I seriously need some help. My normally fierce Google-fu has failed me. I have searched countless threads on here (and elsewhere) and tried just as many solutions, but I haven't had any luck. My Kindle Fire is stuck at the "Kindle Fire" boot logo. I was using the KF utility, and ADB status was online, everything looked good. I chose the option to root and install TWRP. However, it couldn't grab TWRP through my corporate firewall/proxy, so it skipped it, placed my KF in fastboot (I think), rebooted, now I'm bricked.
Depending on which PC I use, and in what order it's plugged in, I get different results in the Device Manager (both Windows 7):
Home PC -
Hardware Ids = USB\UNKNOWN
Yes, I've tried loading drivers six ways from Sunday, and none worked.
Absolutely no solution involving ADB in any way will work until I can at least get Windows to recognize it correctly and load the proper drivers.
Work PC -
If I have the KF turned on when I plug it into my PC, I get the same result as on my home PC (though I don't think I tried plugging it in on my home PC while my KF was powered off).
If I have it turned off when I plug it in, my PC sees it as an "Android ADB Interface", with the correct hardware ids.
Even when it sees my KF correctly in Device Manager, I still can't get ADB to communicate with it.
I've tried FireKit on my Ubunutu 12.04 laptop, but it never sees my device, and gets stuck at the <waiting for device> message. I've tried countless driver iterations and many utilities, and none seem able to communicate with it while it's stuck at the logo.
Any help would be immeasurably appreciated!!
[UPDATE]
While my device was detected correctly in Device Manager (but still not able to communicate via ADB), I reloaded the drivers using the KF Utility. It is still detected as "Android ADB Interface" but with an error in Device Manager. The error is "This device cannot start. (Code10)". I uninstalled it, including drivers, and let Windows autodetect. It was identified as "kindle", so I ran the same driver package and it still sees it as "Android ADB Interface", but still with the error.
[UPDATE 2] - Steps I took to (finally) get mine working
Note: If your device is recognized in Device Manager as something *other* than "Unknown Device* (such as "kindle" or "Android ADB Interface"), skip to step 3.
1. Turn off the device.
2. Plug the device into USB to your computer. This should turn the device on.
3. Delete the ".android" folder from your Windows profile. This is very important. If you just uninstall the device and driver, Windows will still use this to reinstall the device. You want to start as fresh as possible to eliminate complications from previous attempts.
4. Uninstall it from Device Manager. Make certain to check the box to uninstall the driver as well.
5. Start a new scan for hardware changes in the Device Manager.
6. As mine was stuck in fastboot mode, it recognized the device as "kindle" (lower-case "k")
7. Run the "install_driver.bat" from the Kindle Fire Utility.
8. After driver install, run the Kindle Fire Utility.
9. ADB status will say "offline", that's fine.
10. Choose option 1 to go into the Bootmode Menu.
11. Choose option 1 to boot into Normal Mode.
12. It will be stuck at <waiting for device>.
13. Turn off the device, keeping it plugged into the PC. *very important* This step was one among others that made THE difference for me.
14. Turn on the device. *Hopefully*, you should immediately see the utility spit out some text and your device should reboot.
15. Boots up!! (well, mine did, and I had almost give up hope were it not for my pride and stubbornness).
Read this...
http://forum.xda-developers.com/showthread.php?t=1552547
with emphasis on device drivers.
"Android ADB Device" typically means the device is in fastboot mode and you cannot use adb while in fastboot mode.... you must use fastboot.
With your KF off and disconnected from your work computer, run this command...
Code:
fastboot -i 0x1949 getvar product
and then connect it to the computer. The KF will turn on automatically. The computer will say "<waiting for device>" for a bit, but if the command works, it will eventually return "product: kindle" as output. If that works, you can actually flash TWRP from there, but if you are anxious for it to do something again...
Code:
fastboot -i 0x1949 oem idme bootmode 4000
fastboot -i 0x1949 reboot
should get it booting normally again. If it doesn't, look at the link I gave you and focus on getting your drivers fixed. You won't be able to execute any commands (fastboot or adb) through Windows if the device drivers don't work. You might want to go back to Firekit if drivers remain problematic for you.
Everything you need to know to fix your KF is in that link at the beginning of my post, including the commands you need to run. At the bottom of post #3 is also another link to a how-to root/install ROMs page.
IT LIVES!!! While I was still getting the error code 10, I launched the KF utility one more time. ADB status was still offline. I went into the menu to modify boot mode, told it to boot in normal mode and it was stuck <waiting for device>. On a whim, I left it there and cycled power on my KF. It found the device, finished, rebooted, and it's good!!! The Device Manager is happy now too!!
The behavior was so odd between my work and home PC. I was seriously scared when it gave a bad device ids on my home PC. I think it was more a combination of several different things that helped, and I'll update my main post with all that I did to get it back (that I can remember). Hopefully it will help someone else.
This is an *amazing* community, and I can't thank everyone enough for the incredible work you all do and the true sense of selflessness exhibited here on the forums!
btw, How do I edit the subject to indicate it's solved?
^_^
OH ,MY GOSH I DO NOT NO HOW MUCH TO THANK U THNX FOR THE POST
jaetrix said:
OH ,MY GOSH I DO NOT NO HOW MUCH TO THANK U THNX FOR THE POST
Click to expand...
Click to collapse
Glad it could help someone! I was frustrated enough about it and couldn't find a single solution that fit my issue. I just had to combine some to get it to work for me.
Bump
Yes this saved two bricked kindles. Trial and error is sometimes the best means to solving a problem.
Sent from my GT-I900 using xda premium
This is happening alot here of recent thats why I bumped it to the top of the list
Thank you for this. Maybe a moderator will be kind enough to sticky this.
Sent from my Galaxy Nexus using Tapatalk 2
pugsley42 said:
I seriously need some help. My normally fierce Google-fu has failed me. I have searched countless threads on here (and elsewhere) and tried just as many solutions, but I haven't had any luck. My Kindle Fire is stuck at the "Kindle Fire" boot logo. I was using the KF utility, and ADB status was online, everything looked good. I chose the option to root and install TWRP. However, it couldn't grab TWRP through my corporate firewall/proxy, so it skipped it, placed my KF in fastboot (I think), rebooted, now I'm bricked.
[...]
15. Boots up!! (well, mine did, and I had almost give up hope were it not for my pride and stubbornness).
Click to expand...
