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Hello,
I recently bought a BT-5 bluetooth GPS unit here in Canada, and thought I'd post a little review. The reason this unit is special is that I got it for $50CAD (CAD is approximately same as USD now) at a local store. You can get them online for as cheap as $30+S&H. It's also very small, certainly small enough to carry in your pocket (but alas, not on a keychain).
I'd like to point out that I had to exchange the unit TWICE before I got one that finally works. On the first one, it couldn't get a GPS signal, the second one had a DOA battery. The third one works like a champ though.
Someone wrote a nice guide to setting it up, see below:
1. - FULLY charge BT-5 GPS Unit.
2. - In Mobile goto.. Start > Settings > Connections > Bluetooth > Mode
3. - Check, Turn on Bluetooth, and make device visible.
4. - Goto Devices, and find BTGPS (this took me like 5 mins to find it...KEEP TRYING..)
5. - Use 0000 as the passcode.
6. - Check off 'Serial Port', then click finish
7. - Go into Bluetooth > COM Ports, and add, COM2. (I unchecked Secure Connection, should make response faster...)
8. - In Mobile goto.. Start > Settings > System > External GPS
9. - In Programs Tab, select COM1, and in Hardware tab select, COM2 with a Baud Rate of 4800.
10. - In windows live search, OR google maps (or both), simply remember to use COM1 as your GPS setting.
http://forum.ppcgeeks.com/showthread.php?p=199640
Click to expand...
Click to collapse
COM1 and COM2 could be any COM port and google maps can be any program (works fine with tomtom).
What I really like is that once I got it to work, it gets a signal in under a minute. This is INDOORS. It's even faster outdoors. I lost the signal on it only once so far, and this was, again, indoors.
Overall, it's a sweet unit for the price, but caveat emptor. I wouldn't suggest buying online because of the amount of dead units out there. I would imagine you'd have a hard time exchanging. I bought it at factorydirect (http://www.factorydirect.ca). DO NOT go to the woodbridge location, they have three in stock, all three don't work. I ended up getting one that works in Scarborough. Can't comment on other cities or other retailers. FactoryDirect is good about exchanges though.
Good luck!
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Thank you soo much. Your post told me exactly what i was looking for. This is greatly appreciated. I will try the downtown Toronto location, as it is near my school.
One question though, in all pictures i see, it comes with only a car charger, is this the only way to charge it? Hopefully it comes with a regular ac charger so i can charge it indoors. (will be buying from factory direct as well)
Hey,
Yes, it only comes with a car charger. However, it has a normal mini-USB port, so you can charge it from your computer or from the charger for your elf. Same as you can use the BT-5 car charger with the elf itself.
Also note, so far I have not gotten the BT-5 to work with Microsoft Streets and Trips on the computer (don't know about pocket streets). The comp sees the GPS unit and it works using some simplistic programs (i.e. geocaching), but not with streets and trips. Weird...
Update: It works with Streets and Trips, you just need to have a GPS signal. If you try to connect before getting a signal, the software will reject it for some dumb reason. Oh well, it's microsoft.
thanks for the replies, its almost as if you read my posts on another forum about streets and trips, and answered it here
but yah, im only interested in using it with tomtom.
You're good to go then. Enjoy.
yes everything works good, i was a bit scared at first, cause i couldnt get it working, but that was because i never linked a bluetooth device to another one ever before (besides sending from phone to phone)...but eventually i got it working, and with my first device, didnt have to return anything.
it wasnt connecting while i stayed in one place, but i drove a bit, made one turn, and then it caught the signal.
i guess its more than enough for the price.
Thanks for writing about it, orelse i would have been scared and worried about it through this whole process
Using it with hp ipaq 210. and tomtom6. (with an outdated map)
Which location did you buy from?
evilmonkey1987 said:
Which location did you buy from?
Click to expand...
Click to collapse
He says he paid $50 locally so I'm guessing Factory Direct:
http://factorydirect.ca/catalog/product_spec.php?pcode=BT0005
Yes, but factory direct has many locations, which is why I'm wondering. I ended up getting mine in Scarborough after two unsuccessful units from woodbridge and an out of stock problem in Markham.
I think you can easily find good deals on GPS receiver's on ebay these days ... I got the GlobalSat BT-359 for ~ Cdn$40 shipped, and it works great. It's very small (1/4 the size of the Touch!) and easy to pair up, it finds its location in ~ 5 sec, and has strong reception. I don't even have to place it under the windshield to pickup the satellite signal. I just put it on the seat beside me when I drove.
i had to go to school, so i went to the downtown toronto factory direct
I bought the BT-5 for my wife to connect to her Palm Treo 750. I've been using the Globalsat 359 with my Touch, and compared to the Globalsat, the BT-5 seem to be a little slower picking up signal, and the Globalsat seems to have more features. For example, the 359 auto-shuts off the power if it's lost BT connection for over 10 minutes to save power, and it also has a low battery warning. So far, I don't think BT5 has either function. And I dont know for sure if it does or not, because of its extremely poorly written manual.
But the BT-5 does work. I don't think it's lost signal even once, and it picks up the signal no problem outdoor as well as most of the times indoor. If you have a cigarette charger around, it will not leave you stranded because it doesn't have a low battery warning.
