[Q] HTC One X Software buttons lights keep going out. - HTC One X

Hi all
Just got my new unlocked One X today, but already I have problems with the software, Back, Home and Apps buttons lights going out out.
They seem to come on and off when ever holding the handset at a strange angle or position. Is this normal or is there a setting that needs to be changed to stop this from happening, or more likely the handset has a fault.

vlad_drac said:
Hi all
Just got my new unlocked One X today, but already I have problems with the software, Back, Home and Apps buttons lights going out out.
They seem to come on and off when ever holding the handset at a strange angle or position. Is this normal or is there a setting that needs to be changed to stop this from happening, or more likely the handset has a fault.
Click to expand...
Click to collapse
I am not sure about this but I never noticed this while on 1.26. Someone "complained" about it and I noticed this on 1.28. The 3 button led light only come on at night. So they are now sensitive to ambient light. Try to cover the front top part and you will see them come on. Remove your hands the led's go off.
But as said, I am not sure if it was like this when I was on 1.26. Didn't take any notice of that.

vlad_drac said:
Hi all
Just got my new unlocked One X today, but already I have problems with the software, Back, Home and Apps buttons lights going out out.
They seem to come on and off when ever holding the handset at a strange angle or position. Is this normal or is there a setting that needs to be changed to stop this from happening, or more likely the handset has a fault.
Click to expand...
Click to collapse
Haha... buttons illuminate at low light/night time conditions, no fault.
u can adjust the sensitivity with a rooted device but that is another story for another day.

Wow, I feel so thick.
I was so close to packing up the handset and sending it back because I thought it was faulty.
Cheers for the help.

vlad_drac said:
Wow, I feel so thick.
I was so close to packing up the handset and sending it back because I thought it was faulty.
Cheers for the help.
Click to expand...
Click to collapse
I was thinking the same thing. They are defo run on light sensor but it is too aggressive. If there is a small lamp on in a normal size bedroom they go out yet the light is no where near enough bright enough to see the buttons with out their lights on. Its making me have to send the phone back. Oh well SIII here I come..Pity! :-(

Soo close...
vlad_drac said:
Wow, I feel so thick.
I was so close to packing up the handset and sending it back because I thought it was faulty.
Cheers for the help.
Click to expand...
Click to collapse
Haha... I was just looking for the same issu...and was too soo close to repacking it for return... Glad I didnt :laugh:
---------- Post added at 11:46 AM ---------- Previous post was at 11:41 AM ----------
nickhuk said:
Haha... buttons illuminate at low light/night time conditions, no fault.
u can adjust the sensitivity with a rooted device but that is another story for another day.
Click to expand...
Click to collapse
Im ready for that story :laugh:

I have just had similar problem except my light stayed on, if I held it, the software buttons would flicker on and off and if I tilted it backwards would dim, even stayed on when phone was turned off. HTC tech said that it was faulty and the phone is being replaced.

nickhuk said:
Haha... buttons illuminate at low light/night time conditions, no fault.
u can adjust the sensitivity with a rooted device but that is another story for another day.
Click to expand...
Click to collapse
I´m also ready for that story!
Does anyone know how that works. I would prefer that they always stay enlighted, when screen is turned on. I´m using Viper X maybe that can help...

Kwagga65 said:
Im ready for that story :laugh:
Click to expand...
Click to collapse
For Venom-ROM I found it searching the Tweaks. Go to "Button" and set "Capacitive Backlight" to "Never " and they´re always on, when your screen is on. There are some 9 differeint steps to control the sensitivity.
Greetings
Segge

