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Multiple of times a day, my wife gets an "x" on the status bar of her mytouch 3g slide where the 3g internet sign and bars should be. After a minute or so, her phone reboots on its own and then establishes a data connection. Does anyone know why? Could someone please help? When the X pops up, she can't access the internet, can't get any calls, etc. It just says no service.
i have the same prob with mine. i found out that my SIM card comes free from sliding the phone open and closed and causes it to reboot. it happens about 1 every 2 weeks for me.
The X ,like you said, means your not in service range or in the coverage area that your network uses. Happens all the time when I'm at school or heading down to the country.
That's what the X usually means, but since you have rebooting issues the issue may be something else entirely. Seeing as I've never encounter this I can't be of help on that issue.
This used to happen to me on my old hd2. After numerous calls to t-mobile we figured out it was caused by an old, incompatible sim card. I have been with t-mobile for the last 6 years and when they started rolling out 3g, the sim cards they started using changed as well. If shes had her sim card for a few years look into getting a new one (they should replace it for free). Hope this helps.
Thanks guys! Much appreciated. She's going to see what the problem is next week. May even get a new phone or sim card.
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Today i went to hilton head from savannah. In savannah i have fine 4g service. once i passed over bored of ga and sc i lost all service. i did not go into 3g nor edge. I also have a vibrant that i carry which kept a 3g service for most of the time. It went into edge for a few minutes but it krept back into 3g. My SGS II never came back into service until i was 5 minutes away from my house. I reset the phone a couple times throughout the day which did not help. has anyone experienced a loss in data with another phone that is on same service have data. This was unexpected and frankly pissed me off. NO GPS, NO INTERNET. all i could do was text. I even had gps on my vibrant (miui latest le) which if you came from vibrant you know its not the greatest gps.
My real question is....Do you think its a defect and should i try to get another one or something im going to have to deal with on the SGS II . I am always going back and forth between the two places.
Next time you take the drive try going to Settings -> Wireless & Network -> Mobile Networks and changing your network mode to GSM only.
You may be onto something because I experience the same thing when at the office. My 4G drops and it won't switch to edge, I just have no service.
If the auto mode isn't working for anyone that really is lame.
I have called CS on this and they didn't seem concerned and just told me to do what I wrote in the first paragraph.
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alright i will definitely try that. i appreciate your input. And i agree, very lame.
I'll try to remember to report back how my day at the office goes with GSM only tomorrow.
I'm just glad to see someone else having the problem, no offense or anything.
Sent from my SGH-T989 using XDA App
well i would rather know if its a defect or just unable to switch services automatically before my grace period is up. So please do report back...
It definitely seems like there is an issue with switching between 4g & E. I can't fully confirm but I've been switching them manually today and it's working. If I leave it on auto it never switches to edge even when 4g is at zero bars. Weird. I don't know if this is normal or not cause this is my first real 4g device.
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Yeah this is my first time on 4g. I might just go to tmo store and talk to them about it.
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They dont know anything about this stuff
How do you switch manually? I have problems inside of buildings, not that I expect it to have a 4g inside, but edge would still be helpful for work email notifications.
Mileman3, look at the second post in this thread for instructions.
On the gs2 GSM is 3g/E(?) And WCDMA is 4g.
Sent from my SGH-T989 using XDA App
This JUST started yesterday...
So, yesterday at work I noticed I had no data...so I did the typical restart...still no data...I shrugged it off and went on my way. As I was driving I had data again. I use wifi at home, so when I got home I didnt notice any issues and honestly kinda forgot about it. Well on my way back to work this morning I looked at my phone...had full 4g service...all seemed well. Then I got to my office...
Now let me explain I DO have 4g in this area but honestly...its only a solid 4g outside. Its not the greatest indoors. Well in my office I only get 4g if I'm standing at the window or one "sweet" spot at my desk. So 99% of the time I'm in 3g. Well to make a long story short my 3g antenna seems to be borked. I can pull 4g fine...on lunch today I was in 4g and it was working great. However, when I'm in 3g I get zero data...my phone doesnt work in 3g only 4g.
