[Q] Wifi - After Router reboot "Network not in range" - Xperia Arc Q&A, Help & Troubleshooting

Hi,
I swear I did a search but Wifi seems a big issue with the Arc and I couldn't pinpoint my exact problem:
Everytime I reboot my router, the Arc loses its previous working wifi connection. The wifi networklist will state that the "network is not in range" (while I am basically sitting on top of my router), also forgetting the network and setting it up manually does not solve the problem. The only way I have found to address this is to change the Wifi SSID in the router - which is not a long term option.
Unfortunately I cannot give you details on the ROM (its my wife's phone and she is threatening me remotely if I cannot fix this. Like NOW) - but I know that I rooted it and put a UK stock ROM (instead of the Singaporean) about 5 months ago.
Please help, anybody - and again, I apologise if that has been addresse, I could not find the appropriate threads.
cheers

Why do you restart your router?
(i do rarely, only if the dsl/internet is gone)
Try to change ssid and sec.key of your router.
What kind of sec.key type do you use. Fexampe i use WPA-(PSK)
From my sexy LT15i

TheHaso said:
Why do you restart your router?
(i do rarely, only if the dsl/internet is gone)
Click to expand...
Click to collapse
My internet is usually ok but I also use IPTV which sometimes (= every other day) hangs and takes the router (Asus RT-N13U) along.
TheHaso said:
Try to change ssid and sec.key of your router.
What kind of sec.key type do you use. Fexampe i use WPA-(PSK)
Click to expand...
Click to collapse
I changed the SSID several times already because it is the only way to make the Arc find my network again. Security is WPA-PSK, I also tried WPA2-PSK, which made no difference.
I do acknowledge that the problem may be the router BUT every other device in my house (which includes several laptops, a Galaxy S2 and a Asus TF101) connects flawlessly to Wifi even after several router reboots. Just the arc throws the towel every single time.

Thats really wierd. These problems are very hard to help remotely, in my option
Try changing mac adress, and if you can log into you router and check device (arc) permissions
Also look at your routers radio type (-a, -b, -g, -n or something)
At least try a frimware upgrade/reinstall.
Thats what i got for now
From my sexy LT15i

First of all thank you for the time and answer.
I think from router side I'm ok, firmware is up to date, band is 20MHz, mode is b/g/n auto and no fancy settings.
The problem seems to be: as long there is a valid DHCP lease for the Sony after the router reboot, it will refuse to connect. Only after I get the lease for teh Sony out of the router (which requires a lot of fiddling) can the phone connect again.
So, to expand the question: Is there an android tool that can do some advanced networking stuff (for example something like the "ipconfig /release" command in Win?
If all else fails, I'll just buy her an iPhone

Tried to set up a static ip on you arc?
Settings > wireless and network > wireless settings > push menu button ang press advanced > check the static ip option and configure it
Try a app to connect like wifi manager and wifi connect etc.
Are the phone using the latest frimware?
From my sexy LT15i

