Develop Bugs

Not happy with Samsung's repair service

i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??

LOL we wont know, can you ask t mobile for a replacement phone instead of asking Samsung?
Sent from my SGH-T989 using xda premium

If it's brand new, maybe you need a new sim or a new mainboard?

heygrl said:
If it's brand new, maybe you need a new sim or a new mainboard?
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This. If the SIM failed in the new phone, I'd try a new SIM.

g1user101 said:
i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??
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have you ever though, might actually be your SIM that is defective instead of the phone?
it's extremely unusual for a phone SIM card slot to be defective twice
have you tried your SIM card on another phone?

Ugggggggh.

g1user101 said:
i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??
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how did you know it's a brand new one ?
I've been told that samsung won't replace phones ,IDK

Why have you still not replaced the Sim card when everyone is telling you that is probably what it is?
Sent from my SGH-T989 using xda premium

its not my sim card. i put it in my bro's s2 and it works. other sims dont work. they said its the sim prong reader thats messed up. i dont have the reciept so i cant do it through tmobile. i already sent it in to samsung. when it came back, the sim was a little loose in the tray. its probably that. cuz the sim trays not broken. it keeps reading searching.

you can put a little piece of paper on it to keep it in place
also make sure you did put the SD card facing out
the cut corner should be facing out, not inside

Where did you buy the phone from? Did the Sim ever work in the phone? If it has, and it's not a used phone, T-Mobile's system will automatically see the warranty in the system.
Otherwise, if you have the php bundle on your T-Mobile account, T-Mobile will replace it under warranty anyway...regardless what the system shows for warranty information.
Sent from my SGH-T989 using XDA App

nope the sim never worked. the sim prongs where messed up when i got it.

searching for how long?
first start always takes a long time to find the network..

more than hours. its sent back for another repair

[Q] Broken SIM Reader

So I mainly use my phone for texting and that's usually over WiFi but last week I noticed that I wasn't getting any reception and I clicked in settings and noticed that the Cellular Service was set to CDMA instead of GSM. I clicked on GSM but it said that there was no SIM card inserted and switched back to CDMA. I checked the back to make sure that the SIM card was there and it was. I took the SIM card and checked it with someone else's phone and it worked perfectly but when I used their SIM card, my phone still would not switch to GSM.
Does anyone know if there is any fix to this? I'm pretty good about not dropping my phones and definitely have not dropped this phone so I'm not sure what may cause the SIM read to malfunction. Going to go to the Verizon store this weekend to get it checked but the problem is, I'm not with Verizon so I might not get a cheap fix for it. Any suggestions would be great! Thanks!
EDIT:
Mr.Highway, thank you for putting it in the right place. I'm new to this whole thing.
To anyone else: do you think getting a voltage meter and checking to see if the SIM card area gets electricity would help?
EDIT:
Called HTC and Verizon and they won't fix it because I'm with a different carrier. And I don't fully trust myself in switching out the SIM card reader...help?

joshywashie said:
So I mainly use my phone for texting and that's usually over WiFi but last week I noticed that I wasn't getting any reception and I clicked in settings and noticed that the Cellular Service was set to CDMA instead of GSM. I clicked on GSM but it said that there was no SIM card inserted and switched back to CDMA. I checked the back to make sure that the SIM card was there and it was. I took the SIM card and checked it with someone else's phone and it worked perfectly but when I used their SIM card, my phone still would not switch to GSM.
Does anyone know if there is any fix to this? I'm pretty good about not dropping my phones and definitely have not dropped this phone so I'm not sure what may cause the SIM read to malfunction. Going to go to the Verizon store this weekend to get it checked but the problem is, I'm not with Verizon so I might not get a cheap fix for it. Any suggestions would be great! Thanks!
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What rom are you running? I'm assuming stock?
Sent from my Incredible 2 using xda premium

knipp21 said:
What rom are you running? I'm assuming stock?
Sent from my Incredible 2 using xda premium
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It started to not get signal in CM7 so I reflashed CM7 but that did no good. I then unrooted the phone and returned it back to stock, was still no good.

Miss read.
Hmmmm odd if you wanted a cheap repair you could try repairuniverse.com I think. Just Google the part and its for sale somewhere

Thread moved to Q&A
If I helped, give thanks, if you please.
........Death before dishonor........

Anyone have suggestions?

