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I'm having a problem with the Google Play Music app.
I've been using it fine for at least a month, but all of a sudden tonight, when trying to play some music I get the error: "Couldn't play the song your requested."
I can go to the files and play them myself with the file manager, and with the samsung music player... I even downloaded Power Amp to check and it works fine. But I can't seem to use the Play music app. I've cleared data, uninstalled and reinstalled to no avail.
Anyone have any ideas?
I'm a Canadian user. Would this have anything to do with Play music not being available in Canada? And if so why was I able to use it all this time without?
can you go to google's music page and play that way?
I don't think its nothing to do with you in Canada, Google opened the music publicly/ international several months ago.
Thanks for the response!
I can't play music that way because I don't actually have any music in the cloud... All locally on my SD Card.
Also I had to install the apk manually instead of through the store. It says play music is unavailable for my phone.... which I assumed meant Canada....
we have the same problem.. any tips how to make it work?
I think I remember someone saying to clear cache/data for the play music app.
Sent from my beastly Galaxy S 2.
They updated the app recently and its giving a lot of people issues on aokp and cm9. The prior version did too, but was hit or miss. Some had issues some didn't. If you have an older version try it
Play music is problematic at best. I loved it too. I tried to use it and I'm also a Canadian user.
I did a lot of reading and its a problem with Play music itself. Sometimes the program loses track of where exactly the music is. Its database gets out of sync. So you have to go to Manage apps and clear the data. Then download "Re-scan Media" from the app store. Let it do its work, then it will work again. But you'll have to do this constantly. Its totally not worth it. Especially when you're out... ready to play music and you have to do all that drama.
Hey guys stupid update here. Play music works again for me. Tried tons of stuff, so don't know which thing fixed it when it dies again I will try to narrow it down. Found out the mp3 codec lib is a bit flimsy. Found out play music has issues with sd card reading. Found out it also is programmed to search for atom moov contents for streaming purposes before playing. And oddly it loads/pushes bluetooth ad2p every time it plays a song. And it's database of adding song registration duplicates entries often, but it has a built in verification method. Each of these were determined through a logcat of the issue.
I had the same issue and fixed it with just a simple copy to a folder on my desktop, delete from Internal SD, then adding it back on. Now it works again.
Copy whole "music" folder or sd card contents?
Can you confirm internal or external card?
Rom?
At this point, my assumption would be your issue fell into the internal (emmc) rescan fix category.
Turns out the rescan app pulls the GetExternalStorage api which isn't able to pull external sd. It only will have the system rescan emmc. Unfortunately, Google didn't have the foresight that phones would have two cards originally. So if you have music there, clearing cache and rescanning works well for many.
Found out one other issue/fix. Someone asked me about the media app loading draining battery issue some of us have had. I had them pull the mp3s and run them through an mp3 validator and reload. It fixed both the media hang up and play music.
Here's what I tried:
My music is in my external SD card. Go to your app drawer, press menu, Manage Apps.
Scroll the top bar to the right and choose All. Find Media Storage and clear its data.
Reboot into recovery, fix permissions. Open the gallery and let the list populate (it takes a bit).
Download the app SDrescan. Run it. Reboot.
At this point PM should recognize all your music.
Sent from my SGH-T989
You got sd rescan to scan your external? On aokp/cm9?
Anyway, looks like you have also confirmed another relationship to media scanner. Though quick question, why gallery open?
Yes.
Regarding the gallery open, I figured it would get the OS jogging. But its also because there were double or triple false entries of every picture on my SD card.
Sent from my SGH-T989
i've had two root causes related to this i'll share with you guys here. i'm using an lg g pro 2. two problems:
i uninstalled two programs and the issue went away: greenify and v4a.
first, apparently *GREENIFY* was causing issues. i don't know wtf i put into auto hibernation, but something was causing this issue. at first i suspected n7player, so i degreenified it. nothing. anyways, i DID have ES File Explorer and MX Player still greenified, maybe they were the culprits?
second, i had uninstalled v4a before uninstalling greenify, but that still didn't fix the issue. anyways, after i got my music back, i reinstalled v4a and the thing stopped working all of a sudden (used 4.4 install). shifted to 2.3.4.0 and v4a did NOTHING. music worked again but it wasn't functional.
end result: i flashed the lolliviper zip from the nexus 5 forums and it works again, w00t! i'll link if you're itnerested
blitz9826 said:
i've had two root causes related to this i'll share with you guys here. i'm using an lg g pro 2. two problems:
i uninstalled two programs and the issue went away: greenify and v4a.
