Hi,
Bit annoyed, i'll tell you what happened.
SO ... i was happy with my One X, didn't have the screen flicker, or artifacts, or the bad battery life problems.
Then 1.29.401 came along and changed all that. Screen flickers regularly now, and the battery seems to drain a lot faster.
I called HTC, reset the phone, yada yada yada.
HTC told me to go back to where i got it from to DOA it, even though the phone was more than two weeks old. I call the store's support hotline, they said they would "probably" DOA it if the phone was "like new" ...
It's like new because it IS new, so fine.
I go to the store, wait in line for a good 1-1.5 hrs.
Then comes what we all despise.
"Well ... i can't see anything wrong with it."
That's just GREAT!
I spend another 10 minutes trying to explain that it's most noticeable on greys, etc, etc. FINALLY i get him to notice the flickering. He said we'll need your phone for 3 weeks approx. I refuse, he says tough luck. No DOA, no refund. They'll send it in for "repair".
Now ... all of you here KNOW that a phone doesn't get "repaired". If it's not software, they'll send you new hardware. Simple.
Anyway ... i walk out of the store. I Call HTC again. Same story. Dude tells me all he can do for me is to collect it, will take 10 days.
And then i got pissed off ...
This is how i got them to escalate the case:
Me: "Your update ruined my phone. I didn't have problems before, you not only sold me faulty hardware, you ruined my phone after selling it to me."
Rep: "We have to follow procedures, i cannot just give you another phone."
Me: "But you can just go ahead and break it?"
Rep: "Well ..."
Me: "You sold me faulty hardware, you broke it after you sold it to me. This is your responsibility. I am not going to take days off and incur further costs because you -as a company- are playing hide and seek. You won't 'fix' this phone at all. I don't see some poor schmuck with a soldering iron going at it on a microscopic 10 layer board. You want me to send you the phone for you to throw on a pile and then you'll have to send me a new one anyways. This is a hardware problem."
Rep: "I'll escalate the case for you."
Cue long and boring Q&A...
We'll see what happens. I hope they send me a new phone. I don't want to jump through hoops to get proper and decent service. This phone is expensive, i bought it unlocked and unbranded. They should just stop playing games!
I know you read this HTC, please treat your customers better.
Kr,
-Kevin
I'm dreading updating to 1.29 in case it ruins my phone
HTC whore said:
I'm dreading updating to 1.29 in case it ruins my phone
Click to expand...
Click to collapse
The way i see it, it's already in some state of disrepair.
I think the backlight is just PWM controlled since it's leds anyway.
They are probably using some PWM capable pin off of something and some transistors. Either this line is being spiked by something (like RF, or static discharge), or it can't provide enough current to drive the transistors in a stable manner.
I dno, but the second i saw it, i was sure it's a hardware issue.
This is, I could quite conceivably have the issue but I just might not notice it - everyone's eyes are different. I mean I can read things at great distance and have perfect 20/20 vision but I've not had a single issue with my handset at all
EddyOS said:
This is, I could quite conceivably have the issue but I just might not notice it - everyone's eyes are different. I mean I can read things at great distance and have perfect 20/20 vision but I've not had a single issue with my handset at all
Click to expand...
Click to collapse
Trust me, you'll know when you have it. It's pretty obvious. It's like a pulsing stroboscope.
There are topics about flickering and HTC answers, no need to open a thousand
vegetaleb said:
There are topics about flickering and HTC answers, no need to open a thousand
Click to expand...
Click to collapse
Yet, the answers all differ?
p13 said:
Yet, the answers all differ?
Click to expand...
Click to collapse
looky here, read the entire first post..
http://forum.xda-developers.com/showthread.php?t=1617009
double_ofour said:
looky here, read the entire first post..
http://forum.xda-developers.com/showthread.php?t=1617009
Click to expand...
Click to collapse
Thanks!
p13 said:
Yet, the answers all differ?
Click to expand...
Click to collapse
That's because, in the absence of any real information, people keep making things up. Then, multiple people buy in to whatever the guess of the day is and it starts being treated as fact.
Here are some facts:
- The issue is most likely Teg3 related as it's not occuring on the One XL.
- It's not the physical display or related h/w as the One XL isn't experiencing any similar issues.
- It's most likely s/w as the Teg3-based Asus Prime had similar issues and they were resolved after multiple updates.
- Resolution is most likely out of HTC's control as Nvidia' drivers and low-level code are proprietery; meaning they have to make the revisions.
- Phone's at the height of their flickering score lower on the AnTuTu 2D test. When rebooted they score normally. This points to s/w.
- Further supporting that, the below quote if from a very well respected dev here on XDA.
designgears said:
Pretty sure this has to do with the crappy gfx drivers. The same thing that cause the camera to have issues and the notification bar. While I had the international one x, the phone benched really well while those problems weren't happening, but as soon as I was able to reproduce them and ran the tests again, score was reduced by a lot.
I could reboot the phone and the problems would go away, only to come back after some use.
Click to expand...
Click to collapse
In the absence of hard fact it's normal to speculate. It's not normal to accept that speculation in place of fact when it's not provided by people with h/w or s/w engineering experience any greater than your own.
I think the At&t version has a little different screen. I keep seeing it it brighter and it has a little different coloring. Could be software controlling that, but I think its more likely just that they have improved the build quality of the display. Better quality then the first batches that came on the first batches of the Htc One X with Tegra 3. I have read that the newest batch of them have better displays.
Look around the 7:05 mark
http://www.droid-life.com/2012/05/0...tegra-3-quad-core-vs-snapdragon-s4-dual-core/
MadHatter01 said:
I think the At&t version has a little different screen. I keep seeing it it brighter and it has a little different coloring. Could be software controlling that, but I think its more likely just that they have improved the build quality of the display. Better quality then the first batches that came on the first batches of the Htc One X with Tegra 3. I have read that the newest batch of them have better displays.
Click to expand...
Click to collapse
It has the same panel ID's and vendor codes as the One X.
BarryH_GEG said:
That's because, in the absence of any real information, people keep making things up. Then, multiple people buy in to whatever the guess of the day is and it starts being treated as fact.
Here are some facts:
- The issue is most likely Teg3 related as it's not occuring on the One XL.
- It's not the physical display or related h/w as the One XL isn't experiencing any similar issues.
- It's most likely s/w as the Teg3-based Asus Prime had similar issues and they were resolved after multiple updates.
