I received my Lumia 900 last Friday. The ATT app which allows you to monitor your usage and control your account would not let me login. I had an existing ATT account with a username and password for my account. After playing with tech support for a while, who told me that they were having problems, I still could not login. I removed the app and redownloaded it and it worked. Don't waste time if you can't login, just replace the app that shipped with the phone.
If you are talking about the myatt app it works for me.
Jsgross said:
I received my Lumia 900 last Friday. The ATT app which allows you to monitor your usage and control your account would not let me login. I had an existing ATT account with a username and password for my account. After playing with tech support for a while, who told me that they were having problems, I still could not login. I removed the app and redownloaded it and it worked. Don't waste time if you can't login, just replace the app that shipped with the phone.
Click to expand...
Click to collapse
The MyApp that shipped with the Lumia needed to update. Only thing, it didn't show up as an upgrade in the market until you click on it. Otherwise...works fine
Related
as someone who downloaded shazam in the market before they started charging for it, i always had unlimited tagging with the free version of the app...and it always carried between whatever ROMs i had installed on any given day.
since upgrading to the nexus, i can't get it to give me unlimited back. i tried restoring a titanium backup from my incredible, that also didn't work. still waiting to hear back from their support team on it...
has anyone who was grandfathered into the old shazam app gotten unlimted tagging to work?
I had the same problem, but fortunately I bought Soundhound when it was .10 for the 10 billion download sale.
I've had soundhound for a while now, got it when it was the free app of the day on amazon. If I would've known this was gonna happen though, I would've bought shazam encore when it was 10 cents. I very much prefer shazam.
Has anyone been able to get unlimited tagging working?
Sent from my Galaxy Nexus using Tapatalk
They actually just responded to my email outlining how to get it transferred to the new device...I'll post it here for anyone who might need it. I'm going to email them later tonight with my info, we shall see if they honor their own policy.
-----
I've received a new Android handset, can I transfer my free/unlimited app to my new handset?
Users who’ve downloaded and setup the free Shazam app prior to the 13th July 2010 can now keep their unlimited tagging status when switching to a new Android device. Note, users who purchase Shazam Encore can re-download Shazam Encore from the Android Market free as long as they use the same Google account on their new device.
To keep your unlimited tagging status, follow the steps below.
1) Note down the IMEI number of the Android device which had Shazam installed with unlimited tagging.
Trouble finding your IMEI? • If you still have the original device, the IMEI number can be found under Android Settings> About Phone> Status > IMEI. • The IMEI will be printed on a label on the device, usually under the battery. • Your carrier may also give you this information from their records if you have sold your device or lost it. • It may also be found located in/on the handset's original packaging.
2) Launch Shazam on your new device and click on Settings>About Shazam
3) Click the email address link ([email protected]). This will open up a pre-populated support email (containing your current MEID/IMEI) using your preferred email client.
4) Change to Subject text to “Android: Transfer Unlimited Tagging”
5) At the bottom of the mail, enter the IMEI number of your old device which was granted unlimited tagging.
6) Select Send
If our records indicate you were granted unlimited tagging on your old IMEI, we will transfer the same status over to your new device. Please note: Your old device will be reverted back to limited user status.
Not that this is of any help but I always thought that feature was tied to your google market account. I would have shazam grandfathered installed to multiple devices and all would show unlimited tagging. Did they recently change it? Not that shazam (non encore) shows up in my market for me anyways.
staticx57 said:
Not that this is of any help but I always thought that feature was tied to your google market account. I would have shazam grandfathered installed to multiple devices and all would show unlimited tagging. Did they recently change it? Not that shazam (non encore) shows up in my market for me anyways.
Click to expand...
Click to collapse
It is if you bought shazam encore...this is for people who had shazam before they started charging for it...
Sent from my Galaxy Nexus using Tapatalk
I just got a new Lumia 900 (I love it!). To my surprise, While setting it up, I was not asked for the activation code (on another phone, it was always asked, and the one associated with my live account was always accepted). Is this normal? the fact is that I can get to the market place, download apps, but whenever I try to get to my account settings on the windowsphone web site, an error ("ooops, cannot go to this page presently, try later...") comes up, so I cannot reinstall the apps I had purchased previously (through the web page or the Reinstaller app).
