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Hey guys,
My phone was stolen 3 days ago and I traced the location of the thief and got my phone back. Anyway, when I got the phone back the sim card wasn't working anymore and I looked more carefully at the sim card holder of my phone and it looks like it's damaged.
I have bought my phone from a guy on craigslist who had gotten this from Bell. Is there anyway to repair this? Would bell guarantee or Samsung guarantee be responsible? What can I do??
I attached a picture of the simcard holder.
Extort the dirty thief for money to fix the problem or call the cops.
Sent from my Galaxy Nexus using XDA
I called the police and they he is not confessing and it's not a police issue atm, it's a civil issue and I would have to take him to court which would cost me more than the price of the phone....lol
Try someone else's sin on your phone. It might be that getting a new sum would be enough to bypass the problem. I had this problem with a Photon 4G and it solved the problem.
Sent from my Galaxy Nexus using Tapatalk 2
I did try a new sim card and it didn't work Anyone else knows what I should do????
Either u buy the part and fix it your self (easy).
Or buy a new one
Or get the warranty going.
Warranty, if you're not keen on fixing it yourself.
Btw, we can't tell much from the pic, except that you have a GSM nexus.
Sent from my Galaxy Nexus using Tapatalk 2
theking_13 said:
Warranty, if you're not keen on fixing it yourself.
Btw, we can't tell much from the pic, except that you have a GSM nexus.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Bet the dumbass shoved a SD Card in. And then when it was found it was broken.
This really sucks. And I can't find the part. This thief is messed up for even stealing it.
Shahinbayat.90 said:
Hey guys,
My phone was stolen 3 days ago and I traced the location of the thief and got my phone back. Anyway, when I got the phone back the sim card wasn't working anymore and I looked more carefully at the sim card holder of my phone and it looks like it's damaged.
I have bought my phone from a guy on craigslist who had gotten this from Bell. Is there anyway to repair this? Would bell guarantee or Samsung guarantee be responsible? What can I do??
I attached a picture of the simcard holder.
Click to expand...
Click to collapse
I'd suggest using Samsung. They should honour your warranty since the phone is less than a year old (and their warranties are for less than year old devices. So just call them up and tell your story.
There are a few threads about this, Samsung USA will refuse to fix it if its an international device, you will have to contact intentional Samsung. If you can buy a sim slot replacement from them its extremely easy to replace yourself. You will not be able to find sim replacement elsewhere unless you buy a whole broken Nexus, individual sim slots for expensive phones are hard to find for sale. PS. From my experience every different Galaxy model has different sim slot connector and size.
Also another member from the previous post mentioned shipping his phone to a shop to fix it: hasslefreecellphonerepair.com, I don't know anything about them.
It probably was broken because the perpetrator put in a microSIM adaptor.
eksasol said:
There are a few threads about this, Samsung USA will refuse to fix it if its an international device, you will have to contact intentional Samsung. If you can buy a sim slot replacement from them its extremely easy to replace yourself. You will not be able to find sim replacement elsewhere unless you buy a whole broken Nexus, individual sim slots for expensive phones are hard to find for sale. PS. From my experience every different Galaxy model has different sim slot connector and size.
Also another member from the previous post mentioned shipping his phone to a shop to fix it: hasslefreecellphonerepair.com, I don't know anything about them.
It probably was broken because the perpetrator put in a microSIM adaptor.
Click to expand...
Click to collapse
mine actually broke for that same reason, which is how i found this thread.
suhailtheboss said:
mine actually broke for that same reason, which is how i found this thread.
Click to expand...
Click to collapse
+1
10 char
hey all... i own hassle free and have done many of these repairs for xda members so either message me or use the website ekasol posted.
i guarantee you will not be disappointed and the repair will be done right.
thanks!
kawgirlval69 said:
hey all... i own hassle free and have done many of these repairs for xda members so either message me or use the website ekasol posted.
i guarantee you will not be disappointed and the repair will be done right.
thanks!
Click to expand...
Click to collapse
I did the same stupid thing on mine
The bad thing is that I'm in Brazil and here NOBODY can fix it.. Love Brazil, but no.