Related

[Q] Wife Claims Ghost Buttons During Calls

So whenever I talk to my wife she always ends up hitting buttons on the screen. (mute, speaker, etc) I told her that the screen should automatically turn off and that maybe something was wrong with her device. As soon as I got home I tested it and it worked just fine. I couldn't get it to happen, light sensor was very responsive.
Somehow she manages to hit buttons and I have no idea how. I covered up the light sensor and tried hitting every button/screen area and nothing happened.
Has anyone else experienced this before? Is there something I can settings/mods wise to help?
DanBergundy said:
So whenever I talk to my wife she always ends up hitting buttons on the screen. (mute, speaker, etc) I told her that the screen should automatically turn off and that maybe something was wrong with her device. As soon as I got home I tested it and it worked just fine. I couldn't get it to happen, light sensor was very responsive.
Somehow she manages to hit buttons and I have no idea how. I covered up the light sensor and tried hitting every button/screen area and nothing happened.
Has anyone else experienced this before? Is there something I can settings/mods wise to help?
Click to expand...
Click to collapse
Woman + X = No longer functioning properly
illogic6 said:
Woman + X = No longer functioning properly
Click to expand...
Click to collapse
:X
Another funny thing is she said her boss at work has the same problem (female) and her husband has no issue.... Ha! I don't think they have Evos though.
my wife was having the same problem and we narrowed it down to her hair causing interference with the screen sensing that her face was against it. dont know if that makes sense but seemed logical to us and now that she tries to be aware of it and move her hair out of the way the problem doesnt seem to exist. hope this helps.
freaknjoe said:
my wife was having the same problem and we narrowed it down to her hair causing interference with the screen sensing that her face was against it. dont know if that makes sense but seemed logical to us and now that she tries to be aware of it and move her hair out of the way the problem doesnt seem to exist. hope this helps.
Click to expand...
Click to collapse
Weird! Does the screen actually turn on then? I should watch the screen next time she makes a call on it.
yeah the screen was turning on while she was using it. i think whenever she would basically readjust the phone against her head it would happen if the hair would cause interference...again i'm not claiming this is some scientific answer but its what we found seemed to be causing issues for her
freaknjoe said:
yeah the screen was turning on while she was using it. i think whenever she would basically readjust the phone against her head it would happen if the hair would cause interference...again i'm not claiming this is some scientific answer but its what we found seemed to be causing issues for her
Click to expand...
Click to collapse
I see, thanks.
My wife had the same issue...earrings.
Yep, Yep. My wife has the same issue but I've never had a problem. I'm going to show her this thread so that at least she knows it's not just her. lol.
Lappie2010 said:
My wife had the same issue...earrings.
Click to expand...
Click to collapse
How would the earrings affect it?
I think it's actually the proximity sensor being highly in tune to how close it needs to be to the ear/face. It takes very little movement of the phone during a call to trigger the sensor and turn the screen back on. They probably don't even realize they're moving the phone as much as they are.
Crotchety said:
I think it's actually the proximity sensor being highly in tune to how close it needs to be to the ear/face. It takes very little movement of the phone during a call to trigger the sensor and turn the screen back on. They probably don't even realize they're moving the phone as much as they are.
Click to expand...
Click to collapse
During a call, I pulled the phone away, moved it around, etc and watched for screen to come one. It did not come on easily. I don't get it.
I need to watch her during a call and test some things.
My sis has the same issues with the moment, and I tried it out and it was fine. She does seem to use it outside her hair and does have a lot of earrings. Though this is the Moment, it still runs android and has the sensors. I'll let her know and see if she'll enjoy her phone again lol.
ReFLeX135 said:
My sis has the same issues with the moment, and I tried it out and it was fine. She does seem to use it outside her hair and does have a lot of earrings. Though this is the Moment, it still runs android and has the sensors. I'll let her know and see if she'll enjoy her phone again lol.
Click to expand...
Click to collapse
Still not sure what the issue/solution even is.
She picked up my phone last night and accidentally hung up on the person during the call! I didn't get a chance to see what happened...
She's starting to hate these phones. I need a solution.
Not a joke...but are these ladies blonds? At start of thread I was thinking hair color or earrings too. But earrings shouldn't impact the sensor as it is up top of phone and earrings would be down toward the screen.
But...if their hair was very light color...and they had phone only loosely pressed to head, I could 'guess' that the hair had enough light reflecting through it to set off the sensor.
Another thing to check on the earring side....what part of phone contacts first...do earrings hit the screen before head covers up the sensor?
My wife had dark brown hair :x
My wife too. Dark brown hair. With and without earrings. Swapped out one device, same problem. She even made it happen on mine.
I have seen it get in a mode where the proximity sensor seems to get reversed. Near head, screen on, away from head screen off. A button gets pushed at some point and then when the screen is on you can't un-mute, un-speaker, or answer a returned call from the one she just hung up on.
I think we are going to have to get her a different phone
I have the same issue but it only seems to come up with AOSP ROM's (Cyanogen & UD)
If I call Sprint and hit the prompts followed by putting the phone to my ear it presses other numbers. I think there is a delay in the proximity sensor that's causing this. I don't have long hair and my face is clean shaved so it's not that.
If I go to show someone that when everything works perfect. It's like when you call tech support for Dell, Netgear, etc. It works when you're on the phone with them and when you get off it doesn't.
I've noticed this in the past. If you are talking on the phone and you cant it just a little bit away from your ear, towards your face, you can see the backlight come back on. Also, hair can carry a static charge. So if your ladies cant the phone and the screen turns on, their hair could trigger a button press.

