[Q] When can we expect root w/o unlocking bootloader? - HTC One X

How long does it usually take after release for a developer to come up with a way to root without unlocking the bootloader? From my understanding, this would make it easier to claim warranty since your IMEI is not registered with HTC as unlocked, so if your phone were partially softbricked you can send it in and cover any tracks of a root. Feel free to correct me if everything I said is BS
edit:
by usually, I mean in the past with other HTC phones
edit 2:
after some digging I came across a dev who is actively working on this. For anyone else who's wondering, check here: http://forum.xda-developers.com/showthread.php?t=1576844&highlight=one+x&page=10

What your asking cant be answered, its like asking how long is a piece of string. It will take as long as it takes and it is possible that it may never be done.

toastyy said:
edit 2:
after some digging I came across a dev who is actively working on this. For anyone else who's wondering, check here: http://forum.xda-developers.com/showthread.php?t=1576844&highlight=one+x&page=10
Click to expand...
Click to collapse
If only you had done that first!

Related

Is there any free way to unlock the Dash ?

has the dash been cracked as yet ?
I have a IMEI check website ( apart from T-Mobile) is that the only way ?
Tical if you find it please let me know lol. So far, I've heard of the pay service and imo seems like the right way to go for the outcome...
Are you a t-mobile customer or did you get it from a t-mobile customer? Just call t-mobile and ask them for the unlock code. Worked for me.
jockyw has been designed a way to unlock those phones. But seems like topic has been abandoned
Whats The Fuss, T-Mobile Will Do It For You Free
nolageek said:
Are you a t-mobile customer or did you get it from a t-mobile customer? Just call t-mobile and ask them for the unlock code. Worked for me.
Click to expand...
Click to collapse
I have two T-Mobile Dashes, which T-Mobile unlocked free of charge. As far as the CID unlock for my Dashes, I took the safe route and paided the $40.00. I have tried all the ROM'S for my device. Outside of the latest T-Mobile update ROM, if I were going to use another ROM on my device, it would be the latest wm6 ROM Rogers. I know that a lot of people are working on ways to SIM and and CID unlock the Dash/Excalibur, but their methods have not been perfected yet, neither are they users friendly. That's why people in the USA will still go across the pond to the UK to have this work done, not taking anything away from the developers on this website like my main jackw2001. I truly believe jackw2001 is working on a user friendly software for all, because that guy is a perfectest, who will never ever give up, until his project is perfect, just like we did with the first YouTube player..................!
Honestly, the instructions for getting around the CID issue as found at the following thread are so easy a caveman could do it:
http://forum.xda-developers.com/showthread.php?t=329605
My (even more simplified) instructions are:
1) go to that link and download Excalibur USPL- CID BYPASS.zip and SDA_ApplicationUnlock.zip
2) unzip both into the same directory.
3) follow the directions in the readme.txt inside Excalibur USPL- CID BYPASS.zip.
That's it. Super easy. If it was any easier, you'd have people doing drastic things to their phone without doing any research whatsoever. It's not THAT hard to figure this stuff out.
Which leaves outstanding the issue of the SIM lock. Jockeyw2001 posted he had cracked the sim lock and was going to release something for free. Asked for a volunteer. Then said he might or might not write something. Then disappeared and has not indicated whether he is even writing something. Or when. Or how he cracked.
His unexplained silence makes me wonder whether there ever really was a crack, if so whether it was ever going to be free, etc.
Is anybody else working on a free sim-unlock?
seems like he doesnt want to post it for everyone
look at him personal message
accept $$$ for simlock codes
Jackyw2001 Is Not That Kind of Guy
clueless11 said:
Which leaves outstanding the issue of the SIM lock. Jockeyw2001 posted he had cracked the sim lock and was going to release something for free. Asked for a volunteer. Then said he might or might not write something. Then disappeared and has not indicated whether he is even writing something. Or when. Or how he cracked.
His unexplained silence makes me wonder whether there ever really was a crack, if so whether it was ever going to be free, etc.
Is anybody else working on a free sim-unlock?
Click to expand...
Click to collapse
Don't give on jackyw2001, believe me, he will make a awesome come back, he just wants to make his software perfect and easy for all users.......!
you may be right. you may not be. i don't know. but he was able to post when he was offering a free program and looking for volunteers, and then later posted he might or might not, and then after he got the volunteer stopped responding to posts at all. that invites skepticism, don't you think?

