Related
So a few times a day my phone will start bugging out, vibrating and the same menu that would pop up if you pressed the menu button would come up. I find it pretty weird, I can't reproduce it but it comes and goes.
Sent from my SPH-D710 using Tapatalk
Same with me.
Send from my SGSIIE4GT using the XDA app for Android
This kinda sucks because I have a feeling it's a hardware issue, I'm over my 14 days and I'm scared that I might get a phone with LOS. Damn I thought I almost got away with a problem free epic.......
Sent from my SPH-D710 using Tapatalk
Same is happening to me, I made a thread about it and no help, might be a hardware issue.
Sent from my SPH-D710 using xda premium
tonight mine freaked out a little bit but not exactly the same as yours. My phone appeared to freeze up for a few seconds and then anytime I pressed any of the capacitive buttons the voice talk app would say "what would you like to do?" I had to reboot it to get it to stop.
Krnla said:
Same is happening to me, I made a thread about it and no help, might be a hardware issue.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I Google's it a bit and it looks like others have this issue as well. It used to only happen once a day but lately it's more often. Issue seems to be getting worse. I know for sure tho when I bring it to sprint it won't happen at all and I'll have to argue with them.
Sent from my SPH-D710 using Tapatalk
sorry for ressurecting an old thread. but anyone with a fix for this? i swear this hasnt happened untill like my 15th day lol..
someone help!
Im having the same problem.. But I can watch my menu open and close on its own. I cant figure it out to save my life. I got this oct 15th its now nov 4 th.. If I go to our sprint store & get a hassle, someone will be eatin this phone..
Sent from my SPH-D710 using xda premium
Well front desk girl almost ate this phone.... I felt kinda bad abt it afterwards.. Repair guy stayed behind the glass window... So after some pressure, they decided it was a hardware issue with the touch screen, an replaced the phone.
Sent from my SPH-D710 using xda premium
Yea, I get this issue every now and then. Some of the ROMs give me less frequency, but it always seems to happen again.
jmcghee1973 said:
Well front desk girl almost ate this phone.... I felt kinda bad abt it afterwards.. Repair guy stayed behind the glass window... So after some pressure, they decided it was a hardware issue with the touch screen, an replaced the phone.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
congrats on getting a replacement. unfortunately, im outside my 14- and 30-day period so i suppose im stuck with this issue
anyone with any more info on this? Mine starting doing this recently.
Factory Reset was a no fix.
This started happen to me too, my home button gets "stuck" when i press the power it would take a screen shot. I hope its not a hardware issue, i really baby my phone. I am calk rom 2.0. Also i belive samsungs warrenty should cover it for free.
Sent from my SPH-D710 using XDA App
ranchosteve said:
This started happen to me too, my home button gets "stuck" when i press the power it would take a screen shot. I hope its not a hardware issue, i really baby my phone. I am calk rom 2.0. Also i belive samsungs warrenty should cover it for free.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Damn, that doesn't sound right. I wouldn't wait if it happens anymore. If you don't have insurance, will they charge the $100 deductible?
Sent from my SPH-D710 using xda premium
Just lost my phone in taxi I'm rooted also have face unlock and pattern unlock secondary. Is there anything I can do to assure the finder can't use it. Or can I track it. I'm on monthly 4g so no insurance!
That sucks man. As for gps locating your phone I believe that's offered by your insurance, or if you had any type of Norton, kaspersky, trend micro etc security on it. They offer stuff like that. Otherwise you might be SOL. As for them getting in I don't know. Maybe someone else can shed some light on that answer.
Sent from my Galaxy SII T-mobile using xda premium
Go to the play store from your computer and download "plan b" it will be pushed to your phone and allows you to track it.
Sent from my SGH-T989 using xda premium
A buddy of mine used "Lost Phone" app from Play store
I hate how easy it is for someone to look up how to wipe a phone and easily bypass all security. Usually when someone finds a phone, that person doesn't want to know your stuff.
