I Am So Effin' Pissed Right Now, HOw THe F*&^ Is It That My Friend (Girl) With White GS2 Calls For Warrenty And Has The Option To Get The Same GSS2 White Or The The GS3 (They Didnt Say What Color, Im Asumming Blue) And Her DumbF*&*@ss Chose The GS2 In White.....Whatttttttttt!!
Is It Because She Had The White Or What, Because I Called And They Were Not Offering Me THe Gs3 And i Called Right After She Got Off WIth The Rep...And I Had To Go Thru Tch Sopport And Tmobile Specialist... And None Wanted To Offer Me Another Option But The Gs2 (black).....
Cool story bro, but I highly doubt that since the S3 ain't even out yet.
And even if it was I don't think they would offer it, maybe the Amaze since it's equivalent to the S2.
So I call BS on your friend!!!!
Powered by the SGSII
Slicktune said:
I Am So Effin' Pissed Right Now, HOw THe F*&^ Is It That My Friend (Girl) With White GS2 Calls For Warrenty And Has The Option To Get The Same GSS2 White Or The The GS3 (They Didnt Say What Color, Im Asumming Blue) And Her DumbF*&*@ss Chose The GS2 In White.....Whatttttttttt!!
Is It Because She Had The White Or What, Because I Called And They Were Not Offering Me THe Gs3 And i Called Right After She Got Off WIth The Rep...And I Had To Go Thru Tch Sopport And Tmobile Specialist... And None Wanted To Offer Me Another Option But The Gs2 (black).....
Click to expand...
Click to collapse
BS...10 char
Sent from my SGH-T989 using xda premium
Slicktune said:
I Am So Effin' Pissed Right Now, HOw THe F*&^ Is It That My Friend (Girl) With White GS2 Calls For Warrenty And Has The Option To Get The Same GSS2 White Or The The GS3 (They Didnt Say What Color, Im Asumming Blue) And Her DumbF*&*@ss Chose The GS2 In White.....Whatttttttttt!!
Is It Because She Had The White Or What, Because I Called And They Were Not Offering Me THe Gs3 And i Called Right After She Got Off WIth The Rep...And I Had To Go Thru Tch Sopport And Tmobile Specialist... And None Wanted To Offer Me Another Option But The Gs2 (black).....
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Click to collapse
Yeah.. Sorry, but the gs3 isn't even out yet. This would be great, but it's not realistic.
Sent from my GT-P7510 using xda premium
I Was There Tho We Both Work At Radioshack....So We Go Thru Customer Service For Customers Everyday when we call for them, amd we decided to call for her phone and she was offered that, and they said that she would have to wait till it was released and it was an alternate exchange...i dont get it if maybe the rep was a dumb rep or what... idk but im mad she didnt choose the S3...
S3 is not even up for sale until 21st and cannot be offered for warranty. They are not even offering Amaze for GS2 replacement. The only switch I've heard them offering is the Sensation 4G mentioning it got ICS while GS2 will keep waiting to get it.
wtf? don't do warranty exchanges with Tmo, do it with Samsung directly so you won't get a ****ty refurbed amaze or sensation lmao. I wouldn't be surprised if those cheap asses sent a g2x back. s3 I highly doubt it unless she gave head to the CEO or something.
I vouche for him as this happened to me ( also an ex employee of radio shack) before the vibrant released. The people we had to speak to about customer issues with the carriers are MUCH different than the normal customer service you get by calling the toll free number. Way more helpful and they weren't based in a different damn country lol
Cyanogenmod 9 official nightly.. LOVING IT!!
Man all these naysayers it's really not that hard to believe. Wish I got offered that with my warranty though!
RushAOZ said:
I vouche for him as this happened to me ( also an ex employee of radio shack) before the vibrant released. The people we had to speak to about customer issues with the carriers are MUCH different than the normal customer service you get by calling the toll free number. Way more helpful and they weren't based in a different damn country lol
Cyanogenmod 9 official nightly.. LOVING IT!!
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Thank You....
Please Stop Typing Like..... This.
But.. I.. have.. typing..
Disorder....
Cyanogenmod 9 official nightly.. LOVING IT!!
Wait i thought that radioshack does not deal with tmobile anymore. i know that the one by me doesnt and as far as i know it was the entire corporation that doesnt deal with tmo they got verison instead. so how would you be able to deal with different customer service reps?
Yup Radioshack doesn't carry any T-mobile phones or accessories so...
sbell7105 said:
Man all these naysayers it's really not that hard to believe. Wish I got offered that with my warranty though!
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Cheerleader!! LOL.
Powered by the SGSII
Being a rep for a T-Mobile corporate store I can say BS to that. I've seen gs2 to amaze and amaze to gs2 when on back order. S3 isn't going to be offered for warranty exchange plus y'all are correct. Radio shack doesn't carry tmobile anymore. But hey she has a good imagination.
Sent from my Galaxy SII T-mobile using XDA
TheTechNiq said:
Being a rep for a T-Mobile corporate store I can say BS to that. I've seen gs2 to amaze and amaze to gs2 when on back order. S3 isn't going to be offered for warranty exchange plus y'all are correct. Radio shack doesn't carry tmobile anymore. But hey she has a good imagination.
Sent from my Galaxy SII T-mobile using XDA
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Click to collapse
Nope. The people you deal with at T-Mobile are different than radio shacks. Trust me its strange. I used to get past due balances marked off and a whole slew of other **** these people would do on the phone to get these people to sign that contract. The same situation spoken about here also happened to me with an evo 4g. Customer came in wanting to shut down her contract at her 2 yeas end and she was offered a completely free pre order for the evo 4g. I got hired at T-Mobile too back in October but the att merger left me with little to 0 hours. Had to quit and find more money :-/ unfortunately that turned into Home Depot. Which i very much despise. :'(
Cyanogenmod 9 official nightly.. LOVING IT!!
