Develop Bugs

Possibly Bricked T-Mobile T989

So I flashed the cm7 alpha that came out last night this morning. I wasn't getting calls so i turned it off and tried to reboot it into recovery. The phone never got into recovery (I told it to reboot into recovery from clockwork mod), and now it isnt powering on, at all. I've tried every key combination, recovery, download mode, letting it charge for HOURS, and still nothing.
If anyone has any ideas, please let me know. I'm trying to gather the files I need to see if odin will recognize it and possibly be able to restore it to stock. If I can't get it to work by tomorrow, I'm just going to go to the T-Mobile store.

aaronpaws said:
So I flashed the cm7 alpha that came out last night this morning. I wasn't getting calls so i turned it off and tried to reboot it into recovery. The phone never got into recovery (I told it to reboot into recovery from clockwork mod), and now it isnt powering on, at all. I've tried every key combination, recovery, download mode, letting it charge for HOURS, and still nothing.
If anyone has any ideas, please let me know. I'm trying to gather the files I need to see if odin will recognize it and possibly be able to restore it to stock. If I can't get it to work by tomorrow, I'm just going to go to the T-Mobile store.
Click to expand...
Click to collapse
Would it be possible that you tried so many combinations that the phone's battery has died? Have you tried plugging it in and seeing what happens?

charged for four hours and nothing.
Took it to a tmobile store and they're doing a warranty exchange since they couldn't get it to do anything either, even with a different battery.
Kind of curious as to what'll happen when I send it back since it has cyanogen mod 7 on it and its rooted. Then again, the phone won't boot, go into download mode, or recovery.
edit: I'm thinking the phone won't charge because of the custom kernel in cm7. Don't know how I would flash a kernel if I couldn't get it to boot though.

Dam,, too late
But for reference try!
Take the battery out and let it sit for a few min the put it back in and see if it boots.
If it still will not boot
Take the battery back out
Plug in the USB cable connected to the computer
Hold down the volume up and down then
Put the battery back in.
You should get the option: Volume UP / Volume Down for Reboot
Hit Volume UP and go get some Odin love!

I still have the phone, I'm gonna try this now. Will update with results.

aaronpaws said:
I still have the phone, I'm gonna try this now. Will update with results.
Click to expand...
Click to collapse
Cool man, keep us updated.

Well, I tried both suggestions to no avail. Anyone else have any ideas?

aaronpaws said:
Well, I tried both suggestions to no avail. Anyone else have any ideas?
Click to expand...
Click to collapse
I did not see you mention it, but did you try the "10 second" power button hold? You know it works when the phone vibrates 3 times. Simply hold the power button until it vibrates. It takes about 7-10 seconds (although when you think your phone is bricked, it feels like it is taking 5 minutes). If it vibrates, you are in the clear. You can usually get to recovery or odin from there. Try doing this on battery only first.

no cigar with the hold for ten seconds method on the power button.

aaronpaws said:
no cigar with the hold for ten seconds method on the power button.
Click to expand...
Click to collapse
It is really, REALLY difficult to brick a phone unless you are changing the radio (for example, flashing a wrong or corrupted radio). A kernel can hose your phone, but not brick it as you don't need a kernel to access recovery. A bad recovery could also brick your phone, but then you have download mode (Odin) to access that bypasses recovery. In other words, there are layers of protection or access points. We have not flashed any new radios for our phones yet, so you know that is not the problem. Having said all that, that does not mean you are not bricked.
To be clear on your position, you are getting no power response at all? Again, try this:
Unplug your phone;
take battery out (wait about a minute before replacing battery);
replace battery;
"10 second" hold until phone vibrates 3 times (or vibrates at all for that matter);
If you see no sign of life, then try the above process with phone plugged in (try plugged into computer and wall socket separately). Odin recognizes when you are plugged into computer and the boot process goes differently.
As for Odin bootup:
Load Odin;
Plug in your USB to computer;
try the volume/power boot up;
if that fails, try the "10 second" hold boot up with Odin running on your system and phone plugged in.
Outside of that, I can not think of any other way to get you to recovery or Odin.
I have flashed my android phones probably 150+ times in the last 2 and a half years and never made a brick. I thought I had, but was always able to get to recovery or bootloader (think Odin for HTC), and recover the phone. The only times I ever saw anyone truly brick the phone was when flashing the wrong or bad radio for their phone (radio is your 4G / cell receiver). So, walk through your processes to recover your phone in a methodical way and if that all fails, then return it. If you can't get it to go trying all these techniques, then T-mobile probably won't be able to as well and see that you rooted it.
Hope this helps.

