Nexus' dead, Samsung USA cannot help and am lost - Samsung Galaxy Nexus

So more than a week ago my phone went into "Downloading Mode" and I had no clue what it was in the first place. I took my battery off and put it back and still didn't work.
After that my phone only went to Downloading or fastboot and so I researched more about all these rooting and unlocking stuff. I downloaded Gnex toolkit because I wanted to go back to stock 4.0.2 again and I did what the program told me (Unlocked my bootloader and downloaded the GSM 4.0.2 factory image and set up fastboot.exe). My phone was recognized by GNEx toolkit and fastboot and I put yes to bring back to stock 4.0.2 but half way through the process it gave me an error (******(Unknown error)) and my phone went off and now it WON'T GO to fastboot or downloading mode. The phone doesn't start and if it did it goes it's stuck on the google but it doesn't show up; it shows up as a messed up green pixeled image.
I called Samsung USA and they said we cannot help you and I got really pissed while talking to them because they cannot help and they said they don't know who could.....then the guy offered to give me Samsung China number which I refused and hung up.
So how to get my phone back from the dead. The computer doesn't recognize it and if it turns on to this green google messed up image it doesn't do anything, it just goes off and comes back on the same screen.
Please help guys. this $680 phone is now a piece of scrap

You're right, Samsung USA is in no way obligated to help you, considering they don't sell the phone here (this should be well known when you buy a "gray market" device). You can't get mad at them about that. Where did you buy it from?
If it sometimes boots you have a chance. Someone more knowledgable than me will be able to give you specifics I'm sure. It may require some kind of USB jig to get it into fastboot mode though.

I bought it from back home Abu Dhabi, UAE but it was imported. The phone is probably made in SK.

martonikaj said:
Someone more knowledgable than me will be able to give you specifics I'm sure. It may require some kind of USB jig to get it into fastboot mode though.
Click to expand...
Click to collapse
Do you know anyone that could actually help me on here?

So holding power and the down volume button doesnt bring to you the Download screen?

No. I cannot access DM or fastboot.

upon plugging in your phone via USB on the computer, does it recognize your device? (does it make the USB noise)

Uh oh. Pixelated droid = fried processor. It needs to be replaced.
I was just wrestling with one of these today - couldn't bring it back to life no matter what I did.

zephiK said:
upon plugging in your phone via USB on the computer, does it recognize your device? (does it make the USB noise)
Click to expand...
Click to collapse
Yes it does and it starts charging.
computer tells me unable to recognize usb

NaeNegriTech said:
Uh oh. Pixelated droid = fried processor. It needs to be replaced.
I was just wrestling with one of these today - couldn't bring it back to life no matter what I did.
Click to expand...
Click to collapse
I am not sure about that. I was only flashing to stock, but when I plug it to the computer first the battery icon on the screen is green but then it goes back to a normal looking icon and charges.

Tried taking it to a phone shop? See if they can come up with any ideas. Otherwise maybe insure it and make a claim possibly depending on terms and conditions
Sent from my Galaxy Nexus using XDA

Try holding down both the Volume Keys while putting in the battery and connecting the USB (which should already be connected to the computer). If that doesn't work, try it again with holding the power button. This was one of the solutions that brought back my Samsung Vibrant from the dead a couple of times. USB Jigs are an option as well, and any Samsung Galaxy S one should work. You can even make one yourself.

Related

[Q] Did I just brick my Galaxy Nexus?

