Related
Hi Guys,
First off, I am using the Desire Z unlocked on Telus. I do not have my phone rooted, nor unbranded. It is completely stock (Bell Branded) only modification was the unlock via unlock code. The phone is running 1.34.666.5 software, and kernel 2.6.32.21 if that helps anyone. I purchased via a friend, who gave me the original purchase receipt (for warranty purposes). However he has since left for Kingston now that the holidays are over.
The problem I am experiencing is via my calls. About 75% of my calls experience random mutes, where the other person can hear me, but I hear just silence. Sometimes it will happen soon after a call, sometimes 20 minutes into a call, completely random timing and duration. Most of the times, the other person will hang up thinking it is their phone and call me back again, only to have the same problem again...
It gets worse though. About 25% of the time, people on the other end have told me via text, since they can't hear me, that my sound is coming very scrambled. Like an alien frequency jumbled up. I can't explain the sound but I've heard it and it sounds really weird. Obviously, they hang up, and call back but the same sound remains.
My only temporary solution to these problems is to restart my phone. I don't know how long I will be able to talk on the phone again before one of these two problems hit me again, at which point I have to do another reset.
I find myself resetting the phone about 5 times a day.
My hope is that this is a software issue, and that an update will fix this scrambing/muting out problem. I wanted to know if anyone else had any sort of issue with this, or what I can do to resolve this.
Any input would be appreciated. Thanks.
Maybe it is a network issue?
Try making calls from a friends SIM card.
What provider are you with?
Maybe try popping your SIM into another phone and trying that too...
If not you'll need to try to get a new phone.
I am with Telus as my Carrier.
I will try the sim in another phone. I would hate to have to return it without the original purchaser being present - I imagine not being a Bell customer (even though I have the original reciept) would make it more tricky.
I *really* doubt that it is a hardware problem.
In fact, I've heard those kinds of noises from other phones (i.e. RIM) calling me from the belus network (I use globalive... much better.)
Possibly a radio update might improve compatibility, could also be sim related.
I suggest that you root the thing, upgrade to the latest radio firmware, and install either tmo-ota or cm-mod on it. Also try using it on a DIFFERENT network (it is also compatible with robbers, but not globalive) and try using it on the SAME network with a different sim card.
Bell and Telus' new WCDMA network stinks. It is super weak as for now they put up the minimum towers to get full coverage. What that means is anything to anything will interfere with the signal strength. If I had my choice I would go back to Rogers in a heartbeat.
You issues sound exactly like a loss of signal issue.
My wife has a bell desire z and it had the same problem. Should I return for a new one?
Sent from my GT-I9000M using XDA App
Just one more thing. If it is a network related issue (bell). Why does my Samsung Galaxy S on the same network not have this issue? I think it is hardware related.
Sent from my GT-I9000M using XDA App
I have experienced the identical issue a few times and I discovered it happens when you are on a call and the phone either switches to or tries to connect to a wireless network. My specific incidents have always been with a bluetooth connected however. Try turning off the wifi........
That is interesting because her wifi is on when it happens.
Sent from my GT-I9000M using XDA App
I've just had the same problem... I've had the phone for around 26 days now and this is the first time this problem has happened. Anyone else solve it yet? I haven't even switched on the wifi.
BiMU said:
I've just had the same problem... I've had the phone for around 26 days now and this is the first time this problem has happened. Anyone else solve it yet? I haven't even switched on the wifi.
Click to expand...
Click to collapse
If you are certain that wifi was never on, then we need to call Bell.................
Desire call issue
Hey guys,
Having the same issue, this is my second desire for the same scrambled issue. it sucks. sounds like a transformer is in phone.
I'm leaning toward that it's a carrier issue, not a hardware issue. Seeing how there are several people posting they have tried it on different phones and still had the issue, it would show that the hardware is identical between the devices. Also, seeing how people are having issues are localized to the one carrier, that would also make a difference.
I would like to state that I think rooting the phone and flashing a new radio update may fix the issue. If it doesn't, it could be that the radio in the phone just isn't built to process the network. But since it can physically pick up the signal, it may be how the software is transferring it, which is why you're having the issue, which is why I am recommending a root/radio fix.
In regards to the Samsung Galaxy S being brought up, it's different hardware, different software. Though it runs on the Android OS, Samsung uses it's own hardware and scripting, so it may be built to handle the connection better. It's the reason why for the longest time they were having GPS issues and we weren't (at least for the Vibrant variation of the phone).
That's just my humble opinion from my own dealings with phones though
Can confirm it happens when wifi is off.
Sent from my GT-I9000M using XDA App
I have had it happen 4 or 5 times and I have owned the phone for 5 months. Twice BT was connected as well. It has only rarely occurred for me...
My room mate is having the Same issue, stock Bell Desire Z on Bell network. The only two ways I have found so far to fix the issue is ether re-boot the phone or put it into airplane mode and then out of airplane mode. Doing a power off and then back on does NOT fix the problem (using fastboot), i'm sure it would fix it with the fastboot feature turned off.
