trillian won't sign in after ics update - T-Mobile Samsung Galaxy S II SGH-T989

I've been using trillian on all my Android phones for several years and never had an issue. it worked fine before the update and now it won't sign in at all. just stays in the signing in window forever.already tried reinstalling. tried reinstalling and it doesn't fix anything. anyone else deal with this?

Try fixing permission or reflash rom
Are you rooted? What rom?
Sent from my SGH-T989 using xda premium

Wow trillian. That's a name I haven't heard in years. Didn't even know it was still out!
Sent from my SGH-T989 using xda premium

I stopped using trillian, they wanted me to pay more money after I purchased it for full price a couple years ago which was supposed to encompass updates and upgrades for life. When out asked them about it they said while they appreciate my money, they feel that since they've added new stuff it was appropriate to ask for monthly payments to offset their development cycle.
IMO instant messenger for android works better imho.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

That's odd I'm a pro user as well from the very start. I have a 4 diget number and have never been asked to pay anything beyond the 2 gen upgrade which was like 2004? Since then they have rolled out a ton of updates and never been asked to pay anything.
Sent from my SGH-T989 using xda premium

casperi said:
That's odd I'm a pro user as well from the very start. I have a 4 diget number and have never been asked to pay anything beyond the 2 gen upgrade which was like 2004? Since then they have rolled out a ton of updates and never been asked to pay anything.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I didn't get a code, but they found me in their system. When I asked them about it after reading something about being grandfathered in, that's when they told me they felt the need to have me pay more.
Sorry for the rant, but when I pay for something because I was told it was lifetime, I expect it to be lifetime. Besides, open source is the way to go for me.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

No issues here.

Sry got off.topic, I'm not having any issue on a unrooted ICS stock and of course it still works fine o. GB. I have seen firewalls
block trillan so I have to ask is this just happen in one place or have tried connecting from say a Starbucks etc?
Sent from my SGH-T989 using xda premium

Related

Upgrade for evo 3d

How are everyone planning to upgrade wen the new 3d comes out. My full upgrade is 2 years, which would be next year. Hows that work?
Sent from my PC36100 using XDA App
i am going to being buying it on june 24th lol
Of course if u buy it outright, but ive been seeing about upgrades, maybe its the $75 upgrade there talkin about?
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I had sprint for like a three months and they gave me a free upgrade randomly.Its been six months since and in just about to use it for the 3D. Never found out why they gave me it, didn't really ask questions.
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I am going to use my upgrade for the 2nd phone. They said even though my first phone is technically the one that is supposed to get the upgrade, I can just transfer it to the 2nd line
Alot of these guys know how to work the system.......
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Yea I know you can use some one elses upgrade, but im jus sayin im not the only one without a real upgrade on my line right. Everybody should have to wait til next year right, without a workaround?
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No they're all probably calling in and having their upgrades reset. People do it all the time....I've seen it with my own eyes.
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Upgrades reset?
Wow didnt know bout that. Thats crazy. Who do you gotta talk to??
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r.storm85 said:
Upgrades reset?
Wow didnt know bout that. Thats crazy. Who do you gotta talk to??
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
It's not always so easy. When my wife had the crappy samsung moment, it took me sending in that phone 5 times for a warranty replacement and them wanting to give me an even crappier phone. BBB did the trick
r.storm85 said:
Of course if u buy it outright, but ive been seeing about upgrades, maybe its the $75 upgrade there talkin about?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I'm eligible for a $75 discount, but not a $75 upgrade AFAIK.
Regardless, I'm not ready to move to the 3D until a few good devs go and the device is proven in the wild. They're really banking on the bleeding edge and the gimmick crowd on this one. I'm sure there will be something even better closer to when we're all due for a full upgrade next year.
Yea im not upgradin either, especially with these sense 2.1/3.0 roms comin out, really no reason. By next year though im thinking our evos wont be able to handle the roms, so I might upgrade to something new.
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Bill to account ending

