[Q] No ROM or anything installed on phone [SOLVED] - Desire HD Q&A, Help & Troubleshooting

Dear reader,
Thanks in advance for your time. I have to, yet again, rely on your knowledge. Even though there is an endless amount of knowledge available on these forums, it seems that I keep searching for the wrong keywords since I am not getting the results I need.
I have been running CyanogenMod for a year now, and I decided I was up for a change. I rebooted into recovery and installed MIUI.us. I do have to admit I don't know much when it comes to flashing, installing differents OS's, etc.
Let me describe the situation: I wanted to start all over again, clean the SD-card and internal memory and re-install MIUI but somewhere in the process I got stuck. Now my screen is stuck on the HTC screen, and the only thing I can do is load into -I don't really now what it is called- (I lack the terminology). The screen is as follows:
ACE PVT SHIP S-OFF
HBOOT-0.85.0007
MICROP-0438
RADIO-26.03.02.26_M
eMMC-boot
Oct 11 2010, 12:47:02
HBOOT
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
Click to expand...
Click to collapse
When I press recovery I get the cellphone with the red triangle and exclamation mark on top of it. If I then press vol-up + power I get the Android system recovery <3e> screen. When I select to apply the update.zip I get an error. This is probably because I don't have it no my SD card due to me having formatted it.
So now I don't know which steps to follow. Can any of you tell me how to fix my issue, or refer me to a good tutorial that handles my problem.
My apologies again for having to rely on your time again. Thanks in advance!
Yours sincerely,
Nicolas

If i understood well the reason update is failing is because you dont have a update.zip file on your sd card right?
If this is the case download one of the stock roms listed here: http://forum.xda-developers.com/showthread.php?t=1610483
or here: http://forum.xda-developers.com/showthread.php?p=19101263#post19101263
If your not sure which one to download download this RUU: http://forum.xda-developers.com/showthread.php?t=879375
If you download a update.zip put it in your sdcard on the main directory and boot to bootloader -the screen for which you lacked the terminology-
update should occur automatically.
If you decide to download a RUU instead of a update.zip...
To get update.zip from RUU download and run the RUU on your pc without connecting your device to the pc and follow on screen instructions, once you get to the part when it tells you to connect your phone go to the temp folder on windows and extract rom.zip to desktop, rename to update.zip and do the steps above.
You only need one method for update.zip i posted 2 to give you the option to chose which one you prefer.
Please press the thanks button if I was helpful.
Pm me if that doesn't work

Thank you
Thanks for your clear elaborate explanation. My cellphone is again happily running MIUI without any problems.
For future references: I have followed your second option since I didn't know which stock rom to download. As filefactory constantly didn't have a free download spot, I downloaded the RUU using the link found on post number 334. The link brought everything back in order, and allowed me to use the ace hack kit afterwards.
Thanks again inspiredbyhtc for your time and help. Credit is of course given where credit is due. Much appreciated!
This thread is solved and can be archived.

Related

[Q] Can I recover my bricked Desire? HELP! Disaster after using ROM manager to flash

Hi there. I'm terrified that I've bricked my Desire. I'm a bit of a noob when it comes to rooting and installing ROMs.
Some history: I followed an R6 installation procedure detailed here by Googling for: "desire r6 risk free root" ( I'm not allowed to post URLs which is really annoying.) The top result for the modaco site is one i used.
I was very happy that I was able to use Wireless Tether - my main motivation for rooting.
I have since been a bit more brave and have used an "easy" option of ROM manager to flash Open Desire 3.0. I followed the instructions as per the top search returned by Google for "rom manager faq". It was a Droidforums.net post.
From what I saw on the screen during the flashing process for the ROM, the radio was updated and OpenDesire 3.0.0. The phone then rebooted and the green HTC screen came up. It sat there for about 20 minutes and I thought at that point that something horrible had happened, so I pulled out the battery.
Since then, I just get the HTC screen when starting the phone.
Many apologies for the newbie scream for help, but I'm rather full of panic right now. I've tried to Google to find out what I can do, but there is no documentation that I can find to help with this specific problem.
Can any expert out there start to give me an idea of what I can do to get at least something working? I'm totally phoneless until this is sorted out.
NOTE:
When I hold down the Vol+ Button when booting, I have the following info:
BRAVO_UNKOWN SHIP S-ON
HBOOT-0.75.0000
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO 0.5-09.00.20
Mar 5 2010,21:12:15
Hope that helps. Of course I can't really give any more info as this is all that I can get from the phone right now.
Many thanks in advance.
Stephen
I would suggest, doing a wipe and reflashing the ROM first. You can do this from going into the recovery using fake flash - http://forum.xda-developers.com/showthread.php?t=698403 - you can take the latest version of the recovery image out of the rom manager folder on your sd card.
When will people understand what a Bricked device is,
Your phone is not bricked,
All you need to do is put the phone into recovery
and Wipe it and do a fresh install,
Now, as for reflashing with a new ROM download THIS, rename it to update (as in update.zip) and copy it to your SD card (ROOT). you'll be using this all the time to enter recovery so don't delete/move/rename it
Once you have that on your SD card just put any ROM ZIP file onto the SD card and you're ready to go!!
To enter recovery, turn on the phone holding down the vol down key. Select recovery and once at the red ! hold vol up and press the power button. You'll then get a menu in blue, select 'apply sd:update.zip' and it will enter the custom recovery.
You can now update and flash and wipe your phone without the need of a Computer,
Many many thanks. This is a massive relief - sorry for the noob questions. I'll try and lurk in the forums in future to catch a few others and relieve you of answering these questions.
Stephen
I hade the same problem and did exactly what you described. But after I click apply update.zip I get the error: E:failed to very whole-file signature. E:signature verification failed.
Any ideas?
In recovery, select 'install zip from sd card', then select 'toggle signature verification', stay in recovery, and then try and apply the update again.
Sent from my HTC Desire using eMIUI
Months later and you've saved my bacon too, Dave7802. Flashed dozens of roms but slipped-up this time and found myself with a blank SD, bootloop and no way into clockwork. Cheers mate!

