[Q] Sony Xperia Play - Xperia Play Q&A, Help & Troubleshooting

So I have a Sony experia play. I plugged it in to charge today, I went to turn on my phone and the light on the back of the phone for the camera flash just keeps blinking, no screen no boot and an occasional crackle on the speakers if you listen close. What is wrong with it? and it was stock.
Tomarrow I am going to Verizon to hopefully exchange it for a working phone otherwise I am screwed.
Your input guys?

Inductive Soul said:
So I have a Sony experia play. I plugged it in to charge today, I went to turn on my phone and the light on the back of the phone for the camera flash just keeps blinking, no screen no boot and an occasional crackle on the speakers if you listen close. What is wrong with it? and it was stock.
Tomarrow I am going to Verizon to hopefully exchange it for a working phone otherwise I am screwed.
Your input guys?
Click to expand...
Click to collapse
have you tried some anti-virus app on your phone? If your phone still has warranty, the best way is to bring it back to where you got it and have it replaced if the warranty covers it. I haven't experienced your situation and probably it is a hardware defect and best thing to do is use your warranty or bring it to a technician.

Simple answer
No, I have not tried any anti virus on my phone. I called Verizon and they wont even guarantee me that they will replace the phone I got from them. It sucks.
So tomorrow I am just hoping I wake up and it magically works, otherwise after College at three I am going to take it in to a Verizon store.

I don't see what an anti virus would have to do with this?
If you can get into flash mode try flashing back to stock using Flashtool or Wotanserver

Michealtbh said:
I don't see what an anti virus would have to do with this?
If you can get into flash mode try flashing back to stock using Flashtool or Wotanserver
Click to expand...
Click to collapse
he/she might have lots of viruses/malware etc. already on her/his phone so I am asking if she/he already has one so that he/she can perform a scan first through her/his pc. Anyway, you can try using the pc companion installed on your pc to change back your phone to its former state.