Though these people are correct. RS dumped tmo for Verizon. But they're also wrong because people still bought warranties from radioshack on their phones and those last the entire 2 year contract. Radio shack still has to honor all these contracts or else they have a sweet ass law suit on them.
Cyanogenmod 9 official nightly.. LOVING IT!!
That last post makes sence i did not think about that. They would have to honor existing contracts and they probally do deal with different people but i still think that the story is bs
I actually am a tmo csr and can say with all confidence that:
1. Radio Shack employees are working with the same reps as general customers
And..
2. The s3 is not available as an exchange option for the s2, regardless of color.
.... C'mon man.
Sent from my SGH-T989 using xda premium
Related
So I just joined tmobile a few days ago and i ordered a Galaxy S2 (White) and on the phone they told me it was in stock and ready to ship. I even opted for overnight shipping. That was 5 days ago.
After calling tmobile they explained to me that they are completely UNAWARE of an items stock until the item is actually ordered. This is poor inventory organization to me. So I asked how long they think it would take, and they told me that there is no sure way to find out. It could be 2 weeks, it could be 2 months.
The best part is, they started immediately charging me for my account THE DAY OF ORDER. and when i brought that up they told me there is nothing they can do about that refunding wise. But i do have the option to cancel service alltogether.
This is messed up. Anyone else on backorder? Previously on backorder? How long did you have to wait?
Let it out. Feel better?
Sent from my SGH-T989 using XDA App
Sounds to me like you need to get back on the phone and complain until they put you in touch with someone who is going to make things happen for you. That's pretty poor service. I haven't had any issues with backorder but I have had my spats with tmobile. Just keep calling, keep your cool, and keep asking for someone with more authority.
I'm curious to see how it unfolds.
Wow, that is bad inventory management, you'd think in this day and age everything would organised electronically and these type of **** should not happen.
Please cancel and reorder a black one. Or argue till they give you a refund. I dont know the tmboile retentions number. Hope someone has it to help.
No reason for this. Customer service should care and make an effort to resolve this. You are a new customer for crying out loud!!!
sent from the Dark §¡3€
novanosis85 said:
Please cancel and reorder a black one. Or argue till they give you a refund. I dont know the tmboile retentions number. Hope someone has it to help.
No reason for this. Customer service should care and make an effort to resolve this. You are a new customer for crying out loud!!!
sent from the Dark §¡3€
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I totally agree! I said to them that i left sprint for them, and how are they showing me that they deserve my business? The man on the phone literally says "Im not sure"
I heard they will not be making the white GS2s anymore. Anyone on Craigslist wants $450+ for one in my area.
Call tmobile and choose cancel in the IVR system. That will take you straight to retentions where you can plead your case. Good luck.
sent from the Dark §¡3€
vabeach454 said:
I heard they will not be making the white GS2s anymore. Anyone on Craigslist wants $450+ for one in my area.
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Just because it is $450 (which for a no contract device like this is actually cheap compared to the $699 msrp) doesn't mean they arent making them anymore. Yes they are limited edition, but still advertised on their website, as well as wirefly etc
tmobile is closed today so that their employees can "Spend the holiday with their families". Are you kidding me? President's day shouldn't apply to ANYONE that is not directly in contact with THE president or a past president.
What the hell did I sign up for? This is AWFUL customer service.
Wow this is complete bs, they should give you a refund, or lower the price of the device.
aplacetorest said:
tmobile is closed today so that their employees can "Spend the holiday with their families". Are you kidding me? President's day shouldn't apply to ANYONE that is not directly in contact with THE president or a past president.
What the hell did I sign up for? This is AWFUL customer service.
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Yep... should have done your research before switching. T-mobile has the cheapest prices (per month) but has the most awful customer service and is always last in line for the next best phone.
I am on your side but really, T-mobile has been going down the tubes and if you read any sort of tech news, you should know this.
Check here....
http://www.tmonews.com/
If you live near a Target store they sell the white Galaxy S II for $149. Call to see if they have them then cancel over the phone and go sign up in a Target store.
Sent from my SGH-T989 using xda premium
Towle said:
If you live near a Target store they sell the white Galaxy S II for $149. Call to see if they have them then cancel over the phone and go sign up in a Target store.
Sent from my SGH-T989 using xda premium
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He is right. A buddy of mine got one from target.
sent from the Dark §¡3€
Yea that's a jacked situation, I just upgraded to the White SGSII, went to Wal-Mart, cause I know T-Mobile CS is the worst in the business as of right now, got it for 148.88 plus a 50 gift card, so its like a 100bucks, cancel and go to Wally World.
cordaylec said:
Yea that's a jacked situation, I just upgraded to the White SGSII, went to Wal-Mart, cause I know T-Mobile CS is the worst in the business as of right now, got it for 148.88 plus a 50 gift card, so its like a 100bucks, cancel and go to Wally World.
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I would go to another store immediately if they didn't honor the promotion for the Galaxy S2. They charged me $29.99 for the White Galaxy S2
I'd say go to target I just left sprint also and picked up a white and black gs2 from target for 99.99 each took a few days for them to get the white one from there warehouse since they didn't sell them yet at that store but got the lower price. Also data is a lot faster with tmo
got mine from Walmart for 148.88 with a 50 gift card. Took me 10 minutes in and out.
Sent from my SGH-T989 using XDA App
When I ordered my white GS2 during the recent FAR promo via csr, I got an email later that day saying phone was back ordered. I called the next day only to be told by different csr phone is not on back order, but will be shipped that week. All things considered, I'm surprised about the poor inventory tracking system. so, agreed on that point.
Anyways, the phone was shipped couple days later and received it within a week. so, I suggest giving them another call and see what the status is. Good luck!
synergeticink said:
Its because you were talking to Customer Care, right? If you talk to retention/Upgrade department they can see the stock in real time. CS can not.