Slightly off topic but if you send in a rooted phone for warranty (not insurance, warranty) they will charge you a full repair fee.
Sent from the Galaxy, 2 stars to the left.

What happens when you pull your battery, put it back in and attempt to turn your phone on?
Sent from my SGH-T989 using Tapatalk

@PorchSong, I've tried everything you said to no avail. I know its extremely hard to brick an android phone. Having had over 10 devices in the past year, all running custom roms, I've never bricked one either. This is why I find this so unbelievable, I usually don't make posts on XDA, not for lack of caring about the subject matter, but rather because I'd rather learn about it on my own to further my understanding on it.
Again, this is as bricked as I've ever seen something. The phone simply is unresponsive to every method I've tried.
@btyork, how would they know if the phone doesn't boot into recovery, download mode, or into regular android? I'm not saying that they couldn't. I'm just saying, what precautions could I take against them finding out. Trust me, if i could find a way to, I'd restore it to stock before I sent it back to them. (I still have the phone and will until december 6th, when they send me my new one, so we have a little bit of time to work on this)
@ mikeyinid, Nothing at all. Nothing in this thread has made the phone give even the slightest response.
The last thing I did was try to boot into clockwork mod, rather than boot with the key combination like I normally do, i did it directly from rom manager. Except, it never booted into recovery, so I pulled the battery and tried to start it again, from there it hasn't booted, or charged. I could've sworn the phone had at least a 30 percent charge when I was doing all this as well. Not the best for restoring from a backup in clockwork mod but I was in a bind as I was about to leave somewhere for roughly two hours and needed a functioning phone (cm7 did not let me make or receive calls, for whatever reason).

Are you seeing anything on the screen?
Sent from my SGH-T989 using XDA App

aaronpaws said:
@PorchSong, I've tried everything you said to no avail. I know its extremely hard to brick an android phone. Having had over 10 devices in the past year, all running custom roms, I've never bricked one either. This is why I find this so unbelievable, I usually don't make posts on XDA, not for lack of caring about the subject matter, but rather because I'd rather learn about it on my own to further my understanding on it.
Again, this is as bricked as I've ever seen something. The phone simply is unresponsive to every method I've tried.
@btyork, how would they know if the phone doesn't boot into recovery, download mode, or into regular android? I'm not saying that they couldn't. I'm just saying, what precautions could I take against them finding out. Trust me, if i could find a way to, I'd restore it to stock before I sent it back to them. (I still have the phone and will until december 6th, when they send me my new one, so we have a little bit of time to work on this)
@ mikeyinid, Nothing at all. Nothing in this thread has made the phone give even the slightest response.
The last thing I did was try to boot into clockwork mod, rather than boot with the key combination like I normally do, i did it directly from rom manager. Except, it never booted into recovery, so I pulled the battery and tried to start it again, from there it hasn't booted, or charged. I could've sworn the phone had at least a 30 percent charge when I was doing all this as well. Not the best for restoring from a backup in clockwork mod but I was in a bind as I was about to leave somewhere for roughly two hours and needed a functioning phone (cm7 did not let me make or receive calls, for whatever reason).
Click to expand...
Click to collapse
Are you sure you flashed cm7 for our phone? Sounds like a boot.img flashed to the wrong partition. I only know that because I bricked my first gs2 using the wrong mount point to flash a kernel. If it doesn't do anything at all, jig might work but idk. I just got a new one
Sent from my SGH-T989 using Tapatalk

Typically with Samsung phones, if you can get ANYTHING at all to show on the screen it is not bricked.
Do you have a G+ account? If I can see what is going on while I walk you through it it would be easier. Could possibly hold an open hangout so others can join in and help or just for informational purposes.
I have had soft bricks on my behold 2, vibrant and SGS2, over 100 times all together. Sometimes it takes a little fiddling, my SGS2 seemed a little more difficult only because of the relative simplicity of it compared to the others.
---------- Post added at 02:18 PM ---------- Previous post was at 02:15 PM ----------
mikeyinid said:
Are you sure you flashed cm7 for our phone? Sounds like a boot.img flashed to the wrong partition. I only know that because I bricked my first gs2 using the wrong mount point to flash a kernel. If it doesn't do anything at all, jig might work but idk. I just got a new one
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well i think he said it did boot initially, so I doubt that is the problem.
---------- Post added at 02:19 PM ---------- Previous post was at 02:18 PM ----------
btyork said:
Slightly off topic but if you send in a rooted phone for warranty (not insurance, warranty) they will charge you a full repair fee.
Sent from the Galaxy, 2 stars to the left.
Click to expand...
Click to collapse
That depends if they can tell or not.

