Music Player Problems - HTC One X

hey guys, currently running 1.29 on my unbranded HOX.
Noticed earlier while listening to my music through the stock music player that the songs kept semi skipping for a couple of seconds and the music sounded very, how to put it, crackly and popping, has anyone else had this problem?

jono987 said:
hey guys, currently running 1.29 on my unbranded HOX.
Noticed earlier while listening to my music through the stock music player that the songs kept semi skipping for a couple of seconds and the music sounded very, how to put it, crackly and popping, has anyone else had this problem?
Click to expand...
Click to collapse
It's been posted a few times I believe its to do with beats.
Sent from my HTC One X using xda premium

Yeah I have read about beats but I thought the problem being discussed was full songs skipping, also thought 1.28 was supposed to have fixed it, hopefully HTC can sort it out! I'm no audiophile but its damn annoying.

I have it to. First i thought that is was my headset now i read its the phone on 1.26 i never had probs
Sent from my HTC One X using XDA

i had this too. the 1.29 update seems to finally have fixed it.
that or that i am now using ubermusic with beats enabled

Hello. 1st time posting, new Android user.
I have the very same problem and it seems to be getting worse. It's definitely to do with the phone adjusting network, as when it's in airplane mode it doesn't happen at all. As I travel on a train that goes along a coast line, in and out of tunnels - this is really getting to be annoying.
I'm using both DoubleTwist and the stock music player, happens with both EQ/Beats on or off.
I don't really want to buy another music player
i had this too. the 1.29 update seems to finally have fixed it.
that or that i am now using ubermusic with beats enabled
Click to expand...
Click to collapse
But if ubermusic really solves the problem then I might look into it.
Also happens when watching vidoes inc. streaming video.
This really is a bit of a joke - "Authentic Sound" they said. So far it's about as authentic as an old walkman. I'm smitten with the phone in general, but this is unacceptable.
Maybe there's another fix. Perhaps a 3rd party app conflict? Any ideas?
1.29.401.11

I have this probelm as well, I thought it was my bluetooth headphones until I connected my wired headphones and the problem was still there - Poweramp is better than the stock player. Will try ubermusic tonight and see if that helps. The Galaxy nexus had this problem but was sorted with an update - hopefully HTC will do so too - quickly.
I am on 1.29...11 by the way.

Gavin_JC said:
I don't really want to buy another music player
But if ubermusic really solves the problem then I might look into it.
Click to expand...
Click to collapse
remember android has a 15 minute period in which you can get a refund for an app - if it doesn't work open the play store for ubermusic and the buy button should have changed to a refund button.
(ubermusic is also skinnable, i didn't like the default but the ics style one is nice)
Gavin_JC said:
This really is a bit of a joke - "Authentic Sound" they said. So far it's about as authentic as an old walkman. I'm smitten with the phone in general, but this is unacceptable.
Click to expand...
Click to collapse
beats won't be "authentic sound" - music with no EQ applied will be the most authentic. but i get the point!

Gavin_JC said:
Hello. 1st time posting, new Android user.
I have the very same problem and it seems to be getting worse. It's definitely to do with the phone adjusting network, as when it's in airplane mode it doesn't happen at all. As I travel on a train that goes along a coast line, in and out of tunnels - this is really getting to be annoying.
I'm using both DoubleTwist and the stock music player, happens with both EQ/Beats on or off.
I don't really want to buy another music player
But if ubermusic really solves the problem then I might look into it.
Also happens when watching vidoes inc. streaming video.
This really is a bit of a joke - "Authentic Sound" they said. So far it's about as authentic as an old walkman. I'm smitten with the phone in general, but this is unacceptable.
Maybe there's another fix. Perhaps a 3rd party app conflict? Any ideas?
1.29.401.11
Click to expand...
Click to collapse
Exactly, it seems to be not just the network coverage, but any notification coming while the music is on.
Happens to me while traveling by subway, the network coverage is only in stations, not between them, and the music starts skipping right away after leaving/before getting to the stations. Also if the network coverage is OK (outside) but you get a notification from calendar, music crackle the same way.
Contacted HTC support and they replied to me to get a replacement device from my reseller...