UNABLE TO BOOT TO RECOVERY/ S-ON /STUCKED ON HTC LOGO WHITE SCREEN (Please HELP!)

Hi,
I don't really know where to start and have no idea what actually causes the issue, please just bare with me guys as I badly need your help.
Here's the thing;
My Phone was rooted way back using unrevoked method (as far as I remember)
> Radio was upgraded to the latest (afaik)
> I have created a cheap generic GoldCard with Ext2 & 3 which is kind of slow and so I decided to try different kinds of Custom ROM.
> I recently installed GingerVillain (GingerBread2.3.4).
> I enabled apps to sd for protected apps using the Terminal I downloaded from Market.
> I was on the process of moving apps to sd (including those when it suddenly started bootlooping. After 4x of loops, I decided to remove the battery. From there I know something went wrong.
> I normally would just go to clockwork recovery and do the reinstallation process in rectifying such issue, but to my surprise I was not able to boot into recovery as well and stucked in Fastboot & Hboot and if I try to boot normally, then it will be up to HTC logo only.
> I also noticed that security flag was turned on (S-ON) wherein it was turned off when I bought it and still Off after I rooted using unrevoked method.
> When I checked the SD it was corrupted already and had to format & repartition it using Ubuntu's Gparted Partition Utility. (I bought a new one as a replacement but was unable to make it a GoldCard as it probably requires that it is inside your phone and running in OS)
>> Did some research for few days and here's what I've tried so far. <<
- Tried to use AlphaRev to turn off the security but was unsuccessful since it requires that you have to be inside the OS (ROM) which is not possible at the moment.
- Tried to use RUU to just unroot it and get back to zero but still unsuccessful, it encountered USB Connection Error....many times.
- Tried getting the rom.zip inside RUU and renaming it to PB99IMG.zip, loaded it using hboot but still unsuccessful, it says CID Incorrect! Update Fail.
- I read that downgrading Hboot would most likely resolve the issue but I really have no idea how to do it, no clear steps are roaming out there upon doing my research.
- Some says, you can push the ClockWork using ADB but doing it actually fails....Error....and no clear steps.
I don't really know what kind of issue(s) I am facing now guys.
I am totally on the edge of my seat.
I must have been missing something along the way...(I know I am)
If somebody would be helpful enough to point & show the way in resolving this issue, that would be greatly appreciated (step by step maybe).
These are the details in my Hboot UI that would hopefully helps (if that will make sense).
BRAVO PVT3 SHIP S-ON
HBOOT-0.83.0001
MICROP-051d
RADIO-5.17.05.08
Jun 10 2010, 12:12:05
THANK YOU SO MUCH IN ADVANCE GUYS.
GOD BLESS YOU ALL.
{UPDATE......ISSUE HAS BEEN RESOLVED...Read my post down....}
If you do not have a goldcard you must find an RUU specifically for your phone. I'm on Vodafone UK and it appears there are a couple of Vod UK RUUs out there but only one of them would flash correctly. The others left me in a state like yours.
Persevere I believe all is not lost.
Check this thread out and see if that helps. http://forum.xda-developers.com/showthread.php?t=831734&highlight=un+bricking+an+slcd+desire
victorvital said:
Hi,
I don't really know where to start and have no idea what actually causes the issue, please just bare with me guys as I badly need your help.
Here's the thing;
My Phone was rooted way back using unrevoked method (as far as I remember)
> Radio was upgraded to the latest (afaik)
> I have created a cheap generic GoldCard with Ext2 & 3 which is kind of slow and so I decided to try different kinds of Custom ROM.
> I recently installed GingerVillain (GingerBread2.3.4).
> I enabled apps to sd for protected apps using the Terminal I downloaded from Market.
> I was on the process of moving apps to sd (including those when it suddenly started bootlooping. After 4x of loops, I decided to remove the battery. From there I know something went wrong.
> I normally would just go to clockwork recovery and do the reinstallation process in rectifying such issue, but to my surprise I was not able to boot into recovery as well and stucked in Fastboot & Hboot and if I try to boot normally, then it will be up to HTC logo only.
> I also noticed that security flag was turned on (S-ON) wherein it was turned off when I bought it and still Off after I rooted using unrevoked method.
> When I checked the SD it was corrupted already and had to format & repartition it using Ubuntu's Gparted Partition Utility. (I bought a new one as a replacement but was unable to make it a GoldCard as it probably requires that it is inside your phone and running in OS)
>> Did some research for few days and here's what I've tried so far. <<
- Tried to use AlphaRev to turn off the security but was unsuccessful since it requires that you have to be inside the OS (ROM) which is not possible at the moment.
- Tried to use RUU to just unroot it and get back to zero but still unsuccessful, it encountered USB Connection Error....many times.
- Tried getting the rom.zip inside RUU and renaming it to PB99IMG.zip, loaded it using hboot but still unsuccessful, it says CID Incorrect! Update Fail.
- I read that downgrading Hboot would most likely resolve the issue but I really have no idea how to do it, no clear steps are roaming out there upon doing my research.
- Some says, you can push the ClockWork using ADB but doing it actually fails....Error....and no clear steps.
I don't really know what kind of issue(s) I am facing now guys.
I am totally on the edge of my seat.
I must have been missing something along the way...(I know I am)
If somebody would be helpful enough to point & show the way in resolving this issue, that would be greatly appreciated (step by step maybe).
These are the details in my Hboot UI that would hopefully helps (if that will make sense).
BRAVO PVT3 SHIP S-ON
HBOOT-0.83.0001
MICROP-051d
RADIO-5.17.05.08
Jun 10 2010, 12:12:05
THANK YOU SO MUCH IN ADVANCE GUYS.
GOD BLESS YOU ALL.
Click to expand...
Click to collapse
Remove your sd card and unplug battery.... It will start in recovery mode. Then then your recovering and it says no sd. Reinstall sd..
Sent from my Inspire 4G using XDA Premium App
SeanyC said:
If you do not have a goldcard you must find an RUU specifically for your phone. I'm on Vodafone UK and it appears there are a couple of Vod UK RUUs out there but only one of them would flash correctly. The others left me in a state like yours.
Persevere I believe all is not lost.
Check this thread out and see if that helps. http://forum.xda-developers.com/showthread.php?t=831734&highlight=un+bricking+an+slcd+desire
Click to expand...
Click to collapse
The link somehow helps me....
After how many days of troubleshooting...was finally able to get my phone back in it's working condition...
Thank you all guys.
victorvital said:
The link somehow helps me....
After how many days of troubleshooting...was finally able to get my phone back in it's working condition...
Thank you all guys.
Click to expand...
Click to collapse
plz can u help or suggest me how to do that..i m also stuck like u for 3 month....i got same probs like u....
BRAVO PVT4 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30_2
Aug 10 2010, 17:52:18
jgm092 said:
plz can u help or suggest me how to do that..i m also stuck like u for 3 month....i got same probs like u....
BRAVO PVT4 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30_2
Aug 10 2010, 17:52:18
Click to expand...
Click to collapse
Just need to go to church for a whole day activity.....will do the steps afterwards.
Just hang in there buddy...
jgm092 said:
plz can u help or suggest me how to do that..i m also stuck like u for 3 month....i got same probs like u....
BRAVO PVT4 SHIP S-ON
HBOOT-0.93.0001
MICROP-051d
TOUCH PANEL-SYNT0101
RADIO-5.09.05.30_2
Aug 10 2010, 17:52:18
Click to expand...
Click to collapse
So Sorry for the long delay...been busy and Sick these past days...
Ok here goes.
The steps will be assuming that we have "Exactly" the same issue so if ever along the way you think that something might have gone different then I suggest you discontinue following the steps as you might end up with a Totally Bricked Desire. (which I am not liable of )
Credits to the people who created ALL steps I have copied and pasted in here!
Here's what I did in my case;
(**Make sure your unit is totally charged up)
Step 1:
Downgrade Hboot & Unroot (restore shipped ROM) your device;
- Get the latest RUU for your region (make sure it is for your region) from Shipped Roms. (remember to check the md5 sum, we don't want to download a corrupted file )
- Run the RUU as administrator.
- When it gets to the portion of asking you to plugged in the device,, click Start and type %temp% in the search box, it will come up with a folder named Temp,,Open it.
- Using the search bar (again) in the temp folder that we just opened, type in rom.zip when you see rom.zip, move it to desktop or anywhere you like, then you can cancel the opened RUU process.
- Create GoldCard (other threads doesn't suggest to use a GoldCard YET as the ROM will run even without a GoldCard, but in my case...Ordinary SD Card doesn't work for me at all leaving me in creating a GoldCard). Format the SD Card to FAT32 afterwards.
- Rename the rom.zip to PB99IMG.zip
- Copy it to the SD Card root
- Boot to Hboot (Vol- plus Power)
- Hboot will then detect the zip and will load it up, Wait for few minutes and grab a cup of coffee .
- When it finds PB99IMG.zip, it starts to load it;
It gives the next options after few minutes from the initial key press of Vol- and Power key.
Parsing………………….[SD zip]
1. Bootloader
2. Radio V2
3. Radio_Cust
4. Boot
5. Recovery
6. System
7. Userdata
8. Splash1
9. Splash2
Do you want to update device?
<Vol Up> Yes
<Vol Down> No
and so we would want to choose Yes
During the Process, it will reboot and will reload PB99IMG.zip again and will continue with its process....if ever you got stucked into HTC screen again after it reboots during the process, you can pretty much remove the battery then boot to Hboot again and it will continue with its thing.
If it asks for a reboot, choose Yes.
If you pressed Yes, then:
Update is in progress..
Do not power off your device.
1. Bootloader -OK
2. Radio V2 -OK
3. Radio_Cust -OK
4. Boot -OK
5. Recovery-Unzipping/Updating
6. System
7. Userdata
8. Splash1
9. Splash2
If it asks for a reboot again, choose Yes.
On rebooting, HTC screen shows up for a few seconds.
Then a green Down arrow in a green circle shows up for another 5-6 seconds.
Then, HTC screen again.
Finally, HTC screen disappears and the HTC Quietly brilliant logo shows.
Your device now boots into the Android phone.
DONE with Step 1...your phone is now unrooted, Hboot downgraded and is back into its Shipped State.
**If you encountered error during the initial loading of PB99IMG then chances are the ROM you downloaded might not be the one for your device, remember that the ROM vary from region to region so you must make sure you have downloaded the right one....
Step 2:
S-Off your device
- AlphaRev will guide you here
**no need to NANDROID since you don't have anything to...
**This thing will actually install its customized CWM Recovery which you'll find it COOL......& will also upgrade your Hboot again
Step 3:
It's time to ROOT your phone again.
- Use Unrevoked Method,,,the EASIEST way as far as I know.
Step 4:
Flash a custom ROM....I'm pretty sure you know how to do it.
I suggest flashing GingerVillain 2.7 [GingerBread 2.3.4] (not 2.8,,,still BETA I think)
- Make use of AlphaRev's Customized CWM Recovery.....in my case I partitioned the SD Card using AlphaRev's Customized CWM Recovery instead of using Linux's Gparted Utility (choose 2gb of partition if you have a bigger SD Card Space and 512mb of swapping)
- In making sure everything will work well...I did the following things;
>> Restart CWM after formatting and partitioning the SD Card.
>> Resatrt CWM after wiping.
>> Restart CWM after copying the custom ROM to SD Card.
DONE...The Rest is up to you.
To Moderators and Geeks in here......please correct any steps I have provided in here if you find it a bit OFF so as to help others who have encountered same issue as I had.....Thanks.
CREDITS TO ALL HARDWORKING PEOPLE AT XDA WHO TOOK THE TIME AND INITIATIVE TO POST ALL STEPS POSSIBLE IN RESOLVING SUCH ISSUES....
GOD BLESS YOU GUYS.
Edit:
I have learned that buying Cheap and Crappy Sd Card will not actually save you money but will further make your day worst.........so my suggestion is to buy the BEST one......just think of it as an investment (LOL!)
Comments?? Anyone???
Sent from my HTC Desire using XDA App