Click to collapse
Pugsley42...you 'da man! I had the same story as you told above, including searching and following countless threads of instructions. Nothing worked until I found your instructions! Thank you, thank you, thank you!
Stuck at the KF logo
These steps still didn't work for me :-/ I'm still stuck with the KF logo and a "Waiting for device" prompt. I've read through these forums starting with the "KKFB" to this one and still haven't had any luck yet. It may be time to give up on her. I think I have royally messed her up.
If anyone else has any other suggestions I'm open i've tried everything else on here I can find.
Thanks
Neely
Neely said:
These steps still didn't work for me :-/ I'm still stuck with the KF logo and a "Waiting for device" prompt. I've read through these forums starting with the "KKFB" to this one and still haven't had any luck yet. It may be time to give up on her. I think I have royally messed her up.
If anyone else has any other suggestions I'm open i've tried everything else on here I can find.
Thanks
Neely
Click to expand...
Click to collapse
My first suggestion would be to read this:
http://forum.xda-developers.com/showpost.php?p=25884555
Neely said:
These steps still didn't work for me :-/ I'm still stuck with the KF logo and a "Waiting for device" prompt. I've read through these forums starting with the "KKFB" to this one and still haven't had any luck yet. It may be time to give up on her. I think I have royally messed her up.
If anyone else has any other suggestions I'm open i've tried everything else on here I can find.
Thanks
Neely
Click to expand...
Click to collapse
Agreed, you really need to be more specific. "Waiting for device" .... which part of the KF utility?. What *exactly* are you seeing, where? What does Device Manager show your KF identified as (keep in mind, there is a big difference between seeing it as "Kindle" and "kindle"). What *exactly* did you do that brought you to this point?
Symptoms. Symptoms. Symptoms. The more detail you provide, the more likelihood we can help.
Take heart. If there's anything I learned in my stubborn refusal to admit my KF was fully bricked, is that it can be brought back from a lot worse than we give it credit for. I also learned quite a bit that I never would have if I never failed. That's what I love about breaking things!
pugsley42 said:
Agreed, you really need to be more specific. "Waiting for device" .... which part of the KF utility?. What *exactly* are you seeing, where? What does Device Manager show your KF identified as (keep in mind, there is a big difference between seeing it as "Kindle" and "kindle"). What *exactly* did you do that brought you to this point?
Symptoms. Symptoms. Symptoms. The more detail you provide, the more likelihood we can help.
Take heart. If there's anything I learned in my stubborn refusal to admit my KF was fully bricked, is that it can be brought back from a lot worse than we give it credit for. I also learned quite a bit that I never would have if I never failed. That's what I love about breaking things!
Click to expand...
Click to collapse
Okay, I was attempting to load a ROM on it. It had been rooted already with no issues and then something happened during the installation of TWRP and spit out an error message of unable to load and then rebooted. That's where I am with the kindle fire boot screen.
As for the "Device Manager" It shows up as "Android Composite ADB Device" and with KFU it shows the following status:
ADB Status: Online
Boot Status: Unknown
At this point is when if I try to run Install Latest TWRP Recovery or FFFF or anything it just sits there and says "Waiting For Device"...
I've read though most of these posts and have tried several different suggestions with no luck so far. So I have actually read through here. :-/
Hope this helps at all.
I would try by trying to change the bootmode using the KF utility. If you're stuck at the KF logo on boot, then the other functions of the utility won't do anything. Your KF needs to be in a "usable" state before that can happen. Have you tried changing it to "Fastboot" or "Normal"?
Stuck at the KF logo
pugsley42 said:
I would try by trying to change the bootmode using the KF utility. If you're stuck at the KF logo on boot, then the other functions of the utility won't do anything. Your KF needs to be in a "usable" state before that can happen. Have you tried changing it to "Fastboot" or "Normal"?
Click to expand...
Click to collapse
Yeah, I've tried it using the KF Utility as well as using fastboot at the command line :-/
kinfauns said:
Read this...
http://forum.xda-developers.com/showthread.php?t=1552547
with emphasis on device drivers.
"Android ADB Device" typically means the device is in fastboot mode and you cannot use adb while in fastboot mode.... you must use fastboot.
With your KF off and disconnected from your work computer, run this command...
Code:
fastboot -i 0x1949 getvar product
and then connect it to the computer. The KF will turn on automatically. The computer will say "<waiting for device>" for a bit, but if the command works, it will eventually return "product: kindle" as output. If that works, you can actually flash TWRP from there, but if you are anxious for it to do something again...
Code:
fastboot -i 0x1949 oem idme bootmode 4000
fastboot -i 0x1949 reboot
should get it booting normally again. If it doesn't, look at the link I gave you and focus on getting your drivers fixed. You won't be able to execute any commands (fastboot or adb) through Windows if the device drivers don't work. You might want to go back to Firekit if drivers remain problematic for you.
Everything you need to know to fix your KF is in that link at the beginning of my post, including the commands you need to run. At the bottom of post #3 is also another link to a how-to root/install ROMs page.
Click to expand...
Click to collapse
Your explanation and guidance cut right to the solution for me. Thank you so much!
Thank you!!
I've been searching forever for this same issue. This has not fixed it completely but has helped me! Thank you for taking the time to post this!!
cmgroden said:
I've been searching forever for this same issue. This has not fixed it completely but has helped me! Thank you for taking the time to post this!!
Click to expand...
Click to collapse
I presume if any of this helped, you were able to get further than you have been. What state is it in now? What error(s) if any?
I seem to be having this same issue but I cannot get my pc to recoginze the kindle fire as anything. perhaps i did something wrong but i was following a video on youtube and though i was doing it exactly as it showed. First thing i did after I finally got the drivers loaded was start KFU and then chose to load TWRP. It started the process but when it hit the part about rebooting my device that's where it stopped. Since then i've been stuck at the white and yellow kindle fire logo. No matter what i do to try to reinstall the ADB drivers I cannot get my computer (win xp) to recognize the kindle. It shows as "unknown device" in device manager and when it's plugged in the little pop up says that the usb device has malfunctioned and windows doesn't recognize it. So am I totally dead? I'm assuming before i can do anything to recover it I need to get windows to recognize it with the ADB drivers.
Related
Hello Everyone,
I will try to provide as much details as I can from what I remember.
Basically, I tried to ROOT my device and install TWRP. However, I messed it up the first time. I tinkered with it for hours but it still couldn't work until finally, after hard resetting for the unlimited time, it booted up.
