[Q] Slow data speed on 3 UK - any fixes? - HTC One X

Hi all,
I’m having really poor signal and slow internet connection on 3 network around North London area in the open (2/3 bars), and no data connection inside my house even in rooms with large windows. I’ve spend 2 hours on the phone with 3 technical support yesterday trying to solve this problem without any success. They are currently looking into this to see if they can fix it for me in the next couple of days.
I’ve tried the 3 sim in my Note with similar slow speed, so I can assume the handset is fine, and it must be a problem with 3 network. But since the 3 operator told me they have excellent coverage in my area and there is no engineering working taking place, I’m guessing this is the speed I can expect on their network, which is a shame since I choose 3 mainly for the unlimited internet package.
I’ve add couple of screen shots between Vodafone sim in the Note against 3 sim in the One X. The shocking thing is the 3 speed is much better than yesterday where it never reached over 1 mbps down.
Can somebody share some 3 network speed around north London please and any suggestion on how to solve this is greatly appreciated.
Many thanks for reading this long post, and happy Easter everyone.

3 is the slowest network in the uk it is well known thats why they offer cheapest plans. Personally i would have got a free payg sim from them first to test data speeds. Only thing u can do is send it back if u have a cooling off period

snowwhite007 said:
3 is the slowest network in the uk it is well known thats why they offer cheapest plans. Personally i would have got a free payg sim from them first to test data speeds. Only thing u can do is send it back if u have a cooling off period
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I did brought the One X as pay as you go from them with £15 p/m rolling contract. My plan is wait after Easter and if the problem is not solved, I'll ask for 3 to cancel my rolling contract and unlock the One X for free so I can use it on other networks.
I'd like to stay on 3 if they can match Vodafone speed, as I want to stream music from Google and upload pictures to Dropbox due to the limited storage space on the One X.

What kind of speeds are you getting? I've been with Three for a while now, and always had good data speeds and connection APART from when I am up near Hampstead, which might be where you are.
Anyway, these are the speeds I am getting in West London

Bigmille said:
Hi all,
I’m having really poor signal and slow internet connection on 3 network around North London area in the open (2/3 bars), and no data connection inside my house even in rooms with large windows. I’ve spend 2 hours on the phone with 3 technical support yesterday trying to solve this problem without any success. They are currently looking into this to see if they can fix it for me in the next couple of days.
I’ve tried the 3 sim in my Note with similar slow speed, so I can assume the handset is fine, and it must be a problem with 3 network. But since the 3 operator told me they have excellent coverage in my area and there is no engineering working taking place, I’m guessing this is the speed I can expect on their network, which is a shame since I choose 3 mainly for the unlimited internet package.
I’ve add couple of screen shots between Vodafone sim in the Note against 3 sim in the One X. The shocking thing is the 3 speed is much better than yesterday where it never reached over 1 mbps down.
Can somebody share some 3 network speed around north London please and any suggestion on how to solve this is greatly appreciated.
Many thanks for reading this long post, and happy Easter everyone.
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Click to collapse
I have posted a thread about weak signal too - and I am on Orange.
Also, I assume three are quite slow anyway - and I doubt the unlimited plans help them out there.
*Also, feel lucky my average speed where I live is 1.9mbps on a mobile connection! Your old speed on Vodaphone is the same as my speed on broadband

On the brightside your ping seems to be better

OysterCatcheRR said:
What kind of speeds are you getting? I've been with Three for a while now, and always had good data speeds and connection APART from when I am up near Hampstead, which might be where you are.
Anyway, these are the speeds I am getting in West London
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Thanks.
I work near Hampstead, so that is not good new, have to do some more tests when I'm back to work after Easter. I live in Barnet with is 7 miles further North.
I'll be happy to get 4-5 mbps down, 1 mpbs and ping around 200 ms, this way I can stream music and upload photos.
DomCowell said:
I have posted a thread about weak signal too - and I am on Orange.
Also, I assume three are quite slow anyway - and I doubt the unlimited plans help them out there.
*Also, feel lucky my average speed where I live is 1.9mbps on a mobile connection! Your old speed on Vodaphone is the same as my speed on broadband
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Click to collapse
The One X's WIFI signal seems no worse than my other mobile devices, and my 3 sim works just as bad in my Note, so I'm no sure about One X mobile signal strength.
I'd stay with Vodafone except they only allow 1GB p/m max for data usage, I think I'll try out Talkmobile as they use Vodafone network and have larger data allowance.
renegade1488 said:
On the brightside your ping seems to be better
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You should see the results from yesterday, I was getting ping delay up to 2049 ms.

