Hi,
I am experiencing a strange problem with a Xperia Arc, LT15i, which one of my friends asked me to 'fix'. The scenario is as follows:
- The phone has no warranty
- The phone had a stock ROM from 3 here in Denmark, 2.3.6, not sim locked, not rooted.
- Whenever I try to make a phone call, it immediately hangs up
- The same happens when a call is received, no ringtone or any other indication of an incoming call, phone hangs up immediately.
- The phone is unable to receive messages
- When I try to send a message, it fails
- Messages sent to the phone are not received
- 3G and internet work fine
I thought that this was some kind of a software bug related to the stock rom, so I tried to install stock ICS on it by following one of the widely available guides, the ROM installed fine, problem persists.
I have not been able to find any information on other people experiencing the same problem on google, nor here on XDA. Does anyone have any ideas on how I can trace the root of the problem? Can it be radio FW related? Can I get any useful information by rooting the phone, installing busybox and tracing the system logs, dmesg, etc. ?
Any suggestions and ideas are welcome!
Best regards, Denis
DeniTCH said:
Hi,
I am experiencing a strange problem with a Xperia Arc, LT15i, which one of my friends asked me to 'fix'. The scenario is as follows:
- The phone has no warranty
- The phone had a stock ROM from 3 here in Denmark, 2.3.6, not sim locked, not rooted.
- Whenever I try to make a phone call, it immediately hangs up
- The same happens when a call is received, no ringtone or any other indication of an incoming call, phone hangs up immediately.
- The phone is unable to receive messages
- When I try to send a message, it fails
- Messages sent to the phone are not received
- 3G and internet work fine
I thought that this was some kind of a software bug related to the stock rom, so I tried to install stock ICS on it by following one of the widely available guides, the ROM installed fine, problem persists.
I have not been able to find any information on other people experiencing the same problem on google, nor here on XDA. Does anyone have any ideas on how I can trace the root of the problem? Can it be radio FW related? Can I get any useful information by rooting the phone, installing busybox and tracing the system logs, dmesg, etc. ?
Any suggestions and ideas are welcome!
Best regards, Denis
Click to expand...
Click to collapse
If everything is stock, bootloader still locked, then try to repair your phone with sonyericsson PC Companion. But backup all your contacts and messages, because it delete al your data.
There is no data on the phone, so I am free to experiment as much as I want. I will try to see what the Sony Ericsson companion can do, but I am quite sure that the guy who's phone it is already has tried that, which resulted in the stock operator ROM from 3 being reinstalled. I am not exactly sure on whether the bootloader is locked or not, I have not played around with SE phones this much before, as I am used to HTC Is there a quick way to find out?
Hello,
I'm experiencing the same problem but with SIM cards from only one carrier (TMN Portugal). Its works fine with VODAFONE and OPTIMUS.
I can get 3G and internet but "No Service" for calls and SMS. When I try to call I get "Out of Service Area".
The TMN SIM cards work on another handsets, not in mine.
Did you solve your friends problem? If so, how?
Thanks in advance m8.
Gonçalo
Related
Hi,
Today i bought the xperia arc.
I love the quality of the phone but have 1 main issue.
I'm not able to send an sms.
It keep saying "sending" and after a few minutes i get the message that it failed.
I can receive an sms fine.
I can also send/receive mms without any problems.
When i put another sim card in my phone, i have the same issue so it's not sim card related. Both sim cards can send sms in other phones.
I did a factory reset, this didn't help.
I also connected the phone to SE pc companion and did a software reset, but this still doesn't help.
Anybody had the same issue?
Nope, didn't have the same issue, but what you can try is download SEUS (Sony Ericsson Update Service) from official site and try to repair through that tool.
Hope it works out, and in case it doesn't, bring the device back for replacement, cuz something simple as sending an sms has to work out of the box.
Nirak said:
Nope, didn't have the same issue, but what you can try is download SEUS (Sony Ericsson Update Service) from official site and try to repair through that tool.
Click to expand...
Click to collapse
Hi,
That's what i tried, but for the xperia arc the software is called "SE pc companion" instead of SEUS.
So i guess i will exchange the phone tomorrow
no, that's not correct, you have PC Compagnon and SEUS, lemmie see if i can provide the correct link brb
wow, that was hard to find.
it's for a different model, but same version as i have on my computer, so you coud give it a go.
if it doesn't work, lemme know i'll upload my file somewhere for you
http://www.sonyericsson.com/cws/sup...loads/subject/updateservice/w880i?cc=gb&lc=en
Hi,
Thanks for the link.
