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Hello,
I recently installed the newest rom on my phone, and it is fantastic, however I'm having an issue installing the google music app (so I can stream from the google servers).
I keep getting the error
"Package file was not signed correctly. Uninstall the previous copy of the app and try again."
I don't have any other versions of google music in the application list in settings, or titanium backup. I also checked the /system/app folder and the google app isn't there from what I can tell.
I tried manually removing the "music" app (which was musicplayer.apk) but that didn't help either.
I've cleared all market data.
Did anyone else have this issue or know a solution? This is a must have app for me, and I really like this fast rom and want to keep it.
Thanks,
Austin
I think the really amazing thing would be to see the Google Music app actually work correctly on our phones in the first place.
I've tried it, on several different roms, and it always has the same problem.
I use it strictly for my local mp3 collection. I set it to shuffle, let it play, turn off the screen (or let it time out, whatever works), and after that song plays, the player stops. If I turn the screen on again, it starts playing the next song, but this is far from correct behavior.
So, I don't know if there's an app that will let you play your Google cloud-based music that isn't the official Music app, but if there is, I'd use that instead.
Sorry, that's just my two cents. I know it's not really helpful.
You might check to see if there is an associated .so file in /system/lib, but that starts to get into dangerous territory.
Hmm... I've got the same rom on my phone and it's working fine. Have you tried finding an apk and installing directly from it? Might be something else going on.
What
Sent from my SGH-T989 using xda premium
I actually just backed everything with titanium backup then wiped everything then reinstalled and I have the app now. I think the app was originally there just not in the applications list. I didn't see it in the apps folder when I looked with root explorer.Thanks for the replies though.
Apologies if this is in the wrong place, please feel free to move it around!
I've updated my Nexus to JB and all is well. I've never really used the music app, but in preparation for my Nexus 7 arriving, I've done the "hack" to allow Google Music access from the UK - it's currently uploading my music as I type.
On my device though, I can't see it. The help says I should be prompted for which account to use, but this doesn't seem to happen. I've also checked under "Accounts and Sync" for my google account, and all looks happy (except no option for music is even listed).
Can anyone advise what I need to do to get it working?
Actually, I managed to use the hack too, but still have the same problem. I think you answered to yourself. It's a hack..so it's suppose maybe not to be fully operational.
I've been using Google Music in the UK more or less since it lauched & it works perfectly fine for me.
Under settings in the Music App does it list a Google Play Account? (Should be at the very top)
I'm using Google Music for a few month now as well and had a similar problem.
Try clearing the cache of the Music App. At least that solved the problem for me that a few albums where not showing on my phone.
download Titanium backup. go to your apps defrost Google music
Thanks everyone, I did a "clear data" and it's showing stuff now
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
---
Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
---
EDIT
(7/15/15)
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.
LG G4 Google Music issue
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
arpee324 said:
TL;DR - Picked up my G4 at T-Mobile yesterday and I'm having issues fully syncing my music and playlists to my Google Play Music app. Tried every fix I could think of to no avail.
---
Only a portion of the music I've uploaded and added through All Access are showing up on the app. It's most obvious when looking through my playlists - many have significantly fewer tracks in them and some are completely blank. I've also found incomplete albums in my library.
The music hasn't been lost completely though. Everything looks fine in the web app and on my other devices (Nexus 9 and Moto G 2014).
I've tried refreshing my library, clearing cache/data, uninstalling updates, rebooting, reinstalling updates, and a factory reset. I've also unchecked and rechecked GPM sync under Accounts in Settings. No luck!
Anyone else run into this kind of issue on the G4 or any new devices they've purchased? Any suggestions for a fix? I'll troubleshoot some more today and try to exchange in-store for a new phone tomorrow if I can't find a fix.
Thanks.
Click to expand...
Click to collapse
Mine seems nornal. Man need Viper4Anroid bad to turn up the treble.
Sent from my LG-H811 using Tapatalk
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
Mikie78 said:
Im having the same issue. I thought it just my phone and playplaylists but after reading your post I checked the music in my library and music I uploaded and music I added with all access is not there. All my other devices show my complete collection. I think it's a G4 issue.
Did switching phones help?
Click to expand...
Click to collapse
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
Sfkn2 said:
I had that issue, but was over WiFi. Once I disconnected from Wi-Fi, it was fine again. Not really sure what happened.