One more thing - when setting up the device, you can use a faster speed than 4800. I use 38400, and it runs fine.
evilmonkey1987 said:
Hello,
I recently bought a BT-5 bluetooth GPS unit here in Canada, and thought I'd post a little review. The reason this unit is special is that I got it for $50CAD (CAD is approximately same as USD now) at a local store. You can get them online for as cheap as $30+S&H. It's also very small, certainly small enough to carry in your pocket (but alas, not on a keychain).
I'd like to point out that I had to exchange the unit TWICE before I got one that finally works. On the first one, it couldn't get a GPS signal, the second one had a DOA battery. The third one works like a champ though.
Someone wrote a nice guide to setting it up, see below:
COM1 and COM2 could be any COM port and google maps can be any program (works fine with tomtom).
What I really like is that once I got it to work, it gets a signal in under a minute. This is INDOORS. It's even faster outdoors. I lost the signal on it only once so far, and this was, again, indoors.
Overall, it's a sweet unit for the price, but caveat emptor. I wouldn't suggest buying online because of the amount of dead units out there. I would imagine you'd have a hard time exchanging. I bought it at factorydirect (http://www.factorydirect.ca). DO NOT go to the woodbridge location, they have three in stock, all three don't work. I ended up getting one that works in Scarborough. Can't comment on other cities or other retailers. FactoryDirect is good about exchanges though.
Good luck!
Click to expand...
Click to collapse
For fear of bricking my phone i have not updated the rom to WM6 and currently running WM5. i have a TyTN with rogers.
When i try to use google maps it will say initializing gps. As well i notice that
i do not have the MobileGoto or an icon/menu that i can select.
Any thoughts?
HELP HELP HELP
As most of you know Factory Direct, No refunds only store credits within 90 days
help
I do not understand your question. I guess GoogleMap cannot find your GPS?
Have you followed the steps and paired your BT GPS to the phone? Then enabled serial port on the BT-GPS? Then defined the incoming and outcoming COM ports for the external GPS device?
number16 said:
I do not understand your question. I guess GoogleMap cannot find your GPS?
Have you followed the steps and paired your BT GPS to the phone? Then enabled serial port on the BT-GPS? Then defined the incoming and outcoming COM ports for the external GPS device?
Click to expand...
Click to collapse
i can't do step 8 it does not exist in my device "external GPS"
I'm not sure. I haven't had WM5 in about a year an a half, but I know one of the main changes in WM6 is better GPS support. Try to google around how to set up a GPS as a COM port (that's all you really need to do), but I wouldn't be surprised if you had problems with WM5.
number16,
I think BT5 is a little more "pocket-friendly" than the globalsat. Globalsat seems a bit thicker. But anyway, yes, valid criticisms. It uses a different chipset.
For those of you using the BT-359, have you had issues with the Bluetooth dropping?
http://forum.xda-developers.com/showpost.php?p=2212116&postcount=1
I was wondering if one of you can pick a working BT-5 up for me from Factory Direct; I'll be in the Markham/Scarborough area in 2 weekends from now.
------------UPDATE------------
This issue has been solved: this is a hardware error. I ended up having to send my phone back to HTC for warranty repair. They replaced the main board and now the phone works again.
------------END UPDATE------------
I'm offering a $50.00 (USD, via PayPal) reward to the first person who figures out a fix for the microp error that is causing some Diamonds to lose the screen backlight.
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After getting the microp error, the screen backlight no longer functions, and I also recently noticed that Wi-Fi cannot be enabled.
More details on the microp error here:
http://forum.xda-developers.com/showthread.php?p=3026104
Like I said - $50 for the solution. Thanks to all in advance!
why not to try installing new os(rom)?
intel286 said:
why not to try installing new os(rom)?
Click to expand...
Click to collapse
Because that doesn't work, it's been tried.
I suggest taking the phone back on warranty instead of paying to have HTC's software bugs fixed.
1. take a towel put it on the ground and htrow the htc diamond carefully sometimes on it
2. take out the battery do a little bit heavy pressure on the device where usually the battery would be.
3. bridge battery connectors of the device "WHILE BATTERY IS NOT INSERTED" with screwdriver
4. leave the battery out for a while. ( some hours)
should be caused by some connectors that dont work properly anymorei nside the diamond ? did it fall on the floor ?
cross fingers
alphazero said:
1. take a towel put it on the ground and htrow the htc diamond carefully sometimes on it
2. take out the battery do a little bit heavy pressure on the device where usually the battery would be.
3. bridge battery connectors of the device "WHILE BATTERY IS NOT INSERTED" with screwdriver
4. leave the battery out for a while. ( some hours)
should be caused by some connectors that dont work properly anymorei nside the diamond ? did it fall on the floor ?
cross fingers
Click to expand...
Click to collapse
I did it about three or four times - but without towel I was little bit angry so did it my way
If I remember it well - on the beginning the display was only dark, but I could use my Diamond, but after the fourth "throw" display didn´t work no more
Edited: But this wasn´t only problem - it started with wi-fi connection - I was unable to switch the wi-fi on and then the "reset" button stopped its work..
alphazero said:
1. take a towel put it on the ground and htrow the htc diamond carefully sometimes on it
2. take out the battery do a little bit heavy pressure on the device where usually the battery would be.
3. bridge battery connectors of the device "WHILE BATTERY IS NOT INSERTED" with screwdriver
4. leave the battery out for a while. ( some hours)
should be caused by some connectors that dont work properly anymorei nside the diamond ? did it fall on the floor ?
cross fingers
Click to expand...