Where's my Droid can also be pushed, and then you can get it's location
Sent from my SGH-T989D using XDA
did u ever set up Lookout on you phone? it comes w/it.. if you maybe randomly did one day, you can find it with that
2nd to the Plan B. That works amazingly. Also, check if you have a cab receipt. You might be able to use that to identify which cab specifically had the phone. You can call into their dispatch office and ask for that cab. Lookout is awesome too.
I called the cab said he saw no phone. Another passanger could have gotten it. I'm not even going to bother now what's done is done. Thanks to you and everyone for your help. I wanted a new phone anyway maybe my wife will get me one for fathers day. I'll wait and probably get a note or galaxy nexus I'm sticking with Samsung I have a windows and a iPhone at home but don't feel like it I can't go backwards .
Sent from my aokpcb_tenderloin using xda premium
diamantericos said:
I called the cab said he saw no phone. Another passanger could have gotten it. I'm not even going to bother now what's done is done. Thanks to you and everyone for your help. I wanted a new phone anyway maybe my wife will get me one for fathers day. I'll wait and probably get a note or galaxy nexus I'm sticking with Samsung I have a windows and a iPhone at home but don't feel like it I can't go backwards .
Sent from my aokpcb_tenderloin using xda premium
Click to expand...
Click to collapse
Or you can wait and preorder gs3
Sent from my SGH-T989 using xda premium
teambestyrandy said:
Or you can wait and preorder gs3
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I find that the GS3 is not much of a significant upgrade from the GSII. I would much more suggest a Galaxy Nexus since it will still be relevant for many more months to come. The GN comes with pure stock ICS not that TW crap. The GN is almost certain to receive jellybean directly from Google pretty quick while the S3 will have to suffer through what the SII just went through from GB to ICS
Sent from my Galaxy Nexus using Tapatalk 2
teambestyrandy said:
Or you can wait and preorder gs3
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I thought about that but I'd be paying full price I have monthly no contract. And since the the note is dual core as well as the s3 I rather the larger screen
Sent from my aokpcb_tenderloin using xda premium
iLeopard said:
I find that the GS3 is not much of a significant upgrade from the GSII. I would much more suggest a Galaxy Nexus since it will still be relevant for many more months to come. The GN comes with pure stock ICS not that TW crap. The GN is almost certain to receive jellybean directly from Google pretty quick while the S3 will have to suffer through what the SII just went through from GB to ICS
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I get what your saying also I hate that stupid button on the s3
Sent from my aokpcb_tenderloin using xda premium
diamantericos said:
I get what your saying also I hate that stupid button on the s3
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Click to expand...
Click to collapse
Should've went with nexus style all screen.that was kind of the point of ics
Sent from my SGH-T989D using XDA
I would recommend setting up a pin lock on your next device, that way whenever the phone is restarted it prompts you for the pin. It doesn't matter if it's been wiped or not, it registers with your carrier. Also, as added security, I use Avast and from there I can remotely wipe my sd card and the phone, thus removing any chance of someone getting any of my personal info.
Sent from my HTC Sensation using XDA
new ion? said:
Should've went with nexus style all screen.that was kind of the point of ics
Sent from my SGH-T989D using XDA
Click to expand...
Click to collapse
I totally agree don't know why these manufacturers still making new ics devices with buttons. Besides the nexus the only other device I see with on screen is a new Motorola phone coming out.
Sent from my aokpcb_tenderloin using xda premium
civicvx94 said:
I would recommend setting up a pin lock on your next device, that way whenever the phone is restarted it prompts you for the pin. It doesn't matter if it's been wiped or not, it registers with your carrier. Also, as added security, I use Avast and from there I can remotely wipe my sd card and the phone, thus removing any chance of someone getting any of my personal info.
Sent from my HTC Sensation using XDA
Click to expand...
