Another one bites the dust :( - Windows Phone 7 General

http://www.wpcentral.com/lg-focusing-android-no-new-windows-phone-planned

the commenters on after that article are basicly flaming LG for not being a quality company, and making boring phones. given todays phones are generally a flat, keyboardless, rectangular slab, i don't see how this is true compared to other manufacturers.
i expected to see sad comments from people that wanted more for the platform. i guess the general consensus is the platform is not related to the hardware, or sales, in any way ?
it also seems it would be a tougher market to sell in being just another android device than having something different to sell.
i have zero experience with LG products. don't think i've ever bought one, so i can't comment on quality or craftsmanship.
interesting stuff.

I've owned exactly 3 LG devices. The first was the Fathom with WM6.5, it was a decent device but the screen size was so disproportional as far as length vs. width that it was unusable in portrait mode. The second was the Android-based Ally, see my comments regarding the Fathom. The last was the Quantum. If not for the inability to change MMS carrier settings I'd still have this phone.
While it is not in WP7's best interest to have manufacturers bow out and claim (in a roundabout way) that it was the OS that caused lackluster sales, it probably benefits MS to have only solid, good performing phones showing off its software. The public is very fickle and reading about LG's demise within WP7 can create a false image which MS needs to stem yesterday. It's a shame that Dell has also bowed out because the DVP is one solid device. But as in the case of LG, Dell didn't exactly make an effort to market their products and left them to die an ignominious death. Goodbye and good riddance, or as I prefer to say, don't let the door hit you where the good Lord split you.

It was never more than a tentative toe in the water from LG in respect of Windows Phone. Surprise surprise, the manufacturer's lackluster commitment has resulted in a product line that is not viable for them.
If they fail to make distinctive Android products (or products that are distinctive but clearly not at all desirable to consumers, e.g. the Jill Sanders phone) then that product line will suffer the same fate.

They put in a half-assed effort and didn't get much from it. shocking.

http://wmpoweruser.com/lg-denies-st...offer-consumers-as-wide-a-choice-as-possible/
LG denies stepping out of Windows Phone game, wants to offer consumers “as wide a choice as possible”
just FYI guys

LG not exactly quiting Windows Phone
They look like they might comeback once winPhone 8 hits the market

Speculation: "maybe lg will do x after y hits the market in z-time."
Whatever, when a hardware maker drops a product, its over unless drones of people start throwing money at them. Or companies. Or governments. It isn't happening.