Click to collapse
Err... This is a SOFTWARE problem.
http://www.gizmodo.com.au/2008/12/htc_touch_diamond_backlights_permanently_dying_no_fix_yet-2.html
No, it's a hardware problem. I think it's caused by big temperature shifts, creating condensation on a part of the diamond. It only occurs in a very few diamonds, probably leaving a hot house to cold? You live in Canada or something? I doubt it is a software problem as it would be in much more diamonds.
I don't know, maybe putting it in the freezer may work? Well it worked when my hard drive killed itself, maybe it'll work on diamond too?
here is exactly what happened when my phone stopped working:
i was in my apartment with my phone, it was sitting on my desk.
i went outside and walked over one block - it wasn't even cold outside (50-60f?).
i pulled out the phone, unlocked it, went to the photo tab, started the camera, and took a photo.
after taking the photo, i sent it via sms.
when i tried to click back to take another photo, the phone said "cannot start camera"
i used reboot manager app to reboot the phone.
when the phone started, the backlight was no longer working and i was given the "microp error" screen.
since then, my backlight doesn't work, no matter what i try.
the phone was never dropped. there was no significant change in temp. etc. - it was working fine one min, then after a reboot it stopped working.
I have read about this in a lot of different Phone Expert articles...boy Genius, ect....here is just one....They say HTC does not have a fix for it yet
http://www.gizmodo.com.au/2008/12/htc_touch_diamond_backlights_permanently_dying_no_fix_yet-2.html
theorie said:
here is exactly what happened when my phone stopped working:
when i tried to click back to take another photo, the phone said "cannot start camera"
when the phone started, the backlight was no longer working and i was given the "microp error" screen.
since then, my backlight doesn't work, no matter what i try.
Click to expand...
Click to collapse
yes this is a hardware problem. I faced the exact same problem with HTC Touch : camera not working, then screen fading to black forever
Had to replace the screen and everything went back
(for a hardware issue, you need a hardware change, a soft fix will never do much)
Pumpiron579 said:
I have read about this in a lot of different Phone Expert articles...boy Genius, ect....here is just one....They say HTC does not have a fix for it yet
http://www.gizmodo.com.au/2008/12/htc_touch_diamond_backlights_permanently_dying_no_fix_yet-2.html
Click to expand...
Click to collapse
they got that tip from me. i showed them my phone when they hosted Gizmodo Gallery here in new york this past weekend.
the reason gizmodo said HTC does not have a fix - is because i told them that. i called numerous HTC tech support numbers and every tech i spoke to said the same thing, "sorry we have no idea, and can't help"
they're talking about me (Tom)...haha
theorie said:
they got that tip from me. i showed them my phone when they hosted Gizmodo Gallery here in new york this past weekend.
the reason gizmodo said HTC does not have a fix - is because i told them that. i called numerous HTC tech support numbers and every tech i spoke to said the same thing, "sorry we have no idea, and can't help"
they're talking about me (Tom)...haha
Click to expand...
Click to collapse
But if HTC can't fix it, they'll have to replace it, right? You have warranty?
theorie said:
they got that tip from me. i showed them my phone when they hosted Gizmodo Gallery here in new york this past weekend.
the reason gizmodo said HTC does not have a fix - is because i told them that. i called numerous HTC tech support numbers and every tech i spoke to said the same thing, "sorry we have no idea, and can't help"
they're talking about me (Tom)...haha
Click to expand...
Click to collapse
Interesting. That has spread quite fast to a lot of other Forums.
WOW
guess what...
tonight i left my apt, got on the subway, and after i got off i went to check my phone - out of nowhere, THE SCREEN BACKLIGHT IS WORKING AGAIN!
wtf!??!
i haven't done ANYTHING to the phone today. it sat on my desk all day. so why the heck did the backlight start working again?!?
now, it seems the phone has fixed itself! i haven't done anything to it! when i left my apt, it wasn't working, and 15 minutes later, it's working agian.
very, very strange.
apparently i owe the phone-gods $50. thanks phone-gods. haha
Congrats man
If I only had so luck like You I´m still waiting for some info from service center where I sent my Diamond. But right - 1 month ago messages on forums about this prob were very rare - on last saturday when my PDA "died" I was searching for any info (and found few topics about that) and when I´m looking for it today there are much more responses to this error on internet...it seems that this issue has arisen in last few weeks
Nice to hear that, looks like what ever hardware was playing up has decided to play nice It's just temperature shifts I think from what i've heard from lots of people with this problem. Moisture forming inside the PDA. Or so I think
But my Diamond didn´t fix itself for 3 days..... Unfortunatelly after that I couldn´t do anything more than to send it for repair
Ok so today I got a message from our HTC service centre that they have found HW problem, changed display and the whole front panel n sending my Diamond back to me
And it was classified like a standard warranty repair
tommm said:
Ok so today I got a message from our HTC service centre that they have found HW problem, changed display and the whole front panel n sending my Diamond back to me
And it was classified like a standard warranty repair
Click to expand...
Click to collapse
What country do you live in and where did you send your device to (which repair centre) ?
In Holland official HTC support sends it to Eurotwice in Belgium. I had the same microp error and when I got it back, the problem was still there. Eurotwice couldn't find any problem.