Bill to account will no longer be an option for equipment as ofOct 5th. Be prepared for it sprint customers.
Sent from my SPH-D710 using xda premium
What? Source?
Sent from my SPH-D710 using Tapatalk
The option to bill to account is there after 90 days depending on credit now. It won't be after Oct 5th. I can't site source, sorry but I already posted in another thread which indirect retailer I work for and citing my source can cost me my job.
Sent from my SPH-D710 using xda premium
spencer88 said:
What? Source?
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
Here's a source, good place for Sprint news too. http://www.sprintfeed.com/2011/09/sprint-ending-bill-to-account-option-on-october-5th/
Sprint is doing everything they can do lose customers lol
brownhornet said:
Sprint is doing everything they can do lose customers lol
Click to expand...
Click to collapse
Or they are doing everything they can to be the only cell provider to have unlimited data and hopefully fix network. its all about them saving money.
Sent from my SPH-D710 using xda premium
I can confirm this info. you will still be able to bill accessories to the account but no longer handsets, tablets, and air cards. sprint states that no other wireless provider still allows you to bill handsets to you're account.
Sent from my MB855 using Tapatalk
Sorry accessories will be off the list too
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Sprint going down the drain
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n00b1269 said:
Sorry accessories will be off the list too
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yeah just read that as well... kinda sucks because I use bill to Account to test the phones without having to wait a month and a half to receive a refund. Sprint current policy is refund process within 10 days of receiving phone 21 business days to cut check and 14 business days for check to arrive. Had this happen to me with the nexus s... so I will not buy a phone without recommendations from you guys for now on...lol...
Sent from my SPH-D710 using xda premium
I can understand for new accounts but if you have been with Sprint for years this should still be an option.
It is until Oct 5th then no more at all.
Sent from my SPH-D710 using xda premium
All this change means that I will be rolling with my sammy for almost two years... I better see like 3 software upgrades!
Sent from my SPH-D710 using XDA App
I actually am surprised they went this long and still allowed billing to the account.
I'll bet they get stiffed quite a bit by people ordering phones, then never paying the invoice.
If it helps Sprint keep money in their pocket, and in turn helps to keep unlimited data indefinitely, go right ahead and take that away to. Better that, then to have to pay extra for what we already have.
Sent from my SPH-D710 using xda premium
I again don't understand why long time customers can't still do this.
Obviously if you'be been with Sprint for 5 years or more you're extremely unlikely to do something like that.
http://tinyurl.com/6cl8wny engadget and sprint feed confirms
Sent from my SPH-D710 using xda premium
MedicStuder said:
Or they are doing everything they can to be the only cell provider to have unlimited data and hopefully fix network. its all about them saving money.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
No they're doing everything they can to run the company down to bring that POS iPhone to their carrier ... If they keep this up im sure they will lose a ****load of customers including me.
abrcrmdl23 said:
I can confirm this info. you will still be able to bill accessories to the account but no longer handsets, tablets, and air cards. sprint states that no other wireless provider still allows you to bill handsets to you're account.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
So...if the other networks jumped off a bridge, Sprint would too?
Sprint is slowly turning into Verizon....except with slower data and ****tier CS.
There's been alot of fraud going around lately on our end, especially with world phones like the photon. Changes to bill to account should come as no surprise ...
Sent from my SPH-D710 using xda premium

Sprint Tep

Anyone know how long itv takes to get replacement phone through insurance??
I started a thread earlier and i was very upset at the time I didnt mean to ask something like that..I knew it was wrong and I appoligize. Moderator (kennyglass) sorry that was an inapropriate and it wont happen again.
Like I said I was acting out of frustration and my actions were not called for.
So yeah anyone who has dealt with tep how long to get new phone shipped Thanks in advance for any feedback
Sent from my jellybombed jellywiz Galaxy S3!!
1 business day
Sent from my SPH-L710 using xda app-developers app
Takes business day, so if you can then now, you'll get it on Thursday.
It also depends on if they have the phone in stock or not.
Sent from my SPH-L710 using xda premium
Some tech stores have cool techs.. stop buy and see if they have a dead s3 with a good screen that they could swap it out for ya.
Offer lunch/breakfast etc
Much cheaper than the deductible
Sent from my SPH-L710 using xda app-developers app
JSarella said:
Takes business day, so if you can then now, you'll get it on Thursday.
It also depends on if they have the phone in stock or not.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Took me more than 3 weeks with nothing but lies told as of why the wait. Sammy fixes them for 180 including next day round trip shipping