The problem though, is that it wasn't rooted and TWRP wasn't installed when it came up so I tried it again. Second try, second time it was messed up. Annoyingly, I don't know what I did earlier to make it work. The second instance it happened is just like the first.
Just to be clear, this isn't the boot screen where the kindle fire logo is animated (has reflections). In my case, its the logo as is, stuck on the screen just like that. Tried hard resetting, doesn't work.
What do I know?
1) From my earlier experience, it has lesser to do with the system (PC, Mac) and drivers since I managed to get it boot up again without being connected the first time
2) If I do connect it to the PC, it says Cannot Start Device/Unable to Start Device. Code:10. That's it. Even if I reboot the device, its still the same.
3) If you connect it to the Mac, it is detected in system preferences. Problem though is that I tried using adb and just like its windows counterpart, there are no devices detected.
THOUHGTS:
1) I know I just have to get it to be recognized and I can change the bootmode. Something's telling me that its a boot mode problem only. In my earlier V3X phone, I used to TP (testpoint) if anyone's familiar with that, or shortcircuit the board to get it out of the 'loop'. Do we have that with the kindle fire?
2) What operating system would it be easiest to get the device detected. I'm hoping that if there's lesser complications with the device being detected by the computer, be it mac, linux or windows, I can change the bootmode. my technical instinct tells me it has something to do with boot mode.
What have I done already?
1. Let me see, I believe I tried hard resetting it for ALOT of times already
2. Reinstalled drivers on PC. Used both Android and Kindle Fire Utility drivers. Even checked the /android folder
3. I'm using a Nokia Micro-USB cable. I'm not sure if that has any impact on the device or its effectiveness but I will try to pick-up another cable today and post later.
I would really appreciate if anyone can help. It sucks that I tried this just after unboxing the unit. I haven't even tried doing anything on it yet.
If you can help, ANY help would be appreciated.
Thanks mate!
had the same
1. use computer (windows - in my case windows xp)
2. nokia cable is fine (i use it too)
3. use kf utility .6
is your kf recognized by the computer ? (adb device or composite adm device)
have you tried to shutdown and startup your computer ? (not restart)
the entry for 18D1 in adb_usb.ini is missing - had to add it
the other entries are allready in version .6 android_winusb.inf
if you have troubles to remove old drivers use this:
http://support.microsoft.com/kb/315539/en-us
unplug/replug and install the drivers from .6 from scratch
it's not needed to reboot the computer - works immediately
waiting to get your status ...
b63 said:
had the same
1. use computer (windows - in my case windows xp)
2. nokia cable is fine (i use it too)
3. use kf utility .6
is your kf recognized by the computer ? (adb device or composite adm device)
have you tried to shutdown and startup your computer ? (not restart)
waiting to get your status ...
Click to expand...
Click to collapse
Did you solve your problem?
My kindle is recognized by my computer but it as either ADB device or Composite ADB device (depending on what drivers I use to install it). Problem is that it says Cannot start device. Code Error: 10. Tried shutting down/restarting PC, still the same.
updated my initial post again ... (ms-link)
yes solved it in minutes
make the additional entry in adb_usb.ini
use only the drivers from .6
i think best way is to disconnect the kf - uninstall all old drivers regarding adb device - connect kf - use only drivers from .6 utility - start utility - change bootmode - up again !
whats your status ?
i think best way is to disconnect the kf - uninstall all old drivers regarding adb device - connect kf - use only drivers from .6 utility - start utility - change bootmode - up again !
Click to expand...
Click to collapse
I did this but it still says device cannot be started.
make the additional entry in adb_usb.ini
Click to expand...
Click to collapse
0x18D1 -- is that what I'm supposed to add to adb_usb.ini?
yes exactly - the device changes between the two id's regarding the bootmode
and don't let the computer select the driver - select manually
b63 said:
yes exactly - the device changes between the two id's regarding the bootmode
and don't let the computer select the driver - select manually
Click to expand...
Click to collapse
Okay, so I followed the instructions to a T.
I followed the MS Link to remove all drivers and then plugged-in the kindle and installed it back again by specifically telling windows that 'I have a disk'. It still says Code 10.
If it would mean anything, I'm doing this on a virtual machine since the computers around me are all Windows 7s.
kaswistry said:
Okay, so I followed the instructions to a T.
I followed the MS Link to remove all drivers and then plugged-in the kindle and installed it back again by specifically telling windows that 'I have a disk'. It still says Code 10.
If it would mean anything, I'm doing this on a virtual machine since the computers around me are all Windows 7s.
Click to expand...
Click to collapse
all this works using windows 7
dustyjerran said:
all this works using windows 7
Click to expand...
Click to collapse
I did try this yesterday on Windows 7 but most guides I see do it on older versions. I will try again a little later. Thank you.
I tried it on Windows 7. Still the same error. Kindle is frozen and on Device Manager it says "This device cannot start. (Code 10)"
I ran into the exact problem yesterday. I thought I bricked my kindle. That was scary. Anyway, the problem is that you're stuck on fastboot, mode 4002 instead of a normal mode 4000.
Following rootzwiki.com/topic/12363-how-to-windows-install-twrp-20-on-your-kindle-fire/
You'll need to add a new vendor id (0x18d1). However, even with that the device still will not be recognized right away. Following another user's suggestion on that same thread, I let the battery drained out. Once that's done, reconnecting the Kindle will show up as simply "kindle" on the device manager instead of the normal "unrecognized device".
Then do the adb commands (even if it doesn't show any device attached)
fastboot -i 0x1949 oem idme bootmode 4000
fastboot -i 0x1949 reboot
Click to expand...
Click to collapse
Your device will reboot out of the stuck "kindle fire" logo screen. If your device goes dark after, it just means that the battery need to recharged first. Another scary moment for me. You can unplug and use the wall charger, much faster than charging by PC. After 5 - 10 minutes, you should get back to your normal screen. Then, just use the Kindle Utility to install TWRP.
You'll need to add a new vendor id (0x18d1).
Click to expand...
Click to collapse
I added this already
reconnecting the Kindle will show up as simply "kindle" on the device manager instead of the normal "unrecognized device".
Click to expand...
Click to collapse
Actually, the problem with mine is that it's detected. However, it shows up as Code:10, The device is unable to start.
Still, I'll try to drain it first, tinker with it next and see what happens. That or I'll wait for tomorrow and open the whole device already and see if I can OMAP it.