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No such thing as a upgrade department and no retention can't see stock in real time no one can. The only difference rentention has is they have a different order system but if customer care has it backordered then so do we.
Sent from my SGH-T989 using Tapatalk
Well, I got my Galaxy Nexus on the 21st, was very excited to get it, but I ended up returning it yesterday because I didn't like it very much compared to my Epic Touch. I had used my brother's upgrade (he doesn't care much about phones.) so I could get the early upgrade pushed to my account (~$45 charge). Anyways, when I was returning it, my main reason for returning was battery with screen time was terrible! (2 hours maximum for me, even on lowest brightness) and speakers weren't loud at all. Otherwise, it was a really good phone.
Anyways, when I went in, I told him I wanted to exchange the phone. He continued to tell me that having two web browsers (stock and ICS+) was draining the battery, my 1 minute screen idle screen off time was too high and that I had NFC checked, which was draining battery the entire time...(even though my complaint was screen on, not standby). After making me feel like an idiot, he told me I should just put the phone on Craigslist to trade it out for the Epic Touch (lol?). After I confirmed I wanted an exchange, he told me I'll have to put the phone back on the upgraded line myself, so he sent me over to their phone with no number to call (had to look it up on the device I was returning. lol!) I asked if they could do it for me and said only customer service can do it for me...kind of seems strange a SPRINT store couldn't do it for me. So I took about 15 minutes getting on the phone with someone, an additional 15 minutes getting the phones swapped back, then finally I had someone helping me with the exchange. Sprint said my upgrade fee is irreversible, that it changed my contract and that I could only use it at Sprint to upgrade my device. They also said my restocking fee and activation fee wouldn't be waived. While they were processing the Galaxy Nexus return, I called BestBuy, told them of my situation and they told me to return the phone and come in (the Epic Touch is $149.99 at BB anyways), so I went back into the store and just told them to return the phone and I'll be on my way. Well, they took about an hour processing my return AFTER I came back in and once again they said I can only use my early upgrade at a Sprint store. After I left activating my old Epic (SPH-D700), I went straight to BestBuy, used my early upgrade there, and got out in 30 minutes. I'm just surprised with how badly Sprint treated their customers.
Anyone else get terrible experience like this at Sprint? My total visit was from 10:40 to 1:00 PM!
Just saying now...AVOID THIS STORE!
9810 Baymeadows Rd # 1 Jacksonville, FL 32256
(904) 565-4400
P.S. I gave a family member my old Epic Touch, which is why I couldn't just simply go back to it.
P.S.S. I am glad to be back!
EDIT: They waived my restocking fee, but activation fee still there. lol
I'm glad it work out and your back
So I guess we'll be seeing you in the SGIII forums when it drops seeing how the GNex didn't excite you all that much
Sent from my SPH-D710 using xda premium
ilostmypistons said:
I'm glad it work out and your back
So I guess we'll be seeing you in the SGIII forums when it drops seeing how the GNex didn't excite you all that much
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Haha, I'm probably going to hold out for the SGSIII. This phone was definitely faster, too. Nothing but Exynos for me.
I must say that I had a similar problem when I returned in my Photon (within my 30 days) for the Epic Touch on launch day. I had already called cs beforehand to make sure that I wouldn't have any problems. The manager at the local store was a real ***** and insisted that I be charged a $30 restocking fee. She even made a second invoice for the return. I called cs back and they refunded $15 as they couldn't find the invoice in their system. How convenient. Needless to say, I will do my phone purchases at Best Buy from now on, as they never give me any hassles. The Sprint GS3 will be an S4 as the Verizon leaked one will...so Evo S4 vs GS3 S4. Or maybe the Note successor? I'm gonna pass on the new Photon...
Sent from my GT-P7510 using xda premium
Overstew said:
Haha, I'm probably going to hold out for the SGSIII. This phone was definitely faster, too. Nothing but Exynos for me.
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Why didn't you cm9 an use franco kernal I'm almost at the same battery life I had on my sgs2
Sent from my Galaxy Nexus using Tapatalk 2
Returning the phones is always a PITA.
Sorry to hear about your crappie experience at your Sprint store... I picked up a Galaxy Nexus a few days ago (5) at my local Sprint store and was not impressed with it at all. Battery life was horrible stock and not much better rooted and romed. Took it back this morning and didn't have one issue returning it. No restock fee or having to call anyone to do it. Just unrooted and reset it, put it back in its box and told the CS rep I didn't like it. They reactivated my EVO and made sure that my upgrade was still good.
Overstew said:
Haha, I'm probably going to hold out for the SGSIII. This phone was definitely faster, too. Nothing but Exynos for me.
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Click to collapse
The US version of the S3 isn't getting the Quadcore Samsung Exynos chip, it's not compatible with US LTE/4G. The US version is going to get the Dualcore Qualcom S4 chip.
Sent From My ICS Galaxy10.1 Class Starship.
I hate how sales reps always seem to take returns personally, especially when you didn't buy the phone from them in the first place so you aren't taking commission out of their pocket.
I always purchase my phones through Sprint's website unless someone local is offering a deal that can't be beat and if I need to return that phone I take it into the local corporate store as is allowed.
SouthPhilly said:
The US version of the S3 isn't getting the Quadcore Samsung Exynos chip, it's not compatible with US LTE/4G. The US version is going to get the Dualcore Qualcom S4 chip.
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Epic bonerkill.
