This is weird. When I woke up I restarted my HOX and suddenly signal kept dropping. Keeps saying preparing sim card. What could be causing this? I don't want to keep factory resetting. Seems to be a really great phone but now I don't know if I should return it. Please if anyone can help.
Sent from my HTC One X using xda premium
i have the same problem several times a day...
think it started after the recent update, but could be a coincidence
mi to i have to weak signal on my one x and my htc hd 2 full signal two cellphone stand same plase one x have 2 signal hd 2 ful ??
enyaj said:
This is weird. When I woke up I restarted my HOX and suddenly signal kept dropping. Keeps saying preparing sim card. What could be causing this? I don't want to keep factory resetting. Seems to be a really great phone but now I don't know if I should return it. Please if anyone can help.
Sent from my HTC One X using xda premium
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Click to collapse
Got exactly the same thing, was told by HTC it was faulty. Send it back for a replacement.
Check out http://forum.xda-developers.com/showthread.php?t=1613521
Sent from my HTC One X using Tapatalk 2
are you using a call blocker? I was getting weird issues when using root call blocker. I had to uninstall it, had read from the app devs they are working on the problem
Sent from my Xoom using xda premium
mine is still stock, but I only had problems after I updated 2-3 days ago
had really great signal before upgrade... havent tried restoring fabric settings, but am searching for custom rom, and will try that out
Already happened to me three times where suddenly "preparing sim card" appears and I lose signal. Had to hard reset all the time. Unfortunately, htc shops here in the Philippines are crap. They say they have to send it to service center even if the phone is a week old. For what? So they open it up? I don't want to have a week old phone opened and fixed. I want a replacement.
Have the phone for 2 week now, and today i also faced this problem for the first time T_T (running stock 1.28)
Just great, first the yellow spots that didn't went away and now this problem on top of it ?
I hope it was a coincidence and hope i won't get worse.
I had my microSIM replaced and so far, crossing my fingers, signal has been full almost all the time. I just had the original SIM cut before, so I hope that was just the problem.
I've read about sim cards been cut to micro sim been a possible cause.
Sent from my HTC One X using Tapatalk 2
Similar fault here with factory micro Sim
Sent from my HTC One X using Tapatalk 2
In Slovenia one carrier has this problem. Only SIM cards older than 2 years work so it is a SIM problem. When I asked them about when they will solve this they told me it's HTC's problem and that HTC is working on the problem. Maybe the next update will fix it. SIM cards of other carriers work ok. So if you can, try cards from other carriers. If anyone knows how to fix this I'd be grateful. I don't want to switch my carrier because other two's 3G network is [email protected]
Related
First off, let me say that having been a WinMob guy for the past 4 years, this phone has been a revelation in good design. I love it.
The ONLY thing that is impacting my experience with this handset is its CONSTANT habit of dropping calls! This usually happens completely at random, sometimes 1 minute into a call, sometimes 10 minutes into one - happens with both poor service and full bar service.
Could it have anything to do with HSDPA being active during voice calls?? Haven't had this issue with any other phones before and I certainly don't want to have to return it for a fix.
Any help with this would be very greatly appreciated!!
I've experience it a few times, put it down to poor T-Mobile coverage so far.
Happens every call with me, really can't figure out what I can do to fix it. Just hope it's not a hardware fault.
Has any one had any similar experiences with their handsets? Or alternatively, any ideas on how to fix the issue?
Thanks, just want to know so I can decide whether to take it back or not...
Guys, any help with this?
Well, I've never had this problem until today when I dropped a call twice. Had full bars. Hmmm. (T-mobile in case it's a network prob btw)
Have you had a look on the T-Mo Android forum ?
http://support.t-mobile.co.uk/discussions/index?page=forums&forum=80103656d92cf90123e15db75a006088
I've not looked there for sometime now.
I've been using it in Switzerland for a week, and have had no dropped calls whatsoever, so i'm assuming it's something to do with T Mobile UK
(Just for the benefit of any one else who will read this, I'm on O2.)
Hey guys, might have found a fix for this -
1. Turn phone off
2. Remove SIM + battery
3. Put battery back in without SIM, turn handset on and leave for 3 or so mins.
4. Turn off, + put SIM back in w/ battery as well
5. Change Network data setting to receive WCDMA only
Seems to have worked, but haven't tested extensively.