Unresponsive Touch Screen & Case "clicking" sound

Well, I didn't wanted to create two threads so I merged my two questions into a single thread instead.
1st, to my notice whilst playing games(tested on inotia 3, destinia), there are several occasions whereby the touch screen would not work(my character is not attacking so I know its not working) then after 2 - 4 seconds then it would work again.
Is there any solutions to this problem?
p/s: HTC Gestures is disabled btw.
2nd, I noticed a "clicking" sound when I press the bottom part of my One X. I am okay with the sound but will it lead to any possible defects in the future?
I get both these issues, the clicking is more noticeable when typing and is only happening in certain,areas
Sent from my HTC One X using XDA
Have a look at my thread, it might help you.
http://forum.xda-developers.com/showthread.php?t=1599214
leave a reply, will you.
No clicking in my beast.
Ey and :
on a new device
several reboot
are always good
131313 said:
Have a look at my thread, it might help you.
http://forum.xda-developers.com/showthread.php?t=1599214
leave a reply, will you.
No clicking in my beast.
Ey and :
on a new device
several reboot
are always good
Click to expand...
Click to collapse
I had already done these from day 1, but its still happening(except that I enabled usb debugging).
most likely the clicking is causing the rattle sound from the camera
no reason to worry
hamdir said:
most likely the clicking is causing the rattle sound from the camera
no reason to worry
Click to expand...
Click to collapse
the sound comes from the specific area(it happens at all sides of the phone) that I pressed so I think its not the camera?
none of this may help, but my brother put a screen protector over his GS II and it wasn't as responsive as mine was.
but touching the screen shouldn't make a clicking noise unless it's the game sounds. you are either pressing too hard or you need a new phone before the whole thing comes apart.
brent8577 said:
none of this may help, but my brother put a screen protector over his GS II and it wasn't as responsive as mine was.
but touching the screen shouldn't make a clicking noise unless it's the game sounds. you are either pressing too hard or you need a new phone before the whole thing comes apart.
Click to expand...
Click to collapse
Mine wasn't on screen protector, still naked. I am touching the case of the phone(the sides, the exterior part) that produced the sound.
p/s: the 1st and 2nd are two different questions, not related at all
I've noticed my HOX screen becomes unresponsive quite often, usually I have to press the power button to knock the screen off, then press it again and unlock but 9 times out of 10 it goofs up the game I'm playing. Happens a lot on Angry Birds.
So much for this being HTC's flagship device, so far I've been nothing but disappointed with it and its ridiculous manufacturing faults (also suffering from flickering screen, crap signal etc.)
wcypierre said:
Mine wasn't on screen protector, still naked. I am touching the case of the phone(the sides, the exterior part) that produced the sound.
p/s: the 1st and 2nd are two different questions, not related at all
Click to expand...
Click to collapse
Mine is the same. It's not what you would except from a flagship phone, but I can live with it I guess
bigdyl69 said:
I've noticed my HOX screen becomes unresponsive quite often, usually I have to press the power button to knock the screen off, then press it again and unlock but 9 times out of 10 it goofs up the game I'm playing. Happens a lot on Angry Birds.
So much for this being HTC's flagship device, so far I've been nothing but disappointed with it and its ridiculous manufacturing faults (also suffering from flickering screen, crap signal etc.)
Click to expand...
Click to collapse
true, my character died because I can't press the damn potion on destinia
lostsoul said:
Mine is the same. It's not what you would except from a flagship phone, but I can live with it I guess
Click to expand...
Click to collapse
Yeah, and since my country's currency is not as high as USD, so the price of this phone is elevated by a bigger margin(so I need to fork out more money to buy it) so it kinda disappoints me though
but what I am more concerned is that,
1. Is there a fix for the unresponsive touch screen?
2. Do I need to go for an exchange for the case "clicking" sound?
p/s: I am on the OTA 1.2.8 Asia Region
1. Probably not until kernel source is released.
2. Yes, mine doesn't click at all.
JJbdoggg said:
1. Probably not until kernel source is released.
2. Yes, mine doesn't click at all.
Click to expand...
Click to collapse
For the 2nd one, for some weird reason, after I had pressed it for many times, the screen doesn't have that sound anymore
wcypierre said:
For the 2nd one, for some weird reason, after I had pressed it for many times, the screen doesn't have that sound anymore
Click to expand...
Click to collapse
Now you mention it I remember seeing somewhere that the cases on some one x's weren't pushed in properly and the solution was to press down hard on a certain spot and it would click into place, that's probably what you just did. I will see if I can find the thread.
JJbdoggg said:
Now you mention it I remember seeing somewhere that the cases on some one x's weren't pushed in properly and the solution was to press down hard on a certain spot and it would click into place, that's probably what you just did. I will see if I can find the thread.
Click to expand...
Click to collapse
oh, there's only slight sound btw. And for a weird reason, after I pressed it, one side of the screen flex is gone, leaving the lower left hand side still intact.
yeah but probably you should still trade it in. No problem with responsiveness of touchscreen on any I had
Uhm, mine is absolutely not clicking and I don't have any touchscreen problem.
Perhaps it happens only on some applications?
131313 said:
yeah but probably you should still trade it in. No problem with responsiveness of touchscreen on any I had
Click to expand...
Click to collapse
Well, did a factory reset but I can't still determine whether it has problems or not as the unresponsiveness occurs randomly
kholk said:
Uhm, mine is absolutely not clicking and I don't have any touchscreen problem.
Perhaps it happens only on some applications?
Click to expand...
Click to collapse
Not really sure about that, since it occurs once in a while
Mine is ALWAYS unresponsive when plugged in, right pain in the arse. Likely software though hopefully they'll fix in next ota
Sent from my HTC One X using XDA