[Q] Unrooting my phone. About to give up. Please help.

I followed the 2 step guide posted here: http://forum.xda-developers.com/showthread.php?t=780141
When trying to load the unrevoked-forever-son.zip, I get this error:
E: unsupported radio version
E: Update failed. Check /sdcard/soff.log.
E: Error in /sdcard/unrevoked (status 42)
When i went to research on how to downgrade the radio version, I find out that newer versions don't let you downgrade.
I'm not even sure what my friend used to unroot my phone. unrevoked or revolutionary?
Here are my stats:
Supersonic EVT2-3 SHIP S-OFF
HBOOT-6.17.0001
MICROP-041f
RADIO-2.15.00.05.02
Please please help. I'm about to give up and cough up the $100 for a new phone as my screen is completely broken. What do I need to do to get this phone unrooted?
Unrevoked s-on is not for your phone. Look for the "how to unroot revolutionary root" its the one with alot of? ?????? In the title. Use the search or Google it
Sent From My Pocket
http://forum.xda-developers.com/showpost.php?p=18399552&postcount=2
Hello,
I am in the same boat. I recently purchased a EVO4G from a friend. The phone was rooted and I would like it to be unrooted. I've tried to unroot myself but it hasn't work. There was a pretty good guide here, http://forum.xda-developers.com/showthread.php?t=780141 that I tried to follow. Unfortunately, I could not get the UnRevoked S ON Tool to work and I ran the PC36IMG.zip file. I seem to be stuck in a loop and I cannot get past the HBOOT screen. Also, when I go to Recovery, I get a Red Triangle with an exclamation point.
The information on the phone is as follows:
SUPERSONIC EVT2-3 SHIP S-OFF
HBOOT-0.79.000
MICROP-041f
TOUCH PANEL-ATMEL226_16ab
RADIO-1.39.00.04.26
Apr 14 2010, 15:41:34
Any help would be greatly appreciated. Should I run the file from the link above?
ALL CREDIT FOR THIS WRITE UP GOES TO CONCORDIUM
1. Download the following zip file http://www.filesonic.com/file/1893573824
2. Rename to PC36IMG.zip
3. Place in root of SD Card (Make sure this is the ONLY PC36IMG.zip file on your SD card)
4. Boot into HBOOT (press & hold the volume down button while pressing the power button)
5. Once in Hboot highlight and select the "Bootloader" option. Allow bootloader to detect the PC36IMG.zip
6. apply the update by pressing the up volume button when prompted. (will take several minutes for update to apply)
7. Check your Hboot to make sure you have S-on. If not, then **CLICK HERE** and follow Captain Throwback's method for getting S-on.
8. Enjoy newly unrooted phone
Zip file will replace EVERYTHING. Stock splash screen, boot animation, up to date OTA release, recovery, S-ON, and HBOOT.
I used this method last night when unrooting my phone because I thought I would have to take my phone into Sprint today. However, running this zip happened to resolve the issue I was having so I turned around and rooted again.
I would give credit to whomever it was I saw this unroot process from but unfortunately it was late and I was sleep deprived so I do not remember. Either way, I do not take credit for it whatsoever. If I come across the one who suggested it I will edit this post and give the credit that user is due.
lmoore55 said:
ALL CREDIT FOR THIS WRITE UP GOES TO CONCORDIUM
1. Download the following zip file
2. Rename to PC36IMG.zip
3. Place in root of SD Card (Make sure this is the ONLY PC36IMG.zip file on your SD card)
4. Boot into HBOOT (press & hold the volume down button while pressing the power button)
5. Once in Hboot highlight and select the "Bootloader" option. Allow bootloader to detect the PC36IMG.zip
6. apply the update by pressing the up volume button when prompted. (will take several minutes for update to apply)
7. Check your Hboot to make sure you have S-on. If not, then **CLICK HERE** and follow Captain Throwback's method for getting S-on.
8. Enjoy newly unrooted phone
Zip file will replace EVERYTHING. Stock splash screen, boot animation, up to date OTA release, recovery, S-ON, and HBOOT.
I used this method last night when unrooting my phone because I thought I would have to take my phone into Sprint today. However, running this zip happened to resolve the issue I was having so I turned around and rooted again.
I would give credit to whomever it was I saw this unroot process from but unfortunately it was late and I was sleep deprived so I do not remember. Either way, I do not take credit for it whatsoever. If I come across the one who suggested it I will edit this post and give the credit that user is due.
Click to expand...
Click to collapse
First let me apologize for being a noob.
I used the RUU method for unrooting my phone. Phone shows S-ON. But HBOOT still shows 6.17.0001. I'm sending the phone back to Sprint for a replacement b/c the charging port is loose.
Can I still use this method to get HBOOT back to factory settings?
lmoore55 said:
ALL CREDIT FOR THIS WRITE UP GOES TO CONCORDIUM
1. Download the following zip file
2. Rename to PC36IMG.zip
3. Place in root of SD Card (Make sure this is the ONLY PC36IMG.zip file on your SD card)
4. Boot into HBOOT (press & hold the volume down button while pressing the power button)
5. Once in Hboot highlight and select the "Bootloader" option. Allow bootloader to detect the PC36IMG.zip
6. apply the update by pressing the up volume button when prompted. (will take several minutes for update to apply)
7. Check your Hboot to make sure you have S-on. If not, then **CLICK HERE** and follow Captain Throwback's method for getting S-on.
8. Enjoy newly unrooted phone
Zip file will replace EVERYTHING. Stock splash screen, boot animation, up to date OTA release, recovery, S-ON, and HBOOT.
