So a few weeks ago I have to call VZW because others were not receiving the majority of the SMS and mms messages I sent. A day later they called and said it had been fixed and it shown happen again. Well now its about two weeks later and its happening again. I really don't feel like being on the phone for hours again repeating the same thing over and over. Does anyone have any advice as to what I should do? I really am tempted to just switch carriers even if I lose unlimited data. I feel like the ETF should be waived since I'm not receiving the service I should be.
Sent from my Galaxy Nexus using xda premium
I have the opposite experience...
I have a Femtocell here at the house and when ever I send a text while I'm at home it actually gets sent two or three times. Annoying. I'm just grateful I haven't texted anyone by mistake with NSFW comments.
maybe try using google voice for a while? it uses data to send texts and since you have unlimited data you should give it a go until verizon fixes things and make sure to call them to get credit for that too
Did you try getting a new SIM? Does it only occur in a single area? Have you tried different phones/ROMS/kernels/radios?
Sent from my Galaxy Nexus using XDA
patt2k said:
maybe try using google voice for a while? it uses data to send texts and since you have unlimited data you should give it a go until verizon fixes things and make sure to call them to get credit for that too
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I'll look into that thanks.
Edit: I also get constant data dropouts so I find myself having to wait like 30 seconds until it comes back on.
Smokeey said:
Did you try getting a new SIM? Does it only occur in a single area? Have you tried different phones/ROMS/kernels/radios?
Sent from my Galaxy Nexus using XDA
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It occurs everywhere I go haven't been able to pinpoint a single area. I was 50 miles from home last time it happened and they "fixed" it but it still happens here and at home. Haven't tried a new SIM cause I figured that would be the next step. I don't have another LTE phone to try and if I go back to my Fascinate my unlimited data plan will be removed from my account. It initially happened on Liquid 1.3 but before I called them I went back to complete stock 4.0.2 and radios and it was happening multiple times as I was talking to her on the phone.
Good luck getting out of your ETF after one tech support call.
Zacisblack said:
if I go back to my Fascinate my unlimited data plan will be removed from my account.
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you shouldnt lose the unlimited data. i had a bionic because the screen on my OG broke but i returned the bionic cause the screen sucked and just borrowed my friends OG. i went back down to unlimited 3g with no problem.
WiredPirate said:
Good luck getting out of your ETF after one tech support call.
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Verizon is so bad I'm almost willing to pay to get away from them. If I call them again and they "fix" it again and I continue to have the issue, I will do my best to make sure that the ETF is waived since I'm not receiving the service I signed up for under contract. I have very little time to be on the phone with these people for hours at a time and this texting issue isn't something that I can just act like it's not a big deal.
Zepius said:
you shouldnt lose the unlimited data. i had a bionic because the screen on my OG broke but i returned the bionic cause the screen sucked and just borrowed my friends OG. i went back down to unlimited 3g with no problem.
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When you try going back to a 4G device that's when you will have a problem.
Zacisblack said:
When you try going back to a 4G device that's when you will have a problem.
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the bionic is a 4g device... so... no i didnt have a problem.
Zepius said:
the bionic is a 4g device... so... no i didnt have a problem.
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Gotcha, my bad.
Zacisblack said:
Verizon is so bad I'm almost willing to pay to get away from them. If I call them again and they "fix" it again and I continue to have the issue, I will do my best to make sure that the ETF is waived since I'm not receiving the service I signed up for under contract. I have very little time to be on the phone with these people for hours at a time and this texting issue isn't something that I can just act like it's not a big deal.
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I love VZW, I guess it all depends on where you live. I had a similar horrible experience with At&t (who I hate): long story short, I received multiples of every text for months. Not just a few, but 20-100 of every text, and I couldn't send/receive any others while it was happening. I spent 20+ hours on the phone with them and went through 3 sim cards before I left their lame asses for VZW and never looked back. They did wave my ETF, but it was very well documented over a looooong period of time I was having the issues and everything I/we tried to make it work. I swear thats the short story lol. I seriously doubt they would have waved it had I just defaulted the contract after the first call. But I agree with you, its worth paying the ETF to get the service you need! I am just surprised you are having problems with VZW since all my friends and I LOVE them - they are the ONLY carrier to have reception/data everywhere in north Alabama.
WiredPirate said:
I love VZW, I guess it all depends on where you live. I had a similar horrible experience with At&t (who I hate): long story short, I received multiples of every text for months. Not just a few, but 20-100 of every text, and I couldn't send/receive any others while it was happening. I spent 20+ hours on the phone with them and went through 3 sim cards before I left their lame asses for VZW and never looked back. They did wave my ETF, but it was very well documented over a looooong period of time I was having the issues and everything I/we tried to make it work. I swear thats the short story lol. I seriously doubt they would have waved it had I just defaulted the contract after the first call. But I agree with you, its worth paying the ETF to get the service you need! I am just surprised you are having problems with VZW since all my friends and I LOVE them - they are the ONLY carrier to have reception/data everywhere in north Alabama.
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Same here except that I had the bad experiences with Sprint and came to VZW.
IMHO I think most of the network problems right now are due to upgrades. Seems like wherever they are rolling out LTE there are problems during the process.
Moral of the story is that for any 2 random carriers X and Y, you'll always be able to find someone who's pissed off at X and moved to Y, then someone who had a bad experience at Y and moved to X. There are so many variables you really can't paint two situations the same.
Cletonius said:
Same here except that I had the bad experiences with Sprint and came to VZW.
IMHO I think most of the network problems right now are due to upgrades. Seems like wherever they are rolling out LTE there are problems during the process.
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I would agree with the upgrade statement, I was told they were upgrading several towers in my area. However, it certainly wasn't to LTE. At&t has mostly Edge data in my area and the towers were being upgraded to 3G - or so I was told.
WiredPirate said:
I would agree with the upgrade statement, I was told they were upgrading several towers in my area. However, it certainly wasn't to LTE. At&t has mostly Edge data in my area and the towers were being upgraded to 3G - or so I was told.