So I'm curious where you sent your device.
Also look at this post: http://forum.xda-developers.com/showpost.php?p=3048690&postcount=1
It metnions that the bootloader displays a microp version. My bootloader never displays this.
For Microp ERROR
Hello,
Im in france "FRENCH", if you leave in france and your diamond have a MircropERROR no probleme you can contact me i can repair it.
@+++
A moderator over at the nokiausa.com forum is asking people to PM him details about phones that have the "purple tint" screen issue. His name is Kosh and he can be contacted HERE. He wants a PM with very specific information. He says to PM the following information...
Kosh said:
ref; Purple_tint
Device model:
Device IMEI number:
OS version:
firmware revision :
Hardware revision :
a short but detailed desctiption of your experience with this
You will find this information in Settings > About > more information
Click to expand...
Click to collapse
He made this request in a thread about the "purple tint." Just create an account and PM Kosh the requested information in a succinct message. Hopefully they will figure out what is going on.
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The image on the left is medium brightness and the image on the right is the same phone on low brightness. The "purple tint" issue goes far beyond a different color keyboard while texting. The entire screen is affected no matter what you are viewing.
Update: I exchanged my phone
I exchanged by black Lumia 900 for a white Lumia 900. The new phone does not have the purple tint issue. It took some work to find a phone that doesn't have the issue. I had to go to three seperate at&t corporate stores over the course of three days.
The first thing I did at each location is walk in and set all the Lumia 900 display phones to LOW brightness. I then set my phone to LOW brightness. I then started a new text message on each phone and compared the keyboards. Most of the time the display phones will not have the purple issue or you may find 1 out of three with the issue.
Next tell the sales staff what the issue is with your phone. Every place I went into this week had no clue about the purple screen issue. Most people will be pretty accommodating and will easily do one swap out without any fuss. Unfortunately you may also encounter some people that will tell you that the purple keyboard in the text messaging screen is just a "feature." All you have to do is politely point out all their display models do not have this "feature."
Unfortunately in my neck of the woods there are a lot of Lumia 900s with the purple screen issue. So you may have to go through 3 phones at a location before you find one that functions as expected. Usually you will be told after two phones and certainly after three phone swaps they no longer have any in stock. I suspect in a lot of cases that is a lie but what are you going to do? Move on to the next location.
Try different colors. Be flexible. I went though something like 6 black phones before I tried a white one. The white one didn't have the issue. As the poll indicates there are problems across the product line. But it doesn't hurt to switch it up just for fun.
Interestingly the white phone I picked up this week did NOT have a green dot on the box. It had the latest firmware. I don't know if that means anything.
The phone on the left is medium brightness. The phone on the right is low brightness. The color balance on my digital camera which I used to take these pictures was not calibrated perfectly for the lighting conditions. I can assure you though there is no obvious color cast on the screen at both settings. Problem solved.
One rather unfortunate thing happened during this saga. I went to the at&t corporate store located at 172 Deming St Manchester, CT. As usual when I walked into the store they had no clue about the purple screen issue. The salesman that helped me out did a full exchange BEFORE checking the screen. When he finally fired up the screen and checked it it was purple. I wandered off to give him a chance to rectify the problem. I believe he checked another phone and it had the same problem. The first issue is they should not do all the paperwork for the exchange before confirming everything works as expected. It's a waste of time.
After his first mistake the next thing the guy did was finally come back and feed me this BS story...
The white male sales clerk, who shall remain nameless, with a straight face told me he did some checking and that a message had gone out to managers that this is a known issue and that Nokia is working on a firmware fix that should be out in less than a month. So this guy went from never hearing about the issue when I walked through the door to knowing exactly what the problem is and what the fix will be. Anyone else hearing this story or did I get filled full of bologna?
Anyway who knows what the issue really is. My philosophy is either return the phone and pick up a product from a different manufacturer or go out and aggressively try and find a working Lumia 900. I suspect once word gets back to corporate that people are coming in and trying out 3-4 different phones they are going to clamp down and start giving people BS about a "firmware update."
Thanks for the info. I was going to buy a Nokia Lumia today but after reading I guess I will wait
My friend has this same problem on her cyan Lumia 900. The screen was fine before the firmware update and just afterwards the screen turned to the purplish hue. :/
Definately interesting here as I too follow the Nokia Discussion-US Board forums, and my first White L900 had this purplish hue at the Low Brightness settings...
So I went to another AT&T Corp store and made sure that my second exchanged unit (White) did not have this purplish hue...making sure the store personnel were aware that I would also return this unit if it indeed displayed the issue after updating to the latest firmware: 2175.1002.8112.12084.
They documented my account for this: Updated through Zune went I got home and all was fine...no purplish hue.
However other issues still remain, and hopefully Nokia will rectify these troubling issues with an upcoming firmware update...
Has anybody tried re-flashing their phones to eliminate this issue? I went through six phones with a rattle before finding one that did not rattle. It has the purple issue, so guess what, I'm dealing with it. I rather an issue I can fix by changing the brightness than one that sounds like it's ticking when it vibrates. Lol.
This is definitely driver related guys. Take your phone, turn it to auto if you have the issue. Let it mess up the colors. Put your phone to light so it changes its brightness. Go back into darkness so it goes to low again. & your low setting will be normal colors.