Btw, thanks for the t-mobile forums link, did help.
ive also had the same issue. had the same problem on my hero on 3 before I got my desire which is now on Orange and still the dame problem. also g1 on 3 had same problem. must be a problem on Android or with data and voice at same time.
Sent from my HTC Desire using Tapatalk
fredfox_uk said:
Have you had a look on the T-Mo Android forum ?
http://support.t-mobile.co.uk/discussions/index?page=forums&forum=80103656d92cf90123e15db75a006088
I've not looked there for sometime now.
Click to expand...
Click to collapse
I thinks it's more the phone since I'm AT&T with a Telus Desire.
This happens to me too with 2-4 bars. I thought it was my cheek hitting the End Call but it happens with BT too.
Maybe I've just been spoiled with Nokia and Motorola's reception...
It happened in Taiwan before. It's sim card's fault. We replaced our cards with new ones and problems are solved.
Sent from my HTC Desire using XDA App
OK so received my nexus a couple of days ago, never got a new sim with it so just used my old one. Tonight I have lost signal and data connection (wifi working) and am wondering what the cause of my lack of signal might be down too. I have emergency calls only displayed. Anyone facing this on orange network tonight? Maybe the network is down?
Do I need newer sim? I tried turning off and on a few times and also the command through terminal emulator
Su
Killall servicemanager
Which normally reboots the phone how ever this just made the nexus hang and freeze ans had to pull battery for reboot.
As mentioned I'm on orange, live in the UK and yes I paid my phone bill.
Suggestions?
Sent from my Galaxy Nexus using xda premium
You should have received a new sim, even for an upgrade.
Looks like your old one has been de-activated by Orange.
Contact them and see if they may be able to activate again. Good luck.
Just a thought but have you checked your apn settings?
Sent from my Galaxy Nexus using Tapatalk
Stea1thmode said:
Just a thought but have you checked your apn settings?
Sent from my Galaxy Nexus using Tapatalk
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Click to collapse
Apn is still checked. I have no signal at all only emergency calls is displayed. Old sim is probably deactivated. Another mistake from p4u damn them for not sending new sim.
Sent from my Galaxy Nexus using xda premium
Did you get this sorted then, our P4U orange upgrade brother?
I posted a similar problem in the other thread where my old sim deactivated and the new one didn't activate- but when I woke up in the morning it was activated.
My Orange upgrade via P4U came along with a letter which had a small black envelope stapled to it - this contained the new SIM.
The old SIM is set to deactivate a couple of days or so after your phone is posted to you.
Problem solved, old sim had to be reactived and new one in post. Thanks guys.
Sent from my Galaxy Nexus using xda premium
I have just one big gripe with the hox and that is that a few times per day the sim card is not recognised anymore and I have to reenter the PIN. In the known issues I saw it mentioned. Does anyone know if my device is at fault or if it is a sim fault or some software issue. (the problems occurs with both stock and custom roms)
Get a proper sim and try it.
Sent from my HTC One X using Tapatalk 2
the sim is a proper sim microsim, I just bought
I just got a new sim, had to get all upset and angry at the Vodafone store to get it without having to pay for it but the problem still persists
no one has any ideas on how to fix this? or even if my phone is defect or if it is a software bug?
No one with this problem? Today it just happened about 6 or 7 times in a row, I tried to reboot the device, even turning of fastboot but the problem persisted; The device felt warm (just warm, not hot) and the battery seems to have drained a lot with most of it drained by screen (42%) but also mobile standby (23%) with 21% left.
I have the opposite problem mine is all the disconnected and connects some times
I think it might be the same issue, which carrier are you on?
I'n On Maxix Malaysia
Is this the same problem?
igorashu said:
Is this the same problem?
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Click to collapse
no, I am losing sim and therefor connection but the problem is with the sim, not network per se.
My phone is constantly failing to detect the sim card, usually if I restart the phone or leave it for enough hours it will "find" it again.
Short of reflashing it I'm not sure if there's any way to determine if this is a software or hardware issue. The phone itself is a refurbished one (thanks to the phones insurance replacing it a few months ago), however it is now out of warranty. If it was a hardware fault, how much would it probably cost?
