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Hey everyone,
Can anyone tell me if they've experienced this problem too please. I keep losing one particular contact on my HTC Desire. Once I've saved the contact to the phone, it could be there for a day or for 5 days before the cantact is deleted on its own accord!
Any ideas???
Many thanks.
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
willumpie82 said:
does the record contain special characters? google sync doesn't seem to be able to handle these
(eg: ë é è ä á )
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Click to collapse
Nope, nothing mate, just a plain old name and a phone number.
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
socktug said:
When you save it, try saving it as a google contact, then sync it. I had that problem till I did this.
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I was set in Google Contact and my Contact still deleted from my Contact
How to fix it?
Try adding it on your PC (in Gmail, via browser). I know it's not really a fix, nor it helps you understand what's going on, or prevent it happen with another contact but ... it's worth trying.
Its actually losing any new contact now. I saved a new one last Saturday, and now its "lost" it already! :-(
I had this problem on stock orange Rom.
Have had no problems since I rooted.
Guys, it seems to happen to any new contact. Any idea why this is happening? I'm not even close to the maximum number of contacts.
Anyone else have this issue too?
I had this issue with my Hero, that it would delete the second phone number I added to a contact, everytime I synced.
I got around this by changing the sync options to "replace item on PC" in the conflicts section, and it worked.
It seems for some reason the sync kept thinking the new data in the phone somehow is the older one or someting.
Give it a go and tell us what happened.
But this isn't even happening when I sync mate! :-( It just doing it randomly, any new contact I add.
Guys, was just checking System Updates on my phone, and Software 1.21.405.2 was available. I've just downloaded and installed it, was looking through me phone including my messages and noticed its added one of my missing contacts!!! :-D Hopefully was bug has been fixed!!!
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
ThePriceIsLight said:
I had a similar issue a few days ago - I added a couple of contacts to one of the default 'Groups' (Family, Friends etc).
Once added they disappeared from my contacts list on the handset. I moved over to the 'Call History' panel and found them, and switched the group option back off. But they were still not showing in my contacts. I thought they'd been deleted.
I jumped into G-Mail Contacts on the PC and found that they were still in the 'All Contacts' list, but had been taken out of the 'My Contacts' list.
By selecting each contact, and clicking the large 'Move To My Contacts' button on the top bar, they instantly reappeared back on the phone again.
Hope this makes sense and stops anyone wasting time trying putting the contact info back in again.
All this happened before the latest 1.21.405.2 - maybe this has been fixed though.
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This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
pascanu said:
This is why I suggested adding a contact in Gmail. If you have problems with Google apps (gmail, contacts, calendar) it's allways good to check with the mothership (Google) to see what's going on.
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Click to collapse
I understand what your saying mate, but I'm a bit of a tart, I'd want all my contacts the same and be on the phone, not as SIM, Google, etc... I know what your saying is an easy fix, but it shouldn't be like that, the phone should bloody manage something simple as remembering a phone number! lol.
Anyways, fixed now, job done.
Yes I have the same problem. I hardly ever sync my phone because I have a Mac. Today my contact of my husband just disappeared, this contact I use the most, has the most details within it.
I know that the new download may fix this, but I use Skype on 3 and I do not know if skype will work after the upgrage. I use Skype to contact my family in South Africa.
I'm getting this really annoying problem for the last few days after a rom update. Whenever I access the Facebook directory in People (online directories tab), a message popup:
The application Facebook for HTC sense (process com.htc.socialnetwork.facebook) has stopped unexpectedly. Please try again. Force close.
I've tried everything below but nothing works:
1. Remove Facebook account and add it again
2. Clear data and cache of the app
3. Try flashing another ROM
4. Unroot to original ROM
I think the problem is with my Facebook friend list but I can't figure it out. Has anyone experience the same problem as mine? I have around 400 friends in Facebook.
Update1: If I choose "View" in the Menu, the number of Facebook contacts is correct. Some of the facebook contact have been synched with photo, but still I cannot access the Facebook contact list.
No reply. I guess I'm on my own to solve this.
