Develop Bugs

Only receiving texts when placing phonecall...help

I did a search and didn't find anything similar to my issue. I'm running EVO Classic ROM and have had no issues with texts until today. My texts just aren't coming through, and when I make a phone call I get a flood of texts. I've restarted my phone already.
Any ideas?

Iczer said:
I did a search and didn't find anything similar to my issue. I'm running EVO Classic ROM and have had no issues with texts until today. My texts just aren't coming through, and when I make a phone call I get a flood of texts. I've restarted my phone already.
Any ideas?
Click to expand...
Click to collapse
common things that could mess with txt msgs are airave, setting radio to cdma only and sprint towers acting goofy.
try checking ##3282# and see what evdo is set at. should be auto.

The same exact thing happened to me too! I thought i was the only one but guess not. I searched for answers here on line to figure out what the problem was and i never fixed it. I ended up having to unroot and take my phone into sprint and i got a refurbished Evo 4g for free.
Sent from my PC36100 using xda premium

Nothing has changed on my phone, i'm getting 4 bars right now. This is very frustrating.

I completely understand. I went through the exact same thing for over a month. Is there anything in particular you did to your phone right before it happened? Just wanting to see if we can try and figure out whats causing it
Sent from my PC36100 using xda premium

When I had the problem i chanhed roms like 7or 8 times and it kept happening on all of them, it wasn't an application causing it either because right when my phone booted up after flashing a rom, a would do a test call or text and my phone wouldn't ring. As soon as i placed my first call i would recieve the missed message.
Sent from my PC36100 using xda premium

It's usually because there's a problem in the area or the prl.
Sent from my RED XDA.

I had called Sprint several times and had them do everything on their end to fix it. They updated prl, profile, (ive also done this myself several times as well), they refreshed the signal on their end, they did about everything they could and i did everything i could do but nothing fuxed it. You can use Ghostly Sms from the market to catch the some of the missed messages, it didnt catch them all for me and it wont help withissing calls. Sprint also said it gad nothing to do with the area or towers and also my fiances phone is working just fine anyways.
Sent from my PC36100 using xda premium

jacoballen22 said:
It's usually because there's a problem in the area or the prl.
Sent from my RED XDA.
Click to expand...
Click to collapse
Maybe you're right and Sprint just won't admit it..
Today the issue seems to have gone away, i'm receiving texts just fine now.

It's normally temporarily (24 hours-1 week) unless it's your prl. But like you said, just randomly went back to normal. Happened to me a few times on cm7.
Sent from my RED XDA.

[Q] Phone Doesn't Ring When Receiving A Call

Hey Everyone! So I'm having this problem where my phone will NOT ring or show that someone is even calling. The only way I found out that someone called me is when they text me asking why I didn't answer them. Well, my simple answer (that people are starting to not believe) is that my phone didn't even show that someone was calling... This wasn't so much an issue before because they could always text me if they needed to get a hold of me. But now after to applying to many places for a job, I kinda need it to ring. I also have another issue and that is that texts will not receive either. The only way I can get them is through Google Voice. This wasn't such a big deal to me but I would like to know if that can be fixed too. I have never had this issue until after I tried CM9. Since then I have tried many other ROMs to see if i still had this issue. I did.
The other ROMs I tried are:
MIUI v4
AOKP
Clean GB
Marcusant v3
MIUI Gingerbread
CM7
Legendary
What my current setup is:
ROM: AOKP
Android version: 4.0.3
Baseband Version: S700.0.5S.EI22
Kernel Version: [email protected] #6
Build Number: IML74K
Mod Version: aokp_epicmtd_build-28
Theme: NONE
PLEASE!!! ANY HELP IS APPRECIATED!

Odin back to stock EL30. Follow the procedure in the How to restore a semi-bricked Epic thread. Test it there. If it works root and flash, do not restore data.
Sent from my SPH-D700 using xda premium

kennyglass123 said:
Odin back to stock EL30. Follow the procedure in the How to restore a semi-bricked Epic thread. Test it there. If it works root and flash, do not restore data.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I did this and (sorry for taking so long to get back to you but i wanted to make sure that it was happening often and not just once in a while) it worked for the phone ringing but the messaging, although im receiving them, they come late. sometimes VERY late like a whole day later. This is not cool and would really like to find a solution because i dont want to have to be stuck on stock :'( Oh yeah btw the ROM i flashed this time was AOKP. Thank you for the help!!