I called verizon and they just decided to send me a new phone...
I have rooted my phone and I have put the newest radio on. That was awhile ago though. Tonight I'm going to try flashing a different radio but has anyone else had this problem?
Again I get NO 3g service only 4g. In an area where 4g is spotty thats NOT good.
Thanks!
Yes, I had the same issue. The first Nexus I had gave me spotty 4G service and never went to 3G in the couple of weeks I had it. Amazon sent me a replacement which is rock-solid. I get solid 4G coverage where I should (my wife and several coworkers have LTE phones so I know where I should) and when I don't have that 3G kicks right in.
I think you should definitely expected better results with a replacement. Good luck.
I had chosen to use 3G over 4G to save battery life. After about a week with the phone I began to notice that I can hardly ever get 3G reception any more, even though 4G reception has always been excellent. I don't think it is a problem with the phone, but rather Verizon tinkering with its network.
I was having the same problem all day today.
I switch the phone to CDMA during the day and use the office's WiFi for data. However, I noticed today as I dropped my daughter off at school after lunch that I had voice only and no data. Her school is the first tower north of my office that doesn't have an LTE radio, so I normally just get 3G.
Not today.
I drove back to the office and I was able to get data through the LTE radio, but the data connection would go dead as soon as I switched to CDMA. I thought there might be something wrong with the CDMA tower, but two of my co-workers had Thunderbolts set to CDMA only and they were having no problems getting data connections.
I talked with tech support for a good couple hours this afternoon and they had nothing for me. Eventually I flashed the leaked 4.0.3 radios and CDMA magically started working again.
Did the new radios fixed the problem, or is it just a coincidence?
Hmmm...
I have been having the same issue since yesterday. Verizon said there is no outages in the area. I had no data all the way home from CT to NY and finally when I got home at night 4G worked. 4G was working in and out on my way in so I forced CDMA to see if that worked and I have been unable to get anything since. I have a new SIM coming today, but somehow I do not think that will solve the issue.
I've noticed this too. I was turning my LTE off thinking it would use 3g, but I'm noticing now that many times I either have 4g or no data at all.
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I'm having the exact same problems and registered here to see what the resolution is. I'm apprehensive to root as I am still within the 15 day return window and quite frankly for 300$ I think this is total BS. Never had a dropped call, missed or unsent text on the 3g network on my old Dinc and I've lived in the same place for 2 years.
OP- could you keep this updated on how your new device works out?
same exact thing happened to me. I'm already on my second nexus and I didn't want a refurb or to lose root. So I flash android revolution hd , used tb to delete all my apps, and hid all signs of root including deleting su. I took it to Verizon and they gave me a new sim card. It was OK for about a day then started acting up again. So I called them from my wife's phone and they had to reset my number to the network and its been fine since
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justin94 said:
same exact thing happened to me. I'm already on my second nexus and I didn't want a refurb or to lose root. So I flash android revolution hd , used tb to delete all my apps, and hid all signs of root including deleting su. I took it to Verizon and they gave me a new sim card. It was OK for about a day then started acting up again. So I called them from my wife's phone and they had to reset my number to the network and its been fine since
Sent from my Galaxy Nexus using XDA App
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What do you mean by reset your number to your network? Never heard that term before
I'm not exactly sure, some techs don't know about it. When I had my charge it had no data. So they reset my number and phone to the network and I immediately got data back
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Since I got my phone a few hours ago I have not been able to get and keep a 3g signal. Tech support says its a network issue. Will wait to see if things change. Anyone else having this issue?
Sent from my Galaxy Nexus using XDA
Yes I was having the same problem with my galaxy nexus I received on Friday...it would not connect to the data network and would show an error code 600 when I tried to update the profile or prl. Tech support deemed it defective so I sent it back and am waiting for another device.
I have been roaming a lot with my nexus s 4g here in the tri state area
Sent from my Nexus S 4G using Tapatalk 2
Same here no 3g data at all. Waiting for a replacement!
I had exact same issue with my pre-ordered nexus. Got it on Friday and it never had a 3G connection... well there was a couple of times it came on then went away when I tried using the web.
