[Q] HTC Desire HD Screen Issue - Desire HD Q&A, Help & Troubleshooting

Hello and thanks in advance for helping me.....
I had accidentally dropped my HTC Desire HD on the floor from quite some height. Later on I started noticing a big amoeba-shaped blotch on the screen which spots inside in grid pattern.
The touchscreen is as responsive as ever but the blotch still remains.
Interestingly the grid pattern seems to reduce every time I pull out the battery and let the phone stand for a couple of hours but it reappears after a few mins of re-use.
I would be taking the phone to the service center but would like to know if there could be a way to solve this on my own.
I wish I could try a hard reset but the Volume Down button has also stopped responding.
Any help regarding the issue would be gr8.....

divine_protocol said:
Hello and thanks in advance for helping me.....
I had accidentally dropped my HTC Desire HD on the floor from quite some height. Later on I started noticing a big amoeba-shaped blotch on the screen which spots inside in grid pattern.
The touchscreen is as responsive as ever but the blotch still remains.
Interestingly the grid pattern seems to reduce every time I pull out the battery and let the phone stand for a couple of hours but it reappears after a few mins of re-use.
I would be taking the phone to the service center but would like to know if there could be a way to solve this on my own.
I wish I could try a hard reset but the Volume Down button has also stopped responding.
Any help regarding the issue would be gr8.....
Click to expand...
Click to collapse
its better to visit your customer care center,if you have the warranty period.

I've had a few cameras that have done that before. Does the stuff ooze at all from your phone? And does it move around like liquid? It could be the LCD crystals damaged. If it does start to ooze, the stuff is probably toxic, so...yeah.
If you're in warranty, see what your carrier can do. But since it's accidental damage I don't know...but it never hurts to try!

MoHi96 said:
I've had a few cameras that have done that before. Does the stuff ooze at all from your phone? And does it move around like liquid? It could be the LCD crystals damaged. If it does start to ooze, the stuff is probably toxic, so...yeah.
If you're in warranty, see what your carrier can do. But since it's accidental damage I don't know...but it never hurts to try!
Click to expand...
Click to collapse
Thanks MoHi96,
The screen seems to clear off when I let it rest for a while without the battery but it does reappear when I use the phone for sometime.
PS. Also, the phone is not under warranty.

I encounter this problem too. But for my case,that blotch recover itself, so I hope it applied to yours too
Sent from my Desire HD using xda premium

Related

Ghost touches

Anyone else getting the ghost touch problem?
I couldn't work out what was causing this on my phone so I enabled show touches in the development menu and it shows.
It goes from 2 to 3 spots on the left hand side of the screen.
It's not a major problem but happens at least 3 times a day and won't snap out of it unless I put the phone back into sleep a couple of times.
Do you think maybe scratches on the screen cause this?
TIA
Is your phone connected to a charger when this occurs? It might be it, since im experiencing the same thing since htc desire hd.
miHah said:
Is your phone connected to a charger when this occurs? It might be it, since im experiencing the same thing since htc desire hd.
Click to expand...
Click to collapse
No. Can happen at anytime. Quite random.
It takes a few on and offs with the sleep button to stop it.
Can't get off the lock screen until it goes away because I can't move the unlock slider.
Very annoying.
I had the same problem - the first day i got my hox. With and without the charger (with charger a litte bit more often i think).
I pushed the complete left side of the screen (top) carefully and now it works well. No more ghost touches ^^.
\/\/iLLow said:
I had the same problem - the first day i got my hox. With and without the charger (with charger a litte bit more often i think).
I pushed the complete left side of the screen (top) carefully and now it works well. No more ghost touches ^^.
Click to expand...
Click to collapse
Ok. Once I pushed around the screen edges, the left side has some play and moves maybe a mm with a slight creak.
I push it in but still that little bit of play on the left side.
It's quite impossible to show the service centre the problem because its so random but now I can show them this.
Cheers.
I hope you'll get a new "perfect" hox and i'll not have the same problem later :fingers-crossed:

one v screeen issue

I am facing an issue with the touch screeen on my one v.... scrolling on the touch screen causes inadvertent clicking of app shortcuts ... this happens only occasionally and most of the time the screen works fine.... sometimes the phone goes haywire and likes to start every app available on the screen at the time.... any guesses to what this could be... this problem started about a month after buying the phone
anyone?
loche said:
I am facing an issue with the touch screeen on my one v.... scrolling on the touch screen causes inadvertent clicking of app shortcuts ... this happens only occasionally and most of the time the screen works fine.... sometimes the phone goes haywire and likes to start every app available on the screen at the time.... any guesses to what this could be... this problem started about a month after buying the phone
Click to expand...
Click to collapse
If you use a 3rd party cable and/or charger it can cause this error, when plugged in. Other that it is digitizer malfunction probably.
Sent from my ONE V with CM10
thanks for the reply ,
I dont use any 3rd party accessories..
would a digitizer malfuction cause this problem to appear only occasionally?
Try just touching your stove when phone is acting up with your free hand or the water faucet even.
I'm wondering if you're building up a load of static electricity and causing it yourself inadvertently.
Long shot, but worth knowing an ruling out.
WR
Sent from a CleanRom-V OneX
Can static electricity really cause this? I tried what you suggested but it did not help when the phone was acting up.
Twas a long shot that it might be building a surface charge on the phone, sorry it didn't help.
WR
Sent from a CleanRom-V OneX
loche said:
Can static electricity really cause this? I tried what you suggested but it did not help when the phone was acting up.
Click to expand...
Click to collapse
It can, but really unlikeley. Stacic charge discharges quite quicly, so it will be a second for the phone to recover from it.
The most possible problem I think will be at the digitizer chip. It is earthed, an protected by a farraday-cage (i think at least), but if the galvan connection is out (means it is not soldered in place good), the phones electro-magnetic field can cause malfunction. I'm not in posession of a detailed blueprint so I don't know how it is earthed. If the phone is stock as it can be (so not unlocked) try the service.
I happened to have this error in my former Samsung Galaxy Spica, but it was a software error first, then the digitizer itself gave in, but changed it, it works even now.

[Q] temparamental booting

Hey guys i need some help please.
I opened my phone up a few weeks ago to blow out some dust that got in behind the screen. But when I put it all back together again. The phone wouldn't boot, but somehow i got it going again. But since then, whilst using the phone the screen will randomly stop responding and then the phone itself will just crash,
Now, when I go to reboot (I have to take battery out and back in) HTC spalshscreen comes on then the screen just slowly goes off within 15 secs (my splash screen is usually on for about 20 secs and the miui splash comes on straight after when working).
I have to keep rebooting until the phone comes on and then it would work fine for 1-2 days before it plays up again.
If trawled through similar problem but still can find an answer. Please help me out guys, I need to get my phone working again as I can't afford a new one as good as this.
If it helps I have been running on miui xj for about 8 months
Many thanks in advance
Hi i read the other day in the desire s threads and when u took the lcd screen off the digitizer (front of the phone) did u damage the tape glue around the edge that holds them both together? Because if u damage it even the slightest bit it and theres the tiniest gap, it will cause the screen to not work properly and give faulse/positive touchs and the phone to not work correct. Maybe this is not ur problem but i thought id say.
jmcclue said:
Hi i read the other day in the desire s threads and when u took the lcd screen off the digitizer (front of the phone) did u damage the tape glue around the edge that holds them both together? Because if u damage it even the slightest bit it and theres the tiniest gap, it will cause the screen to not work properly and give faulse/positive touchs and the phone to not work correct. Maybe this is not ur problem but i thought id say.
Click to expand...
Click to collapse
Well you theory does make sense, I didn't actually take the digitizer out but I did notice looking through the screen that theres a little gap there thats allowing all the dust to get in there. I have reinstalled ROMs a couple of times now but its still hit and miss. So you could be very right as I don't know what else the problem can be.
Thanks for the response cos I never would have thought of that. I'm gonna strip it properly now and hope to fix it :good:
Nope im still having problems. I reinstall the the rom and itll be ok for a few weeks maybe then itll go on the blink again.
Im starting to wonder if there an issue with the software somewhere. But ive been using this rom for ages and not had a problem with it untill now

Help!!

Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app
2000ftt said:
Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
Its not hardware issue for sure. Try to unlock with 3 fingers i think i saw this solution somewhere in the forum.
2000ftt said:
Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.
ItsJacobee said:
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.
Click to expand...
Click to collapse
Absolutely... I can see... Whenever I press on the edges on any of the sides.. It sort of gets pushed in.. It looks like its not glued properly.. Its a bummer as the "screen" is the reason y I bought this.. From ur experience , does it stop working completely at some point?
Sent from my LG-D855 using XDA Free mobile app
2000ftt said:
Absolutely... I can see... Whenever I press on the edges on any of the sides.. It sort of gets pushed in.. It looks like its not glued properly.. Its a bummer as the "screen" is the reason y I bought this.. From ur experience , does it stop working completely at some point?
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
If you can push it in then the seal is definitely broken.
On my G2, when in a moist and humid environment condensation would form on the inside of the device, but it was nothing too big and went away after a while. However, when too much fluid built up in the inside it began typing on its own. Furthermore, it got to the point where certain parts of the screen were unresponsive. This is why I had about five of them because over time it did get bad.
Although if there is water in the device rice usually absorbs it. Get a ziplock bag and fill it with rice. Take your battery, sim card, and sd card out, then place the phone in the bag full of rice. Seal it and shake it up a bit and let it sit over night. Keep the back cover off as well. If this is an option. I understand you might need your phone, but if you get a time where about eight hours are free I would highly recommend this. I have no idea how it works, but it takes the moisture out of the phone. I've done this with waterlogged phones, my G2, etc.
When I did that on the G2 it fixed my problems until moisture got back in there. I don't take care of my phones too well, so moisture got back in fast. Try this out and if it works just avoid keeping your phone in moist places (like playing music in shower, being on it while raining, etc.). If this fixes the problem it should hold you off until you can get the screen resealed or a new screen.
If it is with the hardware and its still under warranty I would get a replacement. I would revert to the stock ROM (if you made a backup) or find one and make sure it's updated. I would then do a full unroot, and attempt to make it so they cannot tell it was rooted. I would then attempt to get the replacement. Rooting voids the warranty, but if you unrooted I doubt they could tell. Furthermore, if you have insurance on the phone this could also work.
Edit: If you try the rice then try to replace the screen I would ensure that the current screen works properly after the rice. Make sure all the moisture is out before you replace the screen that way no moisture is trapped in there.
ItsJacobee said:
If you can push it in then the seal is definitely broken.
On my G2, when in a moist and humid environment condensation would form on the inside of the device, but it was nothing too big and went away after a while. However, when too much fluid built up in the inside it began typing on its own. Furthermore, it got to the point where certain parts of the screen were unresponsive. This is why I had about five of them because over time it did get bad.
Although if there is water in the device rice usually absorbs it. Get a ziplock bag and fill it with rice. Take your battery, sim card, and sd card out, then place the phone in the bag full of rice. Seal it and shake it up a bit and let it sit over night. Keep the back cover off as well. If this is an option. I understand you might need your phone, but if you get a time where about eight hours are free I would highly recommend this. I have no idea how it works, but it takes the moisture out of the phone. I've done this with waterlogged phones, my G2, etc.
When I did that on the G2 it fixed my problems until moisture got back in there. I don't take care of my phones too well, so moisture got back in fast. Try this out and if it works just avoid keeping your phone in moist places (like playing music in shower, being on it while raining, etc.). If this fixes the problem it should hold you off until you can get the screen resealed or a new screen.
If it is with the hardware and its still under warranty I would get a replacement. I would revert to the stock ROM (if you made a backup) or find one and make sure it's updated. I would then do a full unroot, and attempt to make it so they cannot tell it was rooted. I would then attempt to get the replacement. Rooting voids the warranty, but if you unrooted I doubt they could tell. Furthermore, if you have insurance on the phone this could also work.
Edit: If you try the rice then try to replace the screen I would ensure that the current screen works properly after the rice. Make sure all the moisture is out before you replace the screen that way no moisture is trapped in there.
Click to expand...
Click to collapse