I believe late texts are a symptom of carrier network issues. It should clear up when the maintenance is finished.
Sent from my PantechP4100 using xda premium

I am having the same issue with the phone calls either coming in late or not at all. I test this by calling my number from a land line. It takes 4 - 5 rings before the phone will start ringing, if it rings at all. Most of the time, Google Voice answers for voicemail.
I remember back in the days when I had my Windows phone, there was something that we could do to have the phone poll the towers more often to make the phone ring faster. I know that this faster response to phone calls came at the expense of more battery usage. I wonder if some of the battery saving tweaks done by the ROM developers has had a negative effect on the phone calls coming in.
I have tried updating my PRL and whatever through EL30, then reflashing with out restoring any data. Still having the issue.
Thanks.

this same thing is happening to me and everyone else in my neighborhood that has sprint. Its one specific tower that's causing the issues. I know this because once I connect to a different tower the issue goes away. I contacted sprint about it and they said they would fix it when they do the network vision upgrades, which could be a ways away.
Sent from my cm_tenderloin using Tapatalk 2 Beta-5

kennyglass123 said:
I believe late texts are a symptom of carrier network issues. It should clear up when the maintenance is finished.
Sent from my PantechP4100 using xda premium
Click to expand...
Click to collapse
I kinda thought it was a problem with the network and so i called them and last time they sent me a airave and it didnt solve the problem. I still think its a problem with sprint overall and am planning on calling them.

I have the same exact problem. I have even had the phone replaced and it still does it. I only know when it happens because google voice logs the missed call. I have had it happen with a completely stock phone as well as rooted.
It is very frustrating because like you said, people don't believe you when you say that your phone did not ring.
They are actually going to switch my phone again. I know this is not going to fix the problem, but I will play the game!

[Q] Modem/radio issues?

So, last night, my phone stopped sending text messages. Out of NOWHERE this problem popped up. Tried rebooting a few times, still no messages could be sent (At the time, was using Sniper's PACman 19.3.0 ROM). This morning, I flashed the stock multiboot image, updated my profile, updated my PRL, and tried to send a message. Again, it was a no-go. So, I opened up my recovery (was an EL25 recovery, I believe), wiped data, cache, etc., then I went and flashed the 21.0.0 PACman ROM, flashed gapps, and flashed an FI25 modem. Booted up the phone, tried to send a message, still a nope. Tried to call someone, also a nope, as it just sits at "Dialling...".
I'm not sure what's going on, does anyone else have any ideas? :S
EDIT: Going to try to ODIN to a rooted EL29 and see if I can get results that way.
EDIT 2: Flashing to rooted EL29 did not help.
EDIT 3: I fixed my problem. I used ODIN to flash an EL29 kernel and recovery, as well as wipe my EFS at the same time. After that, I used a one-click to flash to EL29 rooted stock, updated profile, updated PRL, and everything was working! I went ahead and reflashed to PACman 21.0.0 and I can still call and send texts.

Not trying to be a smartass, but are you up to date on your mobile phone bill?

I have to agree... Did you pay your bill?
Sent from my SPH-D710 using xda app-developers app

graydiggy said:
I have to agree... Did you pay your bill?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Even if it was a billing issue the call would still connect, just not to the party you want to reach.
Sent from my Slim E4GT using xda premium

My phone bill isn't due for four days, but we are up to date on the payments.
I fixed my problem. I used ODIN to flash an EL29 kernel and recovery, as well as wipe my EFS at the same time. After that, I used a one-click to flash to EL29 rooted stock, updated profile, updated PRL, and everything was working! I went ahead and reflashed to PACman 21.0.0 and I can still call and send texts.
What I'm really thinking about is why it all of a sudden stopped working correctly...it worked fine ALL day, and I made absolutely no changes to the ROM or anything, but calls and text just stopped working out of nowhere. At least I know how to fix it in the future, if it happens again.