Related

Nokia & Microsoft Agreement

Here are the details of the Nokia/Microsoft partnership
Nokia will deliver mapping, navigation and location based services to the Windows Phone 7 eco system.
Nokia will provide imaging and hardware design expertise, carrier billing connections and receive payments for its intellectual properties.
Nokia will be paying royalties to Microsoft for each Windows Phone 7 device they make, but they’ll receive payments “in the billions” from Microsoft.
A Nokia-branded app store will be built on the Windows Marketplace infrastructure.
Source
Other than ovi maps (which I've been told is good), can someone honestly explain to me why this is a big deal? Hasn't Nokia not been popular since their candy-bar phones in the late 90's??
I know I had a Nokia 5200 music phone in 2007, and it had some issues but was a great phone. But I just don't get it...
I have seen my share of phones (like the same 5200 Nokia which was one of their early attempts to crack into the SE music market) and I personally have always hated the UI. I thought it to be difficult to navigate and unintuitive (I owned a P1, W960i, and Vivaz which admitted are not S^3 devices).
Which point of view do you not understand? Both companies did it as a matter of survival. People will argue about who needed who more but everyone does benefit tremendously:
Nokia - Symbian was dying. Nokia is huge in Asia but lacks significant presence in USA. What Nokia wants out of the deal is a smartphone platform that makes them relevant. They probably believe with their superior telephony and hardware they will be able to jump ahead of the pack.
Microsoft - Windows Phone did not have the wildly successful start that Microsoft would have hoped for. They wanted something that would allow them to pick up more customers.
I am one of those customers that drools about the possibility of a Nokia W8 phone (N8 with Windows on it) or a W7 (E7 with Windows on it). I have always thought the two more balanced phone makers out there were Nokia and SE. Good optics, good battery life, well built phones. SE suffers from too much design reuse and intercompeting phone and Nokia in the past could have made better looking phones, but good phones none the less.
Nokia really needed it. Smartphone sales are a huge chunk of everyone's revenue now and this will give them a promising platform to be part of.
Why Windows as opposed to Android I am not touching with a 10 foot pole. That will go nowhere fast.
sure haven't said:
Other than ovi maps (which I've been told is good), can someone honestly explain to me why this is a big deal? Hasn't Nokia not been popular since their candy-bar phones in the late 90's??
I know I had a Nokia 5200 music phone in 2007, and it had some issues but was a great phone. But I just don't get it...
Click to expand...
Click to collapse
Nokia are the biggest mobile phone manufacturer in Europe. They have the biggest brand as well (IMO I can't back that up with any facts but it'd be a widespread opinion).
It's like Motorola or Palm, how big they are in the US. Motorola's "Revival" with Android did wonders for the Android OS. Nokia's with Windows Phone will have a similar or dare I say greater effect.
The ovi store has around 40,000 applications. 3.5m apps are downloaded per day from Ovi Store.
Nokia have always been true innovators, have a look at some of their old models. Dual Sliders with a keypad and media controls (n95), rotating designs, flip designs. They've had it all and will no doubt bring their influence to WP.
brummiesteven said:
Nokia have always been true innovators, have a look at some of their old models. Dual Sliders with a keypad and media controls (n95), rotating designs, flip designs. They've had it all and will no doubt bring their influence to WP.
Click to expand...
Click to collapse
Nokia really did not do flip all that much; they are best known for their candybar phones from back in the day, but I do agree with you. The N95 was a phone well ahead of its time in terms of features and optics. In my mind Nokia is #1, SE #2 in optics. Samsung and LG had a handful of flagship camera phones, but Nokia and SE put out consistantly good ones in varying priced phones.
Nokia will be a differentiator in the handset choice war. Nokia vs Motorola just like back in the day, except Motorola has been through a long, dark tunnel.
nicksti said:
Nokia really did not do flip all that much; they are best known for their candybar phones from back in the day, but I do agree with you. The N95 was a phone well ahead of its time in terms of features and optics. In my mind Nokia is #1, SE #2 in optics. Samsung and LG had a handful of flagship camera phones, but Nokia and SE put out consistantly good ones in varying priced phones.
Nokia will be a differentiator in the handset choice war. Nokia vs Motorola just like back in the day, except Motorola has been through a long, dark tunnel.
Click to expand...
Click to collapse
Yeah the flip I was referring to was that one old phone aggess ago. It was quite a brick but it was a phone on the outside and you flip it open and it turned into a laptop (well a mini phone laptop thing).
http://en.wikipedia.org/wiki/Nokia_9110_Communicator
http://en.wikipedia.org/wiki/Nokia_E90_Communicator
The first edition was kinda like a Motorola Atrix for the late 90s
Edit: Also I agree with you on optics, the N95 is the best Camera Phone I've owned to date (and my last Nokia Phone). N8 photos look amazing.
The thing about Nokia for me is build quality........
I had a 3310 "back in the day" and an N95 before my HD2, both those phones had the absolute crap beaten out of them and didnt even suffer as much as a loose battery cover......
Obviously I cant be certain that kind of quality applies to all their phones but in my experience it has been solid and I would seriously consider a Nokia phone running WP7
Oh yeah, as the guy above me mentioned...... camera's......
The N95 camera was awesome. Not that I ever used it much. Im sure some people actually give a crap about that sort of thing though.
I appreciate the replies guys, many thanks.
Interesting takes. I'll be honest, I still don't get it. Nokia phones never really took off, so why would Microsoft make a deal with them? And if Nokia phones were so good, why weren't they best sellers? Bleh, I just asked the same question twice. Nevermind me, I'm in long-weekend mode.
/the Nokia concepts do look pretty tight
sure haven't said:
Nokia phones never really took off, so why would Microsoft make a deal with them? And if Nokia phones were so good, why weren't they best sellers?
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Click to collapse
They did and they were/are.
Nokia phones have always been the most popular, most bought etc. In 2007 Symbian had a smartphone marketshare of 67%. Symbian is still going strong in many European and Asian markets:
http://www.guardian.co.uk/technology/2011/apr/18/smartphone-market-android-win-nokia-rim-lose
sure haven't said:
I appreciate the replies guys, many thanks.
Interesting takes. I'll be honest, I still don't get it. Nokia phones never really took off, so why would Microsoft make a deal with them? And if Nokia phones were so good, why weren't they best sellers? Bleh, I just asked the same question twice. Nevermind me, I'm in long-weekend mode.
/the Nokia concepts do look pretty tight
Click to expand...
Click to collapse
the Nokia phone's hardware was/is pretty awesome. They were never best sellers because of the software, thus the deal.
Sent from my SGH-i917 using XDA Windows Phone 7 App
When I think of Nokia the first thing that comes to mind is hardware not software. Fortunately, the software part is handled by Windows Phone 7. I am very interested in a Nokia WP7 because the build quality will be outstanding and the optics will awesome. Add Mango to the equation and it'll be a hit, hopefully.
Sent from my SAMSUNG-SGH-I897 using XDA App
sure haven't said:
I appreciate the replies guys, many thanks.
Interesting takes. I'll be honest, I still don't get it. Nokia phones never really took off, so why would Microsoft make a deal with them? And if Nokia phones were so good, why weren't they best sellers? Bleh, I just asked the same question twice. Nevermind me, I'm in long-weekend mode.
/the Nokia concepts do look pretty tight
Click to expand...
Click to collapse
The answer is different depending on the region.
Nokia is big in Africa, Asia (incl India & Pakistan) and other developing nations. I recall reading an article explaining how they have a superior business model in these places.
I admit a little ignorance about Nokia in the last year in the UK but I would figure they still do reasonably well and probably took a hit in their high end offering (N series) and business offering (E series).
The E series for them used to be big. Remember, the E series before the E72 supported BB service and was wildly popular. Fast forward to now, when is the last time you have seen a Nokia smartphone advertise on T-Mobile / Verizon / AT&T? I know I cannot recall.
It cost Microsoft more than it cost Nokia, so Microsoft has more to lose. They both have lots to gain. The only thing I do hope is Nokia does not hoodwink Microsoft (keep developing Symbian, use some of what it learnt from WP7, and then push it out to compete).
But I think lots of people on this board would love to have a Mango Nokia phone.
I'm curious to see how this Nokia - WP7 marriage will infuence interface and customization.
Good to learn Ovi maps are coming to all WP7 platform.
doministry said:
I'm curious to see how this Nokia - WP7 marriage will infuence interface and customization.
Click to expand...
Click to collapse
Nokia claims they will leave it stock despite having the green light to customize. I bet their thinking that they will have their own Marketplace area where only Nokia phones will be able to get software that will give them the leg up on the competition since they can put out some good stuff.
...until they stumble onto XDA and see people are using their stuff on HTC phones. Then things get ugly.
Yes, I can assure you Nokia is a strong brand and very famous in Asia. I would prefer Nokia's hardware over Samsung or HTC when Windows Phone 7 is officially available from Nokia.
Nokia is strong not only in Asia and Africa, it's strong in Europe as well. The only part of the world where it isn't is the US.
Also, contrary to a popular media story, they don't have big problems with sales, which are growing (albeit their market share declines because others are growing faster). They have a huge problem with costs, and specifically with huge R&D costs which are killing their bottom line. Symbian is doing rather well on mid- and low-end smartphones, but they long ago needed something else for the high end. They started development there but the costs are prohibitive. That's exactly what HP will find out in a year or two.
HP won't have those issues because WebOS does not have the issues that Symbian has. WebOS is a decent, modern OS right now. Symbian is just an aging OS that they continued to throw features in year after year. In the end, it can do almost anything, but it's a train wreck to use, and it's ugly - point blank.
Also, HP makes a ton of money in the PC Hardware/Printer business and can easily fund WebOS development. They also have their own Mainframe UNIX OS (HP-UX) and they sell that hardware as well. Funding Palm will not be a problem for HP, just as Funding Visual Studio/WP7 isn't an issue for Microsoft, or funding Solaris won't be an issue for Oracle...
It's not like Nokia doesn't have cash. It just costs too much to develop and maintain an OS if you aren't a software company. With multiple OEMs costs are spread, while when you go it alone you assume 100%. So you have to either make super profitable devices like Apple or to make dozens of them to make sure you sell lots and lots. HP is flushing money down the toilet, and they'll waste more over the years.
Nokia has been developing and maintaining Symbian for decades. They're as much a Software company as Palm was.
And the reason why their phones don't sell here is only half in fault of Symbian. In addition to having an OS they neglected to work on crap like Maemo/MeeGo/etc. they also used ridiculously cheap internals, put them in a nice build quality, and thought people here (many of us with money to spare) would buy that ****.
Who wants to buy an N8 with a crappy nHD screen resolution, Symbian, terrible processor, lacking in RAM, etc. for $600+ when they can get an iPhone or Android device with twice the specs and much more to offer? Cause the camera is good? Lol. Oh, it's cause Nokia build quality is awesome, even though maybe 75% of people put their smartphones in a case, anyways...
It has nothing to do with that. Nokia did what Microsoft did with Windows Mobile and they got plowed. That's what the issue is. Cost is not a factor, although developing a new OS from scratch MAY be. But nothing was stopping Nokia from revamping the Symbian UI and boosting their smartphone specs up (and using higher res screens). While cost may be a factor now, Symbian's "demise" wasn't instant. It happened over years-worth of time and if Nokia had been doing what they should have (just like Microsoft with Windows Mobile) they would not be in this situation today.
Microsoft basically took Windows CE and put a new user experience on top of it then called it Windows Phone 7. Nokia could have done the same with Symbian.
But to say that HP will have troubles with WebOS is what I really took notice of. It's a bit of a Naive statement to make.
People will probably even buy HP printers to get the WebOS tablets that come attached to them, Lol...
Now, an interesting tidbit is that every major smartphone OS that is developed for a manufacturer's own device seems to be packaged in terrible hardware (as in the internals/specs) - except Apple. Nokia, RIM, and Palm all have/had terrible internals in their phone. Even if in some cases the software was completely awesome (WebOS). Even then, Apple makes several concessions in their products to keep margins up (iPad 2/iTouch cameras, no HSPA+ in the iPhone, going from PowerPC to Intel on the Desktop, etc.).