first, apparently *GREENIFY* was causing issues. i don't know wtf i put into auto hibernation, but something was causing this issue. at first i suspected n7player, so i degreenified it. nothing. anyways, i DID have ES File Explorer and MX Player still greenified, maybe they were the culprits?
second, i had uninstalled v4a before uninstalling greenify, but that still didn't fix the issue. anyways, after i got my music back, i reinstalled v4a and the thing stopped working all of a sudden (used 4.4 install). shifted to 2.3.4.0 and v4a did NOTHING. music worked again but it wasn't functional.
end result: i flashed the lolliviper zip from the nexus 5 forums and it works again, w00t! i'll link if you're itnerested
Click to expand...
Click to collapse
I did not get you. Please explain in clearer words..
I'm getting this error message "music temporarily unavailable. couldn't play the stream you requested". I only have 3 devices authorized and I am having no issues with playback on my computer, however every song is giving me this error, whether over 4G or Wifi on my GNex. This issue started happening two days ago (around the time the European Google Play Music store updates were occurring / not sure if it's related). My issue was happening before the most recent Google Music update (a day or two ago?) as well as after. Also, not sure if it's relevant but I've almost filled my 20,000 song limit.
Anyone else figure this out / had this issue / have advice? Thanks!
Stock GNex on Verizon.
I have the same message starting today, but only for certain songs on my Galaxy Nexus.
I'm at 3.000 on song limit so I don't think that's it. Streaming on PC and other phone (Nexus S) is fine.
I am in Canada, which doesn't officially have Music yet, but then the streaming is working fine on devices so I don't think that's the issue.
vcmic said:
I have the same message starting today, but only for certain songs on my Galaxy Nexus.
I'm at 3.000 on song limit so I don't think that's it. Streaming on PC and other phone (Nexus S) is fine.
I am in Canada, which doesn't officially have Music yet, but then the streaming is working fine on devices so I don't think that's the issue.
Click to expand...
Click to collapse
I was getting this message frequently the other day (Tuesday) but since the update to Google Play Music, I haven't had any problems. BTW, Music is available in Canada now...sorta. We can upload and stream (music.google.com doesn't block you from the webpage anymore and you can download Music Manager) but we don't have a music store or nothing like that. It got flipped on around the same time they announced Music for Google TV in Canada.
I've also been getting the same message on my tablet since Tuesday. I noticed it after the last Play Music update. Since I didn't know what to do, I uninstalled the app and did a fresh re-install to no avail.
No problems playing on cell or computer. And I don't think song limit is an issue here... I don't have more than 500 songs myself.
Besides, my problem is not with all songs, just some... not sure, but seems like the ones I'm having problems with are the ones I have gotten for free from Play Store ("Free Song of the Day" type of songs).
Hopefully somebody has more info on this issue, a suggestion... Or if we are lucky perhaps it's a temporary glitch and it resolves itself some time soon.
~ fitzbg
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
@vcmic: thanks so much! this works for me indeed you're my savior :highfive:
Worked for me as well. Minus the being signed into Talk part. (I skipped that part)
Thanks!
This solution worked for me too on my Samsung Galaxy Nexus.
Thanks
Worked for me as well on Motorola Atrix HD which just got updated from 4.0.4 to 4.1.1.
Also didn't touch Talk although I was signed in before.
Sent from my MB886 using Tapatalk 2
vcmic said:
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
Click to expand...
Click to collapse
I've just tried to do this but couldn't see any app called "Google account manager" in the all apps section. Would love to resolve this, it's doing my head in!
Didn't Work
vcmic said:
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
Click to expand...
Click to collapse
I just did that and it don't' work. The only diference is that I have a HTC One S and that you can't remove the battery.
vcmic said:
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
Click to expand...
Click to collapse
Worked like a charm, I also skipped step 1. Before this fix not one song played now I've tested over a dozen and they all played. Thanks
vcmic said:
I think I've fixed it. Let's put it this way: I know that at least 2 of the songs that had disappeared (i.e. gave the "Music temporarily unavailable." error) are available now. I followed the instructions I saw for people having problems with the Play store after a recent update on the androidcentral forums. I tried to give that link, but as a noob on XDA I'm not allowed. Search for: "Problem since 4.1.2 update" android central, if you want to see my source...
I followed the same steps there, but instead of doing it for the Play store I did it for Google Play Music.
