[Q] What's Gone Wrong w/ My Screen? - T-Mobile Samsung Galaxy S II SGH-T989

This morning I woke up to find my phone dead off the charger. I plugged it in to charge and went back to sleep. I woke up later and powered it up. Then I noticed an odd discoloration in the lower right side of my screen. A quick load of a webpage with a white background and sure enough I had some large yellowish blob discoloring my beautiful display on my T-Mobile Galaxy S II.
I haven't had this phone for more than two months so I called T-Mobile and they quickly issued a warranty replacement (it's in the mail). So, I ask you, what's wrong with this picture and has anyone else seen this on their phone?
(see attached picture of my screen)

I haven't seen that. Good that they replaced it. My screen has a dead pixel...can't really see it because its at the status bar and the signal icon is right on top of it, but I'm going to try to get it replaced. Hopefully they do as I haven't paid my bill yet.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

Whoa that is crazy looking. Sorry about your phone! Never sen that before.

Possibly extensive exposure to UV light. (Sun)
UV damages the organic light emitting diodes. Almost instantly upon exposure.
They manufacture the screen in such a way that prevents UV damage. If they didnt, just using it in a naturally lit room could rape your screen. But maybe yours is flawed.
Sent from my SGH-T989 using XDA

I have no idea what caused that, but the first thing I thought of was how crt monitors would look like that when I left an unshielded speaker (magnet) nearby..and I think I just showed my age.
Sent from my SGH-T989 using XDA

mr1ncred1ble said:
I have no idea what caused that, but the first thing I thought of was how crt monitors would look like that when I left an unshielded speaker (magnet) nearby..and I think I just showed my age.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Late 20's - mid 30's
Sent from my SGH-T989 using XDA

Best guess is that it was an inherent flaw in the LCD that came out after being bumped or dropped? Either way, handset insurance took care of it and T-Mob waived the fees because it was only a week or two old at the time. They shipped me a new one overnight and I sent them the bad one back...

Mine had similar problem. Something impacted the screen I guess. At one point I could see a dark line in the blob. Figured it was a crack. But mine grew until it consumed the whole screen.
Sent from my SGH-T989 using xda premium

Questions go in the Q&A section

Related

Vertical lines like Tmo- S2

so So i was playing with my phone today i come to notcie this weird lines that look like burn images on the phone. So i look around and see that i have the vertical line issue similar to the t mobile SG2. is anyone else having this problem ?
Nope...no lines here
Sent from my SPH-D710 using XDA App
Have not seen this on mine at all.
yeah i thought so have you guys tried the dark room test to see ?
I have the same problem where you can see traces of the keyboard on a white screen like google or something. Im wondering if sprint will replace the phone for free since this is a hardware problem???
Does anyone know?
Sent from my epic duce!
http://forum.xda-developers.com/showthread.php?t=1300133&page=1
here is a link for those who dont believe me
what are your settings? it would be easier for us to try and replicate what you are seeing on our phones if you would tell us what exactly you are doing on your phone to see these lines. what brightness, what wallpaper, what app, etc..,?
http://forum.xda-developers.com/showthread.php?t=1320942
read this
so does anyone know what Im talking about with the letters of the keyboard being burned into the screen?
I looked at the test and what they are showing I don't have that problem on mine however.
Most likely you will not have these issues with our phone. If u are having white lines or burned in images on your screen.I suggest going to the sprint store .
Sent from my SPH-D710 using xda premium
I have horizontal lines going up and down my screen. it only happens at around 80% and 20% battery with the brightness below half. it is best seen on a white backround. I looked into it and I have come to the conclusion its these screens.
patrao_n said:
I have horizontal lines going up and down my screen. it only happens at around 80% and 20% battery with the brightness below half. it is best seen on a white backround. I looked into it and I have come to the conclusion its these screens.
Click to expand...
Click to collapse
Yes me too its not ideal by anymeans but I have a feeling even if exchanged.it wont make a difference. Besides still looks amazing
So i called sprint they wont do anything. Its not affectin performance in anyway. I think if i become major anal ill do a asurion replacement.
Sent from my SPH-D710 using XDA App
It's a bad display, regardless of what they tell you. I had the same exact problem on the first S2 epic touch I got. There are lots of them out there with that same problem, not sure if it's a manufacturer defect or what, but definitely not supposed to look like that. I took mine in after 3 days of use , I was NOT gonna ride with a display like that, (for me it was even worse in a dark room with low brightness, really obvious then...also had a pink tint when scrolling on the white background xda app), got a replacement and it is perfect. No dark/light lines, etc.. Everything looks great no matter what I do.
Sorry to hear cause it sucks, considering how high end this phone is..
Sent from my SPH-D710 using Tapatalk
Duce HD2 said:
It's a bad display, regardless of what they tell you. I had the same exact problem on the first S2 epic touch I got. There are lots of them out there with that same problem, not sure if it's a manufacturer defect or what, but definitely not supposed to look like that. I took mine in after 3 days of use , I was NOT gonna ride with a display like that, (for me it was even worse in a dark room with low brightness, really obvious then...also had a pink tint when scrolling on the white background xda app), got a replacement and it is perfect. No dark/light lines, etc.. Everything looks great no matter what I do.
Sorry to hear cause it sucks, considering how high end this phone is..
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
so do you recommend I take it in to have it fixed or replaced
Sent from my SPH-D710 using XDA App
I am experiencing the same damn lines. Seems to be different than the tmo display issues though. On a white big I see dark lines running down the screen.
Same here i'm going to take mine to sprint tomorrow
Sent from my SPH-D710 using XDA App
CBowley said:
I am experiencing the same damn lines. Seems to be different than the tmo display issues though. On a white big I see dark lines running down the screen.
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Click to collapse
I would try taking it in
Sent from my SPH-D710 using XDA App
I have both t mos and sprints GS2. Both have the same problem, altho the tmo you can see it more on tmos. I would say they are bad screens becouse the epic 4g did not have this problem. Its called the "brushed metal effect"
Sent from my SGH-T989 using XDA App