Lets introduce ourselves

My names kyle and I work for sprint corporate as a tc i feel this is the highest quality phone we've sold i Love it I didn't expect this many customization options right out of the box only thing better would be battery life I'm def getting leff than my s3 Even with same set up
Sent from my LG-LS970 using xda premium
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
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shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
He maybe he has a lisp, and hes trying to portray it in his writing to feel more comfortable about himself
I'm Robby, Sr. Systems Admin, windows and the only linux admin within a large restaurant and supply company.
I also just realized that once we get CM10, and I have a firm belief that we will see it, I can change my sig on my messages to
"sent from Optimus Dime", patiently looking forward to this.
shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
No need to be a doochbag just trying to be friendly but I guess it is true all you note users do really have an inferiority complex
Sent from my LG-LS970 using xda premium
shook187 said:
I guess sprint don't care about grammar to be a tc! What the hell is a tc anyway?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Im not a genious but im guessing he's a tech.....oh btw I also work for Sprint as a LRC nice to know there are some fellows Sprint employee
here !
Did you say the battery life was better than your s3?
Sent from my LG-LS970 using xda app-developers app
I'll say the battery life is better than my wife's S3..
Disclaimer: I've only had the phone since Sunday, and she has JB while I still have ICS ( ).. end of disclaimer!
genaro12543 said:
Did you say the battery life was better than your s3?
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
No my battery life is not better i can barely get 9 hours
Sent from my LG-LS970 using xda premium
Try using eco mode, that helps tremendously.
Sent from my LG-LS970 using xda app-developers app
latindor17 said:
Try using eco mode, that helps tremendously.
Sent from my LG-LS970 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately I am even with with auto sync disabled
Sent from my LG-LS970 using xda premium
Definitely better than many galaxy nexus I'm on eco mode as well I'm getting about three hours of on screen time per charge. With it being this fast,I'm not complaining.
For what its worth of you look at the battery stats it looks like android os is killing alot of battery which is an ice cream sandwich bug. Dont know if it actually does kill as much as it states but. it could indicate something isnt allowing the phone to sleep properly. Hoping an os update will squeeze some more juicr outta this thing also hopng itll kill the overheating issue but well see
Sent from my LG-LS970 using xda app-developers app
Getting this asap looks great
Sent from my GT-I9300 using xda premium
Sup people, Im Brian D, just got this phone Wednesday. Came from a HTC Evo4G that was way overdue for upgrade. I absolutely love this phone so far. As stated, the only thing that's not excellent, is the camera, which is decent...but far from awesome.
As far as speed, the phone seems like it knows what I'm gonna do before I even do it...it's so fast it's just crazy. I rooted on the first day, tweeked it a lil bit and did a quadrant test just out of curiosity and got this 7736...mind BLOWN! That is unreal, especially when the max I ever got outta my Evo was around 1200.
Also, my battery life has been excellent so far. Don't know what some of you guys are having issues with. On Eco-mode, and with moderate use aka not TRYING to burn my battery, here is where I am now...with battery left to spare. Overall, I'm loving this phone. It was between the Samsung GS3 and this phone for my upgrade and went with this because of future potential. I'm sure the bootloader will be unlocked soon...too many smart people out there are already trying to make it happen. And once it is unlocked...imagine the possibilities with this monsterous piece of hardware!!
Sent from my LG-LS970 using xda premium
Hey guys,
I am on the Sprint Employee plan (the wireless advantage club) and I want to get this phone and have an upgrade but it won't let me purchase. They say my account isn't allowed to get it yet. But I see that you guys are actual employees and have it. Did you buy it unlocked or something? Thanks.
I'm Tony from Ohio. I've been a lurker here for a few years now. This is only my second Android smartphone and I absolutely love it. Can't wait to see the bootloader unlocked and a big thanks to everyone working towards it!
To the sprint employees. Maybe yall can answer. Is sprint blocking Google wallet or is wallet not going to be compatible with LGOG
Sent from my LG-LS970 using xda premium
Kchitown1977 said:
To the sprint employees. Maybe yall can answer. Is sprint blocking Google wallet or is wallet not going to be compatible with LGOG
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
Were in the dark as much as you unfortunately
Sent from my LG-LS970 using xda premium
megamaster2 said:
Hey guys,
I am on the Sprint Employee plan (the wireless advantage club) and I want to get this phone and have an upgrade but it won't let me purchase. They say my account isn't allowed to get it yet. But I see that you guys are actual employees and have it. Did you buy it unlocked or something? Thanks.
Click to expand...
Click to collapse
To be honest that means somebody on your plan has an outstanding balance or balance that needs to be paid, I had prob 10 people at one point and no one paid there bills on time , some people didn't understand how the program worked and way over spent it was just a nightmare, so now its me and the wife that's it. I got mine through my outside account and then swapped it on to my line NP as I wasn't able to upgrade but it says it is available through swac accounts. Did the person that your under order it for you or send you the swac link to shop or are you just trying to upgrade on sprint.com ?
Sent from my Nexus 7 using xda app-developers app
BigRitz said:
To be honest that means somebody on your plan has an outstanding balance or balance that needs to be paid, I had prob 10 people at one point and no one paid there bills on time , some people didn't understand how the program worked and way over spent it was just a nightmare, so now its me and the wife that's it. I got mine through my outside account and then swapped it on to my line NP as I wasn't able to upgrade but it says it is available through swac accounts. Did the person that your under order it for you or send you the swac link to shop or are you just trying to upgrade on sprint.com ?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hm, well I do have an outstanding balance for my monthly bill due on the 27th that I was going to pay this weekend. I found out today that the Employee I'm under has to order it for me so he's going to check soon. I have an upgrade, so if I pay my bill will he be able to order it for me? Some people say employees can't get it yet.
My whole story: Ordered HTC Evo 4G LTE on Nov 2. Got it a week after (hit by Sandy :/). Sense is slow and buggy and I love the hardware, hating the software. But since I still was in 14 days and I really really wanted this phone, decided to cancel. Waiting for my return kit for this phone but I need a phone to hold me over when that comes since no one would let me order the Optimus G. So basically, I have the EVO now, and I'm waiting till the G is available. I'll be returning this EVO by Thanksgiving so I really wanted the G by then. If not, I may be phoneless for a couple days since I have no previous Sprint phone as this is my first time with them. Ah well.
I appreciate the insight.
Yea even tho its a lil cheaper advantage lines become a pain in the butt , its easier and almost as cheap to just send friends a link to the referral program
Sent from my LG-LS970 using xda app-developers app

