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Just got my HTC Desire today and everything is working fine apart from the android market. I have 3 problems:
1) I don't have the paid apps tab only top free and just in. I can see paid apps within the just in section, but not top paid apps.
2) When I clock on the install button I get a blank screen with just the background gui showing for at least 10-20 seconds before the confirmation screen that shows what permissions the app needs is finally shown.
3) Apps install correctly however they never get removed from the "currently downloading" list in the Downloads section of the android market.
I got the phone through virgin mobile and I am currently using a t-mobile sim in it. I have tried doing a factory reset which didn't solve the problem.
Anyone had any similar issues?
Liam
Please search before posting.
Your problems will be solved by removing t-mobile content lock. It can be done through their website or by calling customer service.
One problem will remain though: so far no one can see copy-protected apps because market is not recognizing our build number. It should be solved soon though.
Hi,
The phone actually came from Virgin Mobile, but for the moment I am using my old T-Mobile sim which used to be in my G1 which didn't have any problems with the market. I seem to remember de-activating the content lock when I used the browser for the first time on my g1.
I just checked on my t-mobile account details and I definitely have the content lock turned off.
I still have the same problem with the market, i.e. I get about 20 seconds of blank screen after clicking install before the permission confirmation details come up.
And after an app is installed it still shows in the download section as installing with the grey progress bar and doesn't disappear unless I go to the settings/Applications and clear the cache in download manager, market and force close the market app.
Anyone have any similar problems? I have done a full factory reset three times, still the same problems.
Liam
I just got mine, its a open one unbranded. I can neither connect to gtalk or download apps, both hang. I have read similar problems for the Droid, but the fixes dont work for me.
Also can you connect the device to the internet via the PC, like windows mobile ?
That's odd. My problems were solved by removing content lock.
Does the same thing happen on WiFi? Did you try to restart the device?
Regarding PC to phone tethering, it's not possible over USB. There are guides on how to do it over WiFi though.
Its the same for me : confirmed that content lock is off.
and still have this problem.
On Tmobile, upgraded from G1, same sim.
I get this on wifi or not.
If I restart the device, the Market Place states its installed correctly (like it should do). But installing another shows the same problem.
I've done a Factory Reset via the menu and that did solve it.
And I've just phoned tmo tech support, and they recommend resetting via fastboot.
I'll give that a go later, and post back the results.
Any other ideas?
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
ok, I did a clear storage from the fastboot menu, I assumed that what he meant, had no effect.
but figured it out!!!!!!
its my gmail/Google account thats the problem! if I reset the phone and created a new account it works fine. log back in as me, bang. back as previously created new account, fine.
1. is this the same for other people?
2. the people who are having this problem, are you all previous Android users?
3. if so, what phone? me was G1.
I will have to raise a bug with android or google on this.
I now also have to ring back tmo and tell them this info, as I'm guessing by his language he want to take the phone back in.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
PauloJ5 said:
Its really weird. Yesterday at a different wifi location it worked fine. But again its not working in work. I assume then the downloads are being blocked by the service provider, or the router.
Thats really crap you cannot connect to the internet via the USB cable like in windows mobile. I cant get my data service working either - so in work I have to work.
Click to expand...
Click to collapse
Beware that while most apps like gmail, calendar, contacts, etc work using port 80 (HTTP), both google talk and android market use different ports.
In my school network I can't connect to gtalk or download from market because they block those ports on the firewall.
I previously had a g1 and think the problems I was having had something to do with my gmail account but it seemed to resolve itself after several factory resets.
I am not convinced that the factory reset was what fixed it, I just think it needed a bit of time to sort itself out.
I wonder if having a new device with the same gmail account causes the issue and it takes a while to recognise the new device. though that doesn't really explain the behaviour I was seeing.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I cannot find a way around this.
My google account shows the slowness and install problems, a test/temp/dummy/other account does not, I do not want to change my email address!
So I have emailed Google, see where that gets me.
Anyone know/think-of any other routes?
to: [email protected]
I am having problems with the Market on my new Desire. I previously had a G1.
1. When I select Downloads tab, it takes about 10 seconds before the loading text is displayed.
2. When selecting something to install, the 1st info page with the install button is displayed but with no info/text/etc, ie only the install button, again about a 10sec wait and the info shows fine.