First of all.. Thank you soo much.. Thank you for the time.u put into these posts.. It has really helped me.out a lot.. I can totally see how the rice method could work.. But it has not got to the point where its un-usable.. As I said, its only in the lock screen.. It has never ever occurred during actually using it.. I haven't found any dead spots.. Nothing.. If I use the rice trick to take out the moisture,, and if I can use the same screen (which should still work) can I just take it out and glue it in to place? What type of adhesive should be good... I'm asking this because I got this from abroad.. And it's not an international warranty. So there's no way I'm getting a warranty replacement .. So ive gotta make with what I have.. But this is very sad though, specially from such a big company.. I mean gluing a screen is not that hard.. I played loads.. Lol.. I really hope hot glue works lol..
Sent from my LG-D855 using XDA Free mobile app
2000ftt said:
First of all.. Thank you soo much.. Thank you for the time.u put into these posts.. It has really helped me.out a lot.. I can totally see how the rice method could work.. But it has not got to the point where its un-usable.. As I said, its only in the lock screen.. It has never ever occurred during actually using it.. I haven't found any dead spots.. Nothing.. If I use the rice trick to take out the moisture,, and if I can use the same screen (which should still work) can I just take it out and glue it in to place? What type of adhesive should be good... I'm asking this because I got this from abroad.. And it's not an international warranty. So there's no way I'm getting a warranty replacement .. So ive gotta make with what I have.. But this is very sad though, specially from such a big company.. I mean gluing a screen is not that hard.. I played loads.. Lol.. I really hope hot glue works lol..
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
Well then I'd try to fix it before it does get unstable! Thing with the lock screen is you're swiping and the moisture defuses the area you're touching which could cause problems. Definitely try the rice! However, I wouldn't recommend gluing it yourself. I imagine it requires some sort of water and heat resistant glue to be effective, and on top of that a professional application. Hot glue definitely won't work! I imagine you want something that looks nice and I can only seeing that being messy and leaving residue. Furthermore, I'm not entirely sure on what lies beneath the screen and if disturbing that could cause further problems. However, I understand you're probably planning on it so please watch a guide such as: https://www.youtube.com/watch?v=PcoEQVtUwYQ to see how it's done and what you need. There seems to be a lot more to it than just placing some glue on the screen and pressing it back down.
I'm sure you can get a replacement kit with instructions and all the required tools to do it properly for not too steep of a price. Check this out: http://www.ebay.com/itm/Replacement...46?pt=LH_DefaultDomain_15&hash=item54198f441a
Or you could take it to a professional like those at Broke Ass Phone: http://www.brokeassphone.com/smartphone-repair-selection/lg-smartphone-repair/lg-g3/ The price is steep, but it's professionally done and comes with a warranty.
Good luck to you!
ItsJacobee said:
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.
Click to expand...
Click to collapse
Hi, ItsJacobee,
Sorry for breaking in, I have the same issue with 2000ftt, and I did tried "rice trick" but no luck. I think the screen is perfectly fitted in the case, when I press the edges, the feel is solid and no room for further pressing in.
My device is D855, I flashed many custom roms (resurrectionremix, CM12, Nameless ROM, CloudyG3 2.1), the mentioned issue happens to many of them but never happened in CloudyG3 & stock rom.
Any idea?
Best regards.
D855Lover said:
Hi, ItsJacobee,
Sorry for breaking in, I have the same issue with 2000ftt, and I did tried "rice trick" but no luck. I think the screen is perfectly fitted in the case, when I press the edges, the feel is solid and no room for further pressing in.
My device is D855, I flashed many custom roms (resurrectionremix, CM12, Nameless ROM, CloudyG3 2.1), the mentioned issue happens to many of them but never happened in CloudyG3 & stock rom.
Any idea?
Best regards.
Click to expand...
Click to collapse
Is it under warranty or do you have insurance on the phone?
ItsJacobee said:
Is it under warranty or do you have insurance on the phone?
Click to expand...
Click to collapse
Yes, it is under warranty, I am going to restore stock ROM and take it to service center. But I don't know how to trigger the issue (touch screen no response at lock screen while using power button to wake up), in stock rom and cloudyG3, this problem never happen.
Best regards,
D855 Lover.
D855Lover said:
Yes, it is under warranty, I am going to restore stock ROM and take it to service center. But I don't know how to trigger the issue (touch screen no response at lock screen while using power button to wake up), in stock rom and cloudyG3, this problem never happen.
Best regards,
D855 Lover.
Click to expand...
Click to collapse
Restore Stock ROM AND do a full unroot beforehand.
ItsJacobee said:
Restore Stock ROM AND do a full unroot beforehand.
Click to expand...
Click to collapse
Thanks for reminding. I restored the phone to stock with the downloaded .TOT file, then go to service center.
I can't trigger the problem in front of the service guy, however, they ask me to left the phone for checking, one day later, they confirmed that my phone is working fine no need to do anything, nothing to be replaced.
CM12 is already good enough, its speed and battery friendly....
I wish developers of CM12 would somehow fix the problem in future updates, as I knew some D855 user (but not much) also having the same issue.
Best regards,
D855Lover.

