Slow data speeds and spotty service - Samsung Epic 4G Touch

I've noticed spotty and inconsistent data/service on my phone. Even with full bars I get data speeds like shown in the attachments. When using the phone it will sometimes say I have no data connection and ask me to retry. I retry a few times and it finally loads whatever it is I'm loading. I've also noticed that my phone sometimes gets a little warm while in use. I've tried different modems with the same results and I'm about ready to just take it to the sprint store and get it swapped. Any suggestions on what might fix it? I can confirm that it is something with my phone because I've run side by side speed tests with my friends OG epic and their speeds are normal. Any help would be greatly appreciated.
Sent from my SPH-D710 using XDA

Make sure you have the HA/AAA passwords and also i figured out that in QPST in the PPP tab then click Um make sure the user ID and tether NAI are both Nulled

Dallinzzz said:
I've noticed spotty and inconsistent data/service on my phone. Even with full bars I get data speeds like shown in the attachments. When using the phone it will sometimes say I have no data connection and ask me to retry. I retry a few times and it finally loads whatever it is I'm loading. I've also noticed that my phone sometimes gets a little warm while in use. I've tried different modems with the same results and I'm about ready to just take it to the sprint store and get it swapped. Any suggestions on what might fix it? I can confirm that it is something with my phone because I've run side by side speed tests with my friends OG epic and their speeds are normal. Any help would be greatly appreciated.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Thats about what I get too. Its a combo of this phone and Sprints crappy network! My evo got better speeds as well.

I am getting the same thing too. Funny thing is that it just started being this way recently, it wasn't always slow. It is not just the data speeds, I am getting no service in places where I used to get service.
I have been seriously thinking about switching carriers and moving to t-mobile but a little afraid because I have been with sprint forever.
If something don't change by the end of the month, sprint may be losing another customer since the GSIII is on ALL carriers.
I am in Raleigh/Durham NC by the way.

I agree... it didn't feel so bad until I got my ET4G, but I just figured it was a network issue. I'm trying the EL29 modem on my Calks 1.6 now. If anything I'll try going fully stock and see if that helps.

Welcome to the Sprint network

Some people are experiencing network issues in places where Sprint is upgrading to LTE. I don't know how far-reaching the effects are but could possibly have something to do with it.
Sent from my Epic 4G Touch

slickrichierich said:
Make sure you have the HA/AAA passwords and also i figured out that in QPST in the PPP tab then click Um make sure the user ID and tether NAI are both Nulled
Click to expand...
Click to collapse
lol wtf

Yes, I notice the same thing lately with Sprint Wimax, I may have to dumb Sprint later. Sprint data speed gradually slows down from time to time, some area, Sprint shows only 1X, I look at friends' phones with Verizon, ATT and Tmobile, they have very good speed. My brother has Verizon LTE phone, I speedtested at the same location, he got like 17mbps download and upload is about 15mbps, mine is 1X speed. Suck, I gonna say goodbye to Sprint later.

Welcome to the Sprint network with the New iPhone4s d-bags. Seems like things were great till they showed up. Even my Evo got slower.

data
Maybe your phone is stuck in 1x..
What i do is i go into debug (##debug# in dialer) and i go to others, and then i select hdr/1x and i click on evdo mode. Try doing this but you need your msl.
Caution: ive tried it on ics roms and its really weird. Try going on a GB rom and do that. Oh and on EVDO, you wont be able to recieve messages, so when you are done change the setting back to hybrid.

durhamite said:
I am getting the same thing too. Funny thing is that it just started being this way recently, it wasn't always slow. It is not just the data speeds, I am getting no service in places where I used to get service.
I have been seriously thinking about switching carriers and moving to t-mobile but a little afraid because I have been with sprint forever.
If something don't change by the end of the month, sprint may be losing another customer since the GSIII is on ALL carriers.
I am in Raleigh/Durham NC by the way.
Click to expand...
Click to collapse
NC market has some EVDO issues affecting certain users.
I was just told this after getting off the phone with them earlier today for a different issue.

Still incredibly slow, but I'm hoping the network update fixes some things. Thanks for the information though!

Related

How to improve 3G?

Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
Welcome to sprints idea of 3g
God's honst truth man... if thats all you get... thats all you are going to get because sprints 3g network is the worst i have ever seen. Bar none. Even little us cellular has better coverage and twice the data speeds as sprint does here in iowa.
There is no possible way for the phine or any hack to it to speed up sprints crap network.
My advise to you is to cqll sprint and plead your case, that you paid for 3g and are getting 1x rtt speeds 24/7 and politely demand a credit to your account like i do every month.
And then call back about 5 minutes later and ask to speak to the retention center because you want to cancel your service because you arpe not getting service you are paying for.
Then tell the retention persion you were thinking of getting the Airave but cant afford it and see if they will give it to you free on the basis of poor service and they typically will.
I did, and got one for when i am at work and the boss wont let me use it because it uses works internet for voice and data.
Sent from my PC36100 using XDA App
Figures... Should have went with ATT or Verizon.
I know in the old days of 3g internet hacks Sanyo phones had a data cap screen that was accessible via ##040793##. From there you could change the data rate, 144K/230K. Not sure if we have the same here but phone codes may be a place to start.
Mmmmhmmm. Just be glad you don't have the epic and are capped at 150kbps up.
I think sprint has finally gotten 2 good phones and 4g, so now they think they're the top dog and can do whatever they damn well please...it's like a cycle with them. Bad service>>>loose all of their customers>>>cheap, semi-good service>>>get customers back>>>become assholes again>>>loose their customers...
werxen said:
Figures... Should have went with ATT or Verizon.
Click to expand...
Click to collapse
lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
Last-Chance said:
lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
Click to expand...
Click to collapse
Well Verizon has amazing android phones for one. There is a data cap for ATT which is true but no cap for Verizon. You know now that I think about it I might do the force roam hack on my Evo and see if if I get better 3g speeds.
I have no idea what any if you are talking about, I get better 3g speeds on Sprint then I ever did with any other carrier I've had.
Sent from my HTC Evo 4g
am I doing something wrong?
on 3g I pull down at least 512 up
Sent from my PC36100 using XDA App
werxen said:
Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
Click to expand...
Click to collapse
I wish I could get speeds that fast consistently. Actually what you are getting is right about on par for 3g. That's prob the avg speed one would expect to get. There are higher areas and lower areas depending on a lot of things. A 100KB connection is nothing to complain about. I've personally never had a connection over 150 KB.
Sent from your mom's phone.
Not sure if its sprint or my phone but I can't break 40kbs down on anything and 3g cuts out all the time. Crappy....
The first thing I would do to verify your 3g speeds is to unroot your phone, and make sure you are running the latest .93 hboot release and sprint ota release. If your phone is already in this state (un rooted and latest hboot) then ignore me.
You should also look into unrevoked forever if you haven't already...it runs off the current hboot, and I've noticed that something about that hboot does help 3g speeds on some rooted phones if you go that route.
I've done a ton of research and practical testing on this subject and I can say without a doubt that the evo's current rooting methods DO have a negative impact on some 3g phones in some areas. And I'm not talking about 100 or 200 kbps here or there. In the same house, same phone, 1 rooted and 1 not. That was the ONLY difference. The rooted phone got 7 kbps. The stock got 1800kbps. I swapped phone setups so that the rooted one was now unrooted and vice versa. That time the rooted one got 47kbps and unrooted was 1681 kbps...in other words the problem followed the rooting process, and not the phone. I've done dozens of tests like this and others in various areas within the surrounding wilmington delaware area.
I have access to 3 rooted evos, 1 evo that is always stock, as well as a samsung moment. The 4 evos are all rev 3 nova. I also did similar tests on the hero with the same sorts of results. Feel free to pm me or post here with any questions.
EDIT: the kbps numbers I listed were for download speeds. Upload speeds on both rooted and unrooted, regardless of build or boot version, were consistent at around 600 -700 kbps during almost all of my testing.
EDIT2: I forgot to say - this problem also happened to me when I changed recoveries from clockwork to AmonRA. So it's not JUST the rooting process that can cause this, but several low-level engineering commands, such as flashing a kernel, upgrading a ROM, etc.
Tiepoz baught two yoo bi swype"3
That's pretty crappy, I get full 3g pretty much everywhere around St. Louis until I get out to the country. And pretty good 4g around town. My 3g is about 1.5mb down. 4g is 5 to 7mb down.
Sent from my PC36100 using Tapatalk
Flash the PRL to connect to Verizon's towers. I get 1.2 mb/s even see 2mb/s occasionally. Of course ping times are raised.
It's pretty hit or miss here, one day I will get 50-150k down and the next it will be +1meg. Next time it get drops below 500 you can bet I will be talking to somebody about it though, their advertised 3G speed is 600kb - 1.5mb.
100kb is ridiculous
I get anywhere between 500-1mb down 100-200kb up. My 4G easily does between 2-6mb down and 1mb up. People just love to complain. You didn't realize this within your 30 day trial? If so, why didn't you switch carriers?
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
You live in an area with poor coverage or your phone has a faulty radio.
I get good signal and up/Downs on 3g. If I nandriod away from cm6, I can get 6-7mb down and 1mb up with 4g in San leandro CA.
evohack99 said:
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
Click to expand...
Click to collapse
Speedtest... its in the market.
Sent from my PC36100 using XDA App
I think it is my radio. I was getting fine speeds up until 3 days ago when I noticed severe loading lag in my tethered apps. I get decent pings ~ 200-300ms which is not too out of the ordinary. I did a speed test other day and it was 50KB/s down and 70KB/s up. I figured it was just a faulty day but it has gone on far too long now. This is with 5/5 bars too... Just gotta wait for my new Evo to come in. Seems like every hardware ****up is happening at once.