Turning the radio on and off again fixes the issue so I am guessing it is a software issue. The Desire Z is an upgrade from an iPhone 3GS using the same SIM card on the same account, the iPhone never had the issue over the period of 1 full year.
Same Problem...
Hi everyone,
I wish there were a simple solution to this problem. My phone is doing the same thing (unlocked on the Telus network). I've researched this issue and found out that many people have also had the problem with the alien gurgling noise regardless of which network they're on.
I've had this problem occur regardless of wifi being on or off. It has nothing to do with the type of phone you're calling (as one Bell rep suggested). The problem is with receiving and dialing out calls. I've had several different types of phones while on this network and have never had this problem before. As for letting the problem sort itself out on it's own over time, that also doesn't work.
I brought my phone into Bell to be looked at. They thought the problem was the speaker. So they changed it and returned the phone to me. The first day I turned it on and activated it, the problem was back and worse than before. Couldn't make a successful phone call all day. So now it's back in the shop...again! The Bell rep said he's heard of this problem quite a few times. Something like 1 in 10 Desire Z's has this problem (that number sounds quite high to me). But yet, it doesn't look like these guys have a fix for the issue.
I love my Desire Z but I'm more than fed up because it's practically useless. I'm stuck using my iPhone again (not crazy about it at all) while I hunt for a replacement phone that will be comparable to the Desire Z (that will also work on the Telus network). Any ideas or suggestions? I was considering the Motorola Droid 2 Global but it didn't stand up to the Desire in speed/keyboard feel.
Thanks for listening!
P.S. - My phone was never rooted. Just unlocked.
Your all holding it wrong D: . Jk but I havnt had this issue but my gf tells me that it happens to her
Sent from my HTC G2 using XDA App
I never had this issue, but I did upgrade to 1.72 and last week to 1.82.xxx
Are you on bell?
Bonusbartus said:
I never had this issue, but I did upgrade to 1.72 and last week to 1.82.xxx
Click to expand...
Click to collapse
Sent from my GT-I9000M using XDA App
I've disassembled my p930 yesterday to change the broken screen, but I'm not getting any signal after I reassembled it.
I thought maybe factory reset or re-flashing would solve it but that didn't work, and I've tried putting the antenna cable in and out like ten times.
It won't connect AT ALL to my network operator. It doesn't even detect any networks.
WiFi&bluetooth and everything else works.
Any ideas?
Have you tried flashing a rom that flashes all new baseband firmware etc? Like the ICS leak? Maybe all that is reset when antenna is unplugged. Just an idea. Also sure you have already but checking all connections and solder points on the hardware is where I would start.
Sent from my LG-P930 using xda app-developers app
Any update i'm having the same issue. I changed just the digitizer not the frame. I even went back to stock and still a no go
The sim card perhaps?
MrNubz said:
Any update i'm having the same issue. I changed just the digitizer not the frame. I even went back to stock and still a no go
Click to expand...
Click to collapse
I know it sounds odd, but I dropped my nitro a couple months ago on the sidewalk, and quite literally the only thing that broke was the sim card. I couldn't believe it, but sure enough they checked it at the at&t store and I had to replace it.
Dang ...at least i have my atrix 4g.
Sent from my MB860 using xda premium
I had to get a new phone because flashing nor changing the antenna could solve the problem...
Having the same issue, paid a phone repair service to replace my digitizer and now my phone get any signal, so I pretty much paid $130 so they can break my phone
That stinks
Sent from my MB860 using xda premium
nate1975 said:
I know it sounds odd, but I dropped my nitro a couple months ago on the sidewalk, and quite literally the only thing that broke was the sim card. I couldn't believe it, but sure enough they checked it at the at&t store and I had to replace it.
Click to expand...
Click to collapse
you ever figure it out facing same issue do you think its software or is it a hardware problem?
kennethcolman said:
you ever figure it out facing same issue do you think its software or is it a hardware problem?
Click to expand...
Click to collapse
he said "only thing that broke was the sim card." So neither the phone hardware or software, it was the SIM Card.
What about your IMEI? Check it, I'm using SU640 and sometimes I use a new ROM it lost IMEI, so it can be the reason
Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
have u tried a different SIM yet?
Sent from my SGH-T999 using xda premium
I had the same kind of issue on my previous phone. However, there is no data on my phone that I had to reboot my phone a few times to establish data connection. Secondly, sometime I missed called. Replacing SIM card may not help either. A few people had reported the same kind of issue on T-Mobile Support site.
Leoniums said:
Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
Click to expand...
Click to collapse
I tthought I was the only one plagued by this issue..
I have this same issue. It usually happens whenever I lose network coverage......it happens repeatedly.. This issue started happening after I updated to jelly bean...ICS had no problems..
I have changed my sim 3 times, installed several touch wiz custom ROMs, changed my base bands and kernel...The issue remains prevalent after all these..
The only way I have been able to resolve this issue is by switching to an AOSP ROM like cm10 or paranoid android rom
I hope a fix for this issue is found soon cos i am tired of restarting my phone everytime i lose network coverage
I have attached a screenshot showing this
replacement sim ractified the problem
Leoniums said:
Hi there
i own a galaxy S3 TMobile version for 2 months now.