Bit of an update on this one.
I checked what apps were running in the background - to see if there was anything I could kill to see if it made a difference.
I noticed the widget for SeriesGuide was running, despite my not using the widget or the app for a long time (I had rebooted the phone on occasions since not using the app).
So I uninstalled that application, cleared all cache using ES Task Manager and shut down the phone (not reboot). I heard that a restart could just solve the issue anyway.
Hey presto, no cracking audio or video so far - (that's 3 1hour train journeys).
I'm not entirely 'blaming' SeriesGuide, it may have been anything - but it's worth checking whats using resources that isn't running - I'm sure many of you do this anyway.
One interesting thing is, I was browsing the net or something last night on the couch, just using the phone - when I noticed it started to make pretty audible pops for no reason - about 5, and then nothing. No problem on the train this morning though - so for now I'm happy.

Install poweramp and problem disappear
Inviato dal mio HTC One X

I tried Poweramp - despite not liking it, it didn't solve my problem.

Service repair
Sent my HTC One X to service repair for diagnostics and the final statement is - faulty motherboard. Anyone having issues with crackling music player either when the network signal is lost or when the notifications pop up, go and return your phone.

Well, since my last post explaining what I did to remove the crackle, I've had none at all.

Related

[Q] Problem with audio clipping on screen lock

So I've discovered a pretty nasty bug that seriously affects my listening pleasure.
I should start by saying that I am a recent Android convert, the GN beeing my first foray into the realm of Android devices.
Having used an iPhone for the past 3 years (and mostly for rocking out to my favourite music on my daily commute) I was initially really excited with the quality of the audio on the GN, even when using the stock iPhone earbuds. This issue however, has nothing to do with the earphones, it happens even when the phones are disconnected
I noticed however that my music had a tendency to start clipping (clicking horribly while playing HQ files in most supported formats). My first step was to download pretty much every decent player I could find - right now, I have WinAmp and PowerAmp installed.
I eventually narrowed the problem down to the lock screen, more specifically when the screen blacks out after being idle for nn minutes. s
o long story short, if I play my music with the phone unlocked it all sounds really good, as soon as I lock the screen (clicking the power button at top right to switch to black screen) the music starts clipping horribly at very irregular intervals.
I've asked a mate to try the same steps on is GN and he says he can't hear any difference, so wanted to put this to the community to see if anyone else has experienced anything similar. Does this sound like a return job?
Being an android noob, I have no idea of any methods of providing debug info, so any input is welcome.
Thanks
Sky
i think all android phones do this...... at least my desire did this as well. Thats if you mean a very slight break when the screen goes black ?
wilbur-force said:
i think all android phones do this...... at least my desire did this as well. Thats if you mean a very slight break when the screen goes black ?
Click to expand...
Click to collapse
I have not experienced this on my Nexus S and I listen to music a lot with my screen locked.
ruthlesset said:
I have not experienced this on my Nexus S and I listen to music a lot with my screen locked.
Click to expand...
Click to collapse
Its just one fraction of a second blip as the screen locks in my experience.....
NO, in my case it's constant, like every few seconds... sounds like a case for replacement imo
Skysurfer69 said:
NO, in my case it's constant, like every few seconds... sounds like a case for replacement imo
Click to expand...
Click to collapse
Ya that's not a usual problem. Sounds defective. What file types are the music?
Skysurfer69 said:
So I've discovered a pretty nasty bug that seriously affects my listening pleasure.
I should start by saying that I am a recent Android convert, the GN beeing my first foray into the realm of Android devices.
Having used an iPhone for the past 3 years (and mostly for rocking out to my favourite music on my daily commute) I was initially really excited with the quality of the audio on the GN, even when using the stock iPhone earbuds. This issue however, has nothing to do with the earphones, it happens even when the phones are disconnected
I noticed however that my music had a tendency to start clipping (clicking horribly while playing HQ files in most supported formats). My first step was to download pretty much every decent player I could find - right now, I have WinAmp and PowerAmp installed.
I eventually narrowed the problem down to the lock screen, more specifically when the screen blacks out after being idle for nn minutes. s
o long story short, if I play my music with the phone unlocked it all sounds really good, as soon as I lock the screen (clicking the power button at top right to switch to black screen) the music starts clipping horribly at very irregular intervals.
I've asked a mate to try the same steps on is GN and he says he can't hear any difference, so wanted to put this to the community to see if anyone else has experienced anything similar. Does this sound like a return job?
Being an android noob, I have no idea of any methods of providing debug info, so any input is welcome.
Thanks
Sky
Click to expand...
Click to collapse
when the screen is locked on any Android phone, the CPU is underclocked to save power.