Update. Defective phone

Soo after all the hate I decided to call sprint and tell them best buy replaced the device in the end and that they should take back the 150 account credit. The first person I spoke to was shocked and instantly transferred me to his supervisor.
The supervisor (Margaret) thanked me for keeping this honest and said she would remove the credit, but since I was honest and called in to inform them she was going to renew my upgrade status... so now I am fully eligible for a upgrade for when the next big thing his
Figured I would let all the nay sayers know I did the "right thing" and how it turned out for me. Thanks for all.the advice
Sent from my SPH-L710 using xda app-developers app
You may want to verify that. Supervisors are not capable of flagging the upgrade eligibility.
Working with Dan Hesse's staff on an issue for 2 months took 2 weeks to get my upgrade approved and added back to my account.
Bielinsk said:
You may want to verify that. Supervisors are not capable of flagging the upgrade eligibility.
Working with Dan Hesse's staff on an issue for 2 months took 2 weeks to get my upgrade approved and added back to my account.
Click to expand...
Click to collapse
This
Sent from my SPH-L710 using xda premium
Yep im eligible already checked.
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Bielinsk said:
You may want to verify that. Supervisors are not capable of flagging the upgrade eligibility.
Working with Dan Hesse's staff on an issue for 2 months took 2 weeks to get my upgrade approved and added back to my account.
Click to expand...
Click to collapse
They may not be able to do it themselves but it doesn't mean they don't know someone who can. I can get an upgrade reset within 3 minutes if conditions call for it.
Good job on doing the right thing. Good things come to good people.
Sent from my SPH-L710 using XDA Premium HD app
Doesn't it feel good to do the right thing?
Kudos to you.
Supervisors absolutely can change your upgrade eligibility. However, they are required to justify it. You did the right thing and I am sure that justified it just fine
Sent from my MB855 using xda premium
that's awesome good for you. risk your feet, and god will give you new shoes? or something like that.. i haven't been to church in a long time
humanbean said:
Supervisors absolutely can change your upgrade eligibility. However, they are required to justify it. You did the right thing and I am sure that justified it just fine
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
No they can't.
Sent from my SPH-L710 using XDA Premium HD app
DirtyShroomz said:
No they can't.
Sent from my SPH-L710 using XDA Premium HD app
Click to expand...
Click to collapse
Hahaha
Sent from my SPH-L710 using xda premium
Upgrade Eligibility.
There is a specific department or person that can do it.
The Rep will confirm with the Supervisor. Once the Supervisor gives the ok, they fill out a form and forward it to a different department. Then the upgrade eligibility if reset. A supervisor doesn't always have to be involved. As long as they can figure it out, they can fill out the form.
chrischoi said:
Upgrade Eligibility.
There is a specific department or person that can do it.
The Rep will confirm with the Supervisor. Once the Supervisor gives the ok, they fill out a form and forward it to a different department. Then the upgrade eligibility if reset. A supervisor doesn't always have to be involved. As long as they can figure it out, they can fill out the form.
Click to expand...
Click to collapse
That's not how it works either. Smh. Can we stop giving out false information.
Sent from my SPH-L710 using XDA Premium HD app
DirtyShroomz said:
That's not how it works either. Smh. Can we stop giving out false information.
Sent from my SPH-L710 using XDA Premium HD app
Click to expand...
Click to collapse