Screen burn in issues?

Anyone else getting issues with screen burn in, ghosting, or image retention whatever you wanna call it. I have had my epic 4G touch since around February and I can see that my status bar has burned in on the top and right side. It's not that bad but still pretty noticeable and just wanna know if there's a way to correct this.
Sent from my SPH-D710 using xda premium
insurance?
I never heard of burn in on a cell phone.
I have the total protection from sprint but they say they don't do screen replacement. What the hell am I paying am extra 9 bucks a month for if they won't fix the most vulnerable part on a phone. I discovered it in the app lcd test you can see how one edge is brighter than the others. More visible on blue or gray screens
Sent from my SPH-D710 using xda premium
Throw it off a roof then they will fix the screen.
Sent from my Nexus 7 using Tapatalk 2
I got my e4gt used and didn't notice the burn-in until about a week later. You can see the gingerbread status bar and a blank messaging screen (along with keyboard) in certain conditions (I'm guessing the previous owner fell asleep and the phone didn't ). Not much I can do since I'm not even on Sprint, but at least it's gotten a little better over time.
Sent from my SPH-D710 using Tapatalk 2
I had burn in on my last one. Went in told them gps was messing up and this screen had burn in. They gave me a refurb. I had burn in from my notification bar and I had the panel in opera mobile burned in.
sent from my BAD A$$ Epic touch

[Q] Display Imperfections/Black Splotches

So I understand this is a recurring issue with some AMOLED displays, but is anyone else noticing black splotches on your screen if you put a fully black image on the screen, turn the brightness all the way down, and look at your phone in a very dark room? I'm curious how common it is before I complain. I'll post a picture tomorrow if I can capture it. It looks kind of like an ink trail near the middle of my screen. Thanks!
Richardsonke said:
So I understand this is a recurring issue with some AMOLED displays, but is anyone else noticing black splotches on your screen if you put a fully black image on the screen, turn the brightness all the way down, and look at your phone in a very dark room? I'm curious how common it is before I complain. I'll post a picture tomorrow if I can capture it. It looks kind of like an ink trail near the middle of my screen. Thanks!
Click to expand...
Click to collapse
Yeah I think just about everyone's phone is like this...I know mine is and I remember another guy posting about this as well
Sent from my SPH-L900 using xda app-developers app
I just checked my over 2 year old SGSIs screen and do not see any blotches. You are also the first person that i have read about that has any problems. That does not mean youeare alone however. I have heard many running 4.2 complaining about black artifacts being seen on the screen.
Dmwitz said:
I just checked my over 2 year old SGSIs screen and do not see any blotches. You are also the first person that i have read about that has any problems. That does not mean youeare alone however. I have heard many running 4.2 complaining about black artifacts being seen on the screen.
Click to expand...
Click to collapse
Some people here are having the same problem while others are not... luck of the draw I suppose... doesn't really bother me but if it bothers you try and see if you could get another in its place
http://forum.xda-developers.com/showthread.php?t=1956170
Sent from my SPH-L900 using xda app-developers app
I have them on mine; there are two splotches about 3/4" long roughly in the middle, just left of center. Doesn't bother me though, since I can't see them during normal use.
Had the issue on mu-tiple Samsung skyrockets...the original note and on the s3.
I have seen them on some note 2 but mine I have not found one yet.
Sent from my SPH-L900 using xda app-developers app
I have a small one at the top left of the screen. My first one was right down the middle. My OCD took hold and I swapped it out. It's the same thing on my new one.
Sure, I wish it wasn't there but you really have to have perfect conditions to actually see it.
It actually has something to do with inconsistent electrical charge or something. There's actually a team for this but I can't remember it.
LCDs have dead pixels and amoleds have these splotches.
The DROID Razor is really bad as is the PS Vita. It's just that tech.
Sent from my SPH-L900 using xda premium

I'm new to the GS3 and I have noticed a defect on the screen.

