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I just bought my phone 4 days ago, and I'm having issues with the screen responsiveness. It just freezes up at times, sometimes it thinks one finger is touching it and does the whole zoom in/out thing when I touch it, randomly issues commands, touch buttons at the bottom don't respond, and only way it works for a lil again is to touch the power button to turn the screen off and back on. I have a link attached which shows the main problem area is when a lil pressure is put near the bottom, everything starts getting glitchy. It does this with all 3 ROMs I've used, which is another thing, I have to un root it so I can bring it to the sprint store. Since it's a brand new phone, and only 4 days old so far, do you think they will just replace it with another new model, or a refurb? I'd be extremely mad if it's a refurb since it's still in the 30 days. They also added TEP to my plan which I havent taken off yet. But since this is a hardware issue..
http://www.youtube.com/watch?v=I7-sNFfQhMY
The video doesn't even begin to show all the problems, but that's one I can replicate pretty well by holding it at the bottom.
Sometimes you get a bad phone HTC isn't perfect since you are within 30 sprint will switch it for a new one no charge.
Just go get a replacement
like others have said get a replacement simple and easy
CheesyNutz said:
like others have said get a replacement simple and easy
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Click to collapse
Eh, I'm on my third replacement, and gettng the last wasn't exactly "simple and easy ". Oh, and guess what needs to get replaced again due to another faulty display (interestingly this is the first phone I'm returning for the display... unless you count screen separation)?
Order a replacement, and when you get it, don't walk out of the store until you're sure the phone is working as it should.
Make sure they are not going to place an upgrade 20.00 fee on your bill.I had a bad screen as far as lifting up out of the frame from the bottom and light leaking out.When I went online a few days later to view my bill there was a upgrade fee and I had to call them but it was painless just had to give up about 5 minutes to get it done.
Just FYI
I'm really hoping when I go in tomorrow, they can return my phone and get a NEW one on the spot. I dont want them telling me they have to order it, etc, because I know they have a lot in stock. Do I just tell them I want a replacement because my screen is messing up when touching the rim of the screen? I really hope I dont get hassled. The phone is back to stock, S-ON, fully unrooted.
This video shows the issue even more. It's so bad today, I can barely use the phone
http://www.youtube.com/watch?v=qW5f1nHUmwY
I got my replacement today, brand new, hardware 0004. My first one was 0003. I am slightly disappointed because I can tell I have the "bad" screen version. It has a much more yellow tint to it than my first one. My rebate is also going to be declined now unfortunately, and it's going to be a hassle I can already tell.
Edit: I thought I have the worse screen, but it looks a lot better than the youtube comparison video I have seen. It also fades the different brightness settings rather than a solid quick change using power control. It still is a tad more yellow I think. I hope I can root this one just as easy as my last one.
I've had this phone for a little over three days now. Overall, I absolutely love it. The only smartphones I've ever owned were the Evo lines, so this was a big leap for me, and I'm not sorry. However, there are a few issues with it.
First is a strange antenna issue. I have the Sprint version of the Optimus G, updated and rooted. When the network mode is set to LTE/CDMA, the 3G antenna will only turn on very rarely, leaving me entirely without internet access. I was about to return in when I realized that the issue is solved when I change it to CDMA only. We don't have LTE in my area, so I don't mind leaving my LTE antenna off. I'm not sure if it's an issue with my phone alone, or if it's a software issue that others have.
Then there's the screen. The screen itself is BEAUTIFUL, and I have no issues with it. But the screen scratches like crazy! I am extremely careful with my phones, and this one in particular. I kinda bought it on impulse, so I didn't have time to order a screen protector for it (one should be in tomorrow though). So I have been treating it with extra, almost paranoid caution. It's only ever been in my pocket while at work (nice khakis, so nothing harsh), and otherwise it's been undisturbed on a table. I check my pocket for any abrasive lint often since there's no screen protector on it. But the screen has developed about a dozen or so scratches, and one of them deep enough to distort the screen when it's on. I don't know how this is happening (the deep one happened in the space of five minutes, inbetween two texts, and was merely put into and removed from my pocket.)
Also, the battery life is kinda crappy. I live near a tower, so always have full signal. At work I'm on wifi, so that's not an issue. The battery scarcely lasts through work, with VERY light usage, and is nearly dead by the time I get home. Today, from the time I woke up with it at 100% to the time I got to work (about 2 hours, with constant near-full signal), the phone dropped from 100% to 76%.