Click to expand...
Click to collapse
I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
JaySoul said:
I have been having EXACTLY the same problem as the OP. It's been very frustrating.
Your WiFi solution has already made a bit of a difference. If it fixes it completely when I try it properly, I will track you down and kiss you passionately.
Click to expand...
Click to collapse
You can kiss me passionately with a $5 Starbucks gift card so I can have my coffee today! Shower me with love!
It's not the phone!
arpee324 said:
Exchanging for a new G4 did not help. :/
Have you had any luck getting your library and playlists to populate on your G4?
It doesn't seem to be only a G4 issue either. I have another thread going on at the Android Central forums and there are two other users with the same issue. One has a new G4, the other has a new GS6. We all have ongoing tickets being 'escalated' with Google Support.
I'm a newer user so I can't post outside links, but if you copy/paste some of the text in my OP you should be able to find the thread.
Click to expand...
Click to collapse
It's not your phone it's the Amateur Hour app that is Google Play Music.
While Chasing all things Social and bending over Backwards to be Facebook. Google Let this jewel of an app turn into a perfect example of why Not to Reinvent the wheel.
Ive Been having the exact same problems and many others ever since I subscribed, Dec. 2014. The app cant handle the additional strains on its limited resources and Android is already a memory sucking pig.
Ive had these issues on a Moto X 2013, Two Moto X 2014's, Two Drod Maxx's and a 2013 Nexus 7. So I know for a fact it;s not the device.
Getting any help from google is like trying to get milk from a Bull. They are so stuck in the "Everything at Google is Free and You are all our Beta Testers (Guinea Pigs) mindset. That they forget or Don't realize that people are actually paying for this service. Though, Not Many Apparently.
You can do factory resets, Data, Cache clears Uninstall and re-installs etc until the cows come home. None will Fix these issues. The problems are account related and google needs to manually reset each one.
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
You think any of the Bike riding, Free Food eating Geniuses at google could or would tell you to do that - Don't hold your breath - All they will say is do a factory reset, deny there is or they have heard of a similar issue and finally, tell you it's been escalated. Which , like their Feedback service is another term for it's been sent to the Great Circualr Filing cabinet.
It's been 6 long months of Music constantly restarting after 20 seconds +/-, Voice commands to play a song or an album failing endlessly, Huge portions of my library gone missing on mobile devices. etc,, and Google refuses to help.
Google Play Music as it stands now is good for One thing - Shuffle Play of your library - Thats it. The Curated Lists fail More than they work, Using the shuffle widget Plays more music NOT in your library then music in it and none of it similar to what you have. The "Recommended for You" Crap is just a waste of resources.
I have 27K songs uploaded and another 26K "Added to my Library" from the Subscription and Nothing works!
SOMFW said:
For Music Not showing up here is a simple but painstaking fix
Log onto a PC and go to GPM Find Your music - (Google keeps trying to Hide this aspect of the Service) select an artist, Click the "All My Songs" Card = The first one, now Select / highlight every song and then click edit - Don't change anything, click save - That's it
Now go to your phone and you will see all the songs there, you might need to refresh though.
Click to expand...
Click to collapse
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
arpee324 said:
Whoa that works. It's gonna be a pain but I've worked through most of "A". Thanks.
Still need to find a way to restore my playlists on my phone though. The same edit-save trick doesn't seem to do the trick.
Click to expand...
Click to collapse
Playlist will wok with the "Fix" but take multiple attempts. If they are Large (100+ songs) try doing it in groups of 25.
I had one playlist with 170+ songs and it took 5 attempts trying to highlight every song wouldnt work. The Edit info was greyed out.. A few songs needed to be removed and re-added - You couldn't edit their info
After I found the "Bad" Songs I was able to do a bulk edit on the list and it worked
PS I tried doing a bulk edit on all 54K songs in my library but it to failed miserably.
This may be because of googles insistence to use the arcane and antiquated Chrome / Flash for everything google. Me using an older PC with XP ( Which makes using GPM Painful) or because it has to be done artist by artist.
I reached out to google , Again yesterday by phone to tell them of the "Fix" and the Pri-madonna who I spoke to couldn't care less or be more contemptuous.
Just got an email from Google Support saying the issue has been resolved.