Bigmille said:
Thanks.
I work near Hampstead, so that is not good new, have to do some more tests when I'm back to work after Easter. I live in Barnet with is 7 miles further North.
I'll be happy to get 4-5 mbps down, 1 mpbs and ping around 200 ms, this way I can stream music and upload photos.
The One X's WIFI signal seems no worse than my other mobile devices, and my 3 sim works just as bad in my Note, so I'm no sure about One X mobile signal strength.
I'd stay with Vodafone except they only allow 1GB p/m max for data usage, I think I'll try out Talkmobile as they use Vodafone network and have larger data allowance.
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Wifi signal has been excellent - just mobile data signal has been really shoddy (generally 1/2 bar max - getting 3/4 on my Milestone)

DomCowell said:
Wifi signal has been excellent - just mobile data signal has been really shoddy (generally 1/2 bar max - getting 3/4 on my Milestone)
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Same here, 1 or 2 bars out of 5 inside of the house with no data connection, and 2 to 3 bars outside. I think it is a problem with 3 and not the phone as I'm getting the same poor signal with 3 sim in my Note, where as the Note gets full bars with Vodafone sim in it.

I made a speedtest today in a well covered area and I am impressed. ;-)
Country: Austria
Operator: Drei (Three)

hmm this seams quite worrying, is this typical speed for people one 3? I thought they had their network HSDPA+ enabled so should be seeing good speeds provided you had the signal.

I am getting about 8Meg down and 3Meg up. I have never seen such high upload speed before I got the One X....download speed seems much the same.
Also I have noticed that the One X seems to show fewer signal bars than previous handsets I have used but still works in all the same places. The One X drops to 3G data vs HSDPA(+) when not much data is passing through to save battery power.

I can't comment on the signal strength in London, but I travel between Lincolnshire - Hull and the coastal regions (Bridlington, Withernsea, etc) and in most locations, even if the signal isn't the strongest, the speed is blisteringly fast.
This is a test I just ran and I wasn't even on a 3G signal, only 2 bars on H.

hmm sounds to me then like the may have a few cell sites that need a back haul upgrade on their fibre links.
Probably to be expected in London and other area's with high population density.

Guys you get some good speeds on 3 compared to T-Mobile network 0.46 download, 0.13 upload. This is obviously within my house and signal has always been poor.

Got about 3Mbps down and 1.5Mbps up average in Salford on 3 UK. Pretty decent to me.

My results were from sitting in my living room.
Sent from my HTC One X

These are my results from North West England, indoors -
Download: 5.37 Mbps
Upload: 1.56 Mbps
Ping: 160 ms
Though it does vary a bit.

I went back to the 3 store this afternoon to get a new micro sim card, as the original sim card was cut by the staff from a normal sim, so there might be a chance it wasn't cut properly.
However, the phone with the new sim still produce slow data speed of less than 1mpbs down and 0.05 mbps up. The interesting things is while in the 3 store the speed test was over 6 mpbs down and 2 up with 78 ms ping.

im on 3 and i live in a little village in the middle of no were, and my speeds are very fast have never had an issue with my 3 network at all.

Related

How can I get internet speed 7.2Mb?

