Develop Bugs

Bad news? (if true)...

Hi
I ordered mine from Clove few days back, but yesterday luckily I got Desire on PAYG from Carphone Warehouse... So today I called Clove 2 cancel my contract, I just asked Sale Person that when r u guys getting ur stock now as CPW have unlocked stock? He said HTC will (directly) send them a bigger stock from mid-next-week...
And also he went on 2 say that Clove have been told from HTC that the unlocked stock from CPW have some software problem AND ANY ONE WHO GOT DESIRE FROM THEM MAY HAVE 2 RETURN IT BACK 2 THEM 2 B REPLACED WITH THE NEW DESIRE (which HTC will send them mid-next-week)...
I am worried 2 hear that because mine is PAYG on Orange from CPW & the CPW person said that Orange don't have phones return policy... So if this is true,,, are we (unlocked desire owners) in trouble???
K7

K 7 said:
Hi
I ordered mine from Clove few days back, but yesterday luckily I got Desire on PAYG from Carphone Warehouse... So today I called Clove 2 cancel my contract, I just asked Sale Person that when r u guys getting ur stock now as CPW have unlocked stock? He said HTC will (directly) send them a bigger stock from mid-next-week...
And also he went on 2 say that Clove have been told from HTC that the unlocked stock from CPW have some software problem AND ANY ONE WHO GOT DESIRE FROM THEM MAY HAVE 2 RETURN IT BACK 2 THEM 2 B REPLACED WITH THE NEW DESIRE (which HTC will send them mid-next-week)...
I am worried 2 hear that because mine is PAYG on Orange from CPW & the CPW person said that Orange don't have phones return policy... So if this is true,,, are we (unlocked desire owners) in trouble???
K7
Click to expand...
Click to collapse
worst case scenario they will flash the newer ROM to your desire, IMO (that is if there is anything wrong with it)

Mine works fine
Could be a bit of doublespeak from Clove, as they and other online sellers appear to be losing money hand over fist as people cancel their pre-orders and go to....yep, you guessed it, CPW! I'll worry when a bug is identified and appeares on my phone...

If there is a software fault then it would be fixed by an OTA update. Recall my arse.

nubbin said:
Mine works fine
Could be a bit of doublespeak from Clove, as they and other online sellers appear to be losing money hand over fist as people cancel their pre-orders and go to....yep, you guessed it, CPW! I'll worry when a bug is identified and appeares on my phone...
Click to expand...
Click to collapse
Yea... quite agree-able point here. If HTC told them that CPW stock had some software issues they would definitely have told CPW 2 stop selling their current stock and wait 4 new stock from them 2 arrive (as selling problematic phones will harm HTC's name)....my point of view...

K 7 said:
Yea... quite agree-able point here. If HTC told them that CPW stock had some software issues they would definitely have told CPW 2 stop selling their current stock and wait 4 new stock from them 2 arrive (as selling problematic phones will harm HTC's name)....my point of view...
Click to expand...
Click to collapse
How much are cpw selling them pay as you go for!?

Even if there was a fault, CPW as the seller would be obliged to rectify for you by either updating te ROM, or replacing.
we are protected, in the UK, by The Sale of Goods act 1979
Your Rights
If you have bought goods you have a right to expect that they should be as described, fit for purpose and of satisfactory quality:
* ‘As described’ means that it should correspond to any description given about the goods such as the quantity, colour, measurements etc. These descriptions may be verbal statements about the goods, statements in the brochure, on a shelf edge or even on the box.
* Goods are of ‘Satisfactory quality’ if they reach the standard a reasonable person would expect taking into account the price and any description.
- The law says that goods that are of satisfactory quality are free from minor defects, have good appearance and finish and are durable, safe and fit for all the purposes for which such goods are commonly supplied.
* In addition to being fit for their every day purpose goods should be fit for any specific purpose you agreed with the seller at the time of sale [for example, if you specifically asked for a printer that was compatible with your computer]
If your goods are not satisfactory you may be able to make a claim for up to 6 years in England and Wales and 5 years in Scotland after the purchase of your goods, for a refund, repair or replacement.
Click to expand...
Click to collapse