I recently update on last rom and since then i am getting the following error.
Sim card removed. Replace the sim with a valid sim and restart/reboot the phone.
I am not really sure if i wrote the message exactly as it appears but thats the meaning of it.
I have unlocked the phone to use it on Greece.
I have the same sim on it, since the beggining.
I didnt had the problem before the update. And for sure the problem poped up some days after the update.
When i see that msg the most of the times (if not always) data is enabled.
I should also say that when i see that msg the phone is just sitting untouched. Phone has never dropped or anything like that.
For sure its annoying.
When i restart phone sim is working perfectly...... ..
Has anyone heared about it? Anyone who faces the same prolem and found a solution?
I tried to google it ut i came up with no answers...
Any help is welcome.
Thank you in advance
Click to expand...
Click to collapse
I had the same problem the other day when I was driving home from work. I think it happened when I went from 4G to 2G coverage. And also, when I'm in 2G coverage, signal fades out completely and comes back on 10 secs or so later. I went to Tmobile and replaced my sim with a new one and I had no problem of such ever since. .. at least so far so good.
droidNoob74 said:
I had the same problem the other day when I was driving home from work. I think it happened when I went from 4G to 2G coverage. And also, when I'm in 2G coverage, signal fades out completely and comes back on 10 secs or so later. I went to Tmobile and replaced my sim with a new one and I had no problem of such ever since. .. at least so far so good.
Click to expand...
Click to collapse
just restore to stock , and you can use it
thecat1102 said:
just restore to stock , and you can use it
Click to expand...
Click to collapse
Believe me I have Odin end back to stock n the issue still persists.....changing sim cards is only a temporary solution....
The problem always comes back especially if you always in an area with no network signal
Warranty exchange! Samsung should replace it. Say won't read sim card. Or tmobile
Sent from my SGH-T999
It seems that it happens when the data signal is bad.
Yesterday i had to reboot more than 3 times inside in a 4h period.
Wth........
First & foremost,
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
If it was properly unlocked by T-Mobile you should be able to stick whatever SIM card in there now. Easy to test, go down the street to your nearest Greek mobile telecom store & ask if you can test a prepaid SIM card in your phone. Assuming the GSM networks are to some degree similar to the US T-Mobile networks, you should even be completely in good shape using local GSM service.
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
/rant
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
puretone said:
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
Click to expand...
Click to collapse
Well i have unlock the phone through internet. I had no issues for the past 2 months at all and yes i am using a local sim card from the beginning. The problem came up with the last upgrade!
Besides that i have a backup of the nv data but i am pretty sure that isnt the problem.
puretone said:
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
Click to expand...
Click to collapse
LOL? What is that? Everyone around the world is talking about the Greek people and have no clue of what it really happens. I work 12-14 hours per day including weekends.... i pay more than 600 Euros on taxes per month and i ll never get those money back since retirement is at 70 yo!!! Most of the people are like this. Foking politicians and goverments who have been stealing money for so many years. That was the problem and not the people!
I wish i knew why you mention all these!
sim card removed
I'm having the same issue with my s3
I tried to unlock it using this method
http://forum.xda-developers.com/showthread.php?t=2014982
I'm not sure if it worked, but perhaps messing with NV data screwed something up??
I upgraded to jelly bean 4.1.1
I tried cleaning the contacts on the sim
I replaced the sim at WIND
I even tried a factory reset
Nothing worked so far.
Has anyone figured out why it's doing this? Is it hardware related? software related?
vivamente said:
I'm having the same issue with my s3
I tried to unlock it using this method
http://forum.xda-developers.com/showthread.php?t=2014982
I'm not sure if it worked, but perhaps messing with NV data screwed something up??
I upgraded to jelly bean 4.1.1
I tried cleaning the contacts on the sim
I replaced the sim at WIND
I even tried a factory reset
Nothing worked so far.
Has anyone figured out why it's doing this? Is it hardware related? software related?
Click to expand...
Click to collapse
In the same boat as you...I thought i was the only one..
on wind's sgh-t999v Galaxy SIII ... unlocked it like you did, and I'm getting a no sim card, restart required error, get it about every 8 hours or so..
i ported my number over too, but it says under "my phone number" in settings.. has a completely different number than what I'm currently using.. not sure if that has any effect..
tried restoring to factory settings too.. nothing seems to work...
if anyone has any info that would be much appreciated...
From the cold boot and after the error message goes away, does your phone has data connection?
I got the same error message on my previous phone. However, it would not establish the data connection.
Watch this video to see if your phone behaves the same way --> http://www.youtube.com/watch?v=GRB-cPD-JlE
yee_fun said:
In the same boat as you...I thought i was the only one..
on wind's sgh-t999v Galaxy SIII ... unlocked it like you did, and I'm getting a no sim card, restart required error, get it about every 8 hours or so..
i ported my number over too, but it says under "my phone number" in settings.. has a completely different number than what I'm currently using.. not sure if that has any effect..
tried restoring to factory settings too.. nothing seems to work...
if anyone has any info that would be much appreciated...
