Develop Bugs

Amazon Wireless Saved My Life

Last night, my phone screen cracked. I was devastated and the hubby was furious!!!! I called Amazon wireless who I got the phones from late November and they were amazing to me and they are overnighting me a new phone. Sucks to have to root and all that all over again.
Just wanted yall to know that Amazon has really great customer service. They also gave me their black friday deal even though I bought the phones a week before so I got mine for free, and now another one, for free.

This is the first i'm hearing of Amazon wireless. Loll
Sent from my SPH-D710 using xda premium

It was so crazy because the girl I talked to today, was the same girl who helped me in November when I missed the penny sale by a few days and she gave me the phones for free.
She totally remembered talking to me and that my granny's name was also Elizabeth and they she said she was just gonna replace my phone. I am so glad I didn't go through the insurance hassle with sprint. How weird is it that out of all the employees I get her twice and she remember so much about me. Crazy.
I was so upset I cracked my screen I had to take a valum. LOL

Can you buy phones off contract there?

raveniselizabeth said:
Last night, my phone screen cracked. I was devastated and the hubby was furious!!!! I called Amazon wireless who I got the phones from late November and they were amazing to me and they are overnighting me a new phone. Sucks to have to root and all that all over again.
Just wanted yall to know that Amazon has really great customer service. They also gave me their black friday deal even though I bought the phones a week before so I got mine for free, and now another one, for free.
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that is pretty awesome,
I got the phone from amazon wireless about 13 days ago, thinking if I should get a replacement as the power button is mushy, making it difficult to press easily but hesitant to do so because its such a small issue.

I can attest to their c.s ...i had to have a new phone overnighted cause i lost everything on my phone including serial numbers and everything else lol...ty amazon life saver
Sent from my fingertips to youre eyeballs....

Looks like where i'm getting my next phone from..

I love Amazon. I am proud to say I'm a part of Amazon Prime.

vcouture said:
Looks like where i'm getting my next phone from..
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If I don't get my Nexus line replaced at a Sprint store, I will try Amazon Wireless. People around here aren't easy to please. If everyone has positive things to say, they must be good
Sent from my SPH-D710 using xda premium

I live Amazon and Amazon loves me.

If a item doesnt come on schedule, you talk to a amazon chat person, and you say your mad, then they will give you a 5 dollar or 10 dollar credit lolol. I seriously love amazon + prime. Love getting shipments in a day with 2 day shipping option LOL

Im going to use my moms upgrade and order my self an E4GT from Amazon! CANT WAIT!!!

Omg so they accidentally sent me 2 phones and my husband swears I messed his up by rooting even tho I completely put it back to unrooted stock so I called and said "hey.. Yall sent me 2 can I just replace my husbands cuz his buttons aren't working right" and they said "of course why not"!!! What company does that. So flippin sweet.
Sent from my SPH-D710 using XDA App

dw3bb10 said:
Im going to use my moms upgrade and order my self an E4GT from Amazon! CANT WAIT!!!
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Welcome to our world. Get ready to be up flashing all night lol.
Sent from my SPH-D710 using XDA App

If you cancel your contract early they tack another $250 on top the carriers etf and automatically bill it to the payment method you used to purchase your device. My Captivate cost $99.99 then a $350 etf and $250 to Amazon when I left At&t. So I ended up paying $700 for a $500 phone because of a nasty breakup. Don't use discount online services if you intend to leave your carrier early.
Sent from my SPH-D710 using xda premium

WOW... I didn't know they were that involved in your service plan. I wouldn't have thought that since they didn't make me go through my insurance to replace the phone. Good to know.
Sent from my SPH-D710 using XDA App

raveniselizabeth said:
WOW... I didn't know they were that involved in your service plan. I wouldn't have thought that since they didn't make me go through my insurance to replace the phone. Good to know.
Sent from my SPH-D710 using XDA App
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If I remember right they only charge if you end your plan in the first 6 months. All I know is that they nailed me lol.
Sent from my SPH-D710 using xda premium

newalker91 said:
They technically do not have the ability to charge you anything in relation to your Sprint account. They can bill you for the remainder of the phone cost if you haven't paid enough months to cover it, but not for terminating your contract. Only your carrier can reserve that right as you are in no contractual obligation to Amazon.
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That's exactly how it works. I received the standard etf from At&t along with my last bill, then a separate notice from Amazon for their $250. They tell you upfront about the charge...still sucks though lol.
Sent from my SPH-D710 using xda premium