Are these normal issues, or am I the only one experiencing them? I want to love this phone so much, but these seem like serious flaws to me.
I too had to change to CDMA so dont know what is wrong with that. And the scratches is weird ive dropped mine a few times and dropped my keys on the screen and nothing. And my battery is phenomenal. Seems like you have a dud.
Sent from my LG-LS970 using xda premium
In regards to the screen....this may sound like a stupid question and I don't mean to offend, but did you remove the temp screen protector that it comes with? I've not had one issue with my screen being scratched and I can't say I've been all that good to it for the last week.
I've had the phone for a full week now and I have not experienced 3G drops with LTE/CDMA mode enabled. Also haven't scratched it either (thankfully). I constantly put it in and out of my jean pocket throughout the day, so I don't really understand how yours got to be that way.
As far as battery life, I too don't see the issues you're having. Typically I pull it off the charger at around 7AM and can easily get 12 hrs+ with normal usage. Even with Android OS taking up the bulk of my battery (seems to be awake a lot). Lot's of people saying its a battery drain bug, etc. etc. etc...but if I'm getting 12 hrs easily, and 24 hrs with light usage, I don't have a problem with that.
-Screen brightness at 60%
-Wifi on all the time (connected at home and at work - probably helps, lol)
-2 Gmail accounts pushed constantly, Facebook messenger, and a few other apps that auto-update on schedule (news readers n stuff)
-My commutes to and from work - I listen/watch podcasts and/or read. Which means the screen is on the entire time (approx a 1hr commute). All said, my screen-on time sits at around 3 hrs for me.
I'll post some screenshots in a minute...
Here
Sent from my LG-LS970 using Tapatalk 2
No scratches or weird battery issues here. My first two days the battery life was horrid. Afterwards I did some update and poof like magic.
Anyone have any info on the boot loader unlock initiative? I miss aosp
got this phone for sprint yesterday after having a BB for 5 years .. and i'm loving the beautiful screen,.
Only hiccups is maybe the battery... Yesteday i had it full on 100% then after 2 hours went down to 80%..
I'm currently in the office charging the phone to 100% will remove it and do normal routine on it and see how long it last.
JSchoey said:
In regards to the screen....this may sound like a stupid question and I don't mean to offend, but did you remove the temp screen protector that it comes with? I've not had one issue with my screen being scratched and I can't say I've been all that good to it for the last week.
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Click to collapse
Haha, I actually checked for this before posting. It is absolutely something I'd do.
After reading these and other comments about the phone, I realized I probably had a dud. I went to the Sprint store a couple days ago and swapped it out for a new one, and it's running beautifully, with none of these issues. So I guess I just got a faulty one. Thanks all for responding!
Smyc151 said:
Haha, I actually checked for this before posting. It is absolutely something I'd do.
After reading these and other comments about the phone, I realized I probably had a dud. I went to the Sprint store a couple days ago and swapped it out for a new one, and it's running beautifully, with none of these issues. So I guess I just got a faulty one. Thanks all for responding!
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Good to hear! Sorry, I had to ask...my girlfriend had the same problem with her phone she got a couple months ago and it was because the temporary screen protector was still on the phone!
Anyone finding it gets kinda hot? I've read some owners complaining about this and it was mentioned in some review somewhere. Wondering how widespread it might be. Might be that people keep all 4 cores running 24/7. I don't see the point if you're web surfing, talking, texting. I keep it on Eco Mode most the time.
I've only notice it get warm once or twice, but even then it was barely noticeable. But I've had eco mode on since I got the phone, and it's not hesitated or stuttered once.
Sent from my LG-LS970 using xda app
We are thinking of switching to Sprint, so we went to Best Buy and picked up one of these phones and I'm very impressed with it so far.
Actually this is the second one because the first one had a factory defect in the chrome around the screen. It get home with the 2nd one and notice there is a speck of dust under the glass.
I'm going to return this one in a day or two and see if the third one is a charm. If not, I'm not getting a forth one!
Any suggestions on a different phone for Sprint if this one doesn't work out? To me the only other phone to get would be the Note 2 and then the GS3.