3. When selecting install, the security confirm page is displayed but is blank, no text or buttons, another 10secs and its displayed.
4. If I actually go to install an app, it correctly redirects me back to the last market list page. From there if I go to Downloads, after the 10sec wait, it always states "installing", even when its finished, and pushed a notification up.
I can use the app, but the market always states installing. Even hours after. These all queue up and never clear.
Only rebooting the phone clears the installing app, and correctly marks them as installed.
5. Uninstalling app cannot be completed at all. I select uninstall, and it pops up the confirmation box, but then displays a blank page, and after the 10 or so seconds, displays the "Uninstalling application" with progress bar, but never completes. Again only a reboot corrects this.
All this occurs for any app.
I have done many Factory Resets from software, and Clear Storage from Fastboot.
Interestingly, my phone works corrected with a new account, I reset the phone and instead of signing in with my usual account, I created a new one, this worked very fast and correctly. Signing back in with my normal account again showed the same problems.
Click to expand...
Click to collapse
same problem here, gone from a G1 to HTC desire not tryed to sign up with a new account simply becasue i had the xxxx.xxxgmail mail now for over 18 months and rely on it.
All I know is that the day after I got my Desire, probably about 24 hours after first turning it on (and after 4 factory resets which may have nothing to do with it) I was installing an app, which had the same problems i.e. delayed permissions screen, remaining in the download screen even after being installed succesfully, then a few minutes later I went to install another app and it was fine, no delay, suddenly I had the Top Paid apps tab and apps did not remain in the download section as still downloading. It has been fine ever since.
It seems that all of us who have this problem have had G1s previously so it must be something to do with that.
I experienced this issue with my new desire but not one with older rom. Both from T-Mobile. The funny thing was first day it was running pretty slow, could not view paid apps either but now it is much faster as it should be and paid apps have appeared too. So it's working brilliantly.
i have market problems too... i cant see many market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
tito kastros said:
i have market problems too... i cant see may market apps, including paid apps which i bought..
it's a free desire with vodafone spain sim.
Click to expand...
Click to collapse
That's a different issue, apparently Google have not yet added the HTC Desires "fingerprint" to some kind of database that enables access to apps with copy protection, this is why some apps you have previously purchased won't show up.
Apparently this happens with all new handsets, though why Google don't get this resolved before the phones release I don't know, as it doesn't give a great experience to the end user (HTC say they sent the fingerprint well before the phone was released but google haven't processed it yet).
Hopefully this should be resolved soon. Until then I have had to extract a few of my more regularly used protected apps from my G1 with root.
But it happens to me with free apps too.
tito kastros said:
But it happens to me with free apps too.
Click to expand...
Click to collapse
Any application developer can choose to use copy protection, some free apps choose to do that.
About a week ago my phone started downloading 'something', about 80 megs of something, every night. It must happen in the middle of the night, I've never been awake to witness it happen. When I look at my phone in the morning I have no system messages, nothing indicated in download manager, basically no hint that anything had happened. I would not have noticed had I not been checked my data usage with my provider.
3G Watchdog attributes it to "Downloads / Media Storage / DRM Protected Content Storage / Download Manager". I have no idea what is afoot here. I don't remember much changing in the last week except for the Market update that was pushed out. No ROM changes or anything radical like that.
Look for advice how to isolate this and make it stop.
HTC Desire Z running Gingervillain 1.5
Thanks in advance.
There's nothing like a podcatcher that runs at night? Or maybe updates? Hmm...
Not that I am aware of. And I hoped that 3G Watchdog would tell if that was the case (I only installed it last week, to try and sort out this problem.)
I have my market updates set to manual. I'm not subscribed to any media services as far as I know. And this is the same amount of data every night. Is there any possibility I'm received an OTA Android update or something that my phone doesn't know what to do with?
I tried *#*#4636#*#* but could not figure out how to get any bandwidth usage stats out of it, so for now this is all the detail I have.
twelvebit said:
About a week ago my phone started downloading 'something', about 80 megs of something, every night. It must happen in the middle of the night, I've never been awake to witness it happen. When I look at my phone in the morning I have no system messages, nothing indicated in download manager, basically no hint that anything had happened. I would not have noticed had I not been checked my data usage with my provider.