Mine arrived from CPW on Monday and I have only experienced issues with mobile network access.
Neither my old Vodafone nor my new T-Mobile SIMs can connect to 3G/HSDPA using any of the APN configurations pre-configured on the phone.
I have successfully got the Vodafone one working using settings from the internet, but am still to find working one for T-Mobile.
Another thing I noticed that was wrong was that when I selected T-Mobile in the setup wizard, a Virgin Mobile scene was added with the web browser home-page set to Virgin.
I am hoping that the replacement firmware will fix this but I will hang on to the phone and flash it myself when it becomes available.
Edd.

HA!
If there was really a problem it is likely HTC would have made it known to everyone, most likely it is a software issue, I don't think I've heard of HTC having bad hardware batches like Nokia so we should all be fine.

Coatezy said:
How much are cpw selling them pay as you go for!?
Click to expand...
Click to collapse
£399.99 + £10 topup = £410/-

Bull sh*t clame from Clove to put peoples off from CPW thats all.

Are the handsets from CPW network locked?

No! They use the same phones on any contract or PAYG or simfree sale.

When i first boo the phone it shows the update icon so i think it did an OTA update so if there was any problems it should be fixed

ok thanks, just a couple more questions;
Any network branding in the OS?
Is the software the pre-release software like on the t-mobile handsets?
Same 2 year warranty from HTC like when purchasing from Handtec?

AFAIK there has not been an OTA update released yet.

mhewitson said:
AFAIK there has not been an OTA update released yet.
Click to expand...
Click to collapse
I was wondering about that, handful number of members mentioned that, i did not know that Android handles this kind of thing (OTA Updates), does it?

s4vva said:
ok thanks, just a couple more questions;
Any network branding in the OS?
Is the software the pre-release software like on the t-mobile handsets?
Same 2 year warranty from HTC like when purchasing from Handtec?
Click to expand...
Click to collapse
No network branding at all
Not pre release software afaik
All HTC handsets have a 2 year warranty

LittleMiss27 said:
No network branding at all
Not pre release software afaik
All HTC handsets have a 2 year warranty
Click to expand...
Click to collapse
Thank you, cancelling my handtec order and on my way to cpw! (not in that order).
edit: just noticed it's the brown one, think I would rather wait for my graphite one from handtec.

s4vva said:
edit: just noticed it's the brown one, think I would rather wait for my graphite one from handtec.
Click to expand...
Click to collapse
Check this out to confirm, but I'm pretty sure that graphite == brown in this case.

Desire availabilty in Hong Kong?

Is the HTC Desire available in HK. I will be there from 12-14th of April and Im really hoping to get it then. The legend is already available but no news about the Desire.

Not sure but try either the top floor (entry level) of Wan Chai Computer centre or the places around Sham Shui Po. If you have never bought electronics from HK, you need to be aware that there are two prices - one for HK stock (usually pricer) and the other for grey imports from China and Japan. Warranty coverage for the latter is done by the shop, so if you have a problem you will have to send it back to that shop. That being said, HTC probably wont provide warranty coverage outside of the country of purchase (according to one of the other threads).

Thanks for the advice. My iPhone was bought in Shenzhen so no worries about warranty. I have been coming to HK since last 7 years on business. Buying most of my gadgets there. I was only concerned regarding availability of the phone in HK as cant see it mentioned anywhere in any of the forums or Google.

I've checked out WanChai just last night actually and there's no sign of the Desire.
Good news is, because of the current favorable exchange rate with the GBP, you can just do what I do. Order overseas from Clove! I'm expecting mine to arrive in HK on Monday. And even with shipping, it's cheaper than it would be when it goes on sale in HK.

