[Q] cant recieve incomming calls - T-Mobile Samsung Galaxy S II SGH-T989

i cannot recieve incomming calls just goes straight to voicemail. did a superwipe and everywipe possible and even unroot back to stock out the box. and still no help anyone else dealing with this problem. or better yet is ther a way to completly clear the phone and just reinstall everything?

Did you try factory reset? If that doesn't work then go to your local T-Mobile store and they will replace your sim card or replace your phone.
If you don't want to go to the store you can always do it over the phone.
Hope I helped.

Same thing happened to me. Its a problem with the internal antenna. T mobile replaced my phone free with no problems at all.
Hope that helps.
Sent from my SGH-T989 using xda premium

Try and remove the # from which you are calling from your contact list. I have also been missing some calls (work # was one of them), and today I figured out that if I remove the entry in my cell phone for the work #, the call will come through.

Related

Google Voice Calling

In the Google Voice app there is a section in settings that says "Ask every time you call" But when I use it, and try to call someone, it lags so much... Like I dial several times and it still doesn't work. Then after like a minute it will call, but often times it I push the home button and the call exits. Then this repeats again but this time its slightly faster. I was wondering if anybody else experience this.
Sent from my SGH-T989 using XDA
thatlaoboi said:
In the Google Voice app there is a section in settings that says "Ask every time you call" But when I use it, and try to call someone, it lags so much... Like I dial several times and it still doesn't work. Then after like a minute it will call, but often times it I push the home button and the call exits. Then this repeats again but this time its slightly faster. I was wondering if anybody else experience this.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
ive tried using the app.. problem is it lags and is slow. i havent experienced your specific issue, however i had so many of my own that i uninstalled the app.
Sent from my SGH-T989
I have had no issues with Google voice and I have it prompt every call won't prompt if no area code.
Other than that works like a charm (I prefer it that way myself).
If you try the following out has a good shot at possibly correcting your issue if it is something general:
Try clearing your cache and dalvick cache then fix permissions (all found in recovery menus).
Reboot (will take a couple Min for cache Regen).
Then go to manage apps> voice and clear it's app cache.
Now, rerun voice to reset settings and try it out
(always have to go to settings and change voicemail provider twice as first time fails myself but it goes through second time. Skip that part in setup wizard though.)
Sent from my SGH-T989 using Xparent Green Tapatalk
Same here, I don't have any problems with GV.
RealPariah said:
I have had no issues with Google voice and I have it prompt every call won't prompt if no area code.
Other than that works like a charm (I prefer it that way myself).
If you try the following out has a good shot at possibly correcting your issue if it is something general:
Try clearing your cache and dalvick cache then fix permissions (all found in recovery menus).
Reboot (will take a couple Min for cache Regen).
Then go to manage apps> voice and clear it's app cache.
Now, rerun voice to reset settings and try it out
(always have to go to settings and change voicemail provider twice as first time fails myself but it goes through second time. Skip that part in setup wizard though.)
Sent from my SGH-T989 using Xparent Green Tapatalk
Click to expand...
Click to collapse
what is the dalvick cache in the stock download mode (i think thats what its called)
No you have to use a non stock recovery menu or I believe apps from market may offer it though they Matt or may not require root.
Otherwise factory reset on stock phones will kill dalvick and normal cache as part of its process.
Though you will lose apps and settings with factory reset unlike using cwm or other recovery image to specifically wipe dalvick cache.
Same with fix permissions it is found in advanced menu of cwm recovery menu
Sent from my SGH-T989 using Xparent Green Tapatalk
thatlaoboi said:
In the Google Voice app there is a section in settings that says "Ask every time you call" But when I use it, and try to call someone, it lags so much... Like I dial several times and it still doesn't work. Then after like a minute it will call, but often times it I push the home button and the call exits. Then this repeats again but this time its slightly faster. I was wondering if anybody else experience this.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I have a different issue. I also choose "ask every time you call" option and when I want do call someone and select google voice option, it reverts to my regular dial and phone call is made thru T-mobile network rather than google voice.
I tried to reboot, reinstall the app, same result. Google voice is not working for me.
Stock T-Mobile GSII.
Bump for this.
giedrys said:
I have a different issue. I also choose "ask every time you call" option and when I want do call someone and select google voice option, it reverts to my regular dial and phone call is made thru T-mobile network rather than google voice.
I tried to reboot, reinstall the app, same result. Google voice is not working for me.
Stock T-Mobile GSII.
Click to expand...
Click to collapse
This is because of the tmobile id app remove it. It wont let you make any international calls either. The one problem is that when you make calls it will say calling via google voice and show a %(problem with all samsung phones) instead of an actual number no worries though it will still call through google voice.
Just try to clear the app cache first
Sent from my SGH-T989 using xda premium
Also if you are using voice to call make sure you gave a working Data connection
Sent from my SGH-T989 using xda premium
You realize that data actually has NOTHING to do with google voice?? Unless you are using something like GrooveIP or the like , to route googlevoice calls via Gtalk, it still uses your cell network and minutes????
Google voice is a callout system, it dials a google phone number, and normally you don't get to see this, waits for the other end to ring, and then gives you the ring, and spoofs the Caller ID on the other end.
That is how Google Voice is handled on the phone, now on the PC whole different animal ....
BUT GV on the phone DOES and always has used your cell minutes ... Look it up , it is fact ....
(that statement was a little broad)
GV does use data for texts and voicemail, figured I should clarify , as well as account registration ....
Killbynature said:
This is because of the tmobile id app remove it. It wont let you make any international calls either. The one problem is that when you make calls it will say calling via google voice and show a %(problem with all samsung phones) instead of an actual number no worries though it will still call through google voice.
Click to expand...
Click to collapse
Any way to do that without rooting the phone?
giedrys said:
Any way to do that without rooting the phone?
Click to expand...
Click to collapse
Sorry I wouldn't know. You can stay on stock with root access. Freeze the app.
Sent from my SGH-T989 using xda premium
Watcher64 said:
You realize that data actually has NOTHING to do with google voice?? Unless you are using something like GrooveIP or the like , to route googlevoice calls via Gtalk, it still uses your cell network and minutes????
Google voice is a callout system, it dials a google phone number, and normally you don't get to see this, waits for the other end to ring, and then gives you the ring, and spoofs the Caller ID on the other end.
That is how Google Voice is handled on the phone, now on the PC whole different animal ....
BUT GV on the phone DOES and always has used your cell minutes ... Look it up , it is fact ....
(that statement was a little broad)
GV does use data for texts and voicemail, figured I should clarify , as well as account registration ....
Click to expand...
Click to collapse
I beg to differ. I know GV uses my cell phone minutes, and I'm willing to believe GV uses the T-mobile cell network during the call. But I'm certain GV needs a data connection to initiate the voice call. There's a shopping mall I go to regularly where I get a cell signal but no data signal, not even EDGE. When I try to dial out using GV, it hangs for 15-20 seconds, then an error message pops up saying there's no data connection found, and it asks if I want to connect the call using the cellular network. If I choose yes, the call is connected fine. I'm not sure why GV needs a data connection to initiate a call, but it definitely does.
wtang said:
I beg to differ. I know GV uses my cell phone minutes, and I'm willing to believe GV uses the T-mobile cell network during the call. But I'm certain GV needs a data connection to initiate the voice call. There's a shopping mall I go to regularly where I get a cell signal but no data signal, not even EDGE. When I try to dial out using GV, it hangs for 15-20 seconds, then an error message pops up saying there's no data connection found, and it asks if I want to connect the call using the cellular network. If I choose yes, the call is connected fine. I'm not sure why GV needs a data connection to initiate a call, but it definitely does.
Click to expand...
Click to collapse
just turned off all data on my phone and made a call, no data used ...
EDIT: But you are right to a point ... if you let your phone set for a couple of minutes, the GV login will expire, and the call will fail .. so yes we are both right, it does not need data for the call, but it does need data to verify your GV account ...
wtang said:
I know GV uses my cell phone minutes, and I'm willing to believe GV uses the T-mobile cell network during the call.
Click to expand...
Click to collapse
Is this true? Can someone confirm?
giedrys said:
Is this true? Can someone confirm?
Click to expand...
Click to collapse
Yes, as long as you are using the cell phone number that is connected to the gv number. but if you make calls on gmail, then it won't use your t-mobile minutes.
and to answer the other question in regards to internet and gv. you will need to be connected to the internet in order to make a gv call.