Click to expand...
Click to collapse
VibrantThemer said:
From the cold boot and after the error message goes away, does your phone has data connection?
I got the same error message on my previous phone. However, it would not establish the data connection.
Watch this video to see if your phone behaves the same way -->
Click to expand...
Click to collapse
mine doesn't do that, I have a data connection almost instantly where I have a signal
the error goes away after a reboot, but the error stalks you, and you never know when it's going to strike..
sometimes when it's in my pocket waiting for a call, while i'm driving with a headset on, at night while i'm asleep
for me, it isn't consistent, but it eventually happens..
I intend on taking it to the repair center for wind next week once I get back home (with the family for the holidays)
I don't think this issue has anything to do with if the NV data was messed with because my husband and I have the same phone purchased the same day 6 months ago. We both get the same error message and it's does not always happen at the same time so I am not sure it has anything to do with the network either. When it happens to him, he tells me it's happening but it does not happen to me. I googled the error because it is annoying. I will guess now that this issue has to do with the Gallaxy s3 and the update to the firmware. I can't wait for a better update.
puretone said:
First & foremost,
How did you "unlock" your phone? Did you mess with the NV data??
Or were you a good boy & had T-Mobile do it for you?
It sort of sounds like T-Mobile may have disabled your SIM card altogether....which may happen if you screwed around with the NV data.
If it was properly unlocked by T-Mobile you should be able to stick whatever SIM card in there now. Easy to test, go down the street to your nearest Greek mobile telecom store & ask if you can test a prepaid SIM card in your phone. Assuming the GSM networks are to some degree similar to the US T-Mobile networks, you should even be completely in good shape using local GSM service.
*IF* you get the same issues with the local SIM card....well screw it then. Go protest in the streets about the austerity measures in effect at the moment. Or just be a lazy Greek bastard & demand 14 months salary paid, require retirement at age 50 and lastly *NEVER* pay property tax on anything.
/rant
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
Click to expand...
Click to collapse
Hi again
Since I know that there are a lot of people facing the same problem I thought it would be nice to give the solution on this kind of problem.
It seems that when you update via kies (of course on stock roms) something goes wrong. Recently I install the latest rom using odin and except that I found so many new things that I couldn't see before I also had no sim problem again.
So I am pretty sure that this kind of problem appears due to the kies updates. And from what I saw there where more.
If anyone else try the same please let me us know if it worked.
Good luck to u 2.
Btw yes I had that problem when the data signal was almost 0... Maybe 0.... Only then!
Sent from me
puretone said:
Besides, you're in a marvelous country full of great food, drinks, parties and oh yeah nice women too. No Yiayia's tho.
Wtf you wasting time on stupid phones for hehe
Click to expand...
Click to collapse
First of all I want to ensure you that has nothing to do with the way I unlocked the phone.
Second nv data is untouched.
3rd the problem came on after an update.
As I said after a clear fresh install without ba kups etc, starting from 0 the phone works great again and also there are options settings etc that I couldn't see before. Crazy but real. If anyone else do the same thing and make a fresh install with the latest rom he will agree with that.
So... As you said we make good parties and have nice womens... But how you will caption those moments those special (girls) moments without a nice camera (phone) ?
Have a good day hehe.
Sent from my SGH-T999 using Tapatalk 2
For those on the SGH-t999v version of the phone... the reason you are getting this "no sim error" is because of the firmware update to 4.1.1. I've sent my phone in for repairs and the best answer they could give to me was that there's an issue with the current jellybean.. not sure about the SGH-t999 standard versions though...
Unfortunately, I've had to revert back to ice cream ....and guess I have to wait till Lime Pie (OS 5) comes out...
The issue is not the NV data as I have used that method to unlock my phone as well.
Thank you for your replies. I'm relieved to know that it is not the nvdata menu that caused this problem.
I sent my phone in twice now and I've recieved it back for the second time today.
The first time resulted in further Sim card error messages. I'm keeping my fingers crossed in hopes that it does not appear again.
If op would be so kind to lead me to the right direction as to how to use Odin, I'd greatly appreciate it.
Recently i have purchased a used Verizon Galaxy Nexus from a seller on ebay. It is in excellent shape and has no cosmetic damage to the phone. The persone i purchased it from was a reputable seller and had the feedback to back it up. Now with that said. The phone was listed as broken because the seller could not get the phone to connect to the Verizon cell network.
So i bought the phone thinking that maybe the phone had some deleted files on it that i could replace or better yet. Just flash all new software to the phone and remedy the problem. Thus i would have bought a phone for a quarter the price of a new one and have a fully functioning phone.
As far as flashing and roming goes. I am no novice. I have owned many Android phones, in fact thats all ive owned lol, but this one is causing me some frustration. So here is a list of the things i have done to remedy the problem to no avail...
1) Factory Reset- no go
2) Complete Re-Flash of the entire framework - Im talking everything. Careful fastboot flash of every elemet of the android ecosystem
3) Radio swapps from older versions to newer versions.