So it appears I'm not out of the woods yet. Same problem has reappeared. Can't send texts, can't make or receive calls. Any ideas?

pirogoeth said:
So it appears I'm not out of the woods yet. Same problem has reappeared. Can't send texts, can't make or receive calls. Any ideas?
Click to expand...
Click to collapse
I've had this happen when a tower near my house was flaking. I thought it was my phone... It was a problem with the tower. Any other *sprint* phones in the household? Have you tried in a different area?

calisro said:
I've had this happen when a tower near my house was flaking. I thought it was my phone... It was a problem with the tower. Any other *sprint* phones in the household? Have you tried in a different area?
Click to expand...
Click to collapse
Two other Sprint phones in the house. If there were problems, my mom would be the first to complain about it. I just went ahead and wiped the EFS on my phone, updated profile and stuff, and I'm going to give it another shot. If this is in fact a tower problem, how can I get Sprint to take the hint that they need to get this **** fixed fast? >_>
EDIT: Well, I'm guessing it's a tower thing. After wiping everything, still no messages can be sent or anything.

I had the same thing happen to me in the Pittsburgh area a few weeks ago. Call tech support and they will start a ticket and get it resolved. They even credited me a weeks service for the inconvenience.
Sent from my SPH-D710 using XDA Premium App

How did you wipe EFS? I thought it had to be included in the tar package?

BAleR said:
How did you wipe EFS? I thought it had to be included in the tar package?
Click to expand...
Click to collapse
Used the "Phone EFS Clear" check box in Odin when I flashed an old EL29 recovery.

Hmm.. Never seen that option. What version of odin?
---------- Post added at 07:05 AM ---------- Previous post was at 07:01 AM ----------
Have you tryed ##72786# i think.
Then your msl. I forget whats its called but it resets something with your radio

pirogoeth said:
Two other Sprint phones in the house. If there were problems, my mom would be the first to complain about it. I just went ahead and wiped the EFS on my phone, updated profile and stuff, and I'm going to give it another shot. If this is in fact a tower problem, how can I get Sprint to take the hint that they need to get this **** fixed fast? >_>
EDIT: Well, I'm guessing it's a tower thing. After wiping everything, still no messages can be sent or anything.
Click to expand...
Click to collapse
if you call sprint they'll fill a trouble ticket. they did for me but its not likely if other sprint phones look ok. did you look at the other 2 phones while yours was having a problem?
also stay on a stock one click for a few days and see if it works. maybe something odd with pacman (which I'm running fine btw).

calisro said:
if you call sprint they'll fill a trouble ticket. they did for me but its not likely if other sprint phones look ok.
Click to expand...
Click to collapse
I asked my mom to try and send a text and try to call. Text failed, and the call took a good amount of time to connect. And it appears my dad is having problems as well.

pirogoeth said:
I asked my mom to try and send a text and try to call. Text failed, and the call took a good amount of time to connect. And it appears my dad is having problems as well.
Click to expand...
Click to collapse
ah hah!

BAleR said:
Hmm.. Never seen that option. What version of odin?
---------- Post added at 07:05 AM ---------- Previous post was at 07:01 AM ----------
Have you tryed ##72786# i think.
Then your msl. I forget whats its called but it resets something with your radio
Click to expand...
Click to collapse
I'l have to try the ##72786# at some point. But I'm using Odin3 v1.85. You can download it from here.

Ya thats the one i got. Must have missed that option

[Q] text messages send fail after OTA

***If your having similar issues, please call sprint to make them aware of the issue.****
Anyways, can any one help me. I updated to jelly bean OTA, and since then my LGOG does not like to send text messages out. My phone will not send messages shorter than 10-20 characters. Im in the CHICAGO area. No problem receiving them, just more often then not i get a failed sent. I have tried resetting the phone hard/soft. I took my phone into sprint and they said I need a new phone. Wtf! Anyone have this issue, or have any ideas to resolve this?
Im pretty disapointed right now, the phone was flawless before the update! Never had a single problem before. Thanks in advance.
UPDATE.. In conclusion,if anyone is interested, I believe the new jellybean update just doesn't play well with my towers in my area of Chicago. With the jelly bean update my voice signal was excellent, but the data signal was degraded. I always noticed, with ics while 4glte was connected, the voice signal was less. With jelly bean it seemed to be just the opposite at all times, great voice so so data connection. Only if i could have both and jellybean wtf?? Maybe someone could help me on here and explain a radio/jelly combo i would have best of both worlds.
Seems to be a Chicago issue.
**Either way I aquired LGNPST and original TOT file and reflashed the phone with original software and have not accepted the jellybean update for now.**
If you would like me to host the files needed PM me, I'll send you links.
I suposed I could have tried to reflash ZV9/ICS or ZV9 radios, but I bricked the phone before trying that.