[howto] root htc desire

i will not be held responsible for bricks..
enter bootloader mode.
fastboot oem unlock
THX
Marsdroid
follow me on twitter
Do you have a Retail Desire that you have tried this on?
Yep how could you confirm it works if the retail phone is not available before 2 weeks?
This all seems a bit risky to me. It's pretty obvious that no one has seen a retail Desire on these forums yet. We can't even be sure what colour it is or whether it is branded in any way.
I hope it has been rooted but let's wait for some confirmation first. We don't want any expensive bricks.
If the fastboot oem unlock command is available, then I'm sure it will be similar to the Nexus, where it actually voids your warranty! And, currently the nexus devs have not found a way to re-lock to bootloader.
well, if this is real than I´m thinking about buying the desire,too.. although the samsung galaxy s is really interesting as well
but if I wait for the galaxy S another phone will probably be announced that is even better than the galaxy s and i have to wait again for that one and so on and so on
desire with root access will do i guess!!
marsdroid said:
i will not be held responsible for bricks..
be warned
Download and extract DesireRoot.zip below ..enter bootloader mode..
Then on windows cmd to extracted zip folder and then :
fastboot oem unlock
fastboot flash boot desireboot.img
reboot
and then you have root. muheh
THX
Marsdroid
follow me on twitter
thx to ALL who made this happend.
Click to expand...
Click to collapse
I will be surprised if this works as it has been stated by many that oem unlock is not present on the stock retail images found on the desire.
Hopfully for those who want a desire, there is an easy means to unlock/root but if the Desire is as locked down as the Nexus (beyond oem unlock) some people are going to have to get creative.
I wonder what HTC's stance on unlocked Desires will be if oem unlock is not present...will they be more strict than with the nexus since you really have to go out of your way? They may not even check to see if it's unlocked if there isn't a built-in means to do so...
curious.
With regards to warranty, you hear a lot that doing this, that or the other will void a warranty. The reality is that the party you hold a contract of sale with has the onus of proving that what you did caused a fault before they can refuse to repair or replace an given item, phones included.
That said, I will not be rooting my Desire until I see that it has been done by quite a lot of people and seems safe(ish)
This site also claims to have found a way to root the HTC Desire
knowyourcell.com/htc/htc-desire/desire-guides/443113/how_to_root_the_htc_desire.html
farnsbarns said:
With regards to warranty, you hear a lot that doing this, that or the other will void a warranty. The reality is that the party you hold a contract of sale with has the onus of proving that what you did caused a fault before they can refuse to repair or replace an given item, phones included.
That said, I will not be rooting my Desire until I see that it has been done by quite a lot of people and seems safe(ish)
Click to expand...
Click to collapse
While that is very true, if you are without your phone for an extended period of time while you explain to HTC that they have to warranty your device because of obvious hardware problems, things may not be all happy-go-lucky. Most don't have a spare phone sitting about in case their primary goes tits up.
anders4431 said:
This site also claims to have found a way to root the HTC Desire
knowyourcell.com/htc/htc-desire/desire-guides/443113/how_to_root_the_htc_desire.html
Click to expand...
Click to collapse
That site actually forgot to remove all the Nexus One labeling before publishing the article. It was posted somewhere else (I believe in the nexus one forums) before they edited the article to say "Desire".
keep an eye on that page and see how fast it vanishes if/when oem unlock is not present
I've wrote the how-to in Italian
http://www.tuttoandroid.net/android/guida-permessi-di-root-su-htc-desire-5085/
who`s first ?
Have any DEVs looked at this file ?? can anyone say its legit ..??
there seems to be a few of us who will be eager to try tommorow, but who will root first ?
Im not going to let anything like this come near my phone till I know the stuff works...
I do want to root it so i can save to SD and so on but not at the risk of some very questionable software.
So... Has anyone had the nerve yet to root the desire yet?
I suspect there are a couple of devs on the case at the moment...
G
N1 owners want the final ROM
Anyone tried yet ?
Yeah ive tried it, no luck im afraid
SGTDavePwnage said:
Yeah ive tried it, no luck im afraid
Click to expand...
Click to collapse
Sometimes it sucks being right :/ Sorry!
This just means some devs are going to have to great quite creative
only had the phone 2days now , and i want root.... i`ve been using my rooted g1 for 16mnths and miss the whole changing roms already !!... hope somebody picks this up quick
anyone brave enough to try this method ??
http://www.knowyourcell.com/htc/htc-desire/desire-guides/443113/how_to_root_the_htc_desire.html