Thats why i buy from Sam's Club. they give you 30 day exchanges too even though sprint changed their policy, usually have the phone on release day with no lines, lower price (and save money on taxes too in CA bc how they ring it up), and while ur waiting on activation u head on down to the food section and grab urself a polish dog!
coldblooded79 said:
I must say that I had a similar problem when I returned in my Photon (within my 30 days) for the Epic Touch on launch day. I had already called cs beforehand to make sure that I wouldn't have any problems. The manager at the local store was a real ***** and insisted that I be charged a $30 restocking fee. She even made a second invoice for the return. I called cs back and they refunded $15 as they couldn't find the invoice in their system. How convenient. Needless to say, I will do my phone purchases at Best Buy from now on, as they never give me any hassles. The Sprint GS3 will be an S4 as the Verizon leaked one will...so Evo S4 vs GS3 S4. Or maybe the Note successor? I'm gonna pass on the new Photon...
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
Looks like I'll have to call Sprint again to get some fees waived. No reason to even give me any aside from the one from bestbuy.
gr33nd3vil said:
Why didn't you cm9 an use franco kernal I'm almost at the same battery life I had on my sgs2
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Trust me, I tried every kernel available. The standby time was phenomenal, just the screen time was bad.
SouthPhilly said:
Sorry to hear about your crappie experience at your Sprint store... I picked up a Galaxy Nexus a few days ago (5) at my local Sprint store and was not impressed with it at all. Battery life was horrible stock and not much better rooted and romed. Took it back this morning and didn't have one issue returning it. No restock fee or having to call anyone to do it. Just unrooted and reset it, put it back in its box and told the CS rep I didn't like it. They reactivated my EVO and made sure that my upgrade was still good.
The US version of the S3 isn't getting the Quadcore Samsung Exynos chip, it's not compatible with US LTE/4G. The US version is going to get the Dualcore Qualcom S4 chip.
Sent From My ICS Galaxy10.1 Class Starship.
Click to expand...
Click to collapse
They seemed a lot more helpful when I went in to buy the phone (they even sold me it a day early). Sucks to see how much they change when you want to return something.
As for the s4, I am not going to believe it until Samsung announces it. This exact thing happened last year with this phone. Remember when everyone stated this phone was going to get the Tegra 2?
Esoteric68 said:
I hate how sales reps always seem to take returns personally, especially when you didn't buy the phone from them in the first place so you aren't taking commission out of their pocket.
I always purchase my phones through Sprint's website unless someone local is offering a deal that can't be beat and if I need to return that phone I take it into the local corporate store as is allowed.
Click to expand...
Click to collapse
Trust me, I tried. Eve over the phone and in chat, they stated I could only get the early upgrade pushed at a retail store. I didn't want to go in in the first place. Lol
Overstew - I just sent you a PM
Sent from my SPH-D710 using XDA
SouthPhilly said:
Sorry to hear about your crappie experience at your Sprint store... I picked up a Galaxy Nexus a few days ago (5) at my local Sprint store and was not impressed with it at all. Battery life was horrible stock and not much better rooted and romed. Took it back this morning and didn't have one issue returning it. No restock fee or having to call anyone to do it. Just unrooted and reset it, put it back in its box and told the CS rep I didn't like it. They reactivated my EVO and made sure that my upgrade was still good.
The US version of the S3 isn't getting the Quadcore Samsung Exynos chip, it's not compatible with US LTE/4G. The US version is going to get the Dualcore Qualcom S4 chip.
Sent From My ICS Galaxy10.1 Class Starship.
Click to expand...
Click to collapse
Couldn't Samsung have made their exynos compatible with lte by now?
Just commenting for the sake of it we'll all see tomorrow
ludrose said:
Couldn't Samsung have made their exynos compatible with lte by now?
Just commenting for the sake of it we'll all see tomorrow
Click to expand...
Click to collapse
They do have the Exynos compatible with LTE, but only for the Korean market as of now, as their LTE network is different from the US/Canada.
Tomorrow at 2pm EST is not that far away, so we'll see.
I have never been to a sprint store for a phone I refuse to, always best buy. Shorter time, better price, customer service most of the sprint stores you have to get a number and wait...
Sent from my SPH-D710 using XDA
I got my Epics from letstalk.com, spoke to no one and did it all on line, phones for 99.00 each, no activation fees, overnight shipping and no tax. This was back in October, 6 months and no problems or regrets. One phone is stone stock and other rooted.
Pp.
PS. Still waiting for some ics goodness.
Sent from my tofu plasma converter.
Absolutely the worst customer service of any provider out there. They don't give 2 ****s about their customers and that is very clear. Not only do they offer extremely poor customer service, but their rude on top of it. T-Mobile has excellent CS in comparison hands down...(and yes, once my contract expires I will never go back to sprint, I made a mistake and now I'm stuck in this pool of ****).
If you think their stores are bad, try calling them on the phone, there they REALLY don't give a ****....on the line with some fat ghetto chick that's filling her nails and can't speak proper Inglish, now that's a treat for ya! I recently had a 2 hour argument with them about no service at my house and at work (you know, the usual no text coming through at times, calls that never come through, and lets no speak about their 3g speeds...) . Nothing was done to help me, I even explained that I have a 3 year old at home with the wife and that it's vital that I don't miss calls in case of an emergency etc...but apparently my word doesn't jack since it shows that my area has coverage on their system. Their final response was: "Sir, that's what our 14 day return policy is for!" Bout lost it as you can imagine...!:banghead:
Sorry for the novel, saw the title and couldn't help it, but since that experience I have developed a deep hatred for sprint and their horrible CS. I ****ing hate them, but I'm stuck ATM...(and no I'm not spending 700$ to get out of it..).
Sent from my SPH-D710 using Tapatalk 2
I feel your pain Overstew. You should go to the sprint store in orange park. They have a great staff. Really helpful too.
Sent from my SPH-D710 using xda premium
Good to have you back. Just a thought for the future, check out Amazonwireless next time. Got my E4GT for $100 less than Sprint (or Corp Sprint store) - $99.00 U.S. AND got it in just two days; ordered on monday around noon had it in my hand by wednesday afternoon! Let it charge for a little while called CS from my old phone and let them know I was wanted to activate my new phone, and in less than 5 minutes I was up and running. I've sent other to Amazonwireless and none have been dissapointed. A co-worker save $100 on the lates Droid4 too.
