Develop Bugs

Update Blocking Carriers - Name and Shame

Ok, so it appears some carriers have blocked the first update that does nothing to WP7.
To take a quote from WP7 support:
[Some Mobile Operators have the right to skip one update if they wish.
However, they can't skip the next one, which would be an acumulative update and would include the previous one.
So if your mobile operator decided to block this one, you will be getting the early March one (which will include the Feb one too)]
from Microsoft Windows Phone Forum
The concern is if they block an update that does nothing, what will they do in future?
So, lets try to isolate which ones havent updated yet - if you have a BRANDED handset that HAS OR HAS NOT been updated :
U
- name the Carrier/Branding, Handset Model and Country so others know.
As updates hit these phones, I will append the date of the update to the handset on the list.
No update
ATT LG Quantum
ATT Samsung Focus
ATT HTC Surround
T-Mobile HTC HD7 (US I assume)
T-Mobile Dell Venue Pro. (US I assume)
Telus LG Optimus 7
Telus HTC Surround
Orange HTC 7 Mozart
Orange (France)
SFR (France)
Telstra LG Optimus 7Q
Telstra HTC Mozart - UPDATE - Mid march maybe
Vodafone (Spanish) LG Optimus 7
Now released
O2 Branded HD7 Released 3/3
Vodafone Netherlands HTC 7 Trophy - Released 6/3
Vodafone (Australia) HTC Trophy - release - some other regions also 3/3
Optus - Released 3/3
Vodafone AU - released 3/3
There is also a list of carriers who are apparently confirmed to be pusing it out - but I would debate this to be totally accurate (as with the above list) as they too are sourcing their information from posts by people who may not necessarily know if their phone is Branded.
http://wmpoweruser.com/carriers-who-are-confirmed-to-be-pushing-out-updates/

My t mobile hd7 has not received any updates so far.

None of my US branded devices are recieving anything
ATT LG Quantum
ATT Samsung Focus
ATT HTC Surround
T-Mobile HTC HD7
my unbranded devices received update love though...

ATT Focus
My ATT Samsung Focus has not received an update notification.

Vodafone HTC Trophy

Orange HTC 7 Mozart

I think there was an article somewhere stating that this update is being rolled out in steps to ensure that it goes out smoothly.
i think it is quite probable that MS is also sort of dipping its toe in the water before it dives in with the first proper update.

hboos said:
I think there was an article somewhere stating that this update is being rolled out in steps to ensure that it goes out smoothly.
i think it is quite probable that MS is also sort of dipping its toe in the water before it dives in with the first proper update.
Click to expand...
Click to collapse
Of course this is possible, but then they go post things like:
To take a quote from WP7 support:
'Some Mobile Operators have the right to skip one update if they wish.
However, they can't skip the next one, which would be an acumulative update and would include the previous one.
So if your mobile operator decided to block this one, you will be getting the early March one (which will include the Feb one too)'
http://social.answers.microsoft.com...7/thread/f28b13c4-97dc-4930-a996-a8a3f2c4430d

Spanish Vodafone LG Optimus 7 not receiving the update either.

No love here either.
Dell Venue Pro on T-Mobile U.S.

richlee111 said:
No love here either.
Dell Venue Pro on T-Mobile U.S.
Click to expand...
Click to collapse
Is it actually T-Mobile branded firmware?

No love for O2 Branded HD7

When I asked if TmoUSA was blocking the update, I got this response from WindowsPhoneSupport...
We don't have any information on that. If you still haven't received the update please be patient and check back later. ^EB
Click to expand...
Click to collapse

FiyaFleye said:
When I asked if TmoUSA was blocking the update, I got this response from WindowsPhoneSupport...
Click to expand...
Click to collapse
Thanks for that.
At this stage, I am just compliling a list of branded phones that have not been updated - as they get updated, I will ammend the list and append the date of the update next to the carrier.
I love that, Microsoft say they dont know if a carrier has blocked an update...

otech said:
Thanks for that.
At this stage, I am just compliling a list of branded phones that have not been updated - as they get updated, I will ammend the list and append the date of the update next to the carrier.
I love that, Microsoft say they dont know if a carrier has blocked an update...
Click to expand...
Click to collapse
Well, in the support team's defense, they probably wouldn't be given that information, especially the Twitter branch of it... At least not this early. I think they're just tiering the updates, and maybe holding them off until they fix this Samsung issue...