Google Voice App?

Okay I'm on my T-Mobile SGS3 and I got the Google Voice app. I only use this app to make International calls/text messages and I use this app as my voicemail.
Now, I think I have the voicemail portion set up properly. I set it up using google.com/voice and disabled the old phone and 're-enabled' the new phone in settings on the computer browser.
and now when I test to see if it works, i DO hear my voice-mail message and my google voice number also works. so it seems like it works, but when someone leaves a voicemail, i don't get a notification or anything. but my OLD Samsung Vibrant receives the notification instead.
tl;dr / cliffs:
installed google voice app
google number rings on phone
my voicemail 'message' works
when someone leaves a voicemail, i don't receive it. my old phone receives it.
That is odd. Have you tried uninstalling Google Voice on your Vibrant?
Lieu10ant said:
Okay I'm on my T-Mobile SGS3 and I got the Google Voice app. I only use this app to make International calls/text messages and I use this app as my voicemail.
Now, I think I have the voicemail portion set up properly. I set it up using google.com/voice and disabled the old phone and 're-enabled' the new phone in settings on the computer browser.
and now when I test to see if it works, i DO hear my voice-mail message and my google voice number also works. so it seems like it works, but when someone leaves a voicemail, i don't get a notification or anything. but my OLD Samsung Vibrant receives the notification instead.
tl;dr / cliffs:
installed google voice app
google number rings on phone
my voicemail 'message' works
when someone leaves a voicemail, i don't receive it. my old phone receives it.
Click to expand...
Click to collapse
Go to Google Voice on your computer and check the phone account?
Sent from my SAMSUNG-SGH-I747 using xda premium
I have the very same problem and my old phone recived notifications. The work around, not a fix, is to have google voice text you when you receive a new voicemail. To turn that on go to google voice settings on computer and check the box to send you a text when you receive a voicemail.
On Sprint, I got this to work by disabling voicemail on Google.com/Voice and then re-enabling voicemail on the website. I'm not sure if this is what you've tried or if you simply disabled your old phone and added your new one.
For some stupid reason, the setting doesn't exist on the phone itself, but doing this seemed to push the setting. It even greyed out the forwarding option on the phone. Good luck.
****. i dont think i disabled it from my OLD phone.
when i went to disable, i just hit the ##004# code on my new phone. i thought it would disable it completely. but now i guess i needed to put that code on my old phone?
which i can't do now cause t-mobile deactivated my old (large) sim. and also i reflashed a new stock rom on my old phone.
is that even the issue? the fact that i put the "deactivate" code using my new phone?
I used Google for voice mail but had a lot of problems, I switched Youmail and couldn't be happier, might want to give it a try..
Google play
http://tinyurl.com/7amoguh
okay, well, i've been workin at this for a couple hours now lol
and i don't know wth i did to fix it, but i fixed it.
tried a bunch of things. like re-installed the app. changed back to the carrier voicemail for a second and changed it back. changed it on google.com/voice again.
one of those things fixed it. everything is back to normal
I can't even get GV to configure my voicemail. I get a com.android.phone has stopped working error. ATT is of course no help. Anyone have other ideas?
I've done the following:
Uninstalled - Re-installed
Forced my GV # into call forwarding
tried the *004*1(GVnumber)#
and a Factory Reset
All with no luck....
wonder186 said:
I can't even get GV to configure my voicemail. I get a com.android.phone has stopped working error. ATT is of course no help. Anyone have other ideas?
I've done the following:
Uninstalled - Re-installed
Forced my GV # into call forwarding
tried the *004*1(GVnumber)#
and a Factory Reset
All with no luck....
Click to expand...
Click to collapse
Same here. AT&T
I haven't rooted my phone yet so I can't delete apps but I had ATT delete my 'att messages' app to see if that was the issue. It was not.... Back to the drawing board.
wonder186 said:
I can't even get GV to configure my voicemail. I get a com.android.phone has stopped working error. ATT is of course no help. Anyone have other ideas?
I've done the following:
Uninstalled - Re-installed
Forced my GV # into call forwarding
tried the *004*1(GVnumber)#
and a Factory Reset
All with no luck....
Click to expand...
Click to collapse
Same here.
It always crashed when changing voicemail providers on my old Skyrocket.
But then the voicemails still worked properly.
Not on the SIII, not yet. I havne't messed with it too much yet though.
T-Mobile user, this is how I got it to work:
Installed app, went through the steps to set it up till I got the com.android.phone error
logged into GV on my PC, removed old phone
reran setup steps, same error
verified GV recognized the new phone in web interface
seems to be working fine after that