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VZW and AT&T are definitely having growing pains expanding their LTE networks.
Zacisblack said:
Verizon is so bad I'm almost willing to pay to get away from them. If I call them again and they "fix" it again and I continue to have the issue, I will do my best to make sure that the ETF is waived since I'm not receiving the service I signed up for under contract. I have very little time to be on the phone with these people for hours at a time and this texting issue isn't something that I can just act like it's not a big deal.
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Are you running 4.0.4 and are you also having trouble receiving texts / you receive multiple text messages all at once? That would be a 4.0.4 issue, as well as sometimes missing calls from people / getting voicemails with no indication of an actual call. Going back to 4.0.3 unfortunately fixed these issues for me.
f2e
martonikaj said:
Moral of the story is that for any 2 random carriers X and Y, you'll always be able to find someone who's pissed off at X and moved to Y, then someone who had a bad experience at Y and moved to X. There are so many variables you really can't paint two situations the same.
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This is true. But I think in any given geographical area there is a clear "better" carrier. At least I know there is a clear winner in my area, and I was one of the last of my group of friends to switch - I was holding out on the GSM networks to step their game up, but they failed to.
i was having MMS issues here. The issue was fixed when I manually entered the APN configuration (im using Go SMS which allows you to change these in Settings > MMS Settings > APN Configuration).
For verizon, just add "H T T P : / /mms.vtext.com/servlets/mms" to MMSC setting.
(remove the spaces)
Related
Ok guys, so I saw somewhere around here, a while back I think that Sprint changed some of it's fine print in the contract...Soooo, no one flame me or anything, but does anyone have any info on this? Thinking of jumping ship to verizon. I have 4 lines right now and pay around $176 a month and all the lines are still under contract for a while. I'm not set on going to verizon, but would just like to get some ideas....Thanks for any input....yes...I'm thinking about getting the iphone
edit: I think I found something...This was just on my latest bill, I did some research and any change to the previous contract is a breach and you have 30 days to get out of your contract. Now, you can get out of your contract and still keep your service, just not be tied down to a fricken contract! Here is what was on my last bill:
Directory Assistance 411 Increase
Effective 3/1/11, the domestic Directory Assistance 411 base charge will increase to $1.99 per call.
Please let me know if I am wrong, but when I worked for Verizon this is the way it was for them too.
good thread, im interested in switching away from sprint too.
my service is horrible.
i dont get calls and my texts dont always come thru
DonRSD said:
good thread, im interested in switching away from sprint too.
my service is horrible.
i dont get calls and my texts dont always come thru
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Thanks, I'm sure a few people are interested in getting out...Have you called Sprint about it yet? Sometimes they're really helpful to me and sometimes they straight up lie to my face and say they gave me a $50 credit and I'll call back a few days later to see where it is and they have "no idea" and then wont give it to me...I guess I was a little let down after this ****ty ass "announcement" they made tonight...I've been with 'em for 8 years and really don't want to switch, but it's starting to look like that.
Nothing will get you out of the ETF right now, Sprint has been really careful with their changes lately. The Premium Data fee, Sprint Premier, 411 charges - none of those are a change to your current contract. The only way out is if you roam too much and they kick you off the network.
DonRSD said:
good thread, im interested in switching away from sprint too.
my service is horrible.
i dont get calls and my texts dont always come thru
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Same here, some days I can't reach my wife if she's at home because the phone won't ring and my texts won't go through for a while. I tried to talk to Sprint about an Airave but they argued with me and said I'm in an "excellent coverage area" and told me no, even after contacting Executive Services. That was the last straw for me.
Change your PRL to a VZW PRL and start hitting them HARD for data. According to the terms of service, they can give you the boot for anything over 300 megs per month or more than 50% of all data as roaming data. If you're rooted on all the phones, do them all at the same time and then Sprint will want you all dead.
ZachPA said:
Change your PRL to a VZW PRL and start hitting them HARD for data. According to the terms of service, they can give you the boot for anything over 300 megs per month or more than 50% of all data as roaming data. If you're rooted on all the phones, do them all at the same time and then Sprint will want you all dead.
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LOL sprint will put a hit out on you
Sent from my Evo while i should be working
I was doing some reading on and i read that if sprint can't cover you in a place they don't offer service you can complain and they will waive the ETF, for example tell them you are being relocated to somewhere overseas where they don't offer any type of service, if they can't accomadte you they will let you out, i haven't tried this soooo i can't confirm
datajosh said:
Nothing will get you out of the ETF right now, Sprint has been really careful with their changes lately. The Premium Data fee, Sprint Premier, 411 charges - none of those are a change to your current contract. The only way out is if you roam too much and they kick you off the network.
Same here, some days I can't reach my wife if she's at home because the phone won't ring and my texts won't go through for a while. I tried to talk to Sprint about an Airave but they argued with me and said I'm in an "excellent coverage area" and told me no, even after contacting Executive Services. That was the last straw for me.
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I called and got an Airave for free. What you have to do is set up a consistent series of calls with them. It took me three calls but I got it. Then again, I had a legitimate issue.
Essentially, call every time there is an issue. Write down the time it happens, what happened, and where you were. Call sprint and tell them what the issue is. They may transfer to you an "advanced" tech department. Or, they may tell you to come in to the store to have your phone checked out.
As we all know, it most likely isn't your phone because it is happening on multiple lines. Decline going to a store. Insist on speaking to the advanced tech department. Tell them your problem and they will do something on their end. Wait until that "resolves" (which usually it doesn't because the coverage is strong in that area). Then call back again and complain. Try to get transferred to retentions and see if you can get one.
yep
They would not let me out of the ETF but I was able to get a free airave myself. w00t! But I would still like to cancel and switch to BOOST mobile.
So I'm moving to a new apartment in a couple of weeks, and the area is notorious for having crappy sprint coverage. Being as that I'm a 3rd party retailer for sprint, my rep set me up with a free airrave, no questions asked.