I am due for an upgrade with Sprint. I am currently on the Evo 4g. There seems to be some good holiday deals on the S3 right now. I was thinking about jumping on one of these. However, after doing some reading it looks like the S4 may not be too far around the corner. Any thoughts on waiting it out or even waiting for the first of the year for some of the new HTC line? I know waiting with a subsidized carrier like Sprint means you're basically losing money, so I'm trying to decide the best course of action.
I would say just get the s3 its an amazing phone I'm running cm10 on it right now and its super fast stable and the battery life is amazing! The s4 most likely won't be out until next summer if you want a major upgrade I would say wait for the galaxy note3 or the nexus5!
Sent from my SPH-L710 using xda premium
I got mine on black friday so it was impossible to turn down. I had the evo, but it just wasn't cutting it. Rooted and everything stripped out of it, I still couldn't have facebook, google music, google maps, and skype installed at the same time because of storage issues. I really like the s3, and if you can get a good deal on it, you might as well. My gf still has the evo, and she's now eyeing my s3. If you want to wait for the s4, you might as well wait for the s5 or s6, or whatever... My philosophy with tech has always been, what will benefit me the most now, because if you always have in the back of your head that you plan to upgrade, you never will. Do it now, or do it never lol
I'm currently leaning toward the upgrade, but I may have just been dealt a blow. I checked with Amazon and they said I'm not eligible for the $50 price because I'm a current customer (despite that I'm up for a two year contract extension). Does anyone else have any experience with this? Is this true?
[Q]uestions go in Q&A
I changed your title
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ctasich said:
I'm currently leaning toward the upgrade, but I may have just been dealt a blow. I checked with Amazon and they said I'm not eligible for the $50 price because I'm a current customer (despite that I'm up for a two year contract extension). Does anyone else have any experience with this? Is this true?
Click to expand...
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That doesn't make sense. Could you print out price from Amazon and go to best buy for price match?
I could see if they still had premier upgrades after first year but you have fulfilled your 2 year obligation to sprint. You're a free agent now.
Sent from my LG-VM670 using xda premium
daryllh said:
That doesn't make sense. Could you print out price from Amazon and go to best buy for price match?
I could see if they still had premier upgrades after first year but you have fulfilled your 2 year obligation to sprint. You're a free agent now.
Sent from my LG-VM670 using xda premium
Click to expand...
Click to collapse
That's what I figured as well. I haven't really found any information on the internet about people upgrading after a 2-year contract either. Has anyone successfully done so through Amazon or any other retailer? Perhaps I was mistaken when I thought the discounted price applied to me?
Also, will it matter that I am on a SERO plan? Don't want to lose that guy!
ctasich said:
That's what I figured as well. I haven't really found any information on the internet about people upgrading after a 2-year contract either. Has anyone successfully done so through Amazon or any other retailer? Perhaps I was mistaken when I thought the discounted price applied to me?
Also, will it matter that I am on a SERO plan? Don't want to lose that guy!
Click to expand...
Click to collapse
Best buy is supposed to be having a sale on the Galaxy S3 this Sunday....it'll be $50 in store.
Got mine for $30 through Amazon about 3 weeks ago. But I was a new sprint customer.
ctasich said:
I am due for an upgrade with Sprint. I am currently on the Evo 4g. There seems to be some good holiday deals on the S3 right now. I was thinking about jumping on one of these. However, after doing some reading it looks like the S4 may not be too far around the corner. Any thoughts on waiting it out or even waiting for the first of the year for some of the new HTC line? I know waiting with a subsidized carrier like Sprint means you're basically losing money, so I'm trying to decide the best course of action.
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Easy call, if you see an outstanding deal on the S3 ($50 or under) then snag one. If a deal doesn't come your way then hold off. I'm on the SGS3 right now and it is a pretty amazing device. I was able to get it for $50 through Sprint on the Black Friday stuff, my wife's SGS3 on the other hand we shelled out $250 for, and we just wish we had waited the extra couple of months *Grin*.. Of course if you are like some and Money isn't an issue Get Both !
Just got mines Today at Best Buy for $49.99. One day sale!!!
Got mine black friday, price matched from sams at walmart. Got a $100 gifrcard too. Freakin sweet! Id say get this phone, its gonna be one people still want a year from now. Promise.
Sent from my SPH-L710 using xda app-developers app
Get it!!! You won't regret it.
Sent from my SPH-L710 using xda app-developers app
I also had the original Evo 4G for two years wating on the SIII to come out.
At this point, you might as well wait for the SIV to use your upgrade option. Shop around for deals on SIII online and you might just be able to snag both phones.
It is an amazing phone though. I can say with confidence that i'll keep it until I get a good deal on a SIV, after the first few months after the launch date.
Well after talking with Sprint Employee Account (I'm on a SERO-P plan), they offered me $75 off my bill for the next two months to effectively make the S3 $50. I went ahead and took the plunge! I should have the phone tomorrow.
ctasich said:
I'm currently leaning toward the upgrade, but I may have just been dealt a blow. I checked with Amazon and they said I'm not eligible for the $50 price because I'm a current customer (despite that I'm up for a two year contract extension). Does anyone else have any experience with this? Is this true?
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Your still a current customer
Sent from my SPH-L710 using Tapatalk 2
I think you made the right choice! You will be really happy with this phone. I rooted mine the first day I had it
I will not buy it because its size.. Im comfortable with my S2
Sent from my GT-I9100 using Tapatalk 2
Just get the s3. Still a strong selling phone. Stay away from HTC. They tend to stop updates to there phones after they have been out for a short time. I don't think the note3 will be out anytime soon since the note2 just came out. S4 won't be out until sometime next year probably.