I talked with 3 different tech support agents for over 2 hours combined and they couldn't get it going. Even went to a sprint repair store on Saturday and they couldn't do anything. Finally, I called sales and they sent out a replacement. Got that in today and it works fine.
for what it's worth, my texts wouldn't go out here today via 3g... i'm in NYC and still using my epic
My been working fine so far, phone works great make sure you got CDMA radio only on , I was messing with that and for some reason 3G didn't work till I changed it back
I got my 3g data to work for 15 mins. Now its gone again. Damn Sprint!
I am having horrible data speeds thinking about taking it back. I love the phone other than the data speeds.
And that tower you see, it is a Sprint tower.
I received my gnex earlier today and have experienced the same error.
I'll see 3g appear for a minute... then its gone.
There for a bit.. then GONE
a hour with a tech on the phone. he put in a network ticket saying it wasn't related to my device
but something going on with the network.
i'm considering ESN swapping back to my epic 4g.
I'm so glad I don't have this problem on mine. I just got it today and it's working great so far. My boss bought a Verizon GNex a couple of weeks ago and had this very same issue. He took it back and got the RAZR Maxx. I don't blame him since I watched his Nexus' data go in and out every minute or so. It's a great phone if it works properly. Wish you all luck with getting the problem resolved.
Sent from my Galaxy Nexus using xda premium
Those in this thread with this issue. please count yourselves in my poll.
http://forum.xda-developers.com/showthread.php?t=1618335
there are like 9 pages of people with this issue on sprint's forums.
Yes just do *#*#72786#*#*
Enter your msl
press back arrow
wait...... it will reboot....
wait till it does hands free on its own
IT WORKS TRUST ME!
NO MORE REPLACEMENTS PLEASE!
scoobdude said:
Since I got my phone a few hours ago I have not been able to get and keep a 3g signal. Tech support says its a network issue. Will wait to see if things change. Anyone else having this issue?
Sent from my Galaxy Nexus using XDA
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My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
ballenone said:
I'm also having the same problem it just happened to me today also and happened the other day when I restarted phone it did nothing then I did airplane mode that didn't do anything so I clicked the enable packet data off then on an item came back in hoping it's not going to be a hardware problem cause I've dropped calls for no reason and had no service or bars were showing but had no edge 4G etc
Sent from my SGH-T999 using xda app-developers app
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Yeah it's really weird, when I was using mt4g, it would do that randomly as well, I'm not sure if it's a phone or a network issue. Anyone else experiencing this random drop in data?
Same here I think it's a common issue with tmobile devices.
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I think is just the network it had happened to me but while driving some place and Idk if is the coverage but other then that I do see going from h+ and 3g, I have a custom theme install
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I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
aznmode said:
I just moved from Sprint to Tmo and I'm getting the same on my S3. It would look like i have good 4g coverage with 3 bars then all of a sudden it goes to Edge. So I have to wait for it to go back to 4g to start surfing. Edge is like 15kbps for me which is not even modem speed which is 56k. If I accidentally start surfing on Edge it seems to wanna stick to Edge until I close whats using data then it will eventually go to 4g. But when I get 4g its awesome and I get over between 6meg to 12 but only 40% of the time. I called Tmo and they said I have great 4g coverage where I'm at....ya sure.
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Ha ha tell them to give you credit Lmao
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It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
hedjemunkee said:
It's them rebooting equipment due to all the upgrades they're adding.
Sent from my MyTouch 4g
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This is very good for a lot of reasons!! Can't wait.
Sent from my SGH-T999 using Tapatalk 2
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
cwalker0906 said:
I just checked settings... battery... cell standby... 45 percent without signal.... anyone else check those stats? I got people telling me they called but no record on my phone
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I've only experienced outright loss of signal once, which was last night. So far nothing else has happened really. It was just odd that my phone won't even go into airplane mode until I rebooted the device.
Same thing happened to me. I was actually quite worried and about to send my phone back. Everything seems to be working okay now. No issues.