SIM Network Unlock PIN - GSM Galaxy Nexus

Hi Techie folks!
All right, hopefully everyone would excuse any blunders made by a noob but this is my dilemma.
This is my first, and most assuredly not my last, post on this quite interesting platform.
I had recently purchased a device (Google Samsung Galaxy Nexus I9250 Android Smartphone 16Gb) which was supposedly 'unlocked' from an online store (Expansys USA) out here in the US.
I bought it outright for $409.99
Link: http://www.expansys-usa.com/google-nexus-prime-android-smartphone-unlocked-16gb-224148/
I had received that device without any issues and had been using it for over three weeks.
I have the StraightTalk (USA) GSM SIM on it and like I mentioned, no issues whatsoever was faced during daily day-to-day use.
However, yesterday for the first time, I noticed that the network was not connecting and so I rebooted the phone thinking it was some network error.
Now when I did that I received a message after the boot-up which stated 'SIM Network Unlock Pin' and the options were to enter the PIN or dismiss that.
When I dismissed the message notification, I found out that the network was not available.
But the other features of the phone was not affected, as in navigating through the phone and applications (non-internet based) was without an problems.
Just that the network was not connecting although I observed that I could make emergency calls.
So I tried rebooting it again, by taking out the battery and SIM card as well, the issue still persisted.
So I started to troubleshoot the issue, by inserting in another GSM SIM card into the phone, but found the issue to persisting.
To double-check, I took out my StraightTalk SIM card and put in another phone, the SIM card was working fine! :good:
Just to be on the safe side, I called StraightTalk Customer Support and had asked them for some clarification as to why this SIM Network Unlock PIN was shown.
They suggested that this was the phone issue and needed to be sorted out by the place of purchase/manufacturer.
I even tried entering the SIM card's PUK code but did not reach far in that regard.
On searching the net (which is why I had come here for proper support and answers), I had found quite a lot issues with regard to this problem.
I was under the assumption that this phone was the GSM Unlocked International Version, but after this incident, it so happens that this is not the case.
The solution given online and out here is to root the phone using the Wugfresh method and after rooting, run the device with the application (http://forum.xda-developers.com/showthread.php?t=1548210) which would take care of this issue.
However, I am not too keen on voiding my warranty on this account, and also the steps are quite complicated with respect to rooting the device.
Yes I am noob! So please don't roll your eyes!
This is the issue, and now to what I would appreciate this forum's assistance.
Being an expensive product, I dont want to buy another one just because of this issue.
I do not know where this phone is purchased from, which means, I have no idea which network provider this is locked to.
I can only provide the IMEI number.
Question 1: Is it possible to find out to which network this phone is locked to?
I have to add that the phone does not have any network branding on it, nor does it show any during the boot-up process.
Question 2: Can the phone be unlocked with online unlocking sites?
Question 3: If so, can someone provide me any good sites that can unlock the device.
Is this site any good? Link: http://www.unlockallcellular.com/samsung-galaxy-nexus-unlock-code-p-196144.html
Like I said, worse case scenario, I would indeed have to root my phone and proceed to install that software which will help me get rid of this issue once and for all.
As you all can see, I'm desperately looking for some solutions/answers and would appreciate it if someone would shed any light to this issue.
PS: I do know that there are threads on this issue, but mine is more or less around finding the invisible network provider that this phone is locked to.
Best Regards,
Reena Johnson
Your device was not factory SIM-unlocked. The vendor probably unlocked it using a code. That said, you should call Expansys and ask them for the code.
Otherwise, you can take a look at the following two threads. The first one is easy, but temporary -- in other words, you will need to do unlock every time you flash a new ROM. The second is permanent, but not as straight-forward to accomplish.
1) http://forum.xda-developers.com/showthread.php?t=1548210
2) http://forum.xda-developers.com/showthread.php?t=1606982
Further queries now arise ....
efrant said:
Your device was not factory SIM-unlocked. The vendor probably unlocked it using a code. That said, you should call Expansys and ask them for the code.
Otherwise, you can take a look at the following two threads. The first one is easy, but temporary -- in other words, you will need to do unlock every time you flash a new ROM. The second is permanent, but not as straight-forward to accomplish.
1) http://forum.xda-developers.com/showthread.php?t=1548210
2) http://forum.xda-developers.com/showthread.php?t=1606982
Click to expand...
Click to collapse
Thanks a lot for the quick reply.
Wow! You guys are fast!
Much appreciated.
Now I have a query. The option 1 which you have stated, is the one which I have looked at.
Even that requires me to root my phone.
Isn't it so?
Cause the OP in that thread specifically mentions the need to root the phone.
I have asked Expansys USA for that code, and since Saturday/Sunday is off for them, I am hoping to get a reply from them on Monday.
Like I said, my main concern is that I would like this process to be hassle free.
You guys (no-offence intended for the male demographic) are quite capable of rooting the phone.
Unfortunately, I wish not to choose that route, unless no options are left available at my disposal.
Which is why I am bending towards the easy unlocking method.
So my next question really is since its (read: the phone) not a factory SIM-unlockedissue, can I find the original network provider to which this phone was locked to?
As in, is there any where on this device which can tell me that information?
Once again, I sincerely thank you for your support and assistance in my life a lot easier! :victory:
Regards,
Reena J
djjohnson said:
Thanks a lot for the quick reply.
Wow! You guys are fast!
Much appreciated.
Now I have a query. The option 1 which you have stated, is the one which I have looked at.
Even that requires me to root my phone.
Isn't it so?
Cause the OP in that thread specifically mentions the need to root the phone.
Click to expand...
Click to collapse
Yes, you are right it does require root. (I didn't realize that it was the link you had looked at and mentioned in your post.)
djjohnson said:
I have asked Expansys USA for that code, and since Saturday/Sunday is off for them, I am hoping to get a reply from them on Monday.
Like I said, my main concern is that I would like this process to be hassle free.
Click to expand...
Click to collapse
Probably best to wait until Monday then, as that would certainly be the most hassle-free option.
djjohnson said:
You guys (no-offence intended for the male demographic) are quite capable of rooting the phone.
Unfortunately, I wish not to choose that route, unless no options are left available at my disposal.
Which is why I am bending towards the easy unlocking method.
Click to expand...
Click to collapse
Believe it or not, "rooting" a Nexus device is extremely easy, and should not take more than 5 minutes. The part the takes the most time is to make sure the drivers are set up properly on your PC... Once that is done, no more than a few minutes is all it takes.
djjohnson said:
So my next question really is since its (read: the phone) not a factory SIM-unlockedissue, can I find the original network provider to which this phone was locked to?
As in, is there any where on this device which can tell me that information?
Click to expand...
Click to collapse
Yes, there is a way, although I believe you need root, although I could be wrong here. You need to post this file from your device: /factory/mps_code.dat and someone will be able to tell you. Or you can look in that file and compare the code in there to this list.
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
djjohnson said:
[snip]
Question 2: Can the phone be unlocked with online unlocking sites?
Question 3: If so, can someone provide me any good sites that can unlock the device.
Is this site any good? Link: http://www.unlockallcellular.com/samsung-galaxy-nexus-unlock-code-p-196144.html
Click to expand...
Click to collapse
And yeah, you should be able to get it unlocked by one of those site, even the one you mentioned. But I can't vouch for it, nor can I recommend any site, as I have never used any.
Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??
Thymine said:
Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??
Click to expand...
Click to collapse
It looks like OP disappeared after getting his issue solved. Expansys has great customer service and would have exchanged the phone with no problems. Which retailer did you get it from? There are unlocking sites out there but you have to know which network its locked to. Or root it and try the methods listed in this thread. GL
Cheers mate,
I bought mine from an ebay seller and have already sent them a message asking for either the PIN or the name of the original service provider.
If that falls through, I'll have no other option but to root....or just be the first of my friends to not have a phone number and live exclusively on the internet...
I'll probably root.
A delayed update ...
Techies folks!
This is just to update you guys on this issue and if in future any one else faces such similar issue just do this and get back your peace of mind.
First you need to root your phone as mentioned by Efrant and it is indeed a simple process once you have set up the required drivers.
Once again thanks a lot Efrant for your support and time in helping me out with this.
:good:
First you need to root your phone, period.
I tried all methods before diving into this method.
Rooting isn't complicated and all it takes is patience and the exact details to get this done.
What I am about to suggest is to be taken at the reader's risk and I am not responsible for any damage done to your phone.