3G Watchdog attributes it to "Downloads / Media Storage / DRM Protected Content Storage / Download Manager". I have no idea what is afoot here. I don't remember much changing in the last week except for the Market update that was pushed out. No ROM changes or anything radical like that.
Look for advice how to isolate this and make it stop.
HTC Desire Z running Gingervillain 1.5
Thanks in advance.
Click to expand...
Click to collapse
If you don't have any podcast apps installed and set up to run, or anything obvious like that) you could always mount your media card on your computer and sort by date to see what's new.
Sent from my HTC Vision using XDA App
OriginalGabriel said:
If you don't have any podcast apps installed and set up to run, or anything obvious like that) you could always mount your media card on your computer and sort by date to see what's new.
Click to expand...
Click to collapse
Thanks, good idea. I just did a complete search via USB connection (I assume this only checks the SDCARD and not the phone's internal memory?) and I can't find anything new from the last few days. There were no new media files except for a few photos I had taken, and no large system files or anything I couldn't explain.
It definitely doesn't seem like I'm lost 80 megs of storage every day, I probably would have noticed that (maybe.)
twelvebit said:
Thanks, good idea. I just did a complete search via USB connection (I assume this only checks the SDCARD and not the phone's internal memory?) and I can't find anything new from the last few days. There were no new media files except for a few photos I had taken, and no large system files or anything I couldn't explain.
It definitely doesn't seem like I'm lost 80 megs of storage every day, I probably would have noticed that (maybe.)
Click to expand...
Click to collapse
Only thing I can think then is to check your sync settings and make sure all the apps you've installed since this has happened are from trusted sources (a few botnets have shown up in Android recently); that and go through your list of installed apps to see if there's anything there that you didn't install (note: there is a rogue app that is listed as 'System' but doesn't have the default Android system icon out there).
Does the app that caught this distinguish (damn, how do you spell that word?) between something actually being downloaded and just general network traffic? Your device may just be hammering the towers for a better signal or something like that.
Sent from my HTC Vision using XDA App
Actually, there's a means to do this in Spare Parts
Dial *#*#4636#*#* (or launch Spare Parts if you have it installed)
Click Usage Statistics
Click Battery history
Click the Other usage dropdown
Click network usage
Since this is happening at night, you'll need to reboot before bed and then select "since boot" to see what happened overnight.
Sent from my HTC Vision using XDA App
OriginalGabriel said:
Only thing I can think then is to check your sync settings and make sure all the apps you've installed since this has happened are from trusted sources (a few botnets have shown up in Android recently); that and go through your list of installed apps to see if there's anything there that you didn't install (note: there is a rogue app that is listed as 'System' but doesn't have the default Android system icon out there).
Does the app that caught this distinguish (damn, how do you spell that word?) between something actually being downloaded and just general network traffic? Your device may just be hammering the towers for a better signal or something like that.
Click to expand...
Click to collapse
I just eyeballed all of my applications and I don't see anything I don't recognize. Nothing called System. A few system-ish things where I don't know what they do, but they all have Android icons.
I did have all untrusted applications selected because I installed the Amazon app store a while ago.
The Watchdog app seems to indicate the downloaded data is happening all at once, it's not cumulative data from the day, I can update it real time and see what's happening. Moreover, nothing has changed with my location or phone usage, and I normally would have 1-2 megs of data usage a day tops.
Tonight I will shut of 3G data when I go to bed and I'll see if it generates any kind of warning overnight. Good thing I have a big data plan...
twelvebit, I ran into the same problem you had as my phone was also downloading 80-90 megs data every night for about three days before I noticed it. I also narrowed it down to Download Manager. Another problem I had with it is that it uses a constant data connection at every phone bootup. I had to manually force stop Download Manager at every bootup so that it'll free up the data connection again. I pretty much went through my phone and SD card and there was no new files of any type. I don't use any podcast apps. I also didn't install any new apps before this started. After a couple of days of trouble shooting, I gave up and just did a complete wipe. The phantom data stopped after I reinstalled a new rom and hasn't pop back up since. I was running CM 6.1. Sorry I couldn't be of much help.
I just turn my data off at night because for some reason my phone would do the same. I even got rid of my weather widgets because I couldn't figure the problem out. For weird reason android does that mystery downloading.
