I have a big problem.
My Gnex i9250 lost your IMEI.
I have already taken the unit on technical assistance and said they would try to rewrite the IMEI but failed.
In my research I learned I should have done a backup of file containing the IMEI (nv_data.bin), is it correct ?
I don't have any backup.
Please help me friends.
NOTE: Sorry for my terrible english.
Not to assume, but it would appear at first glance that you purchased a stolen phone....
Also, pretty sure anything related to writing or creating IMEI is against XDA rules.
Is this a new or used phone? Do you not have the original box with your IMEI on it? And inside the battery compartment as well?
martonikaj said:
Is this a new or used phone? Do you not have the original box with your IMEI on it? And inside the battery compartment as well?
Click to expand...
Click to collapse
I live in Brazil but I bought this phone in NY.
It's a new phone and the IMEI number on the box matched the number in the battery compartment.
I bought the phone in december but I only had problems recently.
I traveled to a place where I couldn't get any signal and I turned off the phone.
After one day I turned it on and it stopped working.
lmrbrazil said:
I live in Brazil but I bought this phone in NY.
It's a new phone and the IMEI number on the box matched the number in the battery compartment.
I bought the phone in december but I only had problems recently.
I traveled to a place where I couldn't get any signal and I turned off the phone.
After one day I turned it on and it stopped working.
Click to expand...
Click to collapse
Did you buy it new or used?
There could be a chance perhaps it was a stolen unit maybe from a store or such that when it was discovered gone, the IMEI was disabled.
I just don't see otherwise how the IMEI could just stop being valid.
Sent from my Galaxy Nexus using xda premium
uoY_redruM said:
Did you buy it new or used?
There could be a chance perhaps it was a stolen unit maybe from a store or such that when it was discovered gone, the IMEI was disabled.
I just don't see otherwise how the IMEI could just stop being valid.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I bought this phone brand new.
I saw that in some cases the IMEI can be corrupted, but I don't know how can i repair this file.
This its a known issue.. The efs folder gets corrupted.. Go to galaxy s2 forum and try the several fixes for it there.. If your lucky it will work..
If not.. Well there's not a fix for it yet on Nexus.. Theres several ppl around here waiting for this solution.. As currently they just have a really nice music players Hehe..
Cheers
Nexus Cm9 + Franco
Its not the efs folder like it was on the nexus s etc.
Your imei data is stored in the factory folder on the gnex.
Sounds like it got corrupted.
I lost my imei on my nexus s and ended up being stuck with a generic one, it still worked though.
Maybe you can find a way to do that.
nodstuff said:
Its not the efs folder like it was on the nexus s etc.
Your imei data is stored in the factory folder on the gnex.
Sounds like it got corrupted.
I lost my imei on my nexus s and ended up being stuck with a generic one, it still worked though.
Maybe you can find a way to do that.
Click to expand...
Click to collapse
How do you change your IMEI on your Nexus S ?
The IMEI can be changed/repaired on this phone using samsung pro tools. In Brazil it is legal to change the IMEI to whatever you like, in UK it is only legal to repair the IMEI to the original IMEI. There are some IMEI Nazis on xda that don't want to empower users with the ability to change the IMEI, so they won't tell you how to do this, even if it is for the legal reason of repair only. And, will probably get xda to delete this post and/or close the thread, like they are uk police shills or paid subverts or maybe just do-gooders (the latter is the worst).
This page describes repairing the IMEI of the Galaxy Nexus that had generic IMEI (which can be caused by corrupt MD5 hash for nv_data.bin) using SPT box
An SPT Box cost about $200, but you can usually find this service on ebay or google for about $30, they will resotre the imei to the sticker under the battery. You must pay shipping to and from as well. This place might offer such service: http://www.fonefunshop.co.uk.
I had my IMEI disappear, the "about phone' just had "unknown" for my IMEI. My Nexus GSM was only a week old and purchased from the Play Store. The only reason I checked is because I was on the phone with Google Wallet support and they needed to know. Surprisingly, I was on the phone on T-Mobile network, but with an "unknown" IMEI.
I did a battery pull to reset the phone and it was back. The number on the screen matched the inside, the number on the box, and the number on my receipt. I called support back (again, on the same phone) and they fixed the problem once I gave them my IMEI.