That being said, I highly doubt that anything will go wrong unless you arent used to following instructions!
My Nexus was magically locked to an invisible network and you guys can find that out by going into fastboot mode.
What that means is to turn your device off and then press the buttons together (volume Up + volume Down + Power), you will get that info under the "baseband version" and "carrier info".
I could not resort to the online unlocking sites because ALL of them require the original network to unlock the phone.
I suggest that you root the phone and it is quite simple not taking you longer than 10-20 minutes.
1) First you will need to install the drivers onto your phone from your computer which you will need during the rooting process.
You can get that from here
http://forum.xda-developers.com/showpost.php?p=20058157&postcount=1
It is called the Universal Naked Driver 0.7.
The download instructions are given in this link http://forum.xda-developers.com/showpost.php?p=29044502&postcount=735
The OP was quite comprehensive in providing the exact details in what needed to be done. So once you have installed the necessary drivers proceed to the next step.
2) Download Wugfresh Toolkit which is the main tool needed to root your phone.
First you will need to unlock your phone and then root it.
The beauty of this software is that everything is on it. Just click on the Unlock button first and then you just have to sit back and wait for the magic to happen.
The instructions on the screen will tell you what its doing.
I would suggest reading through the entire process before going through with this.
http://www.wugfresh.com/dev/nexus-root-toolkit/
Extra material on this http://wugfresh.com/Help/
3) Once you have rooted your phone, the hardest bit is over. Then all you need to do is install this application on your device. And run it.
Simple.
You have yourself an unlocked phone!! :victory:
http://forum.xda-developers.com/showthread.php?t=1548210
There will be questions as to if this will work in CDMA or GSM versions.
I got mine from Expansys and it was supposed to be an unlocked GSM model.
I hope that will help as it did with mine.
Actually I got my bf to do this for me as it is a tad bit complicated and it was a birthday gift from him.
mendezj666 said:
It looks like OP disappeared after getting his issue solved. Expansys has great customer service and would have exchanged the phone with no problems.
Click to expand...
Click to collapse
Wow!
I seriously didn't realize that I had a personal assistant or the CIA to track my moves!
I apologize if my bf didnt get back to you guys on this issue. I, on the other hand, have work which consumes 12hrs of my day.
So I really do not have the time to post a reply.
But hey! a simple 'I dont know where SHE is, but here's what I can do to help you out' would have sufficed.
I'm just saying. No offense intended mate.
By the way, I'm a girl, and in my opinion Expansys came highly recommended to me by all my co-workers.
But I had the most horrible customer support ever!
My personal opinion would be to NOT buy from there!
Get from Negri's or some place better.
God knows how many times I had tried calling them. Even tried sending them tons of emails and not even one peek into my issue.
Goes to show how "great" of a customer service they have!
Thymine said:
Hey djjohnson
I've got the exact same problem, but bought my phone from a different seller.
Did you manage to get any information (or PIN) from expansys??
Click to expand...
Click to collapse
I hope my post will help you also to resolve your issue.
Best way is to root your phone. But like I said earlier, do read everything, and download the drivers and the Wugfresh Toolkit before proceeding.
All the best.
Soon you'll be like me enjoying what can only be said as a beauty of a device.
A big thanks to Efrant for helping a gal out!
Cheers!
Regards,
Reena J
[Q] Same problem, solved, but now how can I network lock it again...
Hi All,
In short, same problem here, I used another unlock code(bought it) and now i want to network lock it again? How can I lock it?
I had very same problem of this thread, I bought phone as factory unlocked but was code unlocked(Vodafone Spain), later after updating to 4.0.4 and then to 4.1.1, it asked for the code again.
I raged with the problem and I rushed to buy a unlock code (8$), a bit shady, but it works fine.
Now I want to confront the shop who sold the phone lying about its lock state, and it would be convincing if i can send them the phone network locked as it was.
How can I network lock the phone again?
I have tryed inputing the code *7465625*638*# or *7465625# and similar combinations with no lock, I don't get a popup asking me for the carrier data to lock it.
I also tryed to downgrade the phone to 4.0.4, with no result and later to 4.1.1 and the same it is not asking for the unlock code...
Just an obvious clarification, I am talking about carrier network locking, not lock/unlock the bootloader.
Thanxs a lot in advance
djjohnson said:
Techies folks!
This is just to update you guys on this issue and if in future any one else faces such similar issue just do this and get back your peace of mind.
First you need to root your phone as mentioned by Efrant and it is indeed a simple process once you have set up the required drivers.
Once again thanks a lot Efrant for your support and time in helping me out with this.
:good:
First you need to root your phone, period.
I tried all methods before diving into this method.
Rooting isn't complicated and all it takes is patience and the exact details to get this done.
What I am about to suggest is to be taken at the reader's risk and I am not responsible for any damage done to your phone.
That being said, I highly doubt that anything will go wrong unless you arent used to following instructions!
My Nexus was magically locked to an invisible network and you guys can find that out by going into fastboot mode.
What that means is to turn your device off and then press the buttons together (volume Up + volume Down + Power), you will get that info under the "baseband version" and "carrier info".
I could not resort to the online unlocking sites because ALL of them require the original network to unlock the phone.
I suggest that you root the phone and it is quite simple not taking you longer than 10-20 minutes.
1) First you will need to install the drivers onto your phone from your computer which you will need during the rooting process.
You can get that from here
http://forum.xda-developers.com/showpost.php?p=20058157&postcount=1
It is called the Universal Naked Driver 0.7.
The download instructions are given in this link http://forum.xda-developers.com/showpost.php?p=29044502&postcount=735
The OP was quite comprehensive in providing the exact details in what needed to be done. So once you have installed the necessary drivers proceed to the next step.
2) Download Wugfresh Toolkit which is the main tool needed to root your phone.
First you will need to unlock your phone and then root it.
The beauty of this software is that everything is on it. Just click on the Unlock button first and then you just have to sit back and wait for the magic to happen.
The instructions on the screen will tell you what its doing.
I would suggest reading through the entire process before going through with this.
http://www.wugfresh.com/dev/nexus-root-toolkit/
Extra material on this http://wugfresh.com/Help/
3) Once you have rooted your phone, the hardest bit is over. Then all you need to do is install this application on your device. And run it.
Simple.
You have yourself an unlocked phone!! :victory:
http://forum.xda-developers.com/showthread.php?t=1548210
There will be questions as to if this will work in CDMA or GSM versions.
I got mine from Expansys and it was supposed to be an unlocked GSM model.
I hope that will help as it did with mine.
Actually I got my bf to do this for me as it is a tad bit complicated and it was a birthday gift from him.
Wow!
I seriously didn't realize that I had a personal assistant or the CIA to track my moves!
I apologize if my bf didnt get back to you guys on this issue. I, on the other hand, have work which consumes 12hrs of my day.
So I really do not have the time to post a reply.
But hey! a simple 'I dont know where SHE is, but here's what I can do to help you out' would have sufficed.
I'm just saying. No offense intended mate.
By the way, I'm a girl, and in my opinion Expansys came highly recommended to me by all my co-workers.
But I had the most horrible customer support ever!
My personal opinion would be to NOT buy from there!
Get from Negri's or some place better.
God knows how many times I had tried calling them. Even tried sending them tons of emails and not even one peek into my issue.
Goes to show how "great" of a customer service they have!
I hope my post will help you also to resolve your issue.
Best way is to root your phone. But like I said earlier, do read everything, and download the drivers and the Wugfresh Toolkit before proceeding.
All the best.
Soon you'll be like me enjoying what can only be said as a beauty of a device.
A big thanks to Efrant for helping a gal out!
Cheers!
Regards,
Reena J
Click to expand...
Click to collapse
Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.
jawmail said:
Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.
Click to expand...
Click to collapse
Maybe they're not in the US or purchased them more than 2-3 months ago.
The point is that google does not sell them worldwide, they don't sell them in my country (Spain), or at least not 3 months ago when I bought mine. And if they would sell them it would be more like 400€ minimum (equivalent to 500$ moreless)
But lets not lose the focus, of the question, any idea of how to network lock the phone again?
jawmail said:
Google is selling these phones for $350 ? Why would you pay more and not get it from the source, just curious. Not trying to be argumentative.
Click to expand...
Click to collapse
I had let my nexus update to 4.1.1 before realising I had a sim unlock problem here, the guide above was spot on, if you are on 4.0.4. I just couldnt get the last bit done on JellyBean, so went back to google image 4.0.4 and it work flawlessly
Phone updated to JB an hour ago, and its still working sweet