Related

[Q] Red light issue with rooted only xperia play

So I cannot stress how much time I've dedicated in reading and searching and have read and read. It was either the person's phone was flashed to a rom or had unlocked bootloaders. Whatever the issue, I felt I should post my issue. I have a Xperia that is only rooted. IS ALL. No flashed roms with stock kernels, no unlocked bootloaders. Nada, none of that. So recently my phone's lcd backlight started flashing on and off everytime I'd slide my phone. I figured I'd open it up which I pulled a tutorial from youtube and opened my phone up CAREFULLY. I mean I did this the most safest way ever! I finally get to putting everything back together and boom! Nothing! No logo, no vibration, no nothing! I'm freaked! So I plug the computer by usb and hear the usb connection sound and for a quick second I was relieved... then again comes the flashing red light... I'm gonna say it for the hell of it but I swear the damn thing is blinking orange but me and my lady had a debate she said it was clearly red so I think it's dark orange.. Regardless!! It blinks ruffly every three seconds and only blinks when connected WITH OR WITHOUT BATTERY. Can someone please give me any ideas? Should I open it up and make sure nothing happened or something? I'm just so worried and no longer have a phone at all... I'd greatly appreciate it and if anything else happens I'll keep ya updated. Thanks again.
**********UPDATE**********
I went ahead and tried speaking to a agent so here's the script
Please wait while we find an agent to assist you...
You are currently in position number 1 in the queue.
You have now been connected to an agent.
Hayley: Hi Michael, thank you for contacting Sony Xperia UK Chat Support. My name is Hayley, please could I take your full name and email address?
Michael: Yes
Michael: Michael *******@gmail.com
Hayley: Thank you for providing me with this information, how can I help you today?
Michael: My Xperia Play is blinking with a red light every three seconds and won't turn on.
Hayley: Have you tried charging the phone?
Michael: yes all night and it still was left blinking
Hayley: I'd suggest that you first try updating the software in your handset. This can be done using the Update Service program here: http://www-support-downloads.sonymobile.com/Software Downloads/Update_Service_Setup-2.11.12.5.exe
Michael: well if I connect it to the computer I still get only a blinking red light... will this file fix the connection issue?
Hayley: You connect the phone whilst it is switched off so you should still be able to use it.
Michael: ok I'll try I'll let you know if anything changes
Hayley: No problem. I hope the information I have provided is okay. Is there anything else I can help you with?
Michael: well can I wait until i try this ?
Hayley: The update will take about 15 minutes to run so you will need to try this and contact us again if it doesn't resolve it.
Michael: k thanks**
I'm gonna try this update service and see if anything else works.. Please guys if you know anything let me know
****UPDATE****
Still nothing at all... I'm hoping I really didn't screw anything up... I'm going to open the phone for the third time and try again.
*Update*
Nothing ended up working I might as well just end up tossing the damn thing in the trash.
*********UPDATE!!!!***********
After getting back home from work I decided to play around with it and try a little experiment and I figured ahh the hell with it. I somehow magically got it to work!!!
Here's what I did,
I pried open the back cover of the phone and flipped the battery backwards and connected the three gold spots and pressed down counted for five seconds. I then turned it back over to the correct way and pressed and held the power button and felt a vibration and was like WTH????? Boom! Sony Ericsson logo came on so It's back up and running!! THE MOTHERBOARD IS SAFE THANK GOODNESS!!! It may have just been the battery.. Well I'm still having problems everytime I slide the keyboard up and down it automatically shuts down but I figured I can just replace the slide strip that connects the lcd. But again I appreciate the support and thank you all so much!
Open it up again and make sure everything is connected securely. Give it a good clean with one of those compressed air cans as well to blow any dust out of the ports.
The red flashing light seems to me like something is disconnected somewhere internally
Sent from my Xperia Play using xda premium
hey thanks for replying and for the help I really appreciate it. I've already tried opening it up twice but still nothing I've give it a third shot though
Have you tried connecting it in flash mode and using flashtool to flash a new ROM? If you're worried about losing what's on the phone, tell flashtool not to wipe user data.
Also, for next time, this should be posted in Q&A, not general.
Sent from Asgard
well that's the thing though my computer doesn't recognize the connection oh well I give up thanks though.
coldcrush390 said:
well that's the thing though my computer doesn't recognize the connection oh well I give up thanks though.
Click to expand...
Click to collapse
That doesn't quite answer my question. Did you try with flash mode and flashtool, or only the Sony Ericsson software?
Also, are the Gordon's gate drivers that come with flashtool properly installed?
Sent from Asgard
Found the problem
Its either your battery or your motherboard.
Either get a new battery, or send it in for repair...Sorry dude
Due to the connection issue it seems like the motherboard
Edit: Try charging it ALL DAY. Blinking red lights can also mean the phone doesn't have enough charge to even activate the screen (0% battery) and just needs to be fully charged again
Sent from my Xperia Play using xda premium
Well i think its the motherboard but i appreciate all answers. I left it charging all night and by morning when i woke up the phone felt warm but still no charge. Its funny though because the phone i actually liked failed on me lol. Im just gonna save.up and buy for a new one. Would you guys consider amazon for an phone that says used but like new?
Sent from my SGH-T959 using XDA
captain67 said:
That doesn't quite answer my question. Did you try with flash mode and flashtool, or only the Sony Ericsson software?
Also, are the Gordon's gate drivers that come with flashtool properly installed?
Sent from Asgard
Click to expand...
Click to collapse
The answer for your question well it didn't recognize anything and i used the Sony software and flashtool all it says is unknown device even after installing all fresh drivers. I really have just spent way to much time in for this device important better off buying a new one and keeping the spare parts on this one.
Sent from my SGH-T959 using XDA
I had the same problem, and totally freaked out, because i had been tampering a bit with the kernel and i thought i had bricked my phone, but i searched for it and this popped up... talk.sonymobile.com/thread/28276?start=10&tstart=0
it basicly means that one or more of the pins dont get contact when trying to charge, and therefore the phone keeps flashing the low-battery-red-led
ofc im not entirely sure that you have the same problem, and it seemed as if it fixed itself or somethng