I must have got the best phone out there. I've never had a problem with any software version we've had.

***If you have this issue please call sprint, so they are aware of issue****
cremator75 said:
I must have got the best phone out there. I've never had a problem with any software version we've had.
Click to expand...
Click to collapse
Rub it in why dont ya.... Well mine was the best android phone that i have owned. I never had a single issue before this.

I guess since i havent got any responses no one else has this issue. Is there anyway to reflash jellybean on my phone again?

Have you tried a ##72786# in the dialer? It will reprogram the phone. It won't erase anything.
Sent from my LG-LS970 using xda premium

I've been having the same problem
Sent from my LG-LS970 using xda app-developers app

_Epic said:
Have you tried a ##72786# in the dialer? It will reprogram the phone. It won't erase anything.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I have not tried the ## but ill give it a shot. Sprint may have done that.
More on this issue, it seems just not to send short messages. Like lol, no, yes anything shorter than a sentence. I have noticed tht long texts send fine, and picture text seem lightning fast. Whch is great, but cant respond to someone with a simple yes or no. Wtf
I have also noticed a bigger delay between automatic switching between 3g and 4g. Before the update the switching was seamless.
I have also rooted and reflased the ota, same issue. I did not flash the radios seperate tho.

The ## did not fix my text issue. Sprint store did do this as well.

Still have this same issue anyone figure anything out? Anyone have anymore suggestions i can try? Sprint does something on their end, and restore the phone with ## and it works for an hour, then back to the same issue.

Peteyo, are you in Chicago? Maybe it's it's a network issue. I'm having the same problem and so is my buddy. I can't believe more people aren't coming forward with this if it's a national thing.
But let me know if you find a fix, and I'll do the same. And you're right, it only happens on short messages!

Im in Chicago and having the same issues, even with other messenger apps that use stock mms, I also use whats app and have no issues. They seem to be random some send and some don't. If there is a fix please post it is a pain .
Sent from my LG-LS970 using XDA Premium HD app

***If you have this issue please call sprint, so they are aware of issue****
I have chalked it up to LG sucking! or I supose it could be sprint. The JB update they pushed changes the way the phone communicates with the towers. I grabbed bits and pieces from other threads with data problems and came to that conclusion. It doesn't appear to make issues with everyone, or have the same problems.
What i did, and what maybe the easiest is to reflash the phone back to its original form out of the box. Also im not accepting the ZVB/jelly bean update that messed up our phones. To return to original state, u must aquire LGSNPT, and Sprint`s original tot file. You can find these two in the developer sections. Its really easy and painless and get you right back where u need to be. The toughest part is putting your phone into download mode. vol+ vol- and power buttons.
Make sure u back up your pictures/things you may want to keep.
Option 2 you can **** around and try to find an ICS file, root your phone, and flash it back to ics. Or better yet root and flash ZV9 radios.
However im not sure if these will work. I have not been able to find ZV9 radios.
Option 3 if you have insurance get a new reman phone, or if no insurance pay sprint 50bucks for a reman phone. But you will still have the same issue if you update to ZVB/jellybean.
I wish I new more about this stuff and make a custom radio that has the voice improvements from ZVB/Jellybean, and the data from ICS/ZV9. Probably not even possible.
vetta 360 said:
Im in Chicago and having the same issues, even with other messenger apps that use stock mms, I also use whats app and have no issues. They seem to be random some send and some don't. If there is a fix please post it is a pain .
Sent from my LG-LS970 using XDA Premium HD app
Click to expand...
Click to collapse

I'm in the Chicago area and noticed the same thing...
The strange part of all of this is that my text messages will always send if they are greater than about 10 to 20 characters. Anything smaller than that amount will give me a send failure. Has anyone else had that experience?
Data and Cell Reception have been stellar for myself since the update -- I believe I was having the texting issues before OTA (though I wasn't rooted at that point)