A friend was 4 days ago in HKG and he found it somewhere in Kowloon.
Sorry, i've no more details and no price tag...

zedeff said:
Is the HTC Desire available in HK. I will be there from 12-14th of April and Im really hoping to get it then. The legend is already available but no news about the Desire.
Click to expand...
Click to collapse
I will try to the same as I will be in Hong Kong a couple of days after you.
I have bought HTC devices several times in Hong Kong and never had any problems.
The computer stores in Wan Chai and Mongkok are your best bet. Look around though do a bit of bargaining.
keep us inforned.

ohyeahar said:
I've checked out WanChai just last night actually and there's no sign of the Desire.
Good news is, because of the current favorable exchange rate with the GBP, you can just do what I do. Order overseas from Clove! I'm expecting mine to arrive in HK on Monday. And even with shipping, it's cheaper than it would be when it goes on sale in HK.
Click to expand...
Click to collapse
I cant order it to HK as I will be there only for 3 days and also cant order to India as then too expensive after paying import taxes. N1 is around 4500HKD in Mong Kok if Desire is same price or lower it will be ideal. I will look around Mong Kok and Sham Shui PO. Also Kowloon ( Thanks to Atomicman). If found and bought I will inform on this forum immediately.

I've been looking around for the Desire in HK too, so far nothing. Most of the shops either say they don't know the release date, or "maybe next week", which is the typical answer when they have no idea.
The latest from the HK forums (using google translate) is that HTC HK has said they're not sure of an exact date, maybe in June. The consensus is that they want to give the Legend (out March 31st) some time to sell before releasing the Desire. I'm sure grey imports from the UK will start to show up soon, but at a premium.
Not sure if it'll be cheaper than the Nexus One, since you can get an N1 directly from Google for less than $4500, so their price in Mongkok just includes a small mark-up. The Legend is $4180, down to $3980 in some places, so I reckon the Desire will be at least $6-800 more than that to set it apart.
Based on all that info, I also ordered from Clove today.
@ohyeahar: when did you order yours? Do you have a DHL tracking number for it already?

sickboy888 said:
@ohyeahar: when did you order yours? Do you have a DHL tracking number for it already?
Click to expand...
Click to collapse
Ordered on March 8. Already shipping. Expecting it on Monday.

So slim to zero chance of getting a desire in HK before 14th April? So what do you suggest I do buy the Legend or N1? Please advise as Im quite eager to buy an android phone now. I will be able to change it only after 6 months so have to live with whichever phone I buy till then.
ohyeahar if you feel like selling your Desire let me know ;-)

@sickboy888
I got your PM and was trying to reply, but you've disabled receiving of PM's. You might want to look into that.

Finally bought the Nexus One as couldn't find the desire and cant with for an android phone any longer. I'm in HK till 15th Morning so if any one knows of a definite place where desire is available here do let me know. I don't mind buying that as well. Can always sell my N1 on Ebay in India.

I bought my HTC Desire (UK) version at a shop in Tsuen Wan. It mainly deals online shopping for customers from mainland china but they also sell phones there. I just got mine there yesterday. See if they have any stocks left and you can get one there. The contact information below:
Rm2412, 24/F, Wing Hing Ind Building
83-93 Chai Wan Kok Street, Tsuen Wan
Tel:3583 2773
Rmb to mentioned I introduce you there hehe, as I will get extra discount when I buy ipad there next time.

lesliekkwu said:
I bought my HTC Desire (UK) version at a shop in Tsuen Wan...
Click to expand...
Click to collapse
Congrats! How much did you get it for?