MY question is, does the Airrave have some sort of password protection so that i won't have 5 neighbors constantly using my Airrave? I know it works through my internet, so I don't want to have a bunch of people slowing down my internet.
Also, I was reading about an issue with text messaging with the airrave. Does anyone know if they fixed the problem yet?
Slash8915 said:
So I'm moving to a new apartment in a couple of weeks, and the area is notorious for having crappy sprint coverage. Being as that I'm a 3rd party retailer for sprint, my rep set me up with a free airrave, no questions asked.
MY question is, does the Airrave have some sort of password protection so that i won't have 5 neighbors constantly using my Airrave? I know it works through my internet, so I don't want to have a bunch of people slowing down my internet.
Also, I was reading about an issue with text messaging with the airrave. Does anyone know if they fixed the problem yet?
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You can lock your airave to just your number. And I have no problems at all when using the airave, texting, calling, or data
Slash8915 said:
MY question is, does the Airrave have some sort of password protection so that i won't have 5 neighbors constantly using my Airrave? I know it works through my internet, so I don't want to have a bunch of people slowing down my internet.
Also, I was reading about an issue with text messaging with the airrave. Does anyone know if they fixed the problem yet?
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The Airrave has made a tremendous difference for my coverage at home-- I live 35 flights in the sky here in Chicago and prior to the Airrave there were some places in my condo unit that I got full signal strength and other places within the unit that I got no signal; with the Airrave I am full strength and no longer need to worry about missed calls/texts due to my phone being in one of the dead zones in my unit.
I don't have password protection enabled on the Airrave (my Wi-Fi & broadband is PW protected) and haven't noticed a negative impact on my web speeds due to the potential of other's accessing Airrave. I would be happy to see if PW protection makes a difference if you'd like me to test it out.
As far as the sending of texts issue-- yes on RARE occasions w/the E4GT on wi-fi (which is connected to Airrave) I will get a Failed message when trying to send a text (surprisingly NO issues receiving texts, I even get texts at the same time I am getting Failed to Send notifications). My solutions, both which have worked consistently: 1) Disconnect the E4GT from wi-fi and try to resend 2) If that doesn't work reboot and try to resend.
Hope that helps
There is a way to lock it down so only you could use it.. and possibly any other lines on your acct. However when i asked sprint about it they either didnt want to hassle with it or it really doesnt matter because they didnt want me to lockit down.. either way it has a certain range which can be extended.. i think 800ft then can be extendended to a certain amt of feet. Rarely does it have issues and the only thing they make you do is reset everything. The speeds are still 3g speeds but where you have no service it works perfectly.. i use the antennae and have it close to the ceiling (i have two floors) and of course practically in thw window which is needed to maintain a good gps lock.. other than that, cant complain about something your using free of charge. There is also the time i wanted the gs2.. and what would ya know, my airrave was elig for a full upgrade ;-). So got the sgs2, did esn chng with my line, switched airrave back, sold the og epic.. win/win situation!
Sent from my SPH-D710 using XDA
Slash8915 said:
So I'm moving to a new apartment in a couple of weeks, and the area is notorious for having crappy sprint coverage. Being as that I'm a 3rd party retailer for sprint, my rep set me up with a free airrave, no questions asked.
MY question is, does the Airrave have some sort of password protection so that i won't have 5 neighbors constantly using my Airrave? I know it works through my internet, so I don't want to have a bunch of people slowing down my internet.
Also, I was reading about an issue with text messaging with the airrave. Does anyone know if they fixed the problem yet?
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Click to collapse
Once you get it...it'll be an active line on your account.. click and open it online and put in numbers you only want to have access.
Sent from my SPH-D710 using xda premium
The moment you get your airwave up and running marks the end of texting as you know it. It is really that bad.
Sent from my SPH-D710 using Tapatalk 2
revamper said:
The moment you get your airwave up and running marks the end of texting as you know it. It is really that bad.
Sent from my SPH-D710 using Tapatalk 2
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Lol probably a sprint issue in your area..no problems here at all.. once upon a time there was until i got my airrave replaced.. no problems since and ive been on it over a year
Sent from my SPH-D710 using XDA
revamper said:
The moment you get your airwave up and running marks the end of texting as you know it. It is really that bad.
Sent from my SPH-D710 using Tapatalk 2
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Had mine 6 months and haven't had any problems sending or receiving any texts
Sent from my SPH-D710 using Tapatalk 2
I got my airrave in late November and hated it.
The unit caused my phone to constantly think that it was in Tulsa, OK (when in fact I live just north of Oklahoma City, OK) - which was pretty annoying as trying to get the weather or GPS navigation was pretty useless until I got out of the airrave's range.
Then I did some testing and found out that in fact I was missing a rare amount of incoming text messages - like perhaps 1 in 20 or so.
I hate missing any message so that combined with the GPS issue was enough to make me discontinue using the airrave. Fortunately by then some of the better modems for our device had been released which made it to where I didn't need the airrave just to get reliable service at home anymore. I still occasionally miss a call because it takes so long for the phone to receive notification of the call, but I'd rather miss a call than a text message, as voicemail ALWAYS goes through, whereas a missed text message just goes off into the ether.
I came to this thread hoping to see if the problems had been solved yet, but I figured I should share my issues as well. Also I tried a ton of stuff to get the airrave to work properly even with some really knowledgable sprint techs and nothing worked - there was supposed to be an update out "sometime 2012" though so not sure if that's been pushed yet or not.
Edit: Oh also, I wanted to mention that yes you can lock down the unit to only respond to your phone number(s) pretty easily. Thing has a HUGE range as well so it has that going for it. Oh and it's not a big deal for me but do keep in mind your bill will go up by $1.50 a month for that stupid "administration fee" - but you can work it to get a free upgrade out of the line sometimes so you can make it worth it for you.
Hope this helps!
