short extension cord but until then I can't try it. What is the idea with what that's supposed to do? Does it by bass fast boot or completely resent the phone or?
Well I thought we could get in bootloader mode to factory reset the phone. Maybe it should work then. I can't think of another step. Not being such a pro on this sorry mate.
Gesendet von meinem HTC One X mit Tapatalk 2
Thanks just the same... I'm going to try the key combo before the night is through as I have an extension cord on the way. If I can do a factory reset I'm guessing I'll need to re enter my APN setting yes? This is such an inconvient timing of events. I'm gonna need someone to run home and get my notes for the proper apn for my network since this is an international phone I'm using in the us.
Can't you find the apn in the net? Let's hope we can get your phone work first then we'll see about apn.
Gesendet von meinem HTC One X mit Tapatalk 2
This doesn't look real promising... I got the cord, started it to the boot loader and eyerything is locked/disabled. Why would this thing have a locked boot loader when it's the unlocked international version?
And for the past 15 min it's said checking SD card update at the bottom of the boot loader menu. I'd say I either got a corrupted file or it something else went wrong during the down load that wasn't evident because it looked like that part went fine when I did the update.
You're on stock that's why it's shown locked and the checking sd thing... Are you in fastboot usb? Should be underlined in red
If there is fastboot usb written in red do following. Plug of the charger press power one time move down to factory reset and power again. Let's see what's happening.
Gesendet von meinem HTC One X mit Tapatalk 2
It didn't show any alternative boot options. Then I unplugged the charger and it showed up. I went down and I used the factory reset. It's working now except I need to re due my apn, i lost all my contacts, and Ill need to re download/set up apex along with widget locker.
At least it's working now. I guess you saved your contacts on gmail so this won't be a problem either. Apn search the net. Apex you have to do again yea.
Gesendet von meinem HTC One X mit Tapatalk 2
glad its fixed! apn settings should be avaiable from google, gmail should automatically load your contacts. enjoy your 1x and get well soon
Ya except I didn't synce my contacts with gmail. Like I said I just bout this phone and I transferred my old contacts via blue tooth so I'll need to do that again. I dont mind doing apex and wig locker again but retyping the apn will not be fun. Thank you though for your help. I really appreciate it. You don't have any guesses as to why it went into that boot loop do you or how I can avoid it happening again? I rather like to have up to date software so that's gonna be a problem if it does that again. How about my CPU and battery? Do you think they're damaged after how hot it got in that boot loop and for how long?
Related
I received the OTA update for my HOX today and I immediately downloaded and installed it over Wi-Fi. The phone showed the update screen (the one with the green arrows and the phone icon) and showed a progress bar. The progress bar disappeared after reaching the end and then I was just left with the arrows and phone icon. It has been on this screen for over an hour. I have tried rebooting the phone by holding down the power button. This causes the screen to turn off but turn on again to show the same update screen. I contacted HTC and they said I might need to perform a factory reset.
Since I do not want to lose all my data, I thought I would ask on here first to see if anyone had any other suggestions or if anyone else was experiencing this issue.
Many thanks!
EDIT: Update working, I forgot to remove the USB/Charger when updating.
Haha pretty funny. Rookie mistake but glad you got it working
Sent from my HTC One X using xda premium
umm yea im glad you posted this...not that i had that problem >_>
really not...I knew it!! xD
(ok ok i left usb charger in too and came here for a solution xD)
thx
I did the same thing actually, it got stuck after applying the ota.
Never had to do that with my Desire. Had me worried for ten minutes!
hi..glad to see you've got ur update today..just wannna know is there any better change after update?
Glad i found this!
I have to unplug the charger while updating?
****! THANKS
I am also thankful I found this , received my phone today and after charging it up and turning on I got the software update notification as soon as I logged into wifi so I thought what the hell might as well do the update first 15 minutes later I thought I had bricked it straight away without even using it
funny mistake! (myself included lol!)
Same here, didnt know I have to unplug it I got really worried
Where would I be without this forum!i thought my one x was doomed after one hour's ownership! Thanks!
Same here, when left it updating with USB charger plugged in. After unplugging, my One X rebooted and voila - update is successful Pretty strange though.