Forgive me if this is the wrong forum for this but today I was just playing a game on phone when it just crashed,
I thought no big deal I'll just reboot so went to reboot, however it just went into a bootloop and would not reboot. Then I thought ok CWR but I could not boot into this. I then decided to use adb mode to flash back to stock. However in this process adb froze and would not respond anymore and kind of had a blue tearing around everything on the screen. I ended up having to pull the battery.
Now however the phone won't respond at all, Won't turn on, won't go into download mode or anything. I can get my computer and laptop to regonize it when I plug it on with no battery but just says searching for driver for OMAP 4440 then fails. I'm pretty sure I have bricked it and am quite sad. Just looking for confirmation.
Its still alive, I'm pretty sure someone with a bit more knowledge will stop by and help you, but it appears to just be a soft brick.
Sent from my Galaxy Nexus using XDA App
Just to possibly give you some hoe look into Odin. When I had my fascinate this was the way to fix things. Being made by Samsung I'm sure it'll be similar. Do some research into that. Just got my nexus two days ago so I'm still fresh
Sent from my Galaxy Nexus using Tapatalk
rctreadaway said:
Just to possibly give you some hoe look into Odin. When I had my fascinate this was the way to fix things.
Click to expand...
Click to collapse
I'm afraid that's a little bit different situation here:
signzero said:
the phone won't respond at all, Won't turn on, won't go into download mode or anything. I can get my computer and laptop to regonize it when I plug it on with no battery but just says searching for driver for OMAP 4440 then fails.
Click to expand...
Click to collapse
Not connected to PC - no ADB, no ODIN. Plus, his phone failed while playing game (under heavy load) which gives me a reason to think it's a hardware fault. I would say last chance is to try USB Jig.
If you can get to the bootloader, you should be able to flash a stock Google image
Sent from my Galaxy Nexus
signzero said:
Forgive me if this is the wrong forum for this but today I was just playing a game on phone when it just crashed,
I thought no big deal I'll just reboot so went to reboot, however it just went into a bootloop and would not reboot. Then I thought ok CWR but I could not boot into this. I then decided to use adb mode to flash back to stock. However in this process adb froze and would not respond anymore and kind of had a blue tearing around everything on the screen. I ended up having to pull the battery.
Now however the phone won't respond at all, Won't turn on, won't go into download mode or anything. I can get my computer and laptop to regonize it when I plug it on with no battery but just says searching for driver for OMAP 4440 then fails. I'm pretty sure I have bricked it and am quite sad. Just looking for confirmation.
Click to expand...
Click to collapse
It's a hard brick, mate...
How to fix?:
take the back cover off your phone!
Remove battery, then plug in via USB (computer)
Leave for 3 hours!!! (With battery still unplugged) This should, in a way, "reset" your phone.
Once the three hours are over, plug in battery, and unplug USB.
Press PWR+VOL Down
Wait untill hpone boots into Odin mode then flashstock firmware from Samsung website.I
If this doesn't work, then I'd send it to Mobile Tech Videos, they kann unbrick it via JTAG...
Let me know if it worked, pleasse
---------- Post added at 04:26 PM ---------- Previous post was at 04:24 PM ----------
MS. said:
I'm afraid that's a little bit different situation here:
Not connected to PC - no ADB, no ODIN. Plus, his phone failed while playing game (under heavy load) which gives me a reason to think it's a hardware fault. I would say last chance is to try USB Jig.
Click to expand...
Click to collapse
He didn't mean playing, as in games. He meant playing around with his phone, root etc....
Thanks for the advice guys, gives me a small amount of hope. I will try leaving it plugged into my computer for 3 hours + and see what happens. Will post back with results.
Otherwise I may try get my hands on a jig. Would it be the same one from the Galaxy SII?
It worked? I'll explain you what happened to me:
I was playing for 2 hours on the game cartoon wars. After that, the phone was a little hot, I went to the desktop and locked the phone. 20 minutes later, I try to unlock the phone and I see the Google logo, and nothing responds. I pulled out the battery several times, tried to enter recovery, fastboot, normal boot. Always freezes. Stock 100%, the mobile has one week.... I think I will have to send it to the SAT....
I have my old HTC magic awaiting me, I gave my galaxy S to my sister...
Brick is such a misused word...
hmm
well if your running with verizon, which i doubt many of you are (prob using the GSM Gnex) you could just as easily bring it to them, lie, and theyll replace your phone. had a droid X, cracked the screen, told verizon it had a hardware fault, and they replaced it with no questions. verizon employees are pretty stupid
jttate04 said:
well if your running with verizon, which i doubt many of you are (prob using the GSM Gnex) you could just as easily bring it to them, lie, and theyll replace your phone. had a droid X, cracked the screen, told verizon it had a hardware fault, and they replaced it with no questions. verizon employees are pretty stupid
Click to expand...
Click to collapse
You are a horrible person and one of the reasons why decent, hardworking people can't have nice things.
So none of the methods suggested have work so looks like I'm going to have to get a Jig and hope that will do the trick otherwise I'm doomed I think.
when you guys say jig do you mean using resistors on the micro usb port to boot like with the old captivate? i still have the resistors mirco usb plug for that phone, it saved me from a hard brick a few times.
familyguy59 said:
He didn't mean playing, as in games. He meant playing around with his phone, root etc....
Click to expand...
Click to collapse
First post says "i was playing a game"...
neotekz said:
when you guys say jig do you mean using resistors on the micro usb port to boot like with the old captivate? i still have the resistors mirco usb plug for that phone, it saved me from a hard brick a few times.
Click to expand...
Click to collapse
Yup.

