[Q] Google Play Movies not updating - Samsung Galaxy Nexus

Hi there,
I tried to install the update on my (NOT rooted - Stock 4.01) Galaxy Nexus in Canada, but I didn't work !
Here is the error :
Update for " Google Play Movies " could not be downloaded due to an error. (941)
Am I the only one having this issue ?

Have you tried clearing app data for Google Play(Market)?

RTContent said:
Have you tried clearing app data for Google Play(Market)?
Click to expand...
Click to collapse
Yes I did ... same thing !

From what I have read is the 941 error means the app isn't available in your country.
Seems like google has been cracking down on installation from non-supported countries with their play services.
Sent from my Galaxy Nexus using xda premium

Movie rentals *are* supposed to be supported in Canada. Music isn't.

El Daddy said:
From what I have read is the 941 error means the app isn't available in your country.
Seems like google has been cracking down on installation from non-supported countries with their play services.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Hello,
I have the App, it is the update that is not downloading...
Thanks

I too am experiencing the same problem... have everything stock, have the Movies app that comes installed, but it simply won't update. Very strange.

greeced said:
I too am experiencing the same problem... have everything stock, have the Movies app that comes installed, but it simply won't update. Very strange.
Click to expand...
Click to collapse
Same here " everything stock " - Thanks for your reply at least I know I am not the only one experiencing that issue.

Same problem here. I am using Dorian's RedPill v4 on my Atrix.
This just happened after I did a hard reset with redpill.

I had that same error just a few days ago (before that, I couldn't even find the apps in the play store, because they weren't available in my country, updating through the web store, or opening the link with the store app gave a not available in your country reasoning)
Then, a few days ago I suddenly found the apps in the play store without the country specification. This is where I got the same error as you are reporting.
Then the day before yesterday, after the G+ post about what people are reading on the play books store (which comment section consisted for 95% about complaints that play books is not available in the commenters country) Later that day,the apps had no mention about country specification (also even though they came pre-installed on my Gnex, they were never listed under my apps before, they were for the first time now under my apps) and I updated them asap, before something would happen.
GSM Gnex Netherlands 4.0.2

Related

[Q] VZW Galaxy Nexus not showing up on play.google.com

I got a VZW Galaxy Nexus a few days ago, I haven't rooted it or unlocked the bootloader yet.
The play store works on my phone and my device DID show up on the play store website yesterday, but I was following the instructions in this thread to try to force the 4.0.4 update so I cleared the data in the Google Frameworks app.
Since then my phone won't show up in the play store, I read through all the reasons why it might not, and from what I can tell, it should.
I'm on the same google account.
I have used the play store app on my phone, I even downloaded a new app.
My old phone still shows up, but I took the SIM card out of that, and traded it in for a micro SIM, and then I flashed a new ROM on my old Revolution so I could sell it, and it hasn't been connected to any source of data since then.
Also yesterday my Nexus and Revolution were showing up in the play store?
Any suggestions?
Install just one app from the play store from device and it should resync your info.
good day.
chopper the dog said:
Install just one app from the play store from device and it should resync your info.
good day.
Click to expand...
Click to collapse
I tried that and it still doesn't show up.
I also cleared the cache in my browser.
Thanks for responding though.
clear the cache/data in play store.
Zepius said:
clear the cache/data in play store.
Click to expand...
Click to collapse
I did that too. I cleared the cache/data and force stopped it. I had to resign in and everything.
Still nothing.
I'm not exactly sure what did it, but it shows up now.
Thanks for your suggestions, I'll just be waiting for the OTA update to find me.
I just noticed the same issue with mine, but I haven't been able to get it to show up yet. Any idea what changed?
Sparky977 said:
I just noticed the same issue with mine, but I haven't been able to get it to show up yet. Any idea what changed?
Click to expand...
Click to collapse
I read on the play store website that it can take some time, for me it ended up being about a half a day.
Just make sure you download something from the play store app on your phone, and it should show up.
Big Cam said:
I got a VZW Galaxy Nexus a few days ago, I haven't rooted it or unlocked the bootloader yet.
The play store works on my phone and my device DID show up on the play store website yesterday, but I was following the instructions in this thread to try to force the 4.0.4 update so I cleared the data in the Google Frameworks app.
Since then my phone won't show up in the play store, I read through all the reasons why it might not, and from what I can tell, it should.
I'm on the same google account.
I have used the play store app on my phone, I even downloaded a new app.
My old phone still shows up, but I took the SIM card out of that, and traded it in for a micro SIM, and then I flashed a new ROM on my old Revolution so I could sell it, and it hasn't been connected to any source of data since then.
Also yesterday my Nexus and Revolution were showing up in the play store?
Any suggestions?
Click to expand...
Click to collapse
I had the same issue... I had cleared the data for Google Services Framework and my Nexus disappeared from the play store.
To fix it I cleared the data for Google Play Store, then downloaded an app from the phone. Worked like a charm.
Thanks guys!