Just did exactly the same thing. No idea I had to unplug the charger (was there a warning?) and thought my phone was broken already.
Haha, just been sitting here for ten minutes thinking my new phone is bricked, so don't worry you're not the only one!!
Haha had the same problem here, thanks for posting the solution lol
You just save my life!!! Sheesh...HTC never mention you cannot charge the phone while updating. Got me scared for a while
Thanks for this post... I did the same mistake! you helped me out
Update Fail
What happens if the phone runs out of charge before you take out the charging lead?
After my HTC One X got stuck on the update screen I just left it overnight and it had ran out of charge (still in the mains).
After charging it again I got it to power up but any game i try to launch will freeze the phone and cause it to reboot.
Any fixes?
Cheers in advance
+1 for not unplugging it. Thankfully this thread was the top link on Google
I made the same mistake
Same thing happened to me as but thanks to this post. I was able to resolve this within 5 mins
thanks for the tip
Hey,
Since a few days my Desire started acting weirdly and I sadly suspect it had something to do with be dropping it on the floor at some point. I didn't notice any changes immediately but after a while I noticed the following 3 things:
1) when I plug in my headphones, no icon would appear, they wouldn't be recognized so the sounds will only come through the external speaker.
2) the most upsetting one, when i make/get calls, i hear no sound through the internal speaker, only through the external one if I activate it
3)the camera starts but shows nothing, only the upper corners would be lightly lit and then a fc occurs
I guess something in the 'head'/upper part of the phone might have been affected by that fall, is there anything else I can do by myself to try to make it a decent usable phone again?
I already tried reinstalling the rom, lastest MIUI-XJ by the way, and putting it in the fridge(saved me before with some stuff) with no success.
I've had my Desire for 2 years now, was thinking of replacing it soon, but definitely not this soon... What to do to get my baby back?
up?...
Here we go: http://forum.xda-developers.com/showthread.php?t=1805653
Will take you 5 minutes to fix it
Sui77 said:
Here we go: http://forum.xda-developers.com/showthread.php?t=1805653
Will take you 5 minutes to fix it
Click to expand...
Click to collapse
Thank you kindly, dear sir. That was indeed my problem and after a few minutes I had it back working.
Figured it'd be something loose, but had no idea what to look for so I'm definitely grateful to you, cheers!
Great!
It was a pleasure to be helpful
Gesendet von meinem HTC Desire mit Tapatalk 2
Hello again XDA!
Firstly i understand that there have been many posts like this one (a seemingly common problem) but none of them have experienced the computer specific problems that i am experiencing,
My phone- HTC ONE, Rooted, cyanogen mod, 3 months old.
The other night i was drinking with some friends and i let my htc one die completely. My phone had, recently, been behaving strangely with regards to charging, as in not charging/taking hours to do so. After my phone died it refused to turn on again. Pure blankness.
I have tried various methods suggested here and around the net from various volume and power combinations to proximity sensor tricks. None of which have worked.
Adb does not detect my phone when connected. Normally at this stage i would give up and set about getting a replacement however something has deterred me. Whenever i plug my phone into my macbook or windows xp machine a message saying that 'USB devices have been disabled as one is drawing too much power' pops up.
This gives me hope as it proves that my htc one is still drawing juice and therefore not a complete paperweight! Anyway guys any help is appreciated as i am a college student on break and being at home is really hard without being able to keep in touch with my friends. I will, at this stage, try anything. Thanks!
You have the one or one x? If the one go to the one's forum xD
Gesendet von meinem EndeavorU mit Tapatalk
I'm having the same problem
I'm having the same problem. I have the HTC One with Cyanogenmod as well.
Then stop posting here and get to the ONE forum ..... This is the HTC ONE X !
Sent from my HTC One X using XDA Premium 4 mobile app
Trying to install a new ROM on my Verizon HTC one, I went to flash a new recovery. Booted to fastboot, flashed recovery with an image and now the phone is stuck in a boot loop. The phone vibrates then the screen comes on. It shows the standard HTC splash, my computer makes the USB connected sound, then disconnected sound. Then the screen goes off.
I have tried to hold power and volume down. It doesn't change the behavior of the phone.