- Resolution is most likely out of HTC's control as Nvidia' drivers and low-level code are proprietery; meaning they have to make the revisions.
- Phone's at the height of their flickering score lower on the AnTuTu 2D test. When rebooted they score normally. This points to s/w.
- Further supporting that, the below quote if from a very well respected dev here on XDA.
In the absence of hard fact it's normal to speculate. It's not normal to accept that speculation in place of fact when it's not provided by people with h/w or s/w engineering experience any greater than your own.
Click to expand...
Click to collapse
The antutu thing: when rebooted, the flicker doesn't disappear, but the benchmark score returns to normal, that would indicate that the antutu benchmark score is entirely different to the flickering
I do understand your points however, I'm just not convinced it is software. And that HTC /nvidia whoever are trying to bodge the software to make it work with crappy hardware that isn't working correctly. Personally id rather have the hardware that worked in the first place without any fixes.
Sent from my HTC One X using XDA
Yes, but I think they have improved on the build quality of the lcd. Sometimes it takes a couple of batches to get through before they have perfected the model.
lawrence750 said:
The antutu thing: when rebooted, the flicker doesn't disappear, but the benchmark score returns to normal, that would indicate that the antutu benchmark score is entirely different to the flickering
Click to expand...
Click to collapse
My phone and other phones that don't flicker have AnTuTu 2D scores that never change. There most likely is a h/w component to the problem. Speculation is that there's some inconsitency between Teg3 chips and the range they're responding in is outside what the s/w's anticipating. Flickering is just one of the graphics issues. At this point there's nothing to indicate they all aren't related. You can assume that outside the SoC and radios, most parts are common between the X and XL to save on component and production costs. I'd also assume that most of the HTC developed s/w is common to both phones also. The fact that the XL isn't having graphics issues points to something Teg3 related. Especially because the Prime had some of the same funky issues at launch. While it may defy logic, the issues on the Prime were resolved with s/w.
Related
Were do I start......My first One x had dead pixels and dust under screen, 2nd big yellow blob on grey or dark screens, 3rd Vibration stopped working, dead pixels and the last one had 3 dead pixels.... The phone its self is fantastic but HTC's build quality is dire...I have lost all faith in HTC, Luckily the Carphone Warehouse managed to exchange my phone for a different model of the same spec, as I was still within 28 days and because I had had so many exchanges.
@Op
In all the 8 years I use HTC I must be very lucky once again my phone is 100% correct, no issues what so ever, I love the HTC One X.
I feel sorry for you, you have such a bad luck.
I was gonna purchase one x to replace my 4s. But not anymore.
nohcho said:
I was gonna purchase one x to replace my 4s. But not anymore.
Click to expand...
Click to collapse
Well, ok. A headache, for sure, but everyone who has had a defect has sent it back and got it replaced and eventually got a good one. Most people don't have problems at all. I know I don't have anything wrong with mine. Just try to buy from someone you can get it swapped out at easily so you can make sure you get a good one. The defects are annoying, but I have no doubt they will get worked out. It's all part of early adoption.
I haven't really paid attention to the defects threads, but are newer versions nearly defect free yet? Or are they just as likely to be bad?
On my 4th too, but so far (touch wood) I have a keeper I think.
1st was yellow stains on screen
2nd was unusable GPS
3rd was yellow spots (battery hitting 65C)
4th has lasted nearly two weeks so far (yay!)
It's not perfect - there is a small amount of light leakage at the bottom of the screen and GPS is not perfect, but nothing that would warrant an exchange.....yet.
Not sure if it is just the UK thats had problems, but T-Mobile confirmed when I returned my second that they had a load of returns - had to wait for stock to come back in before they could exchange.
Now I've had one though, I think I might find it hard to swap for any other phone, despite its flaws.
There will always be a sense of 'the phone it could/should have been' though - I guess they had to leave something to improve for the Two X
Only real remaining issue for me is the heat and battery life but I guess they are the sacrifices we have to make for adopting new technology.
Incredible to read, awful for you.
Touch wood indeed, hopefully it will be ok this time.
In the 8 years experience I have with HTC I never experienced such thing.
My previous devices, HTC Universal, Kaiser, Artemis, Blackstone, HD2, and now One X and no problem once again, amazing isn't?
I can't believe it, so much luck I have.
One thing you probably must admit, the service of HTC must be great if they try to fix your device 4 times in a row isn't?
And they must have done that very quick as well because the device isn't that long on the market (1, max 2 months?).
Honestly, I wish you good luck with the current device.
Edit; I see you both (Op and you) come from the UK, could it be possible HTC shipped some bad quality samples to the UK?
It's just a taught.
gonzo99 said:
On my 4th too, but so far (touch wood) I have a keeper I think.
1st was yellow stains on screen
2nd was unusable GPS
3rd was yellow spots (battery hitting 65C)
4th has lasted nearly two weeks so far (yay!)
It's not perfect - there is a small amount of light leakage at the bottom of the screen and GPS is not perfect, but nothing that would warrant an exchange.....yet.
Not sure if it is just the UK thats had problems, but T-Mobile confirmed when I returned my second that they had a load of returns - had to wait for stock to come back in before they could exchange.
Now I've had one though, I think I might find it hard to swap for any other phone, despite its flaws.
There will always be a sense of 'the phone it could/should have been' though - I guess they had to leave something to improve for the Two X
Only real remaining issue for me is the heat and battery life but I guess they are the sacrifices we have to make for adopting new technology.
Click to expand...
Click to collapse
got mine delivered approx 2 weeks ago and not had any problems at all.
Laurentius26 said:
Incredible to read, awful for you.
Touch wood indeed, hopefully it will be ok this time.
My previous devices, HTC Universal, Kaiser, Artemis, Blackstone, HD2, and now One X and no problem once again, amazing isn't?
Click to expand...
Click to collapse
I had a Touch Pro 2 and then a Desire Z and had no problem with either of them, so it does seem that something went wrong with the HOX
Laurentius26 said:
One thing you probably must admit, the service of HTC must be great if they try to fix your device 4 times in a row isn't?
And they must have done that very quick as well because the device isn't that long on the market (1, max 2 months?).
Click to expand...
Click to collapse
Well actually the praise goes to T-Mobile, they are the ones who swapped without any questions - and without checking if they were rooted
The first 3 lasted about 7 days each - I got to know the delivery driver exchanging them quite well!