Thanks, Shaun.
The first thing I'd try is a different SIM card or a different SIM card insert (bit of plastic that the SIM sits in).
Has this always happened since you've had the phone?
or
Has it happened since you flashed the phone?
As for the price of repair I haven't a clue (i do all repairs myself), but my guess is in excess of £150
You may want to provide more information before other, more experienced people, come to your aid.
It's slowly gotten worse over the last few months (the first couple of times I just thought it was a once off bug or something, which is why it's very difficult for me to give you an exact when it happened).
The fact that its gotten worse in itself is leading me to guess its a hardware fault - I could have knocked or dropped it and not remember or something.
I don't have any other SIMs but I'll give flashing it to a different ROM or stock a shot first.
shauntp said:
It's slowly gotten worse over the last few months (the first couple of times I just thought it was a once off bug or something, which is why it's very difficult for me to give you an exact when it happened).
The fact that its gotten worse in itself is leading me to guess its a hardware fault - I could have knocked or dropped it and not remember or something.
I don't have any other SIMs but I'll give flashing it to a different ROM or stock a shot first.
Click to expand...
Click to collapse
I feel as if that is your best best before you go throwing money at it.
Good luck!
Does the phone say no sim card (with icon) or do you lose service?
nor1982 said:
Does the phone say no sim card (with icon) or do you lose service?
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Click to collapse
It has done both, the latter's slightly more common though. Probably more often than both it will momentarily drop out, then come up with a "Preparing SIM card..." message.
Still happening after flashing it with a different ROM. Looks like it's probably hardware :/
Might be coxicial cable that connects the pcb with antenea board they do come off from time to time
Sent from my HTC One X using xda app-developers app
Hi there,
i have a similar problem with my device:
network disconnects sometimes (for some reasons ok, as example when i sit in the underground or other places without gsm network) - but then the services doesnt comes back - i'm complete offline. next behavior: i'm just talking with full gsm bandwidth, and for really no reason i get disconnected -> no network anymore, no service anymore.
can it be a hardware fault or should i try to flash the modem (when possible) ? I'm on the latest HTC firmware, device isnt rooted or flashed... it is as i got it from the market.
thanks for a hint what i can try
See above could be that, what network you on?
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nor1982 said:
See above could be that, what network you on?
Sent from my HTC One X using xda app-developers app
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I'm on GSM (in Germany the O2 network)
maybe the network fault can be solved:
just have read in the vodafone forum in uk and found a hint from a user, who was taping the back side of the SIM card with 2 stripes of plastic.
Have tried this and report tomorrow here if it solves the issue
Tested with taped SIM card and i can say: it works like a charme
Hey i've a T-Mobile Branded HTC One M8 one stock Firmware but rooted.
since New Years Eve i got no reception with any sim card.. (Vodafone DE, Eplus DE)
it has a little dent on the back since new years eve.
I opened the device, but all connections were nice and nothing was damaged inside.
What can i do?
If it suddenly stopped with no changes at all to software... And it's dented suddenly.... I'd say it was damaged surely.
Unless something software wise changed?
Or its a Sim card or carrier issue.
But it was obviously banged hard or dropped. I'd be taking it to a service center.
Good luck!
Take out the SIM card and try it on another phone. Since its T-Mobile branded; I would check the imei to make sure that's working from its end http://www.t-mobile.com/verifyIMEI.aspx.
Sent from my HTC One_M8 using Tapatalk
I checked my sim on an other phone and it worked..
And i noticed something weird Today.
There are some locations where i habe reception.
I had LTE there, but wasn't able to call..
And i wrote an SMS and it works...
Edit: Ordered a new BackCover to change it. hope it will work :/
Sent from my HTC One_M8 using XDA Free mobile app
Passi1909 said:
I checked my sim on an other phone and it worked..
And i noticed something weird Today.
There are some locations where i habe reception.
I had LTE there, but wasn't able to call..
And i wrote an SMS and it works...
Edit: Ordered a new BackCover to change it. hope it will work :/
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
If you've got it opened, check if there are any pins that stand up and connect to the back cover.
There are usually a couple for the antennas, and they might have gotten bent down when the cover was dented.
Pry them up gently and try it again.