No vibrate

This is my first thread so forgive if i put it in the wrong place. I wasn't sure where it should go.
So did the usual phone user mistake and dropped (threw) my phone. cracked the screen pretty good. I've messed with phones for a while now so i purchased a new screen and digitzer and tore down the phone. pulled the old screen off, replaced it with the new and everything was good as new. ran some tests with video and quick touches as well as multi-touch and zoom. everything worked great but i have no vibrate. the phone can be put into vibrate mode but it doesnt vibrate. i tried factory reset, though i figured it was hardware and not software. If anyone who has torn down these phones knows anything about the vibrate can you please guide me into fixing this?
On a side note, i also broke a little golden clip off the inside later when tinkering trying to fix the vibrate (im pretty sure it completes the circuit for sound because now i have no sound).
Bump. Sorry but this is kind of urgent. does anyone have any ideas on this?
th3 game said:
Bump. Sorry but this is kind of urgent. does anyone have any ideas on this?
Click to expand...
Click to collapse
It is possible that the connector came loose. Try checking that. The motor could have also been damaged so it make need to be replaced.
th3 game said:
This is my first thread so forgive if i put it in the wrong place. I wasn't sure where it should go.
So did the usual phone user mistake and dropped (threw) my phone. cracked the screen pretty good. I've messed with phones for a while now so i purchased a new screen and digitzer and tore down the phone. pulled the old screen off, replaced it with the new and everything was good as new. ran some tests with video and quick touches as well as multi-touch and zoom. everything worked great but i have no vibrate. the phone can be put into vibrate mode but it doesnt vibrate. i tried factory reset, though i figured it was hardware and not software. If anyone who has torn down these phones knows anything about the vibrate can you please guide me into fixing this?
On a side note, i also broke a little golden clip off the inside later when tinkering trying to fix the vibrate (im pretty sure it completes the circuit for sound because now i have no sound).
Click to expand...
Click to collapse
Joking put aside - which it's VERY hard not to go there with this - contact Tuscani1821 and he might be able to help you troubleshoot it further.
garwynn said:
Joking put aside - which it's VERY hard not to go there with this - contact Tuscani1821 and he might be able to help you troubleshoot it further.
Click to expand...
Click to collapse
i can deal with the jokes lol i did it. but thank you for the help. I'll pm Tuscani1821 and see if he help me out
When u have phone apart do u have a tester to see if vibrator is getting power?
Sent from an Apple killing JellyBean
moparfreak426 said:
When u have phone apart do u have a tester to see if vibrator is getting power?
Sent from an Apple killing JellyBean
Click to expand...
Click to collapse
like a multimeter? no i do not.
Tried taking the vibrator out of something else?
Sent from an Apple killing JellyBean
moparfreak426 said:
Tried taking the vibrator out of something else?
Sent from an Apple killing JellyBean
Click to expand...
Click to collapse
I don't have a different phone. I'll be posting pics of the Motherboard and other internals later tonight
That probably wont help.... Just to be honest, if u had a backup phone i could look at for you but since u dont..... Lol.... I would suggest even getting a cheap blue samsung flip phone (verizon) all models of those have same vibrator as the e4gt
Sent from an Apple killing JellyBean

SO FRUSTRATED. New LCD installed, black screen issue.