The only time I needed it was when I had the evo3d, I had no signal in my house. Since I had it I've had the texting bug, it been unplugged in my kitchen for the past 3 months.
I have had the Airvana with no issues with the Evo and then Evo3D. Got my E4TG and had texting issues for the first day, then I was fine for a few months. Starting last Thursday, I can no longer receive texts from Sprint or any carrier, I can send fine. I reset the Airave at least 15 times and still the same issue. Sprint says that's just the way the Airavana model works and sometimes it has text problems. They can't explain why it worked fine for months and then just stopped. I am going to hook up my original Samsung Airave that only did 1x data and see if it still happens. I use wifi at home so no need for the Airvana 3G data, especially if I am going to have more texting issues.
I've had my airave since October 2011 and it's made a HUGE difference in service. I live in an area that the Sprint coverage map says has great voice and full 3G, but in actuality I can barely get 1 bar anywhere in my neighborhood, data is deplorable and, often I was roaming in my own apartment. Because of this I had to argue through 3 CS reps before they just gave me one without trying to charge the $120. I do not have it locked down to my number, and i have not noticed any issues with my internet speed - Netflix works flawlessly on my laptop and through my bluray. I have noticed that my phone will sometimes not switch over once in range and I have to toggle airplane mode to straighten it out. Frustrating, but rare.
I would like to know how one of the the previous posters was able to finagle an upgrade out of the Airave line though.
luckychef28 said:
I've had my airave since October 2011 and it's made a HUGE difference in service. I live in an area that the Sprint coverage map says has great voice and full 3G, but in actuality I can barely get 1 bar anywhere in my neighborhood, data is deplorable and, often I was roaming in my own apartment. Because of this I had to argue through 3 CS reps before they just gave me one without trying to charge the $120. I do not have it locked down to my number, and i have not noticed any issues with my internet speed - Netflix works flawlessly on my laptop and through my bluray. I have noticed that my phone will sometimes not switch over once in range and I have to toggle airplane mode to straighten it out. Frustrating, but rare.
I would like to know how one of the the previous posters was able to finagle an upgrade out of the Airave line though.
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+1
my airrave is awesome .. i had to ***** to like 3 people to get it free with no monthly payment but i finally got it . but when i leave my house i dont get the reception .. even like in my driveway so unless your in an apartment building with thin walls i dont think the reception would even reach anyone elses place
I love mine. You finally get some decent 3g speeds. I don't think you have to worry about locking it though. The range isn't that far and you have to also take into account that not everyone has a sprint phone. Plus it doesn't effect my computer speeds at home. We can have Netflix going on two computers and i can talk on the phone with no hiccups.
Sent from Team KC's founding member HTC Evo 4G LTE.
Thanks for the replies, everyone. Where I currently live, I have decent coverage, but I wanted to have it before I moved. I REALLY hope I don't have any text issues, because that would really irritate me. As far as admin fees, I doubt I'll be charged anything. Being as that I'm a store manager, every fee so far has been waived. It also meant I was able to get my E4GT for $50 the day it came out.
I have the texting issue... they have reset the air rave continuously, replaced it twice... and it still base the same problem. Doesn't matter if I am connected to wifi or not.
Slash8915 said:
Thanks for the replies, everyone. Where I currently live, I have decent coverage, but I wanted to have it before I moved. I REALLY hope I don't have any text issues, because that would really irritate me. As far as admin fees, I doubt I'll be charged anything. Being as that I'm a store manager, every fee so far has been waived. It also meant I was able to get my E4GT for $50 the day it came out.
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The Epic 4G Touch forum, as well as the XDA site is rife with complaints about the Airave. I had it and I had the problem with handing off calls once I left its range but my kids had tons of problems with text messages queuing up. Others swear by it.
Just remember: You have to return it or they will charge you for the device. Not hard but when I returned mine they tried to charge me. I think it was $250. I kept my tracking number tho so no problem... Except for one more 30 minute to Sprint.
Do not, I repeat do not lock the airrave down so only you can use it.
This results in anyone else trying to use a sprint phone within the airraves coverage not able to get service at all.
Sent from my iPad using Tapatalk HD
R1ptide said:
Do not, I repeat do not lock the airrave down so only you can use it.
This results in anyone else trying to use a sprint phone within the airraves coverage not able to get service at all.
Sent from my iPad using Tapatalk HD
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And yet if you don't lock it down you allow anybody with Sprint service to use your internet... unlimited... unknowingly... Yeah, the last thing I want is for my wacked out neighbor downloading kiddie porn through my internet connection.
My Contract is up in January. And I don't believe i'm staying with Sprint. I pay only $82 with my employee discount and I like the whole "Unlimited" but I feel as if with the whole slow data and never getting a chance to experience "4G", on my Epic 4G, I may change to T-Mobile or its MVNO "Simple Mobile"
What about you guys?
Edit: I believe I posted this in the wrong section if it fits in the General Discussion threads can someone move it their or if it's fine here then ok lol. Just don't want people flaming me
Phantomg93 said:
My Contract is up in January. And I don't believe i'm staying with Sprint. I pay only $82 with my employee discount and I like the whole "Unlimited" but I feel as if with the whole slow data and never getting a chance to experience "4G", on my Epic 4G, I may change to T-Mobile or its MVNO "Simple Mobile"
What about you guys?
Edit: I believe I posted this in the wrong section if it fits in the General Discussion threads can someone move it their or if it's fine here then ok lol. Just don't want people flaming me
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Its a question but at the same time its more of a discussion to talk about so I think its fine here, but honestly if I change cariers id be paying 200 +, and right now I'm at 196 for 3 lines, with tep for every line, and 1400 shared mins.
And I don't care for 4g I don't rely on it. If I need **** done that fast I have it done before I'm on the road. And wherever I go 3g doesn't take so long so I'm good and if it is so what I'm saving money
Sent from my SPH-D700 using xda premium
XxLostSoulxX said:
Its a question but at the same time its more of a discussion to talk about so I think its fine here, but honestly if I change cariers id be paying 200 +, and right now I'm at 196 for 3 lines, with tep for every line, and 1400 shared mins.