what you're experiencing is audio buffer underruns due to the CPU slowing down. this is normal.
have you tried playing the music using the default music player? you shouldn't experience the problem using the default music player.
Try changing the encoding of your music. The phone is probably struggling to decode your current format in the underclocked state.
Sent from my Galaxy Nexus using XDA App
I know where you are coming from but I don't experience this issue on my GN.
Go to power amp. Settings, audio engine, advanced tweaks and set the buffer to huge. I don't think it will work as it seems to me its when your device goes into sleep. Like the CPU is being undervolted too much. If it happens on the stock music app (Google music) I would send it back as defective.
OR - Maybe Google don't want you to use ****ty iPhone headphones after all.
Sent from my Galaxy Nexus using xda premium
NatTheCat said:
I know where you are coming from but I don't experience this issue on my GN.
Go to power amp. Settings, audio engine, advanced tweaks and set the buffer to huge. I don't think it will work as it seems to me its when your device goes into sleep. Like the CPU is being undervolted too much. If it happens on the stock music app (Google music) I would send it back as defective.
OR - Maybe Google don't want you to use ****ty iPhone headphones after all.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
it is more likely going to be related to the third party apps he is using to listen to music, that don't know how to keep the CPU alive in a higher state while the screen is locked. I had the same problem on my Nexus S with Skype for a while, where I couldn't actually put the screen to sleep using the power button while in a call - the audio would buffer underrun like crazy. Skype eventually pushed an update and it fixed the problem.
oscillik said:
it is more likely going to be related to the third party apps he is using to listen to music, that don't know how to keep the CPU alive in a higher state while the screen is locked. I had the same problem on my Nexus S with Skype for a while, where I couldn't actually put the screen to sleep using the power button while in a call - the audio would buffer underrun like crazy. Skype eventually pushed an update and it fixed the problem.
Click to expand...
Click to collapse
I was thinking the same. My GS2 had the same issue with power amp. But the stock app was fine. Crazy android phones but we love ya.
Sent from my Galaxy Nexus using xda premium
oscillik said:
it is more likely going to be related to the third party apps he is using to listen to music, that don't know how to keep the CPU alive in a higher state while the screen is locked. I had the same problem on my Nexus S with Skype for a while, where I couldn't actually put the screen to sleep using the power button while in a call - the audio would buffer underrun like crazy. Skype eventually pushed an update and it fixed the problem.
Click to expand...
Click to collapse
Not related to the ****ty iPhone headphones (lol thanks for that Nat) or the 3rd party apps I'm afraid... the same issue happens when I use the built in speaker, the GN issued earphones, and also regardless of whether I use the default music app or poweramp/winamp.
Changing the encoding of my music is going to be an extensive task if I have to do this for my entire library (30K+ tunes) I'll be here til next year.
Skysurfer69 said:
Not related to the ****ty iPhone headphones (lol thanks for that Nat) or the 3rd party apps I'm afraid... the same issue happens when I use the built in speaker, the GN issued earphones, and also regardless of whether I use the default music app or poweramp/winamp.
Changing the encoding of my music is going to be an extensive task if I have to do this for my entire library (30K+ tunes) I'll be here til next year.
Click to expand...
Click to collapse
what format is your music in, what sample rate and bit depth is it?
ie: FLAC 24bit / 192KHz
not sure oscillik, a range of formats (mainly MP3, some AAC) and bitrates (nothing less than 192k and mostly 320k) again not sure of the samplerate either, would have to check my library which I have no access to for now as I'm on the road
Skysurfer69 said:
not sure oscillik, a range of formats (mainly MP3, some AAC) and bitrates (nothing less than 192k and mostly 320k) again not sure of the samplerate either, would have to check my library which I have no access to for now as I'm on the road
Click to expand...
Click to collapse
those formats and bit rates should be just fine. just to let you know, bitdepth and bit rate (emphasis on the space also) are completely different things. i think it's safe to assume that the sample rate for your music is likely to be 44.1KHz (which is standard).
you may have a faulty handset, I would demonstrate the problem to the store you bought it from and get a replacement handset.
I get the clipping too but only with Power amp and not the stock player.
Never had this on any phone before.
Might have to get rid! Anyone want to buy a GN 2 days old?
Spewy1 said:
I get the clipping too but only with Power amp and not the stock player.
Never had this on any phone before.
Might have to get rid! Anyone want to buy a GN 2 days old?
Click to expand...
Click to collapse
Yus.
10char
NatTheCat said:
OR - Maybe Google don't want you to use ****ty iPhone headphones after all.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
+1
10char.
@spewy check NatTheCats post about settings in power amp, they did the trick on my device and strangely enough I'm no longer having the problem in the default player either. Thanks to Oscillix and Nat for your help.
Sent from my Galaxy Nexus using XDA App
*Oscillik
Sent from my Galaxy Nexus using XDA App