Okay, well I'm going to try and fix it in Odin one more time tomorrow on my friends computer (I use a mac), so I'll report back on what happens. I'm thinking I didn't put it into download mode the right way when I tried it the other night. I remember having to do it for rooting the phone, but hadn't done it since, and since this is my first samsung phone other than the nexus s, I wasn't all that familiar with it. The google + idea might be a good one. I'm not sure how to go about setting that up, but I should be at my friends around like 12est tomorrow, so if anyone wants to set something up we can do that, or I can just report back. Either way, I'll come back to this thread and give a conclusion on what's happened.

aaronpaws said:
Okay, well I'm going to try and fix it in Odin one more time tomorrow on my friends computer (I use a mac), so I'll report back on what happens. I'm thinking I didn't put it into download mode the right way when I tried it the other night. I remember having to do it for rooting the phone, but hadn't done it since, and since this is my first samsung phone other than the nexus s, I wasn't all that familiar with it. The google + idea might be a good one. I'm not sure how to go about setting that up, but I should be at my friends around like 12est tomorrow, so if anyone wants to set something up we can do that, or I can just report back. Either way, I'll come back to this thread and give a conclusion on what's happened.
Click to expand...
Click to collapse
Let me know, G+ is easy. Im out of class at 2est.

Just FYI. I ran into this exact same issue. After charging my phone all night and using it for about 5 minutes, I set it down then picked it up like 30 minutes later and received absolutely no responsiveness from the phone. It wouldn't even recognize the charger when I plugged it in.
I tried all the battery tricks, and reset tricks and nothing worked. So I took it into the T-Mobile store, assuming it was bricked, in an attempt to get it replaced. He simply plugged the phone into the stock charger that came with the phone and it indicated that the battery was just completely dead and needed a charge.
It turns out that the phone really didn't get a full charge after being plugged in all night to my GF's MT4G charger. Apparently this phone is picky about what charger is used. I'm sure you've already attempted this, but just make sure to plug it into the stock charger to see if you can at least get the charging battery image to pop up.

more like it wasn't plugged in properly to begin with
because that happened to me, even though it said "charging"... it was stuck at 43% for like 4+ hours, so i figured something must be wrong
and indeed it was, so i unplugged it, and plugged it back in, then voila! now it starts to charge as it was supposed to.
the phone is not picky by any means, i've used my old BB charges with it, the other HTC charger, the other samsung USB, the generic cheap chargers i get from Deal Extreme, etc
they all charges the phone just fine and fast
you do have to be careful when you plug it in, and make sure it's really charging
sn0warmy said:
Just FYI. I ran into this exact same issue. After charging my phone all night and using it for about 5 minutes, I set it down then picked it up like 30 minutes later and received absolutely no responsiveness from the phone. It wouldn't even recognize the charger when I plugged it in.
I tried all the battery tricks, and reset tricks and nothing worked. So I took it into the T-Mobile store, assuming it was bricked, in an attempt to get it replaced. He simply plugged the phone into the stock charger that came with the phone and it indicated that the battery was just completely dead and needed a charge.
It turns out that the phone really didn't get a full charge after being plugged in all night to my GF's MT4G charger. Apparently this phone is picky about what charger is used. I'm sure you've already attempted this, but just make sure to plug it into the stock charger to see if you can at least get the charging battery image to pop up.
Click to expand...
Click to collapse

Quick Q: Jedi Mind Trick Brick? Phone unresponsive;Veteran User

phone wont boot at all after install. wont even go into download mode.
phone worked perfectly when i was running beastmod 3.0 i believe. i stayed inactive ever since.. i made sure i could get into download right before i went ahead to the jedi mind trick update. like i said, everything worked perfectly. tested out all button combos for recovery and download mode (even did the pulling the battery and plugging the usb method) with success before i updated. yes phone was on 100% battery . it was on the charger the whole night.
i logged back on because i felt like updating and read about Jedi Mind Trick. installed TWRP recovery as well a few days ago. i wiped everything of course, flashed, repaired , reboot. I got a black screen for awhile and let it sit for 30min. no response, so i pulled the battery and tried to turn on. phone wouldnt turn on so i tried to get into download mode and failed. phone is completely unresponsive.
what to do? i'm just stumped now. i was inactive, but by no means am i new to this.

