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The other day I noticed that I have a blue dot/circle on screen, maybe a cm in diameter. It's not a dead pixel or anything, it's just like there's a blue overlay on top of the screen. I stupidly carry it around without a case (I used to use my case but whenever the phone rang I used to accidentally decline calls whilst getting it out). Does anyone know what the problem is and whether it's fixable?
Thanks. Sorry if this is in the wrong place.
newton ring probably. Seems to become a frequent problem. Try the search on that.
Lord_Conflict said:
The other day I noticed that I have a blue dot/circle on screen, maybe a cm in diameter. It's not a dead pixel or anything, it's just like there's a blue overlay on top of the screen. I stupidly carry it around without a case (I used to use my case but whenever the phone rang I used to accidentally decline calls whilst getting it out). Does anyone know what the problem is and whether it's fixable?
Thanks. Sorry if this is in the wrong place.
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My first phone did the same thing. Yup, it's a newton ring. If you are still under warranty (should have 1 year from purchase date), then just bring it back to Tmobile or whoever you bought it from. They swapped mine out with no problems. There is no fix that I know of without repairing the hardware. Good luck!
These guys are right, it does sound like the familiar "newton ring" issue, common to HTC hardware it seems.
There's a number of other threads across the site on that subject, you can check to see if the pics in any of them match the general look of what you're seeing...but I think the odds are very good you're just the next lucky winner in the newton-ring lottery.
FYI, although there seems to be no universal cause, heat and/or pressure are common suspects.
Thanks guys. Unfortunately I bought it handset only from the internet so I have no warranty. It's not too big or noticable so I guess I'll put up with it. It also gives me an excuse to buy myself the Touch Pro3 later on =p.
Lord_Conflict said:
Thanks guys. Unfortunately I bought it handset only from the internet so I have no warranty. It's not too big or noticable so I guess I'll put up with it. It also gives me an excuse to buy myself the Touch Pro3 later on =p.
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Most people say you can get them from pressure or too much heat, but I babied the hell out of my first one, and I still got one, so not sure if it really has to do with that or not. Sucks though, it bothered the hell out of me to see it every time. It wasn't horrible, just a faint blueish purple ring. That's the spirit. I want the tp3 as well.
hi!
i want to buy HOX at Amsterdam in about 2 month, i hope till then there will be no problems with the build quality, but i still want to make sure i can recognize them.
so there is that yellow spot, and flexing screen.
but i also saw a problem that the screen is a bit up, can someone upload a picture with and without the problem? so ill see the difference.
thanks!!
p.s
if someone knows a store in Amsterdam that sells white HOX in a good price, please send me a PM.
Fairly certain that you will notice if your phone has been built poorly.
If you have no noticeable problems, it's probably fine!
i think i wont notice right away if the screen will be a bit out, because i dont know how it should be...
DubelBoom said:
i think i wont notice right away if the screen will be a bit out, because i dont know how it should be...
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The screen problems people seem to be having are flex issues, backlight bleeding, yellow spots and screen flickering.
All are rather noticeable if you have them, although some can appear after a few days I believe.
thanks.
i hope i wont have problems till june (or july... i dont remember )
When I press my HOX screen at some pressure at the bottom it gives some color inside. Whether this is a problem?
Sent from my HTC One X using Tapatalk 2
Put some pressure on your monitor (Providing it's an LCD or similar). What do you see?
Why are you pressing a capacitive screen in the first place??
This is a problem, the glas should never touch the lcd.
And why press capacitive touchscreen? While playing games and caught up in the action? Since it is a tegra3 phone, chances are big
Just did a test . Whether the phone can withhold pressure inside the tight jeans and under the pillow while sleeping.
Sent from my HTC One X using Tapatalk 2
Get yourself a hot chick if u are that much into pressing..but please don't take it out on our lovely One X
Thread closed...
Sent from my Stunning White HTC One X
Techimplant said:
Get yourself a hot chick if u are that much into pressing..but please don't take it out on our lovely One X
Thread closed...