[Q] Unlocking Roger's Galaxy S3 (I747M) Running 4.3

Hey there, currently I am using Roger's Samsung Galaxy S3, I747M. I was using the stock 4.1.1 for a long time and then I rooted my device. Sometime after, I grew bored of 4.1.1 and upgraded to the new 4.3. I currently have Clockwork Recovery installed, though I don't remember which version (If it's relevant, I will get it). That being said, from what I remember, I got a stock version of 4.3 from SamsMobile or something like that. BUT, when I go to Settings > About > Software Update > Update, I get a message saying "Your device has been modified. Software updates are not available". Whether or not that means I have a proper stock ROM or not, I don't know. I'm fairly new at this.
All that being said, I'm looking to unlock my device so that I can use either a T-Mobile SIM while visiting the USA or a Wind SIM. Both companies have significantly better cellphone plans with USA Roaming.
That being said, Rogers charges $50 for a unlock. I've found numerous website that also unlock the phone for an average of $20 to $35. There's a local Kiosk in the mall near my house which also does it for $30 or $35 (I forget which). After extensive Google and XDA searching, I've also found a few different methods, though I don't know their effectiveness.
The first and most obvious one is the disabling of the SHA256. Referring to this thread:
http://forum.xda-developers.com/showthread.php?t=2176719
From what I understand, I'm not able to do this unless I downgrade my Android from 4.3 to 4.0.1 or 4.1.1 . I really don't want to do this as I really like 4.3 . Also, I'm not sure if I'm able to as I am aware that upgrading to 4.3 might have changed my bootloader type, preventing me from downgrading. How to check that, I don't know.
I've also found a tool that can unlock your device for you, though the original thread has been locked:
http://forum.xda-developers.com/galaxy-s3/general/17-02-2013-samsung-network-sim-unlock-t1731931
That being said, I've found a wordpress that contains the newer version of the unlocker tool, but whether or not it works and is safe, I haven't the slightest. Having tried downloading the tool, you need a login which comes from a text file, which you have to like something on Facebook for, etc. I did that but the password text wouldn't send so I wasn't able to try. Here's the site:
http://samsungnetworksimunlock.wordpress.com/
Myriad of unlock sites; which are good/trustworthy? I have no idea:
http://samsung-updates.com/
http://www.unlockediphone.me/
http://www.unlockyourphone.me/
http://www.unlocksamsungonline.com/
There are tons more that I've seen and been to that I haven't listed. Don't know which to use, if any.
SO, what it comes down to. What should I do to unlock my device? What is the best method? I would like to do it for free if possible obviously but I'm not sure how to go about it. Has anyone tried any of the above methods with success? Baring in mind my 4.3 circumstances and that I live in Canada on Rogers. Thoughts? Suggestions? Questions?
TL;DR - Need to unlock my phone, there's some complications. Unfortunately i can't condense the whole story, what do?
Isuress said:
Hey there, currently I am using Roger's Samsung Galaxy S3, I747M. I was using the stock 4.1.1 for a long time and then I rooted my device. Sometime after, I grew bored of 4.1.1 and upgraded to the new 4.3. I currently have Clockwork Recovery installed, though I don't remember which version (If it's relevant, I will get it). That being said, from what I remember, I got a stock version of 4.3 from SamsMobile or something like that. BUT, when I go to Settings > About > Software Update > Update, I get a message saying "Your device has been modified. Software updates are not available". Whether or not that means I have a proper stock ROM or not, I don't know. I'm fairly new at this.
All that being said, I'm looking to unlock my device so that I can use either a T-Mobile SIM while visiting the USA or a Wind SIM. Both companies have significantly better cellphone plans with USA Roaming.
That being said, Rogers charges $50 for a unlock. I've found numerous website that also unlock the phone for an average of $20 to $35. There's a local Kiosk in the mall near my house which also does it for $30 or $35 (I forget which). After extensive Google and XDA searching, I've also found a few different methods, though I don't know their effectiveness.
The first and most obvious one is the disabling of the SHA256. Referring to this thread:
http://forum.xda-developers.com/showthread.php?t=2176719
From what I understand, I'm not able to do this unless I downgrade my Android from 4.3 to 4.0.1 or 4.1.1 . I really don't want to do this as I really like 4.3 . Also, I'm not sure if I'm able to as I am aware that upgrading to 4.3 might have changed my bootloader type, preventing me from downgrading. How to check that, I don't know.
I've also found a tool that can unlock your device for you, though the original thread has been locked:
http://forum.xda-developers.com/galaxy-s3/general/17-02-2013-samsung-network-sim-unlock-t1731931
That being said, I've found a wordpress that contains the newer version of the unlocker tool, but whether or not it works and is safe, I haven't the slightest. Having tried downloading the tool, you need a login which comes from a text file, which you have to like something on Facebook for, etc. I did that but the password text wouldn't send so I wasn't able to try. Here's the site:
http://samsungnetworksimunlock.wordpress.com/
Myriad of unlock sites; which are good/trustworthy? I have no idea:
http://samsung-updates.com/
http://www.unlockediphone.me/
http://www.unlockyourphone.me/
http://www.unlocksamsungonline.com/
There are tons more that I've seen and been to that I haven't listed. Don't know which to use, if any.
SO, what it comes down to. What should I do to unlock my device? What is the best method? I would like to do it for free if possible obviously but I'm not sure how to go about it. Has anyone tried any of the above methods with success? Baring in mind my 4.3 circumstances and that I live in Canada on Rogers. Thoughts? Suggestions? Questions?
TL;DR - Need to unlock my phone, there's some complications. Unfortunately i can't condense the whole story, what do?
Click to expand...
Click to collapse
my 2 cents, the 2 links for unlock tools (not unlock websites in which you gotta pay) are useless... first one is for international, second is fake since it require surveys
and I've never used any unlock sites to buy unlock keys so I can't tell you
though back to my question, if you were on 4.1.1, why didn't you unlock it then before you update to 4.3..
pcshano said:
my 2 cents, the 2 links for unlock tools (not unlock websites in which you gotta pay) are useless... first one is for international, second is fake since it require surveys
and I've never used any unlock sites to buy unlock keys so I can't tell you
though back to my question, if you were on 4.1.1, why didn't you unlock it then before you update to 4.3..
Click to expand...
Click to collapse
Hey there! I think the tools might actually work if I don't find some weird survey version. for example, the unlocker on the SamsungUpdat site is actually one of the earlier release versions that did jellybean. I'd need to find testimonials for that though before I decide to drop a 3 euro donation. And to answer your other question, at the time I wasn't aware I was ever going to be interested in unlocking my phone. Let alone spending this much time to figure it out. That being said, say I did know I'd want to unlock in the future, I still wasn't aware that if I updated I would be able to keep the phone unlocked. As in, keeping the unlock through the update. I only just found out that the unlock involved another partition of the phone other than the one the OS takes place on. So, if I do manage to downgrade, if I were to unlock and the update back to 4.3 it would keep the unlock?
Isuress said:
Hey there! I think the tools might actually work if I don't find some weird survey version. for example, the unlocker on the SamsungUpdat site is actually one of the earlier release versions that did jellybean. I'd need to find testimonials for that though before I decide to drop a 3 euro donation. And to answer your other question, at the time I wasn't aware I was ever going to be interested in unlocking my phone. Let alone spending this much time to figure it out. That being said, say I did know I'd want to unlock in the future, I still wasn't aware that if I updated I would be able to keep the phone unlocked. As in, keeping the unlock through the update. I only just found out that the unlock involved another partition of the phone other than the one the OS takes place on. So, if I do manage to downgrade, if I were to unlock and the update back to 4.3 it would keep the unlock?