Sent from my Lumia 900 using Board Express
FiyaFleye said:
This is definitely driver related guys. Take your phone, turn it to auto if you have the issue. Let it mess up the colors. Put your phone to light so it changes its brightness. Go back into darkness so it goes to low again. & your low setting will be normal colors.
Sent from my Lumia 900 using Board Express
Click to expand...
Click to collapse
on mine, allowing it to go to bright in light, then low in dark does NOT fix the problem.
But I agree, its probably software related. If it started happening after the firmware upgrade for some than it has to be software.
Nokia just responded to me on twitter, check wpcentral.com for the story as I made them aware of the tweet
Sent from my Lumia 900 using Board Express
Just saw the info on twitter. You should post a URL for those who may have trouble finding it...
Sent from my Lumia 900 using Board Express
Also, lets hope this isn't a software workaround for a hardware problem!
Sent from my Lumia 900 using Board Express
Called Rogers Corporate support today for some un-related stuff...
Asked about the purple screen, they said this "isn't a normal issue, and they are not aware of it, if you experience it, you should replace your phone as it sounds like a hardware issue, and we haven't heard of any other users experiencing this"...
How are they not aware of it?
You're asking people who read off scripts... Not all of them are knowledgeable
Sent from my Lumia 900 using Board Express
WPCentral.com is reporting today (May 7th) that Nokia have found the source of the problem (firmware) and will be posting a patch 'soon'.
What if my phone doesn't have a problem?
drtolson said:
WPCentral.com is reporting today (May 7th) that Nokia have found the source of the problem (firmware) and will be posting a patch 'soon'.
Click to expand...
Click to collapse
What I find curious about this is why did I have two phones with the same "firmware" but only one phone was affected? I am not an electrical engineer or computer scientist. Does this pass the sniff test with you guys?
Secondly if my phone is okay now with the current hardware/firmware combination... what will a "fixed" firmware do to my phone? Is the firmware "fix" just removing the low brightness option from ALL phones?!
Same reason not all of us suffered the connection bug, so you're obviously congested. It could be a simple driver error.
Sent from my Lumia 900 using Board Express
sitizenx said:
What I find curious about this is why did I have two phones with the same "firmware" but only one phone was affected?
Click to expand...
Click to collapse
Yep, you're absolutely right. It looks like Nokia is trying to minimize their potentially loss (because of defective screens) by firmware fixes. My replacement is on the way from Amazon Wireless (fortunately I have no problem at all with AmzWL - they just said "sorry" and send me a new phone). Hope that one will be fine.
However, I'm very upset of poor Lumia 900 quality, never expected from Nokia Too many problems for the "flagship" WP7 handset: "purple tint", "purple spot", short battery life with 4G/LTE, poor/noisy camera quality in low light etc. and so on... Never had that kind of problems with my old good "cheap" (he-he - see stupid topic in WP7 "General" forum) Samsung Focus!
sitizenx said:
What I find curious about this is why did I have two phones with the same "firmware" but only one phone was affected? I am not an electrical engineer or computer scientist. Does this pass the sniff test with you guys?
Secondly if my phone is okay now with the current hardware/firmware combination... what will a "fixed" firmware do to my phone? Is the firmware "fix" just removing the low brightness option from ALL phones?!
Click to expand...
Click to collapse
one scenario could be they may have used a part from two different suppliers that turned out to be mildly different. A firmware update would detect the different part and adjust the color output depending on the detected part (whatever it may be)
FiyaFleye said:
Same reason not all of us suffered the connection bug, so you're obviously congested. It could be a simple driver error.
Sent from my Lumia 900 using Board Express
Click to expand...
Click to collapse
I was not around for the connection bug so I cannot speak to that.
Some people were saying that the N8 had a similar issue with the physical screen that required actual replacement. That was my understanding anyway.
Did I get bad information?
hash008 said:
Re: Nokia n8 display issue - purple screen
Options
26-May-2011 08:47 AM
Hello Everyone,
I had the Purple Screen Issue. And I got the confirmation from reliable sources that the issue is with the hardware (Display itself) and not with the software/ firmware.
Click to expand...
Click to collapse
I mean, its pretty obvious that firmware problems can cause this. Maybe whoever supplied the screens changed something so minor during the production process that causes this. Or maybe a ROM on their servers was corrupted. For a company that just handed out $100 to every owner, regardless of issues or not, well after a fix was available, I doubt they would have any sort of conspiracy theory. They're focused on mindshare & satisfaction, they wouldn't try to screw you.
Sent from my Lumia 900 using Board Express
Hi,
Am from India, and am observing a screen flex on my HOX. When I press at the corners of the screen I see very annoying screen flexing effect. My device serial number starts with HT24. And I havent observed this problem in the units with serial number HT23. Is there some defect in this particular HT24 lot ???
Do anyone observe this problem?? Please let me know.
chaithubk said:
Hi,
Am from India, and am observing a screen flex on my HOX. When I press at the corners of the screen I see very annoying screen flexing effect. My device serial number starts with HT24. And I havent observed this problem in the units with serial number HT23. Is there some defect in this particular HT24 lot ???
Do anyone observe this problem?? Please let me know.
Click to expand...
Click to collapse
The problems are present in all batches. I had it on my first phone and replaced it the next day.