Laurentius26 said:
Edit; I see you both (Op and you) come from the UK, could it be possible HTC shipped some bad quality samples to the UK?
It's just a taught.
Click to expand...
Click to collapse
It's possible. It's also possible that they rushed the launch to get out ahead of the S3 and consequently cut some corners.
---------- Post added at 12:49 AM ---------- Previous post was at 12:44 AM ----------
crsnwby said:
this phone is a peice of ****.
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Click to collapse
I think that's a tad harsh
The HOX could and should have been a stunning phone and there is still room for most of the problems to be ironed out with software updates.
I'm not sure Tegra 3 was the wisest choice though - It just seems to run too hot for its intended use in a phone - maybe we'll have to start getting used to fans in our phones!
I'd have been happier with an S4 and this screen and design (though I'd give up a few mm for a bigger battery). Seems like for once the US has the better alternative to us
Hmm.. I don't think HTC needs to push out anything to stay ahead of Samsung.
And those words are only assumptions isn't?
Fact is, in a forum there's always more negative feedback as positive, because people who are happy with the device don't have the need to talk about it.
I love the HTC One X and I don't have the experience like you have with it.
crsnwby said:
not really, good customer service is to test the device first not just push out miss manufactured terrible coded ****e to be ahead of the S3 which, eventually will kick the arse off this bag of ****, quad core what cant do animated wall papers... this phone is a peice of ****.
At least MS had the sense to tell the retards they cant mess with the OS, any my trophy works perfect. HTC TARDS.
Click to expand...
Click to collapse
nohcho said:
I was gonna purchase one x to replace my 4s. But not anymore.
Click to expand...
Click to collapse
But.. 4s is already one big defect..
Sorry, but your post kinda deserves it
Laurentius26 said:
Fact is, in a forum there's always more negative feedback as positive, because people who are happy with the device don't have the need to talk about it.
I love the HTC One X and I don't have the experience like you have with it.
Click to expand...
Click to collapse
I agree with this completely.
I know more than 5 people with a HOX and none have had any problems.
My ONE X is perfect! Got it June 1st, not a problem at all. After reading all the negative comments a while back I did find myself looking for issues that I wasnt aware of but if you look so hard you will most likely find some tiny imperfection, these threads tend to make people do that.
Laurentius26 said:
Hmm.. I don't think HTC needs to push out anything to stay ahead of Samsung.
And those words are only assumptions isn't?
Fact is, in a forum there's always more negative feedback as positive, because people who are happy with the device don't have the need to talk about it.
I love the HTC One X and I don't have the experience like you have with it.
Click to expand...
Click to collapse
no its evidenced, they are trying to compete directly with the market leader since the S2 took over the market.
http://www.techradar.com/news/phone...mobile-market-share-for-first-quarter-1078612
Which evidence you are talking about, who says they are trying to compete?
I don't read anything about HTC pushed out the One X.
Sure that other company pushed out a lot of phones I read in the article.
Aggressive commercials always work but they don't say anything for me, even if it's a market leader atm, it doesn't say anything about the product.
crsnwby said:
no its evidenced, they are trying to compete directly with the market leader since the S2 took over the market.
Click to expand...
Click to collapse
I don't get how some phones can get hot, mine never gets more than a bit warm even when playing tegra games.
What is different??
Me neither.
The games I play:
* Max Payne (NEW ! )
* Shadowgun THD
* Flick Golf
* Grand Theft Auto III
* Mini Motor Racing
* Sonic 4 Episode II THD
* Pinball HD for Tegra
* Air Wing Pro
* Galazer
3D very recourse hungry games if you ask me.
My device should burn playing these if I read the stories in this thread.
dakine said:
I don't get how some phones can get hot, mine never gets more than a bit warm even when playing tegra games.
What is different??
Click to expand...
Click to collapse
And about multitasking, I know it sometimes has issues but I think that's more related to the app then to the machine.
For example, I do sports.
So I listen to music, check my training sessions with Runtastic, have a bluetooth heartrate sensor connected, plus a bluetooth stereo headset, checking my Facebook etc etc, multitasking works pretty good I would say, none of the apps close.
It's incredible how much apps I have installed and still my device runs great with plenty of memory and decent battery consumption.
crsnwby said:
no its evidenced, they are trying to compete directly with the market leader since the S2 took over the market.
http://www.techradar.com/news/phone...mobile-market-share-for-first-quarter-1078612
Click to expand...
Click to collapse
So you think its coincidence that HTC released an unfinished phone 2 weeks prior to the Galaxy S3 from the market leading company arriving?
Of course it was a rush job to get it out before everyone this year buys an S3, its the only way they can get some of the market share that Samsung dominate.
I disagree, it all depends what strategy you take.
For example, today we have HTC One X but who knows what will come tomorrow.
It wasn't a rush, the phone is great with just a few glitches in software, HTC will iron them out in the next update ;-)
crsnwby said:
Of course it was a rush job to get it out before everyone this year buys an S3, its the only way they can get some of the market share that Samsung dominate.
Click to expand...
Click to collapse
jonsmith709 said:
Were do I start......My first One x had dead pixels and dust under screen, 2nd big yellow blob on grey or dark screens, 3rd Vibration stopped working, dead pixels and the last one had 3 dead pixels.... The phone its self is fantastic but HTC's build quality is dire...I have lost all faith in HTC, Luckily the Carphone Warehouse managed to exchange my phone for a different model of the same spec, as I was still within 28 days and because I had had so many exchanges.
Click to expand...
Click to collapse
You're an unlucky man
I've had my HOX since as long as it's been available here in NL. I've dropped it, kept it without a case in my jeans pocket and it's flawless.
I assume most of this is FUD.
I was one of the unfortunate guys to develop the wifi issue, did the test where I pushed gently on the top right of the screen to confirm it was indeed hardware related so off it went to HTC. The last time HTC repaired a device for me was my DHD and I couldn't fault the service in one area, the phone was picked up next day and then repaired almost instantly and delivered back to me a couple of days after pickup. The experience I had getting my One X repaired was a different story altogether, It took 2 and a half weeks from beginning to end just to repair a simple fault, had they actually had some decent answers for me when I queried it I wouldn't have minded but all I got was "Hmmm it seems to be taking far longer than usual for your repair" thank you captain obvious, "we will investigate and get back to you today with an update", got fobbed off with that line 3 times.