They had me clear my app data and cache, then reboot and refresh the library. I had to wait a couple minutes for everything to re-sync, but it actually worked for me.
I cross-referenced a dozen playlists on my phone with the playlists on the web app. All matching. Spot-checked a few artists and there doesn't seem to be any incomplete/missing albums.
Is anyone else having problems with Play Music not syncing all of your music? Maybe ⅓-½ of my music does not appear to be syncing with my S6 nor my S6 Edge. Syncs just fine with my HTC One, Asus Tablet, Samsung Tab, PC etc... Just not the S6s.
I've resynced multiple times under Accounts, I've cleared data/cache multiple times within the app itself as well as under app management, I've tried it with app updates uninstalled and with the updates installed. I'm at a loss as to why this is happening.
I am also within my 10 device limit. Anyone else having issues? Have any possible solutions? Alotta of my most played songs are not syncing and it driving me nuts.
(Edit) FYI, the S6 is Stock Rom untouched. The S6 Edge is Stock Rom rooted.
My syncing works fine. Also at my limit. Wish they'd change that
Sent from my SM-G925T using XDA Free mobile app
msgnyc said:
Is anyone else having problems with Play Music not syncing all of your music? Maybe ⅓-½ of my music does not appear to be syncing with my S6 nor my S6 Edge. Syncs just fine with my HTC One, Asus Tablet, Samsung Tab, PC etc... Just not the S6s.
I've resynced multiple times under Accounts, I've cleared data/cache multiple times within the app itself as well as under app management, I've tried it with app updates uninstalled and with the updates installed. I'm at a loss as to why this is happening.
I am also within my 10 device limit. Anyone else having issues? Have any possible solutions? Alotta of my most played songs are not syncing and it driving me nuts.
(Edit) FYI, the S6 is Stock Rom untouched. The S6 Edge is Stock Rom rooted.
Click to expand...
Click to collapse
I'm having the exact same issue. I have a Galaxy S6 edge. Already opened a ticket with Google Play Support. Awaiting on a response.
msgnyc said:
Is anyone else having problems with Play Music not syncing all of your music? Maybe ⅓-½ of my music does not appear to be syncing with my S6 nor my S6 Edge. Syncs just fine with my HTC One, Asus Tablet, Samsung Tab, PC etc... Just not the S6s.
I've resynced multiple times under Accounts, I've cleared data/cache multiple times within the app itself as well as under app management, I've tried it with app updates uninstalled and with the updates installed. I'm at a loss as to why this is happening.
I am also within my 10 device limit. Anyone else having issues? Have any possible solutions? Alotta of my most played songs are not syncing and it driving me nuts.
(Edit) FYI, the S6 is Stock Rom untouched. The S6 Edge is Stock Rom rooted.
Click to expand...
Click to collapse
Wanted to check if your problem is still ongoing, mine is. Google stated they weren't able to replicate the issue on their end and to pretty much hope for updates to fix it.
I'm going crazy here... :-/
---------- Post added at 12:37 PM ---------- Previous post was at 12:26 PM ----------
Found a thread on Android Central of other users reporting the same issue:
http://forums.androidcentral.com/lg-g4/536816-how-can-i-fix-my-google-play-music-sync.html
Seems to be something with Google services itself and not just the S6 or S6 Edge.
I've referenced both threads in my support ticket, I'd encourage you to do the same, maybe we can nag them enough for a solution.
No luck as of yet on my end. Actually, it seems the more I delete data/cache and try resyncinging the more songs stop from syncing..... It's getting really aggravating honestly.
Sent from my SM-G925T using Tapatalk
msgnyc said:
No luck as of yet on my end. Actually, it seems the more I delete data/cache and try resyncinging the more songs stop from syncing..... It's getting really aggravating honestly.
Sent from my SM-G925T using Tapatalk
Click to expand...
Click to collapse
:sigh: Same here. At first I thought it was fixing the issue, but then I realized that it was just switching what songs I had available on my device. Aggravating indeed.
I included both threads (this one and the one on androidcentral) in my ticket email update. Hopefully they get their stuff together.
I'm having the same issue - searching for a solution brought me to this thread. I've reset the phone, wiped the cache, disabled the GPM app, refresh library both on Wi-Fi and on cell connection. Nothing is working. This is really frustrating as every other device I have the library is syncing perfectly (including my Galaxy Note 10.1).
