[Q] Black screen/No boot animation when turning on - Xperia Play Q&A, Help & Troubleshooting

I got my Xperia Play yesterday and straight out of the box there has been boot animation or anything when I turn the phone on, the only indication I have that anything has happened is a slight vibration. The screen will stay black until I press home, but it's guesswork as to when the phone has booted. I think this issue might be stopping me getting into CWM recovery but I can't be sure. Ideas anyone?

Repair/update the firmware via Sony Ericsson Update Service (NOT Sony Ericsson PC Companion).

or you can flash it using flashtool and grabbing the ftf file

Have gone through the firmware repair/update; still nothing when booting.
@biggyhead; could you point me in the direction of a guide on how to do what you mentioned please?

Flashing via flashtool will have the same effect as using SEUS to flash (if it is infact flashing) , seems like a faulty unit, return it and get a replacement.
If you still want to proceed:
Flashtool here(may void your warranty if Sony decide to be extra annoying and check your firmware version) - http://forum.xda-developers.com/showthread.php?t=1351299
Neccessary ftf file can be found here http://forum.xda-developers.com/showthread.php?t=1589399

Can't take it back, it was the only one they had left!
I'll try that method, thanks for your help!

Trism said:
Can't take it back, it was the only one they had left!
I'll try that method, thanks for your help!
Click to expand...
Click to collapse
You can get a refund...
Sent from my R800i using XDA

Related

[Q] My ARC S is dead ;( please help me

Today I received a message that there's new software for arc S. I've connected the phone to the PC and start updating. Everything was normal and the update was almost finished when a massage appeared on the PC that says that there was some error and it suggested to retry. I tried again following the instructions, but the massage appeared again. Then I hit the cancel button and when I tried to power on the phone I only see Sony Ericsson's logo and then a triangle with an exclamation mark and a phone near the triangle. Can you please tell me what to do to fix it?
If it is bootloader unlocked then fastboot a Kernel (DooM) then flash a Rom
Or if bootloader is locked then flash a stock rom FTF file with flashtool (.62 recommended)
Make sure that wipe userdata isn't ticked in flashtool though if you want to keep your data
Regards
Sent from my MT15i using xda premium
If you dont know what to do anymore try this : http://forum.xda-developers.com/showthread.php?t=1126358
it should get you up and running again
I tried a lot of things and nothing helped. Then I decided to left the phone without battery for a couple of hours, this morning I tried SE Update Service and I managed to run factory reset. Now my phone is alive again...well all my contacts were deleted, but what ever...
Thanks for the tips
i was watching move on my SONY ERICSSON XPERIA ARC S suddenly mobile went of since then never on when i put charger in it and try to on
it just show me a sony ericsson logo and went black screen again can any one help me guys coz it cost me 22,000 rs