Sent from my HTC Vision using XDA App
So I left data off overnight, and as soon as I turned it back on this AM it immediately did performed the phantom 77 meg download. There was no indication on the phone anywhere that it was downloading anything, it's only because I looked a my usage stats that I saw it happened.
Guess my next step is to wipe...?
313dash said:
I just turn my data off at night because for some reason my phone would do the same. I even got rid of my weather widgets because I couldn't figure the problem out. For weird reason android does that mystery downloading.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Did you go into Spare Parts to see what app was pulling the most data?
Sent from my HTC Vision using XDA App
OriginalGabriel said:
Did you go into Spare Parts to see what app was pulling the most data?
Click to expand...
Click to collapse
I flashed to the nightly cyanogenmod this AM, and in doing so I guess I lost my stats. I've never really used spare parts before. It doesn't look like "the" download has been attempted since I reflashed, but that's typical since it happens once per night.
Right now my biggest network using item is called "0", the others are dialer and android system. What is 0? When I try and select it, spare parts crashes.
Is there a way to get hard numbers out of spare parts, or just the graphs? (it's showing blue and pink bars for each.)
twelvebit said:
I flashed to the nightly cyanogenmod this AM, and in doing so I guess I lost my stats. I've never really used spare parts before. It doesn't look like "the" download has been attempted since I reflashed, but that's typical since it happens once per night.
Right now my biggest network using item is called "0", the others are dialer and android system. What is 0? When I try and select it, spare parts crashes.
Is there a way to get hard numbers out of spare parts, or just the graphs? (it's showing blue and pink bars for each.)
Click to expand...
Click to collapse
Not sure what '0' is.
Spare Parts just gives you the bar graph but I did another search and found 'Stats' and 'Onavo' in the Market, both should help you find the problemed app. Again, Spare Parts should show it if you reboot before bed and then check it in the morning and narrowing it down by "since boot".
EDIT: I take that back, hit the bar graph in Spare Parts and it gives you the actual data.
Sent from my HTC Vision using XDA App
Guys, I'm having the exact same problem and I am puzzled why it's happening. I came across something from the droid forum:
In brief, to quote the poster:
I found a thread on the Cyanogenmod forums that supports the idea that while my oldish CM kernel was effectively blocking an OTA from installing, it wasn't preventing it from repeatedly downloading and attempting install. There is an app to fake the fingerprint so an OTA is not even downloaded since it appears to have already been applied. Just installed it so no confirmation of the fix yet, but I should know in a day or so. I'd pretty much concluded that the issue was an OTA since it was always coming via 3G even when I was at home with Wifi on. If it had been a misbehaving app, it would have originated on the phone and would have used Wifi. An OTA originates from the carrier so always comes via 3G. IMHO.
Any comment?
It's a little too early to declare victory, but last night was the first night on the new ROM and the phone did not do any inexplicable downloading.
If I learn anything else I will post it here for those others who are suffering the same issue.
Get traffic counter. It'll tell you what's using those megabytes. I used almost 1GB on my phone and it was the friend stream app on HTC Sense & Sensation.
Sent from my HTC Sensation Z710e using xda premium
My experiences with Google wallet have been strange. Here's a run down:
Attempt 1
Went to Macy's, took about 4 tries before it went through.
Attempt 2
Went to meijer, got an error saying card reader could not be detected. I tried several times before giving up.
Attempt 3
Went to 7-11, no problems whatsoever.
Attempt 4
Went back to meijer tried a different checkout lane then the last time. No problems.
Attempt 5
Meijer, one more time went to the SAME lane as the time it worked. Didn't work this time got that error again saying couldn't detect card reader.
Is anyone else's this inconsistent? I don't understand. I unlock my phone, hold it up to the machine until it says sent. Any suggestions? Why is it like this? Everyone else stories I read say it works flawlessly or it doesn't work at all.
Sent from my Galaxy Nexus using xda premium
are you using any particular case, did you update the app to the newest build?
Any errors I've encountered could be chalked up to one of two things. Either the pad was not turned on/not connected (make sure there is a green light on the pad), or the network is down\you dont have a network connection.