Is the touchscreen of the 10 junk?

Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
houston_ said:
Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
Click to expand...
Click to collapse
Is this a question.....post it in the Q&A section......
Edit :
I have mine 2.5 years now, no issues at all. There will always be people with problems and always people without. Consider it luck. That's it, not sure why there should be a whole thread dedicated to the obvious. So either get over it and buy a new phone or sort it with HTC......
Cheers.
Same. Have had my phone since launch and the only problems i had were with battery... and they were software issues so i was able to fix them... with the amount of times my phone has dropped i'm surprised I haven't faced more issues. For me the hardware on this phone is 10/10
Well, wasn't about to star a QA on this topic.
More like a discussion, which was right in the place I posted it. Even the title is a question, it wasn't obvious a normal question I really need a answer about.
@bilibox
I love the hardware too! The phone is awesome, else I wouldn't have changed the battery in the first place.
But even before touching the phone interiors, I had problems with the touchscreen.
I thought it may be a drop damage, since I had a few accidents with it.... But never something really bad, only dropping from like 20cm bed etc.
It survived every time!
My first faulty touchscreen was without any incident at all.
I belive to remember I just charged it over night, last drop was a few weeks ago...
Won't say it can't be the fall it has taken damage by...
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Right now I need the electro shock therapy like 3 times a day to have the part of the screen responsive for a while.
Even my phone is not in use, it will fail again....
This failure is soo random and fixable permanently (after I put it back together when it was working, fixing it with double sided tape, it worked) it still fails after gluing the screen in the backcover....
I have orders one last replacement part, the screen incl. Touch and stuff, to have this repaired....
If this won't work... Well... I was recommending htc to everyone who wanted a really good phone with awesome support in case of a damage.
I can't do that anymore, since I have these random problems with only the touch....
Yesterday it brake while watching a few videos on yt....
I really really hope... HOPE!... This is only a hardware issue...
With the new screen I even get some "original" adhesive to put it place... Maybe this will help....
The failure is obviously connected to pressure....
Since I was able to fix this problem by "bending" the phone. (bending... I was trying to bend it, I just pressed the screen and the edges... Really tough phone we have here)
To new readers:
No I don't want a answer on the title question, just tell me about your issues with the hardware of this phone.
The only thing i read all the time is "bending" and "dropping" a fall from 20 inches or even less distance would not hurt the device....yeah of course, from what planet do you come from.
This whole topic/discussion/Q&A is a absolute waste of time.
I'm very sorry for all the inconvenience you've been through with the device but complaining about it here is useless. And after 2.5 years of existence of this device there would be and endless list of topics here at xda about hardware failure if that would be significant. So i would recommend using the existing ones......if you can't find any that would confirm your bad luck.
Get over it.
houston_ said:
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Click to expand...
Click to collapse
Read well my friend...
After the warranty repair I haven't dropped the phone at any time.
And well... Instead of nearly 2 years with dropping, the new screen only survived a few month (5-6) without dropping.
The only thing I have done was replacing the battery.
And my repair was easy as f., since the replacement adhesive of the last repair was crap and wasn't really sticky at all.
There was no bending at all while the repair.
The bending was a way to fix the unresponsive parts of the screen as a temporary solution.
I bet, if I pry the screen out again, the touch will work again without problems...
Even if I need more force since my last repair, since I have properly glued the screen in place.
It is not like I don't know what I am doing... Tbh, I have no idea why the shocks work as a temp solution...
But for the rest, I am more in the electronics as in Android itself.
And if the screen fails at these random reasons, there has to be a malfunction with the way of picking up the signal from the touchscreen layer of the screen...
By using deforming force this problem gets better or worse it seems this connection seems way to fragile... I will look into this once my replacement arrives.

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