I've worked in the industry since 2005. It's changed a couple times how it's done. I've been through this personally and assist customers with calling into Customer Service on a daily basis. We just had to have one reset so my girlfriend could catch a Black Friday deal. Even with the UpgradeNow program and paying off the rest of your contract. It's never within 3 minutes. People usually come in the day after to finalize their upgrade. We can all call into Account Services to confirm how it works if you'd like.
I missed the whole original thread and whatever fiasco was going on. I just jumped in when I saw it say reset upgrade eligibility.
chrischoi said:
I've worked in the industry since 2005. It's changed a couple times how it's done. I've been through this personally and assist customers with calling into Customer Service on a daily basis. We just had to have one reset so my girlfriend could catch a Black Friday deal. Even with the UpgradeNow program and paying off the rest of your contract. It's never within 3 minutes. People usually come in the day after to finalize their upgrade. We can all call into Account Services to confirm how it works if you'd like.
I missed the whole original thread and whatever fiasco was going on. I just jumped in when I saw it say reset upgrade eligibility.
Click to expand...
Click to collapse
I work account services, as both an account manager and escalation manager, your information is wrong. Also, early upgrades are supposed to be done in store only, with the trade in of your current device and yes it's done within a couple of minutes at the store, if your store is having issues I recommend bringing that up to whoever is in charge so customers don't have to wait. The only reason we have it is for customers looking to cancel that we may be able to save with the program or for individuals that don't have acorporate store in their area. Many communications have been sent out to not refer customers to account services for early upgrades. While what you said is somewhat close, unfortunately it's incorrect.
Sent from my SPH-L710 using XDA Premium HD app
DirtyShroomz said:
I work account services, as both an account manager and escalation manager, your information is wrong. Also, early upgrades are supposed to be done in store only, with the trade in of your current device and yes it's done within a couple of minutes at the store, if your store is having issues I recommend bringing that up to whoever is in charge so customers don't have to wait. The only reason we have it is for customers looking to cancel that we may be able to save with the program or for individuals that don't have acorporate store in their area. Many communications have been sent out to not refer customers to account services for early upgrades. While what you said is somewhat close, unfortunately it's incorrect.
Sent from my SPH-L710 using XDA Premium HD app
Click to expand...
Click to collapse
Crazy. We don't take phones. It's basically just a contract buy out to reset eligibility.
Sent from my SPH-L710 using Tapatalk 2
We get a violation if we don't do a buy back with every updage now and the program is to stop people from cancelling and also to curb false churn
Sent from my SPH-L710 using xda premium
chrischoi said:
Crazy. We don't take phones. It's basically just a contract buy out to reset eligibility.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Yall bout to get in trouble, wow
Sent from my SPH-L710 using xda premium
chrischoi said:
Crazy. We don't take phones. It's basically just a contract buy out to reset eligibility.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Hmm. Interesting. Don't know what's going on at your store and why the buy back isn't being done or why it takes two days to process a reset.
Sent from my SPH-L710 using XDA Premium HD app
DirtyShroomz said:
Hmm. Interesting. Don't know what's going on at your store and why the buy back isn't being done or why it takes two days to process a reset.
Sent from my SPH-L710 using XDA Premium HD app
Click to expand...
Click to collapse
Sounds like the manager doing since under the table ****
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Wow
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