4) Multiple reboots and toggleing airplane mode over and over again.
5) Flashed several aftermarket roms.
6) Toggled the test mode in phone settings using the hidden menu (*#*#4636#*#*)
For a short period of time last night i was able to get the phone to display up to 3 bars of service using the method described in #6 I NEVER got data working and i could only temporarily call out. My girlfriend would see me calling in on her phone but immediately upon answering it would drop my call. The phone never rang on my end and it cannot receive calls. Also cannot send text messages.
I thought for sure i could fix this one, but for some reason it is being stubborn. Please Help me XDA!!! Your my only Hope!!!
P.S. As an aside i did take the phone apart and check to make sure nothing was damaged. All the components look top shape and all the little snap connectors are securely fastened. No metal contact prongs are bent and everything is clean of dirt and debris.
does it display your IMEI *#06#?
maybe some NV_DATA corrupted or it can be hardware issue
Does indeed show imei and I had it checked for lost / stolen / blacklist by Verizon. At the store now to get it checked out.
And that is actually meid that that code pulls.
Sent from my large and in charge GN2 using Forum Runner
And the verizon store could not do any good. Has anyone ever ordered a replacement back casing from ebay or anywhere else on the web? Im thinking it may be a ribbon cable somewhere. Maybe even the bottom board that houses the headphone jack and a series of winding antenna leads.
I am still open to suggestion though so anyone with any information on the matter please let me know.
EDIT: Been looking at Cell phone repair shop and they have the antenna / headphone replacement in stock. They also have the back mid frame with all the antennas on it as well.
I feel like this is a 50/50 shot in the dark as to which part i need to fix this problem. Gonna give them a call tomorrow and see.
I've ordered a new mid frame in the hopes that there is a torn ribbon cable somewhere in the old one. I'm still not certain that's what it is though.
Anyone with some insight please get back to me.
Sent from my Galaxy Nexus using Forum Runner
Bump.
Still need some help guys. This is a very perplexing problem that i would like to fix.
Anyone? Mods? Admins? Devs? I need some help here. Don't let me down xda!!!
Sent from my large and in charge GN2 using Forum Runner
sounds like a unconnected/torn radio cable to me.
Zepius said:
sounds like a unconnected/torn radio cable to me.
Click to expand...
Click to collapse
I've been all through the device and checked all the connections and hardware. Everything has a firm connection and is in top shape. I even replaced the back midframe cover with a brand spanking new (OEM Samsung) one. Its behaving like a software problem in that I can toggle between 3G and 4G and get 3G for a brief moment and can even call out, but the moment that someone answers the call it drops service and i have to start the process all over again.
UrbanDroid said:
I've been all through the device and checked all the connections and hardware. Everything has a firm connection and is in top shape. I even replaced the back midframe cover with a brand spanking new (OEM Samsung) one. Its behaving like a software problem in that I can toggle between 3G and 4G and get 3G for a brief moment and can even call out, but the moment that someone answers the call it drops service and i have to start the process all over again.
Click to expand...
Click to collapse
Try fastboot flashing the factory images from google.
Sent from my Nexus 7 using xda premium
blackhand1001 said:
Try fastboot flashing the factory images from google.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I've done this as well several times. 4.2.2 and 4.2.1 and yes i made sure i had the correct firmware for my version of the phone. Verizon toro.
Edit: Has anyone ever sent in their phone to Samsung for RMA? I called and talked to someone and tried to work through the problem and she came to the conclusion that I should send it in at no cost and that I wouldn't be charged anything unless I authorized them payment before. Essentially they will run through the phone and check everything out for free and see if it can be fixed.
UrbanDroid said:
I've done this as well several times. 4.2.2 and 4.2.1 and yes i made sure i had the correct firmware for my version of the phone. Verizon toro.
Edit: Has anyone ever sent in their phone to Samsung for RMA? I called and talked to someone and tried to work through the problem and she came to the conclusion that I should send it in at no cost and that I wouldn't be charged anything unless I authorized them payment before. Essentially they will run through the phone and check everything out for free and see if it can be fixed.
Click to expand...
Click to collapse
I did the same thing. Bought one from ebay in good shape. Was told it functions. I have the HTC Rezound so the sim wouldnt fit. Went to Verizon and they put in the mini sim and no service. Reset the phone and even tried a new sim. I have since tried different roms and radios, but still no service. Luckily the seller has a 100% guarantee so looks like this one is going back. From what I have read, these are prone to radio issues.
Sir Lemmiwinks said:
I did the same thing. Bought one from ebay in good shape. Was told it functions. I have the HTC Rezound so the sim wouldnt fit. Went to Verizon and they put in the mini sim and no service. Reset the phone and even tried a new sim. I have since tried different roms and radios, but still no service. Luckily the seller has a 100% guarantee so looks like this one is going back. From what I have read, these are prone to radio issues.
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Click to collapse
Yeah. I've read multiple threads about radio issues, but here's the thing. Every one of them claiming to have signal issues also had the random reboot issue. They all were even having problems flashing any Roms or anything else for that matter.