Is there any rom or program can make the internet speed on HTC DIMOND 7.2mb instead of 3.6mb?
Thanks very much.
you need a service provider that will provide 7.2mbps in your area (not many provide that atm in UK, but i know orange are expanding it up to 7.2 over the next year) either vodaphone uk or t-mobile uk do it, google it as it depends on your areas coverage.
JanDaMan said:
you need a service provider that will provide 7.2mbps in your area (not many provide that atm in UK, but i know orange are expanding it up to 7.2 over the next year) either vodaphone uk or t-mobile uk do it, google it as it depends on your areas coverage.
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Click to collapse
vodafone is already 7.2mbps and three are gonna do it before christmas if they cant they are definattely gonna do it on the first quarter of 2009
Unfortunately, saying that the diamond(or any device using the 3G network) is capable of 7.2mbps is not really correct. Sure, the device itself is very much capable of receiving data at these speeds but the latency in the network itself will never provide that speed, unless perhaps you're sitting three feet from a transmitter...
Basically, even though you're paying for "7.2mbps" you'll never see those speeds in real life...
Oh, and I don't really think that this question belongs in the "Diamond ROM development" section.
7.2 long long way away dude. i have tried vodafone 7.2 from many different locations and using a 7.2 mbps modem the best i have achived is maybe 3mbps but not a solid speed, avrage speed is about 1-2mbps, so 7.2bmps true speed will be achived when, the networks advertise 48Mbps lol.
anyway you dont need that speed on the phone, 1mb is enough mos of the times,
unless you want to stream HD media..
Guys...7.2 is obviously a "dream" for me...considering I'm still with the "E" = Edge under my local ISP DIGI MALAYSIA! Argh!!
and sometimes i can't get 90% of the EDGE speed too
Can i just add to this... MOST servers do not upload more than 1mb/sec.. so how do you expect to download @7.2mb... Not possible, until servers start to upload at those speed you are not going to be able to download @7.2......do you believe mobiles would be fast than a fixed line... Yrs from that happening I'm afraid...!
fyew-jit-tiv said:
Can i just add to this... MOST servers do not upload more than 1mb/sec.. so how do you expect to download @7.2mb... Not possible, until servers start to upload at those speed you are not going to be able to download @7.2......do you believe mobiles would be fast than a fixed line... Yrs from that happening I'm afraid...!
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mine is comparable with my broadband actually. obviously the rendering on my firefox is faster but the phone is not that far behind on less demanding web pages
I here provide the Tips & free software site http://www.vclcomponents.com/s/0__/need_for_speed_undercover_htc_diamond for increase the Internet speed of the HTC..Then check the speed of the Internet using the site http://www.ip-details.com/internet-speed-test/ in the Mobile Browser.
The only way you'll ever get 7.2mps is by sitting on the mast, at 3am with no one trying to use a mobile in the surrounding 25 mile radius.
Oh, and 3 are not going to have 7.2 before christmas. We've had them in at work today and they're having to talk nicely with T-Mobile so they can improve their network coverage. They have 3.6mps, quote 2.8mps as an average but they want to get away from "HSDPA" as they know it'll never work properly on their network.
... They did however quote by 2010, they should have 14.4mbps
... Now thats a pipe dream...
Alasio said:
The only way you'll ever get 7.2mps is by sitting on the mast, at 3am with no one trying to use a mobile in the surrounding 25 mile radius.
Oh, and 3 are not going to have 7.2 before christmas. We've had them in at work today and they're having to talk nicely with T-Mobile so they can improve their network coverage. They have 3.6mps, quote 2.8mps as an average but they want to get away from "HSDPA" as they know it'll never work properly on their network.
... They did however quote by 2010, they should have 14.4mbps
... Now thats a pipe dream...
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hi,
In Denmark, they already started with the 16 Mbit on 3 network, but as we all know, it is not practical. it is just teoritical.
lomo2002 said:
hi,
In Denmark, they already started with the 16 Mbit on 3 network, but as we all know, it is not practical. it is just teoritical.
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You guys on the continent get the best... Higher speed home bband connections, the UK average being <8mps, there's more money pumped into the development of the mobile networks including city-wide WiFi and we just get screwed.
3 claimed today in their presentation to have 14.4mps under testing inside certain cells in the UK, but didn't seemingly know where. That coupled with the Virgin Media testing of their 200mps connection, well... Will wait to see...
The only "decent" connection in the UK (personal experience) is T-Mobile as their parent company have pumped the most money into cell development but still its completely lacking. Look at the current Orange & T-Mobile merger that's on / off... 3 in the UK have so little 3G coverage they have had to make a deal with T-Mobile so they can use their backbone and masts for transmitting their signal, else they're never going to get anywhere with signal coverage.
But either way, the lack of cells in the UK coupled with a poor backbone simply means that speeds are too unstable in the UK to ever get the full 7.2mps stable.
Actually the all the tier one UK networks (Vodafone, O2, Orange, T-Mobile) support 7.2 in various locations around the country - the issue we will always have is contention.
The certainly won't admit it but only the first 6 or 7 connections to a mast have any chance of reaching 7.2 - after that it drops off dramatically. When you get up to 30 then your down to GPRS speeds. As someone pointed out, the only way to reach anywhere close to the potential 7.2 is to sit under a mast a 3AM and hope that no one else in the vicinity is online too.
T-Mobile, Orange and 3 will always win out when it comes to contention as they run on an 1800 MHZ network as they came late to the game in the UK. 1800 has a shorter range and therefore T-Mobile put up many more masts to compensate - 3 for every one mast that Vodafone put up on the older 900MHZ network. The Vodafone network will punch out much further from the mast which works better in more isolated areas but in urban or densely populated areas, T-Mobile's 3 masts to Vodafone or O2's 1 mast will always give a better experience.
At the end of the day its swings and roundabouts and experiences are so localised that its not worth swapping networks to improve speed unless you intend to stay always in the same location and never go out the front door.
I've been using mobile data on all four networks all over the UK over the last few years and the only thing I can guarantee is that Orange (which has stupidly been my sole personal network provider for over 15 years) will always be the worst of the lot!!!
Their data network is honestly shocking and with all the outages I've experienced this year I would say that the network is really struggling - actually I think most of them are going that way - and it will be a relief if they do actually join forces with T-Mobile.
Anyway this rant has been building up for some time - anyone else experienced the networks performance getting worse this year particularly?
I blame all the new iPhone users myself!!! LOL
Alasio said:
... 3 in the UK have so little 3G coverage they have had to make a deal with T-Mobile so they can use their backbone and masts for transmitting their signal, else they're never going to get anywhere with signal coverage.
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Actually it was announced recently that 3 have the most comprehensive data coverage in the UK at the moment!
Yeah sorry, you'll probably never see 7.2Mb, just like you never get full internet speed it's always 'up to xxMb'
If you live near a mast then yeah signal should be good but probably 5-6Mb at most you would get. (If)
You can follow the tips in the site tips to speed up 7.2mb interent for increasing the speed of the Internet then you can check the Speed in the site http://www.ip-details.com/internet-speed-test/Internet Speed Testyou will know the Difference.
Your tips are useful...