I did a google search and this came up I am having the same problem did you find a solution?
I am in. Just notice this problem too
I found removing the fb for android (?), and doing a full sync and link contacts help.
Really sure for the linking contacts step. Since i notice that fc happens everytime i use it to those with multiple contact (same phone,mail,etc) but not yet linked.
Occassionally, my phone will say something like find multiple contact bla bla bla. I just choose link em all. Now i rarely get fc
Sent from my 001HT using XDA Premium App
My problem is similar... HTC Evo 4G (original EVO), (being an admitted NOOB to the android arena), I rooted my phone... then had to unroot, and return to Sprint after falling out of the car window, and being run over by my back tire, (damned dogs, jumping up, happy to see me!). Sprint's techs said that if I didn't have the triple layer Seidio Extended case on it, it would have crushed the phone completely). As it was, my screen was broken, and I had to have the phone un-rooted to get the service.
Got the phone back ($37 for the repairs, Thanks Sprint!), and re-rooted her, and back in business... everything worked... until I couldn't find the root manager, I had used last time, so started using Root Explorer. I bit more advanced, and less noob friendly, if you ask me... as I was deleting bloatware, I deleted both Facebook AND Facebook for htc sense... I got the sense ver. back, and synce with my contacts by setting up the account again... only thing is, I can't upload pics. I could before, just can't now.
Only thing different I can recall doing this time, over last, was getting rid of Friend stream and a few other things I didn't last time (football, nascar, for example). Admittedly, I deleted things that didn't look like they belonged with any apps I was keeping. So, who out there knows what files may be associated with uploading photos to FB, via htc sense? I have the actual app, as old as it may be... was this one ever updated from 2010? I'm not looking forward to re-flashing the phone, just to restore one issue... but I will if I have to.
Thanks, in advance!
Mac-
You have a HTC EVO 4G. So please ask in the forum for this phone.
Sent from my HTC Desire using Tapatalk
I have a very strange bug since downloading and installing the latest OTA update. I'm just running a stock system if you need to know.
Basically after the update I went to messages and some old messages I have are shown as being received from the completely wrong person :S These messages were not originally received on my desire HD but I put them all on it when I got the phone. The original person who sent them is in my contact list and linked with their facebook account and all that. Before the update it was showing the messages as being sent from the correct person.
Is there any way to fix this...it's very frustrating as there are over 50 messages which it has done this for.
I cannot say if it's doing it with new messages as that person is away on holiday so I can't check but messages received on my DHD from them seem to be ok...it's only happened with the messages I transferred onto the phone.
Thanks
Also I've now tried backing up all those messages to my gmail account using the SMS Backup+ app. They appear on my gmail from the original sender, then I deleted them off my phone and restored them using the app but it goes back to being shown as the wrong person (it keeps linking it to the same wrong person). The only details I have of the wrong person are what has been sync'd from facebook. There is no connection between them and the original sender (and I've checked all the contact links).
Also I wanted to try deleting that wrong person and then restoring the messages but I cannot figure out how to delete them off the phone. They are only on the phone because of the facebook contact sync so when I try delete contact it gives me a list of my contacts which they are not on as they're only in the 'people' section. I guess deleting them of facebook would work but I don't want to do that if possible.
Sorry if this is getting confusing.
well, tried to unlink facebook contacts with your contacts ?
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
ricocchet said:
I have this problem as well, only happened after the latest update.
I think to rectify this a new update will be released from HTC as this bug was also present on the original Desire phone, and resolved with a update.
Very annoying I agree, lets hope its fixed soon.
Just out of interest which country are you in and which network are you on?
Im in UK and on T-Mobile.
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Click to collapse
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
ccart said:
I'm in the UK on o2 but the phone was bought new unlocked.
I even went as far as deleting the person off facebook. The messages then appeared as they should from the original contact but I then re-added that person and as soon as they accepted it linked the messages back to them. Its so strange as these people have nothing to do with each other, their names aren't even similar.
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Click to collapse
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
ricocchet said:
I rectified this problem by conducting a hard reset.