Are you sure your battery has a good charge?

brian_v3ntura said:
phone wont boot at all after install. wont even go into download mode.
phone worked perfectly when i was running beastmod 3.0 i believe. i stayed inactive ever since.. i made sure i could get into download right before i went ahead to the jedi mind trick update. like i said, everything worked perfectly. tested out all button combos for recovery and download mode (even did the pulling the battery and plugging the usb method) with success before i updated. yes phone was on 100% battery . it was on the charger the whole night.
i logged back on because i felt like updating and read about Jedi Mind Trick. installed TWRP recovery as well a few days ago. i wiped everything of course, flashed, repaired , reboot. I got a black screen for awhile and let it sit for 30min. no response, so i pulled the battery and tried to turn on. phone wouldnt turn on so i tried to get into download mode and failed. phone is completely unresponsive.
what to do? i'm just stumped now. i was inactive, but by no means am i new to this.
Click to expand...
Click to collapse
I see by no means are you a rookie but I will ask have you tried to plug your phone in to your pc and see if it makes a noise and recognizes it. Honestly I would assume prior to posting you probably tried everything so it may be unfortunate but you may have to send to JTAG or go through insurance.
Cant see a rom doing that to your phone? Unless you had some hardware failure

Have you tried using a usb jig to force it into download mode?

davwman said:
Are you sure your battery has a good charge?
Click to expand...
Click to collapse
yep. battery was just fine. never had had a problem. even popped in my spare and dad's battery to make sure it wasnt a battery related issue.
CMDann said:
Have you tried using a usb jig to force it into download mode?
Click to expand...
Click to collapse
yes. i made my own actually. it was the first thing i used to make sure i could get into download mode,with success, before the flashing process.
playya said:
I see by no means are you a rookie but I will ask have you tried to plug your phone in to your pc and see if it makes a noise and recognizes it. Honestly I would assume prior to posting you probably tried everything so it may be unfortunate but you may have to send to JTAG or go through insurance.
Cant see a rom doing that to your phone? Unless you had some hardware failure
Click to expand...
Click to collapse
after flashing:
1) i did plug into 2 laptops(windows 7) and a 2 desktop(vista and xp). "tries" to install the drivers and then makes the fail noise.
2) tried to use the SGS2 toolkit as well.
prior to flashing:
1) phone mounted successfully to 1 laptop and 1 desktop. thats all i tried it on. i used my laptop to transfer the flash zips and my desktop to back up my internal memory since i havent done it in awhile.
2) everything just worked. my only gripe was that my phone was still on gingerbread and decided to update to to ICS
i'm just puzzled myself. i did try everything that i could think of to at least get the phone to turn on somehow. i even went back to sleep and put the phone on the charger hoping the phone would just magically turn on itself >_<
i know i've been super inactive for awhile, but it only took me a few of days to get myself back up to speed and catch up on the new information.

Also would like to add that i used 3 samsung micro usb cords(2x sgs2 and vibrant),jig,2htc cords(hd3 and mytouch 4g) and even my old nokia micro usb. No success but at last the laptop is detecting the phone when trying to install drivers and then fail.
I know i did not download thw wrong rom either its not like i go off to other phone sub-forums to look for stuff.

Chalk this up to bad luck and move on. Its not the ROM. Period. Like pmtr3 said, 20,000 downloads plus, and your the first one to say this happened. Sorry to hear about your phone.
Sent from JMT Goodness

Have you tried pulling the phones battery out sim and micro sdcard... then hold the two volume buttons then olug in the usb and then place the battery while still holding the volume buttons? (Open up odin before trying)
Sent from my SGH-T989 using xda app-developers app