Finally when waiting for a response from them the UPS guy appeared with my phone, glad to say the phone is now picking up wifi no problem and I'm pleased that its fixed but being without my smart phone for so long was crippling. The fact the phone has a hardware fault right off the bat and then HTC were so poor with their efforts to fix it in a decent time frame has soured my view on them, may be venturing elsewhere for my next phone.
Their customer service went out the window when the incredible S was released I had a horrible time with my desire z getting repaired.
they were a little overwhelmed this time mate
That is true there must be loads of people complaining.
hamdir said:
they were a little overwhelmed this time mate
Click to expand...
Click to collapse
yup regenesis seem to be cocking a lot up recently,
hamdir said:
they were a little overwhelmed this time mate
Click to expand...
Click to collapse
Timeline:
June 2 - Massive Wi-Fi hardware fault thread started
June 18 - HTC acknowledges the problem
July 4 - The UK carrier 3 discloses what the fix entails meaning they've received communication from HTC
So from when the problem was first reported to the time a fix was filtered down to field service centers was about a month. Once the problem was identified HTC had to design and manufacture parts, develop procedures for field support people to apply the fix, and get both out to repair centers all over the world. That's pretty reasonable speed for a multi-billion dollar corporation. During that period, and before the fix was announced, many people sent their phones to HTC for repair multiple times getting it back with the problem unresolved. An expected outcome. Personally, if my phone was affected, I'd have waited until the fix was announced and probably a bit after to ensure all the parts and procedures were in place before sending my phone in. From reading people’s experiences with HTC’s UK service centers there’s clearly some issues. But those issues are separate from the timeliness of the specific repair for the Wi-Fi problem.
hamdir said:
they were a little overwhelmed this time mate
Click to expand...
Click to collapse
I'm honestly not trying to pick a fight here, I am just curious, why are you always defending htc?
JJbdoggg said:
I'm honestly not trying to pick a fight here, I am just curious, why are you always defending htc?
Click to expand...
Click to collapse
He´s not. if you were the only one the service would be great...
Two and a half weeks? That's quite fast. They took about five and a half to repair mine.
zuadao said:
He´s not. if you were the only one the service would be great...
Click to expand...
Click to collapse
I'm not talking about this thread alone. Also their competitors have much faster turn around times e.g. samsung with the s3 which has shipped over 6.5 million units of a single mobile phone.
JJbdoggg said:
why are you always defending htc?
Click to expand...
Click to collapse
If they suck, why do you buy their phones?
Hamdir's a big boy and doesn't need anyone to speak for him. Speaking for myself, I defend HTC on the forum where it's warranted. Many of the gripes and complaints are petty and could easily apply to any mobile device manufacturer. It's a public forum and people with issues should voice them. But the repetitive posts and pile-ons over some of the less significant issues would lead people looking to buy a One X that it's a piece of garbage. It's not. HTC rushed the One X to market, I'm guessing to beat Samsung and the SGS3, and it had more s/w and QC issues than it should have. Any reasonable person reading this forum could draw that conclusion. But the amount of threads and posts dedicated to repeating the same problems, issues, and experiences ad nauseam is unwarranted, doesn’t represent the majority of user’s experiences, and is a violation of XDA's forum rules. I've been on XDA since 2009 and this forum is the most emotional and overwrought of any I've participated in. And I’m not a HTC “fanboy.” My previous phone was a i9100 I had for eleven months and I own a UK G-Tab 10.1 which I think is great. The One X is my first HTC phone since the WinMo HD2.
Edit. Never mind
BarryH_GEG said:
If they suck, why do you buy their phones?
Click to expand...
Click to collapse
A manufacturer can still make a brilliant product and suck at every other part of it's operations.
Lenovo make some of the most well-built laptops but their after-sales is quite simply chronically poor.
My opinion on HTC is that they make good phones if you're prepared to hand over the dough but after that, they're generally lousy with major Android updates outside their latest and greatest (for example). Also heard bad things about HTC's repair service so this thread comes at no surprise.
Also, it's anything but bad that HTC is being criticized. It makes it public that they need to improve.
I need to send mine off for repair as the screen is coming away from the case, but with stories like this it puts me off.
I need to get it sent in at some point though!
Sent from my HTC One X using Tapatalk 2
Id send it away not everyone has a bad experience just some people do.
droident said:
My opinion on HTC is that they make good phones if you're prepared to hand over the dough but after that, they're generally lousy with major Android updates outside their latest and greatest (for example).
Click to expand...
Click to collapse
???
Come on, the Incredible S just got ICS, name one other phone released in that time that has gotten an ICS update.
BarryH_GEG said:
If they suck, why do you buy their phones?
Hamdir's a big boy and doesn't need anyone to speak for him. Speaking for myself, I defend HTC on the forum where it's warranted. Many of the gripes and complaints are petty and could easily apply to any mobile device manufacturer. It's a public forum and people with issues should voice them. But the repetitive posts and pile-ons over some of the less significant issues would lead people looking to buy a One X that it's a piece of garbage. It's not. HTC rushed the One X to market, I'm guessing to beat Samsung and the SGS3, and it had more s/w and QC issues than it should have. Any reasonable person reading this forum could draw that conclusion. But the amount of threads and posts dedicated to repeating the same problems, issues, and experiences ad nauseam is unwarranted, doesn’t represent the majority of user’s experiences, and is a violation of XDA's forum rules. I've been on XDA since 2009 and this forum is the most emotional and overwrought of any I've participated in. And I’m not a HTC “fanboy.” My previous phone was a i9100 I had for eleven months and I own a UK G-Tab 10.1 which I think is great. The One X is my first HTC phone since the WinMo HD2.
Click to expand...
Click to collapse
Where at any point in my two replies did I state they suck? I am a big boy too so my reasons for purchasing my phone do not concern you. Secondly I have had good experiences with htc and I read several reviews (some from xda) praising this phone to no end. As you mentioned this phone was rushed to market and has several flaws, if htc really cared about the customer and wanted to provide a good user experience they would have waited until it was ready to release it. I don't see your problems with the threads being created, in my opinion they are a good thing to inform anyone considering the phone of the amount of issues it is facing, it is like you are trying to sweep it under the carpet. I am not a fanboy either I have owned a device running pretty much every os on the market right now but this is one of the worst quality control problems I have seen.