I on the other hand have had zero problems flashing anything. Fastboot works 100%, Recovery flash works 100% and I can unlock and lock the boot loader without issue. Its an odd problem.
Sent from my large and in charge GN2 using Forum Runner
UrbanDroid said:
Yeah. I've read multiple threads about radio issues, but here's the thing. Every one of them claiming to have signal issues also had the random reboot issue. They all were even having problems flashing any Roms or anything else for that matter.
I on the other hand have had zero problems flashing anything. Fastboot works 100%, Recovery flash works 100% and I can unlock and lock the boot loader without issue. Its an odd problem.
Sent from my large and in charge GN2 using Forum Runner
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Click to collapse
I've had an issue flashing, it would abort for no reason. I would also have issues getting into CWM. After playing around with it all night, I don't think its a software issue. I've been reading the antenna has given other people issues and some have even tried to replace them. a Rep from Verizon thought it was the sim reader. I don't believe that because the phone registers a sim and the number tied to it (which is my number). Under status, I does read different every time.
Network: searching for service
Signal strength is usually at: -120dBm 99asu
Mobile network type: (varies) CDMA - 1xRTT:7 or LTE: 13 or unavailable
Service state: out of service
Roaming: not roaming
Mobile network state: (varies) Disconnected or Connected
I've tried different combos such as CDMA and Home LTE Automatic and so on. I think its just a poor design. Seems to be only the CDMA devices tho.
Did OP ever arrive at a solution or at least pinpoint the cause of this problem? I am currently experiencing a pretty much identical problem to the one described (with the exception that I don't even get a 3G signal -- complete lack of signal). My problem started after a brief Airplane mode toggle yesterday and I haven't been able to get on the network since.
Thanks.
I think it's a hardware problem tbh.
I modded mine to work with the palm pre touchstone inductive charging kit. In the process wires were soldered, rear housings were mutilated and the phone was tortured a bit. I was never happy with Samsung's **** build quality so I eventually just ditched it altogether.
I decided to repair it and give it to a family member so I replaced the back housing and USB port with parts ordered off ebay. Ever since my repair work the thing cosmetically looks almost mint. However no OS will recognize it anymore (windows throws an "invalid descriptor" and won't install a driver) and 3G/4G/wifi reception is almost nonexistent. Switching roms or radios doesn't seem to help, and obviously I can't odin a factory image. Pretty much boned.
pbourdyk said:
Did OP ever arrive at a solution or at least pinpoint the cause of this problem? I am currently experiencing a pretty much identical problem to the one described (with the exception that I don't even get a 3G signal -- complete lack of signal). My problem started after a brief Airplane mode toggle yesterday and I haven't been able to get on the network since.
Thanks.
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Click to collapse
Had a similar problem in regards to a lack of signal. It just completely gave out while driving a couple days ago (interestingly enough, the music I was streaming via Soundcloud stopped right as I passed the Facebook headquarters in Menlo Park, which ironically is a 4G dead zone for Verizon). This was a refurbished replacement device that I got about 15 months ago, and was running the latest OmniMetal rom flawlessly for the last few months.
I arrived at this thread and followed all the steps that OP took to try and fix it. Ended up reverting to an earlier 4.2.2 rom and reflashed the radios thinking that might solve the problem. Upon reboot was able to connect to mobile data and make phone calls briefly, but about an hour later the same thing happened. Brought it to the store and swapped out the SIM card for a new one, no dice.
Fortunately VZW is doing open enrolment for phone insurance, so I added it for $10/month to get an extended warranty. Now I'm going to restore everything to stock, lock the bootloader and send it back for a new one. Assuming there are no problems with the replacement, I can cancel the insurance plan, bringing the cost of the replacement Gnex to just 10 bucks.
Was anyone out there able to successfully modify the radio hardware for cheap?
coltronathon said:
I think it's a hardware problem tbh.
I modded mine to work with the palm pre touchstone inductive charging kit. In the process wires were soldered, rear housings were mutilated and the phone was tortured a bit. I was never happy with Samsung's **** build quality so I eventually just ditched it altogether.
I decided to repair it and give it to a family member so I replaced the back housing and USB port with parts ordered off ebay. Ever since my repair work the thing cosmetically looks almost mint. However no OS will recognize it anymore (windows throws an "invalid descriptor" and won't install a driver) and 3G/4G/wifi reception is almost nonexistent. Switching roms or radios doesn't seem to help, and obviously I can't odin a factory image. Pretty much boned.
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Click to collapse
I did the same mod, and other than losing my pc connection (which frankly is never needed) it's been great. You have to be very careful and take your time. I'm not even convinced that my pc connection issues are related to the Palm mod, I think they just happened to coincide. Either way, I don't need it so I never bothered tracing it down.
Hi and thanks for any help that you can provide me.