Click to collapse
I will definitely do that especially for the SD wipe part I was more worried about that . I changed all my passwords starting with Google account and Facebook
Sent from my aokpcb_tenderloin using xda premium
Oh and you should leave your gps enable all the time because i realize that all those apps does not have the capability to turn it on.
Sent from my SGH-T989D using xda premium
Teo032 said:
Oh and you should leave your gps enable all the time because i realize that all those apps does not have the capability to turn it on.
Sent from my SGH-T989D using xda premium
Click to expand...
Click to collapse
I do I just haven't install any of those apps but I'll with new phone
Sent from my aokpcb_tenderloin using xda premium
Well my lovely wife surprised me when I got home early fathers day gift $400 for what ever phone I want now just to choose note or galaxy nexus. I'm getting the note now second choice eBay or Amazon I've never used eBay but got some good prices. PS hey if I loose the note I'm an ass that phablet too big to loose lol. But will definately secure it
Sent from my aokpcb_tenderloin using xda premium
Woke up today and my power button is somewhat unresponsive (could not get phone to wake up) . I wasn't sure what was going on so I thought maybe it was software related. I tried to Odin OC to el26, el29 and even ek02 with nothing but FAILS. I then used Odin to do a successful manual restore the el26 kernel. Once I was in the el26 kernel the power button is still unresponsive but I can still navigate through the menu. I cannot install any rooms but I can restore backups.
Can I do something to restore the ability to Odin OC?
Sent from my Transformer Prime TF201 using XDA Premium HD app
Btw, after the el26 kernel install, I have the yellow triangle and it says I9100.
Sent from my Transformer Prime TF201 using XDA Premium HD app
I don't get how you can't install roms but can restore backups, isnt the power button used as OK in all the recovery options?
No the home button works for el26 as the "enter" key. What were u on when this happened ROM-wise? Stock or something else?
Sent from my SPH-D710 using xda app-developers app
dante32278 said:
No the home button works for el26 as the "enter" key. What were u on when this happened ROM-wise? Stock or something else?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Sbriessens Jb
Sent from my Transformer Prime TF201 using XDA Premium HD app
Ok .....what did u last flash?
Sent from my SPH-D710 using xda app-developers app
dante32278 said:
Ok .....what did u last flash?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Only thing I can do is restore and the 2 backups are el29.
Sent from my Transformer Prime TF201 using XDA Premium HD app
Can u get into download mode with power+volume down?
Sent from my SPH-D710 using xda app-developers app
dante32278 said:
Can u get into download mode with power+volume down?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Yes. It's weird tho. Usually the first time I boot into download mode the phone immediately reboots. I can get in and stay in after it reboots.
Sent from my Transformer Prime TF201 using XDA Premium HD app
Best bet is get into download mode and try a one click restore of ff18 or el29. Give it a shot.
Sent from my SPH-D710 using xda app-developers app
dante32278 said:
Best bet is get into download mode and try a one click restore of ff18 or el29. Give it a shot.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I tried el29 and it failed. So did el26 and ek02. I'll try ff18 but I doubt it will work. I will try and report.
Sent from my Transformer Prime TF201 using XDA Premium HD app
SFG said:
I tried el29 and it failed. So did el26 and ek02. I'll try ff18 but I doubt it will work. I will try and report.
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
I hope you are not bricked . . . . if you flashed only stuff for this phone in the right recovery you should be fine.
dante32278 said:
I hope you are not bricked . . . . if you flashed only stuff for this phone in the right recovery you should be fine.
Click to expand...
Click to collapse
I always flash el26 kernel before installing ROM's. So far the ff18 OC is installing. Will update in a few.
Ok so ff18 was successful and the power button is again responsive. Thanks for your help man!
PS. I wonder if I should call Asurion back and tell them that its working since they are sending me out a replacement?
SFG said:
Ok so ff18 was successful and the power button is again responsive. Thanks for your help man!
PS. I wonder if I should call Asurion back and tell them that its working since they are sending me out a replacement?
Click to expand...