[Q] possible bricked xperia play

Hello all
i have read through these forums found a range of ideas but have found no specific answer to my problem.
heres a few details (i am not up to scratch on the technical details but will do my best)
a coupe of weeks ago i did something to my phone (rooting i thinkit is called ) where i created a partition on my sd card so i could use the app sdlink. the reason for this was after every app update i was getting low memory and my phone was very sluggish so i wanted to shift it all to that partition. i managed to do this no problem, the phone worked absolutly fine afterwards.
over the weekend i was away and i noticed my phone getting slower, when ever i wanted to take a picture the camera would take ages to load. this just got worse and worse to the point of the screen hardly coming on when i activated it, the only thing that got the screen up was sliding the gamepad open and shut a few times.
it also became extremly sensitive, i could use the screen when i got it back on but the slighest nudge on the slide mechanism and it would go blank.
when i got home i tried the repair open on pc companion and it went completly black.
i have tried this a few times, i have flashed with ftf files i have used SEUS many times and nothing. it will occasionally come on, load up but the slighest touch and it goes blank.
Is the phone usesless?
shall i keep trying? i have rang up my insurance and they will want me to send it to them in a few day, i want to keep trying myself though because the excess i cant really afford to pay at the moment.
Thankyou, any help would be greatly appreciated
That sounds like a hardware fault - something wrong with your screen or a cable. I'm afraid your only option is to get it repaired
well, i am going to have to concede its a hardware problem. my phone rang and i didnt even realise it was on. it showed on my screen i lightly touched it and it went blank but continued to ring. thanyou anyway
try this
http://forum.xda-developers.com/showthread.php?t=1252038
If the screen came on, then flipped back off, I highly doubt that process will fix it. You're better off just getting it exchanged.
Did you look into a warranty replacement? The phone, itself, is not quite a year old, so you should still be under warranty. Reverting it to stock using the .ftf process would have gotten rid of root, so your warranty shouldn't be voided anymore.
Edit: Maybe the phone is a year old, but do look into it. You have a year manufacturer's warranty that, unless you got the phone right when it was released, should still be in effect.
xperia play dead!!
my case my xperia play is totally off, its only vibrate whn i press power button. Some days ago my play working perfectly but whn i slide up or down my screen display goes off but my mobile is on & thn i press lock button and thn press unlock the screen, but oneday i was using my mobile and suddenly my mobile display off again at tht time mobile on only screen off thn i pulled out battery and restart my mobile but thr was no luck, my xperia play dead only vibrate. i flash my mobile several time through flashtool but no luck. I think its slider cable issue or may be motherboard, is thr any luck to send my mobile to sony repair center bec i am a secnd owner but no purchase slip or any bill. kindly confim me, is thr any chance that sony repair my mobile???
your early response in this regard will be highly appreciated..
The infamous slider flex cable. Same thing wrong with mine.
I'm starting to think that slider is a faulty design. More and more people are having issues. After taking apart my xplay, I can tell you the way it's designed puts a lot of stress on that cable. The engineers weren't doing their job..
Sony needs to do a warranty extension/recall because of this IMO
Maybe we should all make a petition.
So I have a rooted CDMA xperia play running 2.3.3, my question is is it possible to unlock the bootloader of my phone? Cuase from my reading CDMA xperia plays are unable to have the bootloader unlocked
gagebiddy said:
So I have a rooted CDMA xperia play running 2.3.3, my question is is it possible to unlock the bootloader of my phone? Cuase from my reading CDMA xperia plays are unable to have the bootloader unlocked
Click to expand...
Click to collapse
The only way is to pay to have it unlocked