[Q] Incoming calls straight to voicemail

On my wife's GSM Galaxy Nexus, running JB 4.1.1, all incoming calls are getting forwarded directly to voicemail. I've tried quite a few things to remedy the issue, but to no avail. Here are some of the relevant details.
Phone worked fine for at least a week after the JB update.
She can place calls without any problem.
She can receive email and browse the web without issue, both on WiFi and on 3G/H.
I can forward her phone to our home number and the forwarding works perfectly.
We use Google Voice for our voicemail service. When I try to reset voicemail settings to our cellular carrier (AT&T), the phone does NOT seem to reset the voicemail numbers (they still appear as her Google Voice number). However, when I do remove Google Voice and then call the phone, I get a message that her voicemail is not set up. Which makes sense: we've never set up AT&T voicemail.
I've done a factory reset: calls still go straight to voicemail. And the voicemail number after a factory reset is STILL her Google Voice number.
Any help would be greatly appreciated!
Did you port the # to Google voice? I that would explain the settings sticking after reset.. It sounds like a GV issue and not a phone issue
Sent from my Galaxy Nexus using xda premium
KevinAlbrecht said:
Did you port the # to Google voice? I that would explain the settings sticking after reset.
Click to expand...
Click to collapse
No, we did not. I'd agree with you that it's a Google Voice issue...except everything was working fine up until one or two days ago. Calls both in and out worked without issue, as did voicemail.
Very strange. I'm going to contact AT&T to get their take on things.
AT&T seem to think its a bad SIM card. I'm going to pick up a new one tomorrow.
last time this happened my girlfriend somehow added me to the auto reject list lol
Crittias said:
AT&T seem to think its a bad SIM card. I'm going to pick up a new one tomorrow.
Click to expand...
Click to collapse
I'm not sure if you said calling to google voice number wouldn't work or calling the mobile number...
If it's the mobile, its not a gvoice issue..
I really would not think that a sim card would cause the problem itselt, but it might reset your forwarding options... I dont know.. you can try this if it doesn't work...
dial #002#
this will reset ALL of your call forwarding options just in case something is wrong / corrupt there... after you verify that calls to the number work, then you can setup the conditional call forwarding..
pdxtechdoctor said:
I really would not think that a sim card would cause the problem itselt, but it might reset your forwarding options... I dont know.. you can try this if it doesn't work...
dial #002#
this will reset ALL of your call forwarding options just in case something is wrong / corrupt there... after you verify that calls to the number work, then you can setup the conditional call forwarding..
Click to expand...
Click to collapse
Great idea. I thought something similar, but when I try to enter any call forwarding codes (like the one above), I get "Call forwarding connection problem or invalid MMI code." Again, this leads me to think that perhaps the sim card really is the problem. If not, it's an AT&T network setup issue.
I'll post again later today with whatever progress I've made. Thanks for trying to help!
Picked up a new sim card, and it completely resolved the problem. Strange, but whatever. As long as the wife's phone is working, all is well!