Related

WiFi help

Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Click to expand...
Click to collapse
You are getting wifi signal at home but do not have a router? You mean a wifi router? If that's the case maybe you are picking up wifi signals from someone else's router and you cannot connect because you need to sign on? If you are having trouble getting on your own router, could you tell us what it is etc.?
You didn't set up a Blur account? Or you did and it doesn't work? Where are you located? If you tried to set it up and couldn't it may be because some markets (I hear) do not support Blur. For instance, there are some models of Defy that do not have Blur and that's probably why.
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Flinck said:
Sorry i should have made it clearer: i have not bought any kind of router but the modem i use could have a wifi router incorporate(i don't know if it does i lost its documentation).
I live in a house with no nearby sources of wifi and both networks (the one i use to connect to the internet from my pc and the wifi i find if i scan wth my phone have the same name)
I live in Romania and everytime i try to set up a Blur account and click the start button it cancels.
Click to expand...
Click to collapse
Is there any way you can temporarily disable your modem's wifi security just so you can get on to see if that works? Make sure to turn it back on after, this is just to see if that's the cause of the trouble.
Also about setting up a Blur account - did you try that at home, or at an open Wifi area (eg. the restaurant)? If it doesn't work at home then I guess it's worth trying it at the restaurant or any other place where you can get the connection to work.
Well the network i get here at home is 'open' and i get a connection everytime.. just no internet access on my phone and the computer doesn't seem to recognise the connection (happen exactly he same even on the times i had internet access)
Flinck said:
Hy. I bought my defy one week ago and I have noticed some inconsistencies with the WiFi function. I got it tot work on a public network in a restaurant on the first try. At home however everything seems so random : I got it to connect to WiFi 5-6 times eventhough I don't have a router but most of the times I get the : "connection detected" notification but no internet access ( when i select the network in the wifi settings it says the signal is excellent ).
My modem is a Huawei EchoLife HG520s, I am running windows 7 x32, my phone was not rooted and i didn't make a blur account.. that doesn't work either.
I would really appreciate your help.
Click to expand...
Click to collapse
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
powertony84 said:
exactly what happened to me. is not a router's problem but a DNSes problem.
you must enter the router and disable the "automatic DHCP". enter in the settings of the phone, wifi, advanced DNS settings automatically if not found. and it work.
P.S. after this if you have problems with your computer, right click the connection, and then do "problem solving". good luck ...
Click to expand...
Click to collapse
the only problem is that I can't seem to find a router in my devices.. i have a internet modem that might have a wi-fi router incorporated
How does the computer connect to the modem if it uses USB i'm not too sure what you can do but if it uses ethernet what I recommend you do is click on start, and type in "cmd" when this loads type "ipconfig /all" this will then bring up all the details of your connection. What you are looking for is the default gateway, this will be the address of your router. With this add "http" and the default gateway number into a browser,you should then be able to get into the routers config and then you can follows powertony84's guide.
Well i'm pretty sure the network I connect to with my phone is mine because i just changed its security level to WEP using bobdigby advice. But I got lost afterward.
I have attached a prinscr of the DHCP setting i can fiddle with and i really appreciate your help so far
Any idea what channel i should use? i got a tip to chage the channel but i don't know into which one
I don't use any router but I turn my laptop, which supports wifi, into a wifi hotspot so that my defy can use wifi within my apartment. It's wonderful!

[Q] my Arc has wifi problem ?