Any thoughts? What can i do if i cant get into fastboot?
video http://youtu.be/xWdtQpilHdI
160ish views.... no comments? No one even to say its bricked?
You should still have your bootloader. Hold power and volume until it comes up. Even during the bootloop.
Sent from my HTC6500LVW using Tapatalk
mmuzzy said:
You should still have your bootloader. Hold power and volume until it comes up. Even during the bootloop.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Thats the thing, Ive held power and volume (tried top, tried bottom, tried both) for 2-3 minutes at a time. No difference or change. the battery died from the loop. Now when i plug it into a power supply, it automatically starts the bootloop again.
I had the same problem happen to me.
I searched around everywhere for a solution. If you couldn't get it into bootloader again there isn't much to do.
I returned mine into verizon and got a new one the next day.
if you cant get to bootloader i hate to say it your stuck
I would keep tryng to boot to bootloader a bunch of times might get lucky and have it go in other than that if you cant get into booloader there is nothing you can really do ill do some looking around for ya but dont get hopes up
just found this maybe will help
leave the phone charging for at least 10-15 min on the AC adapter. press and hold both vol buttons then press and hold power for 2+ minutes. after 2 minutes, let go of all buttons except volume down.
geeibara said:
I had the same problem happen to me.
I searched around everywhere for a solution. If you couldn't get it into bootloader again there isn't much to do.
I returned mine into verizon and got a new one the next day.
Click to expand...
Click to collapse
That was my next step today. Sucks, I wont have the blue one anymore!
eldoon said:
That was my next step today. Sucks, I wont have the blue one anymore!
Click to expand...
Click to collapse
That sucks was the blue one only a limited time? You should still try to ask vzw if you can get a blue one. Honestly this was the easiest way instead of searching around for all this other stuff. vzw was very professional and fast about replacing the phone.
geeibara said:
That sucks was the blue one only a limited time? You should still try to ask vzw if you can get a blue one. Honestly this was the easiest way instead of searching around for all this other stuff. vzw was very professional and fast about replacing the phone.
Click to expand...
Click to collapse
I contacted vzw and they are sending me a new phone. Even blue! The blue htc one is best buy only. i think they are still available.
Hold it up to a bright ( really bright ) light and reboot the phone by holding the power button for 10 - 15 seconds... Sounds strange yes.
Sent from my HTCOneVZW using xda app-developers app
Been using my 5x for 18 months or so, standard Android 7.1, etc. Pulled it out of my pocket a couple hours ago and it is totally dead! Had about 75% battery when last used.
I'm unable to get any response out of it, no charging indicator, power + volume keys doesn't work. Just totally dead.
Any ideas? Will Google replace it for a fee? I'm on a trip for another few days and will really miss it -- hope I don't need it for something important.
Sent from my SM-T700 using Tapatalk
Same happened to me while ago. But still no luck with this. To fix I believe I need access to boot menu which I couldn't
Update: For some reason, I was able to get into the initial screen that you get by holding power and volume down. However, none of the three options work from there. All I get is a Google logo for several second and return to darkness.
Sent from my SM-T700 using Tapatalk
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
shut_down said:
You can read about Nexus 5X bootloop on this forum. Its a hardware problem.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
rochrunner said:
Aargh! I was afraid that might be the problem.
Sent from my SM-T700 using Tapatalk
Click to expand...
Click to collapse
my nexus 5x is going to die . i opdate it too android 8 and work with telegram . then it turn off and is not turn on . after 1 day when press power key the notification light is turn on. i cant go to recovery or downloaD mod . please help me
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Voicebox said:
Mine did this exact thing and it was the bootloop problem, though it didn't bootloop. It acted like yours did.
Your best hope if you're going on a trip soon, is try the method that turns off the big cores. If you don't have an unlocked bootloader, try putting it in the freezer or an ice bath, and maybe it'll boot long enough to unlock the bootloader. Mine would get into recovery using that method so I could wipe the cache and adb the OTA. It also tried to boot longer, but never would boot.
All the phones act differently and you may get lucky.