Bass Ackwards
You need to compile a list of people that HAVE received the update, not people that have not: Microsoft directly said the first update would NOT be rolled out to everyone.
Also, what's the big deal ? It's just a pre-emptive update, not something that actually matters.

ohgood said:
You need to compile a list of people that HAVE received the update, not people that have not: Microsoft directly said the first update would NOT be rolled out to everyone.
Also, what's the big deal ? It's just a pre-emptive update, not something that actually matters.
Click to expand...
Click to collapse
Actually, it has the first batch of OEM software updates, so it does matter.
I am monitoring the update thread for those that have.

Samsung Focus with AT&T here and still without an update. I wish there was another way to get them.

Neither me or my mate have received updates on our T-Mobile Samsung Omnia 7s

ohgood said:
Microsoft directly said the first update would NOT be rolled out to everyone.
Click to expand...
Click to collapse
Sorry, I must have missed that: link please?
It certainly doesnt say that on the announcment page: http://windowsteamblog.com/windows_...t-windows-phone-update-and-how-to-get-it.aspx

Mango Update: Carriers Status

What we know so far... The carriers below have tested and approved the update and are waiting on Microsoft to deploy it.
Official word from Microsoft is Mango will start rolling out between September 26th and October 9th.
Vodafone Australia
Optus
Telstra
Telus
Bell
O2 Germany
Deutsche Telekom
SFR France
Orange France
O2 UK
Other information as follow:
AT&T to start rollout on September 27th for HTC Surround, LG Quantum and Samsung Focus Rev. v1.3 (supposedly as there's no official word directly from AT&T to consumers)

have not deployed on telstra yet

Talked to O2 in UK and they just say they cannot say anything about it. Useless company and useless staff.

Oh Oh Oh, I have confirmation from "3" UK that they are..doing absolutely..nothing. That was 3 days ago.
I did post this in another thread but I think it got ignored because of countless "WHERES MY UPDATE" posts.
Give my email address to /b/ and I will kill all of you.
from [email protected]
to [email protected]
date Mon, Sep 12, 2011 at 3:39 PM
subject Response from Three
hide details Sep 12 (3 days ago)
Hi Luke
Thanks for your email about the Mango for your Samsung Omnia 7' phone.
I’m sorry but we don’t have the updated version at the moment. We’re working with Samsung and hope to have this on our network soon. When we get it, we’ll put the details on our website www.three.co.uk.
If we can help with anything else, please call us free on 333 from any Three phone or 0843 373 333 (5.1p/min from a BT landline, other networks may vary)between 8am to 10pm.
Regards
Elizabeth Jacob
Three Customer services

Any AT&T news?
Sent from my SGH-i917 using XDA Windows Phone 7 App

Vodafone UK but i assume its a OK if Vodafone Australia have gave it the ok ?

11:55p 15 of September and still no sign of any update , hopefully when i wake up. I wish Microsoft would give us some kind of indication.

rzak said:
Any AT&T news?
Click to expand...
Click to collapse
If no one posted, then call them up to see if you can find any info, that's what everyone else is doing...

I heard some, probably not accurate, stuff, that AT&T should be rolling out Mango on day 1, which _could_ be as soon as Monday. But don't believe me, it might be HOAX.
Oh and Windows Phone CZ on Facebook asked if we are preparing for Mango update in upcoming DAYS

AT&T said, "AT&T will be among the first to offer the Windows Phone Mango update to its leading portfolio of Windows Phones this fall." Not sure if that means you can get it on day 1.

Orange Uk
Just had a tweet from orange customer services |(Uk)
We have no specific details on a Windows phone update I'm afraid
sounds about right for orange, no info

branstonmedia said:
Just had a tweet from orange customer services |(Uk)
We have no specific details on a Windows phone update I'm afraid
sounds about right for orange, no info
Click to expand...
Click to collapse
Just saw this on orange helper uk twitter.
@JayJayTG Hi. It is in testing however we do not have a specific date for release at this time ^Jon

O2 UK say very soon: http://wmpoweruser.com/o2-uk-says-mango-coming-very-soon/

I spoke to Rogers today and the firmware has not been made available for the Focus yet. Hope it doesn't take too long.

