Develop Bugs

Refresh contact pictures

Hi to all,a simple question,when i connect my fb account for the first time,the most part of my contacts syncronize with their contropart pictures in facebook.
At that point i think that when someone change his picture,at the next syncronization,i can find this pictures correctly set with his account.....but this doesn't happen......
There is something i must do to refresh the photo of my contacts?

Go into People > Select the Online Directories icon at the bottom > Click FaceBook > it should begin to refresh automatically but you can hit Menu and then refresh to force it.
You can select a single contact to view them and then hit refresh to update that specific person.
Hope that helps.

I get connection error when i do that. Wifi working fine too.

I have the same problem, when I go to online directories and refresh it, it shows the correct pictures, but when I go back to the people tab, for some people it shows correctly the new pictures, but for others the old ones.

so it doesnt update them automatically? are the photos stored on the phone?
Also another question...i note when i link my google contacts to facebook ones it added the reference in the notes section on the google contact. Does this mean if I reset the phone and downloaded contact/facebook sync again it would match them together?

Im having the same issue with my HTC legend it wont show the new face book pics even when i refresh contacts! its pretty annoying it should do it auto really!
are the pics stored in the phone memory or cache memory?

I refreshed and it's fine, over WiFi

My issue is more to do with the favorites widget, I can refresh my facebook contacts fine and all the photos are up to date but when i go back out to the main screen to my favorites widget the photos are same as when i first synced the phone any body got an idea what i can do?
its really annoying me they should be updated automatically anyways!
anybody know of a widget similar to the HTC favorites one?

People / Contact list issues, Facebook for HTC Sense issue

I have really, really annoying problem, or two in fact, but they're probably related, in the People / contact app.
It doesn't remember all my settings.
For unknown reasons, it forgets my settings on many contacts, but not all.
If I open one contact, and change it to show it's name as the one reported from Facebook, it's fine for a while, but then without any warning, it just changes back to what's stored straight on the Phone.
No matter how many times I try setting it back to showing it as the one reported by Facebook as it's name, it just reverts back sooner or later (within couple minutes, though)
It never forgets the sync/link with Facebook though, the updates the statuses fine, the photos appear normally etc
And then the other, I originally had just Phone contacts enable, but I decided to save myself some time and just use Facebook contacts as addition, instead of manually entering them first to my phone and then linking.
So, I opened up People, clicked menu > view, and ticked "Only contacts with phone number" and "Facebook" in addition to already ticked Phone, and then Done.
Boom, the facebook contacts who have their phonenumber there are listed!
But just like with the issue above, couple minutes, and they're gone.
If I go back to People > Menu > View, the Only people with phone numbers and Phone are still ticked, but Facebook isn't.
And yes, I do have all the sync options enabled in Accounts & Sync settings for Facebook for HTC Sense (and even though I've added the "just" Facebook, too, it doesn't appear in the accounts list separately)
--
Then another, probably not related issue.
In people, if I go to Facebook directory, it only shows 205 contacts total, while in reality it should show 207 contacts.
I know for a fact that at least one of the missing contacts used to be there, and still is on my "normal facebook"
I had somehow gotten 2 contacts mixed into 1, with 2 numbers, 2 facebook links etc, after trashing that and re-creating the 2 as separate contacts, only one of them could be found from Facebook directory, while the other couldn't.
I've tried uninstalling Facebook updates (it doesn't allow uninstalling the whole thing), removing all the data & cache files etc, same for Facebook for HTC Sense, and even removed the account(s) alltogether from my phone, with no luck.
After re-creating the account, getting all the updates etc, it still doesn't show the 2 missing contacts (which of at least 1 was definately there in the beginning)
--
Any suggestions how to fix these issues?
Is there any other way than removing all possible backups from SD and doing "hard reset" on the phone?

try running the friend stream app, friends tab, menu, options, update

I did a hard reset of the phone tonight, and even after that, I'm missing 2 contacts from the facebook list
Now I also know which 2 are now missing, and I know that one of them wasn't missing just before hard reset, and that his contact information (which I backed up on my comp) has the HTC-made link for Facebook in it, but it's not showing up on the phone, probably due the fact that the phone thinks such facebook profile ID isn't my friend.
After the reset, the phone seems to remember the other settings, though.

Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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mobobat said:
Hey I've got the exactly same issue with one of my Facebook friend's not being recognised as a friend. I have her on my normal Facebook, but not via the phone so can't select her to add and sync profile Joe details. It is so annoying. I've tried everything apart from hard reset, but no joy.
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Well, via hard reset I apparently got one friend that was missing back, lost another and one that was missing is still missing
edit:
Scratch that, it doesn't remember the settings anymore, don't know why, now it resets to showing only contacts with phone numbers, exchange and phone. It clears Facebook tick by itself, and adds exchange tick by itself.

bump for solution?

I have the same issue. I can actually see the contact in the facebook app. However, it is not there when I try to link my people contact with the facebook contact. It simply isn't displayed...! Annoying!!

Ha! Actually I have similar problem as you but it happened with Gmail contact and Exchange contact.
I prefer the contact to display my Exchange contact name, since it's a real name I input, then link the person with Gmail contact. However, after sync with Gmail contact, the Desire contact always forget my setting and display people by Gmail name.
It seems the Desire contact has a rule that favor Gmail name >Exchange name>Facebook name
The only way for me to resolve this is once all Gmail contact are sync, I disabled Gmail contact sync. (Gmail sync for mail is okay to keep) without Gmail contact sync, no more name setting lost issue.
Hope this helps!
Sent from my HTC Desire using XDA App

Have the same problem, htc facebook shows 4 friend less than facebook web... and something curious, when i enter flickr app and the missing contacts are here!
Using DJ droid, wiped lots of times losed friends keep losed, but only in htc contacts, flickr app show all

I am pretty sure that it is your friends' Facebook settings that are blocking them from appearing in the HTC Sense contact list. My wife just disappeared a few weeks ago, and she confirmed that she had recently updated her Facebook profile to block 3rd party apps from accessing her contact information. This makes sense, as she was there one day, and disappeared the next. My guess is that this will start to happen more and more as people begin to lock down their Facebook accounts for security reasons.

Finally i knew how to solve this...
Actually WE knew it, me and my wife went crazy because suddenly out of no where she is no longer appearing in my HTC Desire (facebook for HTC sense) contacts!
I did everything you can think of even complete RESET for my phone!
But REJOICE Android HTC users, IT IS NOT YOUR FAULT.... or better say, it is NOT HTC's fault, it is because of the Privacy Settings of that friend in his/her facebook account.
He/She has activated the (Turn Off All Platform Apps) under Privacy Settings -> Apps and Websites -> Apps You Use !!!
Once the user changes their settings and you Sync, they will appear back again, but you have to re-link them.

Many thanks for this information.
This setting has take some hourse of try and error to solve the problem on my device.

Google Contacts

Ok, sorry for the double post (I started another thread, but pred text screwed up the title which (for some reason?!?!?) I can't edit?).
Anyway, if I add a new contact to my phone as a Google contact, it won't save, or rather, it initially appears to save, but then for some reason is removed from the contacts list.
I'm also unsure as to when the problem originated, but I have a feeling it's been happening for at least the lat 6 weeks, but unless it's a new contact which will be used frequently, it won't be spotted for a while, which is shy int's only recently I've noticed the issue.
so, any help would be great - this is a very infuriating bug.
Edit: I should add - I have upgraded to Froyo (Tmobile OTA - initial german!?!?! release for UK market).
Cheers!
Sent from my HTC Desire using XDA App

Go to people>menu>view and see if Google contacts are set to visible. maybe that's the issue

I actually have a similar problem i hope somebody can hel with; i have 2 google accounts, one work and one presonal and even though i can save contacts to both accounts, and both are set to sync contacts, i can only see the contacts of one of my accounts, the other just won't show. I have set the "view" settings in contacts to show eveything but still, the contacts from one of my accounts just won't show.....!
Is there any possibility there is some setting in my google account that is not allowing it to share the contacts with my phone??
Thanks in advance

I have found a solution that will probably work in the cases stated above: in your google account go to contacts, and move or copy the contact you want on your phone from "my contacts" to "starred in Android", that did the trick for me!!!
Best of luck!

