The G3 just dropped down on the floor with the circle case. Then It was working some minutes apparently with no problem, until I myself turn the phone off and restart it. Then the device just didn't turn on. The only thing is that the screen is black and the led notification blinking green and blue
when i connect the charger, the red led blinks once and then disappears, then after 30 seconds the red led appears which apparently shows that the phone is charging the battery. Also When I connect the phone to the PC, a sound of connection is heard from PC but the PC doesn't complete the device recognition process as no new device is found.
I tried to make a hard reset, but nothing happens when I press the power and volume down keys. Tried some other tricks with the battery and the hard keys on the phone but no result at all, as the same story just repeats. Does anybody have a solution for the problem? This devise is the only android device I have
Help
Please Help :crying:
ashkaboos said:
The G3 just dropped down on the floor with the circle case. Then It was working some minutes apparently with no problem, until I myself turn the phone off and restart it. Then the device just didn't turn on. The only thing is that the screen is black and the led notification blinking green and blue
when i connect the charger, the red led blinks once and then disappears, then after 30 seconds the red led appears which apparently shows that the phone is charging the battery. Also When I connect the phone to the PC, a sound of connection is heard from PC but the PC doesn't complete the device recognition process as no new device is found.
I tried to make a hard reset, but nothing happens when I press the power and volume down keys. Tried some other tricks with the battery and the hard keys on the phone but no result at all, as the same story just repeats. Does anybody have a solution for the problem? This devise is the only android device I have
Click to expand...
Click to collapse
Did you do anything else after/during the time that the phone was off? And is there no possibility that you cracked the LCD digitizer? I mean it might sound strange but this is what I had with my old phone. I dropped it, nothing serious but then I put it in my pocket and upon taking it out I noticed the screen not turning on. As stated above, my digitizer was broken and multiple people told me that the digitizer had a small crack which I didn't notice, then when I put it in my pocket I put too much pressure on the digitizer cracking it. The LED-light did work though, and this sounds very similar so my advise going to the store and asking wether they know what the problem might be.
(Hopefully this was helpfull hehe)
ashkaboos said:
Please Help :crying:
Click to expand...
Click to collapse
If you Don't see the LG splash screen when pressing the power button it seems like a screen or digitizer problem for sure.
BUT;
after you try turning it "on" let it sit a few minutes and see if you can call your self or send a text to see if it makes noise vibrates etc. to confirm a screen problem.
OR
Also you can try putting it into download mode.
Battery pull (don't turn on)
plug USB into phone but not computer
Hold volume down AND then plug usb into computer
if this comes up to a pic of something on the phone it will be software related. to get out of this mode you can do a battery pull.
Remember to always read up on topics and things you are doing. There are guides here on XDA to help you out.
Hope you get your phone working
Neorpowa said:
Did you do anything else after/during the time that the phone was off? And is there no possibility that you cracked the LCD digitizer? I mean it might sound strange but this is what I had with my old phone. I dropped it, nothing serious but then I put it in my pocket and upon taking it out I noticed the screen not turning on. As stated above, my digitizer was broken and multiple people told me that the digitizer had a small crack which I didn't notice, then when I put it in my pocket I put too much pressure on the digitizer cracking it. The LED-light did work though, and this sounds very similar so my advise going to the store and asking wether they know what the problem might be.
(Hopefully this was helpfull hehe)
Click to expand...
Click to collapse
I didn't do anything special after/during the time the phone was off. I checked the screen very carefully under a lamp. No particular sign of crack. Thank you very much for sharing ur experience.:good:
Tweakecho said:
If you Don't see the LG splash screen when pressing the power button it seems like a screen or digitizer problem for sure.
BUT;
after you try turning it "on" let it sit a few minutes and see if you can call your self or send a text to see if it makes noise vibrates etc. to confirm a screen problem.
OR
Also you can try putting it into download mode.
Battery pull (don't turn on)
plug USB into phone but not computer
Hold volume down AND then plug usb into computer
if this comes up to a pic of something on the phone it will be software related. to get out of this mode you can do a battery pull.
Remember to always read up on topics and things you are doing. There are guides here on XDA to help you out.
Hope you get your phone working
Click to expand...