Screen is not working

My phone screen is not working, sometimes it displays pink color, sometimes black, nothing works.
I am sending it back to ATT for warranty replacement. How can I reset it to stock? how i will know, whether there is a water damage?
TIA
After search, I found that water damage, can be found on the battery or white strip under the battery.
How to get back to stock? I am unable to go into download mode, as I cannot see anything on screen.
atrix4nag said:
After search, I found that water damage, can be found on the battery or white strip under the battery.
How to get back to stock? I am unable to go into download mode, as I cannot see anything on screen.
Click to expand...
Click to collapse
Try using Kies to install the stock ROM, i believe it will reboot the phone to download mode automatically from the normal power on state. This will not change your flash counter however, if it has been tripped.
I recently had to get a note 2 with a broken screen into download mode. It takes a bit of patience, but try holding power, volume down and home for around 5 seconds and then press volume up and plug it in. It took me a few tries to get right, but it's possible.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Try this
It's up to you...
I had a water damage issue once with a phone, about 5-6 months ago. A friend told me to go to best buy and get their insurance for $12 per month, NO DEDUCTIBLE. I waited almost two weeks and went into a different Best Buy and said my son accidentally tipped my drink and spilled water on my phone and now it doesn't work. I got a new one, no questions asked without paying ANYTHING, except the first months payment when I signed up. Hell its worth a shot of you have nothing else to fall back on.
-Semper Fi
dntesinfrno said:
Try using Kies to install the stock ROM, i believe it will reboot the phone to download mode automatically from the normal power on state. This will not change your flash counter however, if it has been tripped.
Click to expand...
Click to collapse
can you guide me how can I go back to stock ROM using kies, Thanks in advance.
after that is there a way to reset the counter/?
Greycloak42 said:
I recently had to get a note 2 with a broken screen into download mode. It takes a bit of patience, but try holding power, volume down and home for around 5 seconds and then press volume up and plug it in. It took me a few tries to get right, but it's possible.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
2 days back, when I used it, nothing displaying on screen, so I dont know, whether I am in download mode or normal mode. Now its in side the rice. I will check your method, once my phone starts showing something on screen.
DirtTrash said:
It's up to you...
I had a water damage issue once with a phone, about 5-6 months ago. A friend told me to go to best buy and get their insurance for $12 per month, NO DEDUCTIBLE. I waited almost two weeks and went into a different Best Buy and said my son accidentally tipped my drink and spilled water on my phone and now it doesn't work. I got a new one, no questions asked without paying ANYTHING, except the first months payment when I signed up. Hell its worth a shot of you have nothing else to fall back on.
-Semper Fi
Click to expand...
Click to collapse
I am already getting warranty replacement. So I just want to get phone back to stock, before returning it.
atrix4nag said:
can you guide me how can I go back to stock ROM using kies, Thanks in advance.
after that is there a way to reset the counter/?
Click to expand...
Click to collapse
I've never used it so someone can correct me if im wrong, but from what i understand all you need is to download kies, plug the phone in and it will recognize the device, then just tell it to update the firmware. I (think) it will download the latest full package, reboot the phone into download mode and install it. As far as reseting the flash counter the only way i know of is the triangleaway app which would be pretty hard to do with no display. Not really sure if something could possibly be done from an ADB shell.
dntesinfrno said:
I've never used it so someone can correct me if im wrong, but from what i understand all you need is to download kies, plug the phone in and it will recognize the device, then just tell it to update the firmware. I (think) it will download the latest full package, reboot the phone into download mode and install it. As far as reseting the flash counter the only way i know of is the triangleaway app which would be pretty hard to do with no display. Not really sure if something could possibly be done from an ADB shell.
Click to expand...
Click to collapse
Sorry for late response.
After 2 days of keeping it inside rice, screen started working with some random colors and menu and back button not working. So i used tirangleaway app to reset the counter, and then installed stock rom, using ODIN.
Already sent it for warranty exchange, Lets wait for couple of weeks, if I didnt hear anything, then its all good.
No news is always a good news
If the flash counter is 0 and the rom is unmodified and unrooted then you are fine on that end, water damage is another story .