disastrous sales of wp7 ?

pcmag is sensatinalising things, stating android was sued into stopping wifi tethering...then going to be sued out of existwance by apple... now this
source
http://mobile.pcmag.com/device2/art.../www.pcmag.com/article2/0,2817,2384840,00.asp
Analyst Says Real Microsoft WP7 Sales Are 'Catastrophic'
By Sara Yin Tweet
Russian tech blogger and analyst Eldar Murtazin, the man credited for predicting the Nokia-Microsoft tie-up way back in December, has published a damning report that claims Microsoft sold only 674,000 Windows Phone 7 devices in its first six weeks.
there is more, hit the link
I don't know their sources.. But, if this is true, our devices are doomed.
mikeeam said:
I don't know their sources.. But, if this is true, our devices are doomed.
Click to expand...
Click to collapse
No, they are not. Microsoft is in this for the long haul and have been since WinMo. You think WinMo's sales were good? Look how long the Zune lasted.
Your phone will last longer than most geeks own a handset, and at least longer than the contract people would have signed.
The only doom and gloom the nay-sayers are speculating on is if Mango will be supported by current handsets. I guess you have to panic people somehow.
imho check the pockenow.com comments
actually they tell a FAR better story about thie "sales" number
and let's not forget eldar has been wrong, and a lot. Remember the nexus one being an apple brainchild, yeah he said that...
I mean as far as reporting devices in hand he is good. But some rumors or anything, he sucks
I think we all need to calm down, enjoy our devices, and care less about unofficial announcements and rumours.
i saw few video demos by MS is working really hard to make WP7 THE os to be on mobiles....
and with Nokia on board it looks like MS will be a player as right now HTC is the biggest OEM and their 75% devices are Android.... with nokia in the game i an hoping to see much better HTC devices (as the current HD7 is not good enough)..
i will not bother what ppl say as the mango will speak for it self...
MS also have came up with tools to migrate/redevelop iOS games for WP7 with less effort, come on guys if you are using a smartphone you should be smarter then this..
imho
I am pretty sure the numbers are close to 3-4 million
Whatever it is - 2 or 3 millions, half a year after premiere is catastrophic. If you guys use WM argument, it's a bad one. I mean they are IN it for years and still not beeing able to catchup?
And actually WM finally doesn't exist anymore.
These numbers mean WP7 is selling a bit more devices A MONTH than Android A DAY. Lol.
My intuition says WP7 is not appealing for users en masse.
But market is not something you can just easily predict. Nokia deal will be probably a main changing factor.
Currently with unstoppable Android devices show and lack of any response from WP7 world things will not be better but worse. I'm afraid WP7 will became a "geek" platform.
Android has sooo many sexy new phones coming out. I'm not leaving WP7 but I am jealous of the hardware they use. A few high profile phones would help WP7 a lot.
The general public seems to think all smart phones are iPhone. There needs to be a mass marketing campaign to deprogram them.
Not a single person who has used my phone dislikes it. I'm sure if more people knew about it more people would buy it.
I am hoping that the Nokia deal puts Wp7 in the hands of millions more people. IMO it's the best mobile OS out there.
Using 2010 data he claims he received from operators and retailers, Murtazin said Microsoft only sold 674,000 WP7 units in November and December, when you take out the number of phones given to all its employees.
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Using 2010 Data
Take out employee
TIGGAH said:
Android has sooo many sexy new phones coming out. I'm not leaving WP7 but I am jealous of the hardware they use. .
Click to expand...
Click to collapse
Feel the same way, especially after seeing the galaxy s2 review.
jtn04 said:
Feel the same way, especially after seeing the galaxy s2 review.
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Click to collapse
newer hardware. newer UI. Same experience...might as well just stick with the older Android phones. The hardware doesn't even sway me anymore. Hardware is good enough to play games easily but I kinda need my phone for its phone features. Once you hit those games, battery tanks >.<
And they say that dual core saves battery life..but that's just referring to usage if the radios were off right? Because I doubt that dual core phones would speed up that radio because reviews don't mention it...so battery life won't be better at all as long as the radio is still eating up power like single core phones.
WP7 all the way for this guy. I kinda like how I'm in the same boat and will be in the same boat as other people with WP7 no matter what device they have. They get an update, I know I'll get the update too.
doministry said:
Whatever it is - 2 or 3 millions, half a year after premiere is catastrophic. If you guys use WM argument, it's a bad one. I mean they are IN it for years and still not beeing able to catchup?
And actually WM finally doesn't exist anymore.
These numbers mean WP7 is selling a bit more devices A MONTH than Android A DAY. Lol.
My intuition says WP7 is not appealing for users en masse.
But market is not something you can just easily predict. Nokia deal will be probably a main changing factor.
Currently with unstoppable Android devices show and lack of any response from WP7 world things will not be better but worse. I'm afraid WP7 will became a "geek" platform.
Click to expand...
Click to collapse
android was a largely geek platform before verizon's droid does campaigns...
doministry said:
Whatever it is - 2 or 3 millions, half a year after premiere is catastrophic. If you guys use WM argument, it's a bad one. I mean they are IN it for years and still not beeing able to catchup?
And actually WM finally doesn't exist anymore.
These numbers mean WP7 is selling a bit more devices A MONTH than Android A DAY. Lol.
My intuition says WP7 is not appealing for users en masse.
But market is not something you can just easily predict. Nokia deal will be probably a main changing factor.
Currently with unstoppable Android devices show and lack of any response from WP7 world things will not be better but worse. I'm afraid WP7 will became a "geek" platform.
Click to expand...
Click to collapse
How is the WM argument a bad one? My post was in response to someone saying their device was doomed. I will word this very carefully:
Your device is only doomed if development and support ceases to exist. There are two levels of support: Manufacturer (Microsoft) and Community (XDA). WinMo is not totally dead yet because of this site, nor are the devices (HD2 for example) dead yet.
In general, sales matter because without sales companies fold. But in this particular case, Microsoft will continue to do develop and support Windows Phone. The Nokia agreement was the first big, public sign of that.
I do not see Windows Phone 7 being scrapped for a Windows Phone 8 in 2012. Scrapped meaning development and support for Windows Phone 7 ceasing to exist. Will your HTC HD7 get Windows Phone 8? Who knows for sure. But Microsoft is in it to win it, no matter how long it takes.
So it would be nice for Windows Phones sales to be 10M in the first month, but not a do or die. If I did not have plans to buy an Android Tablet and replace my old notebook, I would pick up a Trophy right now (cheapest 1GHz phone I can find on the market).
A Canalys report just released implies that Q1 2011 shipments for WP7 were in the 2.4 million range. That doesn't contradict the PC Mag report, other than for the people trying to spin the 674,000 sales figures as being for the entire time since release. It does show some steady, but slow growth:
http://wmpoweruser.com/canalys-around-2-4-million-windows-phones-shipped-in-q1-2011/
nicksti said:
How is the WM argument a bad one? My post was in response to someone saying their device was doomed. I will word this very carefully:
Your device is only doomed if development and support ceases to exist. There are two levels of support: Manufacturer (Microsoft) and Community (XDA). WinMo is not totally dead yet because of this site, nor are the devices (HD2 for example) dead yet.
In general, sales matter because without sales companies fold. But in this particular case, Microsoft will continue to do develop and support Windows Phone. The Nokia agreement was the first big, public sign of that.