And I don't care for 4g I don't rely on it. If I need **** done that fast I have it done before I'm on the road. And wherever I go 3g doesn't take so long so I'm good and if it is so what I'm saving money
Sent from my SPH-D700 using xda premium
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Yeah I see in your situation staying seems the good option and I don't need 4G either but I wish I could personally see how fast it is compared to 3G you know. And where I live I don't get that great signal nor speeds. I always feel like im on edge with my usual 200kbps down lol
Phantomg93 said:
the whole slow data
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Have you considered getting the Sprint AIRAVE ? You could get it for free if you're speeds are terrible (as wth the rest of us) http://now.sprint.com/airave/?id16=airave
Jbluna said:
Have you considered getting the Sprint AIRAVE ? You could get it for free if you're speeds are terrible (as wth the rest of us) http://now.sprint.com/airave/?id16=airave
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Had no idea they even had that. But if my data outside around my area sucks, would this change anything really?
Phantomg93 said:
Had no idea they even had that. But if my data outside around my area sucks, would this change anything really?
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Nope only works in your house lol I have one its works through out my entire house and my house is pretty big. I would recommend it if your signal sucks at home.
Sent from my SPH-D700 using XDA
CrfEpic4g said:
Nope only works in your house lol I have one its works through out my entire house and my house is pretty big. I would recommend it if your signal sucks at home.
Sent from my SPH-D700 using XDA
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Oh neh my signal inside is actually the same outside as well, except in the basement of course. I honestly can say i've probably seen my Epic hit 1.5mbps down less than 10 times since 5months ago when I downloaded the speedtest app. It's a fun app
Honestly by the time that Jan rolls around i'm sure youll have a different opionion of Sprint.
I'm one of the biggest Sprint haters there are (i've had them since my original SERO plan though, but i also keep my T-Mobile line as well - both have their ups and downs)
to be honest, Sprint has been getting a lot better lately (it seems like they just flipped something here in Phoenix about two weeks ago), as i went from .2 down to 1.2Mbps down pretty much everywhere i go, and the whole WiMax "4G" thing, just get an LTE phone and you'll get way better "4G" than the epic could ever handle anyway.
Some people are randomly reporting 4G LTE on their Evo LTE phones and i've seen results as high as 42Mbps posted around, so that's what i'd be looking forward too if i were you
yes
I love sprint. verizon may be faster, but sprint is way cheaper unless you get some kind of discount with verizon. I don't need blazing fast speeds, my wifi takes care of that!
I was THIS close to ditching Sprint. Even called and put in a request to cancel, opened service with T-Mobile, bought an HTC One S... but T-Mobile's coverage just wasn't good enough. Undid everything (the Sprint cancellation hadn't gone through yet), returned the One S, canceled T-Mobile.
I am out of contract but my wife is still under contract until September. At that point we will move on to another carrier. The thing about Sprint is despite their offering more for the same cost as the other carriers, they also don't have any option of paying less to get less-inclusive service. Say I want to save money by ditching the texting plan and using Google Voice instead, or maybe I don't need 1500 minutes and I'd rather save some dosh by reducing that number. Those are options on the other carriers but not Sprint.
Not that Sprint is a bad price for what you get, but you can save $20-$50/mo on the other carriers. That combined with the slow data has me wanting to move elsewhere. Wish T-Mobile had worked out because they're by far the cheapest, but now it's looking like Verizon. Only problem with them is their love of locked down Motorola phones. But their LTE coverage is awesome, they have LTE at my parents' house (where I get 1 bar on Sprint and no coverage at all on T-Mobile).
Mama Luigi said:
I was THIS close to ditching Sprint. Even called and put in a request to cancel, opened service with T-Mobile, bought an HTC One S... but T-Mobile's coverage just wasn't good enough. Undid everything (the Sprint cancellation hadn't gone through yet), returned the One S, canceled T-Mobile.
I am out of contract but my wife is still under contract until September. At that point we will move on to another carrier. The thing about Sprint is despite their offering more for the same cost as the other carriers, they also don't have any option of paying less to get less-inclusive service. Say I want to save money by ditching the texting plan and using Google Voice instead, or maybe I don't need 1500 minutes and I'd rather save some dosh by reducing that number. Those are options on the other carriers but not Sprint.
Not that Sprint is a bad price for what you get, but you can save $20-$50/mo on the other carriers. That combined with the slow data has me wanting to move elsewhere. Wish T-Mobile had worked out because they're by far the cheapest, but now it's looking like Verizon. Only problem with them is their love of locked down Motorola phones. But their LTE coverage is awesome, they have LTE at my parents' house (where I get 1 bar on Sprint and no coverage at all on T-Mobile).
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Your not very great at making decisions before you pursue them do you?
I mean you just dont go and sign up with another carrier and buying a phone without knowing how their service is, etc... and you hadn't even completed the cancelation process with sprint.
And you too can lower your plan by shared minutes and other things...
Dude you have the choice of 700,1400, or 2.... or unlimited shared minutes.
And at my grandparents place its the same 1 bar but who cares it still works decent and uh did we forget about WiFi? haha.
Coverage isn't the ultimate ground breaking deal factor into choosing a carrier, yes its a factor but if its decent its fine by most people's standard it is.
And No matter who i go to besides Sprint my bill with 3 lines and everything unlimited except shared minutes is above 200+ and i have a 20%+ discount depending on the carrier.
XxLostSoulxX said:
Your not very great at making decisions before you pursue them do you?
I mean you just dont go and sign up with another carrier and buying a phone without knowing how their service is, etc... and you hadn't even completed the cancelation process with sprint.