Related
hi, i just bought my nexus brand new on ebay, i turned to play with it this mourning and then took it to sprint to get it activated. the lady told me that the phone cant be activated, that it doesn't show as stolen or anything but that it cant be activated
jimmy2823 said:
hi, i just bought my nexus brand new on ebay, i turned to play with it this mourning and then took it to sprint to get it activated. the lady told me that the phone cant be activated, that it doesn't show as stolen or anything but that it cant be activated
Click to expand...
Click to collapse
Doesn't sound like a definitive answer. I would talk to someone else. There is always a reason why.
Did u buy a GSM or CDMA phone. U need to make sure it was the sprint version not the Verizon or the GSM version.
Sent from my Galaxy Nexus using xda premium
yes its the sprint version it came sealed it the sprint box
Mm probably was stolen from store?
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2
jimmy2823 said:
yes its the sprint version it came sealed it the sprint box
Click to expand...
Click to collapse
A sprint store should be able to figure it out. If it's a brand new phone I don't see why not.
What plan do you have?
Can't activate on Verizon either
I'm having the same problem-- but with Verizon. Bought it from ebay, in great communication with the seller who is trying to help.
Phone isn't stolen/lost; no outstanding balances on the phone or my plan.
Factory data reset didn't help one bit. Can't activate fully-- just get internet (no calls/texts).
sunset1212 said:
I'm having the same problem-- but with Verizon. Bought it from ebay, in great communication with the seller who is trying to help.
Phone isn't stolen/lost; no outstanding balances on the phone or my plan.
Factory data reset didn't help one bit. Can't activate fully-- just get internet (no calls/texts).
Click to expand...
Click to collapse
Did you take it to a verizon store? It should help.
sunset1212 said:
I'm having the same problem-- but with Verizon. Bought it from ebay, in great communication with the seller who is trying to help.
Phone isn't stolen/lost; no outstanding balances on the phone or my plan.
Factory data reset didn't help one bit. Can't activate fully-- just get internet (no calls/texts).
Click to expand...
Click to collapse
Did you get a new 4g sim card with your new phone? Or a sim replacement? You need to activate the sim card, but as long as its already activated, any device should work.
http://support.verizonwireless.com/information/4gsim.html
If they can't activate it has to be GSM or verizon
Sent from my Sprint Galaxy Nexus CDMA using xda premium
Are you sure it's a Sprint Galaxy Nexus? Take some pictures of the phone. What does the backcover contain?
Yep, this is the third new SIM (LTE) card. Been to both the store and on the phone with Verizon tech reps.
Tech reps say activation is "stuck at the switch" (this is day 3... btw)
should I unroot it? I've already done 2 factory data resets.... Or should I just wait it out?
sunset1212 said:
Yep, this is the third new SIM (LTE) card. Been to both the store and on the phone with Verizon tech reps.
Tech reps say activation is "stuck at the switch" (this is day 3... btw)
should I unroot it? I've already done 2 factory data resets.... Or should I just wait it out?
Click to expand...
Click to collapse
Are you on a ROM?
I know someone who couldn't get it to activate the Sim while on a custom ROM (liquid i believe)
They ended up putting the Sim in display nexus, activated, put Sim back in his and it worked lol
Sent from my Galaxy Nexus using Tapatalk 2
ashclepdia said:
Are you on a ROM?
I know someone who couldn't get it to activate the Sim while on a custom ROM (liquid i believe)
They ended up putting the Sim in display nexus, activated, put Sim back in his and it worked lol
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Yes I am on a custom ROM! I'll try this method tomorrow at the Verizon store tomorrow-- hope it works. It's been pretty frustrating the past few days...
Thanks!
sunset1212 said:
Yes I am on a custom ROM! I'll try this method tomorrow at the Verizon store tomorrow-- hope it works. It's been pretty frustrating the past few days...
Thanks!
Click to expand...
Click to collapse
A lot of custom roms do not have all the required proprietaries needed for such things like sim activation. Or they include them, but do not sign them correctly.
sunset1212 said:
Yes I am on a custom ROM! I'll try this method tomorrow at the Verizon store tomorrow-- hope it works. It's been pretty frustrating the past few days...