Click to expand...
Click to collapse
Once you're unlock, it'll stay unlock but if your bootloader is mjb, as of now, there's no possible downgrade yet
Sent from my SAMSUNG-SGH-I747 using Tapatalk
pcshano said:
Once you're unlock, it'll stay unlock but if your bootloader is mjb, as of now, there's no possible downgrade yet
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Click to expand...
Click to collapse
How do I go about checking what version my bootloader is? Also, if I do end up downgrading, which method is the best for unlocking?
It's in setting->about phone under baseband version
And there's a free unlock method which had been floating around but it required stock 4.1.1 in order to do it
and again if your bootloader is MJB (most likely be the case), I'd advice you not to be foolish and downgrade cuz it'd brick your phone
Sent from my SAMSUNG-SGH-I747 using Tapatalk
pcshano said:
It's in setting->about phone under baseband version
And there's a free unlock method which has been floating around but it requires stock 4.1.1 in order to do it
Sent from my SAMSUNG-SGH-I747 using Tapatalk
Click to expand...
Click to collapse
If you're referring to this:
isuress; said:
The first and most obvious one is the disabling of the SHA256. Referring to this thread:
http://forum.xda-developers.com/show....php?t=2176719
Click to expand...
Click to collapse
I already mentioned that in the original post. That looks to me like a software related unlocked which I would feel would get reset when I upgrade back to 4.3. Is this not true? That being said, what exactly does disabling SHA256 do? From what I understand, it's actually an encryption algorithm. Is my data no longer encrypted once turning this feature off?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Here's my About. Not sure what I'm looking for.
Isuress said:
If you're referring to this:
I already mentioned that in the original post. That looks to me like a software related unlocked which I would feel would get reset when I upgrade back to 4.3. Is this not true? That being said, what exactly does disabling SHA256 do? From what I understand, it's actually an encryption algorithm. Is my data no longer encrypted once turning this feature off?
Here's my About. Not sure what I'm looking for.
Click to expand...
Click to collapse
I'm sorry, I forgot your phone is i747M not i747
but in any case MK4 is the same as MJB
if you want free unlock, you have to wait for someone to find a way to remove KNOX so that you can downgrade to 4.1.1 for free unlock
although if you're looking for a way to downgrade the rom to 4.1.1 there is a way, but the bootloader still stay as 4.3 and with the 4.3 bootloader, you won't be able to do the free unlocking method
and to answer your question, no it's not. and I do not know what disabling SHA256 do as I've never used such software to help me unlock, also the link you posted gave me a 404 error
this might be a good read for you
http://forum.xda-developers.com/showthread.php?t=2625461
pcshano said:
I'm sorry, I forgot your phone is i747M not i747
but in any case MK4 is the same as MJB
if you want free unlock, you have to wait for someone to find a way to remove KNOX so that you can downgrade to 4.1.1 for free unlock
although if you're looking for a way to downgrade the rom to 4.1.1 there is a way, but the bootloader still stay as 4.3 and with the 4.3 bootloader, you won't be able to do the free unlocking method
and to answer your question, no it's not. and I do not know what disabling SHA256 do as I've never used such software to help me unlock, also the link you posted gave me a 404 error
this might be a good read for you
http://forum.xda-developers.com/showthread.php?t=2625461
Click to expand...
Click to collapse
If we're still taking about the "SHA256[OFF]" method, I'm not sure if I feel comfortable doing that one. I also feel like once I downgrade, disable SHA256 and then go back to 4.3, that those settings will not carry over. Are there really no other methods?
Isuress said:
If we're still taking about the "SHA256[OFF]" method, I'm not sure if I feel comfortable doing that one. I also feel like once I downgrade, disable SHA256 and then go back to 4.3, that those settings will not carry over. Are there really no other methods?
Click to expand...
Click to collapse
and no as long as KNOX is present
the only current working unlock is sadly to say, you have to pay for unlock code and the prices are varies
and as for that, I won't be of help because as I mentioned, I've never pay for any unlock code so I have no say in what will work and what not
Sorry.
pcshano said:
and no as long as KNOX is present
the only current working unlock is sadly to say, you have to pay for unlock code and the prices are varies
and as for that, I won't be of help because as I mentioned, I've never pay for any unlock code so I have no say in what will work and what not
Sorry.
Click to expand...
Click to collapse
I'm assuming KNOX is that little triangle notification thing that shows up on certain pages that says how many times you've messed with your device? I wasn't aware this little counter was a determent to anything?
Well, thanks anyway I suppose. Hopefully more people will start looking at the thread. Unfortunately it seems like this board moves slowly. I'm afraid of paying for an unlock for the most part. I'd need someone with unlocking experience to give me some feedback before anything.
Isuress said:
I'm assuming KNOX is that little triangle notification thing that shows up on certain pages that says how many times you've messed with your device? I wasn't aware this little counter was a determent to anything?
Well, thanks anyway I suppose. Hopefully more people will start looking at the thread. Unfortunately it seems like this board moves slowly. I'm afraid of paying for an unlock for the most part. I'd need someone with unlocking experience to give me some feedback before anything.
Click to expand...
Click to collapse
I'm assuming so myself, I know what knox is but have never actually experience it.. my bootloader is still MJ2 which is the leaked version 4.3 that doesn't come with knox
and with that being said, don't get your hope up, because there hasn't any success in downgrading from 4.3 bootloader without bricking your phone
pcshano said:
I'm assuming so myself, I know what knox is but have never actually experience it.. my bootloader is still MJ2 which is the leaked version 4.3 that doesn't come with knox
and with that being said, don't get your hope up, because there hasn't any success in downgrading from 4.3 bootloader without bricking your phone
Click to expand...
Click to collapse
From what I've read, it's near to impossible to fully brick your Samsung Galaxy S3 phone? I've seen a bunch of threads regarding unbricking it regardless of situation. Here's an example:
http://smartphonerepairsdiy.weebly....r-unbrick-samsung-galaxy-s3-all-versions.html
Isuress said:
From what I've read, it's near to impossible to fully brick your Samsung Galaxy S3 phone? I've seen a bunch of threads regarding unbricking it regardless of situation. Here's an example:
http://smartphonerepairsdiy.weebly....r-unbrick-samsung-galaxy-s3-all-versions.html
Click to expand...
Click to collapse
that might be true, but i'm sure you don't want to risk it, because whether it's soft brick or hard brick, it's still a pain to fix it
pcshano said:
that might be true, but i'm sure you don't want to risk it, because whether it's soft brick or hard brick, it's still a pain to fix it
Click to expand...
Click to collapse
Agreed. I just wish the form was more active.
Isuress said:
I'm assuming KNOX is that little triangle notification thing that shows up on certain pages that says how many times you've messed with your device? I wasn't aware this little counter was a determent to anything?
Well, thanks anyway I suppose. Hopefully more people will start looking at the thread. Unfortunately it seems like this board moves slowly. I'm afraid of paying for an unlock for the most part. I'd need someone with unlocking experience to give me some feedback before anything.
Click to expand...
Click to collapse