Hey guys how are you!
So my beloved evo's lcd broke and i just replaced it today. The strangest thing is happening.. the screen turns on fine, but once I turn it off, it wont turn back on. The three buttons at the bottom light up and the screen, i can tell, turns on. But I cant see the UI. It is definitely not a software issue and I have tried reseating the ribbon cable multiple times. What the hell? Is my evo too old? only way i can make it work is with a reboot which is super annoying.
I have one with a shattered screen I will be replacing soon. If my memory serves me correctly there are several different types of ribbon sizes. Hopefully that is not your issue. I would suggest using a bright light and looking into the female receptacle (no dirty jokes please) and make sure that nothing is bent or twisted. Also check cable that none of the connections are not chipped.
Not sure if this will help but it is worth a shot. Other than that I am not sure what could be wrong.
Peace,
Love, and
Happiness
Edit: well fine honda but just one and you have to promise that it will be clean
jlmancuso said:
I have one with a shattered screen I will be replacing soon. If my memory serves me correctly there are several different types of ribbon sizes. Hopefully that is not your issue. I would suggest using a bright light and looking into the female receptacle (no diery jokes please) and make sure that nothing is bent or twisted. Also check cable that none of the connections are not chipped.
Not sure if this will help but it is worth a shot. Other than that I am not sure what could be wrong.
Peace,
Love, and
Happiness
Click to expand...
Click to collapse
Oh come on just one joke... that was too funny...
But on topic yeah check all connections...
Sent from my PC36100 using xda app-developers app
hondafreak513 said:
Oh come on just one joke... that was too funny...
But on topic yeah check all connections...
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
The screen turns on fine. Its something I've never seen or heard about.
Well what caused the problem in the first place? Did ir just stop working or was it an innocent victim lacking the proper protective coverings?
Either way there could be more hardware problems than your screen. Give this a try and tell me what happens. Plug your phone into the charger, if nothing happens with the screen try connecting to your pc, and if still nothing try a rom that has the volume keys to wake aokp/cm are a couple that I know have that option.
If that doesn't work I will see what else I can think of.
jlmancuso said:
I would suggest using a bright light and looking into the female receptacle (no dirty jokes please)
Click to expand...
Click to collapse
This is XDA, not gynecology.com
I like to break stuff!
-EViL-KoNCEPTz- said:
This is XDA, not gynecology.com
I like to break stuff!
Click to expand...
Click to collapse
Too bad it won't let me give you two thanks for that one.
I would suggest using a bright light and looking into the female receptacle...[/QUOTE said:
of course if you can't find the receptacle, you'll want to take hold of the dongle and have it cough a couple of times...let us know the outcome, please!
But seriously, so is this what happens?
You turn on the device. Powers up ok. You can see the screen. Then what? How long till it disappears? Are you doing anything when this happens? Can you unlock the phone and see the desktop? How do you know the screen turns on fine? What exactly is giving you this impression?
Sounds to me like another broken lcd. Do you have another phone you can swap out the mainboard and help isolate the problem: mainboard or lcd/digitizer/connectors.
Click to expand...
Click to collapse
mabulok said:
of course if you can't find the receptacle, you'll want to take hold of the dongle and have it cough a couple of times...let us know the outcome, please!
But seriously, so is this what happens?
You turn on the device. Powers up ok. You can see the screen. Then what? How long till it disappears? Are you doing anything when this happens? Can you unlock the phone and see the desktop? How do you know the screen turns on fine? What exactly is giving you this impression?
Sounds to me like another broken lcd. Do you have another phone you can swap out the mainboard and help isolate the problem: mainboard or lcd/digitizer/connectors.
Click to expand...
Click to collapse
It powers up fine and then as soon as the screen turns off (either manually by me or by timeout), it will not turn back on. The screen powers up, the lights at the bottom turns on but its a very dark grey screen. And as you said, isolating the problem would be easy if I had another mother board. I have another one with a wide flex cable IDK if should request a replacement or if i should get a more expensive, OEM LCD.
Ok questions for you.
Stock/rooted
S-on / off
Rom/kernel combo
Min/max governor
Oc/Uv
Everything thing else works
Power button (I say yes)
Volume +/-
All 4 screen buttons
All points of screen responsive
If your on a rom that supports volume wake try it
Auto brightness off/on
jlmancuso said:
Ok questions for you.
Stock/rooted
S-on / off
Rom/kernel combo
Min/max governor
Oc/Uv
Everything thing else works
Power button (I say yes)
Volume +/-
All 4 screen buttons
All points of screen responsive
If your on a rom that supports volume wake try it
Auto brightness off/on
Click to expand...
Click to collapse
I did my research, man. Literally tried everything. Its not software, no setting can fix it.
Think it could just be an issue with waking? The lights coming on but just a dark gray screen has happened to me with several ROMs. Bumping up the minimum CPU speed a notch or 2 usually solves it.
I asked the seller and he said it is not oem. Do you guys think it makes a difference and if I should suck it up and buy OEM?
Six6tring said:
Think it could just be an issue with waking? The lights coming on but just a dark gray screen has happened to me with several ROMs. Bumping up the minimum CPU speed a notch or 2 usually solves it.
Click to expand...
Click to collapse
That's what I though at first. Hours of tweaking and research and I figured it cant be a software issue.