I was a little freaked out that it disappeared like that, but at least the battery pull fixed it.
Good luck with yours.
Sent from my Galaxy Nexus using xda premium
Same problem
lmrbrazil said:
I have a big problem.
My Gnex i9250 lost your IMEI.
I have already taken the unit on technical assistance and said they would try to rewrite the IMEI but failed.
In my research I learned I should have done a backup of file containing the IMEI (nv_data.bin), is it correct ?
I don't have any backup.
Please help me friends.
NOTE: Sorry for my terrible english.
Click to expand...
Click to collapse
Hey.. I am facing this same .. I am from India, i bought from google play store.. If you get to know of any fix for this, do let me know too.. i tried the 9 step recover process given in xda for s2, but that did not work for me.
---------- Post added at 11:48 AM ---------- Previous post was at 11:32 AM ----------
b177y said:
I had my IMEI disappear, the "about phone' just had "unknown" for my IMEI. My Nexus GSM was only a week old and purchased from the Play Store. The only reason I checked is because I was on the phone with Google Wallet support and they needed to know. Surprisingly, I was on the phone on T-Mobile network, but with an "unknown" IMEI.
I did a battery pull to reset the phone and it was back. The number on the screen matched the inside, the number on the box, and the number on my receipt. I called support back (again, on the same phone) and they fixed the problem once I gave them my IMEI.
I was a little freaked out that it disappeared like that, but at least the battery pull fixed it.
Good luck with yours.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Hey, even i bought from playstore and i have this same issue. Can you tell me how your issue was fixed ? i realize that the imei is printed on the phone just beneath the battery. But how does it reset the phone ?
Ok soo first of all this is common problem for samsung smartphones - and it has nothing to do with stolen phone. I have the same issue as well - IMEI just got lost one day. Getting factory resets or flashing orginal stock from google page dosn't work.
I just hope that it's not a hardware issue - still waiting for solution for nexus. It's crap cause i bought from google play store while being in US - now when i got back to EU it stopped working - sending it back is very costfull...
So only because it's never happend to you don't say it must have been stolen or something!
Papi1986 said:
Ok soo first of all this is common problem for samsung smartphones - and it has nothing to do with stolen phone. I have the same issue as well - IMEI just got lost one day. Getting factory resets or flashing orginal stock from google page dosn't work.
I just hope that it's not a hardware issue - still waiting for solution for nexus. It's crap cause i bought from google play store while being in US - now when i got back to EU it stopped working - sending it back is very costfull...
So only because it's never happend to you don't say it must have been stolen or something!
Click to expand...
Click to collapse
i am facing the issue after wiping everthing(CACHE,SYSTEM,XLOADER,...)..
abhishek_ab said:
i am facing the issue after wiping everthing(CACHE,SYSTEM,XLOADER,...)..
Click to expand...
Click to collapse
Same issue here, anyone please have a solution!?
All the best,
Mark
Yep one more for me :/
Same here
I'm facing this same problem. Any solution to it yet?
Same for me
I am having the same problem after formatting /factory. Is there any solution?
Wether flashing the factory image recovers that???
Sent from my CyanogenMod powered Galaxy Nexus
varadparulekarofficial said:
Wether flashing the factory image recovers that???
Sent from my CyanogenMod powered Galaxy Nexus
Click to expand...
Click to collapse
Unfortunately no, but you can try.
I have the worst luck, my GNex lost its iMEI and II tried to recover it for 6 months.
Then, one day I got the IMEI back (did a backup of the nv data files and deleted them from the system folder)
So look at this: I did a backup on the nv_data files and put it in the Internal Storage
Then, I wanted to revert back to full stock (no root, locked bootloader)
So I flashed the stock (ps: this wiped the internal storage, so I lost the backup files).
When the cellphone booted I didn't have the IMEI again, so I rooted my phone and deleted the NV Data files FOREVER.
So basically there is NO way to recover the files, I lost my IMEI forever.
But for anyone who is having this issue, backup the files (save it in your computer :silly: ) and delete the nv data files from the system. Try everything related to that. (but be sure to have a backup, hahaha :silly: )
Related
I have bought HTC one x on monday. but it has got heating and lagging issue when I called in customer care then they asked IMEI no but both IMEI in the system info and on the box are different.
In device it displays 004999010640000.