Knox is really a security system designed mostly with enterprise systems in mind. The problems with free unlocking your phone goes beyond Knox and really underscores the ongoing cycle of 'catch-up' games between Ol' Sam and the development community. The unlock exploit was first discovered in Android 4.1.1. Then Sam tried to close the exploit by removing it in JB 4.1.2. No problem. We simply went round by downgrading to 4.1.1, utilizing the exploit then upgraded back to 4.1.2. Now Sam went further by closing the downgrade loophole. It would appear the unlock exploit is really in the 4.1.1 radio. By linking the 4.3JB modem tightly to the bootloader and making the latter so secure as to be non-modifiable, the exploit appears closed - at least, for now. Please don't risk bricking your phone by trying any methods that may not work. The only sure thing for now is to get unlock code from the carrier or purchase one online.
If you are looking for a reliable service, you can try maingsmserver.com. I am not making any endorsements but I have used them several times with success each time.
Larry2999 said:
Knox is really a security system designed mostly with enterprise systems in mind. The problems with free unlocking your phone goes beyond Knox and really underscores the ongoing cycle of 'catch-up' games between Ol' Sam and the development community. The unlock exploit was first discovered in Android 4.1.1. Then Sam tried to close the exploit by removing it in JB 4.1.2. No problem. We simply went round by downgrading to 4.1.1, utilizing the exploit then upgraded back to 4.1.2. Now Sam went further by closing the downgrade loophole. It would appear the unlock exploit is really in the 4.1.1 radio. By linking the 4.3JB modem tightly to the bootloader and making the latter so secure as to be non-modifiable, the exploit appears closed - at least, for now. Please don't risk bricking your phone by trying any methods that may not work. The only sure thing for now is to get unlock code from the carrier or purchase one online.
If you are looking for a reliable service, you can try maingsmserver.com. I am not making any endorsements but I have used them several times with success each time.
Click to expand...
Click to collapse
This clears up a lot of my curiosity on how the whole process works. I'm still curious as to what disabling SHA256 does. I'm aware it's a form of encryption but does that mean afterwards, my dad is all transferred and synced unencrypted?
Yeah, at this point, I might just have to go with getting a code somewhere but it really comes down to where. I just want something cheap. Less than $20. I'd part with $15 or something from a website. I'd love to go with my carrier but unfortunately Rogers is charging $50 for that. I was on the phone with a rep for a good hour discussing the possibility of it getting waived and all that business. She was very kind and offered other things but she was unable to waive the fee unfortunately. Even after talking with 3 different departments and her supervisor, lol.
There's a Kiosk in my local mall that does it for $30 but that's $10 more than I want to spend, haha. The site you linked is somewhat confusing and from what I'm seeing, it might be a bit too expensive? Also, I think the prices are in USD, not CAD so they'd be more probably.
Out of curiosity, do you know, or anyone reading this thread, know the process these companies, Kiosks or Carriers go through to obtain the unlock code? Is it a program? Do they call someone? The manufacturer maybe? I'd definitely work around this process if I knew how. I'm very interested in how the whole thing works.
Isuress said:
If we're still taking about the "SHA256[OFF]" method, I'm not sure if I feel comfortable doing that one. I also feel like once I downgrade, disable SHA256 and then go back to 4.3, that those settings will not carry over. Are there really no other methods?
Click to expand...
Click to collapse
Once you unlock, it stays unlocked forever. It doesn't matter how you unlock it.
Isuress said:
This clears up a lot of my curiosity on how the whole process works. I'm still curious as to what disabling SHA256 does. I'm aware it's a form of encryption but does that mean afterwards, my dad is all transferred and synced unencrypted?
Yeah, at this point, I might just have to go with getting a code somewhere but it really comes down to where. I just want something cheap. Less than $20. I'd part with $15 or something from a website. I'd love to go with my carrier but unfortunately Rogers is charging $50 for that. I was on the phone with a rep for a good hour discussing the possibility of it getting waived and all that business. She was very kind and offered other things but she was unable to waive the fee unfortunately. Even after talking with 3 different departments and her supervisor, lol.
There's a Kiosk in my local mall that does it for $30 but that's $10 more than I want to spend, haha. The site you linked is somewhat confusing and from what I'm seeing, it might be a bit too expensive? Also, I think the prices are in USD, not CAD so they'd be more probably.
Out of curiosity, do you know, or anyone reading this thread, know the process these companies, Kiosks or Carriers go through to obtain the unlock code? Is it a program? Do they call someone? The manufacturer maybe? I'd definitely work around this process if I knew how. I'm very interested in how the whole thing works.
Click to expand...
Click to collapse
I wouldn't worry myself too much about the SHA256 protocol. There's a lot we are still learning about the unlock process. The key thing to understand is that, when the unlock is properly done, it survives all firmware changes and is impossible to reverse. For the commercial online services, it's always one of two options - either they have access to the official database or they've been able to figure out the key algorithm for generating the unlock codes. There is nothing random about how IMEIs are generated and there is always a key relationship between all the different parameters (phone model, carrier, country, unlock code, unfreeze code etc.).
The unlock codes for Samsung Canada on maingsmserver.com costs $28. You could try the Canada networks service which is much less but may not be as sure. From what I've seen around though, you should be wary about anything going for less than $20. Plenty of scams out there.
petenatas said:
Once you unlock, it stays unlocked forever. It doesn't matter how you unlock it.
Click to expand...
Click to collapse
Does that mean once you've disabled SHA256, which causes the phone to unlock, when you upgrade back to 4.2 or 4.3 that the unlock is retained AND SHA256 is re-enabled? Or does it just retain the unlock and SHA256 stays disabled? If the first situation is the case, then I might consider going through the hassle of downgrading and then re-upgrading?
Larry2999 said:
I wouldn't worry myself too much about the SHA256 protocol. There's a lot we are still learning about the unlock process. The key thing to understand is that, when the unlock is properly done, it survives all firmware changes and is impossible to reverse. For the commercial online services, it's always one of two options - either they have access to the official database or they've been able to figure out the key algorithm for generating the unlock codes. There is nothing random about how IMEIs are generated and there is always a key relationship between all the different parameters (phone model, carrier, country, unlock code, unfreeze code etc.).
The unlock codes for Samsung Canada on maingsmserver.com costs $28. You could try the Canada networks service which is much less but may not be as sure. From what I've seen around though, you should be wary about anything going for less than $20. Plenty of scams out there.
Click to expand...
Click to collapse
I was under the impression they probably had some sort of Database or something of that caliber. I can't imagine they have some sort of generator because if that was the case, I'm sure something like that would have leaked by now by some employee, no?
For $28, I might as well go to the local Kiosk in my mall and have it done there. If I could find it for $15 or less, then maybe I'd do it online? Though, the SHA256 option is looking more promising. Though, that's assuming SHA256 re-enables itself while retaining unlock once the phones been updated. The idea of having some sort of data encryption disable bothers me for some reason. Unless you can explain how it's really no different than having it on?