So I brought my E4TG in to be looked at.

I brought my phone to the Sprint repair store to have it looked at. I was having crappy data speeds and poor phone signal.
The tech took it and ran some tests, he said it failed the data speed test.
After 45 min he said he changed and separated the voice and data profiles. I asked if I was to reset the phone would the changes be gone. He said no it's done server side to the account. He said the only thing I might notice is a little lag when I push emails to the phone.
My phone signal does seem a little better and data seems a bit faster. My question is what he said make sense? Or did he just blow smoke up my ass to get me out of the store.
i would like to know this too...
updated PRL and Profile maybe? Settings/about phone/ system updates
Some things have to be done by Sprint on the server side.
check your underwear for smoke stains, bro...
Can resetting the data profile and so forth on their end improve/fix some provisioning/data issues?
Yes.
Is it going to fix the current problem with Sprint's data speeds and/or LOS?
Absolutely not.
LOS is a problem with the firmware on your phone.
Data speeds are a result of an aging network that cannot support the amount of data users are using. [Although with Sprint Network Vision that is changing]
mattykinsx said:
Can resetting the data profile and so forth on their end improve/fix some provisioning/data issues?
Yes.
Is it going to fix the current problem with Sprint's data speeds and/or LOS?
Absolutely not.
LOS is a problem with the firmware on your phone.
Data speeds are a result of an aging network that cannot support the amount of data users are using. [Although with Sprint Network Vision that is changing]
Click to expand...
Click to collapse
I wasn't having LOS, it's was more crappy data speeds and low call signal strength. In my case I came from using the Epic 4g and where I lived I was getting 3-4 bars compared to none to 1 with the ET4G.
With my old phone my upload/download speed was twice of what I'm getting now.
Dvin211 said:
I wasn't having LOS, it's was more crappy data speeds and low call signal strength. In my case I came from using the Epic 4g and where I lived I was getting 3-4 bars compared to none to 1 with the ET4G.
With my old phone my upload/download speed was twice of what I'm getting now.
Click to expand...
Click to collapse
I understand that, I only mentioned it so everyone was clear on that.
It's possible that a re-provisioning could improve your situation but it pretty much just sounds like your reception is just Samsung's crappy radio firmware.
You may want to take the device back to Sprint if the low radio reception continues and maybe they can swap it out.
The data end of it is just what I said above.
I know there are quite a few things that they can do server side (for example, your voicemail can become corrupted on their servers, which only they can reset. Long freaking process.) but this seems to just be a load of smoke.
Bars don't mean much from phone to phone, I've made calls and sent texts with no bars. I've also seen my phone side by side with other Sprint phones with mine showing 1-2 less bars but having the same dbm. Data speeds HOWEVER have just sucked since day 1, sometimes I'm lucky to be faster than dialup.
Sent from my SPH-D710 using xda premium
Dvin211 said:
I brought my phone to the Sprint repair store to have it looked at. I was having crappy data speeds and poor phone signal.
The tech took it and ran some tests, he said it failed the data speed test.
After 45 min he said he changed and separated the voice and data profiles. I asked if I was to reset the phone would the changes be gone. He said no it's done server side to the account. He said the only thing I might notice is a little lag when I push emails to the phone.
My phone signal does seem a little better and data seems a bit faster. My question is what he said make sense? Or did he just blow smoke up my ass to get me out of the store.
Click to expand...
Click to collapse
Hmm...I've been a sprint tech since June when I got hired, and I haven't heard of something like this yet. AFAIK, voice and data provisioning are already separate, using two independent programming menus. I'll ask my fellow techs tomorrow when I'm in if this is indeed something possible.
Keep in mind though, there are A LOT of internal tools/sites at our disposal, so many that even experienced techs are discovering them for the first time occasionally. They only cover so much in our training. Many are redundant (old tools that instead of being revamped with new features a new tool was released), but a lot of times they have one or two unique pieces of functionality that still make them useful.
Sent from my SPH-D710 using xda premium