Hi everyone i just bought my arc yesterday and quite satisfied with the good quality of my phone call but today i experienced a problem is that my Arc can not compatible with the Planet WRT-415 Router .When i connect to this router the wifi icon appeared on my screen but i cannot browse to the webs ,access to the android market or do anything relate to the internet (but others router at coffee shops or public spots are ok) .I also have the iphone 4, the ipod touch and when i connect them to this Planet router everything work just fine. i assume that there is something wrong with my ARC .So could you please help me fix this problem,thank you very much
my ARC info : Model LT15i
Android version :2.3.4
Build number : 4.0.1.A.0.283
I think you need reconfigure your wireless router. you can search this case in Internet.
perhaps you can check the DHCP least time?
the lease that 'never expires' might be the problem:
http://forum.xda-developers.com/showpost.php?p=17737923&postcount=761
i have done alot of research but still can not figure it out, i also set the DHCP least time to 1 week but it doesnt work,i think it is not the hardware problem but something wrong with the firmware because yesterday i installed FXR WIFI FIX AND RESCUE and some others WIFI FIX APPS ,my device suddenly work about 1-2 hours normally then disconnected until today ,this error really make my upset,
the others device such as ,Hd2 iphone 4 and ipod touch gen1 and my laptop are ok with the wifi from this Planet Router.ony ARC has this problem
i have done : 1)reset wifi router
2) change the channel from 1 to 11
3) install WIFI FIX APPS including FXR WIFI FIX AND RESCUE
4) reset phone settings
but no helps ,
anyone can solved this problem please help me
is your router running in mixed mode? my router was running in bgn mixed mode and none of my android devices connect. when I switched the router to 802.11g only or 802.11n only, all of the android devices connect again.
No my router is only running as g mode because i bought it long time ago about nearly 5-6 years ago so it does not have n mode, my problem is that my arc does not totally incompartible with my router ,sometime it suddently work then i can browse the web and surf the internet with my arc then i try to reconnect it in order to check if it is fixed then it is disconnect again. I feel really upset with my phone ,sorry about my english
Not sure where shall I post my question. Can't find an answer but decided not to create a new post when a wi-fi problem one already exists.
I am trying to connect to WI-Fi in my office but it's WEP encrypted with password.
I got the password to connect to it and everything is working fine apart from internet use. I am connected to wi-fi but with local access only. Can't update email, browse the web or anything like it.
Is it because the Xperia Arc S does not support WEP encryption? Or because I'm doing something wrong?
Ratatox said:
Not sure where shall I post my question. Can't find an answer but decided not to create a new post when a wi-fi problem one already exists.
I am trying to connect to WI-Fi in my office but it's WEP encrypted with password.
I got the password to connect to it and everything is working fine apart from internet use. I am connected to wi-fi but with local access only. Can't update email, browse the web or anything like it.
Is it because the Xperia Arc S does not support WEP encryption? Or because I'm doing something wrong?
Click to expand...
Click to collapse
I do know that Android in general doesn't like WEP.
So in this case the only way to resolve the issue is to ask my company IT guy to change encryption, isnt it?
Are there any applications which could help with the problem or is it some kind of other issue and nothing can be done?
sdk16420 said:
I do know that Android in general doesn't like WEP.
Click to expand...
Click to collapse
I am using WEP here at home, with no problems at all. I use my Xperia Arc and have an HTC HD Mini running Android from the SD card, both connect via WEP flawlessly.
If you can only view 'local' pages only, it could be that your company use a Proxy Server to filter the webpages you can access while at work. It could also be that the settings for the DNS server are incorrect.
Depending how easily your IT department can be bribed... It may be worth stocking up on beers?
it is not web or wpa the problem is the phone,but sometime i dont know why my phone suddenly work with my PLANET modem, because i used to leave the ARC with wifi on all day at my home sometime it can connect to the internet just like normal.like zombie turn back to life .i found that when i hear the notification ring tone when i receive new gmail at my phone ,so when i hear that tone i know that my phone work with my wifi.when i try to disconnect and reconnect at that time,i cant access to the internet anymore
I have the same issue with my Arc and Neo, and now Tablet S. Seems to be an intrinsic problem of Android. For Arc and Neo, they both worked fine with firmware 2.3.2, and refused to work after upgrade to 2.3.3. Now a further upgrade to 2.3.4 does not help.
Any inspiration? I searched the max possible I could for a solution with the Almighty Google God and tried days after nights to set/reset router/phone/Tablet, and play with settings. No hope. Strange thing to notice:
1/ Can connect for a while, and then drop for no reason. AND, will reconnect after an unknown time ticks;
2/ Cannot have all three SE/S things wifi connecting together to the same router (Mine: Buffalo). Only one at a time. Yet my other NBs/IPad/IPod are still working flawlessly.
3/ All three can connect to certain make of routers: e.g., free wifi in airport/cafe.
So what exactly is happening?
hi guys after 2 weeks finally i found out a solution for my home wifi internet then my android phone now work like champ .so i hope that something im about to write here will help you:
(i have 1 modem adsl named Postef,1 Wifi Access point named Planet WRT415)
here are what i did :
1) change the IP address of Modem to :192.168.1.1
change the IP address of AP to 192.168.1.2
2) change the channel of AP to 9
At the first time my modem and AP have the same IP which is 192.168.1.1 so when i use iphone4 and laptop to browse 192.168.1.1 it logged in to the Modem but my Android phone logged in to the AP so that is the problem ,the android phone can not distinguish if you use the same IP for Modem and AP