sm-n975u help

hi all im new to all this and I have a sm-n975u and was wanting to see if I can get some help with info.
1. Can I and how to get off sprint
2. Imei repair
3. Is it able to be rooted
I was able to get to download screen, recovery screen, etc. So I flashed all factory files on it using odin just to see if it would work and all worked 100% so I don't see why I can't do the above things. Thanks everyone in advance
https://forum.xda-developers.com/ga...ounty-sm-n975u1-note-10-usa-unlocked-t4006249
Morbidinc said:
1. Can I and how to get off sprint
Click to expand...
Click to collapse
As long as your phone qualifies and is paid off you can just call sprint and ask them to carrier unlock it.
If your phone is not paid off -or- you purchased a used phone that is financed then no one can help you here (forum rules prohibit this)
Morbidinc said:
2. Imei repair
Click to expand...
Click to collapse
If you want a proper answer your going to have to provide what it is your wanting to do with the IMEI. Commonly people are trying to change or recover an IMEI.
If your asking how to change an IMEI then I'm 96% confident forum rules prohibit this too. The IMEI is like a VIN on a car... changing it (same as unlocking a financed phone) is not exactly legal and could land XDA in some legal problems for allowing the discussion. This is where the forum rules come into play.
If you lost your IMEI your pretty much out of luck and will most likely need a new motherboard.
Morbidinc said:
3. Is it able to be rooted
Click to expand...
Click to collapse
Not yet and no time frame for when it will be (if it ever can be). Refer to the bounty thread (the one linked above by raul6) for more info on the subject.
Thank you for the info, my phone is paid off yes and I was given codes but they did nothing, as far as imei repair it but more so on what might fall under prohibited. I wasn't aware that would be against on anyone giving info for so thank you for letting me know that as well .... guess that only leaves root and I'm guessing this is one that can't have that done as well lol. Looking like this is another to just toss in the kitchen drawer ?
Morbidinc said:
Thank you for the info, my phone is paid off yes and I was given codes but they did nothing,
Click to expand...
Click to collapse
I'm pretty sure sprint still uses some sort of OTA carrier/sim unlock method and not a code you enter.
You might want to get a hold of sprint and and make sure they gave you the correct information.
Okay ill do that today since I tried what they gave me and it did nothing, was three codes that really didn't let me change a thing one of course was the MSL the other a PUK code and the other id have to find what I wrote down. I'm guessing they may not have understood what I was asking them for. I was very clear about switching companies so I figured that was enough but apparently not lol. Thanks for the info.

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