Again, is this normal? if not, What can I do to have access to my old apps? thank you
J Fortes said:
I just got a new Lumia 900 (I love it!). To my surprise, While setting it up, I was not asked for the activation code (on another phone, it was always asked, and the one associated with my live account was always accepted). Is this normal? the fact is that I can get to the market place, download apps, but whenever I try to get to my account settings on the windowsphone web site, an error ("ooops, cannot go to this page presently, try later...") comes up, so I cannot reinstall the apps I had purchased previously (through the web page or the Reinstaller app).
Again, is this normal? if not, What can I do to have access to my old apps? thank you
Click to expand...
Click to collapse
i am using Lumia 900 and i moved from HD7 to this, just used my Windows Live ID, did not ask me any activation code???? i am in singapore...
And i LOVE this phone as well, best phone ever..
WP7 phones typically do not ask for activation code unless something goes wrong with your live ID. I have never been asked any activation code for all four of my WP7 phones.
nice
nice live....
I don't think they allow re-download paid apps onto another phone (which literally means you paid once for two users).
yaiba60 said:
I don't think they allow re-download paid apps onto another phone (which literally means you paid once for two users).
Click to expand...
Click to collapse
They do. IIRC, it is up to 5 phones at the same time. They all have to sign in to the same Live ID which means you have to share live contacts, calendar and email among those phones. Android is the similar (not sure about iOS but it probably is the same).
Correct. For the OP, hard reset your phone and try again. Login with the same Windows ID you used to download/purchase the apps the first tine and they will all be available.
Btw, for paid apps, there will be an option to purchase. Don't be afraid to click it. If you previously purchased the app, it will ask if you want to redownload. If you didn't purchase previously, if will ask you to confirm.
Sent from my Lumia 900 using Board Express Pro
I'm using version 3.10.10 of the Google Play Store, on a stock unrooted E4GT, and every app I try to purchase won't give me the option of billing to Sprint. A couple of weeks ago the option was there, but now it won't let me choose that.
I've tried contacting Sprint to see if my wife turned the option off or something; she hadn't. Sprint says that some app developers choose not to allow carrier billing, that the choose to be paid via a credit card or Google Play balance. My account is in good standing, and the spending limit is not exceeded, and the account is opted in for Carrier Billing, and I'm using 3G, not wifi, to purchase. I've also cleared the cache and data of Google Play Store, Google Play Services and Google Services Framework apps, but that didn't help.
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=167794 also says "Your device must be provisioned for use with direct carrier billing." how do I check that it is provisioned to do so?
Is anyone else experiencing issues when billing to Sprint when trying to purchase an app?
Can someone try to select Bill to Sprint on an app and let me know which ones work so that I can see if it's my phone or something else, please?
Hmm...
I've just contacted Sprint again and they still tell me that my account is in good standing, no outstanding charges and not over the spending limit. I even tried using an alternative Google account in case something was wrong with mine, but the option still isn't there. I'm using the stock OTA FI27, and build 3.10.10 of Google Play Store.
Could it be the version of Google Play or maybe FI27 that won't allow Carrier Billing?
I am also having this problem. I have tried on Blue Kuban (FI27) and on FL16. Anyone have Carrier Billing working?
Note, I did try on 3G and had my wifi off.
---------- Post added at 02:15 PM ---------- Previous post was at 01:26 PM ----------
I had problems editing the message above. But it seem's Sprint has disabled Carrier billing?
Takenover83 said:
Sprint: We received your information and will connect you with a Chat Specialist soon.
Dale J.: Let's move this chat and make it a window of its own. It will enable you to view other Web pages while we chat.
Simply click the white Yes button below now.
Dale J.: Thanks for moving the chat window.
Dale J.: Can you please provide more details of the question?
You: I would like to enable Carrier Billing for purchases on the Google Play Store via my Android phone.
Dale J.: Ok
You: I tried once, and it was refunded because the feature was not enabled?
Dale J.: Please let me check this for you
Dale J.: Please allow me a few moments
You: This is the message I got when I tried. "Your order has been cancelled by Google because your carrier billing account was not authorized."