[Q] HTC One X sound bug - A "Click" when sound starts/ends

Hello,
I just got my HTC One X a few days ago (white, o2-branded) and it has a quite annoying bug:
Everytime a sound (no matter if music, a game or just the volume adjustment sound) starts or ends, the phone makes a "clicking" sound. It sounds a bit like a camera shutter.
Hear for yourself:
(had to break up link because this is my first post, just remove the spaces)
youtu. be/thTyeud5foc
I contacted HTC's support and they told me it wasn't reported before and I should take my phone back to the store I bought it from.
Now my question:
- Has anyone else reported or read about that bug? Goggle couldn't tell me.
- o2 didn't deliver the 1.28 Update yet. Could it be a software problem? I remember some custom DHD kernels having similar issues. So should I just wait for the update?
Thanks in advance for any help.
Cheers,
Phil
pflopp said:
Hello,
I just got my HTC One X a few days ago (white, o2-branded) and it has a quite annoying bug:
Everytime a sound (no matter if music, a game or just the volume adjustment sound) starts or ends, the phone makes a "clicking" sound. It sounds a bit like a camera shutter.
Hear for yourself:
(had to break up link because this is my first post, just remove the spaces)
youtu. be/thTyeud5foc
I contacted HTC's support and they told me it wasn't reported before and I should take my phone back to the store I bought it from.
Now my question:
- Has anyone else reported or read about that bug? Goggle couldn't tell me.
- o2 didn't deliver the 1.28 Update yet. Could it be a software problem? I remember some custom DHD kernels having similar issues. So should I just wait for the update?
Thanks in advance for any help.
Cheers,
Phil
Click to expand...
Click to collapse
It happens with poweramp ... When you open it !
Sent from my HTC One X
I don't have poweramp installed...
On my phone, it happens whenever a sound starts/ends, no matter which app it is
Update:
It seems equalizer (an app I installed) is causing it. I didn't realize I had installed it, it was auto-restored by google when I got my new phone. As soon as I deinstalled it and rebooted the phone, the problem was gone. That's sad, because I don't like beats audio but want to be able to slightly increase the bass for some songs.
Anyone know another good equalizer app, preferrably with preset-widget-buttons on homescreen?
Sent from my HTC One X using XDA
i have the same, sounds like the camera lense is tapping the plastic
Check if you have Any app installed that alters your Sound, like equalizer, poweramp or similar. For me the clicking went away after I deinstalled and restarted the phone. You should probably untick quickstart before restarting.
It can be caused by DSPManager, disable all the tweaks for the speaker and reboot, works a treat.
invisibleelvis said:
It can be caused by DSPManager, disable all the tweaks for the speaker and reboot, works a treat.
Click to expand...
Click to collapse
Also can be caused by the virtual room settings, I would leave that disabled too.
Sent from my HTC One X using xda premium
I have the same issue. Stock phone, no root, Tmobile.
Hey guys
I picked up a One X on T-Mobile UK the other day (stock, not rooted yet) and I get exactly the same thing. I've only noticed it when playing music through Play Music (sideloaded the app via an apk found here), but now I'm going to look out for it when playing videos.
Given the comments made about poweramp and other equalisers, I suspect that it's something to do with the Beats Audio gubbins that comes pre-installed. So much for "studio quality sound", eh? :laugh:
Hi,
mine issue is somehow close to yours.