[Q]Data Speed Woes.

Just got mine on today from the retail store the guy activated a new Sim card for me and my data speed is terribly slow it doesn't even seem like it's 3g . Any ideas why its so slow?
Sent from my SGH-T989
what phone did you have before and how much did you use your data....could be tmobile throtteling
I'm only getting about 5-6Mbps which I would get on my MT4G... but it's the service in this area, not the phone's fault
HOWEVER
I am getting such bad upload speeds it's puzzling.. giving the phone time to adjust, I'll test again tomorrow because for some reason anytime I change phones the data connection seems to act weird the first day..
The phone in my store which is in a 42mbps area gets 15mbps with every test I did.
I'm getting 8 - 12 Mbps avg.
Just did a test right now and got 10,390 kbps using a 1MB file.
Seems pretty much the same as my HD2.
Remember that HSPA+ speeds are theoretical, the chances of you reaching those speeds are slim.
ok so after two t mobile calls and numerous network resets im getting absolutely ****ty speed test results. the browsing is ok but seems to be really laggy. hmm..
also noticed under settings/aboutphone/signal/MobileNetworkType i get UMTS and it will switch to HSPA randomly. could this be the reason? or should it say HSPA+? can someone verify this?
You won't get 4G speeds everywhere.
im aware of this..
i had a sgs4g which i lost 2 weeks ago and it was nothing like this.
it feels like my connection is capped at 56k
It could be the network, there could just be a lot of congestion. It happens to me sometimes too, one day I'll get 12mbps & the next I won't be able to get over 5. Try your sim in another phone if you can & see if you get the same results.
i used to get anywhere from 5mbps to 15mbps with the sgs4g.
im ashamed to say that i am getting half a mbps. lol
Speeds suck near Phoenix 2.4mbps
i talked to t mobile couple days ago, the technical support had to issue a ticket in order for it to get resolved. the lady said that my Internet should be back to speed in 3 days! Its not phone related its definitely a network glitch of some sort because i am getting 60 kbits. My very first bill cycle is days shy from being over and yet i have not been able to use 4g speeds.. even edge speeds is faster than what i am getting. I believe i shouldn't be held responsible to pay the web data portion of my bill for this month. its only fair.
Try this (if you haven't already).
Pull up your dialer, then dial
*#*#4636#*#*
Select "phone information"
Scroll to the bottom and select
Either "WCDMA Preferred" or "WCDMA Only".
This can be changed from the network settings also. However, I had ****ty data speeds at first too and, for some strange reason, the two menus did not match up... Using the dialer method it was on GSM and inexplicably went back to GSM on its own a couple times.
Hate to say... But if tmo says they are filing a ticket, most of the time the rep just exhausted what their knowledge or troubleshooting is telling them to do and a ticket doesn't change anything.
The GS2 should unquestionably whip the MT4G, HD2, SENSATION as well as most other phones in data speeds, consistently. I can say this from personal experience.
Interested to know how it turns out for you.
Sent from my SGH-T989 using Tapatalk
data speeds are eye popping!
This phone is great! I'm getting a whopping 60kbps/30kbps. We really standing still now! Tmo tech say everything is fine on there end so back to the store I go.
Sounds like your throttled, or your stuck in gsm/edge mode. Check to see also if your on gsm/wcdma, thts what it should be on. You could be on 2g/gsm setting. I put mines on tht setting from time to time.
Sent from planet neblon in the 2nd region of the samsung989 galaxy
i feel your pain, t-mobile can be very spotty in some places. I dont think its my phone!!
Sent from my SGH-T989 using XDA Premium App
LpSk8r said:
Sounds like your throttled, or your stuck in gsm/edge mode. Check to see also if your on gsm/wcdma, thts what it should be on. You could be on 2g/gsm setting. I put mines on tht setting from time to time.
Sent from planet neblon in the 2nd region of the samsung989 galaxy
Click to expand...
Click to collapse
I thought the same thing but tmo said I'm not throttled. gsm/wcdma(auto) is checked.
Thank for the advice though.
Edit: I put the Sim back in my vibrant and the speeds are the same. So I'm going with bad Sim or they are throttling me and don't know it. To be continued.
So they put in a work order and said they will get back to me within 72hrs. If it's not fixed I'm going to sprint. Tried the Sim in the amaze and sgs2 in store same speeds. Funny thing one of the questions asked while filling out the work order "do you tether?" Lol. Of course not.
I'm getting as high as 13mbps and almpst 2 upload speed. My g2x got half of that at best most of the time...
Sent from my SGH-T989 using XDA App

