Develop Bugs

[Q] MMS issue

I just got the Lumia 900, and everything is working fine except I cannot send/receive MMS. I am currently on the newest update, but my APN settings were not built into the phone like they should have been. I manually inputed them and the data is working fine now, but pictures still will not send. Am I the only one with this problem? If not, has anyone figured out a fix? I called both Nokia and At&t. At&t told me the issue was that I didn't have a data plan, which I do, and Nokia told me to have At&t send an APN update push to my phone. At&t said they couldn't do that. Anyway, let me know if you all know of anything that could help.
Thanks in advance.
UPDATE: After spending 2 hours on the phone with AT&T and Nokia, I finally got tired and called an AT&T rep that I know. She took a look at my account and realized that I had data on my account, but it was never set up with the 4G data which is why I could access the internet via HSPA or HSPA+ but couldn't get MMS. The phone was just confused. She made the change for me and it's working fine now. If you're on AT&T, just call 611 and make sure you're on an LTE plan, not just a 4G plan and see if that fixes your problem.

ddelong22 said:
I just got the Lumia 900, and everything is working fine except I cannot send/receive MMS. I am currently on the newest update, but my APN settings were not built into the phone like they should have been. I manually inputed them and the data is working fine now, but pictures still will not send. Am I the only one with this problem? If not, has anyone figured out a fix? I called both Nokia and At&t. At&t told me the issue was that I didn't have a data plan, which I do, and Nokia told me to have At&t send an APN update push to my phone. At&t said they couldn't do that. Anyway, let me know if you all know of anything that could help.
Thanks in advance.
Click to expand...
Click to collapse
Something seems wonky here.
You have a Lumia 900 on AT&T with a qualifying DATA plan, and you can't get MMS.
A couple of thoughts:
What aren't you saying? Hacked? Rooted, Unlocked??? Bought it off of eBay?
Have you tried a Hard Reset with the sim in? During setup, the first indication of a setup problem is, Time Zone, Region, Time are not setup automatically. Does this happen?
Do you have an official mini sim, or is this a cut down one? Cut down ones...might not work.
Take it back to the place you bought it....do a hard reset in front of them. Does it work? By work I mean does it detect time zone, time, your number. NO, its not usual for them not to...don't believe that if they tell you that. If there is NO detection....something is wrong..either with the Sim or the account.
Have them check your account...right there...is it setup? You should NOT have to input an apn on this phone, if all of the above is correct.
I have had 2 lumia's and a Samsung Focus S since March 2nd. Each one had to have the account reset. For some reason something went wonky on the phone during setup. Dropped vm, one time it was data plan not initializing. A Quick check caught them...

alodar1 said:
Something seems wonky here.
You have a Lumia 900 on AT&T with a qualifying DATA plan, and you can't get MMS.
A couple of thoughts:
What aren't you saying? Hacked? Rooted, Unlocked??? Bought it off of eBay?
Have you tried a Hard Reset with the sim in? During setup, the first indication of a setup problem is, Time Zone, Region, Time are not setup automatically. Does this happen?
Do you have an official mini sim, or is this a cut down one? Cut down ones...might not work.
Take it back to the place you bought it....do a hard reset in front of them. Does it work? By work I mean does it detect time zone, time, your number. NO, its not usual for them not to...don't believe that if they tell you that. If there is NO detection....something is wrong..either with the Sim or the account.
Have them check your account...right there...is it setup? You should NOT have to input an apn on this phone, if all of the above is correct.
I have had 2 lumia's and a Samsung Focus S since March 2nd. Each one had to have the account reset. For some reason something went wonky on the phone during setup. Dropped vm, one time it was data plan not initializing. A Quick check caught them...
Click to expand...
Click to collapse
I am in the same boat. Bone stock 900.
Looks like an issue with 4G. When I change my data connection to 3G MMS works as expected, change it back to 4G, no workie...
I was going to mess around with APN to see if I can get one set up that works. There is a Nokia Network Setting app that can help with this but it's not on the Market Place anymore. I've been doing some searching and this appears to occur on many different carriers with 4G. I'm in the US on ATnT, but it is happening overseas too.
---------- Post added at 02:35 AM ---------- Previous post was at 02:10 AM ----------
Might have figured mine out, I added an APN
apn: wap.cingular
user: [email protected] (all caps)
pass: CINGULAR1 (all caps)
proxy: 66.209.11.32
port: 8080
There is not slot for MMS so I skipped that, it would be:
mmsc: http://mmsc.cingular.com
Go to settings
Cellular
Edit APN
Input the above
Save (check mark)
I then toggled in airplane mode for 30 secs and then out of it. Sent my self a MMS and it worked, sent one from my wife's phone and it worked. Both of those scenarios were failing on 4G before. PITA