T-Mobile 3G Users Welcome to HSPA 7.2 Mbps

So anybody who gets T-Mobile 3G now is able to take advantage of The new upgraded HSPA 7.2Mbps 3.5G network. Phone that are able to take advantage of this are the HTC G1, HTC MyTouch, HTC Dash 3G, HTC Touch Pro 2, Samsung Behold 2,and I believe the Blackberry 9700.
Check your speed using you phone browser at www.mobilespeedtest.com
Here is my speed in Miami, Fl.
Must not be in every market. 3g In phoenix seems to top out around 250kbps...at least right now.
Should in all 3G markets. It might be rolling out to different cities throughout the day.
http://www.tmonews.com/2010/01/t-mobile-officially-upgrades-to-hspa-7-2mbps/
Also try doing the 1Mb or larger test.
Yeah you're probably right. I'll just keep checking through the day. These speeds will nearly make the fee for 3g worth it.
Mine is 541kps, is that good? lol Have no idea about phone speeds.
The way ISPs advertise speeds is in bits. When we download is its bytes. So 7.2MBPS should be equilvalent to 7200 / 8 = 900 Kbytes a sec. So 900kbps should be max on our phones which is in between dsl and cable modem speeds. This is of course on the Tmobile Network. The fastest I got on my Tmobile TP2 was 800kbps full 3G bars.
I'm in the Tampa Bay area with full 3g bars. I did the 1MB test and got 717kb's per second. Not sure how to tell if I improved from before tmobile "upgraded" to hspa
mpicart said:
I'm in the Tampa Bay area with full 3g bars. I did the 1MB test and got 717kb's per second. Not sure how to tell if I improved from before tmobile "upgraded" to hspa
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Sound just about right for 7.2MBPS.
WOW!!!! 6283 kbps here in PA
i have 727.273 with about 2 bars..is that good?
michealmyers said:
i have 727.273 with about 2 bars..is that good?
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Me too, just about the same, which is an upgrade at least 50% from before. I can't wait to try it out at work tomorrow with a full signal!!!
1774kbps in phoenix right now...pretty decent...
I have always used :
http://www.dslreports.com/mspeed?jisok=1&more=1
However the site posted here gives me much better results, so I think I prefer it. Bit odd though.
Ok guys. When you test it out it gives yous the small download test. You need to retest at 2Mb or higher to see the real speed. I used the 7Mb test to test my connection and was consistently getting 6500Kbps - 7000Kbps
I noticed quite a difference between Opera and Opera 10 Beta. What's the most accurate browser to use?
To get a "true" test I use Internet Explorer
Too bad all this speed won't mean **** because our CPU is slow. You will only take advantage of these speeds when you tether to your computer.
Not sure the test is reliable, got so many reading on my end. 700+kps, sometimes 25kps (huh????) sometime 650++, etc.
I've tried 3 times using dslreports simple mobile test. 1MB and got
~700kb
~800kb
~900kb
thaddyusmaximus said:
I've tried 3 times using dslreports simple mobile test. 1MB and got
~700kb
~800kb
~900kb
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Click to collapse
Yeah I'm now getting all over this range.
I am unable to test with PIE for some reason though. Just hangs at "running test"