When I connect my HOX to external speakers there is some sound like click which is heard every time s sound is produced by the phone. This click i hear in the beginning and the end of the original sound (music, notification, etc.). It's quite annoying as long as the overall sound quality of the phone is satisfying to me.
Also I dont have none apps affecting audio quality. Only the stock player + sound cloud + pocket casts.
kodjo said:
Hi,
mine issue is somehow close to yours.
When I connect my HOX to external speakers there is some sound like click which is heard every time s sound is produced by the phone. This click i hear in the beginning and the end of the original sound (music, notification, etc.). It's quite annoying as long as the overall sound quality of the phone is satisfying to me.
Also I dont have none apps affecting audio quality. Only the stock player + sound cloud + pocket casts.
Click to expand...
Click to collapse
I'm having a similar problem to others in this thread. I haven't installed any sound-altering apps, and no other adjustments have been made, yet whenever a sound plays a slight audio click follows... If anyone has an idea of how to solve this, I'd be very grateful. I'm on T-Mobile. Thanks!
---------- Post added at 11:30 AM ---------- Previous post was at 11:14 AM ----------
I see on the FAQ that I should "disable any audio effects/audio DSPs to reduce the vibrations of the DAC"...
How do I do this, please? And is this only relevant if you've activated effects already? Thanks.
Is this problem still ongoing for most?
I got this phone for my cuz. When i tested the camera i heard the sound and thought was a camera thing and could be off if the camera shutter sound was disabled
after handing over the phone to him he says he still hears the sound whenever he plays any kind of audio
It was a stock phone from Verizon so I can't tell if any other apps were installed
I'll check and follow the instructions here then let you guys know.
If I find anything else that i can share to help out will also share that
G
That click sound is because of our ****ty DAC ... So if you want to have bad sound quality for example uninstall all equalizer apps...if you want to have better, then keep it and live with it that it will click sometimes...after a while it should disappear
Gesendet von meinem HTC One X mit Tapatalk
Ok cool ONEX Master I'll see if it does go away.
Thought it was in fact a hardware issue.
Cause right now out of the country and have no simple way of just returning it.
Will upgrading the ROM or rooting and changing the ROM help?
positiveg said:
Ok cool ONEX Master I'll see if it does go away.
Thought it was in fact a hardware issue.
Cause right now out of the country and have no simple way of just returning it.
Will upgrading the ROM or rooting and changing the ROM help?
Click to expand...
Click to collapse
it won't help normally as most EQ/DSP are producing this sound...it's because the DAC is forced to end sound so it will produce that click sound, but after a while it should be gone

Youtube Ticking Sound

Hi,
I have 2 HOX, one for me and one for my girlfriend.
When she listen to YouTube she have weird "ticking" sound which drive us crazy.
ITs mainly while using the speaker.
I've searched and some people suggested restart, is that really that bad design by HTC ?
Yes this is a very well known issue unfortunately, also happens during listening to music too; speakers or aux-out to car.
Youtube is more likely however "cropping" while mp3 is during data state change from 3G to H, which does happen just all the time.
Really annoying.. One fella said that he got rid of it with JB update so I'm waiting. Otherwise, to service. its just not bearable

[Q] Bluetooth Streaming Audio Issues?