But the problem for me isn't adding contacts via a website - it's inputting them into my phone, and them staying there in the first place.
I don't know if it's random contacts that aren't storing because I've no idea how long the problem has actually been prevalent.
In People/Menu/View - I have SIM ticked (0), Google (364) ticked, Show auto Gmail contacts not ticked, Myphonebook (0) ticked, Phone (4) ticked (I'm not sure why I have 4 phone contacts as I don't recall entering any in as phone contacts), and Twitter (0) not ticked.
I've now ticked "show auto Gmail contacts".
I've just remembered something - I changed over from Googlemail to Gmail as my email address - could this be affecting things? Gmail addresses were only made available (allegedly) to UK users recently.
So, any thoughts on this people?
Cheers!

Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?

I've been on quite a comprehensive "google" and from what I've found, it sounds as though this problem has arisen from the Froyo update.
I have tried various things to fix it - dumping caches - exporting contacts to csv - clearing all contacts - syncing to clear - and then reimporting contacts into gmail, and the syncing again.
Again, this hasn't solved the problem...
Still at a loss.

subharmonic said:
Just synced my gmail version of my account to my phone (I think) and no change.
Anyone know if the UK gmail email addresses are .com, or .co.uk?
ie [email protected], or [email protected]?
Click to expand...
Click to collapse
I had mine changed from googlemail to gmail and it stayed as .com
Heard somewhere you can change it to .co.uk be that's not the default change.
Sent from my HTC Desire

Solved the problem, but it took a factory reset to do it.
That being said, Froyo now seems a good deal quicker.
After reset, I had over 100 meg phone storage left (can't remember the exact number).
Any ideas what should be the phone storage on a just "cleaned" phone?
I've still got the dodgy german apps that I can't use on the phone, and these can't be installed from the phone.
What's the best idea?

[Q] Facebook contacts added to phone

Hi,
I've got an issue, not a massive one but it bugs me nonetheless.
Currently, when I tap the Phone button from the home screen it brings up a list which shows my recent call list, if I scroll down I get a long list of all my contacts. The thing I find annoying is that the long list includes all of my Facebook "friends" that have a telephone number listed.
What I would like is for this list to only contain my contacts (copied over from my SIM), and for the ones that are linked to a Facebook account, to have their status etc updated. I do not want my random Facebook "friends" to be in the list.
The most recent thing I've done to try and solve this issue is to go into the Facebook app on the phone and change the 'Sync Contacts' settings (Menu-> Settings) to 'Don't sync'. I then went into (phone) Settings-> Applications-> Manage Applications-> All (tab)-> Contacts storage-> Clear Data. I then copied my contacts back over from the SIM. (I've also tried the 'Sync with existing contacts' option as well)
All was well for a while, my contacts linked up again and I got facebook details for my contacts when calling them. However I noticed to my annoyance that my Phone list now contains my facebook contacts again!
I notice under Settings->Accounts and Sync I have two (removable) Facebook accounts, one is Facebook, the other is Facebook for HTC Sense. Does anyone know if it would help to remove either of these accounts?
Can anyone help me find a way to solve this issue (preferably without extra software or going through the People menu)?
Any help would be appreciated,
Thanks,
Grim.

