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I had my replacement brand new desire from Orange after waiting for a very very long while. two things which i'm unsure about...
1. The screws once the back cover is opened. 3 out of 4 of them have silver metal showing as if it's been opened by screw driver. Concerned that I may have been given a refurbished phone in a new box. Can someone check thier new phone to see if they see something similar.
2. Using the HTC Sense live wallpaper, the transitions from screen to screen aren't as smooth as with the other live wallpapers. Can't recall my other phone struggling with this wallpaper. can someone check theirs?
Thanks in advance.
for #1 - 2x phillip-head (X-shaped) screws, and 2x torx-head screws. Both are completely matte black in colour, no silver showing at all.
I don't use live wallpapers
Top right and bottom right should have the 'VOID' label glued on, are they still there ?
Vilem said:
Top right and bottom right should have the 'VOID' label glued on, are they still there ?
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Click to collapse
yep - the void labels are still there. but the other screws look like they've been tampered with.
jstegeman said:
for #1 - 2x phillip-head (X-shaped) screws, and 2x torx-head screws. Both are completely matte black in colour, no silver showing at all.
I don't use live wallpapers
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I don't use live wallpaper neither... but i'm just using it to quickly assess the performance to the replacement phone.
I have what seems to be a dead pixel that constantly seems to change color (when displaying darker colors it becomes visible) on the middle left side of the screen. I also seem to have one that flashes bright only once on top of the screen (not always, just when screen refreshes seem to occur).
Anyone else there having such problems with their X One? Sounds to be like a hardware problem..
BLAST3RR said:
I have what seems to be a dead pixel that constantly seems to change color (when displaying darker colors it becomes visible) on the middle left side of the screen. I also seem to have one that flashes bright only once on top of the screen (not always, just when screen refreshes seem to occur).
Anyone else there having such problems with their X One? Sounds to be like a hardware problem..
Click to expand...
Click to collapse
a lot are experiencing the same mate, we don't know if its hardware or software no words from HTC so far
awaiting updates
Just found another (dead?) pixel. This one sits on the left side of the screen, and is only visible on grey or lighter backgrounds (not on black backgrounds). It is lighter than the rest when displaying a bight color, and sometimes flickery turns blue when swiping over colors on-screen.
Not all that disturbing, but I certainly don't like the idea of having a brand new phone with one (and potentially) two dead pixels on arrival.
BLAST3RR said:
Just found another (dead?) pixel. This one sits on the left side of the screen, and is only visible on grey or lighter backgrounds (not on black backgrounds). It is lighter than the rest when displaying a bight color, and sometimes flickery turns blue when swiping over colors on-screen.
Not all that disturbing, but I certainly don't like the idea of having a brand new phone with one (and potentially) two dead pixels on arrival.
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Click to collapse
Mine had 3 before I sent it back. Mine were dead, so stuck black.
Mine had a sticky pixel (the ones that can be seen over black background). It was visible only on very dark light conditions and over black background.
I wanted to go to the shop for replacement, but on that morning the pixel reactivated alone.
There are some apps on the play store that try to reactivate sticky pixel by changing the color of the screen very fast.
I doubt their effectivness, but they are worth a try.
I want to check One X for dead pixels in stock before I buy it.
How can I do LCD test at One X?
I try *#*#4636#*#* but I cant find LCD test here, so which code works for LCD test?
smoke2 said:
I want to check One X for dead pixels in stock before I buy it.
How can I do LCD test at One X?
I try *#*#4636#*#* but I cant find LCD test here, so which code works for LCD test?
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Click to collapse
It is normally at the code you said, but seems to be missing on this handset. Use an Android app...there are quite a few.
But in stock Im unable to install any .app on it.
Any solutions how to check the display in stock?
smoke2 said:
But in stock Im unable to install any .app on it.
Any solutions how to check the display in stock?