That app is off the marketplace

magic140.6 said:
I am in the same boat. Bone stock 900.
Looks like an issue with 4G. When I change my data connection to 3G MMS works as expected, change it back to 4G, no workie...
I was going to mess around with APN to see if I can get one set up that works. There is a Nokia Network Setting app that can help with this but it's not on the Market Place anymore. I've been doing some searching and this appears to occur on many different carriers with 4G. I'm in the US on ATnT, but it is happening overseas too.
---------- Post added at 02:35 AM ---------- Previous post was at 02:10 AM ----------
Might have figured mine out, I added an APN
apn: wap.cingular
user: [email protected] (all caps)
pass: CINGULAR1 (all caps)
proxy: 66.209.11.32
port: 8080
There is not slot for MMS so I skipped that, it would be:
mmsc: http://mmsc.cingular.com
Go to settings
Cellular
Edit APN
Input the above
Save (check mark)
I then toggled in airplane mode for 30 secs and then out of it. Sent my self a MMS and it worked, sent one from my wife's phone and it worked. Both of those scenarios were failing on 4G before. PITA
Click to expand...
Click to collapse
glad you got it to work. Are you in an LTE area?? I still maintain that having to input that apn indicates something is not correct. But, also realize you gotta get the phone working

alodar1 said:
glad you got it to work. Are you in an LTE area?? I still maintain that having to input that apn indicates something is not correct. But, also realize you gotta get the phone working
Click to expand...
Click to collapse
Yes it work but..... It seemed to have reduced my data download speeds. So I deleted the APN and that got my LTE speed back.
Will toggle to 3g when an MMS fails for me. Will also start to bug ATnT about this too.
Sent from my Lumia 900 using XDA Windows Phone 7 App

Hearing from a couple decent sources there is a fix coming soon from Nokia. Not holding my breath for today or tomorrow but I did get the same info from a couple of different sources.
Sent from my Lumia 900 using XDA Windows Phone 7 App

magic140.6 said:
Yes it work but..... It seemed to have reduced my data download speeds. So I deleted the APN and that got my LTE speed back.
Will toggle to 3g when an MMS fails for me. Will also start to bug ATnT about this too.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I'm more convinced than ever tht LTE may not be our friend. Nokia may be finished with the beta test, but AT&T isn't...or any other carrier that is

Can send MMS via LTE with my L900. No connection problems since I got it before launch day. Do you have a properly provisioned micro-sim.
Sent from my Lumia 900 using Board Express

Can't receive MMS from T-Mobile users.

When I get MMS from T-Mo users it shows up, but when I go to look at it the message is blank. Has happened from many T-Mo users but no other carrier.
Anyone have ideas?
I tried different roms, messaging apps, broadbands and apn settings, no work.
If you have ideas keep them coming even if I don't test....will test tomorrow....don't want to keep bothering ppl all night.

gpgorbosjr said:
When I get MMS from T-Mo users it shows up, but when I go to look at it the message is blank. Has happened from many T-Mo users but no other carrier.
Anyone have ideas?
I tried different roms, messaging apps, broadbands and apn settings, no work.
If you have ideas keep them coming even if I don't test....will test tomorrow....don't want to keep bothering ppl all night.
Click to expand...
Click to collapse
Who's your carrier, AT&T? My friend is experiencing the same issue. At least, I think it's the same. I'm on T-Mo and he never gets my MMS.
I tried putting the different APNs in his phone as well. I'm honestly not sure, either.