Possible Brick yellow GN Sprint

GN Sprint -Cant' get to boot loaders, recovery or anything for that matter. On my screen there is a picture of a phone yellow exclamation point and a monitor. PC recognized the devices for a minute, then disappears.
I've seen posted on the yellow exclamation point, but no fixes that I could find.
any assistance is appreciated.
Denver
Can you use fastboot or adb commands at all?
No. Message kicks back "no device found".
What were you doing when this happened?
Sent from my Galaxy Nexus using xda premium
Trying to restore to factory using odin and the process failed.
found a Samsung Mobile USB CDC Composite Device in the device manager if that helps at all.
Can't communicate to the phone via the PC at all.
denverdesktop said:
Trying to restore to factory using odin and the process failed.
Click to expand...
Click to collapse
Ouch.. bad cable? Possibly... there are a few tricks I know of for my epic like battery cpr... holding whatever buttons it is to go into the bootloader (or whatever it is for the gnex) and popping in and out the battery. Leave the battery out for a long period of time like an hour and try to get into "download" mode odin mode etc... if you do get it back into that mode don't use the same cable... get a good thick cable. Or try another usb port.
Sent from my SPH-D700 using xda premium
Thanks. I'll let it sit for an hour or so and see if that does anything.
using a decent cable, but will try another one and another port.
No matter was buttons are pressed i get the same screen.
I would bring it into Sprint and tell them the phone shut off in the middle of the OTA software update that was pushed to it. (I've seen that happen before with exactly this result)
They'll replace it for you. Hope you have TEP or ESRP, or else it's a $35 mistake!
It was a $35 mistake. Sprints return paperwork also states if the phone is ruined they can charge another $125. Lets hope not.
Thanks for the input.
Denver
The only reason they would charge you the $125 is if the phone had physical or liquid damage. They can't tell it was rooted if it's that bricked.
Coming from a former Sprint Tech.
Sweet. If they do charge, I'll send you the bill. : )
Thanks again.
Denver
Haha, sure. I've still got connections.
Best of luck with your new one!

[Q] My friend rooted his phone, its bricked.

He said I can have it if I fix it, I have no idea what he has done to it.
It wont boot up at all. Just a constant black screen. I've installed some samsung USB drivers. And when I plug it in under my devices and printers there are 3 things listed when ever I unplug it they all disapear.
under unspecified it lists "SAMSUNG CDMA Technologys" "Samsung Mobile Modem" and "SAMSUNG Mobile Modem Diagnostic Serial Port (WDM) (COM4)"
So the computer does seem to recognize it when im plugging it in. but the phone does seem really dead.
What should the next steps be that I should take, any tips?
1. Take out battery. And put in after 10sec
2. Power on by holding volume DOWN, home and power all at the same time.
3. Once in download menu, press volume up to continue.
4. Flash any firmware using Odin. I believe the gio version is 4.4.2
Sent from my GT-S5660 using XDA
"Power on by holding volume DOWN, home and power all at the same time. "
I have tried this like 50 times taking the battery in and out to, but the phone will not power on at all
Sounds like a hard brick...
...my guess is that something went wrong when flashing - he might have tried to flash something with Rom Manager for example, all Gio owners must avoid doing that since it crashes the phone.
My phone is turned in to the repairman for the above reason wit the exact same symtoms as yours, i'll get a cost proposal (sorry for poor wording, i'm not proposing to you ) any day now. Hopefully it'll be cheaper than buying a new Gio...
Does anyone think I will have any luck with a USB jig?
sagreen2812 said:
Does anyone think I will have any luck with a USB jig?
Click to expand...
Click to collapse
Just return it back to samsung i've had that on my mini and it was unrepairable so i bought the gio just return it back to samsung
As i've said, the phone was given to me, no warranty or anything, just wanted to see if I could fix it, don't really want to have to pay for someone to do it
Usb jigs may work, but I had this tooo, a long time ago when I flashed a rom...
Put it on the charger, and you"ll feel the battery gets warm, but dont see anything...
It may be that the battery was almost empty and thus the phone shut off...
Mine was gone for 2 weeks, and I nearly throwed it away...
But then I charged it, maybe it could help, and tried gettin into download mode while on the wall charging, and it worked!!!
My phone was alive after 2 weeks of beiing dead, but I was too noobish at that time to know what excactly I did..
But I did had the same when connecting to pc, it says its a modem
Sent from my GT-S5660 using xda premium
"SAMSUNG CDMA Technologys" "
that doesnt seem like it was a gio
it seems like it was a samsung dart
HOW did he rooted it?