The network has been somewhat spotty for me over the last day or two. Today it was down for almost 2 hours. An easy way to tell if the network is down is to look at the app, select payment cards, then choose the card you are using. I use the google prepaid card, tap it and at the bottom under userid if there is a number you are connected to the network.. If the network is down or you do not have connectivity you will see something that says "can't connect to bank". You can not make a purchase if you do not see your userid, I always open the app now and check while I'm waiting in line.
krichek said:
Any errors I've encountered could be chalked up to one of two things. Either the pad was not turned on/not connected (make sure there is a green light on the pad), or the network is down\you dont have a network connection.
The network has been somewhat spotty for me over the last day or two. Today it was down for almost 2 hours. An easy way to tell if the network is down is to look at the app, select payment cards, then choose the card you are using. I use the google prepaid card, tap it and at the bottom under userid if there is a number you are connected to the network.. If the network is down or you do not have connectivity you will see something that says "can't connect to bank". You can not make a purchase if you do not see your userid, I always open the app now and check while I'm waiting in line.
Click to expand...
Click to collapse
Thanks! I'll give that a shot(checking the user id) that sounds like it could be helpful.
@nyplaya
no, I don't have a case and I don't know if I have the latest updated version. I haven't checked because I didn't want to update and become a victim of the secure element error. I'm not exactly sure what the cause is and didn't want to risk it. But if its safe to do so, how do I find out if I have the latest version and where would I get it?
Sent from my Galaxy Nexus using xda premium
daledenton said:
Thanks! I'll give that a shot(checking the user id) that sounds like it could be helpful.
@nyplaya
no, I don't have a case and I don't know if I have the latest updated version. I haven't checked because I didn't want to update and become a victim of the secure element error. I'm not exactly sure what the cause is and didn't want to risk it. But if its safe to do so, how do I find out if I have the latest version and where would I get it?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
you can do one of two things, follow the OP here:
Or you can try my little faster method: not sure if it is for the paid version only but if you download and install the APK of wallet, then use the app appmonster to backup the app, you can then simply select it in appmonster to view in the market and it bi-passes the restriction of the carriers in the normal market app it allows updating
I put ATT sim card in Verizon note 4, everything seems to be good (I got 3G, no LTE, but that's okay), except the annoying message "the sim card is not from verizon". I checked it, and it was from "activation agent". Does anyone know how to get rid of it? Thanks.
liyapunov said:
I put ATT sim card in Verizon note 4, everything seems to be good (I got 3G, no LTE, but that's okay), except the annoying message "the sim card is not from verizon". I checked it, and it was from "activation agent". Does anyone know how to get rid of it? Thanks.
Click to expand...
Click to collapse
give this a try - go into settings -> applications ->swipe to all tab, this will list all the apps and services, scroll down to 'setup wizard', tab on it and turn it off.(disable).
Thanks for the suggestion. Unfortunately, the "turn off" (of setup wizard) is grey. Same thing happened to "activation agent". Does this mean I need to root (which is not available right now) first?
buhohitr said:
give this a try - go into settings -> applications ->swipe to all tab, this will list all the apps and services, scroll down to 'setup wizard', tab on it and turn it off.(disable).
Click to expand...
Click to collapse
Just Force Stop the application. It'll stop showing the annoying message.
Update: just notice that there are two "setup wizard". One can be turned off, one can't. I turned the first one off, but it didn't help, i.e. message still pops up when the phone restarts.
liyapunov said:
Thanks for the suggestion. Unfortunately, the "turn off" (of setup wizard) is grey. Same thing happened to "activation agent". Does this mean I need to root (which is not available right now) first?
Click to expand...
Click to collapse
area5x1 said:
Just Force Stop the application. It'll stop showing the annoying message.
Click to expand...
Click to collapse
That works, but I hate to do that every time the phone is turned on. Want to find a more permanent solution.
liyapunov said:
That works, but I hate to do that every time the phone is turned on. Want to find a more permanent solution.
Click to expand...
Click to collapse
This should help:
http://forum.xda-developers.com/note-4-verizon/general/disable-knox-ota-root-t2972263
I was able to disable activation agent through this, and havn't noticed any adverse effects.
in adb shell use the following command:
adb shell
pm block NAME_OFTHE_SETUP_WIZARD_APP
then it should be blocked and you won't see it.