Think I might have to buy my e4gt from Amazon is it better online or over the phone
Sent from my SCH-I800 using Tapatalk

raveniselizabeth said:
Welcome to our world. Get ready to be up flashing all night lol.
Sent from my SPH-D710 using XDA App
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I Know. Im a flashaholic, coming from an Evo 4G! Any recommendations? haha

Just got my gsm gn. Have a few questions. Please help.

Okay so I just got my gn from amazon and I was wondering if there is any way to get insurance for this device. I'm coming from a tmo gs2 and I accidentally dropped it less than 2 weeks of owning it n it got a few dents around the edges. With that in mind I can't stop thinking about a bunch of "what if's" that might happen. Lol I love everything about this phone but I don't want to end up damaging this phone too cuz we all know **** happens.lol I'm already going to buy a case. But screens can still get cracked if it lands a certain way. Not only that. What if the phone malfunctions .would I be able to atleast send for repairs even if I can't get insurance? hopefully I didn't make a bad decision. Or would it be better if i just got the verizon one instead. At first i would've gotten the verizon one but cancelling my contract with tmo, paying the deposit fee and then buying the phone was turning out to be more expensive than just buying the gsm phone. But at the end of the day if I do have issues with this one I have now. That would be money down the drain instead of being able to get it replaced if I were with Verizon...right? Thanks in advance for any help anyone can provide.
Sent from my Galaxy Nexus using XDA App

Your options are go without any insurance, get phone insurance or do what I did, put it on my home insurance

Damn I just realized I posted in the wrong section. Smh
I forgot to mention. I live in the US and I have t mobile. From the little help i have gotten from searches online about the insurance. I'm getting the vibe that since the phone is not released out here I have no way to get insurance? Which leads me to the other question I had, if there's a way to send for repairs if the phone breaks.
Sent from my Galaxy Nexus using XDA App

I am also with TMobile and because you didn't get the phone from them the insurance they offer will not apply. Not sure about the homeowners insurance, worth a phone call to your agent but usually the deductibles on H/O is $500+ so that's kind of a wash.
I purchased my phone from Expansys and according to them if there is a problem (warranty) they will support what the manufacturer offers.
Good luck and be careful.
Sent from my GT-P7510 using xda premium

If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
Sent from my Galaxy Nexus using XDA App

Excuse me for my blindness lol but can direct me to the thread please. Thanks
greensnow said:
If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
Sent from my Galaxy Nexus using XDA App
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Sent from my Galaxy Nexus using XDA App

Just get a case and screen protector. Only insurance most people need.
Sent from my Galaxy Nexus using XDA App

Hey. Thanks a lot for the info. I went ahead n checked thru ur threads and found it. I contacted ensquared through a message asking if they covered the galaxy nexus GSM model and they called me back in less than 10 minutes and the person over the phone told me they do insure it and it doesn't matter what carrier I have or if the phone is unlocked. I asked twice to make sure cuz it sounded to good to be true n he confirmed that they do cover the phone. I feel so much better now. Thanks again
greensnow said:
If you search a little bit you will see a thread I started on which company will and will not cover these imported phones
Sent from my Galaxy Nexus using XDA App
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Sent from my Galaxy Nexus using XDA App

I'm going to give them a call now myself. It was never really resolved in the other thread mentioned although I think the two should be merged for informational purposes.
Sent from my Galaxy Nexus using xda premium

You should be able to get it covered through squaretrade. It'll cost you probably around $100 or so but I've heard good things about their service.

squaretrade will NOT cover this phone. It says so in the fine print on their website and a user here found out the hard way.
To the OP - glad I could help!
Sent from my Galaxy Nexus using XDA App

greensnow said:
squaretrade will NOT cover this phone. It says so in the fine print on their website and a user here found out the hard way.
To the OP - glad I could help!
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
squaretrade does cover this phone i have the insurance myself i paid 69.00 for one year coverage and i pay a 99.00 ded thats it not sure what the other person did but the covered mine i have it in writing and when i log in on there page it says galaxy nexus covered one year.