I'm having issues with distortion/cracking/popping with my One in the car. When I'm streaming audio through Google Music or Pandora, there is noticeable distortion whether Beats is on or off.
I previously had an S3 and that worked fine. This morning I paired my work iPhone to the car and was able to play from the on device music without any distortion. Next up I'm going to try an aux cable to see if it's a Bluetooth or phone issue, but I wanted to see if anyone else had a similar experience.
I noticed major hissing with the beats EQ on. Turned it off and I don't hear it anymore.
NotATreoFan said:
I'm having issues with distortion/cracking/popping with my One in the car. When I'm streaming audio through Google Music or Pandora, there is noticeable distortion whether Beats is on or off.
I previously had an S3 and that worked fine. This morning I paired my work iPhone to the car and was able to play from the on device music without any distortion. Next up I'm going to try an aux cable to see if it's a Bluetooth or phone issue, but I wanted to see if anyone else had a similar experience.
Click to expand...
Click to collapse
Working fine in my car. 2012 Sonata. I run Pandora all the time.
karn101 said:
Working fine in my car. 2012 Sonata. I run Pandora all the time.
Click to expand...
Click to collapse
I've got a 2013 Sonata with the Dimension navigation radio.
I suspect something related to Beats but I'll have to play around with it while not going along at 75mph.
-----
Sent from what will soon be an HTC One on Verizon.
NotATreoFan said:
I've got a 2013 Sonata with the Dimension navigation radio.
I suspect something related to Beats but I'll have to play around with it while not going along at 75mph.
-----
Sent from what will soon be an HTC One on Verizon.
Click to expand...
Click to collapse
Hmm, interesting. I'm assuming you're on the stock ROM?
Also, you said you still get the distortion even with Beats disabled, so do you think it's still Beats related?
karn101 said:
Hmm, interesting. I'm assuming you're on the stock ROM?
Also, you said you still get the distortion even with Beats disabled, so do you think it's still Beats related?
Click to expand...
Click to collapse
Stock, with a bunch of stuff frozen. I'm a noob to modern HTC, so besides turning off Beats in Settings, are there other ways to tweak it?
-----
Sent from my unlocked and rooted HTC One. Too slow on the HTCDev block, Verizon...
Using Google Play Music in a 2013 Camaro and I've got no audio issues.
I just purchased the phone, but slacker worker flawlessly. Have not had a chance to try Pandora or other music apps yet.
Rush hour traffic this morning allowed me to do some additional testing. I found that Play Music is distorted with/without Beats and also regardless of how loud I have the Bluetooth output volume set. I don't have any full songs on the phone, so I opened the generic Music app and played back some of my ringtones. None of them were distorted coming over the radio, so I'm further puzzled about why Play Music would have such an issue.
I'm going to try Pandora on the way home to see if that is affected as well.
Another update: Pandora works great. Play Music is toying with me...
NotATreoFan said:
Rush hour traffic this morning allowed me to do some additional testing. I found that Play Music is distorted with/without Beats and also regardless of how loud I have the Bluetooth output volume set. I don't have any full songs on the phone, so I opened the generic Music app and played back some of my ringtones. None of them were distorted coming over the radio, so I'm further puzzled about why Play Music would have such an issue.
I'm going to try Pandora on the way home to see if that is affected as well.
Click to expand...
Click to collapse
I'm curious to see what your testing shows. I need to get a new stereo for the car and would like to do the bluetooth thing.
poondoggle said:
I'm curious to see what your testing shows. I need to get a new stereo for the car and would like to do the bluetooth thing.
Click to expand...
Click to collapse
I just flashed a debloated ROM, so I'm going to try Play Music again with it being a non-system app.
I'm partial to Amazon for my music, curious to see how it works.
Sent from my SCH-I605 using Tapatalk 4
i just had that same issue, but with the native player
just got the phone less then 24 hour's and i had it crackle when i had it playing in my civc! it didn't do that yesterday, but today i noticed when i played deadmau5. maybe i had to turn it down one or two notches. maybe volume has something to do with it!
abrego47 said:
just got the phone less then 24 hour's and i had it crackle when i had it playing in my civc! it didn't do that yesterday, but today i noticed when i played deadmau5. maybe i had to turn it down one or two notches. maybe volume has something to do with it!
Click to expand...
Click to collapse
I've tried it as low as 50% on the volume bar. I'm thinking that the interference has to be with Play Music, Beats, and my car's amp. Or some combination of the two since my S3 did not have the issue, and my work iPhone plays just fine.
NotATreoFan said:
I've tried it as low as 50% on the volume bar. I'm thinking that the interference has to be with Play Music, Beats, and my car's amp. Or some combination of the two since my S3 did not have the issue, and my work iPhone plays just fine.
Click to expand...
Click to collapse
my dna never had that problem. do you know what the ohm impedance is on the one?(sorry seperate question) i think it might be some kind of bug. it could be some interference or some sort maybe
abrego47 said:
my dna never had that problem. do you know what the ohm impedance is on the one?(sorry seperate question) i think it might be some kind of bug. it could be some interference or some sort maybe
Click to expand...
Click to collapse
It's a [decent] stock system, so I'll have to check around for that info.
So now that I finally managed to phrase it correctly, there are a lot of other people reporting the same issue, and it appears to affect Sense ROMs due to the factory settings for the Bluetooth stack. AOSP does not seem to be affected.
https://www.google.com/search?num=20&q=htc+one+bluetooth+audio+distortion
I just got my HTC One from Verizon yesterday and noticed a horrible sound quality when streaming music through Bluetooth. I'm streaming to LG CM4530 stereo system. The distortion is just unbearable during high pitches. The problem persists regardless the volume in both the phone and stereo, the app used (tried Pandora and Play Music), turning Beats Audio off or even cancelling the EQ on the stereo system. I'm convinced that it's not the app because I just replaced my old and slow Droid 2 Global loaded with 2.3.4 Gingerbread and never had any problems with A2DP sound distortion. (Yes, ironic.)
Many point that the problem is on the stock HTC ROM, but I haven't hear of any fix so far. Any suggestion?
Sorry to revive an old thread, but have other users with the sound-over-bluetooth distortion issue found any way of solving it other than flashing an AOSP ROM?