Click to collapse
Yes, cancel unless you want to go through the whole root and reload apps process.
dante32278 said:
Yes, cancel unless you want to go through the whole root and reload apps process.
Click to expand...
Click to collapse
Will they ding me if I let it go through? Just tried calling and can't reach anyone? Received an email stating the device is shipping.
Sent from my Transformer Prime TF201 using XDA Premium HD app
SFG said:
Will they ding me if I let it go through? Just tried calling and can't reach anyone? Received an email stating the device is shipping.
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
Why take the chance unless you cant afford it?
Makes absolutely no sense why ff18 would work and nothing else would.
What happens when you want to move off to something else?...
Confusing none the less.
Sent from my SPH-D710 using Xparent SkyBlue Tapatalk 2
It sounds almost like your power button got stuck in the depressed position and all your attempts to use it got it freed up. Have you gotten anything sticky on it? Spilled soda or food on your hands etc? If you have the knowledge and skills to take the housing apart, I would take it apart and use a small amount of high% rubbing alcohol, preferably 90%+ and clean the internals of your power button and the exterior of the button itself as well as the housing inside and around the power button port. I had something similar happen on my og evo when my oldest son got jelly fingers all over it and some jelly got in-between the housing and power button and when it dried it got stuck to where it was really hard to press, I took it apart and cleaned it with alcohol and now its like new you'd never know it was ever stuck. It could also have gotten some pocket lint, dust or sand/dirt in there causing it to get jammed so cleaning it may be a good option anyways. Even if you clean it and it occurs again you can eliminate that as a source and then look at potential hardware issue/failure or software issues. Usually the power button goes out from physical damage from pressing it so many times using recovery and waking the phone, and pressing it too hard when trying to use Odin mode or recovery, I've seen several threads around here from ppl having the same issue where their button broke from heavy use.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
MoHoGalore said:
Why take the chance unless you cant afford it?
Makes absolutely no sense why ff18 would work and nothing else would.
What happens when you want to move off to something else?...
Confusing none the less.
Sent from my SPH-D710 using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
So you're saying don't cancel?
Sent from my Transformer Prime TF201 using XDA Premium HD app
-EViL-KoNCEPTz- said:
It sounds almost like your power button got stuck in the depressed position and all your attempts to use it got it freed up. Have you gotten anything sticky on it? Spilled soda or food on your hands etc? If you have the knowledge and skills to take the housing apart, I would take it apart and use a small amount of high% rubbing alcohol, preferably 90%+ and clean the internals of your power button and the exterior of the button itself as well as the housing inside and around the power button port. I had something similar happen on my og evo when my oldest son got jelly fingers all over it and some jelly got in-between the housing and power button and when it dried it got stuck to where it was really hard to press, I took it apart and cleaned it with alcohol and now its like new you'd never know it was ever stuck. It could also have gotten some pocket lint, dust or sand/dirt in there causing it to get jammed so cleaning it may be a good option anyways. Even if you clean it and it occurs again you can eliminate that as a source and then look at potential hardware issue/failure or software issues. Usually the power button goes out from physical damage from pressing it so many times using recovery and waking the phone, and pressing it too hard when trying to use Odin mode or recovery, I've seen several threads around here from ppl having the same issue where their button broke from heavy use.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
Click to expand...
Click to collapse
Nothing like that at all. Clean as new. Seeing as how it's working now I believe it was software related but only time will tell if that idea holds. Thanks for taking the time to reply in detail.
Sent from my Transformer Prime TF201 using XDA Premium HD app
I just bricked my S3 and whenever I plug it in, eventually, some combination of button presses makes a red LED show up, however, no screen on. Whats even weirder is that when I plug it in, it see's some thing called QHSUSB_DLOAD, and attempts to install drivers for it. I'm wondering if this might allow me to fix it? If all else fails, can someone refer me to a JTAG repair service...
Edit - When I attempt DL mode, I can even hear it disconnect, then reconnect. It fails the driver install though.
Unfortunately bud your hard bricked.