Amazon app store and JB 4.2

Since upgrading to JB 4.2 the Amazon app store keeps having me authenticate periodically. I assume that this is related to the JB update, but I haven't seen anyone else mention this issue. Particularly when accessing Tweetcaster Pro is when I see the issue start, but then no other app works correctly.
Just for some background, I wiped my phone yesterday with 4.1 and then installed 4.2. I have the latest version of the app store and have tried clearing cache/data, uninstalling, reinstalling. No help.
So I'd like to know if anyone else is seeing this or if it is just me.
Thanks
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
WiredPirate said:
Probably just needs a compatibility update, same as every other app that isn't working on 4.2 right now.
Click to expand...
Click to collapse
Thanks. I figured that was the case. I would just be more at ease knowing I wasn't alone.
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
Same here - driving me freaking crazy
You may have to redownload the Appstore apk, there seems to be one with a new layout now.
Sent from my Galaxy Nexus using Tapatalk 2
It kept asking me to sign in and when I did it was saying wrong password even though I knew it was right. I only had about 3 paid apps for free that I still used so I just uninstalled them and purchased from the play store and uninstalled the amazon app store.....haven't "bought" a free app in like 3 months...the selection is getting to be crap
Sent from my Nexus 7 using Tapatalk 2
turdbogls said:
haven't "bought" a free app in like 3 months...the selection is getting to be crap
Click to expand...
Click to collapse
Ain't that the truth.
Johnassel said:
Same behaviour here after updating to 4.2. Hope Amazon is fast with a fix...
Click to expand...
Click to collapse
Sorry for you, but glad to hear it. I ended up calling them today and they hadn't heard of any issues. I suspect they know now.
I'm getting the same thing too although my login credentials actually work. The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
I completely wiped my phone before upgrading to 4.2 and Amazon App store and Verizon FiOS Mobile Remote are the only two apps with issues.
I have the same issue with Forum Runner. Every time I close the app I get signed out and need to re-login every time I open it back up. So annoying but I'm guessing its a 4.2 update thing. I've deleted it and re-downloaded it and it made no difference.
Sent from my cell phone
turdbogls said:
..haven't "bought" a free app in like 3 months...the selection is getting to be crap
Click to expand...
Click to collapse
I know that feel, I just uninstalled it altogether.
WiredPirate said:
I know that feel, I just uninstalled it altogether.
Click to expand...
Click to collapse
Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
pwc realtor said:
The one thing I haven't checked is whether or not these logins are creating a new device authorization every time.
Click to expand...
Click to collapse
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
coreyva said:
Unfortunately, I have a few FAOTD that I use frequently, so I have to keep it installed.
Click to expand...
Click to collapse
I've read that in the past, but it's never been true for me. I use TubeMate from Amazon and dont need the Amazon Market installed to do so.
Having the same issue with the app store. Just got off the phone with amazon and they are aware of the problem and are working on a fix now
coreyva said:
They explained to me that everytime you login, it creates a new device instance. They limit it at 25. I hit that mark yesterday.
Click to expand...
Click to collapse
Ouch! I just logged in to my Amazon account and saw all the "Nexus 7 xx" devices that were registered.
Thanks for the heads up. I deregistered all the new devices.
This worked for me
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
Bishop Scientifics said:
From another forum I found this solution to work:
1) Delete Google Account
2) Reboot Device
3) Reactivate Google Account
4) Log on with Amazon Appstore App
All apps load and run without need to log on each time now.
I also deleted excess Amazon devices as noted above.
Click to expand...
Click to collapse
seems like it does not work for me.
still working for you?
Yeah it does add a new device each time... I have 7! Deleted 6 of them... still same problem.