I do not see Windows Phone 7 being scrapped for a Windows Phone 8 in 2012. Scrapped meaning development and support for Windows Phone 7 ceasing to exist. Will your HTC HD7 get Windows Phone 8? Who knows for sure. But Microsoft is in it to win it, no matter how long it takes.
So it would be nice for Windows Phones sales to be 10M in the first month, but not a do or die. If I did not have plans to buy an Android Tablet and replace my old notebook, I would pick up a Trophy right now (cheapest 1GHz phone I can find on the market).
Click to expand...
Click to collapse
That is totally true. The development keeps the platform alive and is one of the signs of it's life.
I'd never say MS has scrapped the platform for WP8. Nokia deal... Well it's not that clear for me.
However it's also true MS doesn't hurry bringing some changes which would make the platform better. No new top end devices actually is a catastrophe.
My point was the market is not predictable. So even with MS involvement lack of any success will not push it's development in the future.
ms79723 said:
newer hardware. newer UI. Same experience...might as well just stick with the older Android phones. The hardware doesn't even sway me anymore. Hardware is good enough to play games easily but I kinda need my phone for its phone features. Once you hit those games, battery tanks >.<
Click to expand...
Click to collapse
It's not the same experience, if the UI is different... Unless you're using a different definition of "experience." I think that will be the case moreso for WP7 than for Android. There will be less incentive to upgrade a WP7 phone due to the limits on customization and the strict hardware specs, in addition to the "guarantee" that all handsets will get the same OS upgrades
And they say that dual core saves battery life..but that's just referring to usage if the radios were off right? Because I doubt that dual core phones would speed up that radio because reviews don't mention it...so battery life won't be better at all as long as the radio is still eating up power like single core phones.
Click to expand...
Click to collapse
The radio is used the same on single and dual core phones. The Dual Cores save battery life regardless. The newer CPUs by default draw less power than the older CPUs, and running two cores at half capacity often results in less draw than running a single core at near full capacity (i.e. media playback, multi-tasking, etc.).
Again, the radio in both are pretty similar, but a more efficient processor will obviously result in less power usage. It's not hard to figure that out...
WP7 all the way for this guy. I kinda like how I'm in the same boat and will be in the same boat as other people with WP7 no matter what device they have. They get an update, I know I'll get the update too.
Click to expand...
Click to collapse
The Android Manufacturers are getting better with updates as well. From the way things are looking, Epic 4G/Vibrant users in the US may get Gingerbread around the same time (if not before) WP7 devices get Mango...
IIRC, the Samsung WP7 devices are still having update issues?
nicksti said:
Microsoft is in it to win it, no matter how long it takes.
Click to expand...
Click to collapse
That will not make consumers buy the phones. I think a distinction needs to be made...
Just because a company is in it to win it and spends tons of money on advertising, doesn't mean consumers will buy it.
Consumers tend to make comparative decisions. They weigh the benefits of one product towards another one.
The only way they can avoid that, is if the WP7 devices are price so low that they can win sales based on price.
But carriers will probably still subsidize them to the same price as anything else to make more profits off of them. Since most users get their phones form a carrier, well... You finish that statement.
I'm sure Microsoft wanted Microsoft Bob and Windows Me to be a winners as well...
I'm honestly tired of people saying Microsoft isn't bringing "big changes to catch up to the competition" then what in the hell is Mango? I mean, I must honestly be dreaming of it's inclusions, right? Nobody consistently *****es at Apple for not releasing OSX updates monthly to "catch Windows" do they? Would I love to see a new feature every day of my life? Sure. But for anybody with half a brain who has viewed the demoes of Mango can see how tightly integrated most of these new features are. One feature feeds into another, which feeds into another, such as the Bing searches. When Apple releases an update yearly for iOS I don't hear complaints.
Some of you guys have unrealistic expectations and have this notion that you can manage Microsoft's resources and marketing better. So, I wonder, why you aren't in their position since you can handle it so much better. I continue to point out that Microsoft hasn't gotten to their position by making bad decisions, and have actually succeeded at almost every thing they have ever entered... Regardless of what was necessary.
Mango addresses a significant number of complaints, and these features aren't implemented in two days time. Software development takes a significant amount of time. We have companies dedicated to one program, ONE, and it takes them a year+ to release a miniscule update.
People also fail to remember than Android was a "failure" by most of your standards until Verizon completely took over their marketing campaign with their Droid advertisements filling up every other commercial slot. Now, regardless of carrier or device, an Android phone is dubbed a "Droid" and it's owner will tell you that it "Does." Eventually, Windows Phone WILL reach this level, this is Microsoft we're speaking about here.
I understand you guys are upset that it isn't Windows Phone, but to dub it a failure and to remove credit from Microsoft from scrapping a known enterprise system and diving head first into a consumer oriented "pretty" phone market is also unfair to this company. Call me a fan boy, but I see myself more of a realist, and having a father which develops extremely important software for a living, I understand this takes time.
N8ter said:
That will not make consumers buy the phones. I think a distinction needs to be made...
Just because a company is in it to win it and spends tons of money on advertising, doesn't mean consumers will buy it.
Consumers tend to make comparative decisions. They weigh the benefits of one product towards another one.
The only way they can avoid that, is if the WP7 devices are price so low that they can win sales based on price.
But carriers will probably still subsidize them to the same price as anything else to make more profits off of them. Since most users get their phones form a carrier, well... You finish that statement.
I'm sure Microsoft wanted Microsoft Bob and Windows Me to be a winners as well...
Click to expand...
Click to collapse
N8ter,
If your reponse is your expansion then I think you need to say it, because too often it seems what you are responding to something that was not said.
I did not say Microsoft being in it to win it would affect sales positively. Actually none of what I said had anything to do with increased sales. A poster made a statement saying if it is all true about the low sales then his/her phone is doomed. My response was just saying even though ordinarily poor sales will doom products, Windows Phone will not be doomed so easily. I also tried to define what doom meant.
It will take more than 1 year of poor sales to doom Windows Phone.
Fresh comment:
There are people on this board that believe the poor response to Windows Phone is due to its lack of features and it being a beta os.
Question - What due diligence does the average person do before picking up a contract phone?
Here is my thinking - even some nerds on this forum did not fully understand what they were getting into. In theory the fresh looking UI and the device offering should have been enough.
I do not know but the average person would not have known Windows Phone could not do custom ringtones. Or sync natively with Outlook. Or all the other stuff. They would have asked about features like: Wifi, 3G, Video Calling (not there), Facebook, Emails, etc. In theory they would have bought it, a sale would be registered, and they would have returned it. Companies tend to conveniently tell you sales, not sales minus returns.
I do not know the answer, but I suspect the answer is not easy.