Sent from my SGH-T999 using XDA Premium App
What were you trying to do? Root? Using what method?
Sent from my SGH-T999 using xda premium
You are definitely hard bricked!
Sent from my SGH-T999
Wait what? So you are able to get it into download mode is what you are saying? Or you can't?
Wicked68 said:
What were you trying to do? Root? Using what method?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I was making a port from the S2. I changed the updater script to let it flash, it did, and then it killed me.
Update: WOW. T-Mobile replaced it for me! I don't even have warranty left! Yet again, my company saves me.
Sent from my SGH-T999 using xda app-developers app
What did you say to get them to replace it?
Sent from my SGH-T999 using xda premium
mrbmg said:
What did you say to get them to replace it?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
All I did was brought it into the store, handed it to the guy and said it was broken. Said I had a FACTORY warranty (from Samsung), and that Samsung told me to have the store do the replacement for me. The guy behind the desk said, "Yeah, whatever you stick your SIM into, as long as it's T-
Mobile, your covered. You can even buy phones offline,". It's going to be here monday. Shipped Friday, next day shipping, only 5$. I'm so happy I'm not paying 70$ for a JTAG... Not sure if this'll work for everyone, but it did for me!
Since December I've been running CM10 on my GS-III with little to no issues. I flash CM 10.1 mid January and even though it was an unstable nightly it was very stable.
Flashing the nightlies as they became available with no issues at all.
Then today my phone starts slowing down and froze up.
Keep in mind that I hadn't flashed a nightly in like a day or 2 do I had been using the past nightly as a daily driver.
When my phone decided to freeze I rebooted it and it booted just fine.
About 2 minutes in the screen goes black. Holding the power button it's unresponsive.
Now my phone is completely unresponsive to all button presses. I've tried the 3 button combos for recovery and download mode with no luck. I've even held the buttons for a full minute but nothing is working.
Is my phone dead or is there a possibility of resurrecting it?
Sent from my SGH-T959 using xda premium
Are you positive the battery hasn't died. That would be the first thing I would check. Even if it showed it was charging doesn't mean the battery is good. I'm not trying to be insulting either by asking this. I'm a equipment tech at a large semiconductor company and you wouldn't believe the number of times the fix was as simple as turning a breaker back on when another tech wanted to replace something major. #1 rule of troubleshooting: Is there power. #2 rule: Double check rule #1. Sounds silly, but it is the easiest thing to overlook. Good luck and I hope it's as simple as a battery.
Sent from my AT100 using xda premium
tmjohnsonfse said:
Are you positive the battery hasn't died. That would be the first thing I would check. Even if it showed it was charging doesn't mean the battery is good. I'm not trying to be insulting either by asking this. I'm a equipment tech at a large semiconductor company and you wouldn't believe the number of times the fix was as simple as turning a breaker back on when another tech wanted to replace something major. #1 rule of troubleshooting: Is there power. #2 rule: Double check rule #1. Sounds silly, but it is the easiest thing to overlook. Good luck and I hope it's as simple as a battery.
Sent from my AT100 using xda premium
Click to expand...
Click to collapse
No you're not insulting by asking that. I use to record music and when something wasn't wasn't working that's the first thing we asked and re asked.
Unfortunately I do believe I checked that out. When I plug in a charger it doesn't even show me a battery charging logo.
I have noticed that when I pull out the battery and connect the charger the led turns red.
I'll see if i can't swap batteries with one of my friends and see if that helps.
Sent from my SGH-T959 using xda premium
Can adb on your pc detect your phone by any chance ? I do not want to scare you but hopefully your not having a motherboard failure or a sudden death :/
Sent from my SGH-T999 using xda premium
shahkam said:
Can adb on your pc detect your phone by any chance ? I do not want to scare you but hopefully your not having a motherboard failure or a sudden death :/
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm checking that right now
Sent from my SGH-T959 using xda premium
Well unfortunately there's no response from adb or phone.