Wife and I are on tmo and I can't get any of the dumb ass mms that she sends me.
I take it as a blessing really.
Sent from my Galaxy Nexus using xda premium

I'm on T-Mobile but it's weird cause before I was able to send them. But until Wednesday I tried to send one and it said it failed. I rebooted the phone and cleared cache and dalvik and it still didn't work
Sent from my Galaxy Nexus using xda premium

SefEXE said:
Who's your carrier, AT&T? My friend is experiencing the same issue. At least, I think it's the same. I'm on T-Mo and he never gets my MMS.
I tried putting the different APNs in his phone as well. I'm honestly not sure, either.
Click to expand...
Click to collapse
Yes, I am on AT&T....seems like a GNex issue though.
Exodian said:
Wife and I are on tmo and I can't get any of the dumb ass mms that she sends me.
I take it as a blessing really.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Seems more like a GNexus issue....
Nilsonf said:
I'm on T-Mobile but it's weird cause before I was able to send them. But until Wednesday I tried to send one and it said it failed. I rebooted the phone and cleared cache and dalvik and it still didn't work
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
The T-Mo users I know can send them but it just comes in as a blank 1KB MMS.....
No one has any idea here.....or can we at least get people to confirm they CAN get MMS from T-Mo users...

Mine does this sometimes. Im on sprint

Im pretty sure this is a gnex issue between tmobile and ATT, Switching my sim into a tmobile branded phone and it will send. Seems that all other providers receive my MMS though. I can receive an MMS from a Gnex on ATT to my Gnex on Tmobile. Im thinking its something to do with the user string of the Gnex and tmobile not knowing what it is.

I can send MMS to any one except people on AT&T. My best friend has an Xperia Play 4G on AT&T and my pictures just shows up as a white box. I'm using T-Mobile
Sent from my Galaxy Nexus using Tapatalk 2

I started having an mms issue on T-Mo recently. Fixed it by resetting the apn settings (the only thing that seemed to change was the ipv6 changed back to ipv4 - i believe you are supposed to have separate apns for data and mms)
Pull up the apn list, hit menu, then reset to default...

No one has any ideas about this ? I'm pretty pissed off now because I called AT&T and they basically said since it non-AT&T your screwed.......
and can we please get an AT&T user to confirm receiving MMS from T-Mo using this phone?

Not using a G.Nexus, using an HTC Sensation with a CM9 variant. Just noticed that I'm only having trouble receiving MMS from TMO friends. I'll keep an eye on this thread to see if anyone has a fix
I should probably clarify that I do receive the message if there's text in it, my phone recognizes it as an MMS but there is no picture and the size is 1kb.

It's definitely the IPv6. I switch it on and MMSs won't come or go. I switch back to IPv4 (and reboot..grrrr) and MMSs send/receive fine. I have checked and cannot find anything in the APN settings that's supposed to fix it.

You have to set up two APNs on the T-Mo phone:
Ipv6 for data
Ipv4 for MMS

I'm in the same situation. I'm using GNex on AT&T. My friend has GNex on T-Mobile. I can receive text but no picture messages from him or anyone that has T-Mobile. Let's keep this thread going to find a solution.
Sent from my Galaxy Nexus using Tapatalk 2

I've given you the solution.
The guy with the T-Mo phone needs to tweak his settings...

even tried to change the apn. I have a Skyrocket on AT&T my brothers and girlfriend have T-mobile and they send me MMS but nothing comes through.
I know other people that have AT&T and they have I-phone and get all MMS messages from T-mobile.

Rogers Lumia 900 on Fido - Did your MMS start working?

Anyone have a Rogers Lumia 900 with a Fido Sim Card have their MMS start working?
Not sure if it was me screwing around or they changed the MMS backend on their end by my MMS/Internet Sharing is working with my Fido Sim Card.

Did you reset your phone or remove sim or anything?
Sent from my GT-P7500R using xda app-developers app

jr97ai said:
Did you reset your phone or remove sim or anything?
Sent from my GT-P7500R using xda app-developers app
Click to expand...
Click to collapse
No figured it out, did the Update Trick to get Tango, it must have installed the OS in an "unbranded" configuration. I had some Network issues, called Fido and had them do a "Resend to Switch" that's when MMS and Internet Sharing started working. Had someone confirm by doing the same thing with their Rogers Lumia 900.