Probably not the news you want to hear, but it solved the problem for me.
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Well I thought about it but decided to contact HTC support first. They suggested that I backup all my contacts to my SD card then delete them all off the phone. I really didn't see how this would help since the person being linked to the messages wasn't a 'contact' he was just added to the People app by facebook.
Also another thing I noticed is that on facebook some people choose to put their phone numbers up which get put on the phone when you sync your facebook contacts with the phone. This particular person decided to be clever and instead of putting actual numbers they put things like 'Mobile: I'm not telling you' so the number was saved on the phone as 'I'm not telling you'. I decided to go in and edit these on the phone (cause you can't delete them) to just numbers i.e. '12345' so that none of his numbers were text.
Then in desperation I went and did what HTC recommended, deleting my contacts and restoring them and the problem was fixed!!!!
Unfortunately I can't confirm which of the 2 methods I tried actually work cause I did them without checking to see if they problem had been fixed in between.
So for anyone else with this problem. Check the person who the messages are being linked to, if they have text for their phone numbers, edit them to numbers (any numbers). If this doesn't work go to People>Menu>Import/Export>Export to SD card, then select all the contacts. Then in People go to Menu>Delete>Menu>Select all and confirm. Then restore the contacts by going to People>Menu>Import/Export>Import from SD card and that should do it!!
Has anyone have this happen? I have my contacts linked on my phone through my Google e-mail. Got my phone on December 18th area and haven't had any issues with it until yesterday and half of my contacts disappeared. I was texting my wife and her name was showing on the incoming text and there was a time where she sent two-three text messages before I could check them and I was looking at the text in quick reply as I scrolled through them I noticed the first text had her name and the two after had her cell number. I thought that was weird but didn't think much of it, then later that day I had a unknown number call me so I answered it and it was a friend I had in my contact list but rarely talk to. That made me suspicious enough to check my contact list and sure enough, like 90% of my contacts are gone. A few survived but I've messed with settings and re-synced my contacts but still no avail. Anyone else had this happen? Thanks
Hey I had the same thing happen. I literally just looked at my phone minutes ago and saw this... I now have 4 contacts left.
I'm not sure what has caused it, anyone else?
Yea I just tried removing the account and re-adding it and that made no difference at all. I also tried adding another account with a few contacts in it and it only brought in one contact from the account.
I done a quick search on Google and it seems to be a pretty common thing that "just happens so get used to it". I don't think we are getting our contacts back.
Fixed mine!
Go to your Google Contacts on the computer(I searched Google Contacts on Google Search and it brought it up) and you should see a restore feature on the main thing with your current contacts. I restored mine using the "last week" feature and it brought them up and they are back on my phone after I re-synced. Hope this helps you.
Awesome! That worked!
Ive seen this before too. Haven't found a perm fix yet.
Hello, I have a stock z1 compact and in the last 2 months every time I try to access the contacts or make a call the phone or contact app crashes making it a nightmare to make calls.
I have cleaned the cash, reinstated the full phone to factory, nothing works, anyone has a solution for this? Or an idea on why this happens? Is it the sync on LinkedIn and Facebook contacts?
Thanks for the support
Anyone?
No idea, never heard of it.
In any case, try to reset again and only sync google contacts, leave LinkedIn and Facebook away. If it still works, add either Facebook or LinkedIn and check again. If it still works add the third one and you might know the reason.
I there thanks for the idea I tried it yesterday actually and keeps doing the same thing I think I might go for a rom instead of stock. Can I do this having a branded phone?
You can do that, but I still wonder why it happens.
What exactly happens? Do you get the option to submit the data to google?
Which release are you currently running on the phone?
It just appears the damn error message of a app crash saying that the contacts application crashed and asking to close it.I am the latest version. Thanks for your help
Probably it's some contact which has some weird letter/symbol in his address. Maybe you could check all your contacts in gmail, if you synchronize it. But yeah, no idea why this is really happening.
Hehe damn computers! Well Thanks nevertheless for caring very much appreciated