LoopDoGG79 said:
Chalk this up to bad luck and move on. Its not the ROM. Period. Like pmtr3 said, 20,000 downloads plus, and your the first one to say this happened. Sorry to hear about your phone.
Sent from JMT Goodness
Click to expand...
Click to collapse
i have no clue what happened. maybe some kind of freak hardware failure. i used to be so into flashing,but decided to use my phone as a phone instead of always flashing.
i did call TMo for a warranty replacement, but the SGS2 is supposedly on back order -____- they recommended an alternative device,but not details yet until they get back to me.
this isnt my first SGS2. i got mine during TMo's firesale on Nov. 19th. 3 days later, i exchanged under the 14day grace period it due to horrible data drops and robotic voice. The phone was stock at the time. Data drops made it impossible to download-on-the-go for whatever the professors assigned . 2nd one worked like a charm.
phreshjoker said:
Have you tried pulling the phones battery out sim and micro sdcard... then hold the two volume buttons then olug in the usb and then place the battery while still holding the volume buttons? (Open up odin before trying)
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
yes....i'm cutting my loses and doing a warranty exchange. Hopefully an SGS3 due to having 2 SGS2's. Usually,they will upgrade to the next device if your current device is not available and you had 2 replacements.
i'm trying to find my Good ol' G1 that never really failed me. i used to like using it from time to time whenever i had my vibrant just for nostalgia purposes.

[Q] Possible Brick

I decided to ROOT my phone, which seemed to be sucessful, and then I attempted to install a Custom ROM (where the problem began). This ROM used the AROMA installer and all seemed to be going fine. I rebooted at the end. I wasn't watching my phone at this point because I'm used to reboots following ROM installs taking a while so I just ignored it a bit. When I looked back finally, the screen was off. I figured that it had just gone to sleep but I couldn't wake it up.
What's worse is that I cant get it to turn back on at all! I've tried pulling the batter, hard reset (Power + volume up and power + volume up + home key). Nothing. Is there any advice anyone can give me? What did I do wrong and is there a way to recover the device?

How much battery left you had before flashing?
Sent from my SGH-T999

lazarat said:
How much battery left you had before flashing?
Sent from my SGH-T999
Click to expand...
Click to collapse
I'm not 100% sure actually. was low when I started the root process but I did have the device plugged in the whole time though. Do you think that's the problem? I actually swapped my battery with my GF's battery (which was nearly fully charged) so I don't think its a "dead battery" issue. Any ideas on how I can get it back on? Doesn't even show the charging icon.

Plug it into Odin and see if anything comes up.
Sent from my SGH-T999 using xda premium

Yes your battery died in the process of flashing which sucks bwcause i do not know what are the consequences of it but seems bad since you cannot even get into download mode. Never flash with battery below 50%. Good thing is though that if the phone does not turn on at all then jist go to tmobilw store say left it overnight to charge when woke up was all black screen. Idk whats wrong with it. Get a replacement.
Sent from my SGH-T999

Pull the battery out for like 2-3 mins then let it charge for like 15 and try to get in download mode... If it does pop odin open and flash stock image. You can find it under the stickies in dev section.
Sent from my SGH-T999

I wasn't able to resolve the issue but I was able to take it back to the TMO store and just swap it for another one. The guy didn't ask too many questions. Crisis averted but it's made me hesitant to flash on this again so soon. I've rooted and flashed dozens of Android devices for myself and others over the years but this is the first time something like this has happened to me. Being careless I suppose. When I get my nerves back up, I'll be back.
Thanks for all the help you guys offered. I appreciate it.

[Q] Cant turn on phone

I recently rooted my t989d and everything was find till when i was in recovery, i press reboot phone, then now it wont turn on at all... I dont think the battery is even charging when plug into the wall? I going to bed all will try to charge the battery over night but anyone knows why it can't turn on?
Thank you

jojo1419 said:
I recently rooted my t989d and everything was find till when i was in recovery, i press reboot phone, then now it wont turn on at all... I dont think the battery is even charging when plug into the wall? I going to bed all will try to charge the battery over night but anyone knows why it can't turn on?
Thank you
Click to expand...
Click to collapse
Did you flash any custom ROM on your phone by any chance?
What method did you use to root?
When you press the power button does the screen at least display the Samsung logo?
Can you get in to recovery/download mode via button combos?
Next time, please use the thread search bar, as the issue you have is very similar to those mentioned in other threads before. There may be several solutions to your problem.

jojo1419 said:
I recently rooted my t989d and everything was find till when i was in recovery, i press reboot phone, then now it wont turn on at all... I dont think the battery is even charging when plug into the wall? I going to bed all will try to charge the battery over night but anyone knows why it can't turn on?
Thank you
Click to expand...
Click to collapse
if your phone is becoming hot then its charging, even with a bad flash your screen should show something, perhaps its out of charge
Sent from my GT-I9000 using Tapatalk 2