Mine also did show up as code 10, and sometimes code 43 ... I tried uninstalled the driver and reinstall it manually each time and eventually showed up as unrecognized ... so I tried the battery drain ... I even tried putting it in the freezer to quicken the drain but not sure if it actually help ..
I tried the battery draining. Nope, still didn't work
UPDATE: I take this back. After draining the battery, I would like to confirm that the issue has been fixed. Thank you, THANK YOU Everyone! )
I REALLY APPRECIATE THE EFFORT. HAPPY HOLIDAYS! )
A family member recently got a Kindle Fire, I tried to flash recovery but it got stuck in fastboot mode. Windows will recognize it as uknown device but Linux won't detect anything in fastboot or adb.
I will try battery drain out since kaswistry said it worked
If all else fails, I will try this.. http://forum.xda-developers.com/showthread.php?t=1405052
EDIT: nevermind lol, this worked.. http://forum.xda-developers.com/showpost.php?p=20619033&postcount=11 even though i tried it several times already..
I have the same problem too, the kindle fire stuck at the boot logo
kf utility show that when i try to restore or other option!
Changing bootmode doesent work at all
*imageshack/photo/my-images/10/60506677.png/[/url] (imageshack link)
KF utility status fastboot... offline
*imageshack/photo/my-images/834/kfustatus.png/
My computer have the right driver!
can anybody help me?
*sorry for my bad english*
Could it be that something destroyed my FireFireFire boot? My KF always gets stuck in fastboot when I try to flash ... obviously quite annoying.
u guys need to talk to vashypool in irc and he can fix it!! he fixed mine and mine was a complete brick
If it gets stuck in fastboot you need to run the command fastboot idme bootmode 4000 from the Android SDK.
Sent from my Kindle Fire using Tapatalk
In my case, i have tried to install the original 6.2 kindle firmware with TWRP. After that, the kindle staying stuck on the boot logo... This is me story... I think my kindle is stuck on fastboot! I tried to change bootmod with FK utility v.6
This is what kf utility gave me, when i try to reinstall twrp
imageshack.us/photo/my-images/10/60506677.png/
And this is the kf utility status
imageshack.us/photo/my-images/834/kfustatus.png/
Is anybody can say me, if my kindle is bricked for ever? Or have a solution
Happy holiday btw
#sorry for my poor english#
okay so i was trying to root my kindle fire and i didnt get su any where so then i tryed to install cwm and now its stuck at the yellow triangle and it wont go into recovery and it also will not connect to adb i need hellp ASAP
Install drivers as ADB composite with the Android SDK and then use this to change the bootmode
The link you posted is not working due to the period in the URL at the end.
Do not afraid. I have got the same experience Let God bless the search button
http://forum.xda-developers.com/showthread.php?t=1568340
unzip fbmode.zip
adb push fbmode /data/local/fbmode
adb shell chmod 755 /data/local/fbmode
adb shell /data/local/fbmode
adb reboot
Your kindle will "get stuck" on the kindle fire screen, but really it's just in fastboot mode.
fastboot -i 0x1949 boot twrp-blaze-2.0.0RC0.img
Your device will now boot into twrp recovery, and flash the firefirefire bootlaoder. When done it will prompt you to reboot. Upon reboot you will get stuck on the "yellow triangle" screen of firefire fire.
fastboot oem idme bootmode 5002
fastboot reboot
Click to expand...
Click to collapse
My kindle got the 6.3 update -solved!!
This has got to be one of the fastest ways I have rooted 6.3 kindle update
i went on line here http://liliputing.com/2012/03/root-...ogle-play-store-with-kindle-fire-utility.html
downloaded the new kindle fire utility and ckick on Install permanent root with super user. got rooted in about 2 minutes with no trouble at all
thanks everyone for your help but i solved it what i was doing was unsing the kindle fire utility trying to instal latest firefirefire but it just sat there and so i just went into the utility and reinstaled the twrp and it booted normal!!
Bricked Kindle
Okay, I'm not having the same issue, but I'm pretty sure I've completely, irevicalbly, bricked my kindle.
I know that I'm not in Fastboot mode, I've experienced that issue and solved it with the KFU.
Here's what I did:
I used the KFU to root my kindle. That worked fine. I was able to load all the Google apps (which was my initial goal). Then, I got greedy and decided that ICS was my next step - oops.
I followed the instructions on the following site:
androidauthority.com/kindle-fire-miui-4-ics-55853/
Note: I know, I'm an idiot - I should have paid attention to comments! UGH!
After I did this, I now only get the firefirefire logo and that is it. I can't load/reload TWRP and I can't change my bootmode to normal or recovery. The thing is, no matter which computer I plug the device into, the computer won't recognize the device. I get a message saying something "malfunctioned" when I plug it in. I've tried 3 different Windows machines (I've installed/reinstalled drivers I don't know how many times!) and I even tried loading Linux on a spare laptop and that didn't work either.
So, I tried the next thing I could think of. I followed the instructions on the following site:
ramble.karrth.com - Section "Troubleshooting TWRP
which involved removing the back cover, shorting a circuit (to force usbboot) and plugging my Kindle in. This didn't work for me either.
At this point, I'm willing to try anything. I'm not quite sure how to fix this issue. I think my next step is to either order a factory cable or make my own and try that, but if my bootloader is broke (truely broke) will that even work?
Please, if I should post this in another forum/place, just let me know. Any help appreciated!
I should also not that nothing comes up in my device manager. It does come up as a unrecognized USB bit goes away after telling me there was a malfunction.
ChrisKenison said:
I should also not that nothing comes up in my device manager. It does come up as a unrecognized USB bit goes away after telling me there was a malfunction.
Click to expand...
Click to collapse
If you get the yellow triangle logo to come up, then it's probably in fastboot mode. If you reboot it while it's connected to your computer and you get some device detection beeps from Windows, it's likely to be a driver issue. Look here...
http://forum.xda-developers.com/showpost.php?p=23747671&postcount=2
You might want to read the first post in that thread too.
Watch carefully as the device boots up and you get the yellow triangle logo. If that boot logo comes up and stays there, it's in fastboot. If the boot logo comes up, the screens blacks out, and then the boot logo comes back up (dimmer) then it's either trying to get into recovery or booting into the OS and failing.