Mine came back from its second repair yesterday for a dead pixel and missing front camera lens. For the THIRD time I have a dead pixel. That's three screens with dead/stuck pixels in a row. Either I'm unlucky or these screens are prone to it. To top it off, they replaced the body of my phone with a white one with scratches on the camera lens.The serial number matches so I can only imagine they've mixed ny case up with someone else's. Lucky for them really as my case was in perfect condition.
I will add one thing to my original post, I have unlocked ny bootloader so am glad they still repaired it for me
Sent from my HTC One X using xda premium
Daley87 said:
I will add one thing to my original post, I have unlocked ny bootloader so am glad they still repaired it for me
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
same here fella..i had an unlocked bootloader and they still fixed my phone:highfive:
Hey,
Im interested in purchasing a HTC One X and would like to know if there are any issues or problems with the phone, what and why should I choose this phone over competing phones?
Thanks in advance
Hyflex
Hyflex said:
Hey,
Im interested in purchasing a HTC One X and would like to know if there are any issues or problems with the phone, what and why should I choose this phone over competing phones?
Thanks in advance
Hyflex
Click to expand...
Click to collapse
use search and you will find everything you need...
Hyflex said:
Hey,
Im interested in purchasing a HTC One X and would like to know if there are any issues or problems with the phone, what and why should I choose this phone over competing phones?
Thanks in advance
Hyflex
Click to expand...
Click to collapse
Personally I think the One x is the best phone around at the moment and have been more than happy with my choice of mobile, for some mixed reviews have a read through this thread and post back your thoughts
http://forum.xda-developers.com/showthread.php?t=1821976
matt95 said:
use search and you will find everything you need...
Click to expand...
Click to collapse
I do use and did use search but was unable to find anything what sufficed my needs.
McBeaker said:
Personally I think the One x is the best phone around at the moment and have been more than happy with my choice of mobile, for some mixed reviews have a read through this thread and post back your thoughts
Click to expand...
Click to collapse
That was quite a read and looks promising, I do see some posts what are a bit of a second thought but I'm not sure if they're iphone fanboys.
- GPS?
- Wi-Fi?
- Screen Flickering? (Seen this one quite a few times on the internet)
- Overheating (Seen this one a lot too)
Hyflex said:
I do use and did use search but was unable to find anything what sufficed my needs.
That was quite a read and looks promising, I do see some posts what are a bit of a second thought but I'm not sure if they're iphone fanboys.
- GPS?
- Wi-Fi?
- Screen Flickering? (Seen this one quite a few times on the internet)
- Overheating (Seen this one a lot too)
Click to expand...
Click to collapse
every phone is different, someone is facing dead digitizer, someone wifi iussue (i also faced this too), i do not have overheating and sceend flickering should be gone in the newer one x thanks to ota updates
Hyflex said:
Hey,
Im interested in purchasing a HTC One X and would like to know if there are any issues or problems with the phone, what and why should I choose this phone over competing phones?
Thanks in advance
Hyflex
Click to expand...
Click to collapse
Hi. I have had iphone 3gs, iphone 4, iphone 4s, galaxy s2 and now HOX and it is the best I of all those (it was kind of lousy at software at the start , laggy and awful battery) but the recent upgrades have made it super smooth and very decent battery wise. Hands down has the best screen ever, easily beating the Galaxy S3 and beating the iphone 4s by a hair (better whites IMHO). The phone is super smooth, screen is AMAZING, gps works great, is stylish.
However, make sure you can easily return your phone in case some of these show up :
- Weak wifi signal, know production issue on early batches, it is a design flaw.
- Yellow spots on screen
- Flickering on screen
I think those are the most common issues you might face. If you think a return/exchange will be difficult, I would advise you buy the SHS3 or iphone 5.
What potential issues (that has not been mentioned already on the board) would you like to have mentioned to suffice your need?
Hyflex said:
I do use and did use search but was unable to find anything what sufficed my needs.
Click to expand...
Click to collapse
matt95 said:
every phone is different, someone is facing dead digitizer, someone wifi iussue (i also faced this too), i do not have overheating and sceend flickering should be gone in the newer one x thanks to ota updates
Click to expand...
Click to collapse
True but with some devices there are issues what plague the entire model and I'd rather avoid phones which are bug happy.
Garoto1973 said:
Hi. I have had iphone 3gs, iphone 4, iphone 4s, galaxy s2 and now HOX and it is the best I of all those (it was kind of lousy at software at the start , laggy and awful battery) but the recent upgrades have made it super smooth and very decent battery wise. Hands down has the best screen ever, easily beating the Galaxy S3 and beating the iphone 4s by a hair (better whites IMHO). The phone is super smooth, screen is AMAZING, gps works great, is stylish.
However, make sure you can easily return your phone in case some of these show up :
- Weak wifi signal, know production issue on early batches, it is a design flaw.
- Yellow spots on screen
- Flickering on screen
I think those are the most common issues you might face. If you think a return/exchange will be difficult, I would advise you buy the SHS3 or iphone 5.
Click to expand...
Click to collapse
Thank you very much for your lovely reply, the yellow spots and flickering wouldn't bother me that much but a weak-wifi would be a problem as I'd be using wi-fi a hell of a lot, however you mention it was in early batches so I would assume it wouldn't be the case in a newly purchased one but yeah warranty returns/exchanges would be fine so I could get them resolved fairly easy.
You might of just convinced me to buy a HTC One X
Hyflex said:
True but with some devices there are issues what plague the entire model and I'd rather avoid phones which are bug happy.
Thank you very much for your lovely reply, the yellow spots and flickering wouldn't bother me that much but a weak-wifi would be a problem as I'd be using wi-fi a hell of a lot, however you mention it was in early batches so I would assume it wouldn't be the case in a newly purchased one but yeah warranty returns/exchanges would be fine so I could get them resolved fairly easy.
You might of just convinced me to buy a HTC One X
Click to expand...
Click to collapse
Wifi is normal, it weakens when you block the edge on top of the phone with your hand. Normally it is good
Sent from my HTC One X using xda premium
That's why I'm asking this question.
You will get the same answers as are already mentioned so many times.
Hyflex said:
True but with some devices there are issues what plague the entire model and I'd rather avoid phones which are bug happy.
Click to expand...
Click to collapse
Laurentius26 said:
What potential issues (that has not been mentioned already on the board) would you like to have mentioned to suffice your need?