I used this method last night when unrooting my phone because I thought I would have to take my phone into Sprint today. However, running this zip happened to resolve the issue I was having so I turned around and rooted again.
I would give credit to whomever it was I saw this unroot process from but unfortunately it was late and I was sleep deprived so I do not remember. Either way, I do not take credit for it whatsoever. If I come across the one who suggested it I will edit this post and give the credit that user is due.
Click to expand...
Click to collapse
OK, I figured out that, for some reason, the MBP was not reading the file as a .zip so I actually zipped it, loaded it onto the SD card and went into Bootloader. It found the file as a bar on the right side of the phone displayed and began to fill up. During this process, the following was on the screen:
Loading
PC36DIAG.ZIP
No Image
Loading
PC36DIAG.nbh
No image
Then after the blue bar fills the screen changes for a second and it says Parsing
Then it goes back to the Fastboot screen.
Any ideas?
Also, someone that unroots phones told me the issue I am having is called a "Soft Brick". Can anyone help?!
Thanks
rigberg said:
OK, I figured out that, for some reason, the MBP was not reading the file as a .zip so I actually zipped it, loaded it onto the SD card and went into Bootloader. It found the file as a bar on the right side of the phone displayed and began to fill up. During this process, the following was on the screen:
Loading
PC36DIAG.ZIP
No Image
Loading
PC36DIAG.nbh
No image
Then after the blue bar fills the screen changes for a second and it says Parsing
Then it goes back to the Fastboot screen.
Any ideas?
Also, someone that unroots phones told me the issue I am having is called a "Soft Brick". Can anyone help?!
Thanks
Click to expand...
Click to collapse
What you are seeing are not the files you are trying to flash. You are trying to flash a PC36IMG.zip file, not a PC36DIAG file. You said you zipped the file on your own. You have to make sure that when it is zipped it is done so as a storage file and not with any type of compression. If you compress the file when it zips then it will not flash. So remove the zip file from your sd card, rezip it using ONLY storage method, recopy it to your SD card and then try to flash it. Make sure it is named PC36IMG.zip EXACTLY as I have written it. Also, make sure there are no other PC36IMG.zip files on your SD card at all. Otherwise you can cause problems.
kvoigt said:
First let me apologize for being a noob.
I used the RUU method for unrooting my phone. Phone shows S-ON. But HBOOT still shows 6.17.0001. I'm sending the phone back to Sprint for a replacement b/c the charging port is loose.
Can I still use this method to get HBOOT back to factory settings?
Click to expand...
Click to collapse
Using that method will send you COMPLETELY back to stock. That method modifies your splash screen, boot animation, operating system, hboot version, radio update, and a few other things. When you flash that file you will be 100% stock, unrooted, and up to date.
rigberg said:
Hello,
I am in the same boat. I recently purchased a EVO4G from a friend. The phone was rooted and I would like it to be unrooted. I've tried to unroot myself but it hasn't work. There was a pretty good guide here, http://forum.xda-developers.com/showthread.php?t=780141 that I tried to follow. Unfortunately, I could not get the UnRevoked S ON Tool to work and I ran the PC36IMG.zip file. I seem to be stuck in a loop and I cannot get past the HBOOT screen. Also, when I go to Recovery, I get a Red Triangle with an exclamation point.
The information on the phone is as follows:
SUPERSONIC EVT2-3 SHIP S-OFF
HBOOT-0.79.000
MICROP-041f
TOUCH PANEL-ATMEL226_16ab
RADIO-1.39.00.04.26
Apr 14 2010, 15:41:34
Any help would be greatly appreciated. Should I run the file from the link above?
Click to expand...
Click to collapse
The red triangle means that you do not have a recovery installed on your phone. If you can get into HBoot then use the method I posted above with the PC36IMG.zip file. That will take care of everything for you in one simple and painless step (including the red triangle).
Concordium said:
What you are seeing are not the files you are trying to flash. You are trying to flash a PC36IMG.zip file, not a PC36DIAG file. You said you zipped the file on your own. You have to make sure that when it is zipped it is done so as a storage file and not with any type of compression. If you compress the file when it zips then it will not flash. So remove the zip file from your sd card, rezip it using ONLY storage method, recopy it to your SD card and then try to flash it. Make sure it is named PC36IMG.zip EXACTLY as I have written it. Also, make sure there are no other PC36IMG.zip files on your SD card at all. Otherwise you can cause problems.
Click to expand...
Click to collapse
Thank you for the help and now pardon my ignorance. What do you mean by zipping using a storage method? Is this normally an option in zip programs? Right now I only have the zip program that comes with OSX and The Unarchiver but I believe that is only for unzipping. Do you have any suggestions? EDIT: I found a program called Keka. Under the options, I picked "Store". I ran the zip, transferred the file to the memory card and the phone did not recognize the file. I even tried to download the file again from the post above and rezipped it using "Store", transferred it and tried again...same result. I am stuck.
In the past, I've tried to rename the file PCIMG36.zip without zipping it and the phone could not find the file.
Thanks