I would try setting the bootmode to normal in KFU and when it says "<waiting for device>" reboot the Kindle Fire. Since you have FFF, the fastboot program on your computer will wait for the Kindle Fire's FFF bootloader to get into temporary fastboot and reset the bootmode when the KF is ready.
But, the computer won't even recognize there is a device connected to it
I will have to try installing the drivers from the Android SDK... maybe that will turn up something. But, by installing the drivers from KFU, it doesn't work.
When I plug the device in, it beeps at me saying device is unrecognize and it couldn't install drivers because there was a malfunction. In the device manager (while that's happening) it shows up as an unrecognized usb device. Then, it goes away (the device doesn't stay in the device manager). Then, that whole thing happens again one more time. There isn't anything for me to update in the device manager... thoughts?
And because its not recognized in the device manger, kfu isn't picking it up
Sent from my Galaxy Nexus using xda premium
ChrisKenison said:
I will have to try installing the drivers from the Android SDK... maybe that will turn up something. But, by installing the drivers from KFU, it doesn't work.
When I plug the device in, it beeps at me saying device is unrecognize and it couldn't install drivers because there was a malfunction. In the device manager (while that's happening) it shows up as an unrecognized usb device. Then, it goes away (the device doesn't stay in the device manager). Then, that whole thing happens again one more time. There isn't anything for me to update in the device manager... thoughts?
Click to expand...
Click to collapse
If you can't get the drivers working with the KFU distribution, you'll have a harder time with the SDK. They are the same drivers, but KFU has an updated, Kindle Fire specific .inf file for the driver and also installs the .ini file in the .android folder that you'll need. I don't know what you see in the device manager, but if you don't get one of the devices shown in the post I referred to earlier, I would try another Windows machine. You won't be able to do anything without getting it to detect your KF and load the proper drivers. If you are more adventurous, you could try pokey9000's Firekit (search for it) and try using linux to send it fastboot commands.
Yeah, that's my problem. I have tried 3 different windows machines (all windows 7) and, being the adventurous person i am I tried the Linux fix (removing back cover...) to no avail. All that did was make my kindle blink green. Not sure what that means either.
yea mine is stuck on the firefirefire boot screen
ChrisKenison said:
Yeah, that's my problem. I have tried 3 different windows machines (all windows 7) and, being the adventurous person i am I tried the Linux fix (removing back cover...) to no avail. All that did was make my kindle blink green. Not sure what that means either.
Click to expand...
Click to collapse
Well, if you can't get any of those scenarios to work out, maybe it's a hardware issue. It might be something as simple as a bad USB cable or something more serious within the KF itself. I've never had a problem with Windows or Linux not seeing the KF, so my hands on experience in this regard is limited... my KF has never been broken to that degree. I'm always curious to see what's going on with people's KF when they say nothing works, but my KF has never given me that opportunity.
ChrisKenison said:
I will have to try installing the drivers from the Android SDK... maybe that will turn up something. But, by installing the drivers from KFU, it doesn't work.
When I plug the device in, it beeps at me saying device is unrecognize and it couldn't install drivers because there was a malfunction. In the device manager (while that's happening) it shows up as an unrecognized usb device. Then, it goes away (the device doesn't stay in the device manager). Then, that whole thing happens again one more time. There isn't anything for me to update in the device manager... thoughts?
Click to expand...
Click to collapse
Sometimes in order to install the correct driver you need to delete the original from your computer because it will continue to attempt to revert to the default but beforehand try rebooting your computer and the kindle
---------- Post added at 07:41 PM ---------- Previous post was at 07:39 PM ----------
mistaanime said:
yea mine is stuck on the firefirefire boot screen
Click to expand...
Click to collapse
Run the kf utility again install twrp and fff again
I was attempting to root my Kindle using the tools in this thread: http://forum.xda-developers.com/showthread.php?t=1399889
It failed at "Installing FFF... Waiting on Device". It seems like this is an issue with TWRP. Since that failed the kindle gets stuck on the Kindle Fire logo and can only be powered off with the 20 second button press.
I am not sure where to go from here, any help would be great, thanks
This same thing has happened to me SO many times. What's happening is your Kindle is stuck in fastboot mode. This is usually caused by a driver related issue. You probably didn't have installed all the correct drivers. Try doing this to get it back to normal bootmode:
First make sure the right drivers are installed. Run "install_drivers.bat"
Then before plugging in or turning on your Kindle run "run.bat" and choose "1 Bootmode Menu" and select "1 Normal <4000>"
It should now say "waiting for device". Make sure your Kindle is still off then plug it in. It should boot up on it's own. Then KFU will recognize it and switch it to normal bootmode.
Nihilian said:
This same thing has happened to me SO many times. What's happening is your Kindle is stuck in fastboot mode. This is usually caused by a driver related issue. You probably didn't have installed all the correct drivers. Try doing this to get it back to normal bootmode:
First make sure the right drivers are installed. Run "install_drivers.bat"
Then before plugging in or turning on your Kindle run "run.bat" and choose "1 Bootmode Menu" and select "1 Normal <4000>"
It should now say "waiting for device". Make sure your Kindle is still off then plug it in. It should boot up on it's own. Then KFU will recognize it and switch it to normal bootmode.
Click to expand...
Click to collapse
I did all of that and it still does not get past the splash screen. The kindle booted up on it's own, but KFU never went past <waiting for device> and the kindle never went past the splash screen.
Try researching into the Factory reset cable that Skorpion sells, that can help boot your kindle into fastboot mode and help unbrick it.
A factory cable would be no help here seeing as it's already in fastboot mode. You need to somehow get your Fire back to normal boot mode. To me it sounds like this is a driver related problem since KFU cannot find your device. Try looking into this. It has helped me in the past. You need to be running Ubuntu for this, but then you won't to deal with drivers.
Nihilian said:
A factory cable would be no help here seeing as it's already in fastboot mode. You need to somehow get your Fire back to normal boot mode. To me it sounds like this is a driver related problem since KFU cannot find your device. Try looking into this. It has helped me in the past. You need to be running Ubuntu for this, but then you won't to deal with drivers.
Click to expand...
Click to collapse
I have tried using that with Ubuntu as well, but the computer still never recognizes the Kindle. I ordered the cable in case it helps, it should be here after Christmas. I will try out some more options in Ubuntu in the time being.
The stock bootloader has (presumably) been modified from it's original state and packaged with the 6.3.1 update. I stumbled across this anomaly during my work on the SoupKit.