how is it possible that 2 phones, running same network, different speeds

so i tested two galaxy nexus phones right next to each other running same network using speedtest.net and got much different speeds. one was averaging around 7 mbs, the other was 10 mbs. That's a big difference. how could this be? i switched the sim cards and one was still faster.
wasya152 said:
so i tested two galaxy nexus phones right next to each other running same network using speedtest.net and got much different speeds. one was averaging around 7 mbs, the other was 10 mbs. That's a big difference. how could this be? i switched the sim cards and one was still faster.
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Never EVER run two same network phones speed tests at the same time. You are effectively splitting the carriers bandwidth coming from the tower you're connected to. It's common sense.
Do yourself a favor and run one test at a time connected to the exact same server and then compare.
This is far from scientific lol. You need to do several tests with one then the other and average all the results to get a decent comparison. Even then you could have problems. There could be hundreds of other people accessing things on the network/tower site which leaves you with less than accurate results.
milan03 said:
Never EVER run two same network phones speed tests at the same time. You are effectively splitting the carriers bandwidth coming from the tower you're connected to. It's common sense.
Do yourself a favor and run one test at a time connected to the exact same server and then compare.
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Click to collapse
i did not run at same time. i ran one and then the other. i noticed that when i ran together, it got messed up. so i ran the test in sequence.
martonikaj said:
This is far from scientific lol. You need to do several tests with one then the other and average all the results to get a decent comparison.
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i ran maybe like 12 tests. each time one phone was getting higher speeds consistently than other. it wasn't like it was less than 1 mbps apart. it was like 3 mbps apart. i'm kinda upset because the display on mine is much better. the other one seems to have a yellow tint to it, but it's twice as fast as mine most cases.
As said, you need to run several tests over several hours and several days. Then take an average.
Sent from my iPad 2 using Tapatalk
wasya152 said:
i ran maybe like 12 tests. each time one phone was getting higher speeds consistently than other. it wasn't like it was less than 1 mbps apart. it was like 3 mbps apart. i'm kinda upset because the display on mine is much better. the other one seems to have a yellow tint to it, but it's twice as fast as mine most cases.
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Click to collapse
12 tests is nothing. Look at my signature and 199 tests i've done just during the first week Rezound was released. Don't be so quick to judge the phone's RF performance.
Also make sure the APNs are exactly the same on both phones, put them both in airplane mode for a few minutes then back online so they hopefully connect to the same carrier/sector. Then try again.
but the phones are in the same location at the same time. shouldn't they get same speed
wasya152 said:
but the phones are in the same location at the same time. shouldn't they get same speed
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Click to collapse
No.
Read the third post in this thread..
Sent from my iPad 2 using Tapatalk
milan03 said:
Never EVER run two same network phones speed tests at the same time. You are effectively splitting the carriers bandwidth coming from the tower you're connected to. It's common sense.
Do yourself a favor and run one test at a time connected to the exact same server and then compare.
Click to expand...
Click to collapse
What are you talking about? lol
The carrier should have more than enough bandwidth to let 20 phones right next to each other get around the same speed (many more than 20, but just an example). It's ridiculous to think that the carrier isn't set up in a way that would allow that.
Using 2 phones directly next to each other will *not* negatively impact their speeds. That's completely ridiculous.
While I agree it shouldn't matter, but perhaps the tower is maxed out and only has 17mbps to give out...
Perhaps they are on two different towers. 2 different Sims.
Do the airplane mode trick and try swapping SIMs. Try doing 1 then the other repeatedly, of the course of several minutes and average.
The current test is too bland to find the culprit.
LG G2x - 2.3.7 CM7
Asus Transformer - 3.7 Revolver OC/UV
hotleadsingerguy said:
What are you talking about? lol
The carrier should have more than enough bandwidth to let 20 phones right next to each other get around the same speed (many more than 20, but just an example). It's ridiculous to think that the carrier isn't set up in a way that would allow that.
Using 2 phones directly next to each other will *not* negatively impact their speeds. That's completely ridiculous.
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Ok, I have no idea where are you from, but here in The USofA and especially in NYC if you try speedtesting two devices in front of the same tower you'll be seeing just about half the throughput you would normally see if one device was tested alone. In NYC for instance we have 4 carriers per AT&T tower and since AT&T is still using 16QAM you'll be maxing out at 14.4mbps. If you're connected on the same carrier/band, same tower and running two hspa+ devices at the same time you're seeing 7-8mbps max. And I'm talking it's you alone, 4AM, no one else on the carrier.
No need to get all emotional over this, it's a fact.
It could honestly be something as simple as when you ran the second test (or whichever was slower) the network was under a bit more stress. It can change every second, so a difference 20 seconds later could definitely be possible. I could run 5 tests in a row here on the same device and get a difference of around 20% between them.