Click to collapse
I tried to put it into download mode, but no result at all as no connection could also be made between the phone and PC. Moreover, I tried to make a text/call, but nothing is received by the phone. Thank you very much for ur suggestions.
ashkaboos said:
I tried to put it into download mode, but no result at all as no connection could also be made between the phone and PC. Moreover, I tried to make a text/call, but nothing is received by the phone. Thank you very much for ur suggestions.
Click to expand...
Click to collapse
Seems like the drop damaged the memory and the phone can't reload it, you will have to bring it in
suljo94 said:
Seems like the drop damaged the memory and the phone can't reload it, you will have to bring it in
Click to expand...
Click to collapse
Yeah that's plausible ! I'd bring it in too
Hope you fix your phone fast
Yeah... Probably it's a hardware problem. Someone who checked the phone in order to fix it, said that the problem had been with the device board. Even though I was satisfied with the phone, I have found out that the G3 is a sensitive device, as the height of the table from which it dropped down wasn't too much. So always take care of your G3 phone.
Hi,
I dropped my phone yesterday in the water. I was able to turn it on but the volume button was messed up, so I put it in some rice overnight. Today, in the morning I tried to turn it on and it was stuck in the booting LG logo. I turn on safety mode and then turn it off to get it working again. It was working fine until afternoon. The phone screen went black but it is still working (i was listening to radio and it was still on when the screen went black) I took out the battery and put it in to try to turn it on. LED flashes, it is working but still black screen (I was able to accidentally dial voicemail). The phone also heat up with just the battery inside the phone. It heat up even more when it is "turned on". Is this a hardware issue? Does anyone know how to fix it? I tried the volume down + power, take out battery and reinsert. Nothing works... I know this is a long post, I really appreciate anyone that took the time to read it. Thank you.
kenneth62936 said:
Hi,
I dropped my phone yesterday in the water. I was able to turn it on but the volume button was messed up, so I put it in some rice overnight. Today, in the morning I tried to turn it on and it was stuck in the booting LG logo. I turn on safety mode and then turn it off to get it working again. It was working fine until afternoon. The phone screen went black but it is still working (i was listening to radio and it was still on when the screen went black) I took out the battery and put it in to try to turn it on. LED flashes, it is working but still black screen (I was able to accidentally dial voicemail). The phone also heat up with just the battery inside the phone. It heat up even more when it is "turned on". Is this a hardware issue? Does anyone know how to fix it? I tried the volume down + power, take out battery and reinsert. Nothing works... I know this is a long post, I really appreciate anyone that took the time to read it. Thank you.
Click to expand...
Click to collapse
Yeah, sounds like a hardware error. Not really much you can do except get a new phone. Sounds like it's sustained water damage, despite that you put it in rice.
Sent from my LG-D855 using Tapatalk
Hi guys, having some trouble with my tablet. Started out of nowhere, but the screen doesn't light up until the device has been fully restarted, in which case once you lock the screen, the problem starts all over again and I have to restart it again. It also lights up when the device is off and the power cord is plugged in, but only briefly. Once it goes away, I can't use the power button or anything else to check the status of charging, only thing that works is unplugging it and plugging back in. It's still sensitive to the touch, there's haptic feedback, capacitive buttons work, it just stays black most of the time. Has anybody else had this issue and knows how to fix it? It came out of nowhere, the device is not rooted, haven't dropped it or anything. Thanks in advance
UPDATE: Fixed, thread can be deleted.
please , i have same problem with my note P601 ( android 5.1 )
how to fix it
please help me
hi, my brother gave me a old z5 premium to troubleshoot. It has no lcd (broken screen) and wants to me add one. When i connect to charge, the phone doesnt vibrate or make any noise. my dumb question is, does this phone need an LCD to turn on? i tried button combination but it does nothing. PC doesnt recognized it. it was working fine right before screen broke. I just dont want to buy a replacement and new battery then turns out its completely dead. even tried the button inside the tray to see if it reboots, but nothing..
I'm not completely sure, but mine was still booting up with a broken display and with no display at all. Are you sure the battery isn't completely dead (over-discharged)? That can even prevent the phone from charging while it's off. See what happens when you check it with a multimeter.
i started PUBG game and suddenly screen went black but sounds were working. I forced restrarted phone by holding power button but same screen doesnt turned on. If i call my number phone rings, bluetooth gets connected automatically, means everything works fine except screen.
I tried to replace the screen with new one but same error, new one also doesnt turned ON. If anyone can help me with this issue.
Wherther any IC or any mainboard circuit issue. Please help me.