Sent from my SPH-L710 using Tapatalk 2
I decided to go ahead and take the plunge for the S3. I was eligible for the early upgrade and I had the Buy Back program from Best Buy. If I waited for the "next" phone I would have lost the Buy Back. Turned out the S3 was $99 and the Buy Back gave me $130 on my old Epic 4G, so I made out pretty well. Got the phone and had some left over cash to use on a case.
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
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i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile
nismo35 said:
i actually have a spare im trying to get rid of. Ill sell it to u for 750. 16Gb white Tmobile
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Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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This guy is wild lmao
I usually sell my phones for 100$ off, but this baby is hot!
Sent from my SGH-M919 using xda app-developers app
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price
nismo35 said:
i have sales tax and shpping in the state of WA. so i paid 710. and im calculating shipping to you as part of it. So i think my 750 is a fare price
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Still too much. Saw on NY craiglist for 650
Sent from my SGH-M919 using xda premium
bikrame said:
Still too much. Saw on NY craiglist for 650
Sent from my SGH-M919 using xda premium
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I understand, just dont want to make it seams like im trying to rip someone off
since 9100, samsung 's device getting better day by day.
i love 9300 very much before.and
now i am with s4
So it's safe to say, I can sell my s4 for 500..
Sent from my SGH-M919 using xda app-developers app
One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:
I agree. Hopefully they really sell good come the 15th
Sent from my SGH-T999 using xda app-developers app
i got mine on the 2nd may
dannyyyyy said:
Lol no thanks I'll wait till it becomes available. That's 120 dollars more than retail
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I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos
While you wait maybe get a case and (glass) screen protector too. This thing is so fragile, you don't even want to risk a minute playing hot potato with it. I've already had several close encounters, but luckily my Spigen glass and case are here. Looks great with it!
Just picked up my first Android device last night. Black S4. T-Mobile made the process pretty easy. In and out in 20 minutes. I come from a jailbroken iPhone 4, been using iPhone since the 3GS came out. Got super bored of it and hated the tiny screen. So now I'm off my family's AT&T plan and boy HSPA+ > 3G. Several people in the store were buying the S4 and they had plenty in stock.
dannyyyyy said:
I can't seem to get my hands on one yet everywhere I went today had said they were sold out already. Hopefully this phone beats the sales of every other smart phone on the market!
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I got lucky and ordered mine online the day they came out. It was actually a real hassle since I was a new customer and they online order bit didn't work and I ended up having to call them to finish the order and then they sent me a pre-pay SIM card instead of a post-pay SIM card which eventually had me wind up at a T-Mobile store to fix all of their mistakes. Hope you get yours soon and with less hassle than me.
yes, samsung's device getting better and better day by day, just since i9000
Hoggles said:
One thing is for certain...they are not selling like hotcakes, simply because the device is only available through customer care, online, or at a very few select corporate retail stores and the occasional Costco etc. The vast majority of none corporate stores do not have them in stock yet. The 15th...maybe...who knows for sure. Perfect example is the VERY busy T-Mobile store down the road from me (Portland, OR), does not even have the One yet, let alone the GS4. The kicker is they don't even know for sure when either phone will come to their non corporate store. A very large percentage of Tmo's base gets their phones through these 3rd party Tmo stores....and they are still in the dark. It really has been a colossal blunder of a launch for both phones.
Uncarrier is great...but they need to focus on strategy and having some sort of nationwide information network for their employees, where all Tmo branded retailers are able to give the exact same response...to someone from Portland, Maine to Portland, Oregon.
Glad I got mine through customer care with next day air... I must give Tmo credit, as that went very smoothly.
:good:
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Surprised PDX wasn't carrying at that time, on the 8th almost all the Beaverton/Hillsboro stores were selling them. The store in Cedar Hills started selling them the night of the 7th because they just had them sitting there.
But glad you got yours timely after ordering with Customer Care.
tvos said:
I purchased my SGIV on-line first day through t-mobile and got it the next day.. Couldn't believe how fast that was!
Not sure why your having problems ordering..
tvos
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I've had mines since sunday lol how are you enjoying yours?
I just went to T-Mobile's trade in program to see what I would get for my GS3. The T999 fetches a pretty penny - 225 bucks. On top of that, the "new" T999L only gets 190 and the Galaxy Note 2 gets 265. A 64GB iPhone 5 is 269.99 for comparison.
Looks like T-Mobile wants to buy back as many T999s as possible, probably anticipating an uptick in exchanges on the heels of the LTE model launching.
Interestingly enough, this is much better than their father's day trade-in deal for the iPhone since it applies to any phone. Something I'm thinking about but I don't have the cash to pay the down payment up front and I'm pretty sure you still have to pay up front if you go to the store as well (although I'm not sure, I haven't called).
Just thought I would post this since this is even more than what HTC was offering on their competitor trade-up offer!
http://www.t-mobile.com/DeviceRecovery/cell-phone-trade-in.aspx
EtherealRemnant said:
I just went to T-Mobile's trade in program to see what I would get for my GS3. The T999 fetches a pretty penny - 225 bucks. On top of that, the "new" T999L only gets 190 and the Galaxy Note 2 gets 265. A 64GB iPhone 5 is 269.99 for comparison.
Looks like T-Mobile wants to buy back as many T999s as possible, probably anticipating an uptick in exchanges on the heels of the LTE model launching.
Interestingly enough, this is much better than their father's day trade-in deal for the iPhone since it applies to any phone. Something I'm thinking about but I don't have the cash to pay the down payment up front and I'm pretty sure you still have to pay up front if you go to the store as well (although I'm not sure, I haven't called).
Just thought I would post this since this is even more than what HTC was offering on their competitor trade-up offer!
http://www.t-mobile.com/DeviceRecovery/cell-phone-trade-in.aspx
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You have to have the down payment as the trade in credit can take weeks to be processed. I was offered 225 as well. But I ended up selling mine while it was still hot for enough to out down for a note 2 for the wife and n4 for me. Got tired of the Samsung game.