[Q] Phone wont turn on

Hey everyone, the LG Optimus G phone in question is my girls phone and after she got out of work she tried to charge it but it ended up dying. After we got home we put it on her charger that came in the box with the phone and no led lights came on. So we tried to connect it to my HTC One charger and again nothing. I even tried to connect it to the laptop and nothing. Basically I havent gotten any sign of life from this phone and would like to ask this community for your help. Its no trouble to go to the store and asked for a new phone but I cant replace the music and photos that have been taken over time. If there are any cmd commands I can run to get it to turn on or at least give me a few minutes to get the data inside that would be greatly appreciated.
Thanks
Alien Morph5 said:
Hey everyone, the LG Optimus G phone in question is my girls phone and after she got out of work she tried to charge it but it ended up dying. After we got home we put it on her charger that came in the box with the phone and no led lights came on. So we tried to connect it to my HTC One charger and again nothing. I even tried to connect it to the laptop and nothing. Basically I havent gotten any sign of life from this phone and would like to ask this community for your help. Its no trouble to go to the store and asked for a new phone but I cant replace the music and photos that have been taken over time. If there are any cmd commands I can run to get it to turn on or at least give me a few minutes to get the data inside that would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
I think I know your problem but answers these first.
Can you get the Hardware keys to flash when you attempt to power on the device, either plugged into charger or not?
Did the phone get really hot when the device was charging and after it died?
If you phone isnt rooted and unlocked ignore this: If you have lgnpst, attempt to go into download mode, and flash teenybin, and see if you can get to recovery or boot into ROM.
The OG has a problem I like to call super drain. Your battery is so low the device won't power on, and a hardware reset is needed (pulling the battery). The good thing is you will still have your files if reset the battery, however depending on who you bought your warranty from, it may void it.
Sent from my LG-LS970 using Tapatalk
JESUSARIUS REX said:
I think I know your problem but answers these first.
Can you get the Hardware keys to flash when you attempt to power on the device, either plugged into charger or not?
Did the phone get really hot when the device was charging and after it died?
If you phone isnt rooted and unlocked ignore this: If you have lgnpst, attempt to go into download mode, and flash teenybin, and see if you can get to recovery or boot into ROM.
The OG has a problem I like to call super drain. Your battery is so low the device won't power on, and a hardware reset is needed (pulling the battery). The good thing is you will still have your files if reset the battery, however depending on who you bought your warranty from, it may void it.
Sent from my LG-LS970 using Tapatalk
Click to expand...
Click to collapse
The hardware keys wouldn't flash at all plugged in or not. From what I recall the phone hasn't overheated at all either. But my phone is rooted and unlocked so ill look into the lgnpst when I come back home (2 hours.)
Alien Morph5 said:
The hardware keys wouldn't flash at all plugged in or not. From what I recall the phone hasn't overheated at all either. But my phone is rooted and unlocked so ill look into the lgnpst when I come back home (2 hours.)
Click to expand...
Click to collapse
If her phone isnt unlocked, its probably battery drain which means battery removal to hard reset the phone( if you want the files). Did you buy a sprint warranty or a bestbuy warranty, or even some other warranty? If you are willing to lose the files on the phone, you can go straight to lgnpst. Join the optimus g irc. They can help you out.
Forum thread: http://forum.xda-developers.com/showthread.php?t=1984620
Edit: so from what i understand, her phone is stock correct? And when you were saying "my phone is unlocked" you were referring to your htc right?
Sent from my LG-LS970 using Tapatalk
JESUSARIUS REX said:
If her phone isnt unlocked, its probably battery drain which means battery removal to hard reset the phone( if you want the files). Did you buy a sprint warranty or a bestbuy warranty, or even some other warranty? If you are willing to lose the files on the phone, you can go straight to lgnpst. Join the optimus g irc. They can help you out.
Forum thread: http://forum.xda-developers.com/showthread.php?t=1984620
Edit: so from what i understand, her phone is stock correct? And when you were saying "my phone is unlocked" you were referring to your htc right?
Sent from my LG-LS970 using Tapatalk
Click to expand...
Click to collapse
My Bad. I meant her phone is rooted and unlocked. I got the BestBuy warranty so ill probably try the battery removal and is the battery drain issue on all OGs or on some made from a certain date to another?
Alien Morph5 said:
My Bad. I meant her phone is rooted and unlocked. I got the BestBuy warranty so ill probably try the battery removal and is the battery drain issue on all OGs or on some made from a certain date to another?
Click to expand...
Click to collapse
As far as i know all OG's And ya, wont be an issue with BB warranty. If her phone is unlocked, try tinybin first: http://forum.xda-developers.com/showthread.php?t=2230106
If you really cant get into download mode, its probably the battery. Here's the video: https://www.youtube.com/watch?v=s22l8E92528
Also, to prevent this from happening again, tell her to keep her battery above 15-20% , as its better for it, and to just turn of her device if her batt gets to 5% or below. Basically this phone has bad battery power reporting, and it may say 5% but its actually 1 and it uses self to the point the hardware thinks there is something wrong. Also, i suggest not charging the device when its off if thats what she did. Its acts wonky for somepeople, idk why.
Sent from my LG-LS970 using Tapatalk
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Alien Morph5 said:
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Click to expand...
Click to collapse
Downside of a phone without a microsd card slot. Probably for the future upload ALL pictures to the cloud if your phone doesn't have a micro sd card slot. Hardware failure = you lose your picture or it becomes expensive to fix.
Alien Morph5 said:
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Click to expand...
Click to collapse
Your best bet is go on the irc and ask for help. This may not be a battery issue. BTW, did you have the phone plugged into your PC? It must be plugged in to go into download mode.
Sent from my LG-LS970 using Tapatalk