Galaxy Nexus won't read any SIM

Hi forums,
I recieved my Galaxy Nexus i9250 european GSM/HSPA+ Version today (Just the tether-slave for my N7 and a phone obviously) but now I have the problem that it won't read any SIM i put in it, I've tried 2 Vodafones and 1 T-Mobile (all 3 are working perfectly fine on other Phones) the problem is that it won't know if it has a SIM in it or not, I don't have to enter a password when I boot up or go out of airplane-mode, I can't connect to any networks or change APNs and I can't change the SIM-PIN (no option for that)
What I've tried so far:
I got it with 4.2.2, I've flashed 4.3 several times, did factory-resets, OEM-Lock and unlock, flashed a few different basebands. I also tried to bend the Pins a little bit upwards, they definetly have contact with the SIMs.
I have no idea what else I could do, I have about one year of warranty left over, should I use it or is there a way to fix this issue?
Thanks for your time and help in advance!
Greetings from germany.

The SIM tray is busted. I'd get a refund if I were you.
Sent from my Nexus 4 using Tapatalk 4

MikeyCriggz said:
The SIM tray is busted. I'd get a refund if I were you.
Sent from my Nexus 4 using Tapatalk 4
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Indeed it was, 3 whole pins were missing! I just took the pins from an old phone and soldered them on there, now it works but That's only a temporary solution, I ordered a whole new Sim-tray and will give the phone to a friend with proper gear for this kind of stuff (really annoying to try and do it with a big soldering iron...)
Warranty might be screwed now but I'm not sure if I would have gotten a replacement at all, I guess not but anyway, I waited two weeks for this baby and didn't want to send it away again but I don't recommend doing this at all
Thanks for your help!
Oh and BTW I figured out what might have caused that, I used a micro SIM in a mini-SIM-Adapter, not such a good idea since this makes the card much thicker, I think that killed it. Ordered a new Sim as well.

[Q] No LTE

So i got my note 4 in the mail and i put the sim card i had in my gnex into the phone. Now when i use the N4, i dont connect to LTE, im only connected to 3g. Ive tried switching it to LTE/CDMA but it still wont go. Anyone have any ideas how to fix it?

Glad I'm not the only one having this issue. I called Samsung after trying everything at the Verizon store, including replacing the sim card, and they had no idea. All this means is I get to delay the phone swap another 9-13 business days according to what Samsung told me. Hopefully by then the wizards on here will work their magic and have us not only root but a custom rom to flash. I don't mind TW but I really prefer the control of a custom rom.

steelersnsox said:
Glad I'm not the only one having this issue. I called Samsung after trying everything at the Verizon store, including replacing the sim card, and they had no idea. All this means is I get to delay the phone swap another 9-13 business days according to what Samsung told me. Hopefully by then the wizards on here will work their magic and have us not only root but a custom rom to flash. I don't mind TW but I really prefer the control of a custom rom.
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idk if it'll help, but a factory reset might do it. Just a suggestion.

Tried that and still no 4g. I've also tried three different sim cards. Still no 4g. Only real option is to get it fixed. Oh well. Still loving my note 2.

steelersnsox said:
Tried that and still no 4g. I've also tried three different sim cards. Still no 4g. Only real option is to get it fixed. Oh well. Still loving my note 2.
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Click to collapse
My note will be here next week lol now I'm scared

Weird....I have LTE

steelersnsox said:
Glad I'm not the only one having this issue. I called Samsung after trying everything at the Verizon store, including replacing the sim card, and they had no idea. All this means is I get to delay the phone swap another 9-13 business days according to what Samsung told me. Hopefully by then the wizards on here will work their magic and have us not only root but a custom rom to flash. I don't mind TW but I really prefer the control of a custom rom.
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Click to collapse
LegoFarmer said:
idk if it'll help, but a factory reset might do it. Just a suggestion.
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Click to collapse
If you ask me, it sounds like the 4G antenna isn't working properly or it could have been a bad batch of phones.

OP Here, i got the problem fixed so heres how.
i plugged in the sim card that came with my phone and noticed that that sim was connecting to 4g, but didnt have a number attached to it. i called verizon and the dude switched my phone number onto the new sim card and now all works fine so if you dont have lte try that and good luck.

benjewman said:
OP Here, i got the problem fixed so heres how.
i plugged in the sim card that came with my phone and noticed that that sim was connecting to 4g, but didnt have a number attached to it. i called verizon and the dude switched my phone number onto the new sim card and now all works fine so if you dont have lte try that and good luck.
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Click to collapse
Yeah unfortunately that didn't work in my case. It's on it's way to being fixed or replaced by Samsung. I'll have it back in a week or so. I've waited this long for it what's another week. Still have my rooted, romed, and custom kerneled Note 2 to use until that comes back.