Sent from my Nexus 4 using xda app-developers app
monkeypaws said:
You have to have the down payment as the trade in credit can take weeks to be processed. I was offered 225 as well. But I ended up selling mine while it was still hot for enough to out down for a note 2 for the wife and n4 for me. Got tired of the Samsung game.
Sent from my Nexus 4 using xda app-developers app
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why would I give them an S3 that I can sell on ebay for $340?
cognus said:
why would I give them an S3 that I can sell on ebay for $340?
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Exactly.
Sent from my Nexus 4 using xda app-developers app
That sucks... The GS4 is going on for $99 down.. With this trade in would be nice to use that as credit of the down and the rest for the bill
cognus said:
why would I give them an S3 that I can sell on ebay for $340?
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monkeypaws said:
Exactly.
Sent from my Nexus 4 using xda app-developers app
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I didn't realize they were still selling that high post-S4 and One release... That's kind of shocking if they're still selling that high, might consider putting mine on Craigslist and see if I can get 3 or 4 for it if that's the case!
gypsy214 said:
That sucks... The GS4 is going on for $99 down.. With this trade in would be nice to use that as credit of the down and the rest for the bill
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Yeah that was my idea too. Seems kind of silly they can't just do a quick in-store inspection and give you your credit. All they have to do is power it up, make sure its not rooted, plug it into a USB charger, and check for damage. Wouldn't take more than 5 minutes total and would dramatically increase sales for T-Mobile if everyone knew they could trade in their phone - T-Mobile still makes a profit, gets new customers and upgrades old ones, and the best part is that it moves them closer to having everyone on LTE so HSPA can be phased out sooner or left for customers that don't care about their network speed.
Sent from my SGH-T999 using xda app-developers app
ellocopr1 said:
Sent from my SGH-T999 using xda app-developers app
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That's all I saw of your post.
Just looked on eBay at recently sold phones... Average seems to be around 250 but mine is in MINT condition - hell one with a cracked screen sold for 250... The Titanium Grey is selling higher than the others (probably because its the rarest filtering by listing) which is what I happen to have. Prices are all over the place on Craigslist.
I've had eBay for years but never sold anything on there. Too bad my PayPal account got frozen or I'd consider it.
Still wish T-Mobile would just inspect it in the store though, much less of a hassle. lol. I suppose I can call them and see if they can just bill the phone to the account - we've had them for forever.
EtherealRemnant said:
Just looked on eBay at recently sold phones... Average seems to be around 250 but mine is in MINT condition - hell one with a cracked screen sold for 250... The Titanium Grey is selling higher than the others (probably because its the rarest filtering by listing) which is what I happen to have. Prices are all over the place on Craigslist.
I've had eBay for years but never sold anything on there. Too bad my PayPal account got frozen or I'd consider it.
Still wish T-Mobile would just inspect it in the store though, much less of a hassle. lol. I suppose I can call them and see if they can just bill the phone to the account - we've had them for forever.
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I had the same problem also. I had my sgs3 on cl for 2 weeks. No takers except for scammers. Just last year is get a couple hits within the first couple hours. Seems like no one can afford to fork out 350 . I ended up selling for 240. Just a little over what Tmobile offered me
Sent from my Nexus 4 using xda app-developers app
monkeypaws said:
I had the same problem also. I had my sgs3 on cl for 2 weeks. No takers except for scammers. Just last year is get a couple hits within the first couple hours. Seems like no one can afford to fork out 350 . I ended up selling for 240. Just a little over what Tmobile offered me
Sent from my Nexus 4 using xda app-developers app
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If I had a regular SIM card I would just use my Samsung Captivate for a little bit while I sold my SGS3 (its really not a bad phone, hell LiquidSmooth 2.6 is even out for that old thing and I'm in a refarmed market to boot so I wouldn't lose 3G) but I don't so yeah.
It doesn't surprise me that people aren't biting on Craigslist. Although here in Denver that's how most people buy and sell things online, hardly anyone I know uses eBay for anything other than super rare stuff so who knows.
I think I'll have to talk to my roommate about billing it to the account if T-Mobile will let us... I don't know though, my S3 still does everything I need it to and I don't have any real issues with it, I just want something new. LMAO.
monkeypaws said:
I had the same problem also. I had my sgs3 on cl for 2 weeks. No takers except for scammers. Just last year is get a couple hits within the first couple hours. Seems like no one can afford to fork out 350 . I ended up selling for 240. Just a little over what Tmobile offered me
Sent from my Nexus 4 using xda app-developers app
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Have you checked Swappa. Here is the link. The recent sales are at the bottom $275 up. People are willing to pay more for some protection against blacklisted IMEI phones. Got my Note 2 there and had a reasonable experience.
http://swappa.com/buy/samsung-galaxy-s-iii-tmobile/us
EtherealRemnant said:
If I had a regular SIM card I would just use my Samsung Captivate for a little bit while I sold my SGS3 (its really not a bad phone, hell LiquidSmooth 2.6 is even out for that old thing and I'm in a refarmed market to boot so I wouldn't lose 3G) but I don't so yeah.
It doesn't surprise me that people aren't biting on Craigslist. Although here in Denver that's how most people buy and sell things online, hardly anyone I know uses eBay for anything other than super rare stuff so who knows.
I think I'll have to talk to my roommate about billing it to the account if T-Mobile will let us... I don't know though, my S3 still does everything I need it to and I don't have any real issues with it, I just want something new. LMAO.
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If you have an older sim for your other phone you should be able to reactivate it. I've done it online before, or you can call or go to a store and they can do it for you.
Anyone have any idea what theyd give for my s3 with a cracked screen? Works perfectly and you can't see the cracks while its on, but something tells me they wouldn't give the full $225!