Sent from my Stunning White HTC One X
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just noticed that mine now as well has that creak on the left hand side..basically when i press the left hand side i can feel it not being in the right place and it makes a noise when i push it down..right side is fine. spoken with my carrier and they said they can not replace it they need to send it to get worked on...and then once i send it they get a quotation of £20 and if i accept then they will try and fix it..i declned that and said you must be joking. spoke to HTC and they said they can not replace it but send it in for repairs..i do not mind that as long as they do not charge me..but they said the carrier should replace it if i am getting dust under the screen...here is hoping..dissappointed..as i really like this phone and already spend like few bucks getting cases for this phone S3 looks more and more appealing now...
Goku80 said:
S3 looks more and more appealing now...
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And if you don't think it too is going to have its own set of anomalies and QC issues you're a tad naive. Go check out the GN forum, it's the last phone Samsung released. It's a great phone but far from perfect. As is the One X. And as will be the SGS3.
BarryH_GEG said:
And if you don't think it too is going to have its own set of anomalies and QC issues you're a tad naive. Go check out the GN forum, it's the last phone Samsung released. It's a great phone but far from perfect. As is the One X. And as will be the SGS3.
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s2 came out never had any issues with that Barry mate. Look i do not want to turn this into a flame war..We both know how it was last week. Nah after clearing my head now i have two options.
One i am waiting an answer from HTC till tomorrow afternoon they said whether they will replace it for me or send it for repairs. If they say they will replace it i have a winner. If they say they will send it for repairs then i will go with my network provider. At least if they fix it i know i shall not have the issues as it will come back brand new.
And the good thing i am covered by warranty as it is the stupid flex issue that everyone is facing..Damn thing creaks like hell when you press on it
fallenwout said:
This is a problem, the glas should never touch the lcd.
And why press capacitive touchscreen? While playing games and caught up in the action? Since it is a tegra3 phone, chances are big
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I thought there was meant to be no air gap between the glass and the One X screen!?!?
Goku80 said:
s2 came out never had any issues with that Barry mate.
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I had one of the first SGS2's sold in the UK. It was a train wreck. Here's a list of issues I can remember:
1) Devices overheating to the point they shut down
2) Huge color temperature variations in the displays
3) Wireless (both Wi-Fi and 3G) that was so screwed up Samsung was pushing out updates weekly
4) Fingerprints on the inside of the display
5) USB ports that released and got pushed up in to the phone
6) Flashing covering the camera lens from inside
7) Light showing through from the edges of the bezel
8) Bad headphone jacks
If you had one at launch you have either short or selective memory. After about two months all the QC issues went away and we all know how great a phone the SGS2 ended up being. I kept mine for eleven months; the longest I've ever kept a phone. The point being, no phone is immune from issues especially when they first come out.
BarryH_GEG said:
I had one of the first SGS2's sold in the UK. It was a train wreck. Here's a list of issues I can remember:
1) Devices overheating to the point they shut down
2) Huge color temperature variations in the displays
3) Wireless (both Wi-Fi and 3G) that was so screwed up Samsung was pushing out updates weekly
4) Fingerprints on the inside of the display
5) USB ports that released and got pushed up in to the phone
6) Flashing covering the camera lens from inside
7) Light showing through from the edges of the bezel
8) Bad headphone jacks
If you had one at launch you have either short or selective memory. After about two months all the QC issues went away and we all know how great a phone the SGS2 ended up being. I kept mine for eleven months; the longest I've ever kept a phone. The point being, no phone is immune from issues especially when they first come out.