FineTalent said:
Did you flash any custom ROM on your phone by any chance?
What method did you use to root?
When you press the power button does the screen at least display the Samsung logo?
Can you get in to recovery/download mode via button combos?
Next time, please use the thread search bar, as the issue you have is very similar to those mentioned in other threads before. There may be several solutions to your problem.
Click to expand...
Click to collapse
I used this method http://forum.xda-developers.com/showthread.php?t=1514434
Nothing diplay when I press any boutons
And I can't get into recovery/download vio bouton combos
It's maybe hard brick.... What I exactly did is, root the phone, everything was working fine. Then I tried to install a jb rom from the galaxy s2 forum (not t-mobile galaxy 2 forum). I tried a couple of them but it could not complete the instalation. So then I did a wipe data/factory reset from the recovery and it just went blank and since then, can't do anything!
The battery was also very low, so at first I thought it was because of that, but it's been recharging over night and I still nothing.
Although when plugged into the computer, it tries to connect the driver but fails because the phone's not turned on

jojo1419 said:
I used this method http://forum.xda-developers.com/showthread.php?t=1514434
Nothing diplay when I press any boutons
And I can't get into recovery/download vio bouton combos
It's maybe hard brick.... What I exactly did is, root the phone, everything was working fine. Then I tried to install a jb rom from the galaxy s2 forum (not t-mobile galaxy 2 forum). I tried a couple of them but it could not complete the instalation. So then I did a wipe data/factory reset from the recovery and it just went blank and since then, can't do anything!
The battery was also very low, so at first I thought it was because of that, but it's been recharging over night and I still nothing.
Although when plugged into the computer, it tries to connect the driver but fails because the phone's not turned on
Click to expand...
Click to collapse
Unfortunately if you flashed an I9100 ROM to your phone you're hard bricked. Mobo's are expensive on ebay...

jrosetto said:
Unfortunately if you flashed an I9100 ROM to your phone you're hard bricked. Mobo's are expensive on ebay...
Click to expand...
Click to collapse
That's what I thought, but it didnt install completly thought. But can I unbricked it with JIG usb???? Anyway, do you think I can get a new one (at koodo canada) it's only been 4 days my friends has the phone (Yes I've bicked my friends phone, now im going to pay him a new one) but do they usualy give a brand new one or they send it to the company then they ship it back to you?
Thanks everyone for helping

jojo1419 said:
That's what I thought, but it didnt install completly thought. But can I unbricked it with JIG usb???? Anyway, do you think I can get a new one (at koodo canada) it's only been 4 days my friends has the phone (Yes I've bicked my friends phone, now im going to pay him a new one) but do they usualy give a brand new one or they send it to the company then they ship it back to you?
Thanks everyone for helping
Click to expand...
Click to collapse
I have the same Koodo phone from you. In regards to returning your phone... you would have to check the return policy of the store. In the event you are able to return it, there is a possibility that they may not fix it for you. Reason being is that you have 'flashed' something on to your phone which may have changed the 'flash counter', which in that case if a technician were to see that they would not do anything as it has void your warranty.
Hopefully, you will be able to do an in-store-exchange if everything goes... just make sure to provide a legitimate excuse.
It doesn't hurt to try using a USB Jig, there is a great chance of it working. Doing so you will be able to get in to 'download mode' and this time flash the proper, I recommend stock Koodo ROM to your phone.
For future note, please, be extra-careful when doing anything that involves flashing custom ROMs/files to your phone. By making a mistake (which you have currently done) you are the one at fault here. Especially knowing that it's your first time doing so on with this particular phone.
Good luck!

FineTalent said:
I have the same Koodo phone from you. In regards to returning your phone... you would have to check the return policy of the store. In the event you are able to return it, there is a possibility that they may not fix it for you. Reason being is that you have 'flashed' something on to your phone which may have changed the 'flash counter', which in that case if a technician were to see that they would not do anything as it has void your warranty.
Hopefully, you will be able to do an in-store-exchange if everything goes... just make sure to provide a legitimate excuse.
It doesn't hurt to try using a USB Jig, there is a great chance of it working. Doing so you will be able to get in to 'download mode' and this time flash the proper, I recommend stock Koodo ROM to your phone.
For future note, please, be extra-careful when doing anything that involves flashing custom ROMs/files to your phone. By making a mistake (which you have currently done) you are the one at fault here. Especially knowing that it's your first time doing so on with this particular phone.
Good luck!
Click to expand...
Click to collapse
Went to koodo, they gave us a new one We got very lucky on that one and I think the phone was hard brick
Sent from my Incredible S using xda app-developers app

SOLVED: HELP NEEDED!!! Note 2 wont turn on. BadgeProvider and Samsung has stopped!!!!