$4380
Well to TBH you can buy it at Clove at a cheaper price...but what happens if your phone breaks down ? You won't be buying a round trip ticket to UK to just fix your phone... (Rmb the warranty for HTC UK is 2 years !!)
They include a one time FREE deliver service to UK center to repair the machine...and afterwards they charge you $200 only.
Just like ordinary HKers time is important...hehe

lesliekkwu said:
$4380
Well to TBH you can buy it at Clove at a cheaper price...but what happens if your phone breaks down ? You won't be buying a round trip ticket to UK to just fix your phone... (Rmb the warranty for HTC UK is 2 years !!)
They include a one time FREE deliver service to UK center to repair the machine...and afterwards they charge you $200 only.
Just like ordinary HKers time is important...hehe
Click to expand...
Click to collapse
That's a good price actually. If you consider the price difference between the Legend and Desire in UK and that the Legend's retail price in HK is 4199, I'd expect the Desire to cost about 4389.

That is a good price considering the phone isn't available in the usual shops in HK.
Regarding the warranty, according to the spec on Clove the phone comes with a 2 year International warranty, so if anything goes wrong you should be able to get HTC HK to take care of it, right?

DailySteals.com $530.00 today only unlocked!!!

Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email

Mitchmoney said:
Today only, daily steals has the silver & white galaxy nexus phone unlocked and brand NEW! I and many other fellow xda members bought the phone last time DailySteals had the phone for sale and I can say that I am very happy with the phone! It came brand new and it works great for my tmobile service! The only problem with DailySteals is that they take awhile to ship the phone, but if you are patient, it will pay off!
http://lastcall.dailysteals.com/?ut..._2012_Thur_5_Deals_2_29_2012&utm_medium=email
Click to expand...
Click to collapse
My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.

DOHCtor said:
My brother ordered the white one last night. How long did it take for you to get yours? From date of order to the day it arrived at your doorsteps.
Click to expand...
Click to collapse
I dont remember the exact days but about 2 weeks... Took about a week for them to ship it and about another one after it was shipped. It also matters when you bought it. If you were one of the first to buy it and got into the first batch, you will get it a little bit sooner!

Figures this would happen two days after I finally bite the bullet and just order through Negri after waiting a while for a deal to pop up somewhere.
Oh well, at least I will have it earlier.
Very nice find.

The site offers great deals, but customer service is practically non-existent. Your credit card will be charged immediately when you make a purchase, but the product might not ship for two weeks (which is what happened in my case so it took three weeks in total to get the product to my door). There is no number to call and don’t expect a reply to any emails you send them for two days, if at all. Know that all sales are final, so, if you are in the US and have a problem with a grey market product, which this phone is, you will have to ship it internationally to get it fixed.
Caveat emptor.

On it
I just bought a used one on craigslist last weekend for $500 so when I saw this last night I was a bit pissed off I didn't wait longer. I put a craigslist ad last night for $550 and had someone offer $600 this morning if I delivered it to him (20 mins away). I literally just deposited the money now and ordered this one for $530 brand new....a bit crazy but now I won't be OCD about my phone trying to figure out if any scratches were there before me.

Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.

QUEDRO said:
Just pulled the trigger!
geez, I hope nothing goes wrong with my order. Looks like the customer service suck based on the comments.
Click to expand...
Click to collapse
I've noticed some bad feedback but I've also seen many people have no issues whatsoever. I think it's mostly people who get impatient and don't read the whole taking up to 6 business days to ship thing. Also, a lot of items are specifically stated as refurb where as these are said to be new in retail packaging. I read somewhere using paypal is a good move since you get the buyer protection if the item is broken etc.
My gut feeling says this deal is some cellphone reseller trying to clear it's stock and dailysteals will gather up a bulk orders and order a high volume from them at the end of the 24 hour period. So our money is used first to buy what we ordered and I'm assuming that's why it may take up to 6 business days to ship to us.

I purchased a new open box GN for $529 but returned it once I learned (after contacting Samsung) that the warranty is only valid if the receipt shows it was purchased in the country it will be repaired in. I was surprised as Samsung US never asked for my receipt when I sent my Nexus S in. Bought one from Negri instead so I have a warranty if anything goes wrong in the next 12 months.

i think that most sites like dailysteals and 1saleaday you are paying for the cheap price, not quick shipping and customer service
it sucks to wait and the tracking is usually terrible but the item does arrive eventually

I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
Sent from my Galaxy Nexus using XDA App

claud_face said:
I'd be all over this if I didn't have my extended battery which I need and would kill the white color .
Damn....
Click to expand...
Click to collapse
You can get the titanium one...