[Q] Unable to detect sim card

I bought my note 4 on launch day. Ever since then I've had an "unable to detect sim card please restart phone" error. At first it only showed up once every few days, but now it is getting more and more frequent and is happening multiple times a day. After reading starting the phone works fine for a while. I've done everything I can think of (pulling the battery, pulling and re inserting the sim, cleaning the sim), but nothing helps. Anyone else having this issue, or know of a solution? Thank you.

corbs64269 said:
I bought my note 4 on launch day. Ever since then I've had an "unable to detect sim card please restart phone" error. At first it only showed up once every few days, but now it is getting more and more frequent and is happening multiple times a day. After reading starting the phone works fine for a while. I've done everything I can think of (pulling the battery, pulling and re inserting the sim, cleaning the sim), but nothing helps. Anyone else having this issue, or know of a solution? Thank you.
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Click to collapse
I am having the same issue. Not sure of a fix yet but it is getting more and more frequent which worries me.

Same here. :sadface:

Same here! Anybody contact Samsung or Sprint about it?

Same here!!!

Just got my note 4 from Amazon.com. I had been reading about the lte to 3g call drop issue, and someone posted using there sim the card from the phone they were replacing fix this issue. So I put mine in from my s4 before i even turn it on for the first time. The phone worked, but was unable to connet to the 4g (lte / spark ) network. 3g worked fine. I got the message you all are getting (no sim, restart device....). It would happen like every 10 minutes. Once I put the sim that came with the phone in , all my problems went away. Long story short, you need another sim card.

I just called sprint and they are sending me another SIM card. It happens from time to time, but they did tell me if it continues, I can get it replaced for no charge.
Sent from my SM-N910P using XDA Premium HD app

This happened after my sim card swap. It would say "network did not respond in time" then "could not detect sim" then phone would reboot. It did it three different times. Then connection became stable and has not done it again. Not sure if these issues are the same as whats happening here. Just posting my experiences.

I actually bought 2 N910P. I planned on making a little extra money by selling 1 of them, but didn't count on the N910P being so easy to get, so I've held onto the other one for a back up until I found a ROM that I wanted to run on it. Well, I found a awesome ROM & booted up my 2nd N910P & got the message you have all mentioned. I thought it was strange, so I rebooted & got the same message again. After doing this a few times, I thought why not take my SIM card from the 1st N910P & put it in the 2nd N910P. I still got the same message after doing this, so I swapped them back before it messed up my primary SIM card. @Yoshi1221, please keep me/us updated if the new SIM card works for you. Has anybody else got a new SIM card? Also, after installing the 2nd ROM that I was trying out, the fingerprint scanner stopped working. I went back to stock & it still doesn't work, so I made sure that I did a full NANDROID backup on my 2nd N910P in hopes that once I get it working & the fingerprint scanner stops working, I can go back. Anyone else had this trouble?
Edit: I tried to activate my new GN4, but the DEC & HEX numbers were not recoginzed by Sprint.com. So I went into chat & they informed me that it had been turned over to technical support & to contact them again after 24 hours, so we'll see where it goes from there.
Update: Chatted with Sprint & the lady activated the SIM card after giving her the number. Hope this will help out. Just go to Sprint.com & click on the chat button.

Looks like new SIM card is working, but just got it today, seriously had to give up an arm and leg in order for sprint to send me one, but so far it looks like it is working, but just got it today, lol
Sent from my SM-N910P using XDA Premium HD app

Cool, glad it work out for you.

Also found out from a supervisor in the U.S that sprint is now selling GSM phones now. If you take out the SIM card and only receive 3G, you have a GSM phone, if you take out the SIM card and have spark/LTE, you have a CDMA phone
Sent from my SM-N910P using XDA Premium HD app

I had this problem. Sprint sent me a new sim. Fixed the problem for a few weeks but it has returned. Anyone ever get this figured out?

Sim card not found
I had forgetten about this error. Saw that someone suggested a piece of paper between the sim and case cover. I had this happen with a phone I got off a forum. Sent it back and got a replacement. The paper, no matter how thin or thick may or maynot work, and only for a short time. Changing the sim might not work either. You may just need a new phone. I went through all with a s4. Now my note 4 is doing it. I thought it was my recently deceased (July 4) mother was messing with me. One more errand to add to my list for today.

same here?
help plz