Deutsche Telekom is also done and waiting on Microsoft: http://wmpoweruser.com/deutsche-telekom-in-germany-also-ready-for-mango-says-its-coming-mid-october/

O² Germany too
http://www.wpcentral.com/germany-mango-plans-possibly-revealed-o2-and-telekom

Mahennemaha said:
O² Germany too
http://www.wpcentral.com/germany-mango-plans-possibly-revealed-o2-and-telekom
Click to expand...
Click to collapse
Vodafone DE seemed simply removed HTC trophy on their site.........

Verizon's HTC Trophy Mango update has to be ready to launch as well since its already leaked right???

What is mango? I'm new to windows phone 7 coming from Android and Just curious
Sent from my SGH-i917 using XDA Windows Phone 7 App

astang99 said:
What is mango? I'm new to windows phone 7 coming from Android and Just curious
Sent from my SGH-i917 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
OMG... Use google

O2 Germany 32GB Lumia 900

http://wmpoweruser.com/o2-germany-claims-to-have-a-32-gb-nokia-lumia-900/
Wishful thinking but is this why O2 UK haven't any stock?

That is surely a mistake otherwise they would be shouting about it wouldn't they?
EDIT: well it seems that post has been updated with confirmation from O2 Germany of the spec. Interesting.

In a way I am glad of this, I now know to get one from Germany if the UK spec ones if they ever show have just 16GB, Hate the fact that we get everything last in UK, At least O2 Germany appear to be doing their customers proud with such a great Handset, Well Jel

When it says "confirmed by O2 customers service" here's what I picture happened;
WMPowerUser: Please can you confirm how much memory the Lumia 900 has?
Customer Service: Sure, let me check that for you.
At this point, they consult the website / catalogue, which as we all can see says 32Gb.
Customer Service: That phone has 32Gb memory.
WMPowerUser: Brilliant, thanks. Goodbye.

O2 had the omnia 7 with 16 gb of memory while everybody else had it with 8 gb of memory, i think that there is something here.

So are you saying Nokia have a seperate production line producing 32Gb 900's solely for the German market?

lovenokia said:
O2 had the omnia 7 with 16 gb of memory while everybody else had it with 8 gb of memory, i think that there is something here.
Click to expand...
Click to collapse
That was T-mobile, not O2
I believe the Germans also have a 32GB HTC One X, I wonder why they get these privileges on storage

I just can't see this, it'd sort of sound like suicide for Nokia as it'd alienate customers in other countries.

well like i said, o2 did have a history of producing larger storage in their devices, so i would not be suprised, and so what now there would be an option for 32 gb noia lumia 900!

O2 updated the page and it now shows 16GB.

Wow they certainly made a big Typo there lol, Well spotted.

Funnily enough I emailed Nokia earlier today to ask for confirmation and now it's been corrected. Seems the journos didn't clarify things after all.

Different Lumia 900 versions?

I've been noticing in tons of pics that some Lumia's have differences in the oval chrome on the back of the unit.
My Rogers Lumia 900 unit (and the 6 I returned due to purple screen) all only say "Carl Zeiss" on the oval chrome peice...
I have seen in numerous videos and pictures that some units actually say "NOKIA" in big bold letters, and then have "Carl Zeiss" in smaller letters beside it...
Could this have any correlation with the purple screen issue? Are there different hardware revisions of this phone?
Just today, I saw that the batman edition (or whatever it's called), has Nokia in big letters (not like mine)...
Anyone got the 411 on this?

Mine has the "Nokia" branding on the chrome. European ones won't have the LTE capability, I don't know if that has any bearing on it?