What player911 said. Swap the SIMs, see if it actually is a phone issue. Could be one of your SIMs is just older and doesn't have the newer/faster APN info.
Actually, before swapping SIMs, check the APN info, see if you're using the same HSPA+ servers. I know some people were complaining about slow speeds and went to the AT&T store and asked for an Atrix (or 4G) SIM card and they got their speeds up. The older SIM had the older APN data (manually changing the APN info in the phone works too).
milan03 said:
Ok, I have no idea where are you from, but here in The USofA and especially in NYC if you try speedtesting two devices in front of the same tower you'll be seeing just about half the throughput you would normally see if one device was tested alone. In NYC for instance we have 4 carriers per AT&T tower and since AT&T is still using 16QAM you'll be maxing out at 14.4mbps. If you're connected on the same carrier/band, same tower and running two hspa+ devices at the same time you're seeing 7-8mbps max. And I'm talking it's you alone, 4AM, no one else on the carrier.
No need to get all emotional over this, it's a fact.
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That's weird because I used to live in Manhattan and used AT&T. My ex was on the family plan with me and we both had identical devices (iPhone 3GS, at the time). I'd run at least one or 2 sets per week at the same time and get around the same results in the apartment. Running them at the same time or running them consecutively had absolutely no effect.
Now I'm back in Cleveland and the same is true.
So *maybe* you're experiencing a random slowdown and you're attributing it to the hypothesis you've created. I'm not the one getting emotional (or defensive). It's ridiculous to think that the tower would only have 14.4Mbps to distribute across *ALL* of the customers using that connection. If you think that's true you should probably do a bit more homework into cellular network technology.
For reference, I just asked my father about this (I've been on the phone with him while writing this). He's worked at AT&T for 42 years (through its various iterations) and is currently one of the heads of the cellular upgrade division (mostly installing LTE hardware and such). He suggested you get a better understanding of how symptoms link to maladies before creating hypotheses.
Ever considered the hundreds of others in the tower area who are torrenting, downloading, streaming, etc, on an off many times in seconds of time?
7-10 mbps for each GSM handset is pretty darn impressive under any conditions...
The tower you are using isn't your own personal tower, you know...
hotleadsingerguy said:
That's weird because I used to live in Manhattan and used AT&T. My ex was on the family plan with me and we both had identical devices (iPhone 3GS, at the time). I'd run at least one or 2 sets per week at the same time and get around the same results in the apartment. Running them at the same time or running them consecutively had absolutely no effect.
Now I'm back in Cleveland and the same is true.
So *maybe* you're experiencing a random slowdown and you're attributing it to the hypothesis you've created. I'm not the one getting emotional (or defensive). It's ridiculous to think that the tower would only have 14.4Mbps to distribute across *ALL* of the customers using that connection. If you think that's true you should probably do a bit more homework into cellular network technology.
For reference, I just asked my father about this (I've been on the phone with him while writing this). He's worked at AT&T for 42 years (through its various iterations) and is currently one of the heads of the cellular upgrade division (mostly installing LTE hardware and such). He suggested you get a better understanding of how symptoms link to maladies before creating hypotheses.
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Click to collapse
Ok here we go again...
First of all iPhone 3GS was 7.2mbps device but it only had 384kbps upload speed which was so disproportionate and was effectively throttling the user experience and anything over 4.5mbps under the real world conditions was equivalent to miracle. So you shouldn't have any problems running multiple 3GSs on the same carrier.
Secondly, NYC is not an LTE market, they still run 16QAM network, as someone said earlier (17mbps per sector video: http://www.youtube.com/watch?v=73zZtMF95SU) their backhaul is not necessarily as hot as let's say Dallas or Houston. Why? Only AT&T knows that but NYC is probably one of their worst markets in the entire nation. So we have 4 carriers per tower, each one of them is 16QAM, which effectively caps you to 14.4mbps even on a 21mbps category 14 smartphone (video2: http://www.youtube.com/watch?v=YYkeSJH5uSM) . During the business hours when millions of users get on those 4 carriers, speeds are slower than EDGE. AT&T is lacking cell density, they need to refarm more unused spectrum, or simply deploy LTE to NYC right away before San Juan or Oklahoma City for instance.
You understood me wrong, I didn't say that a tower has 14.4mbps (21mbps) to distribute to everyone, I said one carrier/band is, and in most market you have more than one carrier. We have two 850Mhz and two 1900Mhz PCS carriers in NYC.
And while you're on the phone with your dad, mind asking him why there isn't LTE already deployed in NYC, SF, or LA before other non saturated markets like Oklahoma City, Athens, etc..
Thanks.
I tried swapping the sims. the speeds improved, but the other phone was still getting higher speeds. my phone was getting around 7 while the other one was 10. also, on that phone I've seen the speeds at 10 multiple times, but not once on mine.
I also went to tmobile and got a new sim card today. at same location, I have yet to see anything over 7 still. I'm pretty sure at this point its three phone.
here are the screen shots of the tests from my phone