Thanks!
Click to expand...
Click to collapse
I don't suggest asking them to put it in a display device to activate....i don't think they normally do that and will probably look at you like you have spiders crawling out your nose lol
Just put it on a stock ROM
When i got my nexus it came with liquid on it unlockedrooted
i just flashed the 4.04 stock ROM build that bird man compiled found over at rootzwiki and it got activated
At this point you have the option of putting the official stock 4.04 vzw build on it tho which i would recommend, preferably one without any tweaks, rooted should be fine tho
To the OP, try putting your self on a stock ROM for sprint and you should be gravy
Good luck!
Let us know if it works guys!
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im going to take it to another sprint store tomorrow
so they told me that it cant be activated because it was bought under someones else account. supposedly i can only activate phones bought through sprint
:S, get your money back then lol
Sent from my Galaxy Nexus using xda premium
So I just bought this white gnex off of an xda member and everything seemed good and it worked fine. I got home and put my sim card in and one of the bronze pieces fell off. It will not recognize my sim at all. Can i contact samsung for this for warranty?
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You can. I did it with my nexus s.
Sent from my Galaxy Nexus using Tapatalk 2
I dont have the reciept for this as i bought it off someone here, would that be a problem? I have no experience contacting samsung about a warranty.
I bought a nexus s 4g off someone and sent it to Samsung. They looked up the esn or meid and based the warranty period from that. Probably whenever it got activated or registered. Just call them.
Thanks for the replies, definitely going to give them a call.
Unless you can find a cheaper broken Nexus or has warranty, it will cost you about $85 for Samsung to replace it, that is if the sim slot is removable. If its soldered onto the mobo, it'll be really expensive. If removable, try to see if they are willing to sell the part.
The removable type sim slots are very easy to replace, but they just don't sell replacements even on ebay except for a few cheaper models and generic ones. If you try to use one from a different phone, every model uses a different connector, even within the Galaxy line.
If you have soldering tools or someone who have experience with soldering, they might be able to solder some kind of extension to the broken pin, or the original piece that broke off, though it would require some very careful handling.
This is also why using micro-sim adaptor is dangerous with these cheap type of sim slots the Galaxy line uses.
Since you live in the US, good luck trying to get Samsung Europe to help you with that warranty. They may sell you the part but I doubt you'll be getting a free replacement or warranty work done.
Damn looks like I'm SOL then, $420 down the drain.
Sent from my HTC One X using xda premium
Don't give up...at least call Samsung.
Nickel Dime Bay said:
Damn looks like I'm SOL then, $420 down the drain.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Don't think you're SOL. You can probably get it fixed (or fix it yourself), you just won't get it done for free.
Find the number for Samsung USA and call them to see if they will service your Nexus for a cost.
I don't know if they service international phone, but this one is so much alike to the Verizon version.
eksasol said:
Find the number for Samsung USA and call them to see if they will service your Nexus for a cost.
I don't know if they service international phone, but this one is so much alike to the Verizon version.
Click to expand...
Click to collapse
They don't want anything to do with an international phone usually, but they may sell you the part or fix this simple issue for a fee. They definitely won't do it for free though.
Calling Samsung USA tomorrow
Sent from my HTC One X using xda premium
Nickel Dime Bay said:
Calling Samsung USA tomorrow
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
any updates? I'm having a similar issue here: http://forum.xda-developers.com/showthread.php?t=1707311
fixed this for bear and can for anyone needing this done... pm me for details or bear for a referral!
kawgirlval69 said:
fixed this for bear and can for anyone needing this done... pm me for details or bear for a referral!
Click to expand...
Click to collapse
yup. they're the best thanks a ton, once again!
I just broke one of the pins on my Galaxy Nexus because I was using a microsim with an adapter. The adapter got stuck on the pins and i pulled it too hard and one of the pins broke. The one that broke was one of the smaller pins that are visible through the holes in the reader. Seems like those are a lot harder to fix.
I saw some people were able to get it working with some aluminum foil so I gave it a shot. Although it seemed like it would only work when a bigger pin was broken (like the OP), after a few hours of messing with it, I did get it working!