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I was trying it out. My contract is up (my wife's isn't) so I figured why not give T-Mobile a shot. If I like them I'll leave Sprint. If not, that's why there's a 14-day grace period. Loved the phone of course. The coverage just wasn't quite there. I specifically chose this past weekend because I was traveling a lot and I wanted to see how my service was in various places.
I knew from the outset that I would be roaming with T-Mobile most of the time. They don't have native coverage in central and eastern Wisconsin. I can deal with it, but the thing is once my wife's contract is up with Sprint she's going to hop on whatever provider I have, and she didn't want to be stuck on T-Mobile. So that's why I got rid of it.
XxLostSoulxX said:
And you too can lower your plan by shared minutes and other things...
Dude you have the choice of 700,1400, or 2.... or unlimited shared minutes.
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I'm already on Sprint's lowest minute plan and I can't go any lower. 1500 shared minutes on a family plan is about 1000 more than we use each month. Not saying more minutes is a bad thing, just that I can't save any money by dropping to a lower plan.
XxLostSoulxX said:
And at my grandparents place its the same 1 bar but who cares it still works decent and uh did we forget about WiFi? haha.
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Yeah my in-laws and parents both have wifi, so of course everything works at their houses. Then again, I feel that if I'm paying over $100 every month for phone service, I should have a phone that works everywhere. Beyond that, I'd rather have a decent smartphone with coverage than an awesome one without.
XxLostSoulxX said:
Coverage isn't the ultimate ground breaking deal factor into choosing a carrier, yes its a factor but if its decent its fine by most people's standard it is.
And No matter who i go to besides Sprint my bill with 3 lines and everything unlimited except shared minutes is above 200+ and i have a 20%+ discount depending on the carrier.
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Yes, that's the exact issue, and the whole purpose of my post. For people who want unlimited everything, Sprint is probably the cheapest option. If you want every line to be a smartphone, it's also the cheapest option. If you can live with a smaller number of minutes, and are willing to use Google Voice for texting, Sprint actually becomes the most expensive.
Basically Sprint has the lowest maximum cost and the highest minimum cost. Everyone gets a premium plan whether they want it or not. If you want to save a little money, there's nothing you can do. I'm not saying Sprint is a bad carrier; it's just that they're not for everyone. For you they might be a perfect fit.
brad162 said:
Honestly by the time that Jan rolls around i'm sure youll have a different opionion of Sprint.
I'm one of the biggest Sprint haters there are (i've had them since my original SERO plan though, but i also keep my T-Mobile line as well - both have their ups and downs)
to be honest, Sprint has been getting a lot better lately (it seems like they just flipped something here in Phoenix about two weeks ago), as i went from .2 down to 1.2Mbps down pretty much everywhere i go, and the whole WiMax "4G" thing, just get an LTE phone and you'll get way better "4G" than the epic could ever handle anyway.
Some people are randomly reporting 4G LTE on their Evo LTE phones and i've seen results as high as 42Mbps posted around, so that's what i'd be looking forward too if i were you
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Their is no way that can be true about the 42mbps because currently no phone even on LTE can handle that much speed unless their battery dies within 6 minutes lol. And here is my reason for switching:
I like to always stay updated with phones, I usually never have a phone longer than a year without getting a new one that's just me. Coming from T-Mobile I had the easy life of simply buying a phone and switching sim cards and that's it. I never liked cdma phones because they lacked the sim card, so I never bothered buying a sprint phone because 1 I didn't know how to switch my # over to it(now I do) and etc etc it seemed like a hassle.
Another reason is although Sprint has nice phones, they honestly don't have variety compared to T-Mobile. The SG3 would be the only reason I'd stay, but I don't want to pay full price for it and I don't want to stay with my OG Epic till January. I don't have to pay the Early Termination Fee because my job has benefits with Sprint.
In all fairness, besides their unlimited plan that I love, I would stay with the Epic and hold off until January but now paying $90 a month, going to a MVNO like Simple Mobile who uses GSM and T-Mobiles service, I'd save $ and it would definitely help me out financially. So im switching just based on personal reasons and financial that's all.
Mama Luigi said:
I was trying it out. My contract is up (my wife's isn't) so I figured why not give T-Mobile a shot. If I like them I'll leave Sprint. If not, that's why there's a 14-day grace period. Loved the phone of course. The coverage just wasn't quite there. I specifically chose this past weekend because I was traveling a lot and I wanted to see how my service was in various places.
I knew from the outset that I would be roaming with T-Mobile most of the time. They don't have native coverage in central and eastern Wisconsin. I can deal with it, but the thing is once my wife's contract is up with Sprint she's going to hop on whatever provider I have, and she didn't want to be stuck on T-Mobile. So that's why I got rid of it.
I'm already on Sprint's lowest minute plan and I can't go any lower. 1500 shared minutes on a family plan is about 1000 more than we use each month. Not saying more minutes is a bad thing, just that I can't save any money by dropping to a lower plan.
Yeah my in-laws and parents both have wifi, so of course everything works at their houses. Then again, I feel that if I'm paying over $100 every month for phone service, I should have a phone that works everywhere. Beyond that, I'd rather have a decent smartphone with coverage than an awesome one without.
Yes, that's the exact issue, and the whole purpose of my post. For people who want unlimited everything, Sprint is probably the cheapest option. If you want every line to be a smartphone, it's also the cheapest option. If you can live with a smaller number of minutes, and are willing to use Google Voice for texting, Sprint actually becomes the most expensive.
Basically Sprint has the lowest maximum cost and the highest minimum cost. Everyone gets a premium plan whether they want it or not. If you want to save a little money, there's nothing you can do. I'm not saying Sprint is a bad carrier; it's just that they're not for everyone. For you they might be a perfect fit.
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Yeah i can understand i forgot that you said yours was up and not hers but how come you dont have the same time as she does.