However the computer does make a usb device connected sound.
Not sure if that's just a standard sound from the computer or if the phone is triggering it.
Sent from my SGH-T959 using xda premium
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Android_Monsters said:
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
This.
Sent from my SGH-T999 using xda premium
Android_Monsters said:
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
shahkam said:
This.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I have tried the 3 button combos for T-Mobiles variant of the GS-III with no luck either.... I even tried making a jig and didn't have much luck....
Next step is to buy a jig and see if that works
Thankfully I got a replacement GS-III from insurance. So I'm content... Also since I get to keep the other GS-III as well it feels even nicer.
Sent from my SGH-T959 using xda premium
ironlood said:
I have tried the 3 button combos for T-Mobiles variant of the GS-III with no luck either.... I even tried making a jig and didn't have much luck....
Next step is to buy a jig and see if that works
Thankfully I got a replacement GS-III from insurance. So I'm content... Also since I get to keep the other GS-III as well it feels even nicer.
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
A usb jig should do it most of the time it do work and if it doesn't oh well you could sell it out for parts i guess ?
Sent from my SGH-T999 using xda premium
You would probably make most of your back if you sold it for spare parts and may only have to pay $50 for a replacement. Good luck!
-------------------------------------
ROM: All-star ROM v7
Kernel: Lighting
Radio: LB7 blaze
-------------------------------------
I'm trying to make an app, message if you are willing to help!
-------------------------------------
I'm not sure I understand how a jig is going to help him when the phone won't turn on.
I would try another battery first. You said you were going to try this but I don't see where you confirmed that it wasn't the issue.
Hmm you could have ran into that now infamous mb crash and burn error although I'm not sure how since you were running aosp. Anyone else want to chime in?
Sent from my SPH-L710 using Tapatalk 2
If the battery truly died plugging it in won't be any help
Try another battery, I'm betting that's the issue. T-Mobile will have one or two on hand in store so you can try
Hopefully I will be able to get my hands on a spare battery to test this with as soon as I'm off work.
Sent from my SGH-T999 using Tapatalk 2
Yeah first of lets make sure its not the battery and the jig forces the phone to boot into download mode if im not mistaken.. It is intended for users having similar issues / unresponsive devices...
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shahkam said:
Yeah first of lets make sure its not the battery and the jig forces the phone to boot into download mode if im not mistaken.. It is intended for users having similar issues / unresponsive devices...
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Well unfortunately the spare battery i used on my phone was no good in getting the phone to respond.
Now my next step is to attempt to hope that the jig will do something for my phone.
If not i guess that i will have a nice paper weight of luxury lol
Either that or i can sell it to someone.
So far those are the only options that i think i have at the moment.
Sent from my SGH-T999 using Tapatalk 2
Flash STOCK or different ROM (Don't forget kernel too) think the issue is with the Cyanogenmod, mine did something similar, when screen went dark it took literally 5-10 Power button presses to wake the phone up, sometimes it wouldn't respond, other soft keys only would light up, Make backup, Wipe, install, check everything, that what I would do
Shayd93 said:
Flash STOCK or different ROM (Don't forget kernel too) think the issue is with the Cyanogenmod, mine did something similar, when screen went dark it took literally 5-10 Power button presses to wake the phone up, sometimes it wouldn't respond, other soft keys only would light up, Make backup, Wipe, install, check everything, that what I would do
Click to expand...
Click to collapse
He cannot flash anything his phone doesn't answer to anything i don't see how he could do that..
Sent from my SGH-T999 using xda premium
The phone is dead. My friend's gs3 died suddenly one day while I just happen to be using it. I plugged in an otg plug and few minutes later the screen just went black. I was sure it was dead when I plug in a charger and there was no sign of life from the phone.
I don't know if you have to pay a deductible but Samsung is supposedly replacing galaxy s3 for free because there is a known defect which cause the motherboard to go bad. My friend's was a Verizon model and they just replaced it free.
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