Maybe this why the WP7 isnt selling. (In The UK Anyway)

Sometime ago (months) I went into a Virgin Media store as I am with Virgin Mobile. I asked to see some Windows Phones 7 handsets as I have a HTCHD2 running WP7 and wanted to get a real WP7 phone.
The clerk in the store told me that Windows phones were rubbish and buggy. He also said Virgin are not getting in any new WP7 hands sets as they've moving towards iPhone. I didn’t argue, I showed him my HD2 and went to O2 store a few doors down. Yet again the shop assistant in O2 told me that WP7 were not very good and recommended an Android.
Pretty bad response I felt... but this was around the same time the NoDo update was messing with the Samsung Omnia. I just put it down to staff reading shock gadget sites struggling to make news for their RSS.
The following month, my girlfriend wanted to look at some WP7 hands sets. She went to T Mobile and Orange. She told me that in both shops the staff told her that WP7 was crap and buggy and recommended either iPhone or Android.
So... Today, aforementioned girlfriend went phone shopping with her sister as she is due an upgrade. They went to two Vodafone stores (YES TWO) and asked to see the HTC7 Trophy. Guess what the clerks said in both... Windows Phones are crap and buggy.
They ended up leaving with a HTC Wild Fire as the Clerk said Android was the best OS on the market.
This has really bothered me. It seems that every UK phone shop will quit gladly tell you the windows phone 7 is ****. How can this really be allowed? It is quite intolerable really and it is no wonder the phone isn’t selling as well as it could.
Any average person would be put off by the staff stating telling the phone is buggy and not to buy it.
So, XDA, please try it yourself. Go into a shop, play dumb and ask to see a windows Phone 7 'cos the advert is funny and see what they say.
Same thing happens in US stores, almost since day 1. There is an anti-Microsoft movement that is firmly entrenched, you practically have to fight to get a WP7 handset sold to you. I dont know why Microsoft is not talking to their carrier "partners" but ultimately if the carrier doesnt direct its employees to at least show WP7 devices to potential customer there really is no hope of reversing this trend.
Carriers dont care, OEM's dont care, its basically down to Microsoft to decide how they want to go because they arent getting any support from any of their partners right not.
I hate to post a counter point, as I agree with the OP that this is an issue. However, I myself have not experienced it first hand. There are a few different AT&T stores I visit in the Mpls / St. Paul area in Minnesota (USA) and my results have been quite the opposite (also true in Best Buy, where they sell many different phones and contracts).
I've never been told not to go with WP7. In fact, they've often listened excitedly as I told them what I was looking for, and later what it does (I've brought people in to pick up phones, and the clerks like to hear about my Samson Focus).
It is probably worth noting that employees at these locations have iPhones, Androids, WP7s, Black Berry's... so I'm not surprised they are more accepting of the idea that people should get what fits them best. *shrug*
I must say in Germany Vodafone shop they told me it's really good and the clerk took out HD7 of his pocket to show me.
I had a similar experience in the US when I bought mine. I was debating between WP7 and Android, and one salesman called to another and said, "could you show this customer your phone?" - which was an HTC Surround.
Nothing but poor training. That and some sales clerk will lie throug teeth to sell you a junk phone that makes maximum commission to him/her, not necessary the best phone for you. So, if you've not done your homework before hand, you deserve what you get.
The training is a different issue. That's a business decision the store, the carrier and MS all have to commit.
In my local Corporate AT&T store, the sales clerks are very nice and although they used to push iPhone a lot but if you ask questions about WP7 phones, they never bad mouth the product and give really nice comments.
Have we forgotten:
http://forum.xda-developers.com/showthread.php?t=882901&highlight=tmobile
Has anything changed since this first came up? We will see how verizon handles it but I doubt there will be any love for WP7 from them.
These sales staff are the blind leading the blind. They lie through their teeth and whenever they do I tell them straight its a lie.
They like to push the Iphone as you have to get that on a hefty contract and its an easy sell. Android is gaining mindshare. Not many go out to buy a windows phone - most people dont even know it exists.
WP7 has never gotten a fair shake, which is sad because it works. I hope just WP7 gets Skype lol.
Dr.8820 said:
WP7 has never gotten a fair shake, which is sad because it works. I hope just WP7 gets Skype lol.
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Click to collapse
It's fair isnt it?
Google is being anal with their youtube support for wp7... so lets take skype away from them
foxbat121 said:
Nothing but poor training. That and some sales clerk will lie throug teeth to sell you a junk phone that makes maximum commission to him/her, not necessary the best phone for you. So, if you've not done your homework before hand, you deserve what you get.
The training is a different issue. That's a business decision the store, the carrier and MS all have to commit.
In my local Corporate AT&T store, the sales clerks are very nice and although they used to push iPhone a lot but if you ask questions about WP7 phones, they never bad mouth the product and give really nice comments.
Click to expand...
Click to collapse
hmm, there is a commision gap between xyz phone and the top-o-the-line windows phone...phone ?
do you have any factual data with breakdowns of iphone, android, wp7 commisions paid ?
it would be interesting to see.
In Egypt, exactly in Port Said Vodafone store, the salesman encouraged me to buy trophy and he described it as a wonderful phone. It is strange that a salesman described wp7 as a buggy, almost he even didn't touch a WP7 device!
LOL at your statement.
If I'm the sales officer,of course I'll push the product that gives me more commission.
Just 2 options for you here
1)earn the money for yourself by pushing product with higher commission
2)help M$ earn money by pushing the product with lower commission
I starting to suspect how M$ spent the 500million dollars advertising fee???most probably the advertising fee,ended up by buying their own devices,in order to create a promising sales figure.
From the day 1 of windows phone 7 launched until now,I bet M$ at least gave 200K windows phone 7 to developers and holding events.
To WP7 fanboys,althought you think that WP7 is a good OS,but please admit the downsides.PLEASE...
sylau90 said:
To WP7 fanboys,althought you think that WP7 is a good OS,but please admit the downsides.PLEASE...
Click to expand...
Click to collapse
One thing we "WP7 fanboys" admit... we getting pretty sick and tired of Android/iPhone/YoMamma fanboys who have nothing better to all day long than to come to WP7 forums and derail perfectly good posts.
Then you have to start thinking why...
I can say the usability of the current WP7 is not that good.Everything have to wait until mango,mango....yo have to know that many people not even know about WP7,therefore they won't even give it a chance.
Furthermore,yea,of course windows phone 7 is smooth,but you forgot to mention that,the smoothness is within native apps and you are using a less features OS on an 1ghz processor.
now the thing I worry is that,once mango is released,our devices will be ditched or burired by M$.According to my experience with different OSes,I don't think1 ghz 1st gen snapdragon processor is good enough to handle Mango.
Back to the topic,please forgive those sales officers,they just want to earn money for their lives.they are not blind or not well-training...they are saying the truth and they fighting for their lives.