Sent from my SGH-T999L using xda premium
sfsilicon said:
Have you checked Swappa. Here is the link. The recent sales are at the bottom $275 up. People are willing to pay more for some protection against blacklisted IMEI phones. Got my Note 2 there and had a reasonable experience.
http://swappa.com/buy/samsung-galaxy-s-iii-tmobile/us
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I've never used Swappa before, might have to check it out. I was going to list my two Droid RAZR Maxx's there but never got around to it and found out that they're pretty much worth nothing even though they're both in mint condition.
DocHoliday77 said:
If you have an older sim for your other phone you should be able to reactivate it. I've done it online before, or you can call or go to a store and they can do it for you.
Anyone have any idea what theyd give for my s3 with a cracked screen? Works perfectly and you can't see the cracks while its on, but something tells me they wouldn't give the full $225!
Sent from my SGH-T999L using xda premium
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Unfortunately the Captivate is Samsung's Galaxy S I for at&t, I never had a full-size T-Mo SIM for it
They wouldn't give you 225 at T-Mobile but I saw one on eBay sell for 245... I would go to eBay and filter until you get your device and then select show sold only and see what they're selling for. Might surprise you.
EDIT: Damn frozen PayPal account - that's what Swappa uses for payment >_<
Any ways T-Mobile dropped that GS4 to $99 who cant afford $99? trade in your phone with tmobile and use it as credit to pay for the phone faster. I seen a lot of post of people saying that the s4 is not a big upgrade from the s3.. I played with one today at the store.. First time I played with an actual live show device. And I put my s3 next to it.. There is a huge different between these 2. If you see them side by side in person.. Now in pictures not so much
gypsy214 said:
Any ways T-Mobile dropped that GS4 to $99 who cant afford $99? trade in your phone with tmobile and use it as credit to pay for the phone faster. I seen a lot of post of people saying that the s4 is not a big upgrade from the s3.. I played with one today at the store.. First time I played with an actual live show device. And I put my s3 next to it.. There is a huge different between these 2. If you see them side by side in person.. Now in pictures not so much
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People on extremely fixed incomes can't afford 99 dollars. I'm fighting disability right now so I get 175 a month from the state of Colorado while I go through the long process with Social Security.
Oh and I fixed my PayPal account... I can't believe all I had to do was call and verify some information with them. If I had known that I would have done that back in October! So now I might just sell my GS3 and get an S4 or One. Torn between the two - don't like non-expandable storage but the One being able to run any ROM from at&t, T-Mo OR International is a HUGE plus to me.
EtherealRemnant said:
People on extremely fixed incomes can't afford 99 dollars. I'm fighting disability right now so I get 175 a month from the state of Colorado while I go through the long process with Social Security.
Oh and I fixed my PayPal account... I can't believe all I had to do was call and verify some information with them. If I had known that I would have done that back in October! So now I might just sell my GS3 and get an S4 or One. Torn between the two - don't like non-expandable storage but the One being able to run any ROM from at&t, T-Mo OR International is a HUGE plus to me.
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That GS4 is able to run any rom from any carrier in the states and even the international! Go to any carrier s4 forum and you will see... One of the reason I would trade my s3 for the s4 in a heart bit because of it.... And you know samsung is faster than htc in updating phones.. So if a new update comes to the international you can flash it on any carrier us s4.. Witch is pretty cool in my part..
gypsy214 said:
That GS4 is able to run any rom from any carrier in the states and even the international! Go to any carrier s4 forum and you will see... One of the reason I would trade my s3 for the s4 in a heart bit because of it.... And you know samsung is faster than htc in updating phones.. So if a new update comes to the international you can flash it on any carrier us s4.. Witch is pretty cool in my part..
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Okay well you just made my decision a ton easier, especially if the 99 down price point is T-Mobile's now standard pricing for the S4. I couldn't really see any other reason to get the One (I really like having an SD card and "Boom Sound" is nice but I found myself covering up the speakers anyway holding the phone in landscape) and with the 7500mAh Zero Lemon battery out for the S4, its kind of a no-brainer especially since it fixes the design flaw with the speaker on the S4 and shoots the sound out the sides.
I wasn't aware that you could flash any carrier ROM to the S4. Apparently that was just in the beginning of the launch then? Sweet!
EtherealRemnant said:
Okay well you just made my decision a ton easier, especially if the 99 down price point is T-Mobile's now standard pricing for the S4. I couldn't really see any other reason to get the One (I really like having an SD card and "Boom Sound" is nice but I found myself covering up the speakers anyway holding the phone in landscape) and with the 7500mAh Zero Lemon battery out for the S4, its kind of a no-brainer especially since it fixes the design flaw with the speaker on the S4 and shoots the sound out the sides.
I wasn't aware that you could flash any carrier ROM to the S4. Apparently that was just in the beginning of the launch then? Sweet!
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Yeah people with the s4 are flashing international roms like crazy out of the box... But remember dont flash a rom with the modem witch now days none comes with a modem hehehe.. I played with one today and I really liked it.. I think I may get it and not wait for the note 3.. Really I like the note 2 and that 5'5 screen is big enough.. I Kinda think about it if i want a note 2 but rumors says the that note 3 will be 6'' screen.. I really dont think I will like it that much..
As we on the S3 we can port any carrier rom to ours but not international.. And look how long they been having 4.2.x roms. and we dont have a leak yet.. Flashing roms from international like on the s4 is priceless lol.. I really dont know why XDA had to split these forums.. And not make one. Like on the HTC Sensation.. It was one forum for all Sensations worldwide.
Not to mention that Samsung is MUCH more dev friendly than HTC. Since the One series it just seemed to me that HTC was trying to become too much like the icrap. Plus No expandable storage, no removable battery, locked bootloaders, etc.... any one of these is a deal killer in my book.
Sent from my SGH-T999L using xda premium