***If you have this issue please call sprint, so they are aware of issue****
That was my exact issue! I had to send complete sentences. WTF
BBetz said:
I'm in the Chicago area and noticed the same thing...
The strange part of all of this is that my text messages will always send if they are greater than about 10 to 20 characters. Anything smaller than that amount will give me a send failure. Has anyone else had that experience?
Data and Cell Reception have been stellar for myself since the update -- I believe I was having the texting issues before OTA (though I wasn't rooted at that point)
Click to expand...
Click to collapse

peteyo said:
That was my exact issue! I had to send complete sentences. WTF
Click to expand...
Click to collapse
Don't you feel a greater level of sophistication when you have to type an entire sentence?
I'm sure it's Sprint trying to cut down on their SMS costs, but I'm not a conspiracy theorist.

Funny! I guess I should have just added a bunch of quick messages that are complete sentences for a yes or no answers. And the lesser 4g reception does slow down my midget porn downloading. Maybe it really is a win win...
BBetz said:
Don't you feel a greater level of sophistication when you have to type an entire sentence?
I'm sure it's Sprint trying to cut down on their SMS costs, but I'm not a conspiracy theorist.
Click to expand...
Click to collapse

Yeah I have the same problem on my Lg Optimus. In Chicago Area on sprint too. My one friend has verizon and has a cheeper lg smart phone and has the same problem. I think it is something with LG. I should have bought the Galaxy.
peteyo said:
***If your having similar issues, please call sprint to make them aware of the issue.****
Anyways, can any one help me. I updated to jelly bean OTA, and since then my LGOG does not like to send text messages out. My phone will not send messages shorter than 10-20 characters. Im in the CHICAGO area. No problem receiving them, just more often then not i get a failed sent. I have tried resetting the phone hard/soft. I took my phone into sprint and they said I need a new phone. Wtf! Anyone have this issue, or have any ideas to resolve this?
Im pretty disapointed right now, the phone was flawless before the update! Never had a single problem before. Thanks in advance.
UPDATE.. In conclusion,if anyone is interested, I believe the new jellybean update just doesn't play well with my towers in my area of Chicago. With the jelly bean update my voice signal was excellent, but the data signal was degraded. I always noticed, with ics while 4glte was connected, the voice signal was less. With jelly bean it seemed to be just the opposite at all times, great voice so so data connection. Only if i could have both and jellybean wtf?? Maybe someone could help me on here and explain a radio/jelly combo i would have best of both worlds.
Seems to be a Chicago issue.
**Either way I aquired LGNPST and original TOT file and reflashed the phone with original software and have not accepted the jellybean update for now.**
If you would like me to host the files needed PM me, I'll send you links.
I suposed I could have tried to reflash ZV9/ICS or ZV9 radios, but I bricked the phone before trying that.
Click to expand...
Click to collapse

Searching this one word text problem for a friend. Has this been resolved yet and can anyone point me in the right direction. Thanks
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

jondroid2 said:
Searching this one word text problem for a friend. Has this been resolved yet and can anyone point me in the right direction. Thanks
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
It has not been fixed yet, and I'm starting to believe it may never unless people start complaining more. I strongly encourage people to call sprint support often regarding this, if you would like to see it fixed. I have opened a couple cases with Sprint business support (corporate account here). If more people raise a stink, they have to do something!

Will do. Thanks for the quick reply:thumbup:
Btw.... You guys have one beast of a phone! Congrats:beer::thumbup:
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Guess I'm stuck with a paperweight... PLEASE HELP!!!!

It all started last night, my phone no longer connects to the Sprint network. When I try to make calls I get this error "The number or code you entered is incorrect" when someone calls me they get the same error. I have flashed a stock image through odin and its back on ICS but I get a SIM card error and the phone refuses to connect to Data. I am at a loss on what could have caused this but my phone is useless at this time and I am pretty pissed. My phone worked great no problem until I attempted to use Google Voice and that is when I lost Data and Voice function. I have removed my phone number from google, disabled GV and even changed my phone number but the problem still exists. If someone could shed some light on my problem I would greatly appreciate it!
PS: Sprint claims its a tower issue but my other devices work just fine.