First of all I don't know rooting or any custom Rom kind of thing. I'm currently using stock HTC sense 4.0.
Please someone get me out of this problem.
What I have to do now for claim the warranty?
Looks like a IMSI and not IMEI ..Please recheck ...and what sort of heating issues u toking abt ? While playing games the area around camera tends to get a bit heated ..Its Normal ...
I have this no by pressing *#06#
And my phone sometimes goes upto 55 while charging.
Yesterday it began to heat without using it and battery goes 74-9%.
And it restarted 4 times.
But how I claim warrenty with different IMEI.
Thanxx
Your baseband is corrupt or has been tampered with. That TAC prefix is a test one that shouldn't ever appear on a retail HTC.
All you can do is talk to HTC customer service and whoever you bought the phone from and give them the IMEI off the box whilst also explaining that the phone IMEI isn't valid.
But I m using custom HTC sense 4.0.
I never installed any Rom or something.
But retailer downloaded ics launcher,win7 launcher;and apple mac launcher .
Is it the reason for this ?
If it is then I have to talk with retailer.
deepkag said:
But I m using custom HTC sense 4.0.
I never installed any Rom or something.
But retailer downloaded ics launcher,win7 launcher;and apple mac launcher .
Is it the reason for this ?
If it is then I have to talk with retailer.
Click to expand...
Click to collapse
If you've not installed a custom firmware then there is no chance you broke it yourself. Regular apps can't alter it at all.
You'd need to have the bootloader in S-OFF mode or alter the RIL in your firmware to make it report that number.
The TAC for the One X is 35918804 so your IMEISV will be 35918804xxxxxxx.
IMEI on the box is exactly this kind....but on device its different.
& what is bootloader s-off mode ??please reply because I'm new in android field.
deepkag said:
IMEI on the box is exactly this kind....but on device its different.
& what is bootloader s-off mode ??please reply because I'm new in android field.
Click to expand...
Click to collapse
The bootloader in HTC devices usually prevents you from using custom firmware and altering the baseband. S-OFF = Security off = The ability to alter everything in the phone including the baseband.
How to check s-mode is off or on ??
I have issues due to overheating also...like accelerometer and keyboard not working sometimes after restarting device and front camera is very noisy photo looks like thousand of ants running on the face and distortion also.
But I can't claim the warranty due to this different IMEI no....
Who/where did u buy the phone from and maybe you can send it back under the cooling off period. If the imei number is wrong just explain that it was how your phone came! Btw, you haven't accidently swapped with another one X Have you? My wife and I did that when we ordered matching HTC desires.
Hope this helps a little
Sent from my HTC One X using xda premium
I have bought it from a retail store in India.
It's new and I didn't swap it till now.
But still I have got this defected piece.
Tiersten said:
The bootloader in HTC devices usually prevents you from using custom firmware and altering the baseband. S-OFF = Security off = The ability to alter everything in the phone including the baseband.
Click to expand...
Click to collapse
How to check it is on or off ??
Please tell me.
I'm really worried about this issue.
Sounds like someone has played with. it in the shop.
To check for S-OFF turn the phone on whilst holding volume down key and report back the infor seen on the screen.
I once got a xperia, the first to come out. It had been opened and returned. They assured me it was ok and was the last one left in the shop (o2) . I really wanted it there and then so I took it. It had issues so I returned it and got a desire from the 3uk shop in stead.
Not sure what consumer rights are like in India but I say return to shop and at least get the phone swapped. I find it helps to go when the shop is busy, they will soon return your phone while they are trying to sell more.
Let us know how you get on.
Sent from my HTC One X using xda premium
Sure...I will post after visiting the shop.
Thanxx.
pls look in the back side of the sim tray
Hey everyone its a miracle or something .
Today, at noon my phone restarts automatically 5 times and keep restarting till battery is completely drained but and its overheats to 62 degrees.
Then after when I restarted and check IMEI then I was shocked to see that it was same as on the box.
I don't know why this happened.
I'm not joking...its true.
And now I have to think about issues only.
How it is possible to change IMEI automatically ??
deepkag said:
Hey everyone its a miracle or something .
Today, at noon my phone restarts automatically 5 times and keep restarting till battery is completely drained but and its overheats to 62 degrees.
Then after when I restarted and check IMEI then I was shocked to see that it was same as on the box.