I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!

jbrizz said:
I just fixed this myself.
I think it's something to do with how HTC Facebook interacts with official Facebook. If I turned of syncing on both (but left contact sync disabled in both) I'd still get contacts in Phone (and also in suggestions in sms app). If I removed both, then added Facebook official only I'd still get them.
In the end, opening up Facebook on my PC and going into privacy then apps and disabling Facebook for HTC Sense seemed to solve it to me. I could then use the official Facebook app without getting all these contacts I'd never use.
I didn't care about getting contact pictures and stuff so I never tried letting official Facebook sync with existing contacts only, but it might work properly.
Hope this helps, completely unscientific but it seemed to for me!
Click to expand...
Click to collapse
Hi JBrizz thanks for your reply.
I didn't think of logging into the facebook website to disable anything. I'll give that a try.
In the meantime I've fiddled about with the accounts in 'Accounts and Sync'. I've tried deleting both the Facebook and Facebook for HTC Sense accounts.
After deleting both I went into the Facebook app and signed in, which recreates the account in Accounts and Sync. I set the sync options in the app to not sync any contacts. I waited around for a while and no extra contacts (from Facebook) appeared in my Phone list.
I then went into the Facebook app and changed the sync settings to 'sync with existing contacts' - which I assumed should only sync the data for the people currently in my phone book? Anyway after a few minutes I checked an all of my Facebook friends were now in my Phone list AGAIN
I started from fresh again and tried a similar thing with the other Facebook for HTC Sense account - I had to recreate this in the Accounts and Sync settings screen.
Again after a few minutes all my Facebook friends where there on my Phone list
Maybe this functionality isn't available with this phone / app?
Anyone else have any ideas?

It is a google problem, not a HTC problem.
The HTC app is doing what it should be doing. If you go to the people app, click on your contact (far left) and then menu -> view you can see the facebook option is unchecked.
However the Phone dialer (google product) just syncs everything.
There is a issue no for this, 10618 @
code.google.com/p/android/issues/detail?id=10618&can=5&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
(unfortunately I can't post links as I am a newbie!!)
Best thing to do is you guys reply and make this defect more and more noticeable.

I've posted on the google issue site, cheers for the link!

[Q] Custom ROM that will update Facebook status for phone contacts only

Hi,
I'm a bit of a custom rom newbie, so please be gentle!
I am currently using stock 2.3 on my unbranded DHD, however it is rooted and has radio and Eng S-off (I hope).
What I am looking for:
I want to be able to tap the 'phone' button on my home screen and view my contacts, and for any contacts that I have linked to a Facebook account I would like to see their profile picture and get updates.
Currently when I sync my Facebook account with my phone, no matter what settings I change, nor whether I use the Facebook app or the Facebook for HTC app, it syncs ALL of my Facebook friends to the phone and adds them to the list under 'phone'. Once this has happened, tapping 'phone will bring up my recent call list at the top, however if I want to find a contact that hasn't recently been called I have to scroll through all of my phone contacts and my Facebook contacts in one long list.
It may seem petty, but I don't want to have to go through the 'People' app to access my contacts - there's a giant 'phone' button taking up real estate on my home screen and I want to use it!
Does anyone know of a Custom Rom with the functionality to either choose which Facebook contacts to sync, or some sort of work around for this?
Any help appreciated,
Grim.

im running stock-ROM too and my phone one shows the facebook status of only my contacts.
Its an option when adding you account to the phone.
Try deleting your account, and adding it again. it'll give you 3 options.
1 - Sync All facebook contacts
2 - Sync facebook contacts that are on the phone (or something like that)
3 - Dont Sync.
Just choose the 2nd.
As for a custom ROM that does this, well im not sure, but i think most of them will be the same since its facebook for HTC Sense that Syncs its.
And to make SURE you have ENG and radio S-OFF, in bootloader, make sure you have
'ACE PVT ENG S-OFF'
at the top.
And your CID is 111111 (not sure how many one's) in the System Info choice.