T-Mobile Horrible Download and Upload speeds at home

I just switched over to Tmobile from AT&T and I'm having horrible download and upload speed. I got the phone last night and I have been consistently getting under 1 mbps download and upload. Sometimes speeds will go up to 5 or 6 (for a short time) but never more than that. Is this an issue with my new phone (LG G4) or congested network. I tried a factory reset and many reboots with the same result. Any help would be great. Thanks!!
The last speed test with 15 mbps was while I was at work, so this is only going on at my home.
Edit: I live in the San Francisco/Daly City area
Always check their coverage area
Sent from my Nexus 5 using xda premium
Coverage said excellent 4g lte coverage. Didn't think it would be this bad
silentbeatz said:
I just switched over to Tmobile from AT&T and I'm having horrible download and upload speed. I got the phone last night and I have been consistently getting under 1 mbps download and upload. Sometimes speeds will go up to 5 or 6 (for a short time) but never more than that. Is this an issue with my new phone (LG G4) or congested network. I tried a factory reset and many reboots with the same result. Any help would be great. Thanks!!
The last speed test with 15 mbps was while I was at work, so this is only going on at my home.
Edit: I live in the San Francisco/Daly City area
Click to expand...
Click to collapse
Look at the coverage map again and zoom in to street level. See what it says then
I live in Hayward and have been getting terrible T-Mobile speeds for a few months now. I called T-Mobile and they said they're updating the network in my area, that's it's been going on for a few months and should continue for a few more.
Cleared data cache and did a speed test and it was in the 20 mbps range (this was while on the phone with a T-Mobile rep). Subsequent speed tests after I ended the call were back to my unusually slow speeds. Going to give them another class this weekend.
I used to get great speeds, but now I'm not getting LTE speeds at all.
Sent from my LG-H811 using Tapatalk
Are you using the T-Mobile variant or the international variant?
here's my 4g speed test results, guess its your providers network and not the phone
mazroui said:
here's my 4g speed test results, guess its your providers network and not the phone
Click to expand...
Click to collapse
Wow! I pull 20 down/10 up on average. 50 down with 40 up would be freaking awesome!
Sent from my LG-H811 using Tapatalk
I also live in SF, coverage here sucks. Even in downtown.
i'm in Abu Dhabi tho, its all about provider/traffic
I'm just outside a Chicago a few miles. 2 miles away would be a Chicago Zip code less than 20 mins from the loop my speeds been crap for almost a year this is why I never upgraded added a data plan just the 1GB free didn't need alot but not going to pay for speeds where I'm only getting 1-3 at night and 0.50 -1 down during the day. The 4g speeds are better not much but they are. I only have 2-3 bars inside full signal outside but that does not matter. I just live in a ****ty spot but it's just not where I live I run into this alot on the go just around the area or a few miles away.
You know what's funny did a speed test around 1am got the same results I posted above just did one now and guess what. 30 down and 4.5 up I know other areas are faster but I can live with that and buy data if the other areas are about the same. I wonder if they finish the upgrade in the Chicago area or maybe mine ? I had to take another look to make sure I wasn't on Wifi but once I seen the upload speed I knew it wasn;t since my ISP is faster then that.
Just did a few test outside 4 or 5 bars in 5 different spots hit 19-47 down and 14-18 up looks to be decent finally.
I recently switched to T-Mobile as well. There is an area in my neighborhood where I can pull down over 70 Mbps!! If I move two or three blocks over towards my house though, it drops down to around 10-15 Mbps. I use WiFi in my house so I'm not that annoyed though.
Are the speeds horrible everywhere in your neighborhood? Are the speeds bad just INSIDE your house? What if you step outside? Remember T-mobile runs on higher frequency and maybe your house blocks the signals.
And now we are back to 1-3 DL tonight. Ha **** does not make sense.
BDestroyer8418 said:
And now we are back to 1-3 DL tonight. Ha **** does not make sense.
Click to expand...
Click to collapse
Where are you located? I'm down in Joliet, IL and I regularly pull this and sometimes like 95Mb/s
inick73376 said:
Where are you located? I'm down in Joliet, IL and I regularly pull this and sometimes like 95Mb/s
Click to expand...
Click to collapse
I'm by Midway just North of I-55 and Central Ave.
according to the signalcheck app im on LTE AWS B4
BDestroyer8418 said:
I'm by Midway just North of I-55 and Central Ave.
according to the signalcheck app im on LTE AWS B4
Click to expand...
Click to collapse
I'm on B4 also, Check to see if your on BW:15. Which is just 15x15, which equals more bandwidth.
inick73376 said:
I'm on B4 also, Check to see if your on BW:15. Which is just 15x15, which equals more bandwidth.
Click to expand...
Click to collapse
Yes BW 15. Just ****ty they might be doing upgrade's so I don't know. I just know it's always been crap and took a test again now to prove it 0.19 Down and 0.97 Up on LTE. So I don't know what that one test was the other day maybe they were doing some testing ? Because I hit 47 Down and 18 up on the one test. As I mentioned it don't matter much since I have Wifi at the house but I'd be pissed if I was paying any extra for Data and not getting something that's atleast usable. I'm sure my area will catch up in time.
silentbeatz said:
I just switched over to Tmobile from AT&T and I'm having horrible download and upload speed. I got the phone last night and I have been consistently getting under 1 mbps download and upload. Sometimes speeds will go up to 5 or 6 (for a short time) but never more than that. Is this an issue with my new phone (LG G4) or congested network. I tried a factory reset and many reboots with the same result. Any help would be great. Thanks!!
The last speed test with 15 mbps was while I was at work, so this is only going on at my home.
Edit: I live in the San Francisco/Daly City area
Click to expand...
Click to collapse
I did my test this morning. It is Band 4 on T-mobile network. I am using the Note 4.