You have to cut the tiniest piece of aluminum foil (so small its almost hard to handle) and then use a paper clip to push it down as far as you can into hole where you broke the pin. Then slide your sim card in and hope it doesn't slide down. If it stays, it seems to make contact and work.
The craziest thing is that I am still using a microSim and this time without the adapter. The reader is tight enough as to where the microsim slides in and stays put. So I could have avoided this by not using a reader in the first place Now hopefully it just stays put! I just never can take my SIM card out again...lol
I recently purchased a Samsung Galaxy S II T989 off of craigslist. It was described as Brand New, and came with box and all original accessories, etc. Still had screen protectors and everything on it, so i assumed i would have no problems. I am using AT&T and wanting to unlock it so that i wouldn't have to switch carriers. I paid a pretty reputable website 25$ for the unlock code, which i received and entered as directed.
I attempted to enter my SIM and i get an invalid SIM message. I called Samsung to figure it out and they had me send them the phone. They received it and inspected it to ensure nothing was wrong. They then tested the IMEI which came back as a black-listed phone, but would not disclose the reason.
So t-mobile will offer me no help what so ever, nor will samsung. I try calling the *#7465625# number to test if the phone is unlocked, but i get an error message stating "The process com.android.phone has stopped unexpectedly" and i have only one option which is force quit. I used the factory reset option a couple times to see if this helped at all, and got nothing.
I only have experience with iphones, so i really know nothing about the android OS. I've heard a lot about "rooting" and such for the unlock but it's like a whole different language for me. If anyone could help it would be greatly appreciated. This phone has just been sitting in my drawer for the past month because i have absolutely no idea what to do.
Sounds to me like you may have bought a phone that someone perhaps filled an insurance claim on. I know I had a phone taken once and filed a claim on it and got a new one, eventually got the old one back and when a friend took it in it was taken on the spot. This may or may not be the case.
Yup sounds like someone bought a phone, Reported it lost,Kept the replacement, and sold you the stolen one. The same thing happened to me about a year ago with a HTC G2 from craigslist. You could try rooting (really not as scary as it seems) putting a new ROM then try to unlock again
Sent from my SGH-T989 using xda premium
That is what i'm assuming the case is. I've heard of friends and such running into the problem, but never thought i would fall victim to it.
Do you know where i might be able to find a rooting guide for a complete noob like myself? Step by step in depth kind of stuff? Would the fact that the phone is blacklisted cause me to get the error i'm getting whenever i try to test the unlock? Is it possible to unlock the phone for another GSM carrier even though it is blacklisted with t-mobile.
Explore all the options of getting your money back. If no good, you can always try to get someone to chqnge the imei for you, beware tho, its same illegal as changing vin plate on a car. Theoretically noone will help you, but practically, there are plenty shops selling nintendo cardridges with 100 original games in one...
Sent from my ST18i using XDA
You cannot ask on here how to fix this problem. It is against the rules, and illegal. This thread will be closed.. Just saying.
Ebay it with bad efs in the title, sell for parts, will probably get a coupe hundred for it. Don't buy a phone off frauds list unless you meet them at the retail store and have the number ran. At least then if they report it stolen you have some record of the transaction and may be able to get it UN black listed. Crappy situation that is for sure.
Sent from my SGH-T989D using xda premium
As stated, the course of action you were proposing is illegal and therefore discussing it on the forum will not be tolerated.
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Hello Guys!
Decided To Wip up a Thread About Taking apart the Galaxy S3 for Sprint (Any model Really) after my Microphone suddenly Stopped working o_0 But Figured Out what the issue was
Fist off I will say that I am a Trained Tech From Sprint phone repair and I will In NO WAY POSSIBLE take responsibility for a Bricked/Damaged/Dead/ Phone Or ANY other possible problems that could occur after taking you're phone apart and taking apart you're phone may void you're warranty, please take you're phone to a certified repair center for work to be done.
Now that that is over on to the Dirty Works....