Did you specifically ask for that by name? What problem did you report? Would love to get mine working. I find mine is slow on data connection sometimes especially compared to focus.
Sent from my GT-P7500R using xda app-developers app

jr97ai said:
Did you specifically ask for that by name? What problem did you report? Would love to get mine working. I find mine is slow on data connection sometimes especially compared to focus.
Click to expand...
Click to collapse
Are you on Fido? Different carriers have a different name for it, I believe all they are doing is reprovisioning the sim. If you are on Fido and did the Tango update trick, you'll get the added benifit of MMS/Internet Sharing working. On a side note, when I first got my Lumia 900, I had put my Fido Sim in the phone and my data was very slow, especially compared to my old Focus. I had them do a "resed to switch" and it fixed my data speeds.
Power off your phone and call them from a lan line. Tell them you're having data problems and the last time you experienced this the customer service rep did a "resend to switch" and ask if they can do it again. if the customer service rep doesn't know what you are talking about hang up and call again. If the customer service rep knows what you are talking about they will tell you to power off your phone (which it already is). After they do the "resend to switch" wait a few minutes and then power your phone on.

shoey5 said:
Are you on Fido? Different carriers have a different name for it, I believe all they are doing is reprovisioning the sim. If you are on Fido and did the Tango update trick, you'll get the added benifit of MMS/Internet Sharing working. On a side note, when I first got my Lumia 900, I had put my Fido Sim in the phone and my data was very slow, especially compared to my old Focus. I had them do a "resed to switch" and it fixed my data speeds.
Power off your phone and call them from a lan line. Tell them you're having data problems and the last time you experienced this the customer service rep did a "resend to switch" and ask if they can do it again. if the customer service rep doesn't know what you are talking about hang up and call again. If the customer service rep knows what you are talking about they will tell you to power off your phone (which it already is). After they do the "resend to switch" wait a few minutes and then power your phone on.
Click to expand...
Click to collapse
is it because Fido is the same network as Rogers ? or does it really have anything to do with the tango update ?
I have a Rogers Lumia working on Bell, even after the tango update, the internet sharing still cannot work. still no way to change APN to get MMS to work also.

armrob said:
is it because Fido is the same network as Rogers ? or does it really have anything to do with the tango update ?
I have a Rogers Lumia working on Bell, even after the tango update, the internet sharing still cannot work. still no way to change APN to get MMS to work also.
Click to expand...
Click to collapse
Since Fido doesn't carry any WP7 devices at the moment and pre-Tango required APN with MMS/Internet Sharing not working, I could be wrong but, I'm going to guess that it's the Tango update through the update trick. I could be wrong but since you're on Telus, you could try the same thing.
Couple of things to note though, Nokia claims that LTE gets configured from the firmware (pre-OS boot) so don't know if it would work for you or not if you're using an LTE sim. Also, they finally confirmed that the Network Setup app is coming back to the North American marketplaces within a couple of weeks and the new version being released is supposed to work with the Lumia 900.
So you can either try doing the same through Telus or wait for the new version of the Network Setup app to be released.

Hi, I did what you said and data seems better and mms and visual voice mail is working. Have not tried tether yet. Thanks alot for the help!
Sent from my GT-P7500R using xda app-developers app

MMS?

I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...

Download Network Setup from the Nokia collection. That will configure MMS.

It's not available in Canada, for whatever reason.

CheeseTea said:
It's not available in Canada, for whatever reason.
Click to expand...
Click to collapse
Sorry, there's no way to configure MMS without Network Setup.

Are you sure you have Tango?

fpoon said:
Are you sure you have Tango?
Click to expand...
Click to collapse
Tango doesn't let you edit MMS apn's.

CheeseTea said:
I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...
Click to expand...
Click to collapse
Hi,
I had the same issue with Fido until another user on here helped me out. I called Fido and had them reset my data package. I believe the user called it re-provisioning. I have attached the link to the original thread. I just said I was having data issues which was not untrue because my data connection was extremely slow and that I had talked to someone who suggested reseting (re-provisioning) the data plan. After the re-provisioning the MMS started working and my Visual Voice mail (visiual voicemail through mms, not the windows phone as its not supported on Rogers from what I understand). In addition my data connection finally seemed to work correctly.
here is the link:
http://forum.xda-developers.com/showthread.php?t=1760248
Hope that helps.

exiva said:
Download Network Setup from the Nokia collection. That will configure MMS.
Click to expand...
Click to collapse
I'm trying to set-up MMS to work on T-Mobile USA. The problem is that the Network Setup app is missing some of the MMS APN settings fields, specifically, MCC, MNC and APN Type. Do you know of any way to work around this problem?