I bought an Galaxy Note 2 SGH-T889 Tmobile version like 7 months ago from a store or reseller in Toronto Canada, the phone was in theory factory unlock, to use with the Wnmobile network which uses the same frequency as Tmobile. The phone was working until 2 days ago. Well always the phone has issue connecting to the network in some specific areas, specially because the Wind network it's not that good, but during the last 2 weeks I noticed more and more problems and some times it was just disconnected showing a circle with an slash or crossed out. After reboot the phone usually fixed the problem, until 2 days ago I had to do it every 2 hours and then the next day it just was permanent. I tried everything so far:
Remove battery and reboot
Remove battery and SIM card and reboot
Use a diiferent SIM card from my son's phone
Replace for a new SIM card
Clear Cache
Factory Reset
Reflash the modem with Odin
The phone has the latest stock ROM 4.1.2, BASE T889UVBMD1
The problem is Samsung say because it's a Tmobile they can not support it here, I have to send the phone to Samsung USA, I still fighting with the store because they said it will be covered locally, but that is another story.
I red many post talking about similar problems with the Galaxy S3 or S4 and one said that installing Jedi X14 fixed the problem, but to do that I think I have to root the phone, which not be a big problem.
The other weird thing is the phone works using other SIM card GSM, not tested with a LTE SIM.
There is any way to test if the radio/antenna for the WCMDA is disabled or broken
Thanks
fasterfoxy said:
Hi and thanks for any help that you can provide me.
I bought an Galaxy Note 2 SGH-T889 Tmobile version like 7 months ago from a store or reseller in Toronto Canada, the phone was in theory factory unlock, to use with the Wnmobile network which uses the same frequency as Tmobile. The phone was working until 2 days ago. Well always the phone has issue connecting to the network in some specific areas, specially because the Wind network it's not that good, but during the last 2 weeks I noticed more and more problems and some times it was just disconnected showing a circle with an slash or crossed out. After reboot the phone usually fixed the problem, until 2 days ago I had to do it every 2 hours and then the next day it just was permanent. I tried everything so far:
Remove battery and reboot
Remove battery and SIM card and reboot
Use a diiferent SIM card from my son's phone
Replace for a new SIM card
Clear Cache
Factory Reset
Reflash the modem with Odin
The phone has the latest stock ROM 4.1.2, BASE T889UVBMD1
The problem is Samsung say because it's a Tmobile they can not support it here, I have to send the phone to Samsung USA, I still fighting with the store because they said it will be covered locally, but that is another story.
I red many post talking about similar problems with the Galaxy S3 or S4 and one said that installing Jedi X14 fixed the problem, but to do that I think I have to root the phone, which not be a big problem.
The other weird thing is the phone works using other SIM card GSM, not tested with a LTE SIM.
There is any way to test if the radio/antenna for the WCMDA is disabled or broken
Thanks
Click to expand...
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If the phone is working fine with a friends sim card . There is nothing more then a issue with your sim. go to the store and have them to give you a new sim card or flash the one you have. I had that issue similar here with at&t all the time.. sims would just loose network.. The fix for me LEAVE AT&T
Good luck.
Yes, I replaced the SIM card and I got a new one.
Just trying to eliminate all the options, I just did a factory reset again, and put it back the SIM card, located outside in an area where I know there is a strong signal and the phone was able to connect to the network and I install the account ans the apps just to test the data connection and it works fine. I was outside for 20 minutes with no problem. Later go back in the building, as soon I was inside for a few minutes the phone lose connection and the circle is back, then reboot again several times, and the phone does not recognize any network, Searching and no network is available.
Aww you left out that it only does this inside but works outside.. I Would say something is blocking the signal. LIKE maybe the building..
i have two bars in my house 3 on the deck and full signal in my yard ...
its just how it is..
erica_renee said:
Aww you left out that it only does this inside but works outside.. I Would say something is blocking the signal. LIKE maybe the building..
i have two bars in my house 3 on the deck and full signal in my yard ...
its just how it is..
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But he said it was working in side for many month then all a sudden it doesn't work? I understand I live in a mobile home and reception sucks but that from the start but his was working for couple months. I would say he's phone reception receiver w/e it is or something in the phone is screwing up and it will need repairment or replace or service just taking a dump and getting worse.
jcervantes11 said:
But he said it was working in side for many month then all a sudden it doesn't work? I understand I live in a mobile home and reception sucks but that from the start but his was working for couple months. I would say he's phone reception receiver w/e it is or something in the phone is screwing up and it will need repairment or replace or service just taking a dump and getting worse.
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Click to collapse
You could be right.. or maybe even the provider having issues with that tower .. its a tough thing to figure out..
Thanks for your ideas.
I get tired of trying to figure out was is the problem, so I got a SIM card from a diiferent provider which has the best network coverage and power, and i'ts happending the same, the majority of th etime the strength level is around -110 db even outside, with both providers, so it's the phone.
Now the question is could be possible that the antenna cable got disconnected or broken, (yes I dropped the phone a few times but nothing major) and it was working fine until few days ago. Another option it's some internal hardware is not working normally.
Now I have to find a way to repair becasue Samsung Canada does not want to do it becasue its a Tmobile phone.
Thanks, again.
fasterfoxy said:
Thanks for your ideas.