Lol I have one already. Just would love a white one with a white extended battery door
martonikaj said:
You can get the titanium one...
Click to expand...
Click to collapse
Sent from my Galaxy Nexus using XDA App

I'm already getting antsy...these are going to be two very long weeks waiting on the shipping.

No joke....these guys really do not update *ish
I had not received any updates emails. No wonder the service is bad.

Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk

They posted it up at 9pm Pacific time and my brother ordered it at 9:15pm. I think he's one of the first to order it, but still hasn't received it yet. I'll keep you guys posted.

Does anyone know anyone who picked one of these up during a previous dailysteal sale?
I'm curious what build this will come with after reading multiple threads on the yakju vs yakjuxx builds.

Just so you know, DailySteals took a LONG time to ship on the first deal and I NEVER got a tracking email. However, I was able to track it by going to UPS's tracking website and using my order number as the reference number. Remember to select "Track by Reference".
The version I got from them was a South Korean model with the Google build on it. However, others reported getting one from China, so it depends what batch you get. I believe everyone I spoke with had the Google build on it.

SupWiz17 said:
Has anyone received their phone yet or at least see their status updated? Mine still says it's open and I was gonna give them a few more days before I start emailing them. I ordered mine very early in the sale so I hope that I got into the first batch.
All of us that ordered should keep this thread updated so we can hopefully get a rough idea of when we can expect our new phones
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Click to expand...
Click to collapse
I would give it 6 business days before you contact them. My status still says open as well (I check it way too much for my own good) but their site said the 6 business day thing with the occasional slight delay depending on the product. I ordered mine at 11am EST so I'm hoping I'll be on the first batch of shipping.
I'm going to try the order number with the UPS site as someone here has mentioned. Let's definitely post on this thread when we see any updates and/or receive our phones to give the rest of us a good idea of when to expect our goodies.

buy HOX in Amsterdam

Hi!
First of all, I hope I'm in the right forum...
If this is not the right forum for this thread, please move it.
I want to buy a white One X (int.) in Amsterdam, Netherlands.
Someone know where I can buy it there? I want a store that will let me open the device, and check there are no build issues, and a low price. (If I'm right, I should get a 16% tax refund because I'm a tourist from outside EU)
Thanks for helpers!

The phonehouse should have unbranded phones and proper DOA services, but they are expensive...

i got lost in there site... didn't find the one x on the search.
someone knows more stores?

if you are staying in Amsterdam for a few days, order it online. there aren't many shops with the hox in stock except maybe as mentioned the phonehouse but they are expensive. I ordered mine from midi media, cheapest in the Netherlands (only e513 including delivery) but the phone is Vodafone branded .
check this site: http://tweakers.net/pricewatch/

i would be there for only 3 days.
but it will be in 2 month, you don't think it will be in stock?
EDIT: does midimedia has a store in Amsterdam? if so, what is it? (i cant read their site, and google translate dont want to translate it )

DubelBoom said:
i would be there for only 3 days.
but it will be in 2 month, you don't think it will be in stock?
Click to expand...
Click to collapse
I went looking for one this week and the shops I wanted to buy from (ie. were not much more expensive than the best internet deals) did not have any in stock. Maybe you can place an order and check out the phone. I can recommend mycom, I bought many product from them, tried them out, decided I did not like those products and got my money back without hassles (even after opening all the packaging)

godutch said:
I went looking for one this week and the shops I wanted to buy from (ie. were not much more expensive than the best internet deals) did not have any in stock. Maybe you can place an order and check out the phone. I can recommend mycom, I bought many product from them, tried them out, decided I did not like those products and got my money back without hassles (even after opening all the packaging)
Click to expand...
Click to collapse
i cant order from the internet to israel, because when it will get here ill have to pay at least 16% tax.
and midimedia is much cheaper...