Half-bricked DHD?!? Is it repairable?

Hi XDA-Guys,
first of all, I am a moron because I think that I've bricked my phone.
How did I bricked it? Let me tell you:
I tried several ROMs (MIUI, Cyanogenmod, Android Revolution, ICS Beta ROMs). Everything was fine flashing with Clockwork. I've permrooted it once with Visionary+.
Then I wanted to sell my phone to a friend and forgot to turn off all the rooted options and started the latest RUU (RUU_Ace_Sense30_S_HTC_WWE_3.12.405.1_R_Radio_12.65.60.29_26.14.04.28_M_release_233505_signed.exe). Before that I also flashed the latest Radio_12.65.60.29_26.14.04.
It didn't work. I got this error:
ERROR[131]: CUSTOMER ID ERROR.
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.
I bought the DHD from O2 in Germany when it came out in October/November 2010.
I thought: "Okay, no problem. Download the RUU from O2."
I tried the RUU_Ace_O2_DE_1.32.207.1_Radio_12.28a.60.140e_26.03.02.08_M_release_153755_signed.exe and it didn't work. Then I tried another RUU: RUU_Ace_HTC_WWE_1.72.405.3_R_Radio_12.28e.60.140f_26.04.02.17_M2_release_161342_signed.exe. I tried alot of RUUs but none of it worked.
Everytime I got the same error. When I got into Fastboot it begins to flash and I can see the silver HTC font with the black background and then the error occurs: ERROR[131]: CUSTOMER ID ERROR.
It doesn't work because I'm on S-ON, right?
I think when I started my first RUU (the latest one) it got S-ON.
I can go into Recovery mode and restore another old backup but when the phone boots it got stuck with the white screen and green HTC font.
I tried several ROMs.
When I boot into HBOOT by pressing VOL DOWN and POWER this occurs:
-----------------------------------------------
ACE PVT SHIP S-ON RL
HBOOT-2.00.0027
MICROP-0438
RADIO-26.14.04.28_M
eMMC-boot
Sep 7 2011,19:06:24
HBOOT USB PLUG
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
-----------------------------------------------
I also tried creating a Goldcard with booting into Fastboot and starting the latest RUU --> didn't work. :-(
I tried starting the RUU till the first screen and copied the "rom.zip" out of the folder C:\Users\HorstHeinz\AppData\Local\Temp\{CFD2B623-C8F0-49BD-B58A-B660BD3E6320}\{50F2F878-636A-496F-A7CB-544C067E0C4B}, renamed it to PD98IMG.zip and copied it to the root of the SD-Card. And when I booted the phone into HBOOT it recognizes the file. It loads, it checks...and then it failed again: "CID incorrect! Update fail! Press <POWER> to reboot.
Where is the mistake? Can I throw away my smartphone?
Kind regards,
Horschti
HorstHeinz said:
Hi XDA-Guys,
first of all, I am a moron because I think that I've bricked my phone.
Click to expand...
Click to collapse
First off, you aren't bricked. It turns on. So don't panic. Do you have Google Talk or anything? If you do, PM me that and I'll help you. Thanks!
PS. Do NOT throw your phone away!
This might help:
[Guide] Stuck in Hboot Read This
You might also want to look at you CID, if you are "Super CID" you may not be able to flash RUU from a provider. You will need to find your providers CID (there are many threads etc) and then write that (using the easy S-off tool) then flash your RUU.
If you Flash an older RUU and then update you will overwrite your Rooted options.
@azrael97c:
I tried a lot of guides, but I haven't tried this one.
I will tell you if it worked. Thx for your help.
@wbbigdave:
Yeah, that was my first idea to make it work. Maybe I find another CID-Change-Tutorial. But SUPER CID_1111111 is the one where I can flash every RUU, right?
yeah your good to go
@azrael97c:
The tutorial you've sent me didn't work either. :-(
I always get the same error when I've copied PD98IMG.zip into the root folder of the SDCard. And I also tried a couple of PD98IMG.zip --> "CID incorrect! Update fail! Press <POWER> to reboot.
@xXkingsromXx:
Yeah, I know! The idea was good, but in reality it of course didn't work. :-(
I'm not able to create the goldcard because I just can get into HBoot and from there to recovery mode. In recovery mode I'm able to read out the CID.
From the tutorial in XDA I've wanted to create it with help of Google a Goldcard. I've found a Goldcardtool.exe-Tool. But it also didn't work. :-(