Try ##72786# in the dialer. It'll force the phone to reactive everything
Sent from my SPH-L900 using xda premium

nolimit06 said:
It all started last night, my phone no longer connects to the Sprint network. When I try to make calls I get this error "The number or code you entered is incorrect" when someone calls me they get the same error. I have flashed a stock image through odin and its back on ICS but I get a SIM card error and the phone refuses to connect to Data. I am at a loss on what could have caused this but my phone is useless at this time and I am pretty pissed. My phone worked great no problem until I attempted to use Google Voice and that is when I lost Data and Voice function. I have removed my phone number from google, disabled GV and even changed my phone number but the problem still exists. If someone could shed some light on my problem I would greatly appreciate it!
PS: Sprint claims its a tower issue but my other devices work just fine.
Click to expand...
Click to collapse
Make sure its rooted since going back to stock.

xxStarbucksxx said:
Make sure its rooted since going back to stock.
Click to expand...
Click to collapse
How is being rooted going to fix this?

I have gone 100% stock all the way to ICS. I then rooted, updated to MD4 including the radios and firmware. I have data now but still no calls or texting. I have edited the MDN and forced reactivation. They guy last night said it was a tower issue but I'm now 35 miles away and I highly doubt the same problem exists here. My girlfriends phone works no problems at all. It has to be an account issue but no one at Sprint cares to help...
Sent from my SPH-L710 using Tapatalk 4 Beta

nolimit06 said:
I have gone 100% stock all the way to ICS. I then rooted, updated to MD4 including the radios and firmware. I have data now but still no calls or texting. I have edited the MDN and forced reactivation. They guy last night said it was a tower issue but I'm now 35 miles away and I highly doubt the same problem exists here. My girlfriends phone works no problems at all. It has to be an account issue but no one at Sprint cares to help...
Sent from my SPH-L710 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Did you try the dialer trick I mentioned? And how did u update? Using odin or the actual ota's?

Yup
Sent from my SPH-L710 using Tapatalk 4 Beta

Update prl And profile. Or try changing your network to cdma only reboot then switch to cdma / lte.
Sent from my SPH-L710 using xda premium

Ill give it a shot
Sent from my SPH-L710 using Tapatalk 4 Beta

I don't see the prl/profile update fixing it as the dialer trick shouldve covered that. The other suggestion above might help tho. I'm also thinking maybe dialing *720 and *730 to make sure gv is all the way diabled.

Just get this when I make calls... "The number or code you dialed is incorrect, message 7 switch 180."
Sent from my SPH-L710 using Tapatalk 4 Beta

billard412 said:
I don't see the prl/profile update fixing it as the dialer trick shouldve covered that. The other suggestion above might help tho. I'm also thinking maybe dialing *720 and *730 to make sure gv is all the way diabled.
Click to expand...
Click to collapse
Well I did change my tn last night and thought that would fix it. Ill try those codes as well.
Edit: Same error...
Sent from my SPH-L710 using Tapatalk 4 Beta

Have you ever changed your number on sprint b4? Maybe it's a glitch on their end due to the number change just not settling in yet

I did about 2 years ago... all I can do is wait til they ooen and give them a call. I had to bring my girlfriends phone to work with me so I can check in with the office. Guess ill give them a ring in a few. Its just odd that data works without an issue. ..
Sent from my SPH-L710 using Tapatalk 4 Beta

If your data is working fine then I have to call it their issue for sure. Which would make sense as data could be working based off of account info rather than your number. Where as if you make a call your actual # comes into play. Could be wrong here just a theory. But best of luck I'll post if I think of something else but I bet u this fixes itself

Ill keep ya posted, thanks for your help.
Sent from my SPH-L710 using Tapatalk 4 Beta

Well I just got an automatic profike update and now it works... Only issue now is I get the profile update popup every 5-10min.
Sent from my SPH-L710 using Tapatalk 4 Beta

Glad it's working and for future reference I found this looking on sprints site.
"Looking at the tower nearest you it appears to be performing properly When a tower goes down you will not hear any error message.* The message* is a function of the switch where the wireless system connects to the wire system.** Do you get the message with every number you call or just some numbers?* Can you call (888)-546-0314* That is a sprint test number."