Click to expand...
Click to collapse
I think all issues software wise have been fixed with the 2.17 update, the only thing that's left ,I mean if you develop the fault, is Wi-Fi signal for me it got weaker couple of metres from modem and the gap that the screen has where dust is gathering,I send it to repair , should get to repair center today, believe me or not I had 4 hoxes , all were faulty which pissed me off big time , so switched to gs3 but missed the hox after 1 month ,so I bought another one and guess what ? It has the issues mentioned above ,I like to think that I'm unlucky but I think the problems with hox are widespread and HTC should have done the descent thing and issue a recall
AboulSAM said:
Wifi is normal, it weakens when you block the edge on top of the phone with your hand. Normally it is good
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I see, I just didn't want a device with massive drop offs in wi-fi strength.
Laurentius26 said:
That's why I'm asking this question.
You will get the same answers as are already mentioned so many times.
Click to expand...
Click to collapse
True, but it looks like I'm sold on the One X already.
atrako1973 said:
I think all issues software wise have been fixed with the 2.17 update, the only thing that's left ,I mean if you develop the fault, is Wi-Fi signal for me it got weaker couple of metres from modem and the gap that the screen has where dust is gathering,I send it to repair , should get to repair center today, believe me or not I had 4 hoxes , all were faulty which pissed me off big time , so switched to gs3 but missed the hox after 1 month ,so I bought another one and guess what ? It has the issues mentioned above ,I like to think that I'm unlucky but I think the problems with hox are widespread and HTC should have done the descent thing and issue a recall
Click to expand...
Click to collapse
The dust issue wouldn't be a problem at all for me, if it got severe enough I'd open it up myself and clean it out. I have a few spare Void stickers laying around but yeah a lot of fixes seemed to come with the 2.17 update by a lot of peoples feedback.
My next thing to find and decide is what tablet should I get? I might try my luck with a Windows 8 RT Tablet because the ASUS Transformer TF700 (Infinity) seems to have it's only array of issues which are really really putting me off, I already had a TF201 what was fault crazy.
I personally wished that i had bought an S3/Note2/nexus-phone now, latest JB Sense roms are only available for certain devices with specific CIDs, others with CIDS not on the list will have to wait for the official update.
Screen:
Brilliant, bright, clear & solid
me:
I run at the lowest setting to save battery -_-
I have a screen protector on mines after scratches showed up, so it doesn't feel as silky smooth.
Battery:
Poor.. with careful management you can get good results but that kind of defeats the purpose of having a top end device right?
me:
I carry an external usb charger now, only viable solution for days when you need to have your phone run all day and more.
Storage:
I can live with the ~28GB usable space but who doesn't want more? microsd would be awesome.
If my phone dies (my previous desire just started having the 7 vibrate problem/dead mobo problem) there's absolutely no easy way to recover the data.
Sending it off to HTC will only result in the device getting repaired/wiped + charge for having it rooted right?
me:
dropbox sync/regular backups
..what are the benefits of rooting again?
Hyflex said:
I see, I just didn't want a device with massive drop offs in wi-fi strength.
True, but it looks like I'm sold on the One X already.
The dust issue wouldn't be a problem at all for me, if it got severe enough I'd open it up myself and clean it out. I have a few spare Void stickers laying around but yeah a lot of fixes seemed to come with the 2.17 update by a lot of peoples feedback.
My next thing to find and decide is what tablet should I get? I might try my luck with a Windows 8 RT Tablet because the ASUS Transformer TF700 (Infinity) seems to have it's only array of issues which are really really putting me off, I already had a TF201 what was fault crazy.
Click to expand...
Click to collapse
I dont have wifi problems since my router is on ground level and i live on seccond flor i still have 2 solid bars without speed drops, dont have dust issues too. But if you happen to have something like that trust me you wont be opening it since ih has unibody without screews. You must unglue it wich is not easy task. All that is covered in waranty if it does happen. And jellybean comes soon to and trust me it runns lot better than on s3 . since i have acces to both phones. And for tablets i must say , dont go for windows. Android is much better and i think apps are better.
Hyflex said:
True but with some devices there are issues what plague the entire model and I'd rather avoid phones which are bug happy.
Thank you very much for your lovely reply, the yellow spots and flickering wouldn't bother me that much but a weak-wifi would be a problem as I'd be using wi-fi a hell of a lot, however you mention it was in early batches so I would assume it wouldn't be the case in a newly purchased one but yeah warranty returns/exchanges would be fine so I could get them resolved fairly easy.
You might of just convinced me to buy a HTC One X
Click to expand...
Click to collapse
No problem, good luck with it! It is an amazing phone, after 6 months of having it I would say it is the best one I have ever had. It takes amazing photos too.
I have discovered one thing with Android phones, you need to work a little to get the most of them, customize them the way you like, do a little research to optimize its speed and battery, nothing out of this world but thats why I always end up recommending the iphone to my non-techie friends and family. I remember how much I hated my SGS2 at first and how I could not let go of it before I sold it!
One last piece of advise with the HOX though, do get a case for it that protect the screen edges, I dropped mine and because the glass goes to the edges it broke easily and getting a replacement screen is very time consuming!
---------- Post added at 08:42 AM ---------- Previous post was at 08:35 AM ----------
atrako1973 said:
I think all issues software wise have been fixed with the 2.17 update, the only thing that's left ,I mean if you develop the fault, is Wi-Fi signal for me it got weaker couple of metres from modem and the gap that the screen has where dust is gathering,I send it to repair , should get to repair center today, believe me or not I had 4 hoxes , all were faulty which pissed me off big time , so switched to gs3 but missed the hox after 1 month ,so I bought another one and guess what ? It has the issues mentioned above ,I like to think that I'm unlucky but I think the problems with hox are widespread and HTC should have done the descent thing and issue a recall
Click to expand...
Click to collapse
It is a stupid design flaw, I opened mine and repaired it in 10 min (the wifi antenna needs to be lifted up a little). However, I dont recommend doing that . I did it only as a last recourse as I am out of warranty and there is no HTC service center in my country.
Apparently this has been fixed on recent batches. However looks like the old damaged batches are still plentiful and are still being sold.
kennylovesyou said:
I personally wished that i had bought an S3/Note2/nexus-phone now, latest JB Sense roms are only available for certain devices with specific CIDs, others with CIDS not on the list will have to wait for the official update.