Werid 4g speeds, need help ruling out phone or network

I bought a Tmobile Galaxy S3 on new years from staples, and since ive got the phone ive been experiencing strange 4g speeds. While im in my house, I always have full signal strength, and it always says 4G. I live in the Bronx in New York City, and when the 4g is working properly, I get upwards of 20 megabits down, and 1-2 up. Now I could literally be sitting in the exact same spot, and later ill test the phone and it says 0.2 - 0.3 megabits, and like over 1000 ping and the up is so slow it doesnt even measure it. It usually comes back after waiting, turning airplane mode off and on multiple times or doing a battery pull. I find it strange that I can get either 21 mbps or 0.3 in the same house, while always having full bars. In the phone status sometimes it would say UTMS or HSPA, so it does switch from 3g to 4g sometimes. The thing is my previous phone was Nexus S with 3g and im pretty sure I never had a problem loading a simple image in my house because the internet was so slow. I consistently pulled 3-6 mbps on that phone. I tried calling t-mobile 3 times and they give me the same basic crap, like clear your cache, make sure airplane mode is off (really?) make sure youre network mode is on auto (i tried auto and wcdma only and it still gets slow) and all that other stuff. Is there anything else I could try to see if its a network or phone issue?
It sounds like it might be something with your local tower. I would call Tmobile and put in a repair ticket.
Sent from my SGH-T999 using Tapatalk 2
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
It wouldn't hurt to try. What are you currently running? (rom/kernel/modem)
Sent from my SGH-T999 using Tapatalk 2
Completely stock 4.1.1, with UVDLJA modem, which is the latest I believe. The phone is relatively new so I wanted to try touchwiz before I rooted. Does installing something like cm10 change the modem? Or is it independent of rom/kernel. I saw an application for tmo that can change between multiple modems pretty quickly, I might give it a try.
Sent from my SGH-T999 using xda app-developers app
My opinion
tigim101 said:
Thanks, I just did that. Called t-mobile and just directly asked them to check for tower issues, and they filed a complaint. They said to check back in 3 days, hopefully this gets fixed, or else it might be the phone. Do you think flashing different modems would change anything?
Click to expand...
Click to collapse
I work for T-Mo,
If I may lend my opinion,
To me, it definitely sounds like the tower. If you go from 20Mbit down to 0.2, and with 1000ms latency, it's super obvious there is something
wrong with the tower, or there is significant demand on the tower from other users, hey its NYC population density is insane.
Something to note as well, New York City is "in progress" for "network modernization" where they are switching to 1900Mhz.
This is why some people who have iPhones are now getting 3G in certain areas, unlocked devices, as well as AT&T phones can have 3G down there.
Due to this, since there is quite a lot of switching around going on down there, that's probably what's going on.
Example:
http://www.tmonews.com/2013/01/t-mobiles-network-modernization-what-is-it-where-can-i-get-coverage/
Hope it helps.
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
tigim101 said:
I see, well that makes sense. I dont really mind if its a tower issue because thatll be fixed eventually, I just would of hated if I had to replace the phone, it would of been such a hassle because I didnt buy it direct from t-mo. Thanks to both of you!
Also, since t-mobile seems to be using multiple bands for 4g, I guess it would be better to leave it on auto in network settings?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If it helps you at all to see if you are on a different band than 1700/2100mhz
You can go into the dialer and do:
*#0011#
Up top mine says band 4
Which is for 1700mhz AWS
BAND 2
which is for 1900mhz PCS.
You might be on band 4 or 2 on a tower by tower basis, or if they are making adjustments
You might be switched but that is above my pay grade lol