Mine has the Carl Zeiss branding. I suspect it may be due to the age of the units, since mine was one of the first ones out for Canada.
It may be that the newer units have the NOKIA branding on the back.

drtolson said:
Mine has the Carl Zeiss branding. I suspect it may be due to the age of the units, since mine was one of the first ones out for Canada.
It may be that the newer units have the NOKIA branding on the back.
Click to expand...
Click to collapse
I think your logic may be backward as I believe the European models hit the stores in Europe before we got them here in Canada. I may be wrong but I think that's how it worked...
---------- Post added at 04:25 PM ---------- Previous post was at 04:24 PM ----------
Zhariak said:
I've been noticing in tons of pics that some Lumia's have differences in the oval chrome on the back of the unit.
My Rogers Lumia 900 unit (and the 6 I returned due to purple screen) all only say "Carl Zeiss" on the oval chrome peice...
I have seen in numerous videos and pictures that some units actually say "NOKIA" in big bold letters, and then have "Carl Zeiss" in smaller letters beside it...
Could this have any correlation with the purple screen issue? Are there different hardware revisions of this phone?
Just today, I saw that the batman edition (or whatever it's called), has Nokia in big letters (not like mine)...
Anyone got the 411 on this?
Click to expand...
Click to collapse
Were you able to find one that DIDNT have the purple screen issue through all of your returns? If so... Im wondering if I should do the same thing...

yiannisthegreek said:
I think your logic may be backward as I believe the European models hit the stores in Europe before we got them here in Canada. I may be wrong but I think that's how it worked...
---------- Post added at 04:25 PM ---------- Previous post was at 04:24 PM ----------
Were you able to find one that DIDNT have the purple screen issue through all of your returns? If so... Im wondering if I should do the same thing...
Click to expand...
Click to collapse
Actually in Canada we got ours when the US did I think... We were way before Europe!
As far as the purple screen, I went through 5 or 6 and all (including the one I have right now) have the purple screen issue...

Mine (Rogers):
NOKIA | Carl Zeiss Tessar
the manufacture date of my Lumia 900 is 16th week of 2012 (16/4-22/4)

This is a branding issue. The reason why Europeans have Nokia written on chrome part is because they are aware of the fact that Nokia uses Carl Zeiss.
North American market however, especially US need Carl Zeiss branding to sell more devices to people who are not aware of the Carl Zeiss. But both phones are the same.

EG8196 said:
Mine (Rogers):
NOKIA | Carl Zeiss Tessar
the manufacture date of my Lumia 900 is 16th week of 2012 (16/4-22/4)
Click to expand...
Click to collapse
Interesting, thanks for letting us now... And did yours have the purple screen issue?
All 5 or 6 of the devices I picked up were week 13 of 2012 ( 13 2012) didn't say Nokia on the back and had the purple screen issue... Even after replacing my phone and waiting a week or two each time... Unfortunately in a city of 1.4 million people, only 10 units were sent to all the Best Buys here (2 in each store), and I was the only person who bought a Lumia 900 in a period of 5-8 weeks.
No one was buying these, so none of the stores needed new stock... All phones were week 13 I finally gave up and kept the purple screen

Zhariak said:
Interesting, thanks for letting us now... And did yours have the purple screen issue?
All 5 or 6 of the devices I picked up were week 13 of 2012 ( 13 2012) didn't say Nokia on the back and had the purple screen issue... Even after replacing my phone and waiting a week or two each time... Unfortunately in a city of 1.4 million people, only 10 units were sent to all the Best Buys here (2 in each store), and I was the only person who bought a Lumia 900 in a period of 5-8 weeks.
No one was buying these, so none of the stores needed new stock... All phones were week 13 I finally gave up and kept the purple screen
Click to expand...
Click to collapse
Yes, I have the purple screen issue,
btw, I bought mine in BB too

EG8196 said:
Yes, I have the purple screen issue,
btw, I bought mine in BB too
Click to expand...
Click to collapse
Western Canada or Eastern?

Quick question... I am in Canada on Rogers and have the Rogers version of the Lumia 900.
Now... The box states that this is an RM-808 (US / North American) model device but an app I had called "System Settings Pro" or something like that stated that the device is an RM-823 (Euro / International) model.
Does anyone have any insight on this?