I was super Sketch the first Time and didnt realize How easy it is to take this phone apart.... but it's easy
Start here : -
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10 screws
Then just pinch into the battery well and pull up the main backing... XD
Issue found
RESERVED!
Sent from my SPH-L710 using xda app-developers app
MINE!
Sent from my SPH-L710 using xda app-developers app
I haven't torn mine down, but it's flipping hot where i live, i saw a video of the teardown on youtube, i was wondering about that heatsink on the back of the display/frame...
It's the gray colored square next to the word easy in the picture where your mainboard is disconnected.
Can you tell me if there was any thermal grease/heatsink paste?
If not i may consider tearing mine apart to add thermal grease so it can transfer heat away better (hopefully). I know how much of a difference it makes on desktop computers..
Thanks!
is there a sim card in there? I have acquired a sprint s3 and I am thinking about getting it on at&t some how. but I cant do that if theres no sim
Sprint version does not have a sim Card
It's cdma....
Sent from my SPH-L710 using xda premium
jp6060 said:
is there a sim card in there? I have acquired a sprint s3 and I am thinking about getting it on at&t some how. but I cant do that if theres no sim
Click to expand...
Click to collapse
SIM cards only come in GSM phones, so this is not possible. It is possible to flash it to Verizon though, since VZW uses CDMA
Sent from my PG06100
Ugh they're still using those Crap spring connectors...those were the reason the galaxy s had such poor GPS or degrading GPS over time
Sent from my SPH-L710 using Tapatalk 2
The Verizon version has a SIM card being that LTE is a GSM based technology. Sprint's version has one, it's just embedded somewhere.
Sent from my SPH-L710 using xda app-developers app
gps antenna
which mmcx connector would be used for an external gps antenna?
possibility of adding card slot?
So I'm wondering about this. My friend has an old s3 from sprint and he said i could test with it. I wanna see if i could buy a replacement part with sim and the back housing to add the sim. And also use radio from tmobile to test. Not sure if it would work
you may have to be the best soldering expert ever to pull that off, and even then, haha. try it though, you could make a gsm/cdma hybrid device, thatd be cool!
bondosho said:
The Verizon version has a SIM card being that LTE is a GSM based technology. Sprint's version has one, it's just embedded somewhere.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Embedded.... Very deep.... I bet you could add a Sim tray though, and it would work.
baconatorXVI said:
I haven't torn mine down, but it's flipping hot where i live, i saw a video of the teardown on youtube, i was wondering about that heatsink on the back of the display/frame...
It's the gray colored square next to the word easy in the picture where your mainboard is disconnected.
Can you tell me if there was any thermal grease/heatsink paste?
If not i may consider tearing mine apart to add thermal grease so it can transfer heat away better (hopefully). I know how much of a difference it makes on desktop computers..
Thanks!
Click to expand...
Click to collapse
Actually I wouldn't do that.... That stuff would get everywhere, and it conducts electricity too..... You could risk shorting your whole phone and frying it. However, if you made a like rubber ring or something what would keep it it place better, it would most likely increase the heat transfer. But keep in mind these phones, just like laptops, were designed to have higher heat tolerances.
sprint s3 sim reader problem
can anyone tell me where is the sim embed in the sprint s3?
i connect a gsm sim reader on the sprint s3 and the phone even turn on!!!
but when i disconnect it it turns very good.
please some one help me.
http://forum.xda-developers.com/showthread.php?t=2002515
Already experiencing hardware issues with the display of my Note 10+ Unlocked 256GB Aura Glow that I bought directly from Samsung.com.
I received my device Aug 21, and two days ago 2 green vertical lines appeared on the left side of my screen, right where the screen bends. Never dropped this phone, just appeared when I was checking my emails. The vertical lines do not go away when the screen is on. Even went in the boot menu to clear the cache, and the lines are just constantly present. (Picture attached)
Getting the run around from Samsung that's super disappointing. I called Samsung.com first, and they were wanting me to send my device in so they can try to repair it. Leaving me phoneless for up to 10 days.... Since I traded in my spare phone, Note 9 to get that 600 discount. I told them that's unacceptable, then remembered I also purchased Samsung Premium Care. So they told me to call them, but mentioned I may have to pay to get a replacement on a frickin phone not even a month old... So I called Premium Care, and they are unsure of the situation, and have to work with Samsung.com in getting this defective device warrantied.