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Click to collapse
Unless you have a very sensitive eye, I don't think you would be able to see a single dead pixel at the shop. The pixel density is so high that a single pixel is very very small. You need to watch very carefully to spot them.
Anyway, the best way to spot my sticky pixel was to take a picture covering the lens. You get a totally black picture, which you can view full screen and hunt for white/yellow/green/red pixels.
If the seller is veeeery patient you might be able to do that at the shop.
Maybe the same works for dead pixels, by taking a picture at a white wall.
What do the LCD experts think of this?
Anyway, all the apps on the play store for detecting dead/sticky pixel present the 3dots menu button. So they fail in detecting dead/sticky pixel in the bottom part of the screen.
Mine had a dead pixel along the top just right of the middle, I could only see it on dark colours. Took it back to o2 got a replacement there and then.
Sent from my HTC One X using xda premium
Attached a pic of the pixels I'm referring to. They are indeed 'stuck' pixels, not dead pixels. The one in the top only shows periodically. The other two are there constantly.
Also noticed the screen flickers on some apps. Now that I do find very annoying.
Requested a DOA return.
Mine was made in Taiwan.
i've been using the phone for a 3 days now, and i still have problem wit few pixels with exactly problem that is described in the first post. ota 1.28. did not help. did the pixel fix apps help, and if it did, how long have was the app active until the problem was resolved?
Scoo88 said:
i've been using the phone for a 3 days now, and i still have problem wit few pixels with exactly problem that is described in the first post. ota 1.28. did not help. did the pixel fix apps help, and if it did, how long have was the app active until the problem was resolved?
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Click to collapse
I am skeptical that running those apps will actually fix things. That was also why I returned that phone to be replaced. Got my new one today, and it has no dead pixels. It does however have a very vague yellow bar on the top of the screen. Almost not to be seen, only when the screen displays only white.
If it really is a problem, I'd contact my retailer and get it replaced.
Hi all.
I've received my brand new LG G3 32GB international D855. Awesome phone, really.
Anyway I've encountered some hardware related problems:
1st I've noticed that top and bottom of the screen are brighter, but I think it's due to the LCD technology itself (used amoleds in the last 3 years so a different technology with different and, imho, worse problems).
2nd, and the topic of this question, my camera is showing few very light scratches on the back lens. From my tests, fortunately, I realized that they're not visible in any kind of photo.
I used a cover and a screen protector since I unboxed.
My question is: is anyone experiencing similar issue? Is the lens so easy to damage?
I'm pretty worried because my Note 3 never showed a scratch in 7 months used without any kind of protection...
Sent from my LG-D855 using XDA Premium 4 mobile app
I have also used a bumper case since the 1st day. I checked my camera lens just now and did not notice any scratches. I think it might be a manufacturing fault.
Not sure my G2 had a ton of scratches too but it never came out in photos... so you should be A-OK... maybe just different glass types.
Note 3 has other quality issues *shakes* lol. S Pen die much? lol.
Meanwhile I realised that the issue with the screen is an actual problem called screen bleeding, related to LCD's back illumination.
Sent from my LG-D855 using XDA Premium 4 mobile app
I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed
ipwngeek said:
I've had mine since 2 days prior to main release (know a guy, mwohaha)
I managed to drop it from my hand, when falling asleep in my chair after working with some stuff for 12h straight - it fell on the floor, and slid a good 20-30 cm across dust, and some "gravel particles" from my shoes - camera facing down. NO scratches.
I'm actually quite impressed
Click to expand...
Click to collapse
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app
kylothow said:
So they sent me a butter unity?
Wasn't sapphire indestructible?
Anyway I removed cover and the screen protector, actually they only covered the beautiful design... Just try a few day without nothing and see if the situation deteriorates.
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I guess you got a faulty unit; I'd send it in to LG, or at least go on the live chat. That should do the trick, I hope!
sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far
BurningRain said:
sounds like a manufacturing fault. just swap it...i used the bumper too no scratches so far
Click to expand...