[Q] My Arc stuck on black screen and only vibrate when push power on

Hi all. I'm a new
I have Arc LT15i and Install firmware 2.3.4 buld .42 then I root it. After that I update to 2.3.4 build .62 from OTA and Install CWM, Superchanger V6. All thing are good on 1 days.
Yesterday I listen to music all night and my battery out of energy. Arc automatic shutdown.
In the morning I get up and get bad problem : My phone can't operation. I charge full betterry and install to my phone, push power button, my phone vibrate but only has black screen, can't see Sony logo, only black screen
I try using flash tool and 2.3.4 build .42 to flash my phone.
_rapidimg.org/images/KHIRA.png_
_rapidimg.org/images/jAKsc.png_
_rapidimg.org/images/9kcC.png_
Log on Flash tool is finish but on my phone don't install flash and still have Black Screen.
Pls help me repair my phone. Thanks you so much
My phone only root and bootloader still locked
Try to flash kernel again for that rom
Sent from my Xperia Arc S using xda app-developers app
Tiago Raposo said:
Try to flash kernel again for that rom
Sent from my Xperia Arc S using xda app-developers app
Click to expand...
Click to collapse
But my ARC don't unlock bootloader And I still warranty
And my Arc not power on only vibrate
try flashing a .62 build if your phone is on .42 build (or reverse) that would reset your phone to stock
if that doesnt work, then search your problem on XDA
arclove said:
But my ARC don't unlock bootloader And I still warranty
And my Arc not power on only vibrate
Click to expand...
Click to collapse
My bad...
Did you try flash again 2.3.4 build .62?
Tiago Raposo said:
My bad...
Did you try flash again 2.3.4 build .62?
Click to expand...
Click to collapse
I try flash .62 too. Result is blue led blinking and When I push power button it have a bit vibrate and black screen. Don't see any more :crying:. Any experience ?
Even i Try this method
http://forum.xda-developers.com/showthread.php?t=1126358
My phone has only black screen, a bit vibrate. It has green led when connect to PC or Adapter
P/s : I use this method, my phone is come back. Thanks all.
http://forum.xda-developers.com/showpost.php?p=28324160&postcount=4
But It's only operation about 15 minutes. I check *#*#7378423#*#* Bootloader is allow :Rootable (Still locked). Then auto shutdown and get black screen again. A bit vibrate when push power button. Still get problem
Someone has experience about this ? Pls help
Can someone help ?
better show it to sony service center if it is still under warranty
Try flashing the Stock ICS, if that doesn't work then you'll know if your phone has a serious issue.
I have a similar issue. Are you using the MicroSD card that came with the phone? I have suspicions on using different flash memory cards. Testing that theory for a few days with JJ Hybrid 3.1 ROM. If it does not hang for a few days I will put my 32GB Samsung card back in and see if it hangs again.
deadman3000 said:
I have a similar issue. Are you using the MicroSD card that came with the phone? I have suspicions on using different flash memory cards. Testing that theory for a few days with JJ Hybrid 3.1 ROM. If it does not hang for a few days I will put my 32GB Samsung card back in and see if it hangs again.
Click to expand...
Click to collapse
I'm using the MicroSD card that came with the phone. Flash ICS stock not OK
i have the same problem here.
phone still off more than 40 days.
today i try to do this and can't fix.
in sonyericsson they say need a factur , only repair if i got this, but i have a big fire in my home and don't have this paper. sucks sony ericsson,

[Q] No Boot

Just to say that this is my first post on the ENTIRE FORUMS :laugh:. Hopefully I'll get to meet some of the devs on here as well as the normal community users .
Previously, I had a Xperia Neo port of ICS on my Xperia Play- it worked perfectly fine but was pretty laggy, so I decided to downgrade to the original Gingerbread OS.
The downgrade (via Flashtool) worked perfectly and the problems only started after an OTA (Over The Air) update arrived. I clicked 'Update', it went through the normal shutdown and install stages but never booted back up. After this, I could only get into flashmode and not fastboot mode so I could not simply reflash the boot.img to make it boot again. I went back into Flashtool and reflashed the firmware that I used to downgrade with, and it didn't work and the phone stayed off.
I did some research on this and apparently the OTA update stops the phone from booting if it's rooted, it linked to a patch (.ftf firmware) that said it will solve the problem but will relock the bootloader (and unroot it, replacing the DRM files so it will boot). After this, the phone does not vibrate when the power button is pressed, it just flashes the LED red three times. I've tried flashing different firmwares and now the flashmode cuts out (usually in the middle of flashing system.sin- don't know if this might be the result of a corrupted partition) AND to top that I can only get it to flashmode if I keep the battery out for a little while between flashes, it never goes to flashmode by unplugging the USB and plugging it back in again.
What I want to ask is, because the bootloader is locked again, Sony can't detect that it's been rooted once before, right? Also, because of the suspected corrupted partition, Sony can't access any logs and should just replace the phone under warranty (it's a year old next month), right?
Sorry for the n00bz questions, I just don't want to send it to Sony (It's already been booked in for a repair) and they reply that the warranty isn't valid because they somehow found out that it's been rooted once before- it costs £10 for them to send it back:victory:!
UPDATE:
If I leave the phone plugged in, it sometimes tries to boot (Sony Ericsson logo comes onto the screen) but a phone and an exclamation mark comes on the screen. After five seconds or so, the phone reboots.
Sounds like your battery is dead
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
crazymonkey05 said:
Sounds like your battery is dead
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
Click to expand...
Click to collapse
Yeah... could be. It was on something like 20% when I flashed it back to Gingerbread yesterday and it wasn't on charge during the update so it might have lost charge which in turn failed the update.
Will report back when I've charged it up a bit (half an hour should get it to around 30%).
crazymonkey05 said:
Sounds like your battery is dead
Sent from my Sony Ericsson Xperia Play™ running P.A.C.man ROM using tapatalk 2™
Click to expand...
Click to collapse
It now stays on the flashmode which is a good sign- thanks for the battery tip !
However, it's still not booting and it's not going to the screen with the phone and exclamation mark since I tried to flash with the R800x firmware. I'm giving myself until around 11:00AM tomorrow otherwise I'm putting the normal default firmware on it and sending it in for repair.
Reflash a ftf file or update using seus if you got a locked bootloader (I suppose you don't have already), that works for me when I got exclamation mark too.
try re-lock youre bootloader alreasy?
i attach the ftf file, after that repair youre phone using pc companion.
i hope it helps you boot again
EDIT:
Please refer to this tutorial where i got it
[Tutorial] Relock bootloader!
Thanks all for helping- it seemed to be a battery issue here where I think something made the battery drain really quickly.
I didn't make anything better when the battery cut out when it was flashing half way- I think this might of been the reason for the phone with the exclamation mark.
I let it charge for a bit and was really surprised when I saw 'Sony Ericsson' on the screen and even more so when the boot animation came up!
It's now been reflashed with Doomkernel and GTA finally works great on it at 1.4GHZ .
Thanks to you all for your suggestions- really appreciated .