hard bricked my phone

Hey Guys, long time reader never posted. I think i may have hard bricked my brand new 5X. I am not new to flashing ROMs I have had great sucess with my old Nexus5 for year (now I have to revert to that phone for now)
I was running Cyanogenmod then decided to try Catalysm. All was wokring fine and then i decide to just reflash to stock. I downloaded the correct factory image went into terminal like usual (linux) executed sudo ./flash-all in the correct folder and it went through the process in about a second then the phone turned off and my terminal screen said waiting for device. After waiting a while i tried turning the phone on got nothing. unplugged the phone tried volume down and power all the regular stuff to make the phone turn on. Plugging it into the charger shows nothing and I cant get into the bootloader.
I have never had an issue like this before I cant figure out flashing stock image would brick my phone? Am i totally screwed with warannty?
Thanks for any help gusy.
Maybe a to simple question.
How long was it ago? Maybe it's stick stuck in the loop with the screen off and maybe you have to wait it out.
If the phone dropped dead they can't even get into it to void your warranty, which I doubt they would do anyway. Let the phone sit for a little bit with it plugged in just so you can relax for a few minutes. Just hold the power button until it turns on. If it won't turn on at all then contact Google for a replacement device.
brick
bobby janow said:
If the phone dropped dead they can't even get into it to void your warranty, which I doubt they would do anyway. Let the phone sit for a little bit with it plugged in just so you can relax for a few minutes. Just hold the power button until it turns on. If it won't turn on at all then contact Google for a replacement device.
Click to expand...
Click to collapse
This just happened about an hour or so ago. Well i was thinking the same thing with the phone looping and no screen but it doesnt feel warm like its on. Also adb devices doesnt list it as on although i would imagine boot looping it would not see the device. Ive tried letting it charge for about a half hour with no luck. should I try letting it sit over night on the charger or off the charger in case its looping and i need it to die eventually?
I just reflashed the stock firmware on my old nexus 5 with no issues, its working fine i did that to make sure it wasnt an error i made.
Interesting, did you check the md5?,
I've never had success with flashall.bat it never worked, I end up extracting the archive and read the commands in flashall.bat and do it manually, worked for me,
When connected to pc does the pc drivers come up and disconnect due to device unplugged?( not sure if it displays on linux
republicano said:
Interesting, did you check the md5?,
I've never had success with flashall.bat it never worked, I end up extracting the archive and read the commands in flashall.bat and do it manually, worked for me,
When connected to pc does the pc drivers come up and disconnect due to device unplugged?,
Click to expand...
Click to collapse
I just figured out what happened. I flashed the nexus 5 flash-all rather then the nexus 5x (wow really dumb mistake). I found the hammerhead folder in the nexus5x folder i flashed from.
Now what?
If you can't get the phone to turn on you're out of luck.
Hey had something simmilar that my phone blank and unresponsive. No turning off. But maybe battery gone empty? try to leave phone longer under changer like for 1-2h or so. ANd the red led should be on showing phone battery gone full empty.
thanks for the help
Czepek said:
Hey had something simmilar that my phone blank and unresponsive. No turning off. But maybe battery gone empty? try to leave phone longer under changer like for 1-2h or so. ANd the red led should be on showing phone battery gone full empty.
Click to expand...
Click to collapse
Yea I am going to leave it for a day to make sure if its boot looping it will shutdown, then I am going to charge it for a day and try to turn it on see where i end up.
kmsgli said:
Yea I am going to leave it for a day to make sure if its boot looping it will shutdown, then I am going to charge it for a day and try to turn it on see where i end up.
Click to expand...
Click to collapse
Also, holding the power button for a few minutes to see if it eventually boots
You need to read the flashall.bat and see what the first commands were, as I think the bootloader maybe the first
