Mitigating garbled voice issues - Samsung Galaxy Nexus

First of all, I have a Galaxy Nexus LTE as does my girlfriend. I have seen a lot of talk here about the mic muting or cutting out completely. I have had that happen a few times, but more often during our calls, one of our voices drops in quality so bad it sounds garbled or muffled. Simply hanging up and recalling will fix the issue.
Are there particular kernels or roms that mitigate this issue? Is this even a normal issue? I wasn't sure what to search for, garbled sounds like a good description of the issue. It happens at worst twice a day, and at best every other day. It is annoying to say the least.
Thanks for any tips!

Related

Occasional Crackling

I've noticed that I seem to get some occasional crackling on my internal earpiece when talking to my girlfriend who has a Hero. I've listened very carefully for this in other calls and haven't seemed to hear it. So my question is what could be causing this? Could it just be an occasional faulty call connection? I'm paranoid because when I first got my Hero I had to return it do to a faulty earpiece and am hoping this isn't the case with my Evo. Lol, it's probably no big deal just wanted to see if anyone else has ever noticed this.
No help really, but it must be a wife thing as I get the same thing when talking to my wife (she has a Samsung Captivate), and no one else. I find if I turn down the volume a couple of clicks the crackle goes away.
It only happens when talking to your g/f? LOL I wont answer heheheheh
sent using my evoh

Sometimes caller doesnt hear me well

Hi,
After few minutes call other person doesnt hear me very well (sounds like im talking under the water etc) its only for few seconds. What can make that problem?
This happens to me sometimes, but I found that they're eventually my own mistakes.
Is the signal weak? or you might have to talk closer to your mic.
From my experience (2 years) with the phone i must say the reception has mostly been weak. Dunno if it's my carrier, but i've seen others having the same issue.
Try to be near an open area and not cover the bottom of the phone with your hand.
Also, buying a bluetooth headset might solve the problem entirely.
Worked for me at least!

My Galaxy Nexus produces a pop/crackle noise time to time

Hey,
It seems it only happens when sound is out after absence of sound through the speaker.
I don't know much about hardware, but I guess it happens when the speaker is internally turned on again?
I can easily reproduce this when chatting with someone. All I gotta do is not type for a couple of seconds and start typing again and the speaker will produce a very brief pop noise at the exact moment when the keypress sound effect is played.
I just got my replaced Galaxy Nexus and I don't believe I noticed such problem with my old one.
This is my third replacement and each devices had errors of their own.
Do you think this is yet another hardware defect? Can I fix this through any software fixes?
Ideas, anyone?