Xperia Play R800at stuck in boot loop (never rooted)

Hi,
This is my brother's phone, and he tells me he went to use it the other day and the phone was off. When he turned it on it would show the "Sony Ericsson" screen, then the AT&T logo and back to the Sony screen, and the loop continues. The only way to make it stop is to remove the battery.
His phone is stock and has never been rooted or unlocked. I tried flashtools but can't use it because the phone has a locked boot loader. I tried to unlock it through the Sony mobile site, but can't because it asks to go to the menu of the phone which I cannot do for obvious reasons to verify if it is unlockable. I tried to do so anyway, but the instructions say that you press the "search" key while connecting it to the computer and a BLUE LED would turn on, this phone turns on Orange. At this point I am stuck and don't have a clue what can be done now.
What I really want is to just get the phone working, it doesn't matter if it goes back to stock or if it will have a custom firmware, just to get it working again.
I appreciate if someone points me to the right direction on what I can do to restore the phone. Any tutorials or instructions related to this specific issue. I have found multiple threads similar to this but all involved previously rooted/unlocked phones. Also, I mostly use Linux so any instructions for Linux users would be great.
Thanks
You don't. Need to unlock it top use flash tool. Download an ftf for the phone. And choose flash mode in flash tool. Then choose the ftf you want to flash. And it will tell you to unplug the phone and plug it back in while holding the back button. A green led should turn on then it should flash the data and reboot and it will be back to stock
Sent from my Xperia Play (r800x)
As above, Flashtool doesn't require an unlocked bootloader. A link to the stock R800at firmwire here: http://forum.xda-developers.com/showthread.php?t=1589399
Thanks! This worked perfectly, I mistakenly downloaded what Sony calls "Flashtool" on the Sony mobile site (named "Emma" when installed).
Any idea what could have happened to the phone in the first place to render it unbootable?
Again thanks for your help!
Could be the cache/dalvik partitions messing up. Usually when I get the same problem I just pop into recovery and clear these, but that does require root.
Quite strange for it to happen on a stock, non-rooted device though. Is the device working now?
KiraYahiroz said:
Could be the cache/dalvik partitions messing up. Usually when I get the same problem I just pop into recovery and clear these, but that does require root.
Quite strange for it to happen on a stock, non-rooted device though. Is the device working now?
Click to expand...
Click to collapse
You don't need root to have recovery, unlocked bootloader is enough. Just saying
He just written above you that it's working perfectly now
Sent from my R800i using xda premium
olokos said:
He just written above you that it's working perfectly now
Click to expand...
Click to collapse
So he did... that's what I get from reading too fast .
Well, for me who had "bootlocker unlock status: no", I had to do it via root instead. Got to love X-Parts!
what do i use when i download the ftf file?
what do i use when i download the ftf file? im confused he said he download the file from sony called emma but yet he said he did by mistake. help please i have exactly the same program

[Q] I think i bricked my Arc, flashtool always gets stuck!