Click to collapse
Yeah but I don't know how LG operates... I can't stay without phone for weeks...
Sent from my LG-D855 using XDA Premium 4 mobile app
If I'm not wrong I have 2 years to have free reparations/replacements right? Scratches aren't affecting my photos and are only barely visible with naked eye and only in determinated light conditions. If the problem becomes worse or photos will deteriorate I'll update this thread with my experience with LG's warranty system.
For now this phone rocks.
Sent from my LG-D855 using XDA Premium 4 mobile app
I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.
gustavocoelho said:
I've noticed some "light leaks" on the top and the bottom of the screen. It's nothing so disturbing, but it's not acceptable in a high end phone like the G3. :/
Anyone else noticed this? Is more visible when you're seen a darker color on the entire screen.
Click to expand...
Click to collapse
I've also, but it's very hard to notice and when watching films or playing games is almost invisible.
Anyway guys I've an update for you: I'm not crazy scratches are very visible under direct light and I'll definely contact the seller...
Little update
Sent the phone back to the shop (yes, directly to the seller because it was less than 10 days I have bought it :victory, it should get there on Monday.
Let's see if the screen leaky borders, creacky cover and most important buttery lens are enough for a replacement :fingers-crossed:
I'll update you when the shop will contact me.
Another and last update
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:
kylothow said:
The shop received the faulty phone today and replaced with a new one
I should get it tomorrow :victory:
Click to expand...
Click to collapse
Let us know about those borders.
helikido said:
Let us know about those borders.
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Click to collapse
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present
kylothow said:
I'm testing it now, they also replaced the wall charger that produced a kind of electric noise (and I forgot to tell them it did...)
Another update after the screen tests.
EDIT:
Anyway, a note: the "old" G3 had a "tight" USB which was a pain to plug... the new one works as it should
the "old" G3 had orrible blacks... the new one has very darker blacks
The screen still have the barely visible blue bar on top (seem to be a G3 feature) and has little brighter bottom borders... so I think it's the LCD itself and not a defect. I tested the screen with a simple app called something like Screen Test and every color is uniform (no illumination problems, darker bars/leaks, nothing.
THIS PHONE DOESN'T HAVE AM/PM BUG!
EDIT2:
LOL, AM/PM bug still present
Click to expand...
Click to collapse
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.
helikido said:
By any chance can you tell me if you have a model with revised hardware? Because i thought all G3's had a hard to plug in usb (including mine).
About the borders i seem to have them too. I think its normal because i can notice them on all lcd displays like the iphone.
On the lowest screen brigtness, during day light my navigation bar is darker than the black bezel on the phone so i assume that yours is the same correct?
And my charger also starts hissing when charging the phone. Weird thing is it also makes the phone hiss when i have earphones on. I dont know if i should be worried.
Click to expand...
Click to collapse
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...
kylothow said:
Accessed phone infos from dialer and it says rev 1.0 like the "old" one.
Yeah I've set brightness to auto and the navbar is barely visible, not like an amoled but the "old" phone had blueish black which was horrible while watching movies even in a dark room with brightness set to minimum
And the new wall charger has the same problem so I think it's normal and it shouldn't explode
I'm not sure about the headphones+charger issue, sorry.
I can hear interference with earphones but I'm not sure of what you mean...
Click to expand...
Click to collapse
Yeah i thought so.
The blacks are normal to be a little bluish. All lcd are like that and even mine to a small degree.
Thank you for your reply lol. Good luck with your phone buddy
Scratched? How about fully cracked!
First - the phone was not dropped or have any impacts other than what you might get from walking with a phone in your pocket. Other than normal daily use, safe handling and really careful use the phone had nothing happen to it. I cannot pick even a medium bump that happened, but now I have a cracked lens with a hole exposing the camera beneath. LG is warning me that 'mishandling' is not covered ... I certainly did not mishandle the phone in any way.