I did the following:
1. Make sure you're signed into Talk. (not sure if this one is actually required, but I did do it).
2. Go to setting>apps>all>Google Play Music
3. Clear data (note that this means that all your locally stored music and playlists will disappear).
4. Uninstall updates
5. Go back to the list of All Apps and click on Google account manager,
6. Clear data
7. Force stop.
8. Power off and leave it off for a minute or two (I removed my battery to be extra sure) then re-boot
After your phone restarts you will notice that Google Music Player will update (if you had automatic updates allowed in the Play Store for it).
9. Open Google Play Music and let it sync with the servers.
After a couple of minutes all the music from your locker should be visible.
Again, I have tested it for 2 missing songs only. So far so good. :fingers-crossed:
I will post later if I find anything else.
Click to expand...
Click to collapse
Yep, this worked for me also. Two years later.
This may be a ridiculous question to some, but for the life of me I can't figure out how you can save music using cloud services & then stream it using the stock Google music player. I'm trying to make some space on my Galaxy Nexus since I have a lot of music, so I saved my music to Google Drive but the only way I can play these files is through the Google Drive app itself.. So when I exit, stops playing.. I'm convinced I'm obviously missing something, so any help would be much appreciated.
Hi,
You need to upload your music to Google Play Music (https://play.google.com/music/).
Go to the website, log in with your Google account. You will need to download the Google Music Manager softwarre on your computer. Using it you can upload up to 20000 songs to your Google Play Music Account. Once you are done with that, you can use the web link mentioned above to access your music on the internet from any computer. Alternatively, you can use the Google Play Music app on your GNex to sync/download/stream music from your Google Music account.
I have been doing this for ever now and works perfectly (except for the slow 3G connection in my country).
DocJ8403 said:
This may be a ridiculous question to some, but for the life of me I can't figure out how you can save music using cloud services & then stream it using the stock Google music player. I'm trying to make some space on my Galaxy Nexus since I have a lot of music, so I saved my music to Google Drive but the only way I can play these files is through the Google Drive app itself.. So when I exit, stops playing.. I'm convinced I'm obviously missing something, so any help would be much appreciated.
Click to expand...
Click to collapse
ya just use google music. it's great.
I just got my AT&T LG G3. I have logged into my Google Play Music account. I try to download my playlists to my phone and it starts to download the tracks, but then it times out. I get 'Cant download music right now. Will try again later'. Anyone else seen this or having this same problem?
Hello.
I'm trying to listen to offline music with my Smartwatch 3. I have configured Google Play Music to download music to Android Wear, but when I start the player in the watch it states "no music available....".
I have a lot of music stored in the phone which can be played from Google Play Music, but it doesn't get copied to the watch. All the tracks are stored in the microUSB, none of them have been downloaded from google.
Any idea of how to get music into the watch?
Thanks.
lm_1970 said:
Hello.
I'm trying to listen to offline music with my Smartwatch 3. I have configured Google Play Music to download music to Android Wear, but when I start the player in the watch it states "no music available....".
I have a lot of music stored in the phone which can be played from Google Play Music, but it doesn't get copied to the watch. All the tracks are stored in the microUSB, none of them have been downloaded from google.
Any idea of how to get music into the watch?
Thanks.
Click to expand...
Click to collapse
Heres a guide showing how to download music via Google Play Music to Android Wear.
http://www.droid-life.com/2014/10/24/how-to-store-music-on-android-wear-for-offline-playback/
On a separate issue, does anyone know how to start Google Play Music from their watch to their phone?
I was out running the other day with both watch and phone. I clicked on GPM on my SW but it said no music downloaded to watch. In the end I had to get my phone out to start GPM so I could control it. Does anyone know of any 3rd party app that would solve this?
Thanks, I had already tried it but didn't work for me. Perhaps offline music only works with downloaded music, not with music directly stored on the phone.
Regarding to your question, if I understood correctly, you want to start from your watch Play Music on the phone. If you select on your watch "Start->Play Music" it will try to play offline music, but if you select "Play Music" on the first level menú (without selecting Start), it will open Play Music on your phone and start playing the last song.
Regards.
lm_1970 said:
Thanks, I had already tried it but didn't work for me. Perhaps offline music only works with downloaded music, not with music directly stored on the phone.
Regarding to your question, if I understood correctly, you want to start from your watch Play Music on the phone. If you select on your watch "Start->Play Music" it will try to play offline music, but if you select "Play Music" on the first level menú (without selecting Start), it will open Play Music on your phone and start playing the last song.
Regards.
Click to expand...
Click to collapse
Get wear mini launcher - it is perfect for this watch! swipe to the left and select the app to run
two important details before transfering music to watch:
1.- Do it with battery level 70% or more in the watch. The transfer fails with low battery.