Phantomg93 said:
Their is no way that can be true about the 42mbps because currently no phone even on LTE can handle that much speed unless their battery dies within 6 minutes lol. And here is my reason for switching:
I like to always stay updated with phones, I usually never have a phone longer than a year without getting a new one that's just me. Coming from T-Mobile I had the easy life of simply buying a phone and switching sim cards and that's it. I never liked cdma phones because they lacked the sim card, so I never bothered buying a sprint phone because 1 I didn't know how to switch my # over to it(now I do) and etc etc it seemed like a hassle.
Another reason is although Sprint has nice phones, they honestly don't have variety compared to T-Mobile. The SG3 would be the only reason I'd stay, but I don't want to pay full price for it and I don't want to stay with my OG Epic till January. I don't have to pay the Early Termination Fee because my job has benefits with Sprint.
In all fairness, besides their unlimited plan that I love, I would stay with the Epic and hold off until January but now paying $90 a month, going to a MVNO like Simple Mobile who uses GSM and T-Mobiles service, I'd save $ and it would definitely help me out financially. So im switching just based on personal reasons and financial that's all.
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And no, yes you can handle those speeds your most likely never going to hit them in real life performance but it does show its hitting it.
not 40mbps because of their coverage but here
XxLostSoulxX said:
Yeah i can understand i forgot that you said yours was up and not hers but how come you dont have the same time as she does.
And no, yes you can handle those speeds your most likely never going to hit them in real life performance but it does show its hitting it.
not 40mbps because of their coverage but here
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I didn't mean so say it like that but yes LTE can hit those speeds, but on a phone I have yet to see
Phantomg93 said:
I didn't mean so say it like that but yes LTE can hit those speeds, but on a phone I have yet to see
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My video I posted shows about 20Mbps what makes you think another 20 is going to kill the battery any quicker unless its working at those speeds for a long period of time.
Sent from my SPH-D700 using xda premium
XxLostSoulxX said:
My video I posted shows about 20Mbps what makes you think another 20 is going to kill the battery any quicker unless its working at those speeds for a long period of time.
Sent from my SPH-D700 using xda premium
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Your probably right who knows
Phantomg93 said:
Your probably right who knows
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Okay here it goes last vid post but this is even back in 2011 and VZW hitting 42MBps.
XxLostSoulxX said:
Okay here it goes last vid post but this is even back in 2011 and VZW hitting 42MBps.
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You do know that version of Speedtest never supported LTE yet right? Especially since LTE truly started rolling out around the time the version was made. So im going to say that this video isn't proof of a phone hitting those speeds rather than a simple glitch...For the Evo hell yes that looks exactly like Sprint network speeds haha...
So I noticed a couple minutes ago my service completely went out, I live in Lancaster ca could these be some signs of 4g lte?
khrizg35 said:
So I noticed a couple minutes ago my service completely went out, I live in Lancaster ca could these be some signs of 4g lte?
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I have been going through the same thing in the Washington DC area. I am notified that I have 3g coverage but when I try to use it, there is absolutely no connectivity. After spending MANY hours on the line with the customer service people at Sprint (trying to update profile, trying to update PRL, them resetting everything on their end, etc.....) I was told that the area I was in was going through the Vision upgrade. While this made me happy, what they told me was that it could be up to a month before normal service was properly restored. They are taking down the older motorola towers and putting up new samsung towers.
I would recommend that you get in touch with them so they can note it on your account that you are having connectivity issues. I was told (and I have it in writing) that they will go back and adjust the account in arrears to reflect the amount of time you had issues with their service.
I've been having problems with coverage in the Louisville KY area as well. I called Sprint and reported it. I wish it was LTE lol.
warky said:
I've been having problems with coverage in the Louisville KY area as well. I called Sprint and reported it. I wish it was LTE lol.
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Well hopefully when they finally flip the almighty switch it will be worth the headache and pain of dealing with LoS......until then, I just get in touch with them every day to make sure they will adjust my account properly and eagerly await the arrival of LTE speeds!!!!
I think they r working on lte in Miami finally. Lately my phone goes in and out of roaming in known sprint areas....
Here's hoping.
tkepk181 said:
Well hopefully when they finally flip the almighty switch it will be worth the headache and pain of dealing with LoS......until then, I just get in touch with them every day to make sure they will adjust my account properly and eagerly await the arrival of LTE speeds!!!!
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That's awesome! What do they do for you everyday if I may ask?
punwik said:
That's awesome! What do they do for you everyday if I may ask?
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I log into my Sprint account and use the Chat feature to just mention that I wanted to have my account updated that as of today I am still experiencing LoS issues and ask that they make a note on my account so that when they have finished the work in my area and restored my service, I will get properly compensated for the lost time of service. I do this via the online chat because I can not only save my chats as PDF but they also will e-mail me a copy of the chats. I have everything that is discussed in writing so if they try to say well sir we weren't notified of this issue I can tell them that they most certainly were and they had better made the appropriate adjustments!! :laugh:
I've been with Sprint for a while now. Lately i've had a lot of complaints that people can't get to me. My girlfriend never gets notified when she gets a voicemail.
It takes us 3-4 times to dial any number.I've been missing important call for the last 2 months. One of them including my grandfather passing away.
It's really bad at my work. No signal at all and always roaming. I cannot continue to use this service.
I've called customer support and they told me that they are aware that a lot of people have had missed calls since March when they started rolling out the network vision upgrade. So for the last months I can get at least 4 people that have the same problem. Nothing is getting resolved and it seems nobody cares.
I took my phone in to get it check out by a tech and there is nothing wrong with it. Since I know of at least 4 other persons experiencing this, I'm sure now that this is not an issue with me.
What I am asking is why do I need to keep paying for a service that I cannot rely on? I have missed important calls, one of them regarding a family member passing away. I can barely make any calls. The data is really slow, pathetic. I cannot count on the Sprint network to do any of the basic functions that I am paying for.
I have tried to call Sprint to get any type of conpenssation or to get them to let me move but they keep telling me that it will all be better.