If you want to argue with me,I don't mind to share my WP7 experiences here,which is a fair view,but does not seems good.
I must agree that often salesmen don't have a clue what they're really selling.
I even saw some more weird things in carrier's shops like WRONG description on devices stating the device doesn't have the functionality it has indeed.
The "funniest" one was SonyEricsson P1 (Symbian UIQ) with Windows Mobile sticker on it's screen indictating it really runs on WM. I attach a photo! It was in Orange Store few years ago LOL!!!
But yes there is a reason for that. It's "fame" I think.
MS has bad fame, the same with PC. Now Windows7 is able to wipe it out but most of my friends always tell me when I have any problem with PC "get a Mac".
It's hard to fight with such "common sense". It goes beyond knowledge, it's rather a myth and emotions.
But the truth is, iPhone is great in many ways and Android has proven in 1000 ways it's the most powerful and complete option right now. Yes it is the future with so many devices and flexibility it offers. You can't fight it.
What MS has to do is to work work work to create something similar with it's platform. I repeat this again but I honestly don't see anything really attracting customers right now and making them switch from other OS'es in big numbers besides some cases. In my opinion it's not the UI (IMO boring) nor current devices (nothing extra there) nor even Mango, sorry. I may be terribly wrong but I don't see anything REALLY attractive there making people "LOL". People en masse. Maybe I don't read correctly customers feelings but that's how I perceive it. Are you aware that those Mango updates are actually more for Geeks? It's great for us but what about the mass market...
I really think Nokia is THE only possible help here.
+1 to you,doministry...well said.
Yeah sure WP7 isnt selling well here in NZ too, because the way I see it, the public has embraced the iPhone due to its high reputation. I work at Dickies and I can say that at least 75% of our customers have an iPhone, 15% being Android, and 10% being other (blackberry, cheap nokia phones) based on my survey touchscreen next to the counter and some gave a reason why [extracted from log]:
iPhone
1. User - iPhone (reason: high reputation and touchscreen)
2. User - iPhone (reason: ITS APPLE *****ES!!!)
3. User - iPhone (reason: most of my friends has it but I only use it for call and sms)
Android
1. User - Android; LG Optimus One (reason: needed a new phone because the iphone is boring now)
2. Developer - Android; Motorola Defy (reason: i develop apps for android)
3. User - Android; Google Nexus One (reason: because the iphone sucks)
Other
1. User - Nokia 5310 (reason: i rarely use this phone so whats the point of getting a new one)
2. User - Blackberry Bold 9700 (reason: not really into phones)
3. User - Windows Phone 7; HTC Trophy (reason: awesome phone. does a feature that the iphone doesnt - socializing, feels like im more connected to friends than those texts with their names on it.)
So based on my survey, the people in my area tend to have iPhones than any other kind of phones, mostly because the iPhone has gained a lot of attention from the start. Not a lot of people know the differences between phones, all they know is that the iPhone does everything (apparently thats the PS3).
downloaderintruder said:
Yeah sure WP7 isnt selling well here in NZ too, because the way I see it, the public has embraced the iPhone due to its high reputation. I work at Dickies and I can say that at least 75% of our customers have an iPhone, 15% being Android, and 10% being other (blackberry, cheap nokia phones) based on my survey touchscreen next to the counter and some gave a reason why [extracted from log]:
iPhone
1. User - iPhone (reason: high reputation and touchscreen)
2. User - iPhone (reason: ITS APPLE *****ES!!!)
3. User - iPhone (reason: most of my friends has it but I only use it for call and sms)
Android
1. User - Android; LG Optimus One (reason: needed a new phone because the iphone is boring now)
2. Developer - Android; Motorola Defy (reason: i develop apps for android)
3. User - Android; Google Nexus One (reason: because the iphone sucks)
Other
1. User - Nokia 5310 (reason: i rarely use this phone so whats the point of getting a new one)
2. User - Blackberry Bold 9700 (reason: not really into phones)
3. User - Windows Phone 7; HTC Trophy (reason: awesome phone. does a feature that the iphone doesnt - socializing, feels like im more connected to friends than those texts with their names on it.)
So based on my survey, the people in my area tend to have iPhones than any other kind of phones, mostly because the iPhone has gained a lot of attention from the start. Not a lot of people know the differences between phones, all they know is that the iPhone does everything (apparently thats the PS3).
Click to expand...
Click to collapse
Lol,the last user you surveyed is yourself?????obviously,the comment is longer.
A few wp7 users i have surveyed in my area.
1)htc mozart: the OS is simple and clean.Of course,it is smooth,but it is due to limited number of features,so requiring less processing power.
2)samsung omnia 7:Love the screen,but the OS is so-so.I can't pause my music on lock screen.I went to XDA site to search for help,but the only solution was hard reset,omg,I spend hours on linking and organise the facebook contacts with my sim contacts.I don't want to do it again.
3)HTC mozart:Love the camera in first sight,but when I brought it home,I was wrong.The pictures have so many noices and camera setting never saved.OMG.I missed heaps of precious shots during my short trip.Furthermore,I shared my experiences at XDA,I thought someone can help or there is some tweaks.Guess what???some friendly users asked me do more research before buying a phone.
4)Lg optimus 7:got it at a low price,don't care about it.just use it as a secondary device.Of course,"wait until mango releases",the favourite quote from XDA WP7 forum
5)samsung focus:love the transitions and animations.However,I prefer these animations put on top on my HTC HD2 windows mobile.
6)htc mozart:Love the solid aluminium built,but the OS??not as good as the form factor.The apps are expensive like hell on marketplace,seriously pacman championship,$ 9AUD????I could buy tiny wings,angry birds and infinity blade for my iphone.
7)Samsung omnia 7: Damn,my phone marketplace is no longer fetching updates.Everytime I have to connect my phone to zune to get updates and I went to XDA to seek for help.The users here told me to do hard-reset.No other solution?other than hard-reset?I'm not here to arguing or insisting that I want a solution for my problem.If the OS is stable,then problem exist.
I spent about 5months,these are the only people I found that using WP7.
Actually I also want to know what WP7 can do that iphone can't,cause I cant even find 1,except the transition and animations.
sylau90 said:
Lol,the last user you surveyed is yourself?????obviously,the comment is longer.
Actually I also want to know what WP7 can do that iphone can't,cause I cant even find 1,except the transition and animations.
Click to expand...
Click to collapse
yeah that one WP7 is me
umm. well facebook integration has been successful, though the only thing i know iphone does is sync with facebook, but it doesnt list the people as contacts. what else... for xbox gamers, xbox live gaming is getting there, its good that it is really the actual xbox profile on WP7 and gain live points with (selected) games on phone... better office integration.. the zune pass subscription (eg. stream music over the air).
in the upcoming mango update, IE9 will have better HTML5 support. this was demonstrated somewhere i saw on youtube
also you can upload/share photos and other files via skydrive which is free unlike mobileme service.
thats all i got so far

Google buys Motorola, what does it mean for Windows Phone?