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i must of been one of the lucky ones then well whatever happens if the phone does not get replaced or if i send it in and they can not fix the issue i will just stick a case on it and not flex the damn thing..but knowing it is there will bug me
Goku80 said:
i must of been one of the lucky ones then well whatever happens if the phone does not get replaced or if i send it in and they can not fix the issue i will just stick a case on it and not flex the damn thing..but knowing it is there will bug me
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If you think about it, the devices we're buying today are about 1000% more complicated than just two years ago. A lot more advanced crap is being pushed in to a smaller space. At the same time, what we're willing to pay at the high-end is kind of fixed so the manufacturers have to juggle all of that while putting out phones at twice the frequency. My biggest ***** with all of them is the obvious lack of testing that takes place. I can forgive some of the QC issues (provided they go away eventually) but the flickering thing is kind of hard to overlook. As was the GN 2G radio problem. Alas, I think it's going to get worse before it gets better. It'll be interesting to see how Samsung fares with the SGS3. People's expectations are so high I think it'll be hard to meet them.
BarryH_GEG said:
Alas, I think it's going to get worse before it gets better. It'll be interesting to see how Samsung fares with the SGS3. People's expectations are so high I think it'll be hard to meet them.
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Spot on mate spot on. What would you advise to do mate? I mean phone is fully functional and nothing wrong with it. It is just that gap on the left hand side which is not really visible unless you really look at it and then when you press hard on the left you can feel the phone creaking and trying to adjust the shell to get in place.
Alright so I found a stuck white pixel. It's only visible against a black background. And it's like the size of a flake of dust. Super, super tiny but now that I've noticed it I see it eveytime it's over a black background or image.
However, I was lucky enough to get a phone that has zero gap issues, and I've also already put a nice quality screen protector on it.
So my question is... Should I deal with it or exchange for a new One. It really is very tiny. I don't even have anything size wise to compare it to. I think even saying it's the size of a dust flake is too big... Also it's near the upper left corner sort of so it's not like it's in the middle of the screen.
Ps: I tried the stuck pixel fixer in the app store and it didn't do anything.
Opinions?
I'd take it back. I bought an LCD tv that had one pixel stuck as soon as I opened it up and turned it on it was off and boxed back up and exchanged. Imo it probably will be more likely to have more go out, not sure if it's true but I say exchange it.
I'm still debating. I think I'll give the store a call.
good luck finding a perfect electronic device. I know it used to be up to 3 "dead" pixels was considered ok by manufacturers. I think they've eased up though. I'd be worried about the replacement being worse.
nrfitchett4 said:
good luck finding a perfect electronic device. I know it used to be up to 3 "dead" pixels was considered ok by manufacturers. I think they've eased up though. I'd be worried about the replacement being worse.
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+1
since phone is so new u should get lucky and get one someone returned.
but this phone is the first i wouldnt want a refurb considering all the problems with taking it apart
Honestly imperfections happen. And something this minor just deal with it. When it comes down to it though its your call.
Sent from my HTC6500LVW using xda app-developers app
andybones said:
+1
since phone is so new u should get lucky and get one someone returned.
but this phone is the first i wouldnt want a refurb considering all the problems with taking it apart
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I wouldn't get a refurb, I'd get new. I'm friends with the manager of the corporate store, however... I think I'm just going to deal with it. I don't even notice it now unless I'm specifically looking for it against a black background, which is never lol
josh995 said:
I wouldn't get a refurb, I'd get new. I'm friends with the manager of the corporate store, however... I think I'm just going to deal with it. I don't even notice it now unless I'm specifically looking for it against a black background, which is never lol
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I think were still within 14 days so could get new
I am just noticing on the back of my phone that when facing down, on the right side it looks like a line running all the way down, kind of hard to explain, it's not a dent otherwise I'd be able to feed it.
hmm, I may go back to the store and check out the ones on the floor and maybe get a new one, but I also don't want to lose root. I am sure we will get it eventually and will be kicking myself in the rear, but.
I guess I may end up with a refurb! lol.
I send them back though until they are up to standards, I've send 3 back and they will keep sending you refurbs until you get one you consider up to par.
One time I got a refurb and the power button was so pushed it I literally couldn't use it, another time the vibration on the phone was so crazy high, like when pressing the soft keys it was cracked up on stock ROM somehow it was insane. the third time I got the phone and there was an issue with a speaker.