Microphone noise cancellation goes haywire when leaning back

Has anyone been on a phone call with their 5x, reclining or lying down for a minute, when the other person complained that your voice suddenly cut out, became muffled, and/or sounds "robotic"?
This is easily reproducible on two new 5x's I bought a month apart. In fact, it's so easy to reproduce that I'm surprised that I haven't (yet) found a thread here on XDA about it. I guess since so few people use their phones to actually talk anymore, and since it only happens when reclining, people probably just chalk it up to bad reception and forget about it.
But there's a thread on the Google support forums and one reddit comment from more than a year ago about it, suggesting to me that this has been happening since the 5x was released. That's not reassuring me about the chances of this being fixed, which is frustrating since the call quality switches from great to terrible entirely based on posture, so it ought to be fixable in software, right? The Google forum thread describes a workaround of disabling the "fluence" noise cancellation entirely, which is not ideal.
(I can't include links to the threads since this is my first post.)
cxseven said:
Has anyone been on a phone call with their 5x, reclining or lying down for a minute, when the other person complained that your voice suddenly cut out, became muffled, and/or sounds "robotic"?
This is easily reproducible on two new 5x's I bought a month apart. In fact, it's so easy to reproduce that I'm surprised that I haven't (yet) found a thread here on XDA about it. I guess since so few people use their phones to actually talk anymore, and since it only happens when reclining, people probably just chalk it up to bad reception and forget about it.
But there's a thread on the Google support forums and one reddit comment from more than a year ago about it, suggesting to me that this has been happening since the 5x was released. That's not reassuring me about the chances of this being fixed, which is frustrating since the call quality switches from great to terrible entirely based on posture, so it ought to be fixable in software, right? The Google forum thread describes a workaround of disabling the "fluence" noise cancellation entirely, which is not ideal.
(I can't include links to the threads since this is my first post.)
Click to expand...
Click to collapse
I’m having similar issues, although I never tested whether it might have anything to do with how I’m holding my phone. For me, it’s mostly when I’m having phone calls in my room that people complain to me I that I'd sound like I’m underwater, or standing a million miles away from my phone. Never had anyone tell me those things when I'm talking on the phone outside.
First thought it would be a network issue, but recently had a few Skype calls where the same thing happened.
Just out of curiosity, does your phone’s compass lose its calibration quite often as well?
Google Maps asks me to calibrate the orientation of the phone pretty regularly. A friend of mine with a 5x said that his orientation is always off by a certain amount.
Still, I think the phone can probably be in nearly any orientation while held against someone's ear, so it shouldn't be trusting that to switch into this cancel-almost-everything noise cancellation mode. I'm not sure that there is any use case that is well-served by the way the microphones behave in this mode.
Please try making a voice call and recline for about a minute, and see if the problem repeats itself! You can send feedback about the device in the Settings -> About section.
cxseven said:
I'm not sure that there is any use case that is well-served by the way the microphones behave in this mode.
Click to expand...
Click to collapse
Yeah, true. That's why I thought it would be a hardware issue and considered sending it in for repair.
I'll let you know about how my phone behaves when I lean back when I get the chance to do that during a voice call.
EDIT: Sorry, started Googleing around only now. I came across the reddit-thread you mentioned, plus a couple other articles that mention poor call quality with Nexus 6P and 5X devices. All of them suspect it's a software issue, but it looks like it's been around since at least late 2015.
https://www.reddit.com/r/nexus5x/comments/4askst/nexus_5x_microphone_not_working/
http://indianexpress.com/article/te...sers-complaining-of-poor-call-quality-report/
http://finance.yahoo.com/news/having-nexus-6p-microphone-issues-170254603.html
I just ran a test. My problem, as silly as it sounds, has apparently been that I don't usually let my phone touch my cheek when making voice calls. I hold the speaker against my ear, but then point the rest of my phone away from my face. When I press the phone against my cheek, everything works as it should. Figured it out by calling my Nexus via Skype.
um.z said:
When I press the phone against my cheek, everything works as it should.
Click to expand...
Click to collapse
I've seen other people report that, and my 5x's also drastically muffle my voice the instant they're not touching my face, but they both ALSO do that after leaning back for a few moments, regardless of how firmly the phone is pressed to my face. Does yours not do that?
cxseven said:
Does yours not do that?
Click to expand...
Click to collapse
Tested it again and I'm sorry, but noise cancellation doesn't go rampant on mine when I lean back. It's all been as it should.
um.z said:
Tested it again and I'm sorry, but noise cancellation doesn't go rampant on mine when I lean back. It's all been as it should.
Click to expand...
Click to collapse
Which Android version are you on? Also, did you try lying down, or just leaning back a little? I thought the problem must be widespread because it's been happening on two different phones I ordered a month apart.

Razer Phone minute isolated speaker popping during gaming; DAC/software related?

Good afternoon XDA,
Checking in to see if anyone else is experiencing this issue.
During gaming I will receive a single pop that is not characteristic of whatever is being output to the speakers, this isolated popping occurs once every 30-seconds to a minute apart. This pop maintains the same volume as the rest of the sound being produced. This issue (from my experience) seems to only be produced in games, because whenever I run any tone range clip from youtube it produces no popping.
Has anyone experienced anything similar to this? I know a number of users are experiencing overt speaker popping on their units, but this seems to me to be a different issue, possibly software/dac related, instead of the speaker failure the other users are experiencing.
p.s. I can replicate this issue with ATMOS turned on and off.
Anyone have any ideas, or share this experience?
Same.
I can replicate this as well. Exactly the same as OP.
Yes! My God finally found others with this issue. I've gone through a replacement and still have the same popping during games. My memory isn't that good but I believe this only started happening after the 8.1 update. Along with WiFi 5ghz now draining my battery in 1 day on idle when before I could go a week on idle/low usage.

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