Link to other forum: http://forum.xda-developers.com/lg-g3/help/lg-g3-cracked-lens-hours-box-t2812323
Here is the video I made for Youtube: https://www.youtube.com/watch?v=zH1fNexSNQk
Right, so got my original m8 around 6-7 weeks ago, and had it replaced a few days ago. I'm sure I've noticed a few differences.
1. New phone has small sticker on the left hand side at the bottom saying made in China.
2. New phone appears to have a brighter LED notification light.
3. On the new phone, I can feel the HTC letters on the back, I never noticed this with the original.
4. Not 100% sure, but I think the screen is brighter/clearer.
Any thoughts?
HTC (as well as most smartphone manufacturers) often uses more than one supplier for the various components. So seeing some variation in the displays and other parts is not unusual. I know on my old One X EVITA, it was known they used 2 different manufacturers for the display.
The HTC letters on the back are actually separate pieces inlaid into the back plate (as far as I can tell, and this has been the case on past HTC phones). So its normal for you to be able to feel them. It could be you just didn't notice before, or the pieces were a little more "flush" with the surface on your old phone and you were able to feel them a little less.
mushtafa said:
Right, so got my original m8 around 6-7 weeks ago, and had it replaced a few days ago. I'm sure I've noticed a few differences.
1. New phone has small sticker on the left hand side at the bottom saying made in China.
2. New phone appears to have a brighter LED notification light.
3. On the new phone, I can feel the HTC letters on the back, I never noticed this with the original.
4. Not 100% sure, but I think the screen is brighter/clearer.
Any thoughts?
Click to expand...
Click to collapse
No idea about the Made in China sticker..don't have one. But AFAIK they are made in both China and Taiwan.
The screens are confirmed as being from different manufacturers and therefore having different colors etc. More info in a thread here somewhere..search for it
Also the gunmetal color version has two different versions with small variations..I think the lettering was one of the differences noted but not sure.
As for the LED, I don't think so but beware that the light level seems to differ a lot according to which notification is being used. For instance the battery charging/low battery is quite dim, while the sms/email notification lights it up a lot more.
Hi,
I've just noticed that on the left hand side of my screen I have a vertical bar around 2mm wide that looks corrupted in some way - like filled with horizontal hatched lines that I'm assuming are defective pixels or similar. It's a bit hard to describe, and even harder to get a decent photo of the problem. The attached is the best I could do.
The issue seems to be there all of the time, but is less noticeable on solid white / black backgrounds than it is on block colours.
Is this likely to be hardware issue, and would it be covered under UK warranty?
Thanks
cjc.
cjc1664 said:
Hi,
I've just noticed that on the left hand side of my screen I have a vertical bar around 2mm wide that looks corrupted in some way - like filled with horizontal hatched lines that I'm assuming are defective pixels or similar. It's a bit hard to describe, and even harder to get a decent photo of the problem. The attached is the best I could do.
The issue seems to be there all of the time, but is less noticeable on solid white / black backgrounds than it is on block colours.
Is this likely to be hardware issue, and would it be covered under UK warranty?
Thanks
cjc.
Click to expand...
Click to collapse
That definitely looks like a faulty panel. Nothing like that on my 10 (Carbon Grey, Tianma).
I'd get in touch with HTC UK and see what they think.
I have exactly the same issue and i've had my phone a week. I didn't notice it at first but it's definitely more noticeable on non white backgrounds, i've checked it with a screen tester which you can go through blocks of colour with. I also have the same slight dip in the top left.
How has your warranty claim gone with HTC? I'm going to try phoning them up today. I bought my phone from Very.co.uk but would rather deal directly with HTC.
Following this as well as I have stuck pixels in the middle of the screen. Very have been difficult to deal with so I'd really like to know how things go with HTC UK
Hey just as a follow up. very.co.uk refunded me with no questions asked. They don't do replacements so you have to re-order.