A little help here guys. I was planning to return mine because of battery problem. Like i tried playing Dead Trigger, current battery is 54%, 30 brightness, sync and data is off. I played for good 5 minutes and it dropped to 48%. One more test is after it got 100% full charged, i unplugged it, Wifi is on still 30% and not using it for a couple of minutes it dropped to 97% and im not even using it!
So i want to return it.
The question is:
Do i have to pay for replacement? I got mine at BestBuy for 99$ almost a month ago.
2nd is will still they accept it now it got scratch on four sides. Any suggestion?
iibishop said:
A little help here guys. I was planning to return mine because of battery problem. Like i tried playing Dead Trigger, current battery is 54%, 30 brightness, sync and data is off. I played for good 5 minutes and it dropped to 48%. One more test is after it got 100% full charged, i unplugged it, Wifi is on still 30% and not using it for a couple of minutes it dropped to 97% and im not even using it!
So i want to return it.
The question is:
Do i have to pay for replacement? I got mine at BestBuy for 99$ almost a month ago.
2nd is will still they accept it now it got scratch on four sides. Any suggestion?
Click to expand...
Click to collapse
As long as it hasn't been over 30 days and the phone doesn't look "abused" then you should be fine, also if it's been under 30 days i would add geeksquad protection especially if you plan on rooting, i thought it was a bad investment at first, then when talking to a tech after my evo4g bricked he just said to "make sure the device doesn't power on" and they will replace it needless to say i took a ballpeen hammer too it and got a shiny new one 2 days later.
I took the LG back and got the GS3. I've already had to clear the cache on the galaxy because of excessive battery drain.
If the GS3 fails me, I'm gonna try the Note 2.
Sent from my SPH-L710 using xda app-developers app
Yep, on eco mode the battery is outstanding. The phones is faster than my wifes S3 on eco mode, and I get nearly 2 days without charging. I had the note II for a week and that is just as good but was too big for me. This phone impresses me everyday.
Sent from my Nexus 7 using xda app-developers app
Hey all,
Having some charging issue with my device that will likely necessitate a replacement device. I've been hesitant to make the move given the quality issues of CLNR with Verizon in the early months of the GNex existence.
For those who have recently received replacements, did you encounter much problem? It seemed like the issues were mainly related to the screen or reception issues. I had my Gnex since day 1 and never had any dropped calls or weak/fluctuating 4G signal. I'm hesitant to give it up!!
Thanks in advance!
I just got a replacement 2 weeks ago and mine has been great. No issues at all. But every device is different
Sent from my Galaxy Nexus using xda premium
Its probably the charger cable,battery the USB port is broke. I suffered similar issues with a CLN HTC incredible. Try switching batteries cables or adapters. If all else fails take it back
I had similar issues with my original galaxy nexus after owning it for 8 months. The replacement they shipped me the ear piece on it didn't work. Sent that one back and the one after it I've had for almost 4 months now with no problems. A lot of it is just random bad luck, if I was you I'd send the old one in and hopefully your luck will hold up.
Sent from my Galaxy Nexus using xda app-developers app
It might be a good time for a refurb, considering VZW just retired the phone.. Is it possible the remaining Gnex stock was pulled for refurbs?
About two weeks ago I got mine replaced by verizon due to my phone having charging issues as well. I went into the store, didn't call before hand.
I had flashed back to stock before i went in. Told the girl there that it wasnt charging right and i have multiple batteries and they all do the same. she went to look up on some database if others were reporting similar issues (there were none). after giving her my phone number and 5 minutes later she said a replacement is on the way and to mail my old one back in the same box (shipping was paid for)
I was very pleased by how quick and painless it all was. She never touched or looked at my phone at all and asked hardly any questions. my phone also had a chip in the screen (about 2 cm at the bottom right, no cracks though)
the replacement phone had a sticker saying "like new" replacement but it was absolutely pristine. absolutely 100% perfect cosmetically and works great as ever (screen colors seemed better than my original one imo).
Thanks for the heads up. Went ahead with the replacement. Will wait and see.
Sent from my Nexus 7 using Tapatalk HD
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
kl323 said:
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
Click to expand...
Click to collapse
Nothing to worry about. Mine also had a chip in the bottom right corner (about 1/4 in long and 1/8 in high) as well as light scratches near the top of the screen. Luckily the chip did not develop a crack, but none-the-less, the lady at the VZW store didnt say anything of it even when i pointed it out, and my return was accepted with no charges incurred.