Screen:
Brilliant, bright, clear & solid
me:
I run at the lowest setting to save battery -_-
I have a screen protector on mines after scratches showed up, so it doesn't feel as silky smooth.
Battery:
Poor.. with careful management you can get good results but that kind of defeats the purpose of having a top end device right?
me:
I carry an external usb charger now, only viable solution for days when you need to have your phone run all day and more.
Storage:
I can live with the ~28GB usable space but who doesn't want more? microsd would be awesome.
If my phone dies (my previous desire just started having the 7 vibrate problem/dead mobo problem) there's absolutely no easy way to recover the data.
Sending it off to HTC will only result in the device getting repaired/wiped + charge for having it rooted right?
me:
dropbox sync/regular backups
..what are the benefits of rooting again?
Click to expand...
Click to collapse
All those points are valid kenny.
I don't have a problem with storage as I only need it for photos and a little for music, heck I'd be fine with 8GB, this is huge for me.
Keeping the screen at low brightness (even at 0%) isn't a huge deal to me because the One X's screen seems to be quite a bit brighter than say the one on iPhone 4S (I remember seeing that in a tech article/YouTube video). Which means it'll still look beautiful regardless of how low you set the brightness (and upping it a bit when exposed to direct sunlight won't be a huge deal for the battery).
As for the battery - seeing as how this charming device wants you to keep using it - it leaves a lot to be desired:
The bad:
-it's non-removable; this fact alone scares me to this day...after a year or two it might become unusable and I'm not sure I'll be able to replace it anywhere in my country
-you won't get more than 4hrs screen-on time if you keep switching the apps and menus, browse the internet or play games
-when you know that the battery will seldom last over a day if you use the phone, you'll never feel a lot like gaming, which just halves the battery life
The good:
-reading on the One X, which is simply a lovely experience at 312 dpi, is quite possible for 6 hours while making a few calls and sending a few texts, and having your battery last through the day
-the stand-by time is impressive
-phone calls and music don't seem to use up a lot of juice on this phone at all
One more thing to note is that although this phone is a beauty without a match, it is slippery as hell and without a case, you're bound to drop it sooner or later, and then it will most likely shatter. Personally, I take the case off when I'm home and hold it carefully, and put it back on when I go outside.
Source: Korea Samsung Headquarters clerk (from my country) sharing with his friend.
Reporting:
- Several High positioned personal resignations.
- The Firm stands strong and united, instead of despairing over the situation.
- Samsung's Engineers are working overtime over a new technology that will revolutionize the smartphone market. Priorly, this technology was supposed to be targeted for the following years. But after the Note 7 disaster, they decided to push it for the next Smartphone release.
----------
Opinion: Sounds legit. Just wanted to share the news. Nothing official of course.
I guess these "high positioned personnel" are the ones who pushed for batteries to be made by Samsung SDI. What makes it even more disappointing is, the replacement units are still SDI batteries. While we've heard nothing from the China region units with ATL batteries.
Samsung should shut their factory down and just stick with the winning formula.
Sent from my SM-N930F using Tapatalk
Bad idea to start pushing for quick new technology. Look at the disaster the Note 7 was because it was rushed.
B3501 said:
Bad idea to start pushing for quick new technology. Look at the disaster the Note 7 was because it was rushed.
Click to expand...
Click to collapse
Agreed.
Instead they should solidify their present technology like avoiding explosions...
B3501 said:
Bad idea to start pushing for quick new technology. Look at the disaster the Note 7 was because it was rushed.
Click to expand...
Click to collapse
How do you know this? You don't. We don't know the cause yet.
Well! Tell them to fu** ing explain to us what was it they messed up so bad to infringe our personal property, safety and make us a ton of expences we will never get back!! Tell them they should be convincingnus they are not incompetent to make electronisc anymore in the first place!!
Its not the batteries that are causing the exploding. Its the tweaking of the software that controls the processor to run fast charging. Samsung tried to get a faster charge than all previous devices and screwed the pooch on the software. They can probably issue a software/firmware update but people will not be happy and it may not be a permanent fix.
I have turned fast charging off via the cable and wireless. I have zero over heating problems, zero lag issues, phone is acting like a phone. the real catch is concealing it when traveling on a plane etc.... That is the hard part. I will probably turn my Note 3 into my travel device for music and games and such. Like a glorified Android iPod touch. Ill just turn disable to mobile data and phone stuff, hide the sim card removed icon.
A lot of work still. Damnit Samsung.....
My note 7's (both the original and the replacement) have worked basically perfectly. They don't overheat, don't lag, really not a single problem. The Note 7 is by far the best overall smartphone made to date. Best display, best display to overall size ratio, best camera, waterproof, etc. Only two issues I would say are the edge display which makes a tempered screen protector impossible and a so-so external speaker. And of course the kicker - the non-removable battery. Had they just made it with a removable battery this issue would have not been a phone-killer. It is sad that the best phone ever made to date is killed off like this. And we still have no definitive answer to what is the problem? Seems incomprehensible.
htusa said:
Its not the batteries that are causing the exploding. Its the tweaking of the software that controls the processor to run fast charging. Samsung tried to get a faster charge than all previous devices and screwed the pooch on the software. They can probably issue a software/firmware update but people will not be happy and it may not be a permanent fix.
Click to expand...
Click to collapse
That sounds like speculation. These devices have been melting without being charged. We don't even know if Samsung knows what the actual problem is. Hopefully it all comes out so we get some reassurance about their next phones.
I read a lil bit ago that they didn't know what the actual problem was which is why they decided to kill it. They had over 100 people testing them round the clock and could not duplicate the issue of causing one to smoke/catch fire... of course though they were an anonymous
person close to the situation.
Sent from my SM-N910V using XDA-Developers mobile app
"I think the phone, processor, get hot and bothered in its close quarters and makes the already temperamental battery mad and it throws a tantrum..."
* I heard this while hiding in a garbage pail in an undisclosed location.
Itchiee said:
"I think the phone, processor, get hot and bothered in its close quarters and makes the already temperamental battery mad and it throws a tantrum..."
* I heard this while hiding in a garbage pail in an undisclosed location.
Click to expand...
Click to collapse
:laugh::laugh::laugh::laugh::laugh:
htusa said:
the real catch is concealing it when traveling on a plane etc
Click to expand...
