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I sold my HD2 on Thursday and let me say first off that I have no regrets whatsoever: I absolutely love this phone. Before I sold the HD2 I played some music tracks on both devices through the loudspeaker and headphones jack and noticed a HUGE differential in volume.....I thought the HD2 speaker was pretty tinny but it was at least audible; the Desire speaker volume is incredibly underpowered...being practically inaudible in a moderately noisy environment. This problem seems to extend even as far as the headphones socket since some of the songs I was unable to play at full volume on the HD2 for fear of bursting my eardrums are simply not loud enough for me on the Desire.
Am I the only person to think the volume levels are too low? Is there perhaps a way to increase the pre amp levels. It's as quiet as the first generation iPhone which was REALLY BAD.
Any thoughts from anyone here?
Hi there - I've been searching online to see if anyone else has been having this problem and came across your post.
Had my Desire for a week now, and I love it. But the volume via headphones is WAY too low. Stupidly too low. I can't hear it on the tube at all, for example.
I was looking forward to using it - and Spotify, in partcular - as a replacement for my aging iPod. But there's just no way.
I can't believe this is common to every phone, as surely there would be more people complaining about it. Are there different firmware versions knocking about? It's got me pretty frustrated.
Ok this is not nice, speaker volume is very important to me. This is the first time I see somebody be this negative about it though...
Damn..
Further, you coming from the HD2, any more thoughts you want to share about the switch?
How is the 4.3 inch to 3.7 inch 'jump'?
Kind regards
Screen size is not a problem for me, colours are beautiful on the Desire and the screen seems note responsive. I tried using the HD2 for a day after getting the Desire and hated it bycomparison! Only massive annoyance though is that it is nowhere near as loud.
I suspect that people are still in their honeymoon period with the phone and that complaints will start to surface about the speaker volume in time. As far as I can recall all my other Android devices were a lot louder than this.
Don't have the device yet but in a video review the guy said the speaker was pretty loud, so it's probably only a software problem
chipshop said:
Had my Desire for a week now, and I love it. But the volume via headphones is WAY too low. Stupidly too low. I can't hear it on the tube at all, for example..
Click to expand...
Click to collapse
Juste buy in-ear headphones ! your ear will thanks you, pushing the volume to 100db because the tube is masking noise : not a good idea believe me.
I too, coming from an iPhone, find the headphone volume painfully low.
I use an under speaker pillow to listen to podcasts without disturbing the wife, and on the iPhone she'd sometimes complain that she could hear it. Now with the Desire I find that sometimes I can't hear it and that's at full volume.
I know this is probably obvious but I take it you have gone through. Audio settings
And maxed the volume? And checked any volume controls on headphones? If both set to max
And still not loud then the handset is faulty so get it replaced
Now!!
Mine set to max would be at ear bleeding levels!!
The speaker quality isn't great, but considering I don't use them that much it is good enough for me.
Am a little surprised with the headphone issues, considering that I have my volume set just under halfway and it is more than loud enough for me.
I am using my Sennheiser earphones, but the volume is fine with the supplied HTC ones too.
what kind of bit-rates are you using for music? ... 128? or more, ... as the quality effects the loudness somehow I believe.
try experimenting with different bit rates and see how that goes
leoni1980 said:
Screen size is not a problem for me, colours are beautiful on the Desire and the screen seems note responsive. I tried using the HD2 for a day after getting the Desire and hated it bycomparison! Only massive annoyance though is that it is nowhere near as loud.
I suspect that people are still in their honeymoon period with the phone and that complaints will start to surface about the speaker volume in time. As far as I can recall all my other Android devices were a lot louder than this.
Click to expand...
Click to collapse
I think this might be due to new UE regulations about maximum volume in mobile devices, though im not 100% sure if its already in the system.
However Im pretty sure that in couple days/weeks there will be some hacks/apps/ to change that
So have I got a faulty phone?
Or are people just overly forgiving??
Everything is set to max. I've also noticed that the Mic quality in videos is also shockingly poor in terms of volume. I wonder if all of these functions are shared by the same chipset.
leoni, I'm having just the same problem. I think it must be a problem with some of these phones. I can't believe that people are just being overly forgiving.