Sorry but I doubt it will come back to life, if it bricked at fastboot flash bootloader, then reboot and failed to turn on to flash the rest,
It may need jtag service or you need to find something similar to this post below
forum.xda-developers.com/lg-g2/general/file-unbrick-qualcomm-9006-qhsusb-t3056800
lsusb
republicano said:
You need to read the flashall.bat and see what the first commands were, as I think the bootloader maybe the first
Sorry but I doubt it will come back to life, if it bricked at fastboot flash bootloader, then reboot and failed to turn on to flash the rest,
It may need jtag service or you need to find something similar to this post below
forum.xda-developers.com/lg-g2/general/file-unbrick-qualcomm-9006-qhsusb-t3056800
Click to expand...
Click to collapse
So with my phone plugged into my latop (linux) i run lsub with it plugged in and with it not plugged in and the differnce is this;
Bus 002 Device 031: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode)
my compuer is recognizing the device somehow but its the wrong name?
kmsgli said:
So with my phone plugged into my latop (linux) i run lsub with it plugged in and with it not plugged in and the differnce is this;
Bus 002 Device 031: ID 05c6:9008 Qualcomm, Inc. Gobi Wireless Modem (QDL mode)
my compuer is recognizing the device somehow but its the wrong name?
Click to expand...
Click to collapse
Sounds about right, that thread is for lg g2 and was just for display purpose, I not 100% sure if you can go through lg process on lg nexus,
Since the phone is also new I have not found any information on emmc fix.
You will have to go here and see if you can get help, but I think it will be some time till its released/leaked, you may have to pay to get it serviced.sorry about your Christmas present
forum.gsmhosting.com/vbb/f606/
Call Google and get it replaced. They are very good about that stuff.
kmsgli said:
I just figured out what happened. I flashed the nexus 5 flash-all rather then the nexus 5x (wow really dumb mistake). I found the hammerhead folder in the nexus5x folder i flashed from.
Now what?
Click to expand...
Click to collapse
Let Google know what happened, they're usually pretty good with that stuff and will probably let you RMA it. Google generally expects people to root their device, even though damaging the device while doing so is not technically covered under warranty they will probably help you out.
If 1 rep says no, call back and try another one. You can find countless examples online of people in your situation who Google helped out. Good luck!
Thanks guys
Thanks for all the help guys, I really apprecaite it, this site is really a great site full of people who want to help. ( im used to car forums where people call you an idiot any chance they get).
Ill post back if google did in fact help me out I will just wait for monday as I want to make sure if the phone is on for some reason with a weird screenless boot loop it has time to die and I can make sure I cant get it to boot myself.
Great news!! LG has repaired my phone and said they sent it back to me today. I have not confirmed it to be working as its in the mail but was told the phone has been repaired. So all you guys that do this while still under factory warranty can have your phone repaired by LG direct. Don't bother with google they can't repair it.
kmsgli said:
Great news!! LG has repaired my phone and said they sent it back to me today. I have not confirmed it to be working as its in the mail but was told the phone has been repaired. So all you guys that do this while still under factory warranty can have your phone repaired by LG direct. Don't bother with google they can't repair it.
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So I guess that means it was so damaged even LG's equipment couldn't read any software/firmware details from the phone. Lucky for you. Just curious, what excuse did you give LG to make them think it wasn't caused by a software modification?
That's just it I was 100% honest and told them I accidentally flashed the nexus 5 image rather then the 5x image and bootloader was first on the flashall script. The girl who took the initial call didn't understand what I was saying so she typed exactly what I told her in the notes. I have to assume LG has a facotry cable that can flash the correct bootloader in seconds and the phone is back to new again.
really happy with LG service!!!!!

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