Rocket scientist

Sprint and asurion must be having a bad day. sprint store manager told me to report phone as lost since they didnt have another gs3 in stock.
stupid me bricked it flashing all nilly willy.
with the help-of a fellow xda member unbricked called to cancel asurion claim, they said its too late we are sending you another phone.
so im paying $150.00 for another gs3
and this one is still activated seems silly ,they cant even change the claim to found or whatever and since it was reported lost i actually cant return it , The system wont allow me too.
so ill have 2 sgs3 hmm this is stupid something tells me these phones dont cost as much as claimed.

Make a big enough stink about it and they'll take it back I'm sure.
Sent from my SPH-L710 using xda premium

Asurion has yet to send me my replacement due to a backorder supposedly. I just pray it isn't a refurb.
Sent from my SPH-L710 using xda premium

Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
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Since they may not change it to found it may have a bad esn once the replacement ships, but even then it could still be sold for more than $150 easily.
Sent from my SPH-L710 using xda premium

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
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Click to collapse
I bet they make sure the esn is no good.
Sent from my SPH-L710 using xda premium

irock1985 said:
Sounds good to me as long and the original esn is good... Should be able to sell the new one for much more than $150
Sent from my Sprint GS3
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Click to collapse
ESN will be marked bad since it is reported stolen.
You'll likely get a new one since the phone is so new.
Under the new insurance I think you can only replace your phone 2x per year (or I think 3x per 2 years).
You could donate/sell it to a dev.

reported lost
jnadke said:
ESN will be marked bad since it is reported stolen.
You'll likely get a new one since the phone is so new.
Under the new insurance I think you can only replace your phone 2x per year (or I think 3x per 2 years).
You could donate/sell it to a dev.
Click to expand...
Click to collapse
and i actually tried to do the right thing,but corporate red tape intervened

But what im saying is that it is currently working right? So how could it be bad esn and activated... Thats why I said sell the new one not the old one. Just speculating but if you keep yoir current one activated with no problems down the line seems like you would be good to go
Sent from my Sprint GS3

That's why it says $150 Non-Refundable deductible. Doesn't matter what the reason.

Would sprint buy the epic 4g?

I just realized I qualified for an upgrade since april. I was thinking it was in augest.
Anyway, I wanna buy a new phone. I really don't want to sell my epic because I love it and I just want a new phone to keep on the side and not to actually use. So my number would stay on the epic and I would get a newer phone for my music and games and stuff. I don't think anyone would do this but I am lol I need my keyboard.
So I was thinking gs3 or epic touch.
But just incase I have to pay an amount of money that I don't have and I would have to give up my epic to get a newer phone would sprint buy this phone from me for a reasonable price? Like let's say $100?
Sent from my SPH-D700 using XDA

I think Sprint will give your around $30-35 dollars.
You will get much more if you sell it online or some such.
You can use your upgrade to get a new Phone, probably around $200, and just not activate it, and then you can keep using your Epic.
Thanks said, if your Epic is in working order, and has a clean ESN, I would give you $100 for it.

DCRocks said:
I think Sprint will give your around $30-35 dollars.
You will get much more if you sell it online or some such.
You can use your upgrade to get a new Phone, probably around $200, and just not activate it, and then you can keep using your Epic.
Thanks said, if your Epic is in working order, and has a clean ESN, I would give you $100 for it.
Click to expand...
Click to collapse
Ya I was thinking I may sell it online. And I also have an extra battery for it. Its the same as its stock one.
I'm going to go to the sprint store sometime soon and see what phones they have there and what they offer.
if I have to sell my phone to get a new one I may sell it for about $100. Ill let you know if you want it. And yes its in perfect condition I don't remember dropping it not even once and everything works.
Sent from my SPH-D700 using XDA

You can't use an upgrade and not activate the phone.
Sent from my SPH-D700 using xda premium

They give you $50 (at least they did for my mom's) and recycle it.... bad ESN or not, it is all the same...
Sent from my Galaxy Nexus using Tapatalk 2