having wifi issues

been having trouble with wifi connecting. It was working fine... i decided to give a different rom a try (express 3.61 landscape). i couldnt get wifi to work and there were a couple things i didnt really care for, so i switched back to my energy 2/6/12 with anthrax kernel and still not connecting to wifi... well thats only partially true. I have a linksys WRT54GS2 router and i use CISCO NETWORK MAGIC to manage/monitor my network. When i try to disable the network lock to add my phone back in it just keeps searching and never finds it, but my phone will be connected to my network. As soon as I cancel the scan it drops the wifi connection. I even tried using WPS with no luck. Do you think it has something to do with updating my PRL and profile while on the Express rom? this is really annoying me.
UPDATE: I've been playing around in my routers configuration utility and i got this figured out. I jsut couldnt do it with in Network Magic. Ill post my steps incase anyone had this same issue:
1. open web browser on pc enter you address to get into your router(this is usually 192.168.1.1 on linksys routers)
2. leave the user name blank and type admin in the PW section(unless you changed it when you did setup)
3. Go to the "wireless" tab
4. Then goto "wireless MAC filter" subtab
5. click edit mac filter list button
6. get your phones mac address( menu\settings\about phone\hardware information
7. enter phones mac address into an open slot then click save settings at the bottom of the page. then save the changes in the router setup.
It may vary some for different routers but this worked for me... WHAT A PITA!

[Q] Arc S doesn´t recgonize my wi-fi

Hello. I search the forum and the net and I didn't find an answer. I Have an Arc S, and the phone doesn´t seem to find my wi-fi. The strangest is that the phone recognizes other networks, and it was already connected at my network.
Already disabled all the WPA/WEP securitys, changed the name of the wi-fi network, Pulled the baterry out of the phone etc. My Computer is working fine over the wi-fi.
Strangest part is that my wife's phone (arc S) is doing exactly the same as mine. It all started with a electricity fail. It happened before once, but with a router reset was OK, but not this time.
Really messed up.. Any thoughts?
Thanks
Have you tried manually connect to your network?
Your wifes arc s works, probably the promblem is 99% on your phone. Try a repair on pc companion
From my sexy LT15i
Already tried a manual connection, but the network does not appear. My wifes phone is not finding the network as well....
Sorry for misreading
Some troubleshoots:
*Check your firewall on your router. Try to disable
*Change SSID/key -keytypes
*Check if your SSID us hidden, if so make it visible
*Frimware upgrade/reinstall on router
*Try other signal channels like 11, 6
Set auto if possible
Theres a app on store to find the best one
*Try other radio type, like b, g, n
Set auto if possible
*Tried to set up a static ip on you arc?
Settings > wireless and network > wireless settings > push menu button ang press advanced > check the static ip option and configure it
*Try a app to connect like wifi manager and wifi connect etc.
*Check device (arc s) settings/permissions on router
*Are the phone using the latest frimware?
**The last solution. Contact internet provider about giving you a new router (if they gave this one)
***Ultimate solution. Throw that piece if sheit out and get a new one.
From my sexy LT15i
probably your your wifi is ad-hoc mode
android stock roms can not recognize ad-hoc wifi mode . just access point mode .
if it is your problem you have 2 solutions :
change your wifi mode to access point mode
use customs roms like miui or cm
Hello All. I already tried all the above, excluding somethings that was impossible in my router (software update).
After changing every single parameter im my router, the one that worked was changing the ssid channel from auto to manual. The first channel I tryed the phone immidiatly recgonized my Wi-fi, and now I changed Again to auto and its working fine....
Dont have a clue why!!
Thanks for all!!
Is there any other router signals where you live witch your phone finds ?
Thats why, radio jamming together
From my sexy LT15i
Yes, there are some other networks with same brand of routers (same ISP provider), but with different names.
The strangest part was that it worked before, than with no changes other than the power shortage both phones stop finding the network... But now is fine
Thanks!!