Would love to get this resolved somehow...
Edit: does this have anything to do with how large the music library is? Mine is bordering 18,000 songs.
@Chadwick17 @msgnyc
Alright guys! I've found a solution for mine, hope this helps you guys out!
1. Go to GPM on the webapp (website, whatever you want to call it).
2. Go to "My Library", then pick whatever artist you want for the test
3. Once you open the artist, go to "All my songs" (for that artist you picked)
4. Select ALL the songs and click the edit button on the top
5. DO NOT MAKE ANY CHANGES TO THE FIELDS (unless you want to change the metadata for the songs). Just click save without making any changes
6. Refresh your music library app, your stuff should be there now
What I did to make this faster for me, was go through my music library by genres. I would open the genre (Progressive Rock for example), go to "All Songs", select all of them, click edit and just save. I'm personally OCD when it comes to the music tags, so it was much easier for me since I have everything nicely formatted and organized. I only had to do it 111 times (the number of genres in my library).
Now once you're done doing this on the GPM website, go to settings on the website and refresh your music library (yes, this is on the website).
Once you're done, go to your google music app on your phone and refresh it, if it works for you as the same as it did for me, your playlists should now have all your music and so will your library.
After I confirmed that everything was there I force stopped the google play app through the application manager, cleared cache and data for the app through application manager, reboot in recovery, cleared cache and dalvik through recovery, fixed permissions. Booted up, my Google Play music is syncing just fine now.
Hope this helps!!!
Gelialtron said:
@Chadwick17 @msgnyc
Alright guys! I've found a solution for mine, hope this helps you guys out!
1. Go to GPM on the webapp (website, whatever you want to call it).
2. Go to "My Library", then pick whatever artist you want for the test
3. Once you open the artist, go to "All my songs" (for that artist you picked)
4. Select ALL the songs and click the edit button on the top
5. DO NOT MAKE ANY CHANGES TO THE FIELDS (unless you want to change the metadata for the songs). Just click save without making any changes
6. Refresh your music library app, your stuff should be there now
What I did to make this faster for me, was go through my music library by genres. I would open the genre (Progressive Rock for example), go to "All Songs", select all of them, click edit and just save. I'm personally OCD when it comes to the music tags, so it was much easier for me since I have everything nicely formatted and organized. I only had to do it 111 times (the number of genres in my library).
Now once you're done doing this on the GPM website, go to settings on the website and refresh your music library (yes, this is on the website).
Once you're done, go to your google music app on your phone and refresh it, if it works for you as the same as it did for me, your playlists should now have all your music and so will your library.
After I confirmed that everything was there y force stopped the google play app through the application manager, cleared cache, cleared data, reboot in recovery, cleared cache, dalvik, and fixed permissions. Booted up, my Google Play music is syncing just fine now.
Hope this helps!!!
Click to expand...
Click to collapse
I just saw a similar solution over at Android Central. It's been working for me too - only thing is, it doesn't seem to rectify the missing songs in your playlists on your phone. Maybe I haven't waited long enough for it to refresh...
Chadwick17 said:
I just saw a similar solution over at Android Central. It's been working for me too - only thing is, it doesn't seem to rectify the missing songs in your playlists on your phone. Maybe I haven't waited long enough for it to refresh...
Click to expand...
Click to collapse
Try my steps. I had the same problem with my songs playlists, but after I performed all the steps I did all my playlists have the correct number of songs in them.
Something is seriously screwed up. Now, the web app is showing music missing - roughly 3,000 songs. However, the music app on my tablet is showing all of the correct songs. I have no idea what the hell is going on but I'd sure like my 3,000 songs back.
Chadwick17 said:
Something is seriously screwed up. Now, the web app is showing music missing - roughly 3,000 songs. However, the music app on my tablet is showing all of the correct songs. I have no idea what the hell is going on but I'd sure like my 3,000 songs back.
Click to expand...
Click to collapse
Give it time. I had the issue as well, that's why I refreshed the music app within the GPM website. Go to settings on your left and then refresh the music library.
Make sure that by some reason they're not in the trash either.
I'll give it a shot l8r when I've got time. It's gonna take awhile to do that with all my songs.....
(Edit)It did work with the few albums I tried it. They updated the webpage. Im unable to select all songs for an artist. Id have to do it album by album. This could take me all week...