Mine never booted until I used a hairdryer on the motherboard. But it immediately froze after booting. Then actually did start bootlooping. Only using a heatgun got it to boot where I could pull my data off of it. But it died relatively quickly. Then I got it to act normal for 9 hours after using a heatgun at higher temp. After that I could heatgun it again and get it to boot, but it would very quickly die again. The fix that turns off the big cores was not out then, so I don't know if it would have fixed it.
Click to expand...
Click to collapse
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
rochrunner said:
I was on a trip when it happened, but miraculously survived without access to Google Maps, SMS, FB, etc. Returning home, I was very impressed with Google support. I put in for a callback on my home phone, received a call in less than a minute, and they are replacing my phone (with a refurb) free as a "warranty extension" (phone about 18 mos. old). So I should be back in business in a couple days. In the meantime, I'm finding it kinda liberating to not have to be carrying the phone around, remembering to put it on the charger, etc.
Click to expand...
Click to collapse
Yeah, they replaced mine at 14 or 15 months in. By then it was such an issue that the tech guy didn't even bother making me do all the troubleshooting steps before he said he was handing me off to the guy to set up the replacement.
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
maltinbay said:
hi, i got the dead nexus5x too
How long you putted in the freezer?
After freezing event, phones works as usual? or it worked a few ours, than dead?
Thank you.
Click to expand...
Click to collapse
1 hour. It works as usual. Hasn't died since I took it out, but I'm not getting my hopes up.
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
machoman1337 said:
Mine just did this to me. It's my second 5X and this time nearly 6 months elapsed before it died so I couldn't use the Amazon return process (my first one started bootlooping in less than 2 weeks).
Had the phone 100% charged, slipped it into my pocket, took it out during lunch and it refused to boot. Can't even get into recovery.
I'll put it into my freezer tonight to see if I can at least get it to boot long enough for me to retrieve a few photos that I hadn't backed up in the cloud.
I wonder if my frequent use of the phone as a car GPS contributed to this. My friend's 5X has not crapped out on him since he bought it in 2015...
Google Pixel, here I come!
Edit: Freezer worked, and in fact the phone is still alive, but I'm not cancelling my Pixel order regardless
Click to expand...
Click to collapse
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
purplepenguin said:
hey guys - I'm troubleshooting this device for a lady friend - this exact thing just happened to her haha she's running all stock everything, I was able to get to the default bootloader/choose recovery etc screen but when I selected recovery, like you all, it just bootlooped a couple times, then played the entire boot animation, then died again...
if I do this freezer thing, can the wug's toolkit aid me in flashing some custom stuff to make it a little easier to mess around with? i.e. put on kernel adiutor and turn off the big cores like someone mentioned?? anyone know the thread where I could root purely from bootloader screen + computer? the toolkit seems to require normal access to the OS to function, right?
thanks in advance
Click to expand...
Click to collapse
I believe you should be able to get the phone to stay alive long enough to do everything you mentioned, after a freezer treatment.
In my case, the phone has actually stayed alive continuously after the freezer treatment but I'm not getting my hopes up.
Alex Wood said:
WTF!!!!!!! My ****ing dad's nexus died! WTFFFFFFFFFFFFFFFF!!!!! **** YOUR UGLY BODY!!!
Click to expand...
Click to collapse
lolwut?
Same things happened to my phone...it was 50% charged and all of sudden... The phone went off...still trying to find out....
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
.bucch said:
Just happened to me.
Phone died while in standby on my desk, black screen and no luck booting or anything. I was assuming the worst, it's been only 1 year since i bought it.
I dig out my screwdrivers kit, removed the back cover and disconnected the battery. After a few minutes i reconnected it and the phone was alive and kickin' again. No bootlop whatsoever.
Now it's working fine, i hope it keep doing that for long time. @machoman1337 yours is still fine or died again?
Thanks
Click to expand...
Click to collapse
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
machoman1337 said:
I bought a Pixel so I haven't tested my 5X since my black-screen happened. It's still in my drawer.
Click to expand...
Click to collapse
Oh, I see. Thanks anyway.
I'll see for myself.
there's a nexus 5x extinction in progress
there we'll be no nexus 5x alive in a while
having nothing but rubbish in your hand after 2-3 years is not a pleasure and this is a shame for lg