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
The goddamn USB port issue, couldn't charge my phone, until I poked that little bugger in there to rise it up a little, created such a hassle
Sent from my Galaxy Nexus using xda app-developers app
adellon92 said:
The goddamn USB port issue, couldn't charge my phone, until I poked that little bugger in there to rise it up a little, created such a hassle
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
You were lucky, after a year and a half of use my USB finally took a sh*t completely. Luckily the insurance I use has no deductable so I had to fire up my old Incredible 2 for a few days while I waited for a replacement. I'm so glad we have nandroid. All I had to do is unlock the bootloader on my new device, put TWRP back on and restore my nandroid. No hassle really.
WOW!
itasoulas said:
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
Click to expand...
Click to collapse
The same happened to me but I let the battery drain and then charge it for a bit to eneter recovery mode to restore from a back up. Why didnt you do that? I think your problem wasnt just a bootloop problem.
Powerbutton becoming faulty.
Sometimes worked sometimes didnt
Trashed my charge port one morning getting out of bed with a bad hangover..Forgot my phone was plugged and snapped the port right off :crying: I just bought a new charge port flex from ebay for $10 and replaced it myself in about 20 mins
itasoulas said:
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
Click to expand...
Click to collapse
Last year my Nexus dropped into the sea, but luckily survived
My Nexus's battery was damaged so from phone service I got a new one in 2012.
Then My Galaxy Nexus got a screen burn-in ("ghost image") and in the phone service they changed a screen, but my Nexus got that screen burn-in again..
Everything have worked so fine and I never used any other kernels on my Nexus, than the stock ones by Google and CM's kernel and ofc. my modified CM kernel., I have tried some custom kernels, but I never liked any custom kernel. My Nexus has scratches on its cases but screen has always been clean and good. :3
I'm really happy, that my Nexus looks like a new one, but only that screen burn in is annoying
I am on handset number five; one blown earpiece, two cracked screens and the last one had the interface between the digitizer and the motherboard come loose. I was able to wedge some paper between the battery door and phone body to make it work until the replacement came in. Thankfully I got the phone when beat buy had them for free and ponied up for the service plan.
Sent from my Galaxy Nexus using Tapatalk
Have mine for 2 years... only problem is an oled burn where the notification bar clock is... the green and red oleds have less brightens on lower brightenes levels... apart from that everything ok.
Sent from Asus MemoPad FHD ME302C
I'm past the 1.5 year mark with my gnex and the only issue I have so far happened when it fell from my recliner while connected to the charger. The micro-usb metal piece on the cable got bent from the impact and since then I get a weird buzz/rattle when the phone vibrates. Had to reduce the vibrator strength on fancy kernel to get rid of that specific annoyance.
This has been the case for about 8 months now and the phone is still charging fine. Why I don't know is if this is a symptom that will eventually lead to the dreaded no-charging issue that some have shared here.
Had to change whole charging strip. Gnex was showing frequent charging/discharging and battery would drain within an hour!
Sent from my Galaxy Nexus using xda app-developers app
1.5 year old phone. Volume-up button doesn't work, and hasn't for some time. To increase volume, I have to press volume down and then move the slider up on-screen. No big deal. Also had the USB port break a couple of months ago and had to get it changed. Otherwise it runs fine. Still on stock 4.2 ROM, I keep the GPS switched off most the time, and also have all the lower-level Google sync stuff disabled (screw Google), and battery typically lasts a day and a half of average usage.
Had the Galaxy Nexus since release day and it served me well. It was fast and I only went through a few. Last October I got my Note 3 so I retired my G'Nex, but now I'm going to be using it as a MP3 Player that I can just leave in my car vs using my Phone all the time. Just looking for a Rom that turns it into the Android version of an IPOD touch.
Hey guys, replacement day is approaching, and I keep reading these articles about overheating / overdraining battery issues in the replacement Note 7.
I wanted to open a main thread about how everybody who got a replacement Note 7 is doing and if they can report any issue...
So, if you have replaced your Note 7, how is it doing?
tnx for participating!
Edited:
Check this out...
http://money.cnn.com/2016/09/27/technology/samsung-galaxy-note-7-fire-china/index.html?source=zacks
Doesn't look like a Hoax.
Whadda???
As well as the first. No issues here?