Anyone got any suggestions. I cannot stay with a company that is responsible for missing the last call i might have gotten from my granfather.
apatcas said:
I've been with Sprint for a while now. Lately i've had a lot of complaints that people can't get to me. My girlfriend never gets notified when she gets a voicemail.
It takes us 3-4 times to dial any number.I've been missing important call for the last 2 months. One of them including my grandfather passing away.
It's really bad at my work. No signal at all and always roaming. I cannot continue to use this service.
I've called customer support and they told me that they are aware that a lot of people have had missed calls since March when they started rolling out the network vision upgrade. So for the last months I can get at least 4 people that have the same problem. Nothing is getting resolved and it seems nobody cares.
I took my phone in to get it check out by a tech and there is nothing wrong with it. Since I know of at least 4 other persons experiencing this, I'm sure now that this is not an issue with me.
What I am asking is why do I need to keep paying for a service that I cannot rely on? I have missed important calls, one of them regarding a family member passing away. I can barely make any calls. The data is really slow, pathetic. I cannot count on the Sprint network to do any of the basic functions that I am paying for.
I have tried to call Sprint to get any type of conpenssation or to get them to let me move but they keep telling me that it will all be better.
Anyone got any suggestions. I cannot stay with a company that is responsible for missing the last call i might have gotten from my granfather.
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Sell your phones use it to pay eta and go to what ever service provider you want.
Sent from my SPH-D710 using Tapatalk 2
daniel4653 said:
Sell your phones use it to pay eta and go to what ever service provider you want.
Sent from my SPH-D710 using Tapatalk 2
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OK. you obviously didnt read everything... and thats ok. thank you for your opinion but that's not going to happen.
Selling my phones to pay an EFT because of spotty service is not justifiable.
If it has been driving you crazy which it seems to have since you miss important calls. Go with Verizon which will probably solve all your problems.
And you said it yourself that you cannot stay with a company that gives you problems so go to another company that will satisfy you
How does that not solve your problem.
Sent from my SPH-D710 using Tapatalk 2
You not being happy in no way entitles you to get out of a contract fee free. Network vision is supposed to dramatically increase usability and from what I've read from people it has. For every four people you know that's having service issues I can guarantee there's a hundred who don't. You're on a website with information on different things to try to fix any possible problem. If you truly don't like the service suck it up and pay the etf
Sent from my SPH-D710 using xda app-developers app
I think the OP is asking what the suggested method is for convincing Sprint that he should not have to pay any fees to terminate service because essentially Sprint is not upholding their side of the contract. In other words, what is the procedure for claiming breach of contract on Sprint? And yes, breach of contract is a legal means to get out of a contract without being obligated to pay any fees and sometimes is enough to get rewarded compensation for those months that you were paying for and not receiving service.
I'm in mostly the same boat as the OP but fortunately the only thing I ever use is text messaging and data through wifi so it doesn't bother me that I can't make or receive calls at work or home much less get any kind of data at either location besides wifi. For the most basic of plans, Sprint charges me less than Verizon would which is why I moved to them but it is a bit disappointing to have a phone where 1/2 of the features (arguably the more important 1/2) don't work.
fiernaq said:
I think the OP is asking what the suggested method is for convincing Sprint that he should not have to pay any fees to terminate service because essentially Sprint is not upholding their side of the contract. In other words, what is the procedure for claiming breach of contract on Sprint?
I'm in mostly the same boat as the OP but fortunately the only thing I ever use is text messaging and data through wifi so it doesn't bother me that I can't make or receive calls at work or home much less get any kind of data at either location besides wifi. For the most basic of plans, Sprint charges me less than Verizon would which is why I moved to them but it is a bit disappointing to have a phone where 1/2 of the features (arguably the more important 1/2) don't work.
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Force roam all the time like crazy. I have seen couple people who were asked to leave sprint due to that with no etf. Under no circumstances I would do that but that's what others have done before.
When Network Vision took place around my area, things got really bad until everything was set up and running. Well worth the wait
Sent from my SPH-D710 using xda premium
locoboi187 said:
When Network Vision took place around my area, things got really bad until everything was set up and running. Well worth the wait
Sent from my SPH-D710 using xda premium
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Yup
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http://www.engadget.com/2012/09/13/sprint-flipping-the-lte-switch-in-boston-and-chicago/
If they are aware of a problem in your area with service and have no eta u can cancel with no etf. When sprint Renegotiated its deals with Verizon and the coverage shrank in certain areas I know for a fact they let 100's if not thousands of people cancel freely so I see this as no different
Edit: if u get no where with regular csr pm me for the number for executive services they will let u cancel for sure with no etf
Sent from my SPH-D710 using XDA
Thank you all for the answers.
In my book i cannot stay with Sprint out of principle. Because of them my phone never ringed when my grandfather called me on the night before he died.
My eft after talking to a representative is only 100$.
It should be zero if your phone doesn't work.
Sprint cost me $300 dollars a few weeks ago. Good like trying to get anything out of them.
Sorry for your loss, yes sprint sucks, i hope to leave it soon.
apatcas said:
Service issue
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You might want to voice up on sprint forums rather than on XDA, there are few sprint employees here.
Or put your phone up on MP if its a epic touch for example post it cheap around $150-175 for a quick sell and use that money if they do end up charging you $100.
Sent from my SPH-D710 using Tapatalk 2
There was a cell site that covered my gf's old workplace and the bowling alley across the street we bowled at that was a data black hole for years. I don't know if it's improved but we don't go there anymore. There are just some buildings that are horrible for rf penetration. The moment you step outside, you get service and signal. There's always the possibility that there's some electronics or machines in the building that are creating interference in the frequency band these phones operate in.
locoboi187 said:
When Network Vision took place around my area, things got really bad until everything was set up and running. Well worth the wait
Sent from my SPH-D710 using xda premium
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Same here
heres a great idea....instead of complaining why dont you be proactive and cancel ur service and go to another carrier. Other than that xda is not a site to whine and complain about sprint or your service which most of us do not experience since we do not live where you do.
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