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this has driven me mad for the past few days. recently I upgraded to a S3 and my dad got a S 4G (which was released 2 years ago). while we were in Costco, my S3 randomly switched to Edge while the S 4G has 4G all the time. ALso we were on vacation to San Francisco so I could experience "Tmo largest 4G network." While we were in a hotel in Fremont, my S3 again switched to Edge and back to 4G randomly while the S 4G had 4G. also the signal is not stable at all. sometimes(1 or 2 times) it even dropped to zero bar. SOMETHING wrong with samsung phones. I read somewhere someone had this issue with the S2 also. I can live with the HSPA+ for 2 years, but hey dont give me random Edge like that
I plan to go exchange for a new phone at Costco... probably a new S3 to see if the issue still exists...
K12123 said:
My gsiii for some odd reason loses 4G and sometimes even service. Last night when i was on a call, it dropped and the signal reflected that i was running on edge then it switched to someting that said "G." I looked at my brother's siii and he was also on edge. So i tried putting it on airplane mode however it would not go through. It's as if i never pressed anything. So i had to restart the phone and it was on airplane mode, so i took it off then about a minute and a half later i got 4G back. Today when i was browsing the web, i randomly lost 4G again but this time i continued to have signal just no data. About a minute later I got it back. About a minute later i lost it again and regained it about a minute later. I havent noticed anything else about the phone and ive had it for about a week and last night was the first time that i restarted it. Any ideas? Has anyone else experienced this? Thanks!
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T-Mobile's 4G network works in a interesting way (do all HSPA+ networks work this way?). They idle in UMTS mode (3G) until there is network activity, and then switch to HSPA+ (4G) mode. The network changing is an automatic thing does to save battery life ("Cellular standby" is often the largest battery drains).
Ever use an AOSP-based ROM (i.e. Cyanogenmod)? You'll sometimes see the network indicator in the status bar switch between 3G to H+ to 4G, etc as you use it. Stock T-Mobile ROMs are hard-coded to always say "4G", but if you go to Settings → About phone → Status, you can watch the network type there change as well as the phone does anything over the cellular network.
You should never be dropping to GPRS or EDGE. Perhaps the mechanism described is defective on your phone?
Happened again today. Had signal but no 4G, not even Edge, just bars. i think it happens whenever the signals low. Thoughts?
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
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Reset didn't work. Passed on to level 2, there submitting a service request to check reception in the area. Need to follow-up on Friday if the reception is still bad. Since I'm in Cali I do have 30 days to return the phone.
I have similar reception issue but I dont lose signal completely. I will go from 4g(hspa+) to 3g to edge then it will switch back to 4g after 30secs-60secs. Quite annoying since I will be stationary and it will happen and it happens more when Im in a car. Never had this problem when I had the Nexus One.
sfsilicon said:
I'm having the same issue at my work place. I'm getting Edge (50-80%) more often at my desk, when previously with my SGS2 it stayed at 4G all the time. Checking Cellstandby I am getting 31% time without signal.
Is there a setting to force 4g connection?
My office is in Cupertino, CA and reception is not bad in general, but there are a few locations with 4G dead spots.
I'll check my reception again at home (Santa Clara, CA). I can do a side by side comparison with my SGS2 (now belongs to my wife).
On call with TMO right now, they are going to do a reset of the phone in their system, then I will need to do a reboot. Fingers X'd that things will improve.
BTW, what options do I have to get a replacement phone if I bought mine from Walmart? Do I need to send it in or can I do an instore exchange? Just got it on Sunday. Will I incur any fees if I returned the phone?
Click to expand...
Click to collapse
Question. With your s2 what happens if you're in an area without 4g? Do you get edge?
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I am having the same issue. I had perfect 4g coverage all over my town, (I live in south texas). The problems started 2 days ago, when I lost all 4g coverage. I took out my sim card and placed it back in and the 4g logo came back on. But now I have been noticing that my cell signal will completely drop and then slowly come back up. This has happened several times. I also went to tmobile and changed my micro sim card and the issue remains. AND NOW I AM ON EDGE!!!!!
Has anyone been able to get a replacement and did it fix the problem?
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