Ok I hesitated before creating this topic because everytime you mention Android here you end up with arguments and closed threads. Let's try to all behave like adults that can have a proper conversation.
So, Google buys Motorola Mobility... Do you think other OEMs will come running to Microsoft anytime soon? And should they be welcome with open arms? Or do you think Microsoft should also make its hardware and buy Nokia/RIM? I'm not sure which is the best strategy but it's likely this will hugely impact Windows Phone.
Dont think anything will change or this will have any big impact on WP7. htc, samsung, etc always had android as their preferred platform and make boatloads of cash from it, this will likely just make them compete harder and possibly neglect WP7 even more. Which basically is the situation today.
I think MS should buy Nokia after WP7 is well established and selling well, then they can build on that and not be beholden to the android OEM's.
1. Windows Phone 7 will not be running on Motorola/Google hardware
2. More focus on internal hardware, ie; updates will be released for internal hardware ahead of what is release to other suppliers
3. Multi-vendor support will decline ane more WP7 support
4. Increase in WP7 support at the expense of Android
Apple does its manufacturing in-house.
Google owns Motorola.
Microsoft's major partner is Nokia.
It's all the same thing, just with a different spin on it. Nothing will change. If anything, it might make OEM's prefer Windows Phone over Android... probably not, but maybe. It's all speculation anyway.
efjay said:
Dont think anything will change or this will have any big impact on WP7. htc, samsung, etc always had android as their preferred platform and make boatloads of cash from it, this will likely just make them compete harder and possibly neglect WP7 even more. Which basically is the situation today.
Click to expand...
Click to collapse
I don't know, eventually Motorola phones will get exclusive features and will probably be the only Android phones that get day one updates like the Nexus One/S. If Motorola sales grow too much there's a case to be made for Samsung, HTC, etc. to go and look elsewhere.
one big patant war
so now we have google&motorola vs MS&nokia vs apple&(let them buy samsung)
I was about to make the same question, I think that Google buying Motorola Mobile maybe will help WP7, why? Because now the other OEMs will have to compete against Google as a Hardware maker... Before, they were where partners, now they're competing companies and obviously Google will have preference for Motorola over the other companies when delivering updates, etc... That's my thinking...
Sent from my HD7 T9292 using XDA Windows Phone 7 App
Means we are screwed. Not!
Motorola aint Nokia. But yes, expect some real nasty Android devices, as Google is (dont deny) a creative company. HTC and Samsung will spend more time trying to follow Motorola, as Motorola will always update their phones fast as Google update Android.
It will be nice, I admit. One of the fatal flaw of Android just ended together with the treat of the patent war (which puts Google again on feet).
Android will run better on Motorola devices, smoothier, since they are going to work with the hardware and software.
No WP7 on Motorola since Google hate it so bad (look at our Youtube and Google search page).
Maybe less chances to WP7, because 50% of the market is already using Android. Google is more Apple alike now, and this should count.
But probably HTC, Samsung and LG is going to try some more of WP7 Mango juice. Or I hope so. Sony Ericksson would be nice too..
With a good deal I can see Samsung and LG making more WP7 devices, but SE??? I don't know... :-S
Sent from my HD7 T9292 using XDA Windows Phone 7 App
I wouldnt bet on that.. But hope is the to die, right? I like SE's phone. More than LG and Samsung for sure.
Probably means Apple goes after Motorola and Google now and gives Microsoft and Samsung a break. Or they hire even more lawyers to go after all the above.
Oh...what does it mean to us, the consumers? Probably higher prices to pay for all those f**king lawyers.
markgamber said:
Probably means Apple goes after Motorola and Google now and gives Microsoft and Samsung a break. Or they hire even more lawyers to go after all the above.
Oh...what does it mean to us, the consumers? Probably higher prices to pay for all those f**king lawyers.
Click to expand...
Click to collapse
Yeah, it makes sense too.
everything to do with patents and nothing to do with hardware.
oh, and a few people just DOUBLED their money on moto-mobile, ill bet. look at the price jump ! wow !
this only effects microsofts ability to sue google, and no royalties. smart move google.
whatever happens, the patent system is still stupid and broken
Sure it's mainly about patents but Google could have just bought/licensed the patents for a lot less, I don't see Motorola turning them down. I think if they went for the whole of Motorola Mobility it's to also make a strong line of hardware. You don't pay $12.5 Billion to not make the best handsets you can when you get an OEM in the package.
Motorola, TBH I was unware they made an android phone!
the acquisition of MM is just about as quiet as MS's acquisition of Danger in 2008. Anyone remember that...not a lot of people =/
Hello the result is Android more protected, and widows phone falling its gud move by google
Sent from my GT-I9000 using XDA App
Well, I will tell you the future I foresee.
Apple will still be around selling iPhones.
Samsung, HTC, LG, etc. will still be selling Android handsets, but the majority of the handsets they sell will be Windows Phones.
Motorola Mobility (eh. Google Mobility) will be making record breaking profit and will be responsible for 70%+ of all Android phones produce.
Windows Phone will make up the majority of the smartphone market share.
Microsoft will license (but not buy) many technologies from RIM including BlackBerry Messenger.
day2die said:
Well, I will tell you the future I foresee.
1) Apple will still be around selling iPhones.
2) Samsung, HTC, LG, etc. will still be selling Android handsets, but the majority of the handsets they sell will be Windows Phones.
3) Motorola Mobility (eh. Google Mobility) will be making record breaking profit and will be responsible for 70%+ of all Android phones produce.
4) Windows Phone will make up the majority of the smartphone market share.
5) Microsoft will license (but not buy) many technologies from RIM including BlackBerry Messenger.
Click to expand...
Click to collapse
1 yep, nice ones even if i don't like their lockdown
2 er - who what why where when - is this going to start happening ?
3 those droiiiiiiiiid commercials were already old. hopefully they branch out in marketing. like htc.
4 repeat of 2
5 why on earth would M$ ever care/want anything about bbm ?
No one knows where this one will head. It all depends on what Google's intentions are for the hardware side of the business. It's doubtful that Google seriously wants to be in the hardware business.
The only firm conclusions I think we can reach are...
(1) It was all about the patents.
(2) Google is more serious about mobile than many people thought previously. They just spent a good chunk of their cash hoard on a bunch of patents that may or may not be sufficient to protect Android and/or they spent a bunch of money on an overpriced phone maker. Either way, they probably more than doubled their total investment in Android.
Personally, I think G will be selling pieces off to interested parties, but I could be wrong.
MS is in an interesting position now. Google just handed them a great talking point for their sales pitch to Samsung/HTC/SE but the BFF relationship with Nokia takes the wind out of that sail. Hard to tell what their next move should be.
Interesting times ahead. Time to go make some more popcorn.

Official channel for feedback?