Edge Sense/Button Woes

I've had the phone for a few days now (ordered last week on Amazon), and thought I'd share my experience so far.
Edge Sense is buggy. Activating it sometimes activates the volume down button. Sometimes it's REALLY sensitive, and sometimes it just doesn't work. Doesn't really matter how I've calibrated the squeeze level.
These buttons... I understand the frustration that reviewers have, and not even from a defect perspective, but from a usability perspective. I find them too sensitive. I often accidentally press the power button as I handle my phone in different ways (e..g, trying to show a video to a friend on my phone in landscape mode; showing a friend how to use the camera), causing the screen to turn off.
Ghost presses on the volume down and power buttons happen sporadically, but enough times (in one day) to drive me nuts. When in my pocket and listening to music, the volume occasionally lowers (is it thinking I'm pressing the volume down button?). My phone has rebooted multiple times on its own (even into recovery mode on two occasions). It's as if it thinks I'm pressing and holding the volume down and/or power buttons. This happens maybe 2-3 times a day. It doesn't sound like a lot, but it's a HUGE pain, and a showstopping bug IMO.
I feel like when the phone gets hot, Edge Sense and the buttons go crazy with sensitivity and ghost presses.
The volume buttons don't work at all in battery saver mode!
For some reason, none of the buttons work when I have my phone in a car mount that squeezes onto the sides.
I really want to like this phone, because aside from these issues (for me, they're approaching to be dealbreakers), the phone is fantastic. The camera is truly phenomenal. I am really hoping that the upcoming firmware update arrives stateside ASAP, because I'm almost ready to hit the 'return' button on Amazon.
djbutter said:
I've had the phone for a few days now (ordered last week on Amazon), and thought I'd share my experience so far.
Edge Sense is buggy. Activating it sometimes activates the volume down button. Sometimes it's REALLY sensitive, and sometimes it just doesn't work. Doesn't really matter how I've calibrated the squeeze level.
These buttons... I understand the frustration that reviewers have, and not even from a defect perspective, but from a usability perspective. I find them too sensitive. I often accidentally press the power button as I handle my phone in different ways (e..g, trying to show a video to a friend on my phone in landscape mode; showing a friend how to use the camera), causing the screen to turn off.
Ghost presses on the volume down and power buttons happen sporadically, but enough times (in one day) to drive me nuts. When in my pocket and listening to music, the volume occasionally lowers (is it thinking I'm pressing the volume down button?). My phone has rebooted multiple times on its own (even into recovery mode on two occasions). It's as if it thinks I'm pressing and holding the volume down and/or power buttons. This happens maybe 2-3 times a day. It doesn't sound like a lot, but it's a HUGE pain, and a showstopping bug IMO.
I feel like when the phone gets hot, Edge Sense and the buttons go crazy with sensitivity and ghost presses.
The volume buttons don't work at all in battery saver mode!
For some reason, none of the buttons work when I have my phone in a car mount that squeezes onto the sides.
I really want to like this phone, because aside from these issues (for me, they're approaching to be dealbreakers), the phone is fantastic. The camera is truly phenomenal. I am really hoping that the upcoming firmware update arrives stateside ASAP, because I'm almost ready to hit the 'return' button on Amazon.
Click to expand...
Click to collapse
It seems since you have older software, maybe the Amazon units are shipping with older software. I wouldn't know, just a guess. But I'm quite sure an update or two will get better for you.
LibertyMonger said:
It seems since you have older software, maybe the Amazon units are shipping with older software. I wouldn't know, just a guess. But I'm quite sure an update or two will get better for you.
Click to expand...
Click to collapse
Yeah, its not "amazon units" or software versions. I have one direct from HTC, 3 days old. WORST buttons ever. Response is so variable its disgusting. And no one here has even mentioned putting a case on this u12+... Do that and buttons work maybe 10% of the time. Absolutely unacceptable...
And if you thing its a great build.... Think again... Those buttons are held on with double-sided tape... LMFAO
And you can get the back cover off without tools, its just adhesive all the way around.... One fingernail and your're in! But on the bright side, you can replace the battery really easy yourself... So enjoy!
SteelH said:
Yeah, its not "amazon units" or software versions. I have one direct from HTC, 3 days old. WORST buttons ever. Response is so variable its disgusting. And no one here has even mentioned putting a case on this u12+... Do that and buttons work maybe 10% of the time. Absolutely unacceptable...
And if you thing its a great build.... Think again... Those buttons are held on with double-sided tape... LMFAO