have it delivered to your address in amsterdam
also the new government in holland (already dubbed the butt **** coalition (sorry mods, that's what the new coalition is dubbed)) decided to raise VAT from a whopping 19% to an unbelievable 21% , so you will likely have to pay even more. Why not get the device back home?
(edit: vat probably won't matter a lot because you might get a refund, okay than preorder it from mycom to get it from the store of your choosing)

bought my white One-X at Belcompany in Eindhoven, no problems with the phone, build date 28 march 2012
in the stores, they're always more expansive than online

First of all our vat is currently 19% rather than 16% as mentioned. I got mine from marktplaats.nl (like Craigslist), brand new in an unopened box from a guy that got it with his corporate renewal for €400, not kidding. You'll have to go pick it up at someone's private house though and be prepared for some haggling.
Make sure you call ahead and ask if the seller has the receipt that states the imei. If it doesn't, leave it as it's likely stolen. You might still be able to get the vat back at the port of exit if the receipt is recent enough (most people that get a renewal put the phone on marktplaats the same day they get it). Make sure the receipt doesn't state the buyer's name, which it mostly doesn't.
Good luck. I get all my phones this way, no problems so far. We're a pretty decent and friendly people ;-)
Sent from my HTC One X using xda premium

sorry im bumping up this thread....
i want to buy from MidiMedia.nl , someone knows if they have a store in Amsterdam?
it is very cheap there! only 400 eur (=1900 ILS, here in israel its 3008 ILS (=623 eur)!!!!!!!)

Midimedia
Midimedia is an online only shop with no branches. See their FAQ.

delorentz said:
Midimedia is an online only shop with no branches. See their FAQ.
Click to expand...
Click to collapse
if there is any problem with the device, who gives me the warranty? HTC? i mean if i have yellow spot or something like that, i need to send the device to HTC?

Production Delays?

So, I have a gut feeling that Elephone is having a tough time producing this phone. Why,?
1) GearBest originally had a shipping date of Nov 23. This is now the middle of Dec and they currently have no stock. This is despite taking thousand of pre-orders. Every time I contact them they say it is packed and ready for shipping and to wait another 1-2 days . . rinse and repeat. In reality they have no stock.
2) Coolicool have moved their shipping date to the middle of Dec
3) The only reviews I see on the web are from (what appear to be) hand picked reviewers, or people just using the stock renders.
4) No one on Aliexpress appears to have got one despite thousands of orders.
Interesting for a phone which was supposed to start shipping a week ago.
I want mine!

InsGdt76 said:
So, I have a gut feeling that Elephone is having a tough time producing this phone. Why,?
1) GearBest originally had a shipping date of Nov 23. This is now the middle of Dec and they currently have no stock. This is despite taking thousand of pre-orders. Every time I contact them they say it is packed and ready for shipping and to wait another 1-2 days . . rinse and repeat. In reality they have no stock.
2) Coolicool have moved their shipping date to the middle of Dec
3) The only reviews I see on the web are from (what appear to be) hand picked reviewers, or people just using the stock renders.
4) No one on Aliexpress appears to have got one despite thousands of orders.
Interesting for a phone which was supposed to start shipping a week ago.
I want mine!
Click to expand...
Click to collapse
I think Elephone underestimated the amount of pre orders they would receive and are shipping first to customers the purchased the S7 directly from them rather than stocking resellers.
I know Gearbest have the Black 4gb/64gb in stock - about 190 pieces left - for $229 as mine has just been shipped.
As for the other colours/configurations I'm not sure. However I do know the Blue 4gb/64gb is due in stock at both Gearbest & GeekBuying on the 11th Dec as I've spoken to them both.
I originally wanted a the Blue version but didn't want to wait until the new year to get the phone in my hands as it's a Xmas gift to myself (which I do every year) so I changed my order to the Black one which should be here by mid Dec.
So the moral of the story is if you want an S7 ASAP go check out the Black version at Gearbest.