I bought my s3 yesterday. and Last night going to bed I have to play with again. I noticed when I have all the brightest low I could see a lot of black dots on the screen and a lot of black lines on the bottom of the screen. Is it just mine or your is too? Again I had my lights off and put the brightest all the way down on the screen. Then try on your phone to get a black picture and you will see. I took a screenshot of it but I can only see these black stuff with low bright. If this is just me I may have to return this baby
Common issue with this phone. Also on the s2
Sent from Flip's S3
I also have the s2 and never noticed it
It's a common flaw with super amoled screens I believe
Here's a another thread on it
http://forum.xda-developers.com/showthread.php?t=2040059
Sent from my SGH-T999 using Tapatalk 2
I have the same issue little black dots all over the screen i went to return mine they said its not covered by their guarantee (videotron) i was little bit pissed..
Sent from my SGH-T999 using xda premium
Its normal with most of the AMOLED screens. Doesn't really affect general useage unless you have OCD or something
Sent from my SGH-T999 using xda app-developers app
i must be blind because i havent seen any defects on my s3. when i had the s2, there were a ton of blotches over the whole screen
No dots here
Sent from my Galaxy S3 using neighbors wifi
Yeah I noticed about the other thread. I got my phone yesterday and noticed it when I was in bed playing with it. I have the s2 t989 as well and that doesnt have the defect. I understand some of the old s2 have some defect on the screen color but this one is different. It looks like the digitizer was cracked. At the bottom it looks like a signature a bunch of black line and a lot of dots on the screen. Though when I put the brightest a little bit brighter its gone. It doesnt bother me. But This phone is new and it should not have any defect.
Common defect nbd. Not even close to how awful the backlight bleed was on my iPad 2 before I got it replaced.
I do Have the same issue but i'm not sure if goingto change my phone is under warranty!
Sent from my SGH-T999 using xda app-developers app
known issue. However, my S3 doesn't have any or at least it is much much better than 2 my previous ones. (yes, I know how to check it and Im very picky; Im that kind of guy that goes to the closet to check the screen right after unboxing it). I didn't exchange my phone for this issue. i just happen to get a non-black dot one. Exchange it if you feel so. doesn't affect much tho.
This is on all OLEDs even mine, it is not defect and will not disrupt colors or brightness since they are visible only in pitch black, I don't even think they would replace your phone because of that
mrmako777 said:
i must be blind because i havent seen any defects on my s3. when i had the s2, there were a ton of blotches over the whole screen
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Click to collapse
I don't have any either... altho my keyboard did get burnt into my screen from all the usage. I will warranty exchange when it gets closer to a year of owning it... my biggest defect is the sticking of volume down rocker
Sent from my SGH-T999 using Tapatalk 2
I have what looks like a little smudge on the bottom left of my screen. It doesny affect anything for me, for now...
Sent from my SGH-T999 using xda premium

Those Darn Black Specs! Are You Tired Of Them?