Error 927, And All Potential Solutions Have Failed...

Here it is in a nutshell: Error 927 on ANY download, any app, any game, be it paid or free, on my Nexus 7 (2013) FHD. I've done the following:
- Cleared the data and cache for the Google Play Store, Download Manager, and Google Services Framework.
- Uninstalled updates for the Google Play Store and Google Services Framework.
- Deleted and re-added my Google account.
- Rebooted.
- Hard reset.
- Downgraded to 4.3 and re-upgraded to 4.4.2.
- Tried to download the apps and games from the Google Play website, and get "An unexpected error has occured. Please try again later."
- Changed the filter and proxy settings on my Cisco router.
- Switched to LTE, and... same thing.
- Created another Google account, and it worked, but I will NOT be forced to re-purchase the apps I've spent nearly $80.00 on over the years, or upload my music collection to Google Music again.
- Reached out to Google for help, and... crickets.
I'm at the end of my rope. If this isn't resolved soon, I'm returning the Nexus to Wal-Mart. I've NEVER had this sort of issue before, even with my first-generation Nexus 7. I've had Android tablets since my Motorola Xoom awhile back. I've ALWAYS had Android tablets. I'd hate to have to abandon Android because of this idiocy, but I may have to do so. I don't want to have to go with Apple for both my smartphone and tablet, but it's starting to look that way.
If anyone has any suggestions that aren't listed above, please, help me out. I love my Nexus 7, but without apps and games, it's pretty worthless.
Thanks in advance.
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
abarax said:
- Downgraded to 4.3 and re-upgraded to 4.4.2.
Click to expand...
Click to collapse
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Pandae said:
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
All web browsing and pre-installed apps work just fine. Just any attempts to update those apps, or install any other apps from Google Play, fail with error 927.
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Click to expand...
Click to collapse
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
abarax said:
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
Click to expand...
Click to collapse
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Dexxon said:
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Click to expand...
Click to collapse
I know his pain I have flashed reflashed installed stock and im using a atrix 2 with ics 4.0.4
im hoping its a google server problem and it will be fixed
I was having the same problem for the last two days and I went to settings/Google account and noticed there was a sync error with sound search for Google play and I manually synced it and now apps download .
Sent from my Nexus 5 using Tapatalk
I went into my account removed my devices from it on the web and signed in on my phone now it works
Sent from my MB865 using Tapatalk
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
dawiseguy77 said:
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
Click to expand...
Click to collapse
I'm having the exact same problem now for a few days. I called Google support and they are aware of the problem and had no resolution. I was told too bad basically.
Out of curiosity, for those having this issue, did you upgrade to a 4.4.2 ROM?
I updated to stock rooted 4.3 galaxy note 2 Verizon and it happens on all of my gmail accounts too
Sent from my SCH-I605 using Tapatalk
I have the same problem. Ran across this thread doing a search for the error 927. Running a Verizon HTC One and an LG G Pad 8.3. Both have the same problems, and i too have called Google several times. Their answer was to call HTC. I was livid. I changed my password, but was only a temporary fix until I made a purchase from the Play store. Then the error came back. I realize i am in the Nexus 7 forums but wanted to chime in since the problem is happening to me too. Hopefully Google comes up with a fix. Too much money tied up to just create new account, which does work by the way.
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
dawiseguy77 said:
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
Click to expand...
Click to collapse
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
planedoc said:
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Yeah Google making me mad too
Sent from my SCH-I605 using Tapatalk
Same boat. I did everything the original poster did as well. Called into play store support and eventually got passed off to tier 2 support. Haven't heard anything in over a week.
The issue affects every device I log into with my account. Originally showed rpc:s-7 error, now 927.
Anyone with this problem find a solution? Again, I've done everything the op posted. In the past I've been able to correct the problem. But this time, no go.
Have the same problem... In every device I'm using with my account... 3 tablets, 2 cell phones. Spent more than 400 dollars in apps.. Can't download, nor even update. Always error 927. Changed password and problem persists.. It's obviously a problem with my account.. Wonder what could I do.
Have you tried installing apps from Google Play on a computer?
Hello, just an update...
My problem has gone... Seems it was from google side.
Too bad I had to flash my cel 3 times before I realized it was happening to all my devices.
Don't know if the password change had anything to do with the fix since, at least, it didn't work immediately.
If you encounter the same problem don't panic... give it a little time, hopefully it fixes on its own.
Thank you very much.