21stNow said:
I'm trying to set-up MMS to work on T-Mobile USA. The problem is that the Network Setup app is missing some of the MMS APN settings fields, specifically, MCC, MNC and APN Type. Do you know of any way to work around this problem?
Click to expand...
Click to collapse
I ran the network setup app and everything works fine on TMo US. MMS & Data. The settings pane (Settings > Cellular > Edit APN info) remains blank, but the settings are there.

exiva said:
I ran the network setup app and everything works fine on TMo US. MMS & Data. The settings pane (Settings > Cellular > Edit APN info) remains blank, but the settings are there.
Click to expand...
Click to collapse
Thanks. I finally got it to work last night after I did the 8773 update.

CheeseTea said:
I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...
Click to expand...
Click to collapse
I don't know if u still care or not, but u can flash the Mexico's latest ROM (telcel or smth), you won't have LTE, but you'll have everything else functional (mms and tethering included)! And you'll also lose the rogers splashscreen... yay

Has anyone tried the Country Variant Mexico MX Black LTE V1???

mega_dave said:
Has anyone tried the Country Variant Mexico MX Black LTE V1???
Click to expand...
Click to collapse
Yes, I have. I tried both this one and the TelCel rom. Both of them allowed me to finally use internet sharing and MMS. I'm pretty sure LTE works on both roms too it is just shown as 4G instead of LTE and when you are on HSPA it shows H instead of 4G like with the stock Rogers rom (and probably AT&T too). When tethered and showing 4G as the connection on my phone, I have gotten 1.5 MB/s down and about 800 KB/s up so I'm pretty sure that's an LTE connection. When I went to the cellular settings and changed it to only use 3G data, I get about 150 KB/s down and 80 KB/s up.

[Q] Unable to send IM from unlocked T999

I have T-mobile Galaxy S3 T999. I unlocked it and now using it outside US with different carrier. It runs the pre-loaded Jellybeans OS.
It works perfect on wifi. However whenever I am connected to 2G, none of the instant messaging works! Internet browsing works on 2G however whatsapp, Google Talk, FB Messenger won't work! I used to use same SIM card (with same provider) on iPhone 3GS, and everything used to work fine.
What could be the problem?

rohit.bhosale said:
I have T-mobile Galaxy S3 T999. I unlocked it and now using it outside US with different carrier. It runs the pre-loaded Jellybeans OS.
It works perfect on wifi. However whenever I am connected to 2G, none of the instant messaging works! Internet browsing works on 2G however whatsapp, Google Talk, FB Messenger won't work! I used to use same SIM card (with same provider) on iPhone 3GS, and everything used to work fine.
What could be the problem?
Click to expand...
Click to collapse
anyone facing similar problem?

rohit.bhosale said:
anyone facing similar problem?
Click to expand...
Click to collapse
i am still facing the same problem! Please help

Maybe the connection is too bad to send a message . not too sure though contact your mobile company
Sent from my SGH-T999 using xda premium

KingKostas said:
Maybe the connection is too bad to send a message . not too sure though contact your mobile company
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I doubt it because web browsing works fine. E.g. FB app works but FB messenger doesn't. Gmail does but gtalk doesn't.

solved
I rooted the phone, removed all tmobile apps ... the problem still persisted ... I installed a custom Rom - Cynagenmod ... and the it is working well!

rohit.bhosale said:
I have T-mobile Galaxy S3 T999. I unlocked it and now using it outside US with different carrier. It runs the pre-loaded Jellybeans OS.
It works perfect on wifi. However whenever I am connected to 2G, none of the instant messaging works! Internet browsing works on 2G however whatsapp, Google Talk, FB Messenger won't work! I used to use same SIM card (with same provider) on iPhone 3GS, and everything used to work fine.
What could be the problem?
Click to expand...
Click to collapse
The problem is either that you need to setup the proper APN in the phone or if
that don't work you need to get your phone unlocked if it's not already unlocked.

Misterjunky said:
The problem is either that you need to setup the proper APN in the phone or if
that don't work you need to get your phone unlocked if it's not already unlocked.
Click to expand...
Click to collapse
Thanks for the reply but the problem is solved. It wasn't related to APN. I was able to browse internet but only messengers weren't working (like Gtalk, Whatsapp and so on). with the custom ROM, everything is working fine on 2G connection.