When running the software i got the message that the latest version was already on my phone.
So i picked the "repair" option , after a few minutes, i booted the phone, tried sending an sms but no joy.
So i'll be bringing it back tomorrow
Thanks for the help
The sales guy told me this might have to do with the Sim card being to old.
Was only 6 month so i wasn't sure this would be the case but i asked my provider to swap the cards.
After 2 days i received the new card and i was able to send text messages, so this was the issue
wow that sounds crazy because my card may be older then 6 or 7 years old now and I never had that problem .
Hi, I've bought my mom Sony Xperia M. After a half month phone start crashing down when she want to call or sometimes when she accept incoming call or if it dont crash down when she receive call then she can't heard anything and even I dont hear her. After that crash when phone restart she can call for a while but after some time it happened again. FW is Stock - 15.1.C.2.8. Dont you know if is could be problem problem of a ROM (radio - kernel) or SIM card (I know that she has very old SIM).
Try reinstalling the firmware with Sony Update Service, it may fix this. However, be advised that doing a repair through Sony Update Service will wipe all user data stored in the phone, so, make a backup first...
So I tried it. Nothing help. It's like only software being restarted because phone dont want for me SIM code after restart.
I am having a different and unique problem with my LG optimus f180. I was using a rooted firmware of f180, and then I updated the rom by following the procedure given in this link http://forum.xda-developers.com/showthread.php?t=2786769. the update went successful. But when i tried the same update in my another lg f180 which was also rooted, it started showing me issues like, it does not detect the network of sim which i was already using in that mobile and shows "emergency calls only - Mobilink" (Mobilink is the name of network). whereas when i change the sim it detects the network and everything works perfect except the messages outgoing, which keeps trying sending message and ends by showing that sending failed and when I send message and instantly connect a call then it sends message only during call...
Kindly anyone who can figure out whats the solution for this, must help me. m really tensed at its behaviour. whereas i tried to restore the old rom and still it shows the same behaviour.
anyone plz help me.
anyone who understands this issue can contact me plz...
Ok so I did a ton of stuff to my phone like rooting, flashing different ROMS, but in the end I want to get my phone back to stock, so I flashed the stock firmware with LG Flash Tool but now I can't call anyone and incoming comes don't come through. I just get a "out of service area" after a while whenever I try calling someone. Texting works and internet works, and so does Wifi. Also, my time is 3 hours fast when it's set to automatic in the settings. I don't know why it's doing this. And my IMEI is 0. Here are some pictures of my settings. One more thing. Since I flashed the stock, in my android devices, Google doesn't recognize my old device anymore. It treats this phone like a new device now. Weird... Anyone know how I can fix this problem?
Oh and when I try to update my phone it gives me this: "Your phone is not registered yet"
So many problems, I'm so sad
(these are the images uploaded online if the attachments don't work)
postimg (DOT) org/image/yc356c9el/
postimg (DOT) org/image/ipnwgre97/
Do you have a EFS backup? Your IMEI is 00000000000000.... That's NOT the way it should be. Maybe the network provider blocks you from using the network because of an invalid IMEI (don't know for sure) but since you reflashed Stock ROM i don't think it's modem related...
I think I fixed it! I just used the kdz method of going back to stock instead of the tot/dll method and it fixed my problems! I got it from this thread if anyone else has the same problem:
http://forum.xda-developers.com/verizon-lg-g3/general/guide-flash-to-stock-10b-kdz-method-t2928140
Hello, i recently bought an HTC one M8 off ebay in the knowledge that it was "faulty" the phone however works fine except from sending texts messages.
Whenever i hit send it proceeds to kill the network and then "prepare sim", it does this continuously until i delete the text message, then it runs fine again, i can receive messages fine, use mobile data and even make calls.
I have looked online all day and seen people having the same problem but none of those fixes work, so i wonder if putting a custom rom on may fix it or if its a hardware issue
can i try contact HTC under warranty? the phone is unlocked and i use GiffGaff(UK) sim.
did i take a risk and it not pay off like a fool or is there some fix i cannot for the life of me find.
Thanks for any help
Is the ROM stock ? Is the bootloader LOCKED or RELOCKED ? What is the software version that it's running now ?
Maybe a RUU (if available) can fix it.
Post fastboot getvar all result minus serial & imei no and we'll see what we can do.
Fixed!
Hi, thanks for the reply ^^ but i have fixed it now, i was up until like 3am install Skydragon and it now works.
No idea what was causing the issue but so happy its working
Appreciate your time trying to help :3
OK.. great :good:
As expected it is ROM issue