I'm not looking to push the volume up too high, but if I can't hear it when there's a little background noise going on, then that's a serious design flaw.
I'd like to do a comparison with another Desire at some point, hopefully I'll bump into someone using one soon...
Just to answer some of the above questions/suggestions:-
I'm using MP3s in 256k bit rate format. All volume controls are set to max and there is no volume control on the headphones I am using.
I'm sending mine back. I'm due an upgrade on Monday anyway so I'll test one in the shop and see if It's the same. The headphone volume is the main issue for me; its just too low.
I also think that the volume is way too low. Just out of curiosity, could this be a Rom issue? I'm using the stock TMO Rom. To the people who think it's loud enough, which Rom are you on?
My biggest problem is with the volume through the headphones....speaker volume I can live with, though it is crap and tinny
I think this must be an issue on your phone or you expect it to be crazy loud. I swapped out my ipod for this today on a good set of headphones (AKG KE518LE's) and the volume levels seem identical. As for the speaker, i find mine is a tad on the loud side to be honest. I find myself having to knock it dont a few notches on the volume.
alex101uk said:
I think this must be an issue on your phone or you expect it to be crazy loud. I swapped out my ipod for this today on a good set of headphones (AKG KE518LE's) and the volume levels seem identical. As for the speaker, i find mine is a tad on the loud side to be honest. I find myself having to knock it dont a few notches on the volume.
Click to expand...
Click to collapse
are you on TMO ROM?
Loud speaker isn't audible above the sound of my shower, which is a real shame as coming from a n95 8gb the loud speaker was great. Oh well. I'm a forgiving type!
I have found music volume to be pretty low but I'm fairly convinced it is a software/Rom issue because the volume in some applications is loud! Doesn't made much sense. Running T-mob here.
I have a really big issue with my HTC One V, since i used to listen to a lots of music on my old phone, i hoped the sound quality would be at least decent on One V, but i hear a lot of background noise in my earphones, not the stock ones ofc, since they are really crappy, i have t-Jays One, which quality is rather superior, but on this phone i hear a lot of cracing noise, like some magnetic/electronic distortion, wich is unbelievably annoying, and it's hearable even with music off, right after i plug in my earphones, is that a reason to give my phone back, or have it repaced? (European version)
If I turn the volume up 100% I can hear a (very) slight amount of noise, but other than that the quality is excellent with zero cracking.
i don't have that issue with stock earphone..
i dont hv, my one v play music really good
Thanks guys, i'll just get it replaced, i guess you can lock this thread...
I have a One V with me and it too has a lot of background noise through the headphone jack. With the headphones plugged in there is no noise but the moment some sound starts playing on the phone you can clearly hear it and it's constant regardless of the volume of the music or whatever you are listening to. While you should get your phone replaced, there is a chance that the new one might have the same issue.
I had a terrible noise problem as well, but over time it slowly decreases. Noise is not yet completely lost, but now is in a tolerant level.
Interesting, is not it?
I have it too. Sometimes noise is so annoying it makes me want to trow off the phone. Noise is present even at boot sound. Changing headphones helps nothing. I had SGS earlier and it had perfect sound with it's wolfson dac, so I'm very disappointed now.
Hi there, I just bought this phone and I'm having the same problem... Did anyone find a solution? Anyone got it replaced and solved the problem?
I think I'm replacing mine as well, this noise problem is really anoying...
I have noticed that the bottom speaker on my Z5 premium is quieter than the top one. I have tried using landscape, the left/top speaker is always louder.
When starting speaker phone, which produces audio out of the bottom speaker, it is louder briefly before returning to a lower volume. I also notice this when starting music after the phone has been quiet for a while. The bottom speaker starts of loud then it sounds as though it fades to a lower level.
A method to reproduce the bug: Enter the service menu by entering *#*#7378423#*#* into the dialer, selecting "Service tests" and then the "Stereo speaker Right" test. You may find that it begins louder then fades quieter soon after the test begins. If not, play the "Earphone" test and then repeat the Stereo speaker Right test, and you should find that it begins louder than before, before fading quieter as soon as the test begins playing
Anyone else?