Just take your phone to a HTC service center get a DOA certificate and exchange the phone in the shop where you bought it from.
its pretty well explained on this forum
if the screen is physically moving on pressure ie up and down, its a defect
if you mean LCD ripple on out edge pressure, its in most of them, unless its very bad, its ok it gets less with time
saranyan said:
The problems are present in all batches. I had it on my first phone and replaced it the next day.
Just take your phone to a HTC service center get a DOA certificate and exchange the phone in the shop where you bought it from.
Click to expand...
Click to collapse
- Thanks for the information.
I had visited one of the service center here, and when I showed them the mobile, they said it will be common for all LCD screens. So, I just re-checked in one of the outlets here and observed no issues in the demo One X mobile present in the stores.
And it is worsening day by day. So, I have decided to return the phone. After we return the Phone HTC will give me a DOA certificate ? Or, service center people are authorized to do that ?
Am out of one month period after purchase, then it might not be possible to get a replacement ?
chaithubk said:
- Thanks for the information.
I had visited one of the service center here, and when I showed them the mobile, they said it will be common for all LCD screens. So, I just re-checked in one of the outlets here and observed no issues in the demo One X mobile present in the stores.
And it is worsening day by day. So, I have decided to return the phone. After we return the Phone HTC will give me a DOA certificate ? Or, service center people are authorized to do that ?
Am out of one month period after purchase, then it might not be possible to get a replacement ?
Click to expand...
Click to collapse
In India its a 14 day replacement period. Now they can only repair your phone, Go to the service center tell them that the issue is not there on all devices. They must and should repair your device otherwise call up the customer care and complain to them.
hamdir said:
its pretty well explained on this forum
if the screen is physically moving on pressure ie up and down, its a defect
if you mean LCD ripple on out edge pressure, its in most of them, unless its very bad, its ok it gets less with time
Click to expand...
Click to collapse
Hamdir, what do you means about "if the screen is physically moving on pressure ie up and down"? Can you show it with a video?
hamdir said:
its pretty well explained on this forum
if the screen is physically moving on pressure ie up and down, its a defect
if you mean LCD ripple on out edge pressure, its in most of them, unless its very bad, its ok it gets less with time
Click to expand...
Click to collapse
Are you telling me this is normal on the one x?
This is really bad. Am facing similar kind of behaviour but the flex was not so prominent like what you shared, now I feel that if I don't take a necessary action It may get worse.
And I do find a click sound on right bottom corner of the phone. This all feels like some problem in screen lamination.
Did you replace your mobile ?
Sent from my HTC One X using XDA
Chad_Petree said:
Are you telling me this is normal on the one x?
Click to expand...
Click to collapse
That really bad...
echo_rc said:
That really bad...
Click to expand...
Click to collapse
Did any one got a replacement (or got the problem solved ?) after sending the "HOX suffering from Screen Flex" to htc service center...
I am planning to send my HOX for service and wonder whether HTC can fix this up or will they send back with problem???
i also had a similar problem here is the video and my batch started with SH24WW
http://www.youtube.com/watch?v=eYX8s41L694&feature=plcp
so was mine a defected unit or its suposed to be like that either way i returned my one x and im never geting a HTC
You haven't got the reply from HTC ? Is that what you are referring to?
Sent from my HTC One X using XDA
chaithubk said:
Did any one got a replacement (or got the problem solved ?) after sending the "HOX suffering from Screen Flex" to htc service center...
I am planning to send my HOX for service and wonder whether HTC can fix this up or will they send back with problem???
Click to expand...
Click to collapse
Yes i get replacement for my hox but i still have the flex and still waiting for the good batch for another replacement
echo_rc said:
Yes i get replacement for my hox but i still have the flex and still waiting for the good batch for another replacement
Click to expand...
Click to collapse
Do HTC acknowledge this Screen Flex issue ? (Like Wi-Fi issues)
If they acknowledge we can be sure that, we can get the problem solved when we send it for service.
How to bring this up to HTC notice ??? Any senior XDA member route this thread to HTC notcie... !
(Like, someone did it for showcasing the Wi-Fi gripping problem).
You can read this http://crave.cnet.co.uk/mobiles/htc-one-x-screen-flex-flaw-we-would-never-let-that-ship-50007596/
echo_rc said:
You can read this http://crave.cnet.co.uk/mobiles/htc-one-x-screen-flex-flaw-we-would-never-let-that-ship-50007596/
Click to expand...
Click to collapse
HTC's Quallity Control lately is awful insted of quiently brilliant its quiently crapy and this is coming from a big htc's fan
SGS3's are being reported with hairline cracks on the bezel that surrounds the front of the phone when they're taken out of the box.
Some also have gaps on the left side where the display meets the body of the phone and it collects dust.
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The display also cracks easily under stress.
Here's the difference between One X owners and SGS3 owners. People on the SGS3 forum realize any device produced in the millions means a certain percentage are going to have issues. On the One X forum everyone screams like Chinese tree monkeys and starts a poll every time an issues's discovered. My HT23 has been perfect since I got it. I'm assuming it's not the only one. And God, please don't respond "but the One X has more issues than the SGS3." Any evidence of that is purely based on the chatter between users on this forum which is the most emotional I've ever seen on XDA.
BarryH_GEG said:
SGS3's are being reported with hairline cracks on the bezel that surrounds the front of the phone when they're taken out of the box.
Some also have gaps on the left side where the display meets the body of the phone and it collects dust.