[Q] Rejecting calls and Voicemail

Hey guys.
I have an E250K note II phone (purchased from Korea). I had all sorts of problems with it
- korean apps that i couldnt remove (even after rooting)
- voicemail option (number 1 button), does not work
- OLLEH logo on bootup
- when i get a call, and reject it, it hangs up on the caller, not forward to the VM (my mobile provided reset my account 5 times, no help)
all sort of things
now i installed the Milan 3.0 ROM, and it was magic, EVERYTHING got fixed, with the exception of, receiving a call, and rejecting it
I think it is a feature in the ROM that i cannot find out a solution for
I think the Milan ROM is a chinese one, but it is way better than the stock korean one
So now, what i am looking for, is if someone calls me and i cant pickup, and i swipe the reject button, i want the caller to be able to go to voicemail, instead of hanging up on them
when i even look at the call log, it shows, "cancelled" as the call status
I am not looking for google voicemail or something like that..
i just want the basic functionality of the phone to work i guess.
so i am pretty sure there is something, a hack, or something that would allow the forward calls when busy to VM
when not available or unreachable, it takes the caller normally to VM, it is the call forward when busy is what i am having trouble with
Any help with that, i would greatly appreciate it.
Thanks
wow 86 views.. and no one knows....
I seriously need help from anyone please.
Thanks
I'm interested in this too. I wasn't aware that rejected calls didn't go to voice mail until recently and that's not what I wanted to happen.
Edit:
Hmm. Maybe this depends on where the call originates from. I just tried calling my phone from Skype and call reject sent it to voicemail, but when I get a forwarded call from work it just hangs up.
Can anyone else confirm?
Sent from my Galaxy Note 2 using Tapatalk 2
anyone cares to chime in and tells us something on how to fix this?
is this caused by ROM maybe?
I tried a US rom made for the 7105 models, (i didnt install the modem), and the voicemail option VANISHED, got back to the original rom i had, VM is back, but back to square one, which is hanging up on rejected calls, normal calls that is.

Phone not receiving incoming calls!

Major problem. If someone tries to call me, all they get is silence on their end. It doesn't even ring. Obviously my phone wont physically ring either. I am not sure whether it is related to my rom either. I am on the jellyverse rom and do not think I have changed anything before getting the problem. I called sprint and they tried resetting on their end a few times but it wasn't helping any. They told me they would send someone to the tower, but that cant be the problem since it is happening everywhere I am. They then told me to take my phone to the sprint store to have it checked out, and ultimately I might have to have phone replaced. The other thing that isnt working is if i physically call voicemail by holding the 1 button on the keypad. This is probably a related problem. Everything else seems to be working. I can make all other outgoing calls besides vmail. Data/email works. Text messaging seems to be working fine. Can anyone in this great epic touch community help?
Sent from my GT-N5110 using xda app-developers app
Did you delete anything sound related. Happened to me when I deleted DSP manager while I was flashing sound mods. I deleted dapanager and had no sound of any kind what so ever
Not that I know of. I dont think I explained it clearly enough.
Someone will try to call me. They dial my number. Put their phone up to their ear. And they hear nothing. No ringing, no dial tone, no busy signal. Nothing.
On my side. I dont hear anything either. No incoming call ring. No missed.
I just messed with google voice settings to see if if that might be the problem. I unclicked my phone from the call forwarding list. Now I can call voicemail, but still no incoming calls.
Sent from my GT-N5110 using xda app-developers app
Similar thing happens to me from time to time... My wife will text me wondering why I don't answer the phone. "Well... It didn't ring". Then shortly after, I get A VM notification. No idea what the issue is and sprint is worthless to fix it. That's why I am force roaming my a** off to have them kick me so I don't have to pay the ETF. Switching to AT&T as soon as they send me the termination letter.
Sent from my SPH-D710 using xda premium
Well gray I hope you get out without an etf. A couple friends of mine recieved a letter then they were called a couple months after. Etf due. They are being given the run around by sprint. I can guarentee sprint wont get the money from them. Although doing that leaves bad marls on your credit report. Goodluck man:beer:
Sent from my SPH-L900 using Tapatalk 2
They can't legally do that if they kick you because of roaming. Most of the time, a person doesn't even know they are roaming or can't help it.
Sent from my SPH-D710 using xda premium

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