Dale J.: Ok
Dale J.: Please let me check
Dale J.: Few more moments please
Dale J.: Thanks for your patience
Dale J.: I have checked the account details and there is no such issue with the account , it seems to be a temporary technical error , I would request you to please try to purchase it again and please let me know if you are facing any issue. I will be online with you
You: One other problem I was having. On my 2nd line, I had the option to purchase via carrier billing. On my first line I did not. After I tried one time on my 2nd line. The option disappeared.
Dale J.: Ok
You: Now I do not have the option to purchase via carrier billing on either line via the Google Play store. All I see is Add Credit Card or Redeem code. Where before there was a option to purchase via Carrier Billing (Sprint).
Dale J.: Please let me check this for you
Dale J.: It seems to be a technical issue with the online account that is why you are not getting the option. I will transfer you to a Technical Support chat specialist.
Please allow me a few moments
You: Here is another error I got. But the order was not canceled within 7 days, more like 15 seconds after I made the order. "An attempt to charge $0.99 to Sprint USA ********** failed. You must update your payment information within 7 days or your order will be cancelled."
Dale J. has left the chat
You are being transferred, please hold...
Agent Lauren E. enters chat
Lauren E.: Thank you for contacting Sprint. I am happy to help you. Please give me a moment to take a look at your account.
You: It must of tried to bill a secondary payment method after carrier billing failed.
Lauren E.: I'm sorry to see you are having this problem. Please allow me a few moments to look into this for you.
You: No problem.
Lauren E.: I am seeing here, that you account does not have the bill to account feature, this actually that Sprint disabled about 6mo-1yr ago. It is not something I have the ability to change for you, I do apologize for the inconvenience. In order to make purchases from the Google Play store, you will need to use an alternate method of payment.
You: So Sprint has disabled Carrier Billing?
Lauren E.: Yes, that is correct.
You: Ok thank you. That is all I needed.
Lauren E.: No problem.
Click to expand...
Click to collapse
I literally read this thread, went to the play store and bought a song and billed it to Sprint. Strange.
Sent from my SPH-D710 using xda app-developers app
themisterwilson said:
I literally read this thread, went to the play store and bought a song and billed it to Sprint. Strange.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I figured I was being lied too... Still makes me wonder why it is not working for me. What rom are you running?
I remember sprint was ending carrier billing when I had my og epic. But honestly I still have the option as I still use it all the time. How long have you been with Sprint? I've been with them for ten years so maybe they grandfathered us long time customers to keep the option?
Edit: Just did a search and couldn't find anything about them ending carrier billing. I guess it was billing phone purchases to your account that they ended. And my search results suggest Google added carrier billing to google market for Sprint. Guess it's your phone. Maybe you opted out by accident. I know I had to agree to terms and conditions when I first tried using it.
Sent from my SPH-D710 using xda app-developers app
I didn't even know this was an option until I saw this thread. Pretty nifty, but I'll keep charging to my debit card, my Sprint bill is large enough as it is.
Sent from my SPH-D710 using xda app-developers app
I know in my area, I tend to roam alot on Verizon. Maybe that has something to do with it. Anyone able to do carrier billing with wifi on?
I bill Sprint weekly. Only issue I have ran into is Sprint has to check for acct over regular data not wifi so if you're in a location with crappy or spotty data it will give issues. I can't at work even though I'm on wifi but as soon as I'm home where I get service I'm fine. I called them a few weeks back about it not working sometimes.
Sent from my SPH-D710 using xda premium
Also remember only some apps will allow you to charge sprint. Some app devs don't want to wait for the money or just choose not to do it.
sent from MY BAD A$$ ET4G
patrao_n said:
Also remember only some apps will allow you to charge sprint. Some app devs don't want to wait for the money or just choose not to do it.
sent from MY BAD A$$ ET4G
Click to expand...
Click to collapse
I have tried clicking around on several different app's. Even made sure I was connected to a Sprint Tower via Netmonitor. I just can't get the option to bill Sprint.
I forgot I created this thread. I still haven't been getting carrier billing to work. Even apps that previously allowed carrier billing are not allowing it now so the other day I contacted Sprint again via webchat and was told that it's because I haven't been a customer for 3 months, and new customers have to wait three months. So I'm going to try on January 8th and see what happens. What I don't understand is why the option previously showed up when I wasn't allowed.