I'm a new Note 4 user, and generally like the phone. Like anything complex, though, there are a handful of things that I'd prefer to be different. I'll spare everyone from my litany of pet peeves, and just get to the question:
QUESTION: What is the best way to send feedback to Samsung regarding new features / fixes / etc. for the Note 4?
I went to their web site and found various technical/customer support options, but I'm looking for something more focused for enhancement requests. TIA.
I wouldn't waste the time, they are to concerned with jamming their sub par software and applications into their devices just to have their branding and signature on everything you see or interact with to concern them selves with anyone's logical or rational suggestions. Just look how Samsung operates in total perspective, they make TVs and monitors, that's their bread and butter, its where the majority of their most profitable pattens reside. To put this into the most transparent terms possible, they sell more TVs each year than there are phone subscribers with access to their devices in the entire global cellular phone market.
However for some reason to prove to them selves or whoever it is they think they are impressing or competing with, they chose to build garbage on top of googles already 1st class, free operating system and interface, they waste millions of dollars doing so and for some odd reason continue to think that they will one day create a better user experience than Google the company whos bread and butter is development and let's not forgot the company who designs every operating system for every phone they sell.
Until Samsung learns to stop wanting so much counterproductive attention on their products and realizes they would make more money hand over fist buy just selling their products as is with free standard android OS, they will continue to just shovel crap onto their mechanically awesome products rendering them to nothing but bright HD displays running ads that say how stupid they are.
In my personal opinion Samsung just looks stupid next to every other electronics company. And Google needs to grow a pair and say no android OS if you modify a single thing on it. I can't be the only person who sees this flawed business model am I? When's the last time you used an HP, Dell, or Gateway computer that had System modifications of any kind on Windows? You can go out on the limb and applaud HTC for their modifications because they are cell phone company that's all they do, but for Samsung a company that specializes in displays and makes no mobile hardware of their own worth noting, they somehow get the green light on damaging Android OS with their cut rate software, and continue to make the end user of their products disappointed. The worlds gone mad.
Whoa!
:laugh:
I can't say I entirely agree nor disagree with the long post above. I don't hate Samsung, nor am a fanboy of theirs. I just needed a large phone with a stylus, and my previous phone, while large and I LOVED it, didn't have a stylus which was highly needed. All I'm going to say is this:
Most of the time, a large corporation who sells many different devices within a market (ie, phones) wouldn't care about a single consumer's opinion. You are but a single-celled organization to them. They know you're there, but you aren't big enough to see as an individual. In addition, what changes you'd like to see or need- or whatever- most likely won't be what these corporations think their consumer market wants and will buy.
So in other words, if you send them feedback, all you'll get in response is a prewritten thank you letter saying (in summary), "Thanks, we appreciate the feedback and will keep it mind," (but wont).
Sent from my Samsung Galaxy Note 4 (sm-910a) using Tapatalk
So, it sounds like Samsung doesn't have an email address, web form, forum, etc. for enhancement requests?
On the parallel topic of big evil companies, and with respect to the folks who have offered their opinions on that subject so far, my experience has been quite the opposite - I find that most successful companies do care what their users think about their products. I work in the software industry, and the products I use most on a day-to-day basis invariably offer some sort of channel for sending feedback to the developer. Every app on the Google Play store has a "Send email" link at the bottom of it's page - in addition to many companies monitoring and responding to written feedback in the ratings section. QuickBooks has a "Send Feedback Online" option under the help menu - and even offers different options for sending comments onenhancements, bugs, and doc. A large software company that I used to work for recently implemented a suggestions forum where users can vote on enhancements, actively prioritizes work on new releases based on this feedback, and publicizes the heck out of the results in conferences, doc, and webinars. Every year I see literally thousands of people give standing ovations at one of their conferences because the developer added better Excel integration, or trimmed two clicks from a common workflow. Perhaps the best example is Atlassian, whose products many in these forums no doubt use. They are laser-focused on the people who use their tools - developers - and have been extremely successful at growing into small and large companies alike by inspiring grass roots adoption.
The list goes on. From what I've seen, companies who listen to their users do well as a result.
That said, not every company is as open to feedback as the ones in the examples above. I've found it difficult to provide feedback to Microsoft, for instance, without being part of a beta program. That said, they have robust forums that are well-attended by their internal staff. I can't say for sure, but I have to assume that the most common squeaky wheels get at least I little grease in future releases.
I don't know Samsung very well, which is why I'm asking about feedback options. It would seem odd to me that they don't have some way for users to weigh in on their Android implementation. Collectively, we buy new phones too frequently and switch vendors too easily for them not to care what we think. I like my Samsung phone, but not because it's a Samsung - it just has the features that I want. They obviously do their research into what's likely to sell. I'm hoping that there's some channel where they're actively soliciting input for improvements.
Like spexwood said, I'm not going to waste my time sending a letter to the president of Samsung and get some generic form letter in return. I know that that doesn't work. I also don't expect that Samsung will care about my suggestions, per se, even if they do have some feedback form. But, I'm sure I'm not the only one who misses text messages because the [email protected]#$ing notification beep doesn't fire when a thread is already on the screen (for example), so if mine is one of 10K voices complaining of the same thing, it would behoove them to listen - or maybe next time I'll switch to that nice LG G3 that I almost bought instead of this Note 4.
Anyway, I'm still interested in practical options for sending OS-related feedback to Samsung. Otherwise, I can just rant about stuff xda-developers and hope that someone at Samsung is watching.
Please excuse me for quoting myself, but I stand corrected:
mcmannion said:
[Samsung] obviously do their research into what's likely to sell.
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Click to collapse
I just read an article on the S6 that says that it neither has a replaceable battery nor an SD card slot? When I went phone shopping last month, these were the only two requirements I had. I looked at phones from different manufacturers, with different OS, in different price ranges... the battery and card were the only thing they all had in common.
Maybe Samsung is right and I'm wrong on this one. People seem to flock to the iPhone because it has metal and glass on the outside, even with it's hardwired battery, fixed (and expensive) storage, small screen, lack of widgets, etc. If the S6 sells better than the S5 then... then... well I'll just be a monkey's uncle.
BTW, "premium" has gained the cherished center spot on my bull$hit bingo board. The only premium I see is the extra money you'll pay for a metal phone - which will probably be covered by a rubber case, anyway. I'll take a plastic phone with a swappable battery any day.
mcmannion said:
Please excuse me for quoting myself, but I stand corrected:
I just read an article on the S6 that says that it neither has a replaceable battery nor an SD card slot? When I went phone shopping last month, these were the only two requirements I had. I looked at phones from different manufacturers, with different OS, in different price ranges... the battery and card were the only thing they all had in common.
Maybe Samsung is right and I'm wrong on this one. People seem to flock to the iPhone because it has metal and glass on the outside, even with it's hardwired battery, fixed (and expensive) storage, small screen, lack of widgets, etc. If the S6 sells better than the S5 then... then... well I'll just be a monkey's uncle.
BTW, "premium" has gained the cherished center spot on my bull$hit bingo board. The only premium I see is the extra money you'll pay for a metal phone - which will probably be covered by a rubber case, anyway. I'll take a plastic phone with a swappable battery any day.
Click to expand...
Click to collapse
I almost waited for the S6, then saw the final specs on it, yep not gonna happen no water Resistance no dust resistance and by the way the metal case most likely will have the same issue with scratches that the bezel on the note 4 has. not to mention an octocore 64bit processor that is hobbled at 32bit.
I still might go check it out once my local AT&T store gets them in stock. just to see

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