And you can get the back cover off without tools, its just adhesive all the way around.... One fingernail and your're in! But on the bright side, you can replace the battery really easy yourself... So enjoy!
Click to expand...
Click to collapse
There are many more here who disagree, of course I will find out for myself Thursday. So far I see only two of you pissing all over it, one who does have an older software version, 1.15 when there is a version that is 1.21 who is not having these issues.
About the stick on buttons, glad they are so easily replaceable. LMAO
hamdir said:
and yet i dont have any issue on my unit
looks like its quality control problem
keep in mind its running newer software than yours
Click to expand...
Click to collapse
djbutter said:
What software version are you on? I have 1.15.617.4.
Click to expand...
Click to collapse
hamdir said:
much newer 1.21.x
Click to expand...
Click to collapse
---------- Post added at 06:22 AM ---------- Previous post was at 05:59 AM ----------
SteelH said:
Yeah, its not "amazon units" or software versions. I have one direct from HTC, 3 days old. WORST buttons ever. Response is so variable its disgusting. And no one here has even mentioned putting a case on this u12+... Do that and buttons work maybe 10% of the time. Absolutely unacceptable...
And if you thing its a great build.... Think again... Those buttons are held on with double-sided tape... LMFAO
And you can get the back cover off without tools, its just adhesive all the way around.... One fingernail and your're in! But on the bright side, you can replace the battery really easy yourself... So enjoy!
Click to expand...
Click to collapse
How bout you take a screenshot of your software version? Prove you even have the phone..
LibertyMonger said:
There are many more here who disagree, of course I will find out for myself Thursday. So far I see only two of you pissing all over it, one who does have an older software version, 1.15 when there is a version that is 1.21 who is not having these issues.
About the stick on buttons, glad they are so easily replaceable. LMAO
---------- Post added at 06:22 AM ---------- Previous post was at 05:59 AM ----------
How bout you take a screenshot of your software version? Prove you even have the phone..
Click to expand...
Click to collapse
Because the fanboys are the only ones left who buy HTC these days. ?
Also, I just noticed that the volume buttons do not work when the screen is off, not just in battery saver mode.
djbutter said:
Also, I just noticed that the volume buttons do not work when the screen is off, not just in battery saver mode.
Click to expand...
Click to collapse
When I'm listing to music through bluetooth the volume buttons does work.
djbutter said:
Because the fanboys are the only ones left who buy HTC these days. ?
Click to expand...
Click to collapse
Ive been using HTC for over a decade, love their phones. I bought the u12, and I returned it the next day. Yes, the buttons are that bad.
LibertyMonger said:
There are many more here who disagree, of course I will find out for myself Thursday. So far I see only two of you pissing all over it, one who does have an older software version, 1.15 when there is a version that is 1.21 who is not having these issues.
About the stick on buttons, glad they are so easily replaceable. LMAO
---------- Post added at 06:22 AM ---------- Previous post was at 05:59 AM ----------
How bout you take a screenshot of your software version? Prove you even have the phone..
Click to expand...
Click to collapse
Mom! He doesn't have the phone! Make him prove it!
djbutter said:
Also, I just noticed that the volume buttons do not work when the screen is off, not just in battery saver mode.
Click to expand...
Click to collapse
Is this happening with Bluetooth? When using phone speaker it works here fine.
Also what's the setting you left your phone's squeeze sensitivity at while these volume slide and phantom power happened?
I read that you tried a few settings but what's the one you stayed with where this mostly happened.
Sent from my HTC U12+ using Tapatalk
djbutter said:
Because the fanboys are the only ones left who buy HTC these days. ?
Click to expand...
Click to collapse
SteelH said:
Ive been using HTC for over a decade, love their phones. I bought the u12, and I returned it the next day. Yes, the buttons are that bad.
Mom! He doesn't have the phone! Make him prove it!
Click to expand...
Click to collapse
I'm getting more of a laugh out of this than you all are. It seems I'm not the one hung up on HTC. I'm not the one whining about it and can't realize I can just move on if it's that bad. I don't hang in threads of phones I don't want or like just to rub it in on how bad they are LMAO
He claims he knows it's not the software version. I'd like to see what version he is on. Not just run his mouth.
tbalden said:
Is this happening with Bluetooth? When using phone speaker it works here fine.
Also what's the setting you left your phone's squeeze sensitivity at while these volume slide and phantom power happened?
I read that you tried a few settings but what's the one you stayed with where this mostly happened.
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
It's really strange... The volume buttons work when the screen is off and you have something playing or paused. If there's nothing playing at all, they don't work.