I don't know why this happened.
I'm not joking...its true.
And now I have to think about issues only.
How it is possible to change IMEI automatically ??
Click to expand...
Click to collapse
Take it back still. Your phone is still faulty and never should have done that.
deepkag said:
Hey everyone its a miracle or something .
Today, at noon my phone restarts automatically 5 times and keep restarting till battery is completely drained but and its overheats to 62 degrees.
Then after when I restarted and check IMEI then I was shocked to see that it was same as on the box.
I don't know why this happened.
I'm not joking...its true.
And now I have to think about issues only.
How it is possible to change IMEI automatically ??
Click to expand...
Click to collapse
Get it replaced bro.... and if the customer service executive from HTC denies, get to the manager or EMAIL them... but get it replaced, probably try first in the shop from where you bought it...
Hi guys,
after two days of unsuccessful trying I really need your help now. I was owner of a HD2 Leo and am used to flashing roms and stuff, so I'm not a total noob - anyway:
I bought a Galaxy Nexus on eBay. The seller wrote that the phone itself work, but there it's only on airplane mode. I bought it and thought with flashing it would be fine.
The problem is:
Baseband-Version: unkown
Network: unkown
IMEI: unkown
I am not been asked for a PIN when turning on the device. No network connection is available.
In two days I tried:
- Galaxy Nexus Toolkit > flashing Google Stock 4.0.1, 4.0.4 and 4.1.1
- Flashing several Radios including i.E. UGLC1 via Fastboot
- This thing here: [TOOLS] Unbrick dead Samsung GT-i9250 Galaxy Nexus 32GB / Prime via USB cable http://forum.xda-developers.com/showthread.php?t=1640443&page=1
I actually don't know how to continue and from todays view I bought an expensive MP3-Player for 250 bucks.
I would really appreciate if you guys could help me out.
Thanks in advice.
- Sebastian
Uh, EFS partition is borked.
Look at this thread, maybe the restoring IMEI part is relevant.
Pew ... this loos tricky. I'll try that.
baseband unkown IMEI unkown
Mach3.2 said:
Uh, EFS partition is borked.
Look at this thread, maybe the restoring IMEI part is relevant.
Click to expand...
Click to collapse
I have looked at this and also tried it but with no luck it seems. I really need help can someone offer me some advice. My Gn also keeps rocking between radio off and radio on.
Thanks
Download from play store: get ril
Sent from my Galaxy Nexus using xda app-developers app
ntorresla said:
Download from play store: get ril
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
That will not do anything for the issue described.
Sent from my Galaxy Nexus using Tapatalk 2
As I already wrote in another topic - had the same problem and at last brought my nexus to the service. They changed motherboard and said that this problem is not related to broken efs partition, as I was thinking before.
Sent from my Galaxy Nexus using xda premium
edijs said:
As I already wrote in another topic - had the same problem and at last brought my nexus to the service. They changed motherboard and said that this problem is not related to broken efs partition, as I was thinking before.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
It could be related, it's either broken hardware or corrupted /factory folder.
The files in the /factory folder holds your IMEI, it's proven beyond doubt.
Beamed from my Grouper.
Galaxy Nexus baseband issue
Hi, I have the same issue.
The phone was working fine and it just stopped working. So I flashed the factory images once again but no luck.
Then I suspected EFS partition issue but after rooting, I could list the files under /factory, cat/read the md5 files, copy them etc. So I think EFS is not the issue but don't know what has gone bad.
Still my phone is not working
Found this, dunno if it'll help, though...
http://forum.xda-developers.com/showthread.php?t=1510906
http://forum.xda-developers.com/showthread.php?t=1428988
Fixed by sending in for warranty
Just an update...I was having all of these symptoms...unknown IMEI, Baseband, etc...basically gave me an expensive media player for a few months while waiting for a fix on XDA. After no update I decided to call up Samsung and after talking to 3 different technicians, I was able to send it in. Just a note for anyone about to do the same, they will try very hard to blame it on the carrier/SIM card, so save yourself some trouble and just say you already went to the physical store of your carrier (calling isn't enough)and they couldn't get it working. Once you get past that, they will email you a printable 2-day UPS shipping label so you can ship it to them for free. It took 2 weeks from the time I called to having a working phone back in my hands.