I get tired of trying to figure out was is the problem, so I got a SIM card from a diiferent provider which has the best network coverage and power, and i'ts happending the same, the majority of th etime the strength level is around -110 db even outside, with both providers, so it's the phone.
Now the question is could be possible that the antenna cable got disconnected or broken, (yes I dropped the phone a few times but nothing major) and it was working fine until few days ago. Another option it's some internal hardware is not working normally.
Now I have to find a way to repair becasue Samsung Canada does not want to do it becasue its a Tmobile phone.
Thanks, again.
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Click to collapse
Anybody with same provider as you? Invite them in you're home see if they have connection. It's best if the person have same phone and same company. Can you send directly to Samsung? I have bad phone service my area with s2 and note 2 but my friend with evo 3d has more bar then me and its made by htc but could be two things ur phone crapping out on you which need repairment or like the guy above said tower signal getting weaker. It is hard to find out. Maybe for now for a bit since it's screw up try a rom but then again rom doesn't control radio settings section but wouldn't harm. Good luck.
I'm having the same issue since last month... but with any SIM card.
The network signal strengh rests between -89 to -110 dBm. (Horrible)
The network type is always UNKNOWN:0.
What I already tried:
- Using other SIM.
- Flashing Stock ROM
- Flashing Custom ROM (CM 10.1)
- Flashing all 5 avaliable modems.
What happens:
When I get VERY close to a network antenna... I can make calls and stuff...
What can be happening:
Hardware issues - T-Mobile latest LTE unlocking update maybe burned my antenna (or some network signal related hardware).
Software issues - Can't see how since I used many variations of ROM/Modem.
I live in Brazil and my network is TIM 47. I have a Samsung Galaxy Note II T889.
If anyone can confirm perfectly to me what composes the T889 antenna components... that would be nice...
I want to buy those parts from eBay and trying fixing my phone.
Thanks for your feedback it's really valuable becasue it's almost the same situation. Today I cleared up the situation with Samsung, if I want to be service under the warranty I have to bring the phone to one of repair centres in USA which it's kind of problem because I can do it only in the weekends but not impossible or what I'm doing tomorrow is to have an assessment by one of the repair centres in Toronto and I have to pay in this case, if it's something reasonable.
In my case I did not update the phone in 2 months at least so it's not software in my case, but one difference could be I got a new job 3 months ago, in my previous job the majority of the time I got 5 bars , I guess the cell tower was close to that place, and in my house the coverage it's good. In my new job, my office it's in the middle of the building, far from the windows, so the signal always was really bad, 0-1 bar.
Wondering if could be possible that a bad connection can burn the antenna or the circuit that controls the connection.
The other thing is there are many customers specially for the Galay S4 complaining about a similar problem, and I did not find any answer on how to fix this problem.
I'll post any update just in case it can help someone else.
Thanks.
Did you try to disable lte and use 4g/3g/2g only?
Sent from my SGH-T889 using xda app-developers app
darekz said:
Did you try to disable lte and use 4g/3g/2g only?
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
Well... I did... and the problem persists.
Try to enable and disable wifi calling.
Sent from my SGH-T889 using xda app-developers app
A also have this problem with T-Mobile Note 2 and have already tried everything you guys have...I guess I got no choice but to request a replacement which sucks because my phone was pristine and worked perfectly otherwise. It's just the damn weak to no signal that's driving me crazy. Especially since I'm paying for premium data coverage and it's pretty much money in the trash every month.
That's it. I made the call and the replacement arrives in a couple days. They offered me the "jump" program. Anyone on that? Is that worth doing on T-Mobile?
I traded an unlocked i317m for a g pro. I just picked up a unlocked t889 as welll. The person with my old i317m want my t889 since hes using simple mobile. Problem is when I went to trade I put his sim in my t899 it wont register on tmobile. Seems its only working with at&t as thats the service I have. Now with the i317m I gave him originally it works with any sim. How is this possible that a unlocked tmobile t889 wont register with his sim on tmobile network but the unlocked i317m works with any sim?
Yesterday I replaced the microUSB module that is connected with the antenna and replaced the SIM card module too.
That did NOT worked.
So... the problems is problably on the mainboard/chipset... too expensive to fix.
Another big hardware failure for Samsung's history.
I've had the replacement for about a week now. So far no signal problems. It's like when I first got my original phone. I'm sticking with the note 2 for at least another 6 months since I joined the jump program. Can't wait to see the note 3 next week
Update just to close this case
Well, after I sent the phone for repair to Samsung USA, I got it back and the problems happened again after a few days, then I sent it back for the second time to Samsung, got it back and the problem happened again after a few weeks. Basically, I'm getting rid of this phone, now the warranty is already expired and half of the time the phone was full of problems with the network.
The lesson in this case is to avoid getting hardware from the first batch (to wait a few months after the launch) or without a long term warranty (3 years), and probably will be my last Samsung device.
:crying:
Diesel-30 said:
Can't wait to see the note 3 next week
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Click to collapse
You mean Note 4, no?