Click to collapse
Look, I get it, I want to keep my phone as well, and I am not sure what I will do. But to fly with it, while you base the rest on rumors, is plain irresponsible. What you do at home is your business, but getting on a plane with several hundred passengers and a possibly defective phone isn't (there's literally no way for you to tell whether your phone is safe or not). Samsung did after all improve the replacements as they are reportedly catching fire without being charged.
I was a work with my phone on my desk and when I went to pick it up there a green bar down the right side of the screen. this phone is only 1 week old. i cropped the picture due to not wanting to have faces on the internet lol, but its the whole side.
Looks like the display is broken. Those kinds of lines appear when there's a fault.
That definitely looks like your display has gone bye-bye. I mean you could always try a factory reset, but I highly doubt it will help in any way.
Might be hardware fault, might be drop damage, or something else.
In any case, you need a replacement.
Morgrain said:
That definitely looks like your display has gone bye-bye. I mean you could always try a factory reset, but I highly doubt it will help in any way.
Might be hardware fault, might be drop damage, or something else.
In any case, you need a replacement.
Click to expand...
Click to collapse
I contacted the google insurance company and they are sending me a new one.
speakeasy2 said:
I contacted the google insurance company and they are sending me a new one.
Click to expand...
Click to collapse
That's good to hear. Nice that it worked out so quickly for you.
I am a bit surprised. Usually Googles support is mediocre and a joke, but I have not yet a single story about the P6 support that was terrible.
Morgrain said:
That's good to hear. Nice that it worked out so quickly for you.
I am a bit surprised. Usually Googles support is mediocre and a joke, but I have not yet a single story about the P6 support that was terrible.
Click to expand...
Click to collapse
Im guessing since this is a company they contract with it may be a little easier. my first 6pro slipped while putting a case on it and it cracked. so this a replacement for that one. i didn't have to go through google for this process. they do have lackluster customer service.
speakeasy2 said:
I contacted the google insurance company and they are sending me a new one.
Click to expand...
Click to collapse
If the 2nd one's a dud get a full refund... if purchased with a MC or Visa inform the bank of the issue... document.
blackhawk said:
If the 2nd one's a dud get a full refund... if purchased with a MC or Visa inform the bank of the issue... document.
Click to expand...
Click to collapse
wil do. thank you
make sure it is not a refurbished phone too
The green line thing seems to be a "common" defect on OLED screens. I've seen posts of it happened to Samsung, OnePlus, Apple, and Google devices. It's reported to be an electrical fault so I'd definitely get it replaced.
Guyinlaca said:
The green line thing seems to be a "common" defect on OLED screens. I've seen posts of it happened to Samsung, OnePlus, Apple, and Google devices. It's reported to be an electrical fault so I'd definitely get it replaced.
Click to expand...
Click to collapse
There are more problems with the variable frequency refresh rate displays in general.
Color rendering/calibration suffers as well. This model though just seems to have display issues a plenty.
Yours was a defective unit that never should've passed QC. WTF?
I recently went with a second new N10+ because the issues with the variable rate displays; poor color rendering is very noticeable to me and for other reasons. Both displays are dead on perfect.
After 2 years of heavy usage I can find no signs of screen degradation on the oldest one. These are solid work horses that look and run great.
The newest isn't necessarily the best candidate...
blackhawk said:
There are more problems with the variable frequency refresh rate displays in general.
Color rendering/calibration suffers as well. This model though just seems to have display issues a plenty.
Yours was a defective unit that never should've passed QC. WTF?
I recently went with a second new N10+ because the issues with the variable rate displays; poor color rendering is very noticeable to me and for other reasons. Both displays are dead on perfect.
After 2 years of heavy usage I can find no signs of screen degradation on the oldest one. These are solid work horses that look and run great.
The newest isn't necessarily the best candidate...
Click to expand...
Click to collapse
I def understand that. just though they would have figured alot of the kinks out. I am using my oneplus 9 pro until they figure it out. having to argue with them that 1:30pm is before 2:30pm...ugh
speakeasy2 said:
I def understand that. just though they would have figured alot of the kinks out. I am using my oneplus 9 pro until they figure it out. having to argue with them that 1:30pm is before 2:30pm...ugh
Click to expand...
Click to collapse
Get a refund and chill until something good comes along.
The only manufacturer I really hawk is Samsung and this year has been a disaster. It seems it's across the board with most of the manufacturers and not just the displays.
Trying to integrate a functional UI for Android 10, and especially 11 and 12 hasn't helped one bit. Even Google struggles with the mess they engineered.
Lol, how deep will this rabbit hole go?
Developers are estimating 2-3 years to straighten out scoped storage alone. Variable refresh rate has turned into a color calibration* nightmare. Add the mess of 5G implementation* to that mix. Issues aren't isolated but common on all the newer devices it seems. 2021 has sucked for Android, I think 2022 will be just as bad.
My confidence level isn't high... this fubar won't be cleaned up soon.
*Google Android should've put their energy and resources into properly implementing these critical features instead of scoped storage as even Android 9 is secure if used properly.
blackhawk said:
Get a refund and chill until something good comes along.
The only manufacturer I really hawk is Samsung and this year has been a disaster. It seems it's across the board with most of the manufacturers and not just the displays.
Trying to integrate a functional UI for Android 10, and especially 11 and 12 hasn't helped one bit. Even Google struggles with the mess they engineered.
Lol, how deep will this rabbit hole go?
Developers are estimating 2-3 years to straighten out scoped storage alone. Variable refresh rate has turned into a color calibration* nightmare. Add the mess of 5G implementation* to that mix. Issues aren't isolated but common on all the newer devices it seems. 2021 has sucked for Android, I think 2022 will be just as bad.
My confidence level isn't high... this fubar won't be cleaned up soon.
*Google Android should've put their energy and resources into properly implementing these critical features instead of scoped storage as even Android 9 is secure if used properly.
Click to expand...
Click to collapse
I know who your allegiance is with now. My Pixel so far has been rock solid,as was my V40 and 60 before it.
prohibido_por_la_ley said:
I know who your allegiance is with now. My Pixel so far has been rock solid,as was my V40 and 60 before it.
Click to expand...
Click to collapse
I use whatever comes in handy... and looks/works well.
The Pixel UI is barren and dysfunction in my opinion. This what a stock N10+ UI homepage can look like.
I'm glad you're having a good experience...