Ru77ell said:
I think Elephone underestimated the amount of pre orders they would receive and are shipping first to customers the purchased the S7 directly from them rather than stocking resellers.
I know Gearbest have the Black 4gb/64gb in stock - about 190 pieces left - for $229 as mine has just been shipped.
As for the other colours/configurations I'm not sure. However I do know the Blue 4gb/64gb is due in stock at both Gearbest & GeekBuying on the 11th Dec as I've spoken to them both.
I originally wanted a the Blue version but didn't want to wait until the new year to get the phone in my hands as it's a Xmas gift to myself (which I do every year) so I changed my order to the Black one which should be here by mid Dec.
So the moral of the story is if you want an S7 ASAP go check out the Black version at Gearbest.
Click to expand...
Click to collapse
The thing that really annoys me with GearBest is that they stated a shipping date when you pre-order, but clearly haven't secured the stock to do so. Now when contacted, they know they don't have stock, but won't admit to it. Instead it is "please wait 1 or 2 days more". Honesty goes a long way. I wonder if the other resellers got stuck with this too.
I'd be interested to know when your one arrives.
Mine is now marked as shipped. but I think GearBest are playing games again. If I go to DHL I can see a shipping label has been printed but the parcel hasn't actually been picked up from GearBest. Having worked in a number of companies closely associated with large despatching operations, I can't see why you would tell DHL (a priority shipping service) there is a parcel to pick up, then leave it sitting in Despatch for over 24 hours. . . More games.

InsGdt76 said:
The thing that really annoys me with GearBest is that they stated a shipping date when you pre-order, but clearly haven't secured the stock to do so. Now when contacted, they know they don't have stock, but won't admit to it. Instead it is "please wait 1 or 2 days more". Honesty goes a long way. I wonder if the other resellers got stuck with this too.
Click to expand...
Click to collapse
My personal opinion is that Elephone hasn't delivered (so far) on it's promises to resellers. With the S7 looking like its going to be Elephones biggest ever seller - by far, I do think they gave all major resellers the same original delivery date and have struggled to ramp up production. I think this is the case as I've spoken to eFox, Geekbuying, Gearbest and Dealsmachine and they have all initially said they would deliver in late November and now they all all saying mid December.
InsGdt76 said:
I'd be interested to know when your one arrives.
Click to expand...
Click to collapse
I'll certainly post here when it arrives, although I went with standard delivery rather than DHL so not expecting it for a few weeks.
InsGdt76 said:
Mine is now marked as shipped. but I think GearBest are playing games again. If I go to DHL I can see a shipping label has been printed but the parcel hasn't actually been picked up from GearBest. Having worked in a number of companies closely associated with large despatching operations, I can't see why you would tell DHL (a priority shipping service) there is a parcel to pick up, then leave it sitting in Despatch for over 24 hours. . . More games.
Click to expand...
Click to collapse
This is nothing new for Gearbest and is the reason I chose not to go with DHL, I've ordered a few products via this method with GB and its always taken 3-4-5 days from getting my tracking info for my package to physically enter DHLs system - I've also been hit with import tax a few times which has never happened to me with other shipping companies.
Finally, I hope your receive your device quickly and with no issues, be sure to keep us updated with the situation
Regards