The display also cracks easily under stress.
Here's the difference between One X owners and SGS3 owners. People on the SGS3 forum realize any device produced in the millions means a certain percentage are going to have issues. On the One X forum everyone screams like Chinese tree monkeys and starts a poll every time an issues's discovered. My HT23 has been perfect since I got it. I'm assuming it's not the only one. And God, please don't respond "but the One X has more issues than the SGS3." Any evidence of that is purely based on the chatter between users on this forum which is the most emotional I've ever seen on XDA.
Click to expand...
Click to collapse
Sure that you are right there is no phone without issues or a manufactor without manufacturing issues but c'mon i my self had an headache because of the one x man too many problems im not saying that the s3 is without issues but i hope its not like with the one x man does that phone have issues and one thing with any phone or device (tablet,pc,laptop..etc) there is a chance to get a defected one but with the htc one x its the way around,there is a chance that you'll get a working phone but mostly thats not the case and you get a "defected one".Mine had screen flex issues and also ripple and flickering also 2 days after using the phone startet to get yellow spots and it overheated a lot and the battery sucked i tried 3 devices and all had similar issues mostly screen flex overheating and bad battery life you cant call the last one a defect or an issue but for me it is hope the galaxy s3 is better if not then apple here i come (iphone 4s)
Mine had screen flex before it some how went away. Didn't do anything just used it. It wasn't very bad to begin with though. I won't be pushing so hard on my display anyway. Its capacitive, no need for all the pressure. But thats just me. :laugh:
Mine has the same issue on both the corners. I wont consider this as an issue as long it dose not get worse. mine is just 2days old and i have already rooted it and i am running the phone on insertcoin ROM. I am little concerned about this issue getting worse in the future. But now that i have rooted it the question is will the HTC service center replace my phone? I live in India (Bangalore). Has any one from India had luck in getting their phone replaced after rooting and installing a custom ROM and then restoring it to the stock ?
I have an issue with the network drop as well. if i move in to a place where there is no network and then come back to a place where i can get a complete network the phone still wont connect. i will either have to restart it or will have to switch on the airplane mode and switch it off. This is a little annoying as i really cant keep checking my phone for the network connectivity. And this is not a rare case i have seen a lot of other people complaining on the same issue. Now i get this flex issue too Not really happy with the phone as it should not have the very basic problems as the network connectivity Common HTC do something about this.
Hi guys, I have sent my phone off for repair to HTC as i have had WI-FI issues basically since I bought the phone last year,the wi-fi disconnects at weaker areas,whereas the other phones i have tested work fine..I have only recently realised that thi was a manufacturing issue after reading reviews online.So I have decided to send the phone off for repair, a week later (today) I get a quotation from HTC of £187! Bear in mind I still have warranty on my phone..HTC initially did not state the reason why I have received the charge,they just claimed that the work required was caused by the damage that isn't covered by warranty. So i went onto HTC chat and spoke to someone called Wioleta,she eventually told me that I have installed "unauthorized software" on my phone. Now I PROMISE YOU guys, i have not done any tweaking on my phone for a long long time...before I did install a ROM rooted my phone etc, but i had to set everything to default settings as i have sent the phone off before because of a different issue ( coloured lines on my phone - if you guys remember), I have done the procedure correctly and HAVE NOT been charged by HTC for the repair,so it was done free...ever since the repair I have not done any modifications to my phone or downloaded any illegal software...So I would like to know why they said i have done this and is it possible that they could have done this?? I have attached a picture of what Wioleta has sent me on chat...I think there is a mistake somewhere because i am innocent...and I have already sent them a complaint about it, but I really need my phone back... please can somebody give me some advice on how to tackle these twats! Thanks for reading.
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Basically unlocking the bootloader breaks certain warranty. It's your word against theirs.......it's been unlocked before and now they throw it on faulty software (installed by the user) !
It's all about the Benjamin's baby
Mr Hofs said:
Basically unlocking the bootloader breaks certain warranty. It's your word against theirs.......it's been unlocked before and now they throw it on faulty software (installed by the user) !
It's all about the Benjamin's baby
Click to expand...
Click to collapse
U dont think I'll get far?
My opinion......proving legally that it's not your fault will probably cost you more then they charge you now......it's not fair i agree but proving this now is not easy
I sent my old HOX back for wifi repair the other week I did put it back to totally stock ROM and recovery but left it unlocked and they never said anything at all about it fixed it in a day and then it was on the way back to me. Not sure if your in a different country than me but really a hardware problem and a well known one should be fixed regardless of what software changes you made to the phone.
Sorry if thats not much help but you could try and push them and say other people been fixed with unlocked bootloader by speaking to someone higher up.
Jump1ng said:
I sent my old HOX back for wifi repair the other week I did put it back to totally stock ROM and recovery but left it unlocked and they never said anything at all about it fixed it in a day and then it was on the way back to me. Not sure if your in a different country than me but really a hardware problem and a well known one should be fixed regardless of what software changes you made to the phone.
Sorry if thats not much help but you could try and push them and say other people been fixed with unlocked bootloader by speaking to someone higher up.
Click to expand...
Click to collapse
I'm in UK mate.... really not fair
I have said the next thing before on a similar issue :
I am almost certain that all of this depends of the hands which the phone falls into, if it's somebody who is having an awesome day, had his coffee on time and had some fun time with the wife the evening before it might slip ....... but it also can be the opposite grumpy man and lives by the rules......if you very my point
Hadziano said:
I'm in UK mate.... really not fair
Click to expand...