Zhariak said:
Western Canada or Eastern?
Click to expand...
Click to collapse
Eastern (Ottawa)

Zhariak said:
Actually in Canada we got ours when the US did I think... We were way before Europe!
As far as the purple screen, I went through 5 or 6 and all (including the one I have right now) have the purple screen issue...
Click to expand...
Click to collapse
Mine shows both the NOKIA and the Carl Zeiss brandings. I got my Lumia here in Edmonton at a Best Buy this past Saturday.

Im From Denmark (Europe) Mine says NOKIA carl zeis tessar

yiannisthegreek said:
Quick question... I am in Canada on Rogers and have the Rogers version of the Lumia 900.
Now... The box states that this is an RM-808 (US / North American) model device but an app I had called "System Settings Pro" or something like that stated that the device is an RM-823 (Euro / International) model.
Does anyone have any insight on this?
Click to expand...
Click to collapse
At the bottom of the phone (flat side) there is the code for your phone (FCC XXXXXRM-808)
if it says 823, you are good to go to Navifirm and get your lumia the Tango update.

eortizr said:
At the bottom of the phone (flat side) there is the code for your phone (FCC XXXXXRM-808)
if it says 823, you are good to go to Navifirm and get your lumia the Tango update.
Click to expand...
Click to collapse
Nope... Mine says 808 on the bottom of the device... :-(

eortizr said:
At the bottom of the phone (flat side) there is the code for your phone (FCC XXXXXRM-808)
if it says 823, you are good to go to Navifirm and get your lumia the Tango update.
Click to expand...
Click to collapse
Got my Lumia a few days back and it has NOKIA branding and small Carl Zeiss.
Firmware version is 2175.1601.8773.12141
ROM version is 7.0.8773.0
OEM Device Name is RM-823 EU 265
Says the Nokia diagnostic app.

Did my Nokia Lumia 900 got WP 7.10?

Check the screen shot...

Do u have the new home screen that was shown during the WP8 presentation?

Wow but build 8112 seems older than tango

Build 8112 was pushed out to resolve the internet connectivity issues that most 900's faced. My 900 has been running this build since April 13th when they pushed it out...

Yep Build 8112 was on my at&t Titan 2, Think it was pushed to the Lumia 900s to sort out the purple camera issue.

yes, i have build 7.10.8112.7 on my lumia 900. this was after at$t, last update earlier this month

The L900 shipped with 7.10.8112.7. That update was to enable LTE on L900 and Titan II devices. Tree have been no OS updates since the L900 launch. There have been two firmware updates.
Sent from my Lumia 900 using Board Express Pro

Oh, and 8112 is older than Tango, because it was created for LTE phones, before Tango was finalized.
The fomware to fix the data issue: 2175.1002.8112.12084. Firmware to fix the purple screen issue: 2175.1003.8112.12085.
Sent from my Lumia 900 using Board Express Pro

jimski said:
Oh, and 8112 is older than Tango, because it was created for LTE phones, before Tango was finalized.
The fomware to fix the data issue: 2175.1002.8112.12084. Firmware to fix the purple screen issue: 2175.1003.8112.12085.
Sent from my Lumia 900 using Board Express Pro
Click to expand...
Click to collapse
That is correct. Us rogers customers in Canada still didn't get the 12085 update to fix the purple screen issue.

So..
What I have is not the latest on which was promised as 7.8 and 7.10 is the older version?

phonedev_noob said:
What I have is not the latest on which was promised as 7.8 and 7.10 is the older version?
Click to expand...
Click to collapse
Correct. 7.8 won't be out until some time around the WP8 release which is expected in October, In fact you don't even have Tango yet, which is the release before 7.8.
If you're outside of North America I think you can expect Tango soon. Rogers and AT&T are apparently in no hurry to release it.

OS Version: 7.10.8112.7
Software: Windows Phone 7.5
Two different things.
With 7.8 the OS Version may or may not change.

harolds said:
OS Version: 7.10.8112.7
Software: Windows Phone 7.5
Two different things.
With 7.8 the OS Version may or may not change.
Click to expand...
Click to collapse
Well with WP7.8 the OS version will change. But it may not even include 7 or 8 in the actual number.
Sent from my Lumia 900 using Board Express Pro