2.- You must have in the phone less than 4Gb of downloaded music. If you have more music downloaded to your phone than the storage of the watch, the transfer will fail too.
I know. If you have a lot of music in your phone for offline playback this is a mess...
king conan said:
two important details before transfering music to watch:
1.- Do it with battery level 70% or more in the watch. The transfer fails with low battery.
2.- You must have in the phone less than 4Gb of downloaded music. If you have more music downloaded to your phone than the storage of the watch, the transfer will fail too.
I know. If you have a lot of music in your phone for offline playback this is a mess...
Click to expand...
Click to collapse
Thanks, but when you say downloaded, you mean downloaded from google play music only? The music which has been directly copied and stored in the microsd/memory of the phone is never going to be transferred to the watch?
Regards.
Exactly, the music must be in the cloud first. Remember you can store 20.000 mp3 for free in Google play music.
The path that works:
Before to send to watch, the music has to be downloaded from Google music account (from the cloud, meaning music from premium service or your own mp3 previously uploaded to Google music) to your phone for offline playback.
So first upload to Google music your own mp3 (if you are not premium), then download to your phone (to internal or external memory) and when you're done select download to wear.
The transfer to watch is very very slow, but it works fine if you do it that way.
king conan said:
Exactly, the music must be in the cloud first. Remember you can store 20.000 mp3 for free in Google play music.
The path that works:
Before to send to watch, the music has to be downloaded from Google music account (from the cloud, meaning music from premium service or your own mp3 previously uploaded to Google music) to your phone for offline playback.
So first upload to Google music your own mp3 (if you are not premium), then download to your phone (to internal or external memory) and when you're done select download to wear.
The transfer to watch is very very slow, but it works fine if you do it that way.
Click to expand...
Click to collapse
Understood. Thanks a lot. What a great idea from Google, upload tracks to the cloud and then download again to the phone. They really want our info in the cloud...
Yeah that's the Google "price" to use their services. 20.000 tracks to upload for free is a very decent proposal.
I can't wait for another app that will allow the simple transfer of music to the watch without having to jump through bunches of hoops. It is bound to be available very soon.
dprantl said:
I can't wait for another app that will allow the simple transfer of music to the watch without having to jump through bunches of hoops. It is bound to be available very soon.
Click to expand...
Click to collapse
I found a reference in the online manual for the SW3 that Sony intends to use the walkman app for that as well, in addition to Google Music. Even better: according to the manual you should get sync per playlist. Also, it would sync via the tracks stored on the device (or so it seems). Alas, my current version of Walkman does not contain this functionality, so this reeks of a bit of a botched launch...
see here: http://support.sonymobile.com/gb/swr50/userguide/Music/
Or does this work for anyone?
There are new instructions on how you can dictate certain playlists to dowload onto the watch. When the music is being transferred, you want to go into your phone and go to downloads and uncheck the playlists that you do not want at this step. Can the USB port be used for other reasons besides being a charging port? It would really be nice to be able to just load it that way rather than bluetooth. I am hoping the walkman app gets an update to play music on the watch.
Just found out that a new version of the walkman app is being released which brings the functionality alluded to in the manual of the SW3. Didn't receive it yet on my Xperia Z1 yet, so couldn't test it.
Source: http://www.xperiablog.net/2014/11/26/walkman-app-update-8-5-a-0-6-brings-android-wear-support/
¡Yes! This one works. Tested on my Galaxy S4, it installs a "Walkman" component in the SW3. You can select in the phone which playlists you want to download to the watch, and then play them form the SW3.
Thanks.
1939
New Walkman app: tested on Xperia Z1 Compact (+ SW3 of course) - works fine - as advertised. Dissapointing are the long transfer times, but it is obvious BT limitation. Hope that some future AW updated will enable Wifi funcionality, which will be used then for the music transfer purpose.
lm_1970 said:
Thanks, but when you say downloaded, you mean downloaded from google play music only? The music which has been directly copied and stored in the microsd/memory of the phone is never going to be transferred to the watch?
Regards.
Click to expand...
Click to collapse
I think it is not correct (in current version of Google Music). I use Google Play Music without uploading anything to the cloud (I actually disabled Play Market in settings). I just copy all my tracks to my phone internal memory, and I'm able to synchronize all my tracks with the smart watch and listen them in off-line mode. No uploading to Google.
You need patience when you copy your music from the mobile phone to your watch - it is very slow, and it's better to connect the power adaptor (it requires 70% battery, otherwise it won't transfer files).