Click to collapse
That sucks they never even asked anything about that just asked me to send it back in original state and then just fixed it, but at least it should give you a good ground to stand on saying that other users phones have been fixed with unlocked bootloaders.
What if..................... I LOCK the bootloader and send the phone back?!
Hadziano said:
What if..................... I LOCK the bootloader and send the phone back?!
Click to expand...
Click to collapse
It's allready locked, originaly it says LOCKED, but if you unlock it will show UNLOCKED, after that if you lock it it will show RELOCKED like yours, so there is no way out just in (unlock)
nikola016 said:
It's allready locked, originaly it says LOCKED, but if you unlock it will show UNLOCKED, after that if you lock it it will show RELOCKED like yours, so there is no way out just in (unlock)
Click to expand...
Click to collapse
so i'm basically screwed? why didnt they say anything before when i sent the phone off for a different reason? depends on who handles it i suppose..?
Hadziano said:
so i'm basically screwed? why didnt they say anything before when i sent the phone off for a different reason? depends on who handles it i suppose..?
Click to expand...
Click to collapse
Well man, i don't know, i only answered your question. It's sad that they blaim rooting and stuff for your wifi issue, i think that they changed your motherboard or maybe not, but it's their decision, so you probably can't do anything . Unlocking bootloader has nothing to do with wifi....but ****ing HTC.
nikola016 said:
Well man, i don't know, i only answered your question. It's sad that they blaim rooting and stuff for your wifi issue, i think that they changed your motherboard or maybe not, but it's their decision, so you probably can't do anything . Unlocking bootloader has nothing to do with wifi....but ****ing HTC.
Click to expand...
Click to collapse
zivio stari hvala na odgovor. I can't even pay them, their site has a glitch now! won't be touching HTC again, might as well go back to golden years n use a nokia 3210 without headaches and 7 day battery life
One time I also sent phone in because of WiFi and other issues...they said they replaced the WiFi module...but haha there isn't even a real module on the mainboard xD...so its the same as before but fixed then myself...my phone was also relocked and they didn't said anything...I wrote on the letter which goes also to them that WiFi is f#cked up and due to hardware issue from beginning it should be fixed with warranty..so stay on your right..say other ppl also had this issue from beginning that WiFi was bad and HTC should now that...and therefore you don't have to pay as this should be fixed under warranty
Gesendet von meinem HTC Desire HD With Beats Audio mit Tapatalk 4
One-X-master said:
One time I also sent phone in because of WiFi and other issues...they said they replaced the WiFi module...but haha there isn't even a real module on the mainboard xD...so its the same as before but fixed then myself...my phone was also relocked and they didn't said anything...I wrote on the letter which goes also to them that WiFi is f#cked up and due to hardware issue from beginning it should be fixed with warranty..so stay on your right..say other ppl also had this issue from beginning that WiFi was bad and HTC should now that...and therefore you don't have to pay as this should be fixed under warranty
Gesendet von meinem HTC Desire HD With Beats Audio mit Tapatalk 4
Click to expand...
Click to collapse
I have already paid them £27 to get my phone back without repair..I just want my phone back
I've sent mine in for the same reason in August. First time they repaired it for free but they didn't fix the problem so I sent it in again and then I had the same problem you have now.
I've been talking to several people at HTC in the meanwhile. And after explaining them that this kind of problem can't be caused by a software modification they repaired it for free.
The reason why they wanted to charge me something was because some stupid worker has seen that the bootloader was relocked and because that was not stock he wanted to replace the mainboard.
In short:
You're screwed. If you have 2 months time to discuss with them, so it. They will probably eventually repair it if they feel annoyed by you.
If you need it back now: Good luck!
What I would do:
Grab a cheap PAYG phone, unlock it, use it while kindly asking HTC to fix your phone.
Fixing the Wi-Fi is fairly easy on this phone, pop the back housing off the phone, get a small piece of aluminium foil and tape the top and bottom of the foil to the gold antenna next to where the volume keys are on the plastic housing, here's a video to help: https://www.youtube.com/watch?v=zbmGNL1dsf0&feature=youtube_gdata_player
Sent from my HTC One X using Tapatalk
humzaahmed155 said:
Fixing the Wi-Fi is fairly easy on this phone, pop the back housing off the phone, get a small piece of aluminium foil and tape the top and bottom of the foil to the gold antenna next to where the volume keys are on the plastic housing, here's a video to help: https://www.youtube.com/watch?v=zbmGNL1dsf0&feature=youtube_gdata_player
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
Hmm sounds complicated. How do you remove the case?
Hadziano said:
Hmm sounds complicated. How do you remove the case?
Click to expand...
Click to collapse
Push the bottom of the phone away from the screen, once that's unclipped use a thin object to work your way around the sides (guitar pick for example, you may need two) once the housing is unclipped from the phone slowly pull them apart. This needs to be done slowly as theres some adhesive hold long the middle of the back on, here's a video to show you what I mean. https://www.youtube.com/watch?v=mAr4WWbn9Hc&feature=youtube_gdata_player
Sent from my HTC One X using Tapatalk
thanks mate..will it work 100%? doesn't seem recommended to use foil inside a phone?