Does band 12 work on T-Mobile?

Just making sure that band 12 works on the unlocked HTC 10 on T-Mobile. I know in the past many phones didn't have support for it right away.
Yes. Was on B12 all weekend while camping.
Yes works. Wi-Fi calling is also working. Yahoo
Sent from my HTC 10 using XDA-Developers mobile app
In in the Seattle area and not getting the speeds I expected on LTE. I purchased the HTC10 directly, and accepted the OTA. Am currently on 1.53.617.5 with radio/baseband [email protected]_45.00_F. Max speeds achieved have been ~27M down and 7.5M up. I expected to have much better speeds than this - some are getting over 150M down on other devices.
Tried *#*#4636#*#* and selected GSM/WCDMA/LTE but still no better speeds. Curious what others are getting and if they are on same radio image.
Thanks!
stebaile said:
In in the Seattle area and not getting the speeds I expected on LTE. I purchased the HTC10 directly, and accepted the OTA. Am currently on 1.53.617.5 with radio/baseband [email protected]_45.00_F. Max speeds achieved have been ~27M down and 7.5M up. I expected to have much better speeds than this - some are getting over 150M down on other devices.
Tried *#*#4636#*#* and selected GSM/WCDMA/LTE but still no better speeds. Curious what others are getting and if they are on same radio image.
Thanks!
Click to expand...
Click to collapse
Did others receive those speeds on the same tower and at the same time? If you are comparing tests done on different towers, or even just minutes apart the speeds can vary wildly.
stebaile said:
In in the Seattle area and not getting the speeds I expected on LTE. I purchased the HTC10 directly, and accepted the OTA. Am currently on 1.53.617.5 with radio/baseband [email protected]_45.00_F. Max speeds achieved have been ~27M down and 7.5M up. I expected to have much better speeds than this - some are getting over 150M down on other devices.
Tried *#*#4636#*#* and selected GSM/WCDMA/LTE but still no better speeds. Curious what others are getting and if they are on same radio image.
Thanks!
Click to expand...
Click to collapse
Those are, in general, pretty good speeds. People only ever post the rare glam speed tests, but it's not like that's what people always get. Any given day, in a city, sharing a tower with a bunch of people, 27/7.5 is pretty good and excessively usable.
Where I am at the 10 is on par with other devices I have.
All the devices here give me between 65-75 with the occasional 85-90.
Sent from my HTC 10 using Tapatalk
I'm getting 5mbps D and 2mbps U where I'm at on ATT in LA this exact second.
It's not the phone, as mentioned it's the network and capacity/load at that time of day.
I've had 25mbps D connections but it's just not consistent depending on location and load.
Sent from my HTC 10 using Tapatalk
I work in the Seattle area frequently and a lot has to do with time of day, location, etc. You have a lot of high tech people in a very small area and while T-Mobile does better than everyone else there some times of day and areas in Seattle are just horrible.
Much of the problem is due to jurisdictions putting a lot of restrictions on new site construction as well as site upgrades...
Thanks everyone - I was downtown Redmond today and got much better speeds - around 75 down and 25 up. I'll try by Factoria in Bellevue next week - that's where they test the latest radios in this area and it typically has the fastest speeds.
When holding phone normally to talk, anyone had issues with other person not able to hear when phone switches to band 12? For the past couple of days I am trying to test my new unlocked HTC 10. I was in the mall (Bellevue Square), made a call and phone was on Band 4, then while walking, phone keeps switching from 4 to Band 12 and that is when people just can't hear me, but when phone goes back to band 4, then all is normal again.
Like everyone said, it does work. It did throw me for a loop when I started looking for it (when I first got the phone). As it turns out, TMobile lies about their coverage map Maybe lie is a strong word. They likely put future coverage on the map as if it was already covered. I had the misfortune of picking such an area.
TheFlyingPig said:
Like everyone said, it does work. It did throw me for a loop when I started looking for it (when I first got the phone). As it turns out, TMobile lies about their coverage map Maybe lie is a strong word. They likely put future coverage on the map as if it was already covered. I had the misfortune of picking such an area.
Click to expand...
Click to collapse
I don't know if you were replying to my last comment? I know that phone supports Band 12 and does connect to it. I am more concerned about mic not working when phone is switching to Band 12 in the middle of a phone call. I re-tested many times and result is the same. Note 5 on other hand, works just fine.

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