Question about 4g data

Hey guys,
I just switched from Verizon to t mobile and I have a question about their data connection.
I know they have 4g and 4g lte but are you suppose to get data while on regular 4g?
Whenever I'm on 4g I get no data even with full bar. I am currently on Jedi V5.
Thanks in advance.
Yes. Data should work at all times. Even on 4G.
Sent from my Galaxy Note 3
bryanthomas007 said:
Yes. Data should work at all times. Even on 4G.
Sent from my Galaxy Note 3
Click to expand...
Click to collapse
Any idea why there is no internet with full bar on 4g? Or how I can fix it?
hslayer said:
Any idea why there is no internet with full bar on 4g? Or how I can fix it?
Click to expand...
Click to collapse
you need to further explain in detail what is happening on your phone? maybe a video or something.
XxLostSoulxX said:
you need to further explain in detail what is happening on your phone? maybe a video or something.
Click to expand...
Click to collapse
I have full bar on 4g and i try to load page on my browser and it doesn't load, same thing with apps that require internet connection, they will not work
hslayer said:
I have full bar on 4g and i try to load page on my browser and it doesn't load, same thing with apps that require internet connection, they will not work
Click to expand...
Click to collapse
lawl tmobile sucks....no but seriously, i would recheck your apn settings, make sure theyre all in order...otherwise...thats strange, i know that i have LTE all the time, but if i make a phone call, i drop to 4G because the LTE Radio has to be disabled temporarily when im making calls, which is understandable, the only other thing i can think of is T-Mobile being at fault for some kind of issue on their end. but if you can check your apn settings and try again see what you come up with.
the SAME thing happens to me. I believe it has todo where we live? Anyways in my house when I do loose LTE and get even full bars of 4G its worse then 3G. Half the times it says no connection other times it takes forever to load. I tried going in and out of airplaine mode tried turning ut off and on ect. Also tried to dial##2263## and don't work on my phone. Maybe because of the ROM? But yea my 4G is crapppp.
Sent from my SM-N900T using Tapatalk
I also am in the middle of switching over from Verizon to T-Mobile. This is going to be a really hard decision to stay or not. In terms of Data, T-Mobile is no where near Verizon even if they have faster speeds on SOME of their towers. Verizon is very solid and I just always have Data. It isn't something you ever even think about. T-Mobile on the other hand is very hit and miss. When it is good, it is very good but when it isn't, well it isn't.
So to get to you problem, I am seeing the very same thing with my two completely stock Note 3's. I just took a trip this weekend up the cost (Los Angeles to Pismo Beach up HWY 101) so I got to see the how the network does on a trip. for MUCH of the trip, I had a very strong 4G signal but had EXTREMELY slow data speeds, It was basically unusable. Google Maps for example was completely unusable since the map wouldn't update with this extremely slow or no data connection. What I am seeing with T-Mobile is that the connection type indicator such as 4G has 0 to do with what speeds you are going to get. Many of the 4G towers I was on was only giving me download speeds in the range of 0.1 to 0.01 Mbps.
I am within an excellent range for the tower at my house, I can actually see it from my house with no interference between it and me. My speeds on what shows to be a strong 4G signal is Ping = 644 ms, Download = 0.69 Mbps and upload = 0.85 Mbps.But again, on my trip, there were many times that full bars of 4G gave me no response to anything I tried to do that required Data.
T-Mobile may have the fastest speeds when you can get them but there are WAY to many towers and that have 0 to very slow speeds on major highways! You can't even use Google Maps on US HWY 101?
I really want to stay on T-Mobile but coming from Verizon it is a huge step backwards in terms of data reliability. If I do end up staying, I really hope they start concentrating on making the data network actually usable when you are driving around. I would rather have 4 or 5 Mbps of speed on every tower vs 25+ Mbps on some towers sprinkled around that your lucky if you live next to one.
chuko303 said:
the SAME thing happens to me. I believe it has todo where we live? Anyways in my house when I do loose LTE and get even full bars of 4G its worse then 3G. Half the times it says no connection other times it takes forever to load. I tried going in and out of airplaine mode tried turning ut off and on ect. Also tried to dial##2263## and don't work on my phone. Maybe because of the ROM? But yea my 4G is crapppp.
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if you are running a touchwiz rom its *#2263#

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