Typically, with working drivers, the stock bootloader would report that a device is connected when it receives the "fastboot devices" command. Now, it doesn't...even on Linux. Another thing I noticed, is that when a fastboot command is sent, it sits at "waiting for device", indefinitely, or until the device is restarted by use of the hard shutdown. When the device starts up again, fastboot will detect it and send the command. Unfortunately, this only works for one command at a time and the device needs to be restarted again.
This all depends on whether the drivers are in working order, of course.
Windows can be very finicky when it comes to Android drivers so the best bet is to use Linux so as to eliminate as many variables as possible. Try sending the command and restarting the device. If it doesn't work, you know it's a driver issue. You can keep trying to fix your drivers in Windows or bite the bullet and go the Linux route. If you do decide to go the Linux route, SoupKit can make your life considerably easier (just choose an option and follow the instructions).
"That's a special kind of stupid. The kind that makes me laugh."
I think its been once again modified a little more as of recent there was a tiny update that I believe will have some affect.
I have tried a few of the options in FireKit on a Ubuntu LiveUSB Stick.
Same problem as ever though. Nothing ever gets past < waiting for device >.
My process is: enter the prompt in Terminal and get to the < waiting for device > step. Plug in the powered off Kindle Fire. The KF boots up into the splash logo.
After a few minutes the screen and power LED starts to turn on and off but nothing else ever happens.
I got a factory reset cable, but it does not seem to do anything.
I have also tried soupkit and firekit, both on a Ubuntu live USB.
Is there anything else I should try?
Hey guys... Only second kindle I've ever attempted (have a butyload of other android devices I've rooted... But this bigger with no other buttons has me stumped )
Anyway... Went to root today, plugged in kindle, battery was dead... No problem... Let it charge.
When it booted, ran KFU to tell it to install TWRP. Here's where it gets....odd.
I had twrp in the KFU folder but it decided it wasn't there and wanted to download it... Mind you, this is... I believe... After it sent a command to fastboot ... Well, I didn't have internet, so KFU just sort of stopped when it couldn't download twrp...
Since then, the kindle is just stuck on KindleFire screen... Doesn't go any further... If I let the battery run out for about an hour, it will start rebooting every 5 seconds even if I plug it in. In the "bootloop" I can't turn it off, it just keeps rebooting...
If I let it die, I can plug it in, let it charge and turn it on... Sticks at KindleFire screen... I have tried holding in power for 30 seconds... It just turns the kindle off, doesn't help.
Windows sees it as an unrecognized device (tried rebooting, unplugging, uninstalling the drivers, looking at the KFU folder to manually select drivers (windows says they're not the correct drivers for the device) adv can't see it (cms... Adb devices shows no devices connected)
Any help is appreciated... If I missed needed info, please ask and ill supply...
I'm happy to try anything and report the findings...
RBThompsonV said:
Hey guys... Only second kindle I've ever attempted (have a butyload of other android devices I've rooted... But this bigger with no other buttons has me stumped )
Anyway... Went to root today, plugged in kindle, battery was dead... No problem... Let it charge.
When it booted, ran KFU to tell it to install TWRP. Here's where it gets....odd.
I had twrp in the KFU folder but it decided it wasn't there and wanted to download it... Mind you, this is... I believe... After it sent a command to fastboot ... Well, I didn't have internet, so KFU just sort of stopped when it couldn't download twrp...
Since then, the kindle is just stuck on KindleFire screen... Doesn't go any further... If I let the battery run out for about an hour, it will start rebooting every 5 seconds even if I plug it in. In the "bootloop" I can't turn it off, it just keeps rebooting...
If I let it die, I can plug it in, let it charge and turn it on... Sticks at KindleFire screen... I have tried holding in power for 30 seconds... It just turns the kindle off, doesn't help.
Windows sees it as an unrecognized device (tried rebooting, unplugging, uninstalling the drivers, looking at the KFU folder to manually select drivers (windows says they're not the correct drivers for the device) adv can't see it (cms... Adb devices shows no devices connected)
Any help is appreciated... If I missed needed info, please ask and ill supply...
I'm happy to try anything and report the findings...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2166668
#30 & #31
soupmagnet said:
http://forum.xda-developers.com/showthread.php?t=2166668
#30 & #31
Click to expand...
Click to collapse
OK... but why does it stick on the KindleFire logo? (It does that without rebooting, it just hangs there).. And the battery drain was not intentional... It's ff now... charging (I assume... no logo, no led )
RBThompsonV said:
OK... but why does it stick on the KindleFire logo?
Click to expand...
Click to collapse
#16
It's ff now... charging (I assume... no logo, no led )
Click to expand...
Click to collapse
I would have to agree...it does appear to be charging.
soupmagnet said:
#16
I would have to agree...it does appear to be charging.
Click to expand...
Click to collapse
Sorry if im being super-noobish... I prefer my nook over this kindle
The logo is bright and unchanging (Seems to be stuck in fastboot?) But adb doesnt recognize it... windows sees it as an unknown device... and KFU shows... well, nothong Even when I try to normal boot in KFU (or adb..) it hangs on waiting for device.
Also, thanks a billion for even responding Soup... Its nice to know there's someone out there
RBThompsonV said:
Sorry if im being super-noobish... I prefer my nook over this kindle
The logo is bright and unchanging (Seems to be stuck in fastboot?) But adb doesnt recognize it... windows sees it as an unknown device... and KFU shows... well, nothong Even when I try to normal boot in KFU (or adb..) it hangs on waiting for device.
Also, thanks a billion for even responding Soup... Its nice to know there's someone out there
Click to expand...
Click to collapse
Okay,
Yes, it is in fastboot. ADB won't recognize the device in fastboot because ADB commands don't work in fastboot, only fastboot commands will. The KFU won't detect the device in fastboot because of the bootloader itself. It used to, but not anymore...likely due to an update on Amazon's part. There can be a couple of reasons why it just hangs at "waiting for device". When you see "waiting for device", you can reboot the KF and see if it detects upon rebooting. If not, you'll have to completely uninstall your drivers and try again. Even then, there's still a good chance it won't work. If not, you can reference the following thread for clues to get it working properly:
http://forum.xda-developers.com/showthread.php?t=2179748
soupmagnet said:
Okay,
Yes, it is in fastboot. ADB won't recognize the device in fastboot because ADB commands don't work in fastboot, only fastboot commands will. The KFU won't detect the device in fastboot because of the bootloader itself. It used to, but not anymore...likely due to an update on Amazon's part. There can be a couple of reasons why it just hangs at "waiting for device". When you see "waiting for device", you can reboot the KF and see if it detects upon rebooting. If not, you'll have to completely uninstall your drivers and try again. Even then, there's still a good chance it won't work. If not, you can reference the following thread for clues to get it working properly:
http://forum.xda-developers.com/showthread.php?t=2179748
Click to expand...