[Q] Phone wont turn on

Hey everyone, the LG Optimus G phone in question is my girls phone and after she got out of work she tried to charge it but it ended up dying. After we got home we put it on her charger that came in the box with the phone and no led lights came on. So we tried to connect it to my HTC One charger and again nothing. I even tried to connect it to the laptop and nothing. Basically I havent gotten any sign of life from this phone and would like to ask this community for your help. Its no trouble to go to the store and asked for a new phone but I cant replace the music and photos that have been taken over time. If there are any cmd commands I can run to get it to turn on or at least give me a few minutes to get the data inside that would be greatly appreciated.
Thanks
Alien Morph5 said:
Hey everyone, the LG Optimus G phone in question is my girls phone and after she got out of work she tried to charge it but it ended up dying. After we got home we put it on her charger that came in the box with the phone and no led lights came on. So we tried to connect it to my HTC One charger and again nothing. I even tried to connect it to the laptop and nothing. Basically I havent gotten any sign of life from this phone and would like to ask this community for your help. Its no trouble to go to the store and asked for a new phone but I cant replace the music and photos that have been taken over time. If there are any cmd commands I can run to get it to turn on or at least give me a few minutes to get the data inside that would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
I think I know your problem but answers these first.
Can you get the Hardware keys to flash when you attempt to power on the device, either plugged into charger or not?
Did the phone get really hot when the device was charging and after it died?
If you phone isnt rooted and unlocked ignore this: If you have lgnpst, attempt to go into download mode, and flash teenybin, and see if you can get to recovery or boot into ROM.
The OG has a problem I like to call super drain. Your battery is so low the device won't power on, and a hardware reset is needed (pulling the battery). The good thing is you will still have your files if reset the battery, however depending on who you bought your warranty from, it may void it.
Sent from my LG-LS970 using Tapatalk
JESUSARIUS REX said:
I think I know your problem but answers these first.
Can you get the Hardware keys to flash when you attempt to power on the device, either plugged into charger or not?
Did the phone get really hot when the device was charging and after it died?
If you phone isnt rooted and unlocked ignore this: If you have lgnpst, attempt to go into download mode, and flash teenybin, and see if you can get to recovery or boot into ROM.
The OG has a problem I like to call super drain. Your battery is so low the device won't power on, and a hardware reset is needed (pulling the battery). The good thing is you will still have your files if reset the battery, however depending on who you bought your warranty from, it may void it.
Sent from my LG-LS970 using Tapatalk
Click to expand...
Click to collapse
The hardware keys wouldn't flash at all plugged in or not. From what I recall the phone hasn't overheated at all either. But my phone is rooted and unlocked so ill look into the lgnpst when I come back home (2 hours.)
Alien Morph5 said:
The hardware keys wouldn't flash at all plugged in or not. From what I recall the phone hasn't overheated at all either. But my phone is rooted and unlocked so ill look into the lgnpst when I come back home (2 hours.)
Click to expand...
Click to collapse
If her phone isnt unlocked, its probably battery drain which means battery removal to hard reset the phone( if you want the files). Did you buy a sprint warranty or a bestbuy warranty, or even some other warranty? If you are willing to lose the files on the phone, you can go straight to lgnpst. Join the optimus g irc. They can help you out.
Forum thread: http://forum.xda-developers.com/showthread.php?t=1984620
Edit: so from what i understand, her phone is stock correct? And when you were saying "my phone is unlocked" you were referring to your htc right?
Sent from my LG-LS970 using Tapatalk
JESUSARIUS REX said:
If her phone isnt unlocked, its probably battery drain which means battery removal to hard reset the phone( if you want the files). Did you buy a sprint warranty or a bestbuy warranty, or even some other warranty? If you are willing to lose the files on the phone, you can go straight to lgnpst. Join the optimus g irc. They can help you out.
Forum thread: http://forum.xda-developers.com/showthread.php?t=1984620
Edit: so from what i understand, her phone is stock correct? And when you were saying "my phone is unlocked" you were referring to your htc right?
Sent from my LG-LS970 using Tapatalk
Click to expand...
Click to collapse
My Bad. I meant her phone is rooted and unlocked. I got the BestBuy warranty so ill probably try the battery removal and is the battery drain issue on all OGs or on some made from a certain date to another?
Alien Morph5 said:
My Bad. I meant her phone is rooted and unlocked. I got the BestBuy warranty so ill probably try the battery removal and is the battery drain issue on all OGs or on some made from a certain date to another?
Click to expand...
Click to collapse
As far as i know all OG's And ya, wont be an issue with BB warranty. If her phone is unlocked, try tinybin first: http://forum.xda-developers.com/showthread.php?t=2230106
If you really cant get into download mode, its probably the battery. Here's the video: https://www.youtube.com/watch?v=s22l8E92528
Also, to prevent this from happening again, tell her to keep her battery above 15-20% , as its better for it, and to just turn of her device if her batt gets to 5% or below. Basically this phone has bad battery power reporting, and it may say 5% but its actually 1 and it uses self to the point the hardware thinks there is something wrong. Also, i suggest not charging the device when its off if thats what she did. Its acts wonky for somepeople, idk why.
Sent from my LG-LS970 using Tapatalk
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Alien Morph5 said:
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Click to expand...
Click to collapse
Downside of a phone without a microsd card slot. Probably for the future upload ALL pictures to the cloud if your phone doesn't have a micro sd card slot. Hardware failure = you lose your picture or it becomes expensive to fix.
Alien Morph5 said:
I disconnected the battery and had it sit for about 20min or so and when I connected it back nothing would happen. I tried going into download mode and nothing. But from what I recall doesn't tinybin need for me to be in download mode for it to work? I'm gonna take this phone back to best buy when I get it to work but all I want is our pictures and what not from the phone.
Sent from a UFO!!!
Click to expand...
Click to collapse
Your best bet is go on the irc and ask for help. This may not be a battery issue. BTW, did you have the phone plugged into your PC? It must be plugged in to go into download mode.
Sent from my LG-LS970 using Tapatalk