At least this is happening with my phone. I wonder if anyone else experiences this. It certainly seems like it's by design.
djbutter said:
It's really strange... The volume buttons work when the screen is off and you have something playing or paused. If there's nothing playing at all, they don't work.
At least this is happening with my phone. I wonder if anyone else experiences this. It certainly seems like it's by design.
Click to expand...
Click to collapse
Yep, I think it's by design. I have this on my op6 too.
Sent from my HTC U12+ using Tapatalk
tbalden said:
Is this happening with Bluetooth? When using phone speaker it works here fine.
Also what's the setting you left your phone's squeeze sensitivity at while these volume slide and phantom power happened?
I read that you tried a few settings but what's the one you stayed with where this mostly happened.
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
I've set it just to the left of the middle.
tbalden said:
Yep, I think it's by design. I have this on my op6 too.
Click to expand...
Click to collapse
Yes, this is described in the online manual.
SteelH said:
Yeah, its not "amazon units" or software versions. I have one direct from HTC, 3 days old. WORST buttons ever. Response is so variable its disgusting. And no one here has even mentioned putting a case on this u12+... Do that and buttons work maybe 10% of the time. Absolutely unacceptable...
And if you thing its a great build.... Think again... Those buttons are held on with double-sided tape... LMFAO
And you can get the back cover off without tools, its just adhesive all the way around.... One fingernail and your're in! But on the bright side, you can replace the battery really easy yourself... So enjoy!
Click to expand...
Click to collapse
Personally I've never had them be unresponsive (except for in a car mount and when the screen is off with no audio playing/paused weirdly). They're pretty responsive for me. In fact, they're TOO responsive. They're too sensitive, which is prone to a lot of accidental presses. I'm actually trying to avoid touching the buttons.
It's the ghost presses and edge sense freakouts that drive me up the wall, as seldom as they happen.
no problems on my USA U12+ 128GB straight from HTC preorder hardware version 3 and i even dropped it once in the bathroom from the window ledge and it fell on the tile floor and not even a scratch also it was without the case so im glad its not shattered but my volume buttons have been very solid and works well with edge sense if u set it to sensitivity level 3 or higher for me
I have some problem on mine too, the volume down button is extremely sensitive and a slight touch will trigger it, the top one is harder but I like it better since it makes no problem. The power button is sensitive but less than volume down so it's not so bad.
Also when holding the phone normally by the side or when in my pocket the down button is triggered by pressing or slightly bending the top of the screen, it's really annoying when listening to music in the car or making a call.
Bought mine from HTC last week with the 1.15 version. If there is no update on this by the end of next week I'll have to send it back.
I hope it's gonna get corrected, I'm with htc since the hd2 and never was disappointed so I'd hate to switch brand when close to everything else about this phone is perfect.
Harpic_WC said:
I have some problem on mine too, the volume down button is extremely sensitive and a slight touch will trigger it, the top one is harder but I like it better since it makes no problem. The power button is sensitive but less than volume down so it's not so bad.
Also when holding the phone normally by the side or when in my pocket the down button is triggered by pressing or slightly bending the top of the screen, it's really annoying when listening to music in the car or making a call.
Bought mine from HTC last week with the 1.15 version. If there is no update on this by the end of next week I'll have to send it back.
I hope it's gonna get corrected, I'm with htc since the hd2 and never was disappointed so I'd hate to switch brand when close to everything else about this phone is perfect.
Click to expand...
Click to collapse
The Update is already near. I hope it'll roll out during the upcomming week. As far as I know it adresses Edge Sense and the button sensibility as well as battery life, and according to the tweet by LlabTooFeR it'll even bring the June 2018 security patches.
I for one have absolutely no issues with the buttons till now, however, seeing the number of people who are having problems makes me wonder if it's my settings or if I have not used my phone that much to experience any niggles.
I have kept the sensitivity to the third bar from the left.
nimish_fun said:
I for one have absolutely no issues with the buttons till now, however, seeing the number of people who are having problems makes me wonder if it's my settings or if I have not used my phone that much to experience any niggles.
I have kept the sensitivity to the third bar from the left.
Click to expand...
Click to collapse
Yeah indeed seems as if not all units are affected.
Sent from my HTC U12+ using XDA Labs

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