EDIT: a more foolproof method, start playing music in Google Play Music or your music player of choice, go into the above service menu and play the earphone test. As soon as the earphone test finishes and your music resumes, it'll be clearly louder in both speakers before the bottom/right speaker fades quieter again.
Hopefully sony fix this quickly!
Same here, although voices seem to be central?
Sent from my SM-G925F using Tapatalk
corallus said:
Same here, although voices seem to be central?
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
Mine is fine this morning! Coming out of both speakers as it should! Weird. Literally just charged it overnight and tried again this morning after my Timely Alarm went off
Now that's weird.
Same
Sent from my E6853 using Tapatalk
We had a post about this when the Z5 came out. I and a few others had the same problem and it rectified itself over night.
Mine has been fine for ages, I've just flashed new generic software for the UK and the problem is back again. I'm hoping it will sort itself out like it did last time. Its definitely software and not hardware related
Under audio settings enable Dynamic Normalizer ,that fixed the issue for me.
LadFromWales85 said:
I have noticed that the bottom speaker on my Z5 premium is quieter than the top one. I have tried using landscape, the left/top speaker is always louder.
When starting speaker phone, which produces audio out of the bottom speaker, it is louder briefly before returning to a lower volume. I also notice this when starting music after the phone has been quiet for a while. The bottom speaker starts of loud then it sounds as though it fades to a lower level.
A method to reproduce the bug: Enter the service menu by entering *#*#7378423#*#* into the dialer, selecting "Service tests" and then the "Stereo speaker Right" test. You may find that it begins louder then fades quieter soon after the test begins. If not, play the "Earphone" test and then repeat the Stereo speaker Right test, and you should find that it begins louder than before, before fading quieter as soon as the test begins playing
Anyone else?
EDIT: a more foolproof method, start playing music in Google Play Music or your music player of choice, go into the above service menu and play the earphone test. As soon as the earphone test finishes and your music resumes, it'll be clearly louder in both speakers before the bottom/right speaker fades quieter again.
Hopefully sony fix this quickly!
Click to expand...
Click to collapse
Sure does, mine is so low I thought the bottom wasn't on. I'm very disappointed with battery, stereo speakers, and heating!
samsmalls said:
Sure does, mine is so low I thought the bottom wasn't on. I'm very disappointed with battery, stereo speakers, and heating!
Click to expand...
Click to collapse
After reading your comment and a few others I am very concerned now about my Z5P, It is being delivered tomorrow and I would have thought that with such a big battery running in 1080p most of the time the battery life should be great. Also heat issues sound concerning aswell as the speaker issue
All phones for me are hopeless this year
RCJ89 said:
After reading your comment and a few others I am very concerned now about my Z5P, It is being delivered tomorrow and I would have thought that with such a big battery running in 1080p most of the time the battery life should be great. Also heat issues sound concerning aswell as the speaker issue
All phones for me are hopeless this year
Click to expand...
Click to collapse
Don't worry, your Z5P will kick ass...the heat issues are probably least of a concern with this phone compared to other 810 phones...and quite honestly, you should WANT the phone to run in 1080p outside of viewing pictures and videos... There is absolutely nothing to be gained by having 4k on all the time...but if that is something you want, it can easily be achieved by changing the DPI...no root or bootloader unlock is required... Being a Nexus 6P owner, I can honestly say the Sony is still better even running 5.1.1
RCJ89 said:
After reading your comment and a few others I am very concerned now about my Z5P, It is being delivered tomorrow and I would have thought that with such a big battery running in 1080p most of the time the battery life should be great. Also heat issues sound concerning aswell as the speaker issue
All phones for me are hopeless this year
Click to expand...
Click to collapse
Yea the battery is a little better today, but still not ideal for its size. On a bright note although it's a heat sink the performance is OUTSTANDING!!! no matter how hot it gets, I haven't noticed any decrease in performance. I also haven't noticed the "over heat" process running in the background yet. This was a common site on my z ultra!
gparmar76 said:
Don't worry, your Z5P will kick ass...the heat issues are probably least of a concern with this phone compared to other 810 phones...and quite honestly, you should WANT the phone to run in 1080p outside of viewing pictures and videos... There is absolutely nothing to be gained by having 4k on all the time...but if that is something you want, it can easily be achieved by changing the DPI...no root or bootloader unlock is required... Being a Nexus 6P owner, I can honestly say the Sony is still better even running 5.1.1
Click to expand...