Bricked Z5 Premium

Hi there,
I got my Z5 Premium with unlocked bootloader, root and Xposed v85 bricked. My phone kept on freezing all the time and rebooting the system. I had to reboot the phone many times by holding the power button and pressing volume up for 3 seconds. After that I could turn the phone on and it would boot fine.
But now, after I did that reboot my phone won't go on anymore. Also when I connect my phone to my PC the drivers are not found.
Any ideas what might happened and how to fix this?
So the system was running fine, and then after a reboot stopped working all together? When you say the phone does not turn on at all, do you see the screen although black light up? Do you see any signs of life? maybe it's in a boot loop?
Yes it was running fine. I had some trouble now and then that Nova Launcher failed or the systen did a soft reboot. Now I dont have any signs of life (no led, no flickr or smth]. The reboot was after pressing power button and vol + fopr 3 seconds. Seems like a hardware problem I guess
I see no other way than sending it to costumer repair centre. Now the big question is; Can Sony find out I unlocked my bootloader? Even if the hardware is broken? Let's hope they won't find out. Just play stupid
Killastyle said:
I see no other way than sending it to costumer repair centre. Now the big question is; Can Sony find out I unlocked my bootloader? Even if the hardware is broken? Let's hope they won't find out. Just play stupid
Click to expand...
Click to collapse
I was thinking the same keep me updated
The motherboard is broken. But warranty is void because the damage comes from pressure on the phone. Probably you cant carry the phone in your jeans pocket. Bye sony
Alright.... Update here. I did not agree with Sony and made a complaint. They made a case of it and their managers took a look at the case. They now said the phone should be repaired under warranty.
The phone is repared and I will probably have it tomorrow.
Killastyle said:
Alright.... Update here. I did not agree with Sony and made a complaint. They made a case of it and their managers took a look at the case. They now said the phone should be repaired under warranty.
The phone is repared and I will probably have it tomorrow.
Click to expand...
Click to collapse
Sweet, good to know that they fixed it under warranty.
Sent from my SGP311 using XDA Free mobile app

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