[Q][Solved] Preinstalled apps won't show in Play Store and Application manager

Edit: Problem solved itself over time.
Hello everyone.
Like mentioned in the title the tablet only shows apps under my Apps in the Play Store, I downloaded or updated manually in the Play Store. It also doesn't show preinstalled Apps like Chrome,Gmaps or YouTube in the Application manager, unless I looked them up and manually update them in the Play Store. I had exactly the same problem yesterday with an Samsung Galaxy Trend (GT-S7560), but after some messing around and several restarts the apps suddenly showed up and everything worked fine then. Sadly I don't know what fixed it on the phone. Does anybody have an idea how to fix this problem? It isn't a huge problem, but with all the Android devices I set up, I never encountered this except with these two Samsung devices.
Many Thanks in advance!
Try to clear play store's cache and data from app manager
Sent from my GT-P6210 using Tapatalk
Ripshock said:
Try to clear play store's cache and data from app manager
Sent from my GT-P6210 using Tapatalk
Click to expand...
Click to collapse
Sorry forgot to mention that I already tried it, sadly, without success. It was one of the last things I did before it worked on the phone, didn't worked on the tablet yet.
What play store version do you have?
Sent from my GT-P6210 using Tapatalk
The problem solved itself again! Just as I went to look up the Play Store version (4.5.10 btw.), the apps appeared under the "All" category and in the Application manager, could update them and everything works fine now. Really strange that this occurred with two Samsung devices on two following days. Thanks anyway for your help!
Nice!!
Sent from my SM-T210R using Tapatalk

Play store download pending

Hello folks,
I am trying to update my apps from play store on my gen 1 fire tv but instead of animating the progress bar I see a message there saying download pending. This is the first time it has happened to me and I have had the play store installed since I got my fire tv.
I tried removing and reinstalling playstore and play services but got the same message.
Is anyone else facing a similar situation?
Sc0rp10 said:
Hello folks,
I am trying to update my apps from play store on my gen 1 fire tv but instead of animating the progress bar I see a message there saying download pending. This is the first time it has happened to me and I have had the play store installed since I got my fire tv.
I tried removing and reinstalling playstore and play services but got the same message.
Is anyone else facing a similar situation?
Click to expand...
Click to collapse
Hey, sorry for posting here but I got the exact same issue on my Xiaomi Redmi 2. Did you ever figure out how to fix this?
No unfortunately not yet.
Sent from my Nexus 6P using XDA-Developers mobile app
I too have this problem and it only started recently. At first (over a year ago) you had to remove play services because when it updated it broke the playstore but you could still download apps and they would work, just not the ones that need play services (YouTube etc.). Now its doing that same thing with play services removed and market helper does nothing to remedy it.
Sent from my GT-I9505 using Tapatalk
jamboss said:
I too have this problem and it only started recently. At first (over a year ago) you had to remove play services because when it updated it broke the playstore but you could still download apps and they would work, just not the ones that need play services (YouTube etc.). Now its doing that same thing with play services removed and market helper does nothing to remedy it.
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
i think they've put put some sort of a check in play services to not run on devices where its sideloaded.
Sc0rp10 said:
i think they've put put some sort of a check in play services to not run on devices where its sideloaded.
Click to expand...
Click to collapse
still works on my mxiii.

Categories

Resources