Click to collapse
Thanks I am not concerned about 4K infact thats not even the reason why I am getting this, I wanted a bigger screen than the z5 and bigger battery. I am glad its 1080p most of the time. that is a good thing infact I wish it was just 1080p.
My concerns are the battery life as if its running 1080p the battery life should be great ith a 3430 mah cell
---------- Post added at 10:31 AM ---------- Previous post was at 10:30 AM ----------
samsmalls said:
Yea the battery is a little better today, but still not ideal for its size. On a bright note although it's a heat sink the performance is OUTSTANDING!!! no matter how hot it gets, I haven't noticed any decrease in performance. I also haven't noticed the "over heat" process running in the background yet. This was a common site on my z ultra!
Click to expand...
Click to collapse
See that still not ideal for its size is concerning tbh.
So I don't have a speaker issue as such but the speakers on this phone are not very loud and tbh, I am tired of this whole stereo speaker stuff I don't buy into it, before anyone mentions that the phone is water proof/resistant. I don't buy it on HTCs or the Nexus 6P either. Imo the bottom mounted single speaker on my GS6 and IP6S sound better, fuller & louder.
miki8856 said:
Under audio settings enable Dynamic Normalizer ,that fixed the issue for me.
Click to expand...
Click to collapse
I know that this is an old thread but that's what the search feature is for.
This fixed my louder top speaker issue and has had the added bonus of increasing the volume of YouTube too. Thank you.
SOLVED!!
I have solved it
First step, empty the media volume bar, then restart your phone
Second step, turn your phone on, and play music with no volume, then increase it gently.
Voila!! Your bottom speaker now has equal volume with top speaker
Problem persisting even after a phone replacement
LadFromWales85 said:
I have noticed that the bottom speaker on my Z5 premium is quieter than the top one. I have tried using landscape, the left/top speaker is always louder.
When starting speaker phone, which produces audio out of the bottom speaker, it is louder briefly before returning to a lower volume. I also notice this when starting music after the phone has been quiet for a while. The bottom speaker starts of loud then it sounds as though it fades to a lower level.
A method to reproduce the bug: Enter the service menu by entering *#*#7378423#*#* into the dialer, selecting "Service tests" and then the "Stereo speaker Right" test. You may find that it begins louder then fades quieter soon after the test begins. If not, play the "Earphone" test and then repeat the Stereo speaker Right test, and you should find that it begins louder than before, before fading quieter as soon as the test begins playing
Anyone else?
EDIT: a more foolproof method, start playing music in Google Play Music or your music player of choice, go into the above service menu and play the earphone test. As soon as the earphone test finishes and your music resumes, it'll be clearly louder in both speakers before the bottom/right speaker fades quieter again.
Hopefully, sony fix this quickly!
Click to expand...
Click to collapse
Does your speaker work fine now? I had mine stopped working and got a replacement from the company. But after 40 days the problem is back again. There is a 7db difference in the loudness of both the speakers. My original phone used to do the same. Loud for a moment but then quite at the end. But gradually the bottom speaker lost all of its sounds and I wasn't able to use the loudspeaker feature while calling and the company swapped it for me, probably with a refurbished model. Respond to me and help me out or I'll be damned after the warranty period expires.
miki8856 said:
Under audio settings enable Dynamic Normalizer ,that fixed the issue for me.
Click to expand...
Click to collapse
this fix my prb too. thanks alot
Hi.
I'm on the new android 1.4 update with speaker support. When I make a phone call, I either get really low volume on the speaker (have to put my to my ears to listen) or the speaker has decent volume and distorts (like when you play loud music on tiny speakers). I'm wondering for those with the new update if that's normal or there might be an issue with my watch
Thanks
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
foo said:
Unfortunately, I think it's an issue with your watch. The speaker is actually pretty loud, you can easily hear the voice from 2 meters away. The sound itself is also pretty clear, of course bass performance is reduced, but the speaker is suitable for phone calls.
Click to expand...