As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????

Also to add to this, yesterday when I was taking the phone's battery out and in the phone would start booting by itself. Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.

1shotsniper said:
Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
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From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Bajanman said:
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
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He said that he can't get into recovery mode. He said it won't turn on at all.

mrtopdog2000 said:
He said that he can't get into recovery mode. He said it won't turn on at all.
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It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
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I plan to read all responses as soon as I can because I'm in dire need of help. The phone WILL NOT turn back on. The first day I had the problem it gave me the "BadgeProvider" has stopped working and also the "Samsung" has stopped working error messages. The only thing that was responsive was responsive was my notification bar. I could slide it down turn wifi on and off etc from there but when I hit the setting button on the notification bar it would not open up the settings immediately and there was maybe a 2 minute delay (I walked away from the phone and came back to it) and it would finally open it up but giving me the 2 error messages "BadgeProvider" and "Samsung" has stopped working. Read online that clearing the BadgeProvider data under "Application Manager->All->BadgeProvider" would fix this issue so thats what I did. Wallah it worked fine.....fell asleep without my phone on the charger and it died but I have 5 batteries so who cares. Woke up noticed the phone was dead then I swapped batteries (OEM Samsung battery). Tried to turn it on and it will not turn on. Tried putting it on the charger (even though it should be a freshly charged battery) and the red charging light will not even come on. Tried to boot into recovery mode and still unresponsive.
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.

Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
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Click to collapse
True, true.....Or, they post the same question in five forums....lol.
What do you guys think about using Odin? Can he get into the phone if it won't go to recovery? Can you install TWRP or CWM, they may automatically set the phone to restart in recovery mode? Just some thoughts....I am not a dev., just an avid user.
Something here might help as well. :
http://forum.xda-developers.com/showthread.php?t=2052779
Keep us posted on what you try, and your status. Good luck.

Also if it helps any, I have had my phone restart by itself randomly way before rooting it. After rooting I still had the restarts just as I have always had (maybe once every 3 weeks). Rooting it gave me no errors at all and it has been working fine for months being rooted. Not sure if letting you guys know of the restarting issue is going to help anything but I'm telling you all I know to try to debug this issue.

1shotsniper said:
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
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Click to collapse
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck

1shotsniper said:
As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Click to expand...
Click to collapse
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.

dmxinc said:
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
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Click to collapse
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help

mrtopdog2000 said:
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
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Yes I understand that. And let me tell ya I did read the whole thing lol.
You don't read the OP you miss everything...
1shotsniper said:
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
Click to expand...
Click to collapse
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Bajanman said:
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
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Click to collapse
I brought it directly from AT&T new. And nope. Tried pluggin it into the PC and not recognized. Tried Kies and Odin and neither had any affect. The phone is just completely unresponsive now.
Thinking about trying to take it to Samsung before AT&T so I can try to miss the deductible.

Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

gregsarg said:
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
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Click to collapse
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.

1shotsniper said:
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
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Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Bajanman said:
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
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Click to collapse
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps

1shotsniper said:
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
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Click to collapse
You're welcome bruh... lol
on the GPS...
Sent from my SAMSUNG-SGH-I317 using Tapatalk

Got a new phone. It was a painless process. Just walk in play dumb and talk as least as possible. They never asked a question about rooting. I'm guessing because I seemed like an idiot . Going to let it do all the updates it can then going to root it tomorrow using CFroot.
Thanks all for the info.
Anyone reading this in the future let me know if I can help in anyway.

Glad you got a new device ..and for the record ...I personally believe you had a bad device from day 1...
Normally I would frown on anyone taking back a device that has been modded ...but I can see no evidence in your case that indicates your doing anything that would break your chipset ...
And I know that others feel the same way ...
You tried your guts out ...and the device just didn't act properly from day 1...
Please place a "Solved" in the thread title if you don't mind ...
That way ...everyone knows the issue has been corrected ..
Many thanks ...and....
Happy flashing ....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app