Bluetooth A2DP stutter cuts out while streaming music

I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!
This happens to me too sometimes. It seems worse when I first start streaming & then it calms down a bit. But it still occasionally skips. I experienced this on my note 2 as well though, so I don't think its an exclusive issue to the N3.
This is happening 4 or 5 times per song, so it is quite annoying LOL
Zylograth said:
This is happening 4 or 5 times per song, so it is quite annoying LOL
Click to expand...
Click to collapse
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...
idtheftvictim said:
Stock ROM? Stock Kernel? Need more info from both of you.
Sounds like the CPU might be dropping too low when the screen is off, causing the stuttering. You could try a custom kernel with a higher screen off frequency.
Used to happen on my S2 and this was the problem...
Click to expand...
Click to collapse
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.
This has happened to me on every rom & kernel I've tried. Which is pretty much all of them for the N3, and everything from stock to CM on the N2.
Zylograth said:
Full stock, I believe that is the problem as it is pretty much resolved when I leave the screen on. Still testing this here and there to be sure.
Click to expand...
Click to collapse
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.
Zylograth said:
I have noticed since I upgraded from GS3 to Note 3 that when I am streaming music to my car stereo the audio will skip or stutter. The song continues to play but the audio cuts out for anywhere up to a second or two. Has anyone else seen this or resolved it?
I have seen some posts that say turning off WiFi fixed it but I still get the skip, if a little less frequently with WiFi turned off.
It seems to go away if I set the developer options to keep the screen awake while charging. So it seems like the CPU clock may be too low during sleep to maintain everything else it is doing as well as audio streaming.
Any feedback is appreciated, thanks!
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Click to collapse
What headunit? I run Kenwood KDC-X995, and never had an issue with it cutting out. THe headunit wouldn't display track info though. The way I fixed this is connecting via the Stock Samsung media player., Everything has been a dream since
I had this problem and it just went away after a few reboots and some time. ..
Sent from my SM-N900T using XDA Premium 4 mobile app
A2DP loss
Note 3 Owner here. Rooted with stock ROM and stock kernel. (T-Mobile)
Experiencing intermittent Bluetooth audio loss as well.
Just contributing to the list.
-Steven M
BTW, what player are y'all using? In power amp there is an option for keep service awake if music.stops while.playing with screen off. And there is also option to use a wake lock also. I am not having any problems nor have I ever so I can't help. The only other suggestion I have is maybe your radio Bluetooth sucks. I went through a period of testing many Bluetooth headset and receivers a couple years ago. Needed something good to listen to my music while I rode my bike. Many of the Bluetooth I tested were very sensitive to the bumps and vibration while riding hard on my mountain bike. The only solution for those were to put receiver right next to my phone. Being in my pocket was too far away or something. I ended up sticking with Sony mw600 as all purpose. It could take any headset, and I was able to use it as a receiver in my truck as it didn't have Bluetooth. Now I also have a Honda civic with built in Bluetooth and all is well. My Sony mw600 oled stopped working though so in on lookout for a nice apt x receiver.
sent from my sm-9005.
I am using a Sony DSX-S300BTX and have had no previous issues with my HTC Sensation 4G or my Galaxy S3. It only started when I got my Note 3. I use Google Play Music with the All Access service.