XPERIA S ICS WIFI issue

Hello,
I got myself an Xperia S LT26i running ICS Build number : 6.1.A.2.45 .
It connects to some Wifi networks but not the Wifi network of the Belkin basic n150 router I have at home. :crying:
. My phone displays the network after scanning and asks for the password too. But on entering the password the Wifi network status changes to "Saved, Secured with WPA/WPA2" without actually connecting to it. On tapping the network again, three options pop up : Cancel, Forget and Connect.
Tried resetting, restarting and reconfiguring the router and phone several times but in vain.
I have the latest updated firmware on my router and the latest firmware on my phone too.
My iPAD, Lumia and other devices connect to the network with no problem at all.
Sony Support could not provide me with a solution. Not even my ISP.
Please HELP :crying::crying:
P.S : Excuse me for the bad english.
infernus_p said:
Hello,
I got myself an Xperia S LT26i running ICS Build number : 6.1.A.2.45 .
It connects to some Wifi networks but not the Wifi network of the Belkin basic n150 router I have at home. :crying:
. My phone displays the network after scanning and asks for the password too. But on entering the password the Wifi network status changes to "Saved, Secured with WPA/WPA2" without actually connecting to it. On tapping the network again, three options pop up : Cancel, Forget and Connect.
Tried resetting, restarting and reconfiguring the router and phone several times but in vain.
I have the latest updated firmware on my router and the latest firmware on my phone too.
My iPAD, Lumia and other devices connect to the network with no problem at all.
Sony Support could not provide me with a solution. Not even my ISP.
Please HELP :crying::crying:
P.S : Excuse me for the bad english.
Click to expand...
Click to collapse
I have the exact same phone and i had the exact same problem! It turns out, my router did not have enough i.p addresses to allow the phone to connect; so the solution is easy, look in your settings for lan IP, then make the number at the end bigger.
For example mine was starting ip 192.168.0.2 and the end was 192.168.0.4 but i had my playstation & old phone using 2 ip's so my xperia could not be allocated one - all i had to do was change the ending ip address to a larger range like 192.168.0.10 and voila!
hope this solves your problem ..while your at it add your xperia MAC address to your router too
By adding the MAC address do you imply the MAC address filtering list ??
infernus_p said:
By adding the MAC address do you imply the MAC address filtering list ??
Click to expand...
Click to collapse
yes i believe that is how it is usually described in most routers' panels, i dont believe its strictly necessary to actually get your xperia to connect, but its a bit of added security for your network and will only take 10 seconds to do so /shrug.
you can find your phones MAC address in 'about phone'
Fuzzyspark said:
I have the exact same phone and i had the exact same problem! It turns out, my router did not have enough i.p addresses to allow the phone to connect; so the solution is easy, look in your settings for lan IP, then make the number at the end bigger.
For example mine was starting ip 192.168.0.2 and the end was 192.168.0.4 but i had my playstation & old phone using 2 ip's so my xperia could not be allocated one - all i had to do was change the ending ip address to a larger range like 192.168.0.10 and voila!
hope this solves your problem ..while your at it add your xperia MAC address to your router too
Click to expand...
Click to collapse
Tried everything exactly as you said but it still the same :crying:
Any other suggestions ?? :crying:
Sent from my LT26i
no, im sorry i dont... i was really sure that was your problem as its exactly what i had...when i turned on the wifi the icon didnt even appear and i thought my phone was broken, but it was the router
im out of ideas sorry, i hope you find a solution soon.
Fuzzyspark said:
no, im sorry i dont... i was really sure that was your problem as its exactly what i had...when i turned on the wifi the icon didnt even appear and i thought my phone was broken, but it was the router
im out of ideas sorry, i hope you find a solution soon.
Click to expand...
Click to collapse
Try changing the channel your WiFi router is broadcasting on.
My Xperia S didn't like Channel 13. Changed it to Channel 1, it worked first time.
warface said:
Try changing the channel your WiFi router is broadcasting on.
My Xperia S didn't like Channel 13. Changed it to Channel 1, it worked first time.
Click to expand...
Click to collapse
I tried changing the channel from "Auto" to "1" but that dint help me in any way. Also, I noticed now that no matter what the password I enter it always says " Secured with WPA?WPA2 " .
This is a thumbnail of an overview of my router.

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