So my phone was running perfectly until i decided to sell it, unfortunately the sales man wouldn't accept my Xperia arc because i had AOKP, i opened recovery mode, choose restore, and i selected an old back up to restore, i thought it would bring my phone to stock.
But then whenever i turned my phone on it would crash with the AOKP start animation half blank, like the bottom half of the screen is completely black.
I googled "my xperia phone is bricked" and i heard that i can flash stock ftf to restore the phone, unfortunately flashtool gets stuck at around 8-13% percent every time.
I tried MANY different versions, many stock roms, turned off my anti virus, changed the cable, booted into safe mode with networking, it still lags. :crying::crying::crying:
Now whenever i boot it up it shows a phone with a warning sign next to it
I looked these forums up and someone suggested that i relock my bootloader and try the Sony update tool, i tried it but it says phone is already up to date
Now my phone is dead, battery ran out and it doesn't show the battery animation when i charge it, does that mean it's not charging?
Please help me, i just want to flash a stock rom and unroot it so i can sell it.
Driod_King said:
So my phone was running perfectly until i decided to sell it, unfortunately the sales man wouldn't accept my Xperia arc because i had AOKP, i opened recovery mode, choose restore, and i selected an old back up to restore, i thought it would bring my phone to stock.
But then whenever i turned my phone on it would crash with the AOKP start animation half blank, like the bottom half of the screen is completely black.
I googled "my xperia phone is bricked" and i heard that i can flash stock ftf to restore the phone, unfortunately flashtool gets stuck at around 8-13% percent every time.
I tried MANY different versions, many stock roms, turned off my anti virus, changed the cable, booted into safe mode with networking, it still lags. :crying::crying::crying:
Now whenever i boot it up it shows a phone with a warning sign next to it
I looked these forums up and someone suggested that i relock my bootloader and try the Sony update tool, i tried it but it says phone is already up to date
Now my phone is dead, battery ran out and it doesn't show the battery animation when i charge it, does that mean it's not charging?
Please help me, i just want to flash a stock rom and unroot it so i can sell it.
Click to expand...
Click to collapse
U shudnt have relocked bootloader
I thnk wht u are getting is a kernel problem :-/ but i am not sure
Try jst flashing stock kernel on the phone
Or maybe any kernel compatible with stock like lupus using fastboot
Sent from my LT18i
Use PC Companion's Support Center (if I am not mistaken) to repair your phone's firmware.
Someguyfromhell said:
Use PC Companion's Support Center (if I am not mistaken) to repair your phone's firmware.
Click to expand...
Click to collapse
PC companion keeps saying i should turn on my phone, i can't turn it on.
I flashed KTG kernel and now the warning sign doesn't appear, only the Sony logo, whenever i try to turn the phone on it just shows the Sony logo and freezes, i tried to get into recovery but i can't, the led doesn't flash so i can enter recovery.
Thanks though.
Driod_King said:
PC companion keeps saying i should turn on my phone, i can't turn it on.
Click to expand...
Click to collapse
Choose the option that you can not start up your device/repair your phone. It does not require you to turn on your phone.
Sent from LT18i.
Someguyfromhell said:
Choose the option that you can not start up your device/repair your phone. It does not require you to turn on your phone.
Sent from LT18i.
Click to expand...
Click to collapse
YES, it's working again, thank you very much!!!
I "repaired" with PC companion and it wouldn't start, it still lags at the Sony logo, but after repairing it with the pc companion i was able to flash stock ftf without any problem, it's very weird flashtool always lagged before, i think it's because i repaired it now, or maybe because i charged my phone over the entire night? can a low battery cause flashtool to lag?
Anyway that doesn't matter now, thanks again.
My phone is working again after flashing generic world stock ROM, now only thing remains, how do i unroot and relock the bootloader? or is it unrooted already since i flashed a stock ROM? :\
I just want to sell the phone but unfortunately rooted phones don't sell here, every salesman i met rejected me, i want to unroot the phone and relock the bootloader, i just want to make it look like a brand new phone, it's in an excellent condition hardware wise.
I heard factory reset would brick my phone so I will wait until the phone is done booting up and i will download root check and see, i will also check if the bootloader is locked or not from the service menu, after that i will update this post. :good:
EDIT 1: Okay this is very awkward, my phone's battery is completely empty, i have no idea why it's at 0% even though i charged it over the entire night???
Anyway once it's done charging i will check the root and bootloader condition.
Sorry for my bad English.
If you flashed stock firmware, then root is already gone.
And if PC Companion installed firmware to your phone, then bootloader is locked, otherwise PC Companion would have not worked.
If you are still sure, that bootloader is unlocked, check the tutorial in my signature, it includes information how to relock bootloader.

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