Most of the custom roms will sync your contacts, when you first flash it. In facebook it will ask you which type of sync you want, choose only contacts you have on the phone. Some still won't show up, either because the name is a bit different then their facebook name.
There is a way to link up the contacts facebook didn't already link, but I'm still trying to remember. Ill get back to you

CodeNameUnknown1 said:
im running stock-ROM too and my phone one shows the facebook status of only my contacts.
Its an option when adding you account to the phone.
Try deleting your account, and adding it again. it'll give you 3 options.
1 - Sync All facebook contacts
2 - Sync facebook contacts that are on the phone (or something like that)
3 - Dont Sync.
Just choose the 2nd.
As for a custom ROM that does this, well im not sure, but i think most of them will be the same since its facebook for HTC Sense that Syncs its.
And to make SURE you have ENG and radio S-OFF, in bootloader, make sure you have
'ACE PVT ENG S-OFF'
at the top.
And your CID is 111111 (not sure how many one's) in the System Info choice.
Click to expand...
Click to collapse
Hi, thanks for your replies guys.
Ok I just tried exactly what you said - I opened the Facebook app and entered my email and password for the first time since I updated to 2.3. The app gave me the 3 choices just as you said it would, I chose the second option to sync only data for my contacts. I then exited the app and went back to my home screen, tapped the 'phone's button (at the bottom of the screen) and it brought up my recent calls and Lo and behold a few of them with accounts that auto-linked showed their Facebook pics.
However, when I scroll down past my recent calls and into the a-z of my contacts, the list includes most of my Facebook friends - which include people whose numbers are definitely not in my contact list.
For completeness I went into 'accounts and sync' under settings and deleted my Facebook sync account. I then chose to add an account but chose 'facebook for HTC sense' (as opposed to just Facebook), entered my email and password and it did exactly the same thing as the Facebook app.
Can anyone have a play with theirs and see if It's the same, or suggest a work around for this?
Any help appreciated.
Grim

This is happening because your phone has already synced those contacts you.didn't originally want with Google so they will always re download no matter how many times you delete the fb account or which options you choose again.
Press your big phone button that you want to use. Then press log button on bottom right. Move slider at bottom to far left. You should now be in people. From there press menu> view and choose the options you want. You can include the top button which says only those with numbers if you want.
Hope this gives you what your looking for.
Sent from my HTC Desire HD using XDA Premium App

Aust S5 said:
This is happening because your phone has already synced those contacts you.didn't originally want with Google so they will always re download no matter how many times you delete the fb account or which options you choose again.
Click to expand...
Click to collapse
That sounds strange, but plausible - Is there any way for me to view / change this synced account? I've logged into my gmail account and I don't have any contacts listed there?
Aust S5 said:
Press your big phone button that you want to use. Then press log button on bottom right. Move slider at bottom to far left. You should now be in people. From there press menu> view and choose the options you want. You can include the top button which says only those with numbers if you want.
Hope this gives you what your looking for.
Click to expand...
Click to collapse
Unfortunately it doesnt by changing these options it will only show either all of my facebook contacts plus my phone contacts or just my phone contacts.
It seems to me like the option in the facebook app to sync only the info for my phone contacts is broken.
I wish that I could find out where the actual data was being held on the phone so that maybe I could copy all the facebook contacts over and then edit the list to only include the ones that I want to link to my phone contacts.

If I understood correctly, what You are trying to achieve is to have only Your phone contacts displayed, but with images from facebook? If so, all You have to do (as stated before) is turn off facebook accounts in contacts, menu view, but link your phone and facebook contacts (if the names are the same, sense should have offered You to link those already). By default, contacts that are linked and have pictures both in the phone and facebook account should use facebook pictures. You can change this by opening a contact, pressing shain links icon in the right top corner of the phone, then pressing the image in the top left corner, and making a selection You want. By unchecking facebook accounts in Your View option in contacts manu, You will have all the pictures from facebook for linked contacts, but won´t see any contacts what are not in Your phone or gmail account whichever You use.