Phone won't recover

To lead off, I've searched this and found a similar thread to fix it, but it didn't fix it, so I'm asking the question.
Here's what I was doing when I jacked up my phone. I was using Titanium Backup to uninstall some apps and (for some ungodly reason) system data. In the middle of unstalling items, the phone just shut down and attempted to start back up. It gets stuck in a bootloop, so I pull the battery and pull up Hboot. This will run Fastboot but won't find a recover image, therefore won't let me select Recovery while in Hboot. I put a recovery image (advice from the thread I mentioned above) and put on the SD card. It still won't find it. The only option is to start update, which puts me into a bootloop.
My info is as follows:
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
April 12 2011,00:55:45
I apologize if I haven't searched enough to find this and if it's been answered a couple hundred times.
Any advice on what exactly I need to do to flash a recovery? I do have multiple nandroid backups to flash, if I can just get to them.
t4duzan said:
To lead off, I've searched this and found a similar thread to fix it, but it didn't fix it, so I'm asking the question.
Here's what I was doing when I jacked up my phone. I was using Titanium Backup to uninstall some apps and (for some ungodly reason) system data. In the middle of unstalling items, the phone just shut down and attempted to start back up. It gets stuck in a bootloop, so I pull the battery and pull up Hboot. This will run Fastboot but won't find a recover image, therefore won't let me select Recovery while in Hboot. I put a recovery image (advice from the thread I mentioned above) and put on the SD card. It still won't find it. The only option is to start update, which puts me into a bootloop.
My info is as follows:
ACE PVT SHIP S-OFF RL
HBOOT-0.85.0024
MICROP-0438
RADIO-26.10.04.03_M
eMMC-boot
April 12 2011,00:55:45
I apologize if I haven't searched enough to find this and if it's been answered a couple hundred times.
Any advice on what exactly I need to do to flash a recovery? I do have multiple nandroid backups to flash, if I can just get to them.
Click to expand...
Click to collapse
I'm not sure how you messed up your recovery, but you can replace it. Follow instructions in the PDF in post #7 of the Ace Think Tank thread (linked in my signature). Start around the bottom of page 8 or 9, the section labeled "S-OFF no recovery."
bananagranola said:
I'm not sure how you messed up your recovery, but you can replace it. Follow instructions in the PDF in post #7 of the Ace Think Tank thread (linked in my signature). Start around the bottom of page 8 or 9, the section labeled "S-OFF no recovery."
Click to expand...
Click to collapse
Thanks for the response, bananagranola. I've tried the dropbox link for the PDF and it's not working. It might be the fact that I'm at work and we're only allowed to use Internet Explorer and it says IE cannot display the webpage. I'm assuming Firefox or Chrome shouldn't give me problems.Once I get home, I'll try it and search the solution you've posted. Can you verifiy that those choices would access the dropbox link if you're using something different than IE?
t4duzan said:
Thanks for the response, bananagranola. I've tried the dropbox link for the PDF and it's not working. It might be the fact that I'm at work and we're only allowed to use Internet Explorer and it says IE cannot display the webpage. I'm assuming Firefox or Chrome shouldn't give me problems.Once I get home, I'll try it and search the solution you've posted. Can you verifiy that those choices would access the dropbox link if you're using something different than IE?
Click to expand...
Click to collapse
If you are at work, then you might have been forbid to access dropbox. This is the direct link, check if it works:
http://db.tt/YV7fTEx7
glevitan said:
If you are at work, then you might have been forbid to access dropbox. This is the direct link, check if it works:
http://db.tt/YV7fTEx7
Click to expand...
Click to collapse
Thanks, that worked. And we all appreciate the time and effort you guys spend in giving us a great phone...and how to fix them when we break them.
That download you just gave me was the recovery.img file, inside the zip file, but bananagranola was referencing a pdf. Can you make that available? I believe that was what I was trying to download unsuccessfully.
t4duzan said:
That download you just gave me was the recovery.img file, inside the zip file, but bananagranola was referencing a pdf. Can you make that available? I believe that was what I was trying to download unsuccessfully.
Click to expand...
Click to collapse
Ahh sorry, thought you couldn´t get hand on the recovery file. This is the link for the guide....
http://dl.dropbox.com/u/30674730/ULTIMATE ACE GUIDE V6.pdf
bananagranola said:
I'm not sure how you messed up your recovery, but you can replace it. Follow instructions in the PDF in post #7 of the Ace Think Tank thread (linked in my signature). Start around the bottom of page 8 or 9, the section labeled "S-OFF no recovery."
Click to expand...
Click to collapse
bananagranola, I didn't see a section labeled no recovery, but the one I'm thinking you're talking about is labeled in the PDF as 7. Checking S-OFF and custom recovery: If this is correct, the 1st thing I see is to make sure I read ACE PVT S-OFF or ACE PVT ENG S-OFF. Mine actually reads ACE PVT SHIP S-OFF RL. Could this be a problem? Anyway, in this section, it assumes I can select recovery in the bootloader. Another question: If I can't select recovery, is my bootloader messed up? And if so, do I need to rerun the Hack Kit by attn1 to possibly re-root and fix it all? I haven't seen anywhere in the Ultimate Ace Guide v6 PDF where it refers to a messed up recovery. Sorry, I've got lots of questions.
http://forum.xda-developers.com/showthread.php?p=33421701
Place in the root of sd card, reboot in hboot, follow instructions. You'll have the recovery, once done, remove the file from the root of the sd card or delete it.
Sent from a dream.
Teichopsia said:
http://forum.xda-developers.com/showthread.php?p=33421701
Place in the root of sd card, reboot in hboot, follow instructions. You'll have the recovery, once done, remove the file from the root of the sd card or delete it.