Just an update on this. Over the weekend I did a factory reset and this time I did not let it restore settings and apps from my Google account. I went through and installed all the same apps i was using before. And so far I have only noticed 1 stutter/cut out since then. And if I am correct, this only happened when I was leaving my house and it switched from Wifi to 4G LTE on the stream.
Will continue to monitor and see if the issue comes back. But so far I am rather happy.
Xupack said:
I have the same problem on my GN3 international version and yes leaving the screen on WILL solve it. However, that's not a practical solution.
Try this, download Poweramp, go into settings, audio, advanced tweaks, set the audio buffer size to Large (+250ms) and audio thread priority to +2
See if that works for you. If it does, then buy the full version even though I like the timbre effect and bass on the stock music player but this is the only solution, so far.
Click to expand...
Click to collapse
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*
hctimin said:
Trying this recommended app/setting combination, and hope that the skipping stops on the A2DP connection in the car. *crosses fingers*
Click to expand...
Click to collapse
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....
Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
I ONLY get the stutter when using the stock music player. It never happens when using, for example, TuneIn Radio.
I exchanged 2 Note 3's. The first one had the stutter problem so I returned it. The second one had NO stutter problems but overheated from time to time, exchanged as well. The third one doesn't over heat but, unfortunately, has the stutter problem. So, I just gave up. The PowerAmp solution works for me, though.
---------- Post added at 07:35 AM ---------- Previous post was at 07:19 AM ----------
hctimin said:
Ended up not working for me,...but keeping the screen on did seem to eliminate the skipping.
Wonder if there's anyway to force Bluetooth not to sleep,....
Click to expand...
Click to collapse
Sorry to hear it didn't work for you.
Someone mentioned increasing the minimum CPU frequency and that would solve it. Try upping it to 400Mhz see what happens but this will definitely drain your battery more than usual.
Deekayy said:
I came from the Note 2 to the Note 3 and I'm fearing that it's 4.3 that is causing the bluetooth intermittent issue. Whether or not I stream from Pandora or my music player, I get the stutter. Doesn't matter what ROM I use between hyperdrive and beans too. Someone said it could be the adblock that is causing the stutter but I don't have that installed at all. Getting pretty frustrating.
Click to expand...
Click to collapse
The same thing happened to me on the note 2.... actually the n3 isn't as bad as the n2 was. Fwiw
sent from my ??????? note 3?
SO I have started to notice that it isn't actually the stream stuttering, but a short disconnect of the bluetooth. I noticed that when the music cuts out, it also drops the media connection to my car stereo, in that the artist and song title disappear until the connection comes back. Seems like a bad bluetooth stack or something as I tested a Nexus 5 and do not have this issue at all. And I never had a problem on my GS3.
Hopefully the 4.4.2 update will resolve this issue. Whenever that may be...
I have this problem as well, (stock rom rooted, stock kernel) I use power amp. now however I cant stream my music through bluetooth at all, but when a call comes in, it streams. Doing a little digging into my phone, my N3 seems to think im in a call, and only plays my music through the speaker for your ear. it only started a few hours ago. even when I am not connected to bluetooth, it still plays music through the same speaker. tried uninstall reinstall. I did update apps earlier when I got home (ove wifi). once they were done, that seems to be when this issue started.
any help/suggestions?

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