I can't find the exact name of setup wizard so you have to find how the app is called in android. something like com_XX_XX
VzwActivationAgent.apk = com.samsung.vzw.activationagent
The defroster works for it as well. I deactivate the little notification and it's app after I switched my phone to cricket wireless
Install Debloater by Gates Jr. and the Samsung USB drivers. Enable USB debugging on your phone. Launch Debloater and it will read all .apk packages. For the S4 you will need to check off the Samsung (and not the Google) setup wizard. Once complete, you will no longer see the Verizon icon in your system tray, as well as the annoying message.
tw426 said:
VzwActivationAgent.apk = com.samsung.vzw.activationagent
Click to expand...
Click to collapse
The package and command that worked for me on s8 plus:
pm uninstall -k --user 0 com.sec.android.app.setupwizard
Old thread, sorry, but my old Galaxy S8+ is actually still usable as a WiFi based browser and it has some games and Titanium Backup (phone was rooted). I'd like to use it to play some of those games and browse via WiFi at home with it to save wear & tear on the S20 Ultra. I would really like to know what I can use Titanium Backup to turn off so I don't see the "Activation Incomplete" message.
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Moody Blue said:
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Click to expand...
Click to collapse
I don't think battery saving will help, actually it will limit background processes. But that guy meant by "battery saver" an option called "Medium power saving", you can find it above the "maximum power saving" in power mode menu.
I had a similar problem, sometimes when I try to download an app, it says "download pending" so I go to "my apps & games", and I press "update all" then I press "stop", then I download the app again and everything works fine...
Moody Blue said:
OK, I"m baffled. I've looked everywhere for the solution, including all over this web site.
My SM-G960U running stock Android 9 periodically goes into a mode where it marks all app updates and other downloads as "Download Pending." After a while (measured in days) it downloads everything and goes back to normal for a while. This behavior occurs irregularly and appears to me to be unrelated to some change I made in settings. For a while, I was able to correct the problem by force-stopping the Play Store and clearing its cache, but lately, even that doesn't work. I've also tried force-stopping, clearing the cache and data; no luck. Somebody wrote on this web site "Just turn on battery saver and your apps will update." I don't see "battery saver" anywhere and "maximum power saving" mode won't even let me get to the play store. I've adjusted the apps permissions to everything on.
This time around it's been more than a week and I have 68 updates in "download pending."
Once again, I am running stock, have not attempted to root the device nor have I modified it with any ROMs. Auto-update is normally off. (I don't see the point in updating bloatware that I don't use.) However, this problem continues with it on. The problem also persists whether on cellular data or wifi and I've told the app to use either one.
Please help me solve a very frustrating problem. Thanks.
Click to expand...
Click to collapse
Try clearing DATA for the play store and Google Play Services (Will probably have to log back in to Google Play)
Thanks, guys for helping. Turns out it appears to be my VPN, which was one of the first things I looked into.
Connections > More connection settings > VPN got me to a "Settings" icon which in turn allowed me to turn off "Block connections without VPN. I then turned off the VPN and the Play Store started DL-ing the updates.. Don't know why this is in device settings, rather than the app's settings, but it is.
I will work with the VPN provider to see if their app and the Play Store can play together nicely.
For the moment, at least, I'm calling this one "Solved."
Why would using a VPN prevent updating apps from the play store?
EpicSaga said:
Why would using a VPN prevent updating apps from the play store?
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the same thing happens to me when im at work. i cant download stuff from certain places including the play store. My employers wifi is locked down and dosnt allow for google services when using a vpn. and i have tried this with PIA and the built in one
What is PIA and what is the one that is built in?
EpicSaga said:
What is PIA and what is the one that is built in?
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PIA is Private Internet Access, ( a VPN) I had exactly the same problem with the Playstore too, could only get it to get the downloads started by turning PIA off
EpicSaga said:
What is PIA and what is the one that is built in?
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Click to collapse
private internet access. not built in, i pay $6.95 a month for it. rather happy with it. use it on all my devices
dave2103 said:
PIA is Private Internet Access, ( a VPN) I had exactly the same problem with the Playstore too, could only get it to get the downloads started by turning PIA off
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Click to collapse
My phone didn't do that running Android 8, it was after the update in Android 9. Is there any way around this? What if the Wi-Fi router used the VPN setting and the phone was just receiving that WIFI VPN signal. So the phone would not have VPN on it, would you still need to disable the VPN in the router settings to download and update apps?