MДЯCЦSДИT said:
They give you $50 (at least they did for my mom's) and recycle it.... bad ESN or not, it is all the same...
Sent from my Galaxy Nexus using Tapatalk 2
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Depends on condition as well I know I can get 45$ for mine that's with the small dent on the bottom and surface scratch marks.
Sent from my SPH-D700 using xda premium

xjayman said:
You can't use an upgrade and not activate the phone.
Sent from my SPH-D700 using xda premium
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Click to collapse
seriously? They won't just give me it in a box and let me "activate" it later?
MДЯCЦSДИT said:
They give you $50 (at least they did for my mom's) and recycle it.... bad ESN or not, it is all the same...
Sent from my Galaxy Nexus using Tapatalk 2
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And that's not worth selling it. Ill try and sell it online if I have to.
The GSIII is looking really nice in blue lol.
Sent from my SPH-D700 using XDA

lilajrestnom said:
seriously? They won't just give me it in a box and let me "activate" it later?
And that's not worth selling it. Ill try and sell it online if I have to.
The GSIII is looking really nice in blue lol.
Sent from my SPH-D700 using XDA
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The upgrade discount is only valid if it's activated on a renewed contract. No activation means no discount.
Sent from my SPH-D700 CM9 RC1 4.0.4

Zeinzu said:
The upgrade discount is only valid if it's activated on a renewed contract. No activation means no discount.
Sent from my SPH-D700 CM9 RC1 4.0.4
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Click to collapse
So I would have to activate then switch phones? That should work, right?
Sent from my SPH-D700 using XDA

After you activate a new/upgrade account, that phone must remain active on that line for 6 months. (might be 3) This is why I use GVoice. I have 4 lines and me and wifey trade up renewals with 2 of the lines.
Sent from my SPH-D700 using xda premium

MДЯCЦSДИT said:
They give you $50 (at least they did for my mom's) and recycle it.... bad ESN or not, it is all the same...
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Sprint doesn't allow buy backs of any of their devices which have dirty ESNS. Corporate retail employees who do this sort of thing can and will be subjected to disciplinary action of up to and including termination of employment. I know this personally from seeing about half a dozen of employees in our DM's market promoted to customer. You have to remember people that Sprint has a report on just about anything you do in RMS and are able to drill down to employee ID level.

They wanted to give me $60 for mine when I upgraded, but I decided to keep it and try selling it for a little more private.
Sent from my SPH-L710 using xda premium

BubZX said:
They wanted to give me $60 for mine when I upgraded, but I decided to keep it and try selling it for a little more private.
Sent from my SPH-L710 using xda premium
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dude on craigslist i've seen them go for 150+

XxLostSoulxX said:
dude on craigslist i've seen them go for 150+
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Me too....in 2010
Sent from my SPH-D700 using xda premium

Just got a text from Sprint stating they will give me $56 for my Epic..
I laughed!
Sent from my SPH-L710 using xda premium

xjayman said:
Me too....in 2010
Sent from my SPH-D700 using xda premium
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My brother just got 120 for his... without any accessories or a charger...

flastnoles11 said:
My brother just got 120 for his... without any accessories or a charger...
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That's fair...100 to 125 I think is fair for both parties
Sent from my SPH-D700 using xda premium

xjayman said:
Me too....in 2010
Sent from my SPH-D700 using xda premium
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haha no over here in Dallas their selling them for around 300$ and actually selling them for those prices so i'd day they can go around for those prices.

XxLostSoulxX said:
haha no over here in Dallas their selling them for around 300$ and actually selling them for those prices so i'd day they can go around for those prices.
Click to expand...
Click to collapse
Maybe I'll ship you mine to sell ....I've been upgrade eligible since may but I like my phone. When I do upgrade I'm keeping my epic as backup instead of tep. if anything happens to new phone after first year I'll break this bad boy back out.
Sent from my SPH-D700 using xda premium

xjayman said:
Maybe I'll ship you mine to sell ....I've been upgrade eligible since may but I like my phone. When I do upgrade I'm keeping my epic as backup instead of tep. if anything happens to new phone after first year I'll break this bad boy back out.
Sent from my SPH-D700 using xda premium
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Click to collapse
That's exactly why I don't wanna have to sell this phone I just love it lol.
But seriously if I get an upgrade I have to use that phone for the first 6 months??? I can't believe that cuz they can't just tie me to one phone. What if I bought another phone I'm not allowed to use that?
I was really wanting to buy the g23. But I think the epic touch wouldn't be bad either. And its 100 dollars cheaper. But its a shame that both the epic and the epic touch cost 100 with a new contract lol.
Sent from my SPH-D700 using XDA