Temporary Fix
mewikime said:
I forgot I created this thread. I still haven't been getting carrier billing to work. Even apps that previously allowed carrier billing are not allowing it now so the other day I contacted Sprint again via webchat and was told that it's because I haven't been a customer for 3 months, and new customers have to wait three months. So I'm going to try on January 8th and see what happens. What I don't understand is why the option previously showed up when I wasn't allowed.
Click to expand...
Click to collapse
Sorry, just found this thread. Google Play, version 3.10.10, seems to have removed the option to bill carriers. At least that is the case with my version and my carrier (AT&T). If you go to application settings, and clear the cache/data for the play store, and then choose "uninstall updates", it will revert to the version that came on your phone. You'll be able to sign in and bill to your carrier, however, the play store will update itself shortly after. I haven't found a way to prevent the play store from updating itself on these new versions, so this is the only way I know. Sorry it's not a cure and only a temporary fix!
Threezees said:
Sorry, just found this thread. Google Play, version 3.10.10, seems to have removed the option to bill carriers. At least that is the case with my version and my carrier (AT&T). If you go to application settings, and clear the cache/data for the play store, and then choose "uninstall updates", it will revert to the version that came on your phone. You'll be able to sign in and bill to your carrier, however, the play store will update itself shortly after. I haven't found a way to prevent the play store from updating itself on these new versions, so this is the only way I know. Sorry it's not a cure and only a temporary fix!
Click to expand...
Click to collapse
I still have my bill to carrier option even on 3.10.10. Maybe Google and your carrier just don't like some of you guys! Jk lol
But here, I screened capped me doing some purchases. Well acting like I was anyways
Sent from my SPH-L900 using xda app-developers app
All of a sudden i get verifying account and then "my phone is not eligible" when trying to turn on carrier billing. Anyone who had problems ever resolve this issue? Im not late on any bills, no carrier blocking, reset phone manually, deleted account on google wallet, no roaming, not on wifi, switched to 3g only...... I even logged in on another phone with my account in the play store and it works! I still cant get carrier billing to work!
hello. i hope this is under the right place! if not, i do apologize. i have two at&t samsung galaxy s3 phones, both running jelly bean. one is mine and the other is under my account (relative). i have purchased an app for my phone call phonelocator pro. seems to be a good app for the desperate times when you lose your phone! i installed it on my phone with no issues, and it works flawlessly! however, i signed in under my email address on the second phone (my relatives phone under my account) and downloaded the app and installed it with no issues. after installing the app on my relatives phone, i ran the app so i could fill in all the proper info. i figured at the time that i could use my relatives info (email address) and that would be that. a couple of days later i received an email from the company saying that i could not have multiple email addresses for the app and that the official email address (the email address used to purchase the app) would have to be used. i said, ok, no problem! i went to go back in to put my email address and correct the issue but it wouldn't let me. it keeps saying "error, this phone is registered with another email account". i tried every option in the setup wizard, but nothing works. i contacted support (about 7 times) for the app and in the end they told me that i would basically have to format and recover my phone to factory settings. i find that hard to believe. has anyone ever heard of this? does anyone else have this app and know an alternative way to correct this issuse? i unstalled the app and reinstalled and it did the same thing. i can't see putting factory settings if the email address is already registered to this phone. anyways, any help would be appreciated! thanks USCS30
so i got an email from google today saying that someone tried to log in to my account from china. Obviously it couldnt be me, so i reported it and immediately changed my password and enabled two step verification. But still, i would rather stay on the safe side and use a completely new account. Normally i would do just that without a seconds though, but i have paid for apps with this account. so i was wondering if it would be possible to transfer those apps to a new account.
TheAtheistOtaku said:
so i got an email from google today saying that someone tried to log in to my account from china. Obviously it couldnt be me, so i reported it and immediately changed my password and enabled two step verification. But still, i would rather stay on the safe side and use a completely new account. Normally i would do just that without a seconds though, but i have paid for apps with this account. so i was wondering if it would be possible to transfer those apps to a new account.
Click to expand...
Click to collapse
You need to email each developer for the paid apps. They will have you verify some things and get you the app on your new account.
Sent from my SGH-M919 using Tapatalk 2
Towle said:
You need to email each developer for the paid apps. They will have you verify some things and get you the app on your new account.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
tedious but doable, guess ill start that process in the morning