This was their fix:
Problem found:
NO PCS SERVICE
Solution:
REPLACED PBA
After a quick search I found that the PBA is the motherboard, so it's definitely a hardware issue. Hope you guys are still under warranty because I've heard this is ~$200 to fix otherwise.
Good luck.
Hi, I had a problem with my Note 2 and I brought it to a UK Samsung repair centre, they did something to it and now my IMEI reads 0049990106400001 (which is different from what the sticker on the pack of the phone says).
The issue is that Samsung won't touch my phone now because it's not a UK phone (I think they did not realise that the first time round).
Anyway, don't get me started on this... after searching the net for days it seems I have to restore my IMEI. I tried a few methods, but unsuccessfully.
I was wondering if anyone has suggestions on what I should do, or maybe the name of a reliable company that would fix this for me.
Thank you.
Have you read this thread?
retrorom said:
Have you read this thread?
Click to expand...
Click to collapse
Yes I read that thread, thanks.It seems like it is really tricky to repair IMEI on the GT-N7100. I got in touch with cvxcvx, maybe he can do it remotely, even though it does not seem like an option.
Good, I hope you get it fixed soon.
Kind regards
my phone imei has changed
Someone has a solution?
Have you tried turning it off and on again?
Sent from my Nexus 4 using Tapatalk
Misledz said:
Have you tried turning it off and on again?
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I did it but to no avail
Don't you have an older nandroid backup somewhere?
.
Ed V said:
Don't you have an older nandroid backup somewhere?
.
Click to expand...
Click to collapse
Not sorry:crying:
What is the IMEI that it's showing? Is it the generic IMEI of 004999010640000? If so, this means that somehow the real IMEI has been corrupted. This happened to me and without a backup I have found that it's nearly impossible to fix easily. From what I have learned you need some specialized hardware and software in order to rewrite the partition that stores the IMEI data on the phone. In my area at least, I could not find a repair shop that had the hardware / software combo needed in order to fix this. In the end, as a last ditch effort I called Samsung to see if there was anything they could do. They ended up fixing my phone for free, and they paid shipping costs both ways. The process took less than 3 weeks total, and my phone is actually being delivered back to me today so I'm excited to get it back.
If you can't find someone in your area who is ale to fix it, give Samsung Support a call at 888-987-HELP.
I recently changed networks, its was only then that I discovered that at some point in the last 2 years my IMEI had reset to the default, most likely due to me deleting something I shouldn't have.
I know its a log shot but does anyone have a back up of the following directorys?:
/efs
/factory
/data/radio
these are what are missing from my phone, I believe that the /efs is the most important in getting my phone back to normal.
Thank you
try to restore it using ****docomo app..
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
I tried the ***docomo app, the option to restore was blanked out.
joesalve said:
try to restore it using ****docomo app..
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry to see another victim. You are not alone - I'm stuck with this same generic IMEI problem with no backups to restore to.
Have you seen these threads?
http://forum.xda-developers.com/showthread.php?t=2508320
http://forum.xda-developers.com/showthread.php?t=2583872
Using someone else's backup of the nv_data files will give you their IMEI number. Not sure anyone is willing to do that unless they have a Gnex just collecting dust and they don't care.
I'm considering this option: http://www.sammobile.com/forum/showthread.php?t=7554
With the cost of the special USB cable and software totaling about $40, you get one shot at repairing your IMEI. I haven't tried it yet....
wallygator4life said:
Sorry to see another victim. You are not alone - I'm stuck with this same generic IMEI problem with no backups to restore to.
Have you seen these threads?
http://forum.xda-developers.com/showthread.php?t=2508320
http://forum.xda-developers.com/showthread.php?t=2583872
Using someone else's backup of the nv_data files will give you their IMEI number. Not sure anyone is willing to do that unless they have a Gnex just collecting dust and they don't care.
I'm considering this option: http://www.sammobile.com/forum/showthread.php?t=7554
With the cost of the special USB cable and software totaling about $40, you get one shot at repairing your IMEI. I haven't tried it yet....
Click to expand...
Click to collapse
I am also very tempted by that but I have just been bitten by one such SRS service that could not deliver what they promised (efs fix) and am now having a paypal dispute with them. Who know how long it will take for the cable to turn up and I am getting a new phone next month