Click to collapse
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
shinzomask said:
Thanks for your reply. Is your watch the same volume all the time if you don't adjust the volume. My watch works fine at times and then for no reason you can barely hear anything and have to put the watch upto your ear. Also do you get any distortion at all on phone calls i.e. squeaky or mumbling voice
Click to expand...
Click to collapse
Yes, my watch keeps the volume at the same level as long as I do not change it manually. There is also no distortion on phone calls.
Did you get the watch to work??? I have the same exact problem you are having
Andyrrr70 said:
Did you get the watch to work??? I have the same exact problem you are having
Click to expand...
Click to collapse
No afraid not. Have contacted Huawei support today in the UK and they have escalated it to head office and will let me know what happens next. Will update the thread when I hear something back
http://forum.xda-developers.com/zenwatch-2/general/speaker-scratch-call-volume-maximum-t3332476
Zenwatch 2 have the same problem... So i think that the problem it's on android 6.0.1... The volume in call it's very low and if you use in a car, it's difficoult to hear!Also the speaker as you said distorts the sound !!! This , however, does not happen by listening to the music ! if you use google play the sound is higher than the call! but high- volume music have a scratch
Ensure that the speaker port is clear. It can become blocked and the result is distorted sound.
Update
Update, after contacting Huawei support. They sent me a prepaid envelope to ship my watch to a third party repair centre SBE Ltd. I sent it off on Thursday and they received it next day Friday. This morning I received a brand new replacement sealed box. I have tested this one out and there is no issues with it. Sound is clear with no distortion.
Seems I'm having the same problem, hardly use the speaker, don't even play it loud when I do and out of the blue the speaker is distorted. Sigh
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
shinzomask said:
I have the same issue now with my replacement Huawei watch. Very annoying. It's completely unpredictable when it distorts as sometimes it's fine and other times its distorted. It sounds like someone trying to speak through their nose. Very distorted.
The only thing I can think of is the place I work at is quite dusty as I do warehouse work so maybe the speaker has dust inside
Click to expand...
Click to collapse
that sucks to hear... spoke to support and after factory resetting I still have distortion... seems im gonna have to request a replacement, hopefully no more problems
..
MuF123 said:
Can anyone get a recording of how does the distortion sounds like? Or maybe comparison "vs phone loudspeaker" or "vs music on watch".
Thank you!
Click to expand...
Click to collapse
I can't get a recording as I've sent the watch back to the service Centre. The distortion when it occurs is so obvious that you can tell it's a defect with the speaker as even half volume is distorted.
It sounds pretty much like this video:
https://youtu.be/fc-JBbeLUBQ
Same issue, did you find a fix?
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
Click to expand...
Click to collapse
Post no 7 mentions a similar issue with the Asus zenwatch 2 as what you describe. So check that thread as well. I can't help much as my issue was constant whether it was listening to music or during a phone call.
Also I know if you get water in the speaker opening then the sound will temporarily go quiet but once it's dried then it will return back to normal.
vannicuhh said:
Hi, I've been going crazy trying to figure out the same thing. My music volume on my watch is really loud and phone call volume is so low, it sounds like a whisper. This makes no sense! I contact Huawei and they said there is no way to change the volume of the phone call. Maybe it is a bug! I don't know if I should try to get a replacement or just wait it out for a new update to fix the issue. Anyone found a solution??
Click to expand...
Click to collapse
When You are in a call - incoming - there is options on the call screen swiping up. There is Volume and others (dialer, mute, etc...). Try it!
Same problem here. The sound is so low, almost mute and crunchy. I'll contact to huawei for a replacement.
That normally happens when water has gotten in the speaker. I would wait till it's dried out and check again.
Even though the watch is water resistant there is a sort of chamber after the speaker grille that water will sit in before it's evaporated. It happens to me often when washing my hands.
Hi I know this thread is pretty old and I don't want to hijack this thread but I have a question. I want to buy a smart watch that has a good speaker for music. I've got two choices Huawei Watch and Gear s2 3G. Which one should I buy?
Hey guys, so just found this out by chance. Youtube playing in the background, started bubble bobble and instantly the speakers get way louder and thus better sounding with a better surround. Even when sound is off from the game.
What is happening? And is there some kind of root/nonroot way yo get them to be as loud when normally playing music.