Got mine a week or so ago, no issues here. I managed to root it again using Sprint userdebug and it runs much better than the previous note did. Battery also seems to run very cool. The highest temp Ive seen was 34ºc, which is incredibly cool. That was while I was out playing Pokemon Go during a hot afternoon by the way!!
No issues here, other than occasional SD820 lag.
No problems here either...
Agreed, Jo issues other then slight SD820 lag but since the new update its far smoother than the old Note 7 I had and only has the occasional stutter.
Edit: Battery life is still fairly similarr, however, I think that's due to my personal usage.
Works great, the was a couple of minor things that were different. I can't remember what since they were so insignificant
.
Got the replacement on Sep 21
Today, Sep 25, about 11 am, my note 7 got uncomfortably warm, it can be felt both on the back through the synthetic leather cover (wallet case) and on the front, but mostly on the back.
Turned the phone off for at least 5 minutes, then turned it back on, within a minute it gets warm again, and in about 4-5 min. it gets warmer, unusually warm.
Turned it back off for at least 30 min., turned it back on again, and this time I can't even input my security PIN, the screen isn't responding.
I turned it back off, take off my 256 GB SD card.
Called Samsung (The recall Phone#), they answered right away (very surprised) told them what happened, she then told me that this is not the first time they had this issue with the new replacement Note7, she transfer me to the support department, she told me the tech support department should issue me some kind of report# or whatever, I forgot, so that I could bring that to ATT to get another replacement phone.
The support reps just told me to bring the phone to the store to get it replaced.
Went to ATT Corporate Store in Rancho Cucamonga, CA.
The sales person told me that I'm the second person with the same issue. The store can't issue a second replacement phone, she suggested me to bring it to ATT Device Support Center in Rancho Cucamonga.
But by then it's already close to 5 PM, Sunday. The office/store will be closed in few minutes.
So the ATT store clerk says to bring it to Best Buy where they have ATT reps inside to get it replaced.
So I went there, bad news....the wait is long...I decided to come back the next day.
End of story.
Now, Sep 25, Sunday night, I tried once more to powered up the Note7
It works, it didn't get warm, battery is at 40%
Put the SD card back in, and back up everything.
About an hour later, the phone gets warm again!
This time I didn't turn it off, I just stop using it and leave it on, I set the battery to "Medium Power" Saving Mode.
Battery now at 25%.
I think this time, it could be a software issue.
I remember when I change my 2009 iMac hard drive with SSD, I had to install a software to make the Fan work properly.
Samsung need to call that software company
The only issue that I'm having is when I'm scrolling through the app drawer with my finger is very slow. When I scroll with the S pen it's very fast. Other than that no complaints the phone hasn't overheated at all.
Sent from my SM-N930T using Tapatalk
I'm noticing some bluetooth issues.
It won't connect to my asus zenwatch2.
It will connect to my macbook pro for a few minutes.
I've cleared the bluetooth data and cache and turned bluetooth on and off.
Ditto on the bluetooth issues here. I use a Bluetooth continuous glucose monitor that worked great before I swapped. Cleared cache, reset, et cetera but connectivity is still intermittent.
KeeganWolf said:
Ditto on the bluetooth issues here. I use a Bluetooth continuous glucose monitor that worked great before I swapped. Cleared cache, reset, et cetera but connectivity is still intermittent.
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Click to collapse
I m getting the note 7 would you guys recommend me getting one
no problems at all! wonderful phone!
Exynos model here, no problems.
Replaced Exynos working well.
With new N7 I got better battery life and the phone doesn't heat up at all during fast charge (V1 did a little). If anything, the touch was not registering too well, sometimes I had to press twice to register. That was yesterday, today it's fine now, so maybe I just need to wait for things to settle, since I was downloading 3 GB of programs and data and still setting things up.
Im having bluetooth issues as well. it keeps disconnecting from my gear fit 2 and i have to manually open the app and hit connect, which works about 75% of the time. Also battery does not last as long as my previous one. its not horrible but i notice the difference.
Does anyone have gap problem in the replacement note 7?!
Devboy8040 said:
Does anyone have gap problem in the replacement note 7?!
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Click to collapse
yeah i can slide a sticky note along both sides of the frame and glass on mine. my previous one was almost as bad. From what I understand this is by design.
erider said:
yeah i can slide a sticky note along both sides of the frame and glass on mine. my previous one was almost as bad. From what I understand this is by design.
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The phone have water resistant ? Or because this problem phone lose water resistant?