So I bought my galaxy s3 outright (meaning full price, I know, some will say it is stupid to do that, but it was Thanksgiving sale and my upgrade wasn't till next year and my phone only had gingerbread.)
After saying that, I bought my galaxy s3 and found out it had a few dead pixels. They were tiny specks that were barely noticeable. After 6 months of use, they increased. Now there are 7x more spots and some are even blotches. Very annoying. That being said, paying 500$ for a device, I wish it didn't have this problem.
How many of you have this problem too?
Note: The specks I am talking about are the black spots on your screen when viewing a black background area (such as loading YouTube video) in a darkroom. They are annoying.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Whiplashh said:
So I bought my galaxy s3 outright (meaning full price, I know, some will say it is stupid to do that, but it was Thanksgiving sale and my upgrade wasn't till next year and my phone only had gingerbread.)
After saying that, I bought my galaxy s3 and found out it had a few dead pixels. They were tiny specks that were barely noticeable. After 6 months of use, they increased. Now there are 7x more spots and some are even blotches. Very annoying. That being said, paying 500$ for a device, I wish it didn't have this problem.
How many of you have this problem too?
Note: The specks I am talking about are the black spots on your screen when viewing a black background area (such as loading YouTube video) in a darkroom. They are annoying.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Click to expand...
Click to collapse
Had this problem on my original (happened over time) and my current reconditioned one CAME that way. Very disturbing. I wanted to tell them something. But ehh.
Sent from my SPH-L710 using xda app-developers app
I have them too. Annoying and growing in size.
freeza said:
I have them too. Annoying and growing in size.
Click to expand...
Click to collapse
Same here, had them from the day I got the phone, hasn't bugged me enough to take it in though... it can get pretty annoying though....
SPRINT GS3 FAQ
I broke my phone a few weeks back and got a replacement from Asurion for $150. I got my original S3 for $360 off contract on eBay and never had any issues with it. Although I saw the black inky spots only when powering off the device when the screen went dark I could see them. Other than that I could not replicate the issue. Anyways, the new/refurbished phone had black inky blots that were visible in low light setting. I immediately called them and they sent a new phone that has no issues.
I was thinking about taking phone into sprint.. decided it wasn't worth it. Maybe the whole screen will just get black specks everywhere so it evens out.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
I had the blotches, so I know just what you're talking about. I could only see them in a very dark room with my brightness all the way down when there was a black background. I took it to sprint within 15 days of getting the phone. They replaced it with a new one but it had the same problem so I returned it again. On my 3rd gs3 now and the screen seems fine.
Wikd said:
I had the blotches, so I know just what you're talking about. I could only see them in a very dark room with my brightness all the way down when there was a black background. I took it to sprint within 15 days of getting the phone. They replaced it with a new one but it had the same problem so I returned it again. On my 3rd gs3 now and the screen seems fine.
Click to expand...
Click to collapse
For now...
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
I don't have any (yet) but have read if you press somewhat hard on the dead pixels they may come back on. Anyone try this?
Sent from my SPH-L710 using xda premium
Have had them since i got my s3. Didnt think it was a big deal so never bothered returning to sprint or samsung
evo4gnoob said:
Have had them since i got my s3. Didnt think it was a big deal so never bothered returning to sprint or samsung
Click to expand...
Click to collapse
I work with somebody that switched to an iPhone because his 3 replacement s3s all had this issue. It's annoying but it's not a game breaker. I only notice them on very dark grey screens and 99.9% of the time, it's when I'm booting into recovery or waiting for a video to load. It's not a game breaker because when I'm actually using the phone during the day I never see them. I told him he was over reacting but whatever, I guess some people can't get over their OCD.
Sent from my SPH-L710 using Tapatalk 2
I'd like to know what you guys are talking about. I seem to have some grey stuff going on the left side of my screen but only at the lockscreen it seems. All black background. Is that something with how the lockscreen behaves or are these the splotches you guys speak of?
Sent from my SPH-L710 using Tapatalk 2
FlowingAway said:
I'd like to know what you guys are talking about. I seem to have some grey stuff going on the left side of my screen but only at the lockscreen it seems. All black background. Is that something with how the lockscreen behaves or are these the splotches you guys speak of?
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Download a dead pixel app. You should be able to see if you have any with that.
Sent from my SPH-L710 using xda premium
I've got them too. This is my second S3 as I exchanged the first for a new one... It just sucks, every movie I watch on this thing at night looks like 101 dadgum Dalmations from all the specks.
Its not a game breaker. But don't pick on the guy for OCD. I have it and it drives me nuts. Trust me
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
This a common issue on Amoled screens. Its unavoidable
Sent from my SPH-L710 using Tapatalk 2
Whiplashh said:
Its not a game breaker. But don't pick on the guy for OCD. I have it and it drives me nuts. Trust me
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Click to expand...
Click to collapse
I have it too Lol it's not a big deal because I can't see them when the pixels are lit.
Sent from my SPH-L710 using Tapatalk 2
FlowingAway said:
I'd like to know what you guys are talking about. I seem to have some grey stuff going on the left side of my screen but only at the lockscreen it seems. All black background. Is that something with how the lockscreen behaves or are these the splotches you guys speak of?
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
As ascertain said above you, they're hard to see and they're best seen when the screen goes black but it still on, like booting into recovery. There could be any number or size of them on your screen, or none. I was able to see them in a very dark room with a my brightness all the way down and a black wallpaper. I also had lux to lower the brightness more.
A lot of people probably have them and don't even know it. My wife's gs3 has the blotches and she didn't know before I told her. A friend with an at&t gs3 has blotches and my first two gs3's had them. Pretty common, I'd say.
I have those black specs and I had them on every Galaxy S phone I've owned. I even had them on my Galaxy Nexus (much worse on the Nexus though). It doesn't bother me too much, screen burn in on the status bar bothers me more. -_-
Sent from my 'milky' white S3 on the ever-getting-better Sprint network.
My S3 has them, my Fascinate didn't and my Incredible didn't either. I have been flashing different ROMS/Kernels lately and noticed that with some ROMs/Kernels they are not as noticeable especially during boot. Hmm.

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