So they gave me a claim # and told me they will contact me in the next few days with a plan... I'm so disappointed with Samsung over this situation. Just wanted to share this info in case this display issue happens to someone else. Will update on how Samsung is going to take care of their defective device.
Anyone else have experience getting their devices warrantied when purchased directly from Samsung.com?
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Sent from my SM-N975U1 using Tapatalk
I'd go through whatever wireless service you're using like T-mobile, Verizon, etc, talk to a supervisor if you don't get anywhere with a regular representative....and see if they can do anything. It's so damn ridiculous what you're going through. If your mobile provider can't do anything, then I would call your bank or whatever credit card you charged through and file a dispute against the charge, tell them what all is going on and that Samsung refuses to do anything and send the thing back and then go get one at Best Buy or something. I've heard nothing but horror stories with Samsung.com and going through Samsung to buy directly from them.
OP purchased the phone directly from Samsung.com, as stated in the first sentence. How is the carrier involved in this? I would call Samsung, speak to manager and request new phone be send to me and return old one after receiving replacement. I would probably give them my CC as a warranty that I will send the phone back, instead of keeping both. Another option would be to buy some cheap phone (I've seen some for less than $100) and use it as backup. I keep my old Note3 as a backup for years and actually needed to use it on at least 4 different occasions and it still works great. The last option maybe look for Samsung store or service place in the area and deal with them in person?
Thank you for the reply. That's a good idea, return it and buy one from Best Buy. I really wish I kept my Note 9, I did wait until the last day to mail it out just in case. I got the unlocked version since I'm in the process of switching from T-Mobile to Spectrum Mobile because they use Verizon's network and it's only $14/mo if I go by the gig since I tend not to use much data since I keep everything downloaded on my phone. Especially since T-Mobiles network is unbearable in my area. I will give Apple credit with being able to just walk in the store with an issue.
I use to run Google Nexus devices until Pixel came out with their subpar 1st phone. I was so pissed I bought a iPhone the next day haha. When I had hardware issues they just swapped my iPhone. However I got tired of them after a couple years and missed android. So I went Note ever since without any issues until now (N8 & N9 were flawless). My Grandma is still using my Nexus 5 (LG), and my Mom is using my Nexus 6 (Motorola) still today. Sorry for the ramble lol.
Sent from my SM-N975U1 using Tapatalk
pete4k said:
OP purchased the phone directly from Samsung.com, as stated in the first sentence. How is the carrier involved in this? I would call Samsung, speak to manager and request new phone be send to me and return old one after receiving replacement. I would probably give them my CC as a warranty that I will send the phone back, instead of keeping both. Another option would be to buy some cheap phone (I've seen some for less than $100) and use it as backup. I keep my old Note3 as a backup for years and actually needed to use it on at least 4 different occasions and it still works great. The last option maybe look for Samsung store or service place in the area and deal with them in person?
Click to expand...
Click to collapse
Thanks man, I totally forgot there's a store near me inside one of the Best Buy's. I'll stop by and just see if he can do anything. Yeah may just need to get a cheapo to use, depending what I hear back from Samsung Premium Care.
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MikeOIF08 said:
Thanks man, I totally forgot there's a store near me inside one of the Best Buy's. I'll stop by and just see if he can do anything. Yeah may just need to get a cheapo to use, depending what I hear back from Samsung Premium Care.
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Going to Samsung store is probably best option, because he can verify right then and there the phone is defective and needs to be replaced under warranty? But I never had warranty issues with any of my phones, so no personal experience in "how it should work" against "how it actually works"
pete4k said:
Going to Samsung store is probably best option, because he can verify right then and there the phone is defective and needs to be replaced under warranty? But I never had warranty issues with any of my phones, so no personal experience in "how it should work" against "how it actually works"
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Yeah definitely, I'll post back what I find out. That would be so nice just to swap out on the spot. I also found out I have a authorized repair shop in my state of Ohio. However it's like 90mins away... FML haha
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