I have gone through many refurbs thought my smart phone days and I have to say they actually are *usually* good. The way that the HTC One is put together though scares me for a refurb, though.
Mine has that line too. It's like 1/3 inch thick looking, right? And very faint? And I've seen the same line in LOTS of pictures. I think it's just a manufacturing thing.
I'm on my 4th M9 and every phone I had seems to have light leak. Its noticeable in a dark room and the light leaks out from the volume rocker area. Some devices you can see straight on, others you notice with a slight tilt. The 4th device has it by the volume button and in the lower left corner. Its as if the screen isn't touching the side panel all the way. Has anyone gotten a phone without this? Thinking of giving up but love the software experience of the M9.
Sent from mobile.
Am I the only one who's astounded that someone would even think to check for, or be bothered by, such a thing, let alone return three otherwise perfectly functional phones over it?
A $830 phone shouldn't have light bleed. If I'm using it at night no light from under the screen should be visible on the side due to manufacturing issues.
I see it as nitpicking, yes it does a little, but easy zoned out.
danv28 said:
A $830 phone shouldn't have light bleed. If I'm using it at night no light from under the screen should be visible on the side due to manufacturing issues.
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Since you're already on your 4th M9, it's not a manufacturing issue, it's a design issue. If this is what's so important to you, then you're going to have to pick a different phone and hope it doesn't do the same thing.
Mine doesn't, at least I haven't noticed it. It is nitpicking and the price you pay for the phone is to pay for the components and the design and other tangible reasons, not to ensure some light doesn't come out of it in the dead of night.
What I have noticed is that light leaks out of the led on the back when I take a photo though.. it's a little disconcerting when I try and take a picture at night...
I had two M8s with light leaks that got progressively worse over a couple of months, presumably because the display was lifting (Had this same issue with my HTC Droid DNA to some extent as well) . Last time I go for a One until this general design is changed.
Mine might, but since I have a case on it, I couldn't tell you.
Sent from my HTC One M9 using Tapatalk
My HTC One M9 also has a light leak in the same spot, it's a little annoying but I can deal with it.
My first had a stuck pixel so I was able to get it replaced.
This one came with a nice scratch on my screen out of box but they told me they could not justify a replacement for that and the light leak.
To be honest I was a bit glad he said no as I do not have to re-root or unlock anything again.
danv28 said:
I'm on my 4th M9 and every phone I had seems to have light leak. Its noticeable in a dark room and the light leaks out from the volume rocker area. Some devices you can see straight on, others you notice with a slight tilt. The 4th device has it by the volume button and in the lower left corner. Its as if the screen isn't touching the side panel all the way. Has anyone gotten a phone without this? Thinking of giving up but love the software experience of the M9.
Sent from mobile.
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Mine does not do this, are you getting these devices from a store? My guess ( if that is the case) is that it's a faulty batch and they should be made aware, the reason why this is probably so annoying to you is because it's a great looking phone and you don't want any issues, even though this is a problem that is cosmetic and didn't affect performance is any way.
Either have a word and swap it again, admit defeat? Or change handsets, but assure you, this is not normal.
---------- Post added at 01:43 AM ---------- Previous post was at 01:40 AM ----------
SEGACDX said:
My HTC One M9 also has a light leak in the same spot, it's a little annoying but I can deal with it.
My first had a stuck pixel so I was able to get it replaced.
This one came with a nice scratch on my screen out of box but they told me they could not justify a replacement for that and the light leak.
To be honest I was a bit glad he said no as I do not have to re-root or unlock anything again.
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Wouldn't swap it for a scratch? No that's bull. They should change that 100%. I used to work in the industry, I still do indirectly, sometimes shop workers open boxes to check out new devices , always be wary of a shop attendant walking towards you whilst opening the box, check it before opening, run through some simple tests prior to leaving the store also. To prove it wasn't you at fault if there is a fault.