Click to collapse
OK.. Ive tried everything in the thread... Only thing I cant find is the android_winusb folder (Im running Win7 x64).
Also, when I look up the UNKNOWN DEVICE Hardware ID, I get USB\UNKNOWN) in device manager
RBThompsonV said:
OK.. Ive tried everything in the thread... Only thing I cant find is the android_winusb folder (Im running Win7 x64).
Also, when I look up the UNKNOWN DEVICE Hardware ID, I get USB\UNKNOWN) in device manager
Click to expand...
Click to collapse
Make sure you have the hardware IDs that I posted in that thread, in your KFU's 'android_winusb.inf' file.
You also have to find and delete the folder that gets created by KFU's install_drivers.bat. It will be in the WINDOWS directory somewhere, most likely in a hidden folder. Make sure "Show hidden folders" is enabled.
You may have to search your hard drive for any directory containing the string "android" OR for the filename 'android_winusb.inf',making sure to search hidden files and folders.
Once you have found and deleted it, reboot your computer and run KFU's newly edited 'install_drivers.bat'
Still Stuck...
OK, so, I did a CLEAN install of windows XP, installed the complete Android SDK package, then installed the modified KFU package (Added the lines of Device IDs supplied in your post on how to get it to work) and edited the install bat to install in legacy mode.
I still get an error in windows about the Kindle Fire.
I installed everything, then plugged in the kindle after turning it on. Kindle is still stuck on Kindle Fire logo (doesnt flicker or sparkle or dim or anything)... and windows says:
(In FOUND NEW HARDWARE WIZARD):
Cannot start this hardware
There was a problem installing this hardware:
Android Composite ADB Interface
This device cannot start (Code 10)
...
Thats a USB error code , maybe trying to use a different cable or use the usb ports on the back of the pc instead of the front
OMFG!!!!
I want to thank all of you for your help...
But, get this...
Apparently the kindle was waiting for me to send the TWRP package... THATS ALL!!!
I built the factory cable... proved useless for me
I went through all of my USB cables... NONE worked...
So, as a last ditch effort I thought... screw it, lets see what happens if I... (Fill in the blank)...
Tried sending the TWRP package and BAM!!!! Blue kindle...
Go figure
I am total noob. Just want to make that clear from the get go.
I hesitate to start a new thread, but I have been working on this forever, and have not made any progress.
I have a Kindle Fire that I would like to run android on - I started the process with the Kindle Fire Utility v 0.9.9. Something went wrong, and it is now stuck on the Kindle Fire start up logo. I also can no longer see it in the device manager, nor is it responsive to anything in the Utility. (ADB status: Offline Boot Status: Unknown). I am at a loss, does anyone have any ideas? Your help is appreciated!
.................FIGURED IT OUT!..............................
Much thanks to the pooch who spent hours helping me troubleshoot.
What we (he) did, as far as I remember, hopefully this can be of some service to someone else out there.
1) Figured out that trying all of this on a Virtual Machine is not a good idea!
2) I somehow broke the bootloader in my first attempt, so none of my computers were recognizing the KF.
3) Created a Pendrive to run Linux (ubuntu). Here Requires a USB drive formatted Fat16/Fat32/NTFS, minimum of 2 gb.
4) Once I got Linux running, installed SoupKit.
5) Went through a few tries of booting, rebooting, into recovery mode until the Kindle flickered back to life!
6) Followed prompts on SoupKit to install TWRP, updated TWRP, install FireFireFire, install Android 4.2.
Good luck, I am happy to answer any questions - though I am no means an expert now.
What I have tried...more info
More Information:
I am running Windows7 in a VirtualBox on an iMac.
I bricked the Kindle a few weeks ago, after messing with it then, I bought a factory fastboot cable. Still no dice.
I have tried all turning on and off computer, on and off Kindle with it disconnected, connected, going through the KFU 4 seconds after starting the Kindle. Letting the Kindle's battery die, recharging.
I have deleted .android folder, reinstalled drivers, re-downloaded KFU.
I have tried on a different computer (Windows XP) The Kindle is also not recognized there.
I have tried booting into Ubuntu (however in the directions there, it said the FireKit is for more "serious" issues than my soft brick.
I am sure there is some small detail I am missing, but I have not been able to find it - and I am not knowledgeable enough to properly diagnose the problem. Again thanks for any help.
kyleboyd said:
I am total noob. Just want to make that clear from the get go.
I hesitate to start a new thread, but I have been working on this forever, and have not made any progress.
I have a Kindle Fire that I would like to run android on - I started the process with the Kindle Fire Utility v 0.9.9. Something went wrong, and it is now stuck on the Kindle Fire start up logo. I also can no longer see it in the device manager, nor is it responsive to anything in the Utility. (ADB status: Offline Boot Status: Unknown). I am at a loss, does anyone have any ideas? Your help is appreciated!
Click to expand...
Click to collapse
Sometimes KFU will show as Unknown even though it's really fine. I had the same issue as you. Try switching boot mode to Normal and see if that fixes it, it worked for me.
Read this (everything),especially third post.
http://forum.xda-developers.com/showthread.php?t=1552547
hemmulde 1st
zastava750 said:
Read this (everything),especially third post.
http://forum.xda-developers.com/showthread.php?t=1552547
Click to expand...
Click to collapse
Thanks for the reply!
I tried that. When I type "fastboot getvar product" it says waiting for device or something similiar.
The advice applying to Device Manager don't get me anywhere, because my Kindle doesn't show up.
Any other ideas?
kyleboyd said:
Thanks for the reply!
I tried that. When I type "fastboot getvar product" it says waiting for device or something similiar.
The advice applying to Device Manager don't get me anywhere, because my Kindle doesn't show up.
Any other ideas?
Click to expand...
Click to collapse
When using the stock bootloader (plain "kindle fire" boot logo), the fastboot command must always specify the custom vendor ID used by the Kindle Fire. For example, the commands above must be slightly altered to...