Geek Squad Protection...WORTH IT

Well, as a few of you may or may not know, I bricked my LGOG (running dirty unicorns 4.3) and couldnt get into LGNPST or recovery. Anyways, I took it to best buy and at first, they werent going to replace it because they said if its after the first two weeks of purchase, it has to be shipped out and exchanged. We (my mom and I) called the Geek squad corporate line to get some more info because one person told us it would have to be replaced with a refurbished phone. That makes no sense, why have insurance if youre just going to give me something used, right? Well, after we read them the paperwork that was given to us with the purchase of our insurance, they confirmed that it would be a brand new LGOG.
Turns out, the LGOG is on back order so they said if it's not here in a MAX of 10 days, I can come into the bestbuy and pick out a phone of my choice that day and keep it. I'm probably gonna go with the G2 or that gorgeous blue HTC One (Although, id be happy with another LGOG, anything is better than this Nexus S 4G i have to use)
At any rate, I just wanted to tell you all what happened, in case you have geeksquad insurance and didnt know what they would do if you bricked your phone and couldnt fix it yourself. I only posted because i know when i went looking for answers i couldnt find any clear ones.

Seems like the geek squad insurance is really worth getting. When I do get to upgrade I will definitely be checking out bestbuy.

Are you able to get the Geeksquad insurance at any time, and do you have to go through Best Buy?

mpbean said:
Are you able to get the Geeksquad insurance at any time, and do you have to go through Best Buy?
Click to expand...
Click to collapse
You have to get the insurance within 10 days of buying the phone from best buy.
Sent from my LG-LS970 using xda app-developers app

Androidawg said:
You have to get the insurance within 10 days of buying the phone from best buy.
Sent from my LG-LS970 using xda app-developers app
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Click to collapse
Ah, bummer. Makes sense, though.
I haven't bought anything from Best Buy in... probably 10+ years.

I dropped my phone, cracked screen, non-responsive to touch. I am getting a refurb in the next day or 2. No mention of a backorder to me. Best part is that it wont cost me a penny.

Of like kind. Is what it says and i've become rather familiar with the reasons for that. New or refurbished. If it is backordered for 14 of it being checked in then it is a new phone of like kind. And im rather familiar with the rules.
Sent from my LG-LS970 using Tapatalk

I have geek squad insurance for my OG
Sent from my LG-LS970 using xda app-developers app

We just got my wife an S4 a few weeks ago and found out they no longer do free replacement, there is a deductible now.

The program looses 100m a year. They are trying to stem the bleeding. That is why there are charges now.
Sent from my LG-LS970 using Tapatalk

@_dannyboy what phone you get after all?
Sent from my LG-LS970 using xda app-developers app

PartimusPrime said:
@_dannyboy what phone you get after all?
Sent from my LG-LS970 using xda app-developers app
Click to expand...
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Ultimately, I decided to go back to the LGOG.

_dannyboy said:
Ultimately, I decided to go back to the LGOG.
Click to expand...
Click to collapse
Welcome back. :thumbup:

iamterence said:
Welcome back. :thumbup:
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Feels good to be back. Now to start saving up my $350 for that nexus 5 :fingers-crossed:

Sweet!!! Yeah I want that nexus 5 too
Sent from my LG-LS970 using xda app-developers app

Regarding Geek Squad Protection
Before some point mid Oct. they used to cover screens for minimal cost @40 now it is $150. Other than that still worthwhile.

dcl3 said:
Before some point mid Oct. they used to cover screens for minimal cost @40 now it is $150. Other than that still worthwhile.
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Click to collapse
Yeah I got the old insurance. I just sent out the LGOG I JUST got back due to a Security error lol. I was trying to restore an old EFS but ended up relocking my boot loader. So now I'm stuck on a Nexus S until November 13th. If my LGOG isn't back then I'll be getting a Nexus 5 or G2.
Sent from my Nexus S 4G using xda app-developers app