They need to fix this.
Sent from my SM-G925T using Tapatalk
Gelialtron said:
Give it time. I had the issue as well, that's why I refreshed the music app within the GPM website. Go to settings on your left and then refresh the music library.
Make sure that by some reason they're not in the trash either.
Click to expand...
Click to collapse
You were right. The web page did refresh to the correct amount of songs. I simply went into the 'Songs' portion of my library and selected all 19,000 of them and hit edit and then save right away. After that I refreshed the web app and now everything is working just like it should.
However, now my Google services aren't pushing notifications. I have no idea if that is related to this or a completely different issue altogether. Gmail will only show new email after I open the app and any purchases in Google Play don't show unless I manually force the phone to sync. Ugh.
Gelialtron said:
@Chadwick17 @msgnyc
Alright guys! I've found a solution for mine, hope this helps you guys out!
1. Go to GPM on the webapp (website, whatever you want to call it).
2. Go to "My Library", then pick whatever artist you want for the test
3. Once you open the artist, go to "All my songs" (for that artist you picked)
4. Select ALL the songs and click the edit button on the top
5. DO NOT MAKE ANY CHANGES TO THE FIELDS (unless you want to change the metadata for the songs). Just click save without making any changes
6. Refresh your music library app, your stuff should be there now
What I did to make this faster for me, was go through my music library by genres. I would open the genre (Progressive Rock for example), go to "All Songs", select all of them, click edit and just save. I'm personally OCD when it comes to the music tags, so it was much easier for me since I have everything nicely formatted and organized. I only had to do it 111 times (the number of genres in my library).
Now once you're done doing this on the GPM website, go to settings on the website and refresh your music library (yes, this is on the website).
Once you're done, go to your google music app on your phone and refresh it, if it works for you as the same as it did for me, your playlists should now have all your music and so will your library.
After I confirmed that everything was there I force stopped the google play app through the application manager, cleared cache and data for the app through application manager, reboot in recovery, cleared cache and dalvik through recovery, fixed permissions. Booted up, my Google Play music is syncing just fine now.
Hope this helps!!!
Click to expand...
Click to collapse
Finally had a chance to sit down and do this. Wasn't able to do it really from my tablet since I was unable to select all and going album by album would've takin forever. Solved my sync issues tho. Your a life saver. Thanks.
Wonder what was causing the problem to begin with tho...
Sent from my SM-G925T using Tapatalk
msgnyc said:
Finally had a chance to sit down and do this. Wasn't able to do it really from my tablet since I was unable to select all and going album by album would've takin forever. Solved my sync issues tho. Your a life saver. Thanks.
Wonder what was causing the problem to begin with tho...
Sent from my SM-G925T using Tapatalk
Click to expand...
Click to collapse
Glad it worked for ya man!
Hey guys. After playing around a bit I wondered why Skype and account settings suddenly stopped working. After a while playing around I figured what was happening.
Since I'm not a fan of Chrome, I decided to remove it, like I always do. Don't want unnecessary stuff on my device.
After reinstalling, it was possible again to add a new account, also to start Skype. Seem it is bound to Chrome web view somehow. The alternative internal Android web view don't seem to work with these settings.
Does anyone have an idea how to safely remove Chrome but keep functionality?
Disabled the chrome app on my phone with no issues.
I'm also not seeing this issue.
Sent from my SM-N975U using Tapatalk
Just disable chrome
I did. This also results in not being able to add a new Google account, or simply start Skype.
Only if Chrome is installed AND active it will work. Can you guys try again and report back?
Thyrador said:
I did. This also results in not being able to add a new Google account, or simply start Skype.
Only if Chrome is installed AND active it will work. Can you guys try again and report back?
Click to expand...
Click to collapse
Just ran Skype and added a Google account. No problem, no Chrome. I'm wondering if another app you installed is getting involved.
Sent from my SM-N975U using Tapatalk
I uninstall chrome, no issue at all bro. All working fine.
http://gaebolg.com/pub/N10/Screen_Recording_20190825-095512.mp4
Just have a look. And no: if I do a clean install and have nothing else installed other than Skype, it acts the same way. This is where I figured out why this was happening.
Edit: even if I don't install Skype any anything else: if I just deactivate chrome I can't add any Google accounts.