Code:
fastboot -i 0x1949 getvar product
fastboot -i 0x1949 devices
and likewise, all of the following commands will need the "-i 0x1949" switch when using the stock bootloader. The FFF bootloader's vendor ID has been changed to one that is normally recognized by fastboot, so the "-i 0x1949" switch can be omitted.
Now onto some more useful fastboot commands...
Code:
fastboot oem idme bootmode 4000
fastboot oem idme bootmode 4002
fastboot oem idme bootmode 5001
Using one of these commands will change the bootmode to normal (4000), fastboot (4002) or recovery (5001). Then issuing...
Code:
fastboot reboot
will reboot the device into the respective bootmode.
I've tried that as well...
Just so I am totally clear, this is what I did in relation to those instructions:
Opened Command Prompt - set the directory to C:/kfu/tools
Typed "fastboot -i 0x1949 getvar product" (with out the quotations, obviously)
<waiting for devices>
I plugged Kindle in, it powers on and the frozen logo pops up.
I also tried "fastboot -i 0x1949 oem idme bootmode 4000" and "fastboot -i 0x1949 oem idme bootmode 4002"
According to the guide it often takes multiple tries, I have done it over and over again.
I have also tried different orders of code, plugging in Kindle, and powering on and off.
Am I doing something wrong? Is there a specific code for my Kindle? (Not -i 0x1949)
Thanks!
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=1660636
Reinstall the driver then use kfu to reset the boot mode to normal.
Drivers?
I did try this: http://forum.xda-developers.com/show....php?t=1660636
When I get to the part about the Device Manager, I am stuck, as nothing shows up (I suspect something do with drivers)
Thepooch said:
Reinstall the driver then use kfu to reset the boot mode to normal.
Click to expand...
Click to collapse
By reinstall drivers do you mean clicking on "install_drivers" in the KFU folder? I have tried that.
Is there another method of uninstalling and installing drivers? Sorry if that is a dumb question!
If the devices is in fastboot which I believe it is it would show up as android adb interface, if it was attempting to boot to the system it would show up as android composite adb interface. If you are on xp or windows 8 this can be a bit of a tricky task. Android adb interface and android composite interface are two facets of the same driver. So yes I suggest rerunning the driver installation bat that is packaged with KFU. If perhaps you are on windows 8 you must disable driver signature verification and reinstall the driver. 3.0 usb ports have an issue with fastboot and can leave the device undetected.
Still not working
Thepooch said:
If the devices is in fastboot which I believe it is it would show up as android adb interface, if it was attempting to boot to the system it would show up as android composite adb interface. If you are on xp or windows 8 this can be a bit of a tricky task. Android adb interface and android composite interface are two facets of the same driver. So yes I suggest rerunning the driver installation bat that is packaged with KFU. If perhaps you are on windows 8 you must disable driver signature verification and reinstall the driver. 3.0 usb ports have an issue with fastboot and can leave the device undetected.
Click to expand...
Click to collapse
Thanks for the quick reply.
So I am on a Win7 and/or a Windows XP. Currently on both systems, when I plug it into the computer, with the Device Manager open, nothing happens other than the Kindle turning itself on.
Before it froze up, I saw it in device manager as Android ADB interface, and before doing anything at all, saw it as the default Kindle Fire.
On the Win7 system, I have rerun the driver installation bat over and over and over again, with absolutely no results.
On the WinXP, I have tried it, and for the life of me can't get it to install (it says install failed (Unsigned)). I never connected the Kindle up to this computer before it froze up, so I wonder if that is somehow causing the problem (it is trying to update drivers that don't exist?)
Am I doing something wrong with this? Can I uninstall or delete drivers, and totally start over?
If you are using a WinXP you must install driver manually.
Drivers?
zastava750 said:
If you are using a WinXP you must install driver manually.
Click to expand...
Click to collapse
How do I do that, when the Kindle does not show up as being connected? All the guides I have found start off with accessing from the Device Manager. My Kindle does not show up in the Device Manager...
okay well then you`re running xp use another computer getting the driver installed is hard even for the very skilled particularlly when the device is stuck in fastboot. Friend or relatives computer running windows 7 would be perfect. Otherwise it`s linux on a live usb booted on your xp machine.
Windows 7 - No Dice
Thepooch said:
okay well then you`re running xp use another computer getting the driver installed is hard even for the very skilled particularlly when the device is stuck in fastboot. Friend or relatives computer running windows 7 would be perfect. Otherwise it`s linux on a live usb booted on your xp machine.
Click to expand...
Click to collapse
Yeah so I have a Windows7. I have reinstalled the drivers (by clicking on the install_drivers.bat file in the KFU) over and over again, and I still do not get any recognition on the computer, or in the Device Manager when I plug in the Kindle.
Try different usb port, make sure they are usb 2.0. Is the logo static or animated? It possible that you broke the bootloader. At some point I would be willing to look at some things for you via teamviewer. If it is not driver related I fear your next move is here http://forum.xda-developers.com/showthread.php?t=1430038. Keep it on charger or off till it can be dealt with.
Thepooch said:
Try different usb port, make sure they are usb 2.0. Is the logo static or animated? It possible that you broke the bootloader. At some point I would be willing to look at some things for you via teamviewer. If it is not driver related I fear your next move is here http://forum.xda-developers.com/showthread.php?t=1430038. Keep it on charger or off till it can be dealt with.
Click to expand...
Click to collapse
Thanks! I would be willing to give it a shot (teamview I mean) if you are willing.
I tried the Firekit before I began this thread, but I kept getting stuck trying to run the tool after booting into ubuntu. Perhaps that is a different thread topic, but I am more than willing to put more work into figuring that out, if it could be the key to unlocking this stupid thing.
I am having this exact same problem. Using Win XP i was able to get the ADB drivers loaded initially and used KFU to try to install TWRP. When it rebooted during that process it got stuck at the Kindle Fire logo. Since then I cannot get my computer to recognize the kindle. Like you, I feel like i've tried everything.
Nixnaegie said:
I am having this exact same problem. Using Win XP i was able to get the ADB drivers loaded initially and used KFU to try to install TWRP. When it rebooted during that process it got stuck at the Kindle Fire logo. Since then I cannot get my computer to recognize the kindle. Like you, I feel like i've tried everything.
Click to expand...
Click to collapse
Glad to know I'm not alone - misery loves company! Solidarity my friend.
I wish I could tell you I'd solved it, but alas, I have not. I'm still working on it, I'll keep you updated if I have any breakthroughs!