Sent from a dream.
Click to expand...
Click to collapse
Funny, this was nearly the same solution you helped me with last week when I was trying to restore my 4ext over TWRP recovery. Hopefully this will fix it.
Thanks!
t4duzan said:
Funny, this was nearly the same solution you helped me with last week when I was trying to restore my 4ext over TWRP recovery. Hopefully this will fix it.
Thanks!
Click to expand...
Click to collapse
Hahahaha..... That was you? I wanted to just link that post but couldn't remember where it was. Hopefully this will fix your issue.
Sent from a dream.
t4duzan said:
bananagranola, I didn't see a section labeled no recovery, but the one I'm thinking you're talking about is labeled in the PDF as 7. Checking S-OFF and custom recovery: If this is correct, the 1st thing I see is to make sure I read ACE PVT S-OFF or ACE PVT ENG S-OFF. Mine actually reads ACE PVT SHIP S-OFF RL. Could this be a problem? Anyway, in this section, it assumes I can select recovery in the bootloader. Another question: If I can't select recovery, is my bootloader messed up? And if so, do I need to rerun the Hack Kit by attn1 to possibly re-root and fix it all? I haven't seen anywhere in the Ultimate Ace Guide v6 PDF where it refers to a messed up recovery. Sorry, I've got lots of questions.
Click to expand...
Click to collapse
At the bottom of page 9 there's a section in bold and underlined labeled "S-OFF no custom recovery." It's in 14.d). But it looks like Tei's got you covered anyway.
bananagranola said:
At the bottom of page 9 there's a section in bold and underlined labeled "S-OFF no custom recovery." It's in 14.d). But it looks like Tei's got you covered anyway.
Click to expand...
Click to collapse
Just when I was feeling optimistic. I've put the recovery image on the root of my SD card and it still won't read it in Hboot. I found the section you're referring to, but one thing that I don't think will work is that when it states the following:
1) Boot in hboot and choose fastboot.
2) Plug the phone to pc (you have see fastboot usb in red phone)
My fastboot is still blue and it will automatically do it's thing, which is looking for a recovery and not finding one. Normally it'll come back to the Hboot screen and I can use the volume rockers and select Recovery.
So, A couple of months ago, I went from a 16gb to a 32gb card, and still have the 16gb card, so I put that in and I can recover properly with that one. So, thanks to you 3 for all of your help, but I want to ask one last question. I really want to use my 32gb card. Is there a folder, I have one named Android, for instance, that I can copy from my 16 to my 32 and get it working, or can I just boot up with my 16 and swap out with my 32 and hope everything gets formatted and saved as it should? Or, any other suggestions on how I can get my 32 to work, like any other files that I can copy over?
Thanks again for the great advice.
t4duzan said:
Just when I was feeling optimistic. I've put the recovery image on the root of my SD card and it still won't read it in Hboot. I found the section you're referring to, but one thing that I don't think will work is that when it states the following:
1) Boot in hboot and choose fastboot.
2) Plug the phone to pc (you have see fastboot usb in red phone)
My fastboot is still blue and it will automatically do it's thing, which is looking for a recovery and not finding one. Normally it'll come back to the Hboot screen and I can use the volume rockers and select Recovery.
So, A couple of months ago, I went from a 16gb to a 32gb card, and still have the 16gb card, so I put that in and I can recover properly with that one. So, thanks to you 3 for all of your help, but I want to ask one last question. I really want to use my 32gb card. Is there a folder, I have one named Android, for instance, that I can copy from my 16 to my 32 and get it working, or can I just boot up with my 16 and swap out with my 32 and hope everything gets formatted and saved as it should? Or, any other suggestions on how I can get my 32 to work, like any other files that I can copy over?
Thanks again for the great advice.
Click to expand...
Click to collapse
I could be wrong about this, but that sounds like a problem with the 32gb sdcard itself. I would try reformatting the 32gb entirely and try it again. If you do try swapping the cards out make sure you dismount/mount properly.
bananagranola said:
I could be wrong about this, but that sounds like a problem with the 32gb sdcard itself. I would try reformatting the 32gb entirely and try it again. If you do try swapping the cards out make sure you dismount/mount properly.
Click to expand...
Click to collapse
This morning, while my phone was up and running with my 16gb card, I took it out and put in my 32gb card. I shut down in recovery and restored a nandroid and it booted up fine. I then did a full reboot, just to check...and it worked like it's supposed to. I'm assuming something must have been restored with the card once I was running and shutting down the phone. Hopefully this thread can be some use to someone who might run into this problem, no matter what phone or ROM they might be running.
Thanks again to all who contributed suggestions and ideas to helping me out. My phone would have been a paper weight, or just a plain old phone with serious limitations if it weren't for the great people here at XDA!
t4duzan said:
This morning, while my phone was up and running with my 16gb card, I took it out and put in my 32gb card. I shut down in recovery and restored a nandroid and it booted up fine. I then did a full reboot, just to check...and it worked like it's supposed to. I'm assuming something must have been restored with the card once I was running and shutting down the phone. Hopefully this thread can be some use to someone who might run into this problem, no matter what phone or ROM they might be running.
Thanks again to all who contributed suggestions and ideas to helping me out. My phone would have been a paper weight, or just a plain old phone with serious limitations if it weren't for the great people here at XDA!
Click to expand...
Click to collapse
Interesting. Glad you got it sorted out.

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