Ru77ell said:
Finally, I hope your receive your device quickly and with no issues, be sure to keep us updated with the situation
Regards
Click to expand...
Click to collapse
So the plot thickens. . . .
Using the tracking information I could see that DHL got a shipping notification on the first day . . . . then everything stopped. I have had a lot of things shipped via DHL and other courier services and it is very unusual for a priority service to not update for 24 hours plus.
GearBest via support tickets and LiveChat, just kept telling me to wait 2 more days, wait 3 days for an investigation, wait 2 days for tracking information etc etc etc.
I ended up doing my own investigation by calling DHL on their local contact centre.
Result?
Singapore Customs were holding the phone with concerns that it contained hazardous materials. Specifically the DHL operator questioned whether the phone was a Samsung Galaxy Note 7. I suspect that the designs are so similar that Customs may be mis-identifying these units when x-raying them, as Note 7s are banned from all carriers. As GearBest are the shippers only they can update the shipping information to get it released.
So I contacted GearBest again and twice got "please wait 3-4 days for an investigation". I got a bit stroppy with them at this point and just got a notification through from DHL that the parcel appears to be moving again.
So if you see your Elephone S7 stop moving for an extended period of time on DHL. Start questioning it.

Thanks for the update.
It makes me wonder if Gearbest are writing 'S7' on the documentation and that's what caused the delay?
Also once the parcel has entered the shipping system there's not really too much Gearbest can do to help hurry to process along, unless its a documentation issue - But can see why this can be annoying.
Anyway, glad your package is in the move again, hope you get it soon.
Mine has just left HK airport so hoping it'll be arriving at the UK sorting centre in the next few days with no customs issues.......fingers crossed!

I ordered my S7 64GB via Gearbest on Oct 21, was delivered on 28th Nov to UK.
Given that 22nd Nov was the date which GB said the stocks will arrive, it was pretty fast delivery.
I shipped via Priority Mail some £1-2 extra & there was no customs charges.
(Using the 'courier shipment' option is known to attract customs charges. Best of luck.)

Ru77ell said:
Thanks for the update.
It makes me wonder if Gearbest are writing 'S7' on the documentation and that's what caused the delay?
Also once the parcel has entered the shipping system there's not really too much Gearbest can do to help hurry to process along, unless its a documentation issue - But can see why this can be annoying.
Anyway, glad your package is in the move again, hope you get it soon.
Mine has just left HK airport so hoping it'll be arriving at the UK sorting centre in the next few days with no customs issues.......fingers crossed!
Click to expand...
Click to collapse
It was a documentation issue. SG Customs held it until the shipper (GearBest) finally contacted them to update the shipping information. They only did this after sitting on the issue for a week of me getting increasingly agitated with the "Please wait" responses from GearBest.

FunkiBluDawg said:
I ordered my S7 64GB via Gearbest on Oct 21, was delivered on 28th Nov to UK.
Given that 22nd Nov was the date which GB said the stocks will arrive, it was pretty fast delivery.
I shipped via Priority Mail some £1-2 extra & there was no customs charges.
(Using the 'courier shipment' option is known to attract customs charges. Best of luck.)
Click to expand...
Click to collapse
What spec and colour did you order? Apparently Elephone were very late delivering sufficient stocks of the Blue 64GB version and others.

InsGdt76 said:
What spec and colour did you order? Apparently Elephone were very late delivering sufficient stocks of the Blue 64GB version and others.
Click to expand...
Click to collapse
Mine was 64 GB, Black.

FunkiBluDawg said:
Mine was 64 GB, Black.
Click to expand...
Click to collapse
Thought it might have been. The black has been in stock most of the way through.

I finally have my hands om my 64GB Blue model and I am quite impressed so far. Usually with Chinese electronics I purchase there always seems to be some quirk or weird behaviour that takes the gloss off the product. After 24 hours, I've yet to find one.

I preordered a green version, but it seems there are production troubles. This morning gearbest sent me a mail:
Thank you for your recent order at Gearbest.com
This is an update about following item:
We are sorry to let you know that we cannot ship it at this time
remain items
sku*quantity:199096209 * 1 , Elephone S7 5.5 inch 4G Phablet
199629301 * 1 , 3D VR Cardboard Glasses Virtual Reality Box
Click to expand...
Click to collapse
So, nobody knows when the green version